Develop Bugs

Screwed for iPhone 4GS rant

WE have been duped by Sprint people. Go to their website and you will notice the announcement of the iPhone 4Gs. You can even pre order it. This privilege was not given for the Samsung Galaxy S 2 ET4G.
Why...was this you say...it's obvious that Sprint knew it had made a deal to buy a **** load of IOS devices to secure this deal with Apple.so they didn't promote the galaxy ET4g. Now they have a big announcement tomorrow. They are going out of their way to let you pre order the iPhone as well.
Sad, and yes I feel they used us to get this deal, by canceling all perks, while giving us crappy service. My Photon has a red circle and no service, and I don't have a ET4G yet. Service has been terrible most of the summer all over NY and in mid town NYC.
If service was being interrupted to better service I may stick around, but not getting signal, failed messages, and paying for it and no credit with lies is unacceptable. Not being able to pre-order the phone I wanted because they made a deal with Crapple is also unforgivable. Price isn't the only thing that matters in a business relationship. It's I pay for service and expect to have it when I want it, not when you decide to give it.
Hell I was told by a customer service rep that I should be happy because I have had a lot of usage on my line. I then said yes that is true, but when I need my service to work it failed to deliver....I missed important calls. and meetings with people because of failed service.
People were telling me when they called the phone rang 3x's and hung up no message was able to be left. Others told me that they would get a network busy message please try again later. One rep verified this condition of calling me, and could not get through. The phone rang 3x's and the line just went dead when they called. I have been to tech centers, and have made many battery pulls, and software reboots, and finally I was told that there was a net work issue and they did not know when it would be cleared. Now when I call to talk about it they put me on hold no music and never come back to talk.
I just don't see it getting better, and when the next generation of phones IE Prime or what ever hits Verizon, and this is not cleared I am gone. When I feel I have to beg for service, or a credit for not receiving service after paying my bills for 15 years, and at one point having a $300 a month phone bills for business it's time to go.
My bill analysis shows that I average 240 msg a month, and average about 2g of data a month, and since I use my phone mostly for calls a Verizion 69.00 phone plan with 10 data, and 10.00 for data equals what I am paying now. So if this doesn't clear with the loss of perks I am outta here.lol

My service is better than ever...by far too. I never saw over 8Mbps download speed in Los Angeles on 4G and now....
Sent from my SPH-D710 using xda premium

Enjoy the larger bill on Verizon. It fast and rather reliable
Life is too short to complain on services you are not happy about. Great thing about America is that we have three major carriers
The sprint network can't compete with Verizon in "most" areas,

Can I have your phone when you leave? I've got a line with no phone....

care cup \__/
Sent from my SPH-D710 using xda premium

When sprint cancelled premiere the writing was on the wall. It was on your august bill statement. In addition, sprint raised the admin fee by 50cents which invalidated every contract. Also on your bill statement.
Then sprint raised ETF from $200 to $350. Then they changed 30 day phone trials to 14 days. All this in september.
I am here on this board with an E4GT because of these changes - I had to get my final premiere upgrade prior to 10/2/2011. Otherwise I was fully planning on just waiting another month for nexus prime.
Now the E4GT has serious radio issues. Like OP, I had calls go to voicemail for hours at a time. Others have LOS, dropped calls, no signal bars, phone refuses to roam, etc.
Sprint's CEO said that 54% of sprint customer churn is due to not having an iphone. Thats a pretty hard fact to not pay attention to.
It is clear sprint is putting all eggs in one basket - the iphone basket. Sprint has lost money for 15 straight quarters. This will either save sprint or ruin sprint.
I've been with sprint 10 years now, and im no iphone fan. THe writing is on the wall: We'll let you keep your android devices and stay on our network, but we really don't care about you now. Of course I knew all this over a month ago and I was still willing to sign a 2 year contract in september for the Epic 4g touch. That was before all the LOS issues arose.
We'll see what the next 2 years brings. But the days of customer loyalty perks, retention plans, etc are clearly over.

