[TROUBLE] Getting electrical shocks from docking contacts - Samsung Galaxy Nexus

Im getting small electrical shocks through the docking connectors. Not enough to hurt, but sure enough to wake me up
Happens only when cable is connected.
Anyone else noticed this? Could it be erroneus circuits? If so I will return my device.

This has to be a joke...
also, why are you playing with the contacts?

i heard its best to stick paper clips in it

watso4183 said:
This has to be a joke...
also, why are you playing with the contacts?
Click to expand...
Click to collapse
The docking connectors are on the side of the device; it's more unlikely that you WOULDN'T come in contact with them through normal handling.

Nope, plugged in and not getting shocked. See if you're grounded

Not me. Tried it while plugged in to AC power, even made my fingertip a bit moist for better conductivity: nothing.
If you're not joking I would definitely get a replacement unit.

Im definetely not joking.
First I thought my phone was vibrating, but I have been able to repeat it. Feels kinda like getting a spark from a disassembled lighter. Im not sure but it takes some time between each spark. Makes me think it might be static electricity built up somewhere, maybe from me and then discharged through the connectors?

Streaker said:
Im definetely not joking.
First I thought my phone was vibrating, but I have been able to repeat it. Feels kinda like getting a spark from a disassembled lighter. Im not sure but it takes some time between each spark. Makes me think it might be static electricity built up somewhere, maybe from me and then discharged through the connectors?
Click to expand...
Click to collapse
Maybe. If it's static it will be gone after discharge, and would need to build up again before you would feel another shock.

This might be related.
I just plugged in my phone and I must've been touching the pogo pins, it said "starting navigation" or something like that, but didn't start any app.

This has actually happened to me on several occasions and only while plugged in. Did you return your phone? Figure out why it happens?

I had that experience too: I was shocked when I just found out that Im getting shocked by my Galaxy Nexus.
Touching the dock connectors while the device is plugged in delivers a decent, constant current flowing through my finger. Very well noticeable, and on the edge of being painful for me.

You need a humidifier in your home or room or cave or wherever you reside. The low voltage (5V) and low current shouldn't shock you.

Sitting on the Australian East Coast, we have 99% humidity right now.
Playing around and intentionally touching the connectors for a few times now provided me with some more serious shocks (getting close to the pain level of licking a 9V block).
Enough for me to cover the ports with some clear tape for now..

in the us, with my verizon gnex, i can read ~7-8 vac from pogo->ground with the stock usb cable & ac adapter. so you can get a tiny amount of potential, but there is no large current. unplugging the phone i realized the voltage is coming from the shield on the usb cable, so its the charger, and not the phone with the issue (if it even is one)
BUT, this is way better than the 35vac i can read on a similar style iphone charger (one new, one old)(& same gnex stock usb connector shield measurement)...needless to say i'm not using that charger again on my gnex

Related

[Q] Original usb cable is loose. Whats your take?

