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I've had my 2 Desires for about 3 weeks now. When I first received them we were using MS Exchange 2003, and Mail/Contacts/Calendar all synced perfectly.
Since then, we have upgraded our Exchange Server to Exchange 2010, which is lovely, BUT it turns out that the Desire Calendar will not sync with Exchange 2010. It would seem to be a Desire/HTC issue, as our iPhones/iPod Touches still sync Calendar fine with Exchange 2010.
I also note that a colleague is syncing the Desire Calendar with Exchange 2007 without problems.
So it is the combination of Desire Calendar and Exchange 2010 which fails. If I go to Settings/Accounts & Sync/Exchange Activesync and enable Calendar Sync I can see error messages saying "Syncronization is experiencing problems". If I leave Calenday sync enabled, it causes Mail and Contacts to sync poorly too, but if I disable Calendar sync, Mail and Contacts sync fine.
Has anyone else got Calendar sync working with Exchange 2010?
Desire Exchange 2010 Calendar
I recieved my Desire yesterday after reading quite a bit about it. Yes it can Sync with Exchange and all is what i read.
I set it up to Sync with the Exchange 2010 server and to my surprise it didn't sync the existing calendar items. Contacts and Mail is no problem.
If i add e new Calendar item on the Desire it does show in Outlook on my pc so Exchange does have a sort of sync with the Calendar. Adding a new item in Outlook never shows on the Desire. It seems like a one way sync or something. The Desire can sync to Exchange but it seems Exchange cannot sync to the Desire
I have a test account on one of our clients Managed Exchange 2007 servers. Setting up ActiveSync to the Exchange 2007 server works like a charm. Full sync both ways.
Just modify all your calendar items, for example by adding an additonal category by change your view to "list" or "list all active" and selecting all your appointments. Add a category, remove the category and switch back your view. Now you can happy sync your calendar with E2k10
Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?
It worked and now not anymore
Strangest thing. My girlfriend planned a few appointments in here Calendar and invited me. So I accepted those invites on my Desire and all of a sudden the 2way sync worked. I could add items on my Desire and they popped up in the Exchange/Outlook Calendar and vice versa.
But that was unitil I rooted my device this morning...meaning new flash and standard factory reset. Now it will not sync the Calendar anymore. Tried sending new invites from a different account without any luck.
So...the calendar sync does work eventually...dont know why or how I did it.
Other thing you could do is, is install HTC Sync and manually do an Outlook sync of only the Calendar items (all items). I did this and they all showed up on my Desire. I did a one time sync.
Trying to figure out how to get the sync working again.
XDAgeek said:
Whoa! Steady there.
Can you give me some background to this before I apply it to my 12 year calendar history? How did you discover this, and have you actually successfully done this?
Click to expand...
Click to collapse
Not really any background information, sorry. I've done some research on it but did not find anything, including analysing the extended sync protocols, everything looks ok, but there's no sync.
I've got this solution from a swiss-forum "android.pocketpc.ch" (sorry I can't post links since no moderator removed the restrictions yet) and it worked like a charm. I've tried it since I'm the Exchange-Admin myself and I now I've a functional backup;-)
Same problem here. Cannot get calendar to Sync with Exchange 2010.
If I add a new meeting to the Desire it appears in Outlook.
If I modify this meeting in Outlook then it appears as 2 separate meetings on the Desire.
If I delete an appointment on the Desire then it comes back once the sync runs.
All in all very disappointing for a State of the art phone.
Anyone got a real fix for the Exchange 2010 calendar problem?
A huge thanks to dab_ch for posting above the workaround to get the Calendar syncing to Exchange 2010. This is now working perfect to two Desires here.
If you have this problem, follow the advice in the post above. It worked for me, twice.
dab_ch fix is only working in part for me.
Some of the Exchange calendar items still do not appear on the Phone.
If I modify an appointment on Exchange the change is not reflected on the next sync from Exchange
Also, While Exchange Contacts are appearing on the phone. If I add a new contact to the Phone this does not appear in exchange.
