Screen defects? - Samsung Galaxy Nexus

After a few hours of playing with the VZW Nexus, I noticed a thin, vertical line of pixels that are lighter than the surrounding area. It's really noticeable on white to gray screens.
Has anyone else noticed such a defect on their display? Would VZW exchange it? I probably won't be able to get to a VZW store until the weekend is up, and I'm worried that they will assume the delay means that I caused the issue.
Sent from my Galaxy Nexus using XDA App

Yep I got em looks like a faint checker board
Sent from my Galaxy Nexus using xda premium

I think that's just an artifact of amoled screens in general. AFAIK, SGS2 had the same issue.

NewMossie said:
I think that's just an artifact of amoled screens in general. AFAIK, SGS2 had the same issue.
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Are you sure? What I have looks more like stuck pixels; a line of pixels that are firing at a consistently higher brightness than the others. I had a Droid Charge before this phone and never had this issue.
Sent from my Galaxy Nexus using XDA App

aznxk3vi17 said:
Are you sure? What I have looks more like stuck pixels; a line of pixels that are firing at a consistently higher brightness than the others. I had a Droid Charge before this phone and never had this issue.
Sent from my Galaxy Nexus using XDA App
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The Charge doesn't have the same screen, it was SAMOLED+, the Galaxy Nexus is just SAMOLED.
That said, I'd need a better idea of what you mean, or how you're testing it. But I don't think I see it, and I'm pretty picky about my display.
I am a little disappointed in the odd washed-out look it has, almost like the gamma's too high.
Anyway, Verizon would probably exchange it, but you'd probably need to call in and have them ship you one. Going in-store you'll be fighting with stubborn sales reps who aren't getting a single dime of commission off their time with you.

My first unit had that, my current one doesn't. Try for an exchange, mine is perfect, but took two tries.
Sent from my Galaxy Nexus using XDA App

Is there a way of fixing it, like how you used to be able to fix old tv's with a magnet?

i have the same issue... and i can`t make an exchange because i bought at USA and know i`m in BRAZIL. =/ have some way to correct this problem??
thanks

Judging by the crickets chirping, looks like the only thing you can do is exchange it.

Has anyone had any luck with replacements? I get the vertical/horizontal line issue at lower brightness, but even at higher brightness solid colors look somewhat grainy.

I had a vertical line and some random spots with pixel problems. It wasn't visible during the day, but at night those pixel were darker than all the rest. Got a new phone within a couple of minutes in the store.