My charger doesnt fit well and i just came to terms with this but it has got worse the last two weeks. It plugs in and the led lights up but it doesnt charge sometimes, it says it is charging but an hour later and the battery goes down 5% ish. Also it only connects when the phone sits face up and the cord hangs down as in it must sit on the edge of the table for it to charge. I tried my friends Droid cord and it was a snug fit. do i have an insurance claim on my hands?
You can try getting the cable swapped, but honestly I think the amount of hassle you would go through would just not be worth it. If the problem was with your phone then I would 100% definitely get the phone replaced, but if the problem is only with the cable, I'd take the path of least resistance and just buy a new cable out of pocket. They really aren't expensive if you know the right place to get them.
I use this cable here with my Aria and it works great: http://www.monoprice.com/products/p...=10303&cs_id=1030307&p_id=5458&seq=1&format=2
It is only $3.13 shipped (to my address), and it's 2 feet longer than the original cable which I like because I thought the original one was too short. Never had a problem with it charging my Aria. I know it seems too good to be true, but the quality really is just as good as a $20+ cable you'd find at a local store.
I ran into the same problem with an Aria I bought off of Craigslist. It would kind of charge at first, then it gave up altogether. I found that the end that plugged into the phone had been slightly squished by the previous owner. I just went to Staples and bought a Staples branded MicroUSB cable, it's six feet long and works fine. Granted, it wasn't ebay-cheap but I got the problem handled same day, no screwing around. The nice thing about this cable is it's just as flexible as the original, unlike the MicroUSB charge/sync cables that come with Blackberry phones and the extra length makes it a little more versatile.
Don't mean to resurrect an old thread, but I didn't want to start a new one.
My connection is getting worse every day. It is very aggravating. I'll plug in at night time and wake up to find my phone didn't charge at all. I have to put the cable in at a slight angle to get it to connect.
Using adb and just any file transfer on the computer is almost impossible.
I use the original cable, and sometimes my brother's Captivate cable--both are just as bad.
And the AT&T car charger is a joke. So I think it is the phone, not the cables.
i find that the motorola(backflip) usb doesnt fit snug(still charges & transfers fine, a little slower)
May be just a bit too rough with this little phone
Finally had enough of the cable problem, so I decided to figure out whats wrong. Turns out, I ended up pulling out about a cubic centimeter of dust and lint from in the port (way down in there, a quick glance and it didn't look as bad as it really was.)
Works like a charm, now!
Brivette, glad to see you fixed your issue!
For future reference,
The MicroUSB cable that has become the new standard contains 2 prongs on the end of it. This prong is responsible for ensuring it stays locked into the connector.
The newer MicroB connector is rated at a higher use cycle than the old MiniB type, which is why current devices are moving to it as a standard. It is also designed so that the cheaper cable will bear the wear and damage, rather than the device. The usual culprit is the two latch pins at the top of the male connector which tend to wear and bend eventually causing the cord to become "flaky" or fickle (for a lack of a better term). This is usually the cause of most people's woes. However often times the connections from inside the cable may wear and short out, causing the cord to become dysfunctional. Before sending your phone in for a replacement, I highly recommend trying a second cable.
If changing the cord doesn't work, the problem most likely lies with the phone. While it is possible that the PCB mount has come disconnected from the board, it is more often than not likely that the port has become clogged with debris. So before sending your phone in for service, check the port and ensure that the port is clear and clean of obstruction.
This also goes for charging or data transfer. Sometimes issues with data transfer can arise out of a bad cable. This often happens when people wrap their cord too tightly or kink it, which causes signal interference. It also occurs with frequent use and wear and tear, which is normal.
Take good care of your cord, and it'll be there to last you a long time.

[Q] Who else has a charger problem with their XOOM?

So, after having the WiFi XOOM since launch day I have played with the device to no end, charged it a handful of times or so and have excellent battery life on the device even OC to 1.5 GHZ.
The question I pose here though is if anyone else has these two minor but annoying problems with their XOOM charger. Upon plugging the male pin into the female port on the XOOM the connection is VERY loose and pulls out with the flick of the finger or a gentle movement. This annoys me due to the fact that I like to know my device is secure and plugged in. Say it came out at night while I was asleep and fell into a cup of water (rare chance, but still a possibility) I would probably be a little upset.
The second problem is the male plugs of the charge to female power outlet. This is also one of the cheapest feeling designs I have ever seen for a device that costs $600. This part pulls out with even more ease which is alright I guess at times, but once again I like to fight to get stuff unplugged, I at least know it is in there snug and will not be unplugged by my dog wagging his tail (this actually DID happen the other night while working on some new apps and testing).
Call me grumbles if you want, but if one of my $20 phones that also comes with a charger is stabler than a $600 device I have a bit of a problem with that. My question is if anyone else is having this problem or if this is a controlled case?
Best Wishes.
I can't stand it either. If you move it when its plugged in it comes out
Sent from my Xoom using XDA App
Mine's extremely loose also. My $20 candy bar phone has a better charger connector than my $600 tablet just like you said.
I am using the standard dock to charge at work, so I really haven't noticed an issue. I do have another charger at home, but rarely use it.
Mike

Weird sensation/feedback from the metal while dash charging? Anyone else?