I just switched from verizon to sprint, so I can give you a good preview of what to expect.
First of all, the service is top notch, and the lte speeds were incredible - I regularly got over 20 mbps in my area, many times close to 30. Of course, keep in mind that their lte service is fairly new, and at the time they only had 3 expensive phones that could use it, so that will likely change as more people upgrade and the network gets saturated.
So why did I leave this awesome service? Price. Everything across the board is way more expensive - service and phones. I paid $50 more for a Droid Charge than I did for my E4GT, and that phone isn't even in the same league. For our family plan with unlimited text, only 700 minutes, 2 data plans and 2 other phones, it was $230 a month. Our kids wanted smartphones too, but to add 2 more data plans would have put our bill up to $300. I'm not broke, but not rich either, and that cost is pretty hard to justify.
Also, keep in mind that all those policies Sprint just changed are the same policies Verizon has - 14 day return, $350 etf (even after being way overcharged on the phones up front), and no more New Every Two program.
The only carrier I've found with good pricing and great coverage (in my area) is Tmo, and I almost jumped to them, but no way in hell I want to risk being an att customer again.
Sent from my SPH-D710 using xda premium

txmikester said:
I just switched from verizon to sprint, so I can give you a good preview of what to expect.
First of all, the service is top notch, and the lte speeds were incredible - I regularly got over 20 mbps in my area, many times close to 30. Of course, keep in mind that their lte service is fairly new, and at the time they only had 3 expensive phones that could use it, so that will likely change as more people upgrade and the network gets saturated.
So why did I leave this awesome service? Price. Everything across the board is way more expensive - service and phones. I paid $50 more for a Droid Charge than I did for my E4GT, and that phone isn't even in the same league. For our family plan with unlimited text, only 700 minutes, 2 data plans and 2 other phones, it was $230 a month. Our kids wanted smartphones too, but to add 2 more data plans would have put our bill up to $300. I'm not broke, but not rich either, and that cost is pretty hard to justify.
Also, keep in mind that all those policies Sprint just changed are the same policies Verizon has - 14 day return, $350 etf (even after being way overcharged on the phones up front), and no more New Every Two program.
The only carrier I've found with good pricing and great coverage (in my area) is Tmo, and I almost jumped to them, but no way in hell I want to risk being an att customer again.
Sent from my SPH-D710 using xda premium
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Perspective ftw!
This is called "grass is greener" syndrome. You're gonna love it at first. Then 6 months later you're posting the same crap in another forum.

AbsolutZeroGI said:
Perspective ftw!
This is called "grass is greener" syndrome. You're gonna love it at first. Then 6 months later you're posting the same crap in another forum.
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It all comes down to service.....ETFs, and other fees are basic...it's about service when I want it....I am worn out this summer by Sprint's evasive bull**** regarding the service issues that we are experiencing. Collecting my money for inferior service, and lying about is bad business practice......

Piece out!!!!

QWIKSTRIKE said:
It all comes down to service.....ETFs, and other fees are basic...it's about service when I want it....I am worn out this summer by Sprint's evasive bull**** regarding the service issues that we are experiencing. Collecting my money for inferior service, and lying about is bad business practice......
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Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.

dohturdima said:
Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
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+1
Sent from my SPH-D710 using xda premium

I was told that the unlimited everything plan for the IPhone will be $20 a month more than ours..
Sent from my Nexus S 4G using xda premium

I like android and I never want a I-PHONE.
Sent from my LG-P999 using XDA Premium App

Feel free to kick me in the Jimmy if I ever buy an iAnything.
Sent from my extra sensory space modulator while performing the slippery cricket

dohturdima said:
Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
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It doesn't really matter if it has bloat where cause you can root the stock rom and use titanium backup to remove it all. Its super easy to do

dohturdima said:
Amen. I am tired of flipping on Roam Control and dealing on 1x every time I enter a building. What good is unlimited 3g if it is slow as molasses, and 4g which is spotty and hardly ever works indoors? At this point, I am off contract and if Prime comes to VZW and is not full of bloat I may be gone.
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I am not just talking 3g/4G.....I get a red circle with a line almost daily. I have been missing calls. getting network busy try back later errors, and not receiving calls for hours a day. I missed getting calls with 4-5 bars in mid town Manhattan, and people told me the phone just rang 3 times and stopped ringing with no option to leave a voice mail. Others were told to "try back later network busy". This can only get worse if iPhone is coming. I am not the only one experiencing this issue the Sprint online community is filled with this same complaint.

JohnCorleone said:
I was told that the unlimited everything plan for the IPhone will be $20 a month more than ours..
Sent from my Nexus S 4G using xda premium
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Nope, it is the same price. You can go on and pre-order to see the pricing.

Be Careful Using Other Carrier PRL's. (Terminated)

Well i know everybody said to be careful but i didnt actually think i was gonna get Terminated... i had the 00001 Verizon Prl and i used about 6gbs a month haha. They got me, but im jus gonna jump on my freinds plan I still <3 Sprint.

Well at least we know for sure that this is a way to get out of your Sprint contract and without an ETT fee.