Related

Three strikes and out.. :(

I have been through three separate Galaxy Nexus handsets and they all had issues.. mainly screen related!
1st handset - got it on launch day UK.. vertical grey lines on screen and volume bug.. exchanged it..
2nd handset - last week.. horizontal grey lines on screen and paint like blobs all over the screen in lower brightness levels.. exchanged it..
3rd handset - today.. horizontal white band across screen.. and vertical colour gradient down the screen.. returned!
I really like ICS and wanted to like the Galaxy Nexus.. I am really disapointed to have waited months for this phone to be let down by poor quality control..
I have decided I will not get another Galaxy Nexus (or Samsung phone - past experience)..
Eagerly waiting for HTC's interpretation of ICS.. meantime.. I sold my HTC Desire (big mistake)..
Wanted to thank everyone here who posted a lot of useful information..
Could be worse... you could be in the US and not even be able to purchase it yet.
Too bad.. i Love this phone... its superd.
Sent from my Galaxy Nexus using XDA App
Does this issue have something to do with the super amoled display? Have people heard of this in earlier phones ?
Sent from my Galaxy Nexus using XDA App
That's harsh but I've not noticed anything wrong with my handset - perhaps my eyes just don't notice these sorts of things (or I don't seem them as an issue). I'm sure I'd notice white lines though!
there is known issue with the display when its on low brightness. it goes away when its at high brightness.
if you can't live with that, i am sorry for you. you are missing out yet another pure google experience device.
It's hard to say w/o actually seeing them, but the "vertical grey lines" may have been perfectly normal. From what I've read, there's some level of streaking that normally occurs in these types of displays. On mine, when I have the brightness all the way down and am on a white screen, you can see something that might be described as "vertical grey lines."
A lot of Nexus Galaxy's I've seen have this screen anomaly, which is the vertical streak(s) going down the phone. This is only on white/gray backgrounds, as the screen is absolutely fine with other colors. The issue can be resolved by turning off the automatic brightness and manually adjusting the screen to at and/or above 30% brightness. Or you can flash one of the auto-brightness mods to turn up the default brightness.
nyijedi said:
It's hard to say w/o actually seeing them, but the "vertical grey lines" may have been perfectly normal. From what I've read, there's some level of streaking that normally occurs in these types of displays. On mine, when I have the brightness all the way down and am on a white screen, you can see something that might be described as "vertical grey lines."
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My gray lines are horizontal and quite clear on a lighter grey screen.
So sad to hear. I just got my phone and absolutely love it
Sent from my Galaxy Nexus using XDA App
sorry for your issues.. loving mines
fr4c said:
A lot of Nexus Galaxy's I've seen have this screen anomaly, which is the vertical streak(s) going down the phone. This is only on white/gray backgrounds, as the screen is absolutely fine with other colors. The issue can be resolved by turning off the automatic brightness and manually adjusting the screen to at and/or above 30% brightness. Or you can flash one of the auto-brightness mods to turn up the default brightness.
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You shouldn't have to do anything to get a perfect screen on a phone that costs this much.
randypurcz said:
You shouldn't have to do anything to get a perfect screen on a phone that costs this much.
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From what I understand, it's an inherent characteristic of the type of display. If it bothers someone that much, buy a phone w/ a different display.
Hey guys I just saw this and thought I would Give my experience...
I myself got a Galaxy S2 a month back barely and noticed it has the same horizontal lines... about 2 horizontal ones and one diagonal one... along with some blotches... this is a manufacturing fault due to terrible quality control which has started after the super amoled plus screens and sadly and surprisingly seems to have carried on to the amoled HD ones too... never any such issues with the super amoled on the galaxy S including tthe one I owned...
Since it's a manufacturing defect the phone will be replaced generally but unfortunately in my region there is no official Samsung dealer for the S2, I had to live with my purchase...
Again as people have already mentioned you can only see them on the lowest brightness setting or if you are only looking at a dark screen... sometimes can see the lines on grey but depends on other surrounding colours...
I know I'm not happy about iit since it was so frikking expensive, but its still something which guess I can live with... doesn't really make the phone any less amazing...
Would have loved to try the nexus... but just couldn't get myself to go for the missing features...
Sent from my Galaxy SII
feel your pain m8 , ive had like 4 sII returned for same kinda issues sensation xe that twice got dust under screen. And now well first phone transparant line annoying as hell second crazy colour banding like you never seen try searching "crazy colour banding" my third arrived with broken screen so awaiting 4th i love this phone but samsung qq is awfull. I can appreciate people say its down to the tech / characteristic but if thats the case why do the reviewers never get one of these handsets .... hmm wait probably becouse they got a cherry picked one.
Anyway if it is a characteristic they could at least put something in the docs they include with phone so the consumer is aware. Or raise the parameters of the screens they pass thru in manufacturing. I know its a different situation but its not like you would except a tv or laptop with these issues so why do we have to accept it with out phones which quite frankly these days can cost more then a laptop or tv.
you do know there are version of Samsung phones with sLCD instead of SAMOLED displays, eh?
if the display is your gripe, then just waint for the SLCD versions of the same phone
like the SGS2 for example or the next version of Galaxy Nexus i9253 with SLCD
kkh786 said:
I have been through three separate Galaxy Nexus handsets and they all had issues.. mainly screen related!
1st handset - got it on launch day UK.. vertical grey lines on screen and volume bug.. exchanged it..
2nd handset - last week.. horizontal grey lines on screen and paint like blobs all over the screen in lower brightness levels.. exchanged it..
3rd handset - today.. horizontal white band across screen.. and vertical colour gradient down the screen.. returned!
I really like ICS and wanted to like the Galaxy Nexus.. I am really disapointed to have waited months for this phone to be let down by poor quality control..
I have decided I will not get another Galaxy Nexus (or Samsung phone - past experience)..
Eagerly waiting for HTC's interpretation of ICS.. meantime.. I sold my HTC Desire (big mistake)..
Wanted to thank everyone here who posted a lot of useful information..
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Click to collapse
I have a horizontal line on my screen. I might be able to post some photos of it later. Adjusting the brightness has no effect.
Sadly getting an exchange. Really enjoying the phone so far.
Sent from my Galaxy Nexus using XDA App
I love my nexus
Sent from my Galaxy Nexus using xda premium
I have the gsm GN in US. I have also noticed that at lowest brightness level screen on my phone has a darker red/greyish tint from the top of screen towards the center. But I am not returning it. I have seen similar issues with my SGS2 that I exchanged. However my retired Captivate had a perfect screen. I guess it has to do with SAMOLED displays.
Sent from my Galaxy Nexus using XDA App
Your first phone had nothing wrong with it. The grey lines are part of the Super AMOLED display. Any Super AMOLED screen will behave that way, apparently. And it's really only apparent on low brightness. I turned mine off auto and set it to about halfway and it looks great now. Can't even notice it.
As for the volume bug, that's a software issue and was fixed with the latest OTA update...