So if my phone is Dash charging, I sometimes get a tingling sensation if I touch the metal of the phone. Almost like a low level electric shock/pins and needles type feeling. If it starts to happen, I can make it stop by disconnecting the USB cable from the phone...
I know it sounds a bit crazy, but has anyone else experienced or noticed this?
No, not for me
No, definitely not. And to be honest, I think u should get a replacement!
I experience that too, even with normal chargers, and I measured 0.5V Ac from the phone Metal to the protective. Not sure why I measure Ac voltage because the phone charges with DC current.
If I get free time I will investigate it with an oscilloscope at the university.
No I haven't. I'd be concerned and would at least contact OnePlus.
I get the same feeling with my aluminium laptop. You see, most appliances with metal cases require grounding. It is done with the 3rd pin of your power connector (pin, hole, schucko on the sides, whatever). Phone chargers and many new laptop chargers don't have that. The designers decided that the static electricity problem would bother people less than having a big wall plug.
Plug your charger to the wall the other way (turn it 180 degrees), sometimes it helps (depends on charger design for your country).
Yup, the adapter needs to go in the right way.
Sent from my ONEPLUS A3000
Got the same sensation ! (happy to see other people with the same)
But not only during charging, when I handle it with one hand (and when it is set "screen against the ground" and that I touch it) I also feel this thing. Should I talk to OnePlus? Then replacement ?
Yeah ditto same. I thought it was the vibration motor being loose or being triggered unintentionally when charging.
Tundraswan said:
So if my phone is Dash charging, I sometimes get a tingling sensation if I touch the metal of the phone. Almost like a low level electric shock/pins and needles type feeling. If it starts to happen, I can make it stop by disconnecting the USB cable from the phone...
I know it sounds a bit crazy, but has anyone else experienced or noticed this?
Click to expand...
Click to collapse
Even I have the same problem.
i also got this tingling feeling while charging but i think it Is normal because i get such feeling with other metal phones too
Same here
Thats fue to a faulty ground connection on you home electric system. Happens on old houses or on poorly made wall sockets. Happened to me on other devices and was my wall socket missing ground connection.
Sent from my GT-I9300 using XDA Labs
Thanks everyone, it seems benign so I won't worry about it anymore. It's my first time with a metal uni body phone! I'm in the UK so the charger should be grounded by the three pin plug. The house is old so maybe the electrics aren't fantastic...
could be your power wiring. maybe some induction current. thats why im using an extension cord with a build in fuse / filter
Nope not from me
Sent from my ONEPLUS A3003 using Tapatalk
Do we need replacement? Or it is fine?
Yes. It has to do something with grounding I guess. I had the same issue. I posted it above. Tried reversing the pins and charging and the same. It doesn't have a third plug for grounding tho (Indian Norm). I was using a 3 Pin extension but still experiencing the same. Need to contact Oneplus now I guess? It doesn't effect when you have a rubber cover on. But I am afraid it will ruin my phone or something or what. Idk lol
Sent from my ONEPLUS A3003 using Tapatalk