LouSkywalker said:
Well at least we know for sure that this is a way to get out of your Sprint contract and without an ETT fee.
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haha yup very true. i jus started my 2 years over too.

Are they asking for you to return your phone?
Or did you buy it at retail price?
Jw

rpnunez said:
Are they asking for you to return your phone?
Or did you buy it at retail price?
Jw
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they didnt say anything about my phone, and no i JUST extended my two year contract for it.

rpnunez said:
Are they asking for you to return your phone?
Or did you buy it at retail price?
Jw
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They can't ask you for your phone back.

Did they ban your ESN?
Sent from my Epic device.

Hi there,
I noticed you'd said you used around 6gb for months...
How many months did you get away with this?
Also, did they NEVER send you a letter/call you telling you that you were roaming a lot?
You'd think they'd give you a heads up.
One other thought... Do you think you could call them and ask them to not terminate you? Basically say something like, oh i only roam while at home, can you send me an airave so that I don't roam at home (at the office i get great service), something like that?
-RR

h20wakebum said:
Hi there,
I noticed you'd said you used around 6gb for months...
How many months did you get away with this?
Also, did they NEVER send you a letter/call you telling you that you were roaming a lot?
You'd think they'd give you a heads up.
One other thought... Do you think you could call them and ask them to not terminate you? Basically say something like, oh i only roam while at home, can you send me an airave so that I don't roam at home (at the office i get great service), something like that?
-RR
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ive been doin it almost a year now, no they never warned me :/ a heads up wud have been nice, and your right i probably could do that but i rly dont care, my friends gonna let me jump on his plan then i can get a phone at a new line price

You should send them a bill for an ETF.
Sent from my SPH-D710 using Tapatalk

bahahahahahaha...
Thanks....
Sent from my SPH-D710 using XDA App

Frohdisiac said:
ive been doin it almost a year now, no they never warned me :/ a heads up wud have been nice, and your right i probably could do that but i rly dont care, my friends gonna let me jump on his plan then i can get a phone at a new line price
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12 months is a good amount of time.
Were you consistantly downloading around 6gb a month (on roam)?
I suspect if you just used this on your phone for normal activites (streaming pandora/web searches/google maps/nav etc...) that you'd probably be good to go.
I only ask because I have HORRIBLE service where I live and found the 01337 prl to be 1000x improvement as far as speed (60681- 10kb/s if lucky, 01337-mod 120 kb/s).
-RR

I'm surprised they don't look into where you're roaming and figure out why it's roaming so much.
if roaming because of PRL(They see great Sprint coverage where you roam) - warn you about it and charge ETF.
If roaming because of no sprint = cut service off as was done to OP.
What if you want to renew with them? Do they add you to some sort of black list?

newalker91 said:
I don't understand why anyone is acting surprised. This is clearly outlined in your contract that if you use over 50% of your voice/data per month roaming that your account will be subject to termination. The fact that they allowed you to get away with it for a year while using far more data roaming than the average Sprint customer does on the native network is nothing short of amazing. The massive bill that you have racked them up in roaming charges from Verizon should be grounds for them to sue you, to be honest. Sprint can see your PRL, and forcibly changing your PRL to roam 100% of the time should be grounds for termination with ETF. This ruins things for the rest of us as the revenue that could have gone to expanding/improving our network is now being used to pay off the massive debt incurred by people abusing roaming privileges.
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I don't think sprint gets a bill each month for X number of kilobytes people roam.
This is why they have signed roaming agreements... They pay a flat fee and users can then roam (no addl. cost to them).
Correct me if I'm wrong...
But I will say that it's unacceptable to run a speed test on Sprint, get only 10kb/s if lucky, flash a verizon prl and hit over 120kb/s and not feel like you're getting ripped off.
Every time I call sprint Data techs (they open a ticket and eventually tell me all towers are working correctly and there is no problem with the network)... Very disappointing.
-

h20wakebum said:
I don't think sprint gets a bill each month for X number of kilobytes people roam.
This is why they have signed roaming agreements... They pay a flat fee and users can then roam (no addl. cost to them).
Correct me if I'm wrong...
But I will say that it's unacceptable to run a speed test on Sprint, get only 10kb/s if lucky, flash a verizon prl and hit over 120kb/s and not feel like you're getting ripped off.
Every time I call sprint Data techs (they open a ticket and eventually tell me all towers are working correctly and there is no problem with the network)... Very disappointing.
-
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Exactly my same thoughts especialy since they are charging you that extra 10 bucks a month and for what ****ty service.
I am half tempted on doing this since verizon is full speed here where I live. Sprint better WTFU and get on the ball.