Anyone exchange their Nexus?

I know a lot of us have been having battery issues and/or signal issues. Has anyone reached to Verizon and exchanged it? If you have, did it get better for you? Is everyone waiting for the updates first?
Sent from my Galaxy Nexus using XDA App
Yup...going again today.
Yessir, although not for those reasons. My first GNex had screen problems...the vertical banding you may or may not have read about. I compared mine to a couple other Gnexes (GNexi?) and neither had the banding to the level that mine did, so the store agreed to swap it out. The second one I had had a great screen, but the speaker for phone calls (the earpiece) was defective and sounded blown. If I had the volume over 20% there was static over everything. The store once again agreed to swap it out. Now I'm on my third, and this one clearly has a screen problem. I didn't notice it last night before leaving the store, but anything that's grey (see all menus, widgets, etc) are purple unless I turn the brightness up to 50% or more. I'm going back today to swap again for the 4th one, HOPING TO GOD I CAN JUST GET A GOOD ONE.
I know all the Samsung haters will say this was coming and I also understand there's a tradeoff for having SAMOLED, but call me crazy for feeling like when I spend $300 on a phone that it should maintain SOME level of quality control.
GotSka81 said:
Yessir, although not for those reasons. My first GNex had screen problems...the vertical banding you may or may not have read about. I compared mine to a couple other Gnexes (GNexi?) and neither had the banding to the level that mine did, so the store agreed to swap it out. The second one I had had a great screen, but the speaker for phone calls (the earpiece) was defective and sounded blown. If I had the volume over 20% there was static over everything. The store once again agreed to swap it out. Now I'm on my third, and this one clearly has a screen problem. I didn't notice it last night before leaving the store, but anything that's grey (see all menus, widgets, etc) are purple unless I turn the brightness up to 50% or more. I'm going back today to swap again for the 4th one, HOPING TO GOD I CAN JUST GET A GOOD ONE.
I know all the Samsung haters will say this was coming and I also understand there's a tradeoff for having SAMOLED, but call me crazy for feeling like when I spend $300 on a phone that it should maintain SOME level of quality control.
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Oh no. $300. Try $700+.
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@rbiter said:
Oh no. $300. Try $700+.
Sent from my Galaxy Nexus using xda premium
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Very true, sir! It's easy to forget that.

Blue screen when viewed at an angle

Is this normal? I want to know if this is a good reason to send the phone back for repairs.
The phone has a warm, pretty reasonable yellowish tint to it when viewed straight on. This looks like it was designed this way. When switched to a 30 or 45 degree angle, which really isn't that bad, it gets a pretty hefty blue tint.
Sent from my Galaxy Nexus using XDA
I just got mine today and I noticed this also, I also noticed the whites aren't really white, they are kind of dark or off white, is any of it normal?
Sent from my Galaxy Nexus using Tapatalk 2
It's normal. Mine and two other people I know also have this issue. I'm not aware of any fix so I think that's just the way it is.
Sent from my Galaxy Nexus using Tapatalk 2
I also wanted to confirm this. I have a Nexus S and my new Galaxy Nexus side by side and the NS whites are blinding compared to the subdued whites of the GN.
I am concerned as I only have to tilt my GN about 5 degrees or so in order to start to see blue on the sides depending on which direction I tilt it.
This is a common known issue. There is a thread about the "normal and what's not" regarding the display of the phone. Some are more relatively tinted than others, some are less. Depends on whether if it really bothers you or not that it should be replaced. Good luck!
SovereigN7 said:
This is a common known issue. There is a thread about the "normal and what's not" regarding the display of the phone. Some are more relatively tinted than others, some are less. Depends on whether if it really bothers you or not that it should be replaced. Good luck!
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Yeah I saw the thread but in his photos the phone doesn't look tinted at all. I may call Google tomorrow to confirm if it's within their bounds of acceptable build quality/normalcy. Thanks! It's really refreshing to see helpful people in the forums.
Thanks guys for your replies. I'm not that bothered by it so I'll probably just live with it. I otherwise love this phone. Good to know I'm not the only one with it.
Sent from my Galaxy Nexus using XDA