The Sync Process still reports "Synchronization is experiencing problems."
A Further update.
I setup a new account on Exchange2010 and then transferred the Calendar using export and import.
Now my Calendar Synch in both directions is working fine.
It looks like my problem was related to a problem with my account on Exchange or some appointment in it.
Contact Sync problems
While the calendar is working 100%.
I still have a problem, that if I create a contact on the phone it does not sync to Exchange 2010.
There are no errors from the ActiveSync process.
Is anybody else having this issue?
Please note that if your Desktop Outlook client is using 'Cached Mailbox', then after adding the temporary category to each item, you MUST wait for the local Outlook database to sync completely back to the Exchange before you then remove the temporary category and then again wait for the completion of the sync back to exchange from Outlook.
Failure to comply with this will leave you with only a partially synced database - the part which did manage to sync back to Exchange.
You can tell when it is still syncing by watching the satus bar at the bottom of Outlook - it will say 'Updating Calendar', then after a few minutes return to 'All folders are up to date'.
Note the sync doesnt start immediately, so you wil see the 'All folders are up to date' message for perhaps 15 seconds before the sync starts. Wait for the 'Updating...' message etc.
Contact sync does seem slow, but it does work here eventually. It ought to be fast tho, so something is not right. I even tried the temporary category trick, but it didnt speed it up.
XDAgeek you are right.
I tried a number of different accounts to reproduce the problem with the Calendar and it seems Cache mode was my issue.
The Calendar sync is now working 100%.
On the Contact Sync from Phone issue, this still seems to be not working. I added a contact to one of my test Desire phones two days ago and it is still not in exchange.
For me it was not the cache mode.
I did an export-mailbox on the Exchange 2010 server.
Deleted my mailbox...recreated it so it was blank....no synch issue of course (So it is definitely not an Exchange 2010 issue)
I created 1 item in the Calendar in Outlook 2007 and that popped up nicely on the Desire. Great...so I thought.
Did an import-mailbox with the backed up pst...and Sync had problems again.
Started filtering out where the problem came from.
Turns out I had some Items (birthdays and such) with recurrence that the ActiveSync in Android is not happy about (Same Items sync fine with a WinMo 6.1 device). So I deleted all the recurrence itmes and copying them back 1 by 1. Syncing was still going fine until a certain item. So I edited that item by removing the recurrence pattern and reapplying it making sure it was an All Day event (that is a Birthday usually ). And Presto...everthing is syncing fine now.
Better logging is needed?
Has anyone else got Calendar sync working with Exchange 2010?
Click to expand...
Click to collapse
Mine is working fine syncing calendar with Exchange 2010, has been since i got my desire back in March.
Very strange that so many people are having the same issue.
after a few beers
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.
tuntang said:
sorry this post is under the influence but...
there is a subtle problem with my synching. overall the calender syncs fine. with one exception: any diary entry i type directly into outlook, (with receipients also), does not synch. if i am sent and then accept an entry, or if i make the entry on my phone it syncs. direct outlook entry does not work. pants.
Click to expand...
Click to collapse
I have exactly the same problem. If a collegue invites me, my calendar syncs fine, but if I add items myself, the sync is almost random (some items dissappear) and the new item does not show/sync.
I really do not want to delete all recurring items, but maybe i'll give it a try. Google Calendar Sync does not seem to be a great solution either.
HTC answered me (i have a Legend) that Exchange 2010 is currently NOT supported.
Thanks all, I follow the "category" method and it works like charm now!!! )))
Category.. No category... SYNC!
Thanks!
Also for me the assign category then undo worked.
Now my whole calendar is synced and I'm ready to go!
Ok..finally got my Desire to Froyo..have been quite happy until I noticed that I can no longer upload Calendar updates to my PC's Outlook calendar.