Unstable Charging on my M9

Hi everyone,
A few days ago, this problem started to show on my device.
When I'm charging it, it says "charging", but even the slightest movement can stop the phone from charging.
Sometimes it even toggles *charging*/*not charging* without me moving it at all.
For example, if the battery is on <15%, the phone will vibrate - so when I charge it when it's below 15%, if I touch it, it vibrates every 5 seconds or so.
It's really terrible... I once left the phone to charge for a few hours just to come back and find out it wasn't charging.
I've tried different USB cables, power sockets, chargers, so I guess it has to be a problem with my device.
I'm pretty confident it's a hardware issue, and I bought it around 10 month ago, so warranty should still be up. However, I don't remember anything particular that could damage the charging port, and this started all of a sudden (a day earlier it was charging perfectly).
I'd like to hear some opinions, solutions, and if any of you have had this before.
Thanks,
Barak
It's definitely the charging port, maybe it was faulty from factory, send it in warranty
Get a dress making pin or something tough and really pointy and carefully scratch inside the port. Be careful of the plastic inside. Do not bend it or snap it off. Do not scratch or pick at the pins on the top of the plastic. Only scratch around the plastic.
Shine a torch in and see if you can find any loose debris that you may have dislodged. Keep doing it until you can't get no more fluff etc out of it and try plugging the charger in again.
It should have a nice solid clunk as the plug goes in and seats properly now.
Hey, thanks alot for your replies. @shivadow I've tried cleaning the port like you said , this maybe helped a little but the problem is not solved.
P.S : I noticed that there is a position which is problematic.
When the phone is connected to the charger, if I hold the cable with my hand, and push it upwards (I exert force on the cable in a direction vertical to the screen). This is when it stops charging. Just stating this if it might help you diagnosing something specific.
Anyway I think I'll be sending it back to the lab this week or next week, thanks a lot for your help!
Either a faulty cable, plug or socket. If it happens with other cables it'll be the socket. If you know for a fact that the plug is seating correctly but you still have the problem then either worn pins or worn socket.
So it turns out that when I tried to check whether the charger, or the USB cable is to blame, I tried 2 different cables, but they were both faulty, which made me think the problem is with my HTC.
Now I tried changing phones and still had the same issue, so I tried more usb cables, and voila! Works like a charm
Thanks for the help @shivadow, much appreciated.
Always blame the cable first!

Question Unusual sensation when phone is charging

Many of you will think this is bonkers at first read, but I want to know if anyone else is experiencing this as well.
Scenario:
Take off any covers or cases you have in your phone. Make sure all the protective shrink wrap around the phone is removed.
Plug the phone to the charger like you normally would.
With a single finger, gently run it along the sides of they phone (on the casing, not the screen). Run it from the top to bottom. Either side of the phone.
Does anyone feel a weird buzzing feeling on their finger ?
Remove the charging cable and try out again. No buzzing feeling.
My Redmi Note 4 has this issue. I don't know what it is but it feels like small vibration.
Yes, I've felt this for years on different devices with a metal body. Weird isn't it! I've never looked into it.
What country are you in? This is a grounding issue I've experienced charging phones when overseas.
Australia here
larsdennert said:
What country are you in? This is a grounding issue I've experienced charging phones when overseas.
Click to expand...
Click to collapse
UK
220v countries. Voltage leak to the casing. I got this when converting to 110v. 1+ phone in my case
Mine seems to be fine. I don't get any vibrations on metal frame on my fold 3.
Your charger has a grounding issue. Many years ago the same thing happened to my iPhone 6 when I used a cheap USB charger. When it’s plugged in I can feel a weird tingling if I run my finger up and down the sides of the phone, and the fingerprint sensor in the home button stops working when plugged in. The issue disappear if I plug it into a different charger.
I don’t think poor grounding will damage your phone or injure you, but if you can afford to I would replace the charger just in case.
The chargers are not grounded so it's not a grounding issue. Rather, the EMI suppression capacitors in the power supply (charger) are designed to couple to the line wires. The sensation comes from 220V/50Hz being capacitively fed into the USB ground, but the current is only a few microamps.
There's no easy solution to this but:
- ignore it
- try various chargers
- ground the USB ground to the earth ground
- take apart the PSU and try different capacitors or remove them.
In the US, and I have this tingle when its charging and stroking the spine with my finger. Our plugs have no ground. They are polorized but don't have a third pin. So not sure grounds are at issue.
It is similar to the feeling from one of those lightning globes, but a bit more intense. I was thinking it is some charged particles that leak through the spines plastic. It is an interesting feeling not really unpleasant. Would think it's harmless but it is interesting.
I tried EVERY SINGLE CHARGE I have and found 2 "cheap" ones that had this issue. I tossed them and all of my genuine Samsung ones were fine. As well as the other ones that came from various phones that were not knockoffs.
I always feel it on every phones and laptops with aluminium even with their respective official chargers.
Totally normal. if I have both my laptop and phone charging and touching them at the same time then this happens, but it can be negated by switching the figure of eight plug on the laptop charger to match the phase of the usb charger
I believe it might also be due to the Neutral and Live wires being reversed either in the charger or at the wall socket.

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