Galaxy nexus' screen makes me incredible dizzy :/

You might laugh but its true, i can't use my galaxy nexus while I'm on a moving car, and no I'm not the one driving, when I use it I get incredible dizzy, I wanna throw up, I'm blaming the pentile screen, I had a galaxy s ii which is super amoled plus and an inspire 4g which is super LCD and I had no troubles whatsoever, does anyone else has the same issue?
Sent from my Galaxy Nexus using Tapatalk 2
It probably has to do with you focusing on the text when you're moving, you get motion sickness. just take medicine for it
I did notice that effect when staring down at the screen with a certain pattern of floor tile in my peripheral vision.
Immediately got dizzy and no matter how much I told myself out was just a visual effect and that I don't experience this type of vertigo, ever... It continued
I've had several smart phones and other devices that should have caused this if I had this type of problem, but this is the first screen that had ever done this to me
So yes, I believe you are correct
Sent from my Galaxy Nexus using xda premium
derekwilkinson said:
It probably has to do with you focusing on the text when you're moving, you get motion sickness. just take medicine for it
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Bingo. Same as reading in the car, some can do it and some can't!
derekwilkinson said:
It probably has to do with you focusing on the text when you're moving, you get motion sickness. just take medicine for it
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As much as I doubt the pentile display is the cause for the dizziness, I found this hilarious.
Sent from my Galaxy Nexus using xda premium
It may be.
I personally can't watch DLP TVs or Projectors. I see very vivid flashing rainbows that make me extremely sick.
LED backlight LCD screens make me sick too. When the brightness is dimmed I start seeing the flicker from the LEDs. Hence why I've had AMOLED phones for almost 2 years.
Sent from my Galaxy Nexus using Tapatalk 2
Try not looking in the downward direction while your using it in the car, it helps
LancerEVA06 said:
It may be.
I personally can't watch DLP TVs or Projectors. I see very vivid flashing rainbows that make me extremely sick.
LED backlight LCD screens make me sick too. When the brightness is dimmed I start seeing the flicker from the LEDs. Hence why I've had AMOLED phones for almost 2 years.
Sent from my Galaxy Nexus using Tapatalk 2
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Your eyes probably run at a higher fps than the rest of us! :-O
Its because your brain thinks you're still and the liquid in your ears (forgot the word) is being moved around since you're in the car. If you look out the window then you won't feel sick.
Its motion sickness.
All of you are missing the point-obviously from his post he's had other phones and didn't experience the same issue, it's not simple motion sickness, it's somewhat device specific. Not that the Galaxy Nexus is the only device that can cause it by any means
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ingenious247 said:
All of you are missing the point-obviously from his post he's had other phones and didn't experience the same issue, it's not simple motion sickness, it's somewhat device specific. Not that the Galaxy Nexus is the only device that can cause it by any means
Sent from my Galaxy Nexus using xda premium
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because of the font, gamma settings, etc, he is having a harder time focussing when on this display. this is causing car sickness.
derekwilkinson said:
because of the font, gamma settings, etc, he is having a harder time focussing when on this display. this is causing car sickness.
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Could be, my personal feeling is the resolution has a LOT to do with it.
That's yet another reason the Galaxy S2 is pretty much the best phone every produced to date IMO. The lower resolution looks more stunning than anything I've ever seen on a smart phone and minimizes/eliminates the problems that come with a tighter pixel density
Still love my nexus though, more than the GS2
Sent from my Galaxy Nexus using xda premium
Chad_Petree said:
You might laugh but its true, i can't use my galaxy nexus while I'm on a moving car, and no I'm not the one driving, when I use it I get incredible dizzy, I wanna throw up, I'm blaming the pentile screen, I had a galaxy s ii which is super amoled plus and an inspire 4g which is super LCD and I had no troubles whatsoever, does anyone else has the same issue?
Sent from my Galaxy Nexus using Tapatalk 2
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Sometimes when I play call of duty MW3 I get dizzy when I get a text and look at my nexus cause of the pentile....
The only logical explanation for his dizziness is that he loves his gnex so much, that everytime he touches it he gets an erection, causing more blood flow to other parts than the brain
Yeah I found the screen a little to look at coming from a super LCD device as well. Didn't make me sick just the samoled has a funny hue to it. I'm hoping the next nexus will be super ips, the one x has an amazing screen it's just a shame about the software.
Sent from my GNex
I knew Pentile isn't the best, but that's a bit harsh to say that cause motion sickness.
dr.m0x said:
I'm hoping the next nexus will be super ips, the one x has an amazing screen it's just a shame about the software.
Sent from my GNex
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For the next Nexus, you'll have 5 different brands to choose from.
You should see your doctor.Dont forget to take your phone with you as this will help in your diagnosis
Ya I can't do anything on my phone while in a car or on a boat. I get nausea and such. I've always been like that with phones though.
Sent from my Galaxy Nexus using XDA
I wouldn't blame it on the pen tile. You have to realise that this is a 720dpi screen compared to the sgs2 with a lower Res screen. The additional sharpness leads to slow slightly smaller font and the clarity makes your eyes focus on words and pictures more.
Sent from my Galaxy Nexus using xda premium
I'm afraid its bad news..... you caught eye aids from your phone and the prognosis isn't good.
Within 6 months you'll have full blown nexitis and maybe 6 months after that you will have to have your eyes replaced with two 5mp sensors from a gnex (irony) due to the eye aids.
In all seriousness tho there isn't much you can do, changing the gamma settings or a dev changing the frame rate or something like that may help you.
Other than that your only option is to not look at your phone when you're using it.