I can make changes on the my Windows 7 PC's Outlook Calendar and have that go to my Desire but any Calendar changes on my Desire will not synch up to my PC's Outlook calendar. There are no problems with synch'ing contacts. Yes, I used the PC Synch calendar on the Desire.
This wasn't a problem before. Is HTC Synch not 100% compatiblewith Froyo?
Thanks for any insights.
PS:
1) Tried uninstalling/reinstalling HTC synch - no change there.
2) I've also noted that recurring entries in the calendar (eg: Birthdays) are getting duplicated on the days they occur (ie: 2 entries in the same day). Also, there are duplicate contacts being produced too.
sorry i'm not going to be much help here but i agree that htc sync is unpredictable at best. i constantly have to reboot my pc or phone or both to get sync to work and now my contacts have stopped syncing. again.
you might want to search for a leak of the updated version of htc sync to see if that helps. i'm assuming that it was pulled for a valid reason but it might be worth a try ...
DesireOwner10 said:
PS:
1) Tried uninstalling/reinstalling HTC synch - no change there.
2) I've also noted that recurring entries in the calendar (eg: Birthdays) are getting duplicated on the days they occur (ie: 2 entries in the same day). Also, there are duplicate contacts being produced too.
Click to expand...
Click to collapse
I also have the same behaviour, new entries in the phone calendar are not added to the outlook calendar despite being flagged as "PC Sync"
For the birthday thing, I think that it is to do with the info you have stored against a contact in their contact card in outlook, if you have a date for their birthday in the details section of the contact, then sync repeatedly adds it to the calendar for you, even if it is there already
I have the same problem. So I've moved all Calendar entries in Outlook to temporary forder, then from Desire removed Outlook account, manually deleted all Outlook calendar entries in Desire's Calendar (they have left there, despite of account deletion) , then recreated Outlook account (Calendar after all these steps synced OK), and moved back all Calendar entries in Outlook from temporary folder back to main. This solved the non sync problem.
After all I've talked with Exchange specialist. He said, that for some reason Calendar database in Desire become corrupt, and after that the syncing become unimpossible.
Ok, I've managed to fix this (I think anyway!) works for me with outlook 2003, Couple of steps:
Step 1 (optional) gets your missing items onto your PC:
In HTC sync Manger (on PC) go into "settings" then calendar, then click properties, untick deafult calendar and then when selecting the folder to sync with, create a new calendar "temp" or something
Now sync with that calendar: for me this meant that everything on my phone (including the items not uploading before) now goes into this new calendar
Now go back and revert to syncing to the original calendar (the default calendar or me) and lo and behold the missing items now sync up to that too
I thought this was everything sorted, but new items created in the phone still don't sync up to outlook....
so Step 2:
On phone, go into settings, applications, manage applications, all
then for calendar and calendar storage apps go in and "clear data", this will leave you with an empty calandar on your phone, but don't panic...
in HTC sync manger (on PC) go into settings and unselect contact syncing (otherwise the PC will overwrite contact info)
Then go into "repair" and select option for PC to overwrite phone
you can now reselect contacts to sync too under settings menu in HTC sync
Having done this, everything is back on my phone and (for now at least) new appointment items created on the phone sync up correctly too
Hope this helps someone,
P
THANKS!
GENIUS.
popkid's solution works. HTC should employ you..none of their ideas worked, your's did.
1000 cheers for taking the time to work out and post the solution!
Caution HTC Sync 3.0.5422
(Bravo_Froyo_HTC_WWE_2.09.405.8-1.21.405.2_release4dua3bcrut4wrv30)
3.0 does not have the feature to do a repair - force copy clean from handset or PC.
For me, sych has resulted in a large number of yearly recurring all day events being duplicated and copied with a one hour adjustment - the new ones run from 1:00-1:00 and thus span two days.
I am back using 2.0.33 (which is not without bugs either)
When I receive a meeting request through my HTC mail exchange sync account I can't see the date and time of the appointment. The phone gives me the ability to accept/deny or to reschedule (propose new time).
the time of the appointment can only be seen in the "propose new time" which is, basically, not user friendly.