Does your screen have any "artifacts"?

I just got a refurb phone from AT&T a few weeks ago, and after awhile I noticed some weird stuff on the screen in the blacks when a video is playing. It's the only time you can see it - never when the screen is fully on or off, just in the blacks of videos. Mine looks like it has a "D" in it about 2/3 up the middle of the screen. It's stationary too which makes me think it's something with the phone. It really doesn't interfere with useage, it just bugs me and I'm worried it'll lead to something worse down the road.
After realizing this, I noticed my friend's Gnex has some similar issues but his phone is also recently refurb'd too.
Anyone else notice anything like this? I'm wondering if I should be returning this one or not. I'm just scared that I'll get something even worse off than the one I have now.
It's a common "issue" with OLED screens. I've heard some people DON'T have them.... but i'm pretty sure it would take looking through more phones than any carrier would be willing to let you do freely. My S3 has a few black spots... but it doesn't bother me enough that i'd really consider it an issue, although there apparently are some that DO find it severely annoying. I just don't see the point in fretting over something that's only visible on a dark screen in the dark.
so I'm guessing it's fairly normal then and nothing to really be concerned about?
exodus454 said:
so I'm guessing it's fairly normal then and nothing to really be concerned about?
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Yes, I see the same thing (not a D but the spots) when I have black on the screen and I am in dark room. Talked to a friend of mine that has the SGS3 and he sees it too and mentioned it was common on the Infuse as well.
This happened with my Skyrocket but I noticed it after I dropped it a few times.
Stock ICS on my S3
Mine has a one inch streak across the bottom of the screen.
Sent from my I747 using xda premium
I've owned every generation of galaxy phones (captivate, gs2, gs3) and aside from using an app specifically for showing flaws on (i think) the gs2, have never noticed any artifacts.
If it's enough to detract from what you're trying to view, I'd most definitely try to get a replacement if possible. If its something you're just nitpicking on, maybe I'd let it go.
The only negative thing I can really attribute to amoled in the phones I've owned is burn in on the screen in the location of the top bar that runs horizontally ( carrier, time, signal etc.), but as it happened on the captivate it obviously hasn't been a huge issue for me, and it really isn't tbh.
I noticed it on mine as well, first noticed it watching Netflix in a dark room when the scene went dark. Now that I know where to look, I can see it other times when that section is dark or black. My unit is brand new and I've only had it for 4 days.
Completely normal for OLED tech. I have them on my GS3 but even watching a movie in the dark doesn't focus on it long enough for it to be a bother. If I am watching a video on TED with huge black borders I see it, but not something constantly in motion.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
exodus454 said:
when the screen is fully on or off, just in the blacks of videos. Mine looks like it has a "D" in it about 2/3 up the middle of the screen. It's stationary too which makes me think it's something with the phone.
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I got my s3 first before the release date even and i have that, i think.its been about 5 months now woth it and i had the same thing from day one. Even have the same D shape in the same spot with a few extra dots. I used to panic on it but now its just whatever. Never noticed it grow or affect aything in the time i owned it.
Sent from my SGH-I747 using XDA Premium HD app
Mine had some very obvious ink marks (lines and dots), but amazingly they faded over the course of a few months. Now, on a full black screen in the pitch black it is a completely even tone of grey.
The lack of true black still bothers me, but that is a different topic. At least the blacks seem perfectly even.
Sent from my SAMSUNG-SGH-I747 using xda premium
I have those spots as well when the screen is black. It must have to do with the idea that theoretically, black pixels on AMOLED screens should be completely off. I guess the tech just hasn't been perfected yet.
MdX MaxX said:
I have those spots as well when the screen is black. It must have to do with the idea that theoretically, black pixels on AMOLED screens should be completely off. I guess the tech just hasn't been perfected yet.
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Except that isn't even slightly true with SAMOLEDs... in a dark environment black is noticeably grey, and this seems to get worse over time.
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