Anyone else having this issue?
Just got my Desire. Been using WinMo for the last 3 years so I might be missing a obvious solution...
Hi all,
I've seen multiple cases where Desire starts to show every appointment in double, even though there is only one appointment on outlook side. We are syncing directly to Exchange 2003, so no google mail or direct pc sync.
Problem comes randomly and is fixed by deleting exchange account, deleting cache from Calendar + Calendar storage and then adding exchange account back.
Any idea what could be the cause of this problem?
Also problems with recurring calendar entries
I have a monthly recurring event in my Outlook agenda, every 4th working day of the month I get a reminder to do some administration.
After using Exchange ActiveSync (I only sync over the air), I get this entry on a daily basis. I already deleted and recreated it on the PC and it was only correct after the first sync. After that, I have the daily entry again.
I really like the phone, but MS does a better job in some specific areas (mostly for the business users).
Smart Notice
I'm trying to figure out how to get it to show me Birthday reminders (I have a Google calendar dedicated to birthdays, titled "Birthdays" just to make it obvious to the phone.). The option is ticked under settings, but nothing from the phone.
What am I doing wrong?
In Google Calendar, go to Menu>Settings>Birthdays (you will see a tab marked "Birthdays" a couple of lines above settings, but that just toggles birthdays on/off). There you will be able to choose which accounts and behaviors you want to use.
However, that just shows a notification the day of that person's birthday. I have not found a setting to show you a reminder say a week in advance without setting up a specific event.
jlbattagli said:
In Google Calendar, go to Menu>Settings>Birthdays (you will see a tab marked "Birthdays" a couple of lines above settings, but that just toggles birthdays on/off). There you will be able to choose which accounts and behaviors you want to use.
However, that just shows a notification the day of that person's birthday. I have not found a setting to show you a reminder say a week in advance without setting up a specific event.
Click to expand...
Click to collapse
Right. And my Birthday's calendar is toggled in, and I created the birthdays in 3 formats:
1. My 'default' Gmail calendar - created an event titled "Fake's Birthday"
2. 'Birthdays' calendar - created an event called "Fake"
3. 'Birthdays' calendar - created an event called "Fake's Birthday".
All 3 are all-day events.
All 3 lead to the same result: The phone won't even read the name of the 'person', and just shows that it's a friend's birthday.
(see attachment.)
http://imgur.com/ZtAwFs9
My girlfriend has a G4 as well, and hers will automatically notify her 6 days in advance that it's someone's birthday (with the correct name/ date/ time) and that you set time aside for celebrations. I tried her calendar settings too, and can't seem to figure it out.
We may have been looking at this from the wrong direction. If you go to Google Calendar settings on your computer, instead of your phone, there are more options available. One is to set a notification "X" number of days before an all-day event. I don't know if your girlfriend is doing it that way, but it would be a way to accomplish what you want.
jlbattagli said:
We may have been looking at this from the wrong direction. If you go to Google Calendar settings on your computer, instead of your phone, there are more options available. One is to set a notification "X" number of days before an all-day event. I don't know if your girlfriend is doing it that way, but it would be a way to accomplish what you want.
Click to expand...
Click to collapse
I don't think it's that. I've created multiple events in different formats under different calendars, and the only one that seems to trigger the Smart Notice is if it's under the "xxx's birthday" format. Also, the event must be there 7 days prior (and Google Cal sync that far back) for SN to read it, irrespective of notifications under Google Calendar on the computer.
So anyway, I tried that - and here's what I got today.
Notice how SN reads that it's a birthday from a week before in Calendar, but still doesn't read the name properly again. (slightly different problem!)
http://imgur.com/djyO2UZ
So having a calendar dedicated to Birthdays is useless unless the format of the event is essentially "xxxx's birthday." Wonder if it works for Anniversaries as well.