Wizard220 said:
Exactly my same thoughts especialy since they are charging you that extra 10 bucks a month and for what ****ty service.
I am half tempted on doing this since verizon is full speed here where I live. Sprint better WTFU and get on the ball.
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Well if you want Verizon speeds, then you can go on Verizon IMO. While I love the fact that Sprint has low prices and I'd LOVE if they actually made them into decent speeds, jumping on a different PRL and getting terminated will just be worse int he long run since I don't want to pay for verizon service.

Wow, I honesty don't remember ever seeing anyone confirm that they were booted for excessive roaming. I never change PRLs and hardly ever roam but thanks for letting people know.
Sent from my Nexus S 4G using xda premium

newalker91 said:
I don't understand why anyone is acting surprised. This is clearly outlined in your contract that if you use over 50% of your voice/data per month roaming that your account will be subject to termination. The fact that they allowed you to get away with it for a year while using far more data roaming than the average Sprint customer does on the native network is nothing short of amazing. The massive bill that you have racked them up in roaming charges from Verizon should be grounds for them to sue you, to be honest. Sprint can see your PRL, and forcibly changing your PRL to roam 100% of the time should be grounds for termination with ETF. This ruins things for the rest of us as the revenue that could have gone to expanding/improving our network is now being used to pay off the massive debt incurred by people abusing roaming privileges.
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thank you for your presence here on XDA
i'd like to take a minute to mention 2 things.
1. in a contract that takes longer than ONE (1) minute to read, there is no such thing as "clearly stated" and I can't vouch for your colleagues encouraging people to read them. the contract gets highlighted in a couple places and it's a "sign here, here 'n here sur!"
2. there's a clause in federal law where if party B agrees to not do something under contract with party A, and party A does not enforce their contract within X time frame (never knew how long but would love to know), party A has then waived their right to file suit.

h20wakebum said:
I don't think sprint gets a bill each month for X number of kilobytes people roam.
This is why they have signed roaming agreements... They pay a flat fee and users can then roam (no addl. cost to them).
Correct me if I'm wrong...
But I will say that it's unacceptable to run a speed test on Sprint, get only 10kb/s if lucky, flash a verizon prl and hit over 120kb/s and not feel like you're getting ripped off.
Every time I call sprint Data techs (they open a ticket and eventually tell me all towers are working correctly and there is no problem with the network)... Very disappointing.
-
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Your 3G speeds are only 10kbps? You must live in a lead box.

12MaNy said:
Your 3G speeds are only 10kbps? You must live in a lead box.
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You're telling me.
Just ran a speed test and got 205kbps!!! WOW so fast!!!
Somtimes It's as bad as 10-70 kbps... It's horrible...
Anywho... Gotta hope Sprint will eventually fix their network, I see 6 towers being updated over the next 6 months.
-RR

Sprint reportedly cancelling......

Ahhhhh damn here we go again.....LOL
http://www.engadget.com/2012/05/16/sprint-cancelling-early-upgrades/
"Like dominoes, Sprint's consumer-friendly policies continue to fall one at a time. Citing "high costs," the Now Network will begin discontinuing its practice of allowing customers to upgrade their phone 10-14 days prior to the official date of eligibility" - They aint lying

Not too bad, but still disappointing.
Sent from my SPH-D710 using xda premium

Eh, no big deal to me. But it sucks for those that take advantage of it. Thanks for sharing.

Yea its not earth shattering but its just another broken link in the chain of bad decisions by Sprint lately. The sad part is you sit back and go what next...

In my point of veiw all sprint has done the last year is raise cost for us! We customers who wanted 4g and bought the evo 4g most never seen or connected to 4g. 3G speeds are beyond terrible and downright bog to 1X kind of speed during busy hours. At this point the cost between Sprint and verizon service is closing more and more as we speak. So I can expect many more customers to think, Why not go to a service with great data and call connectivity. Sprint really had a good think going with cost effective plans, but since have taken away many things like discounts on all lines, premier customers, ect ect. I know they are still cheaper but for how long and when will we see good data speeds like other companies? We are dead last in that!

How on earth is two weeks early costly?

Personally my biggest regret is getting my S2...not because I don't like the phone, but Sprint's data service is just godawfully slow. I bet I use less than 50M a month. The second I get home I go to WiFi and when I'm out and about I just don't bother as the 3G is a joke.
Unless Sprint gets LTE here in Iowa by mid 2013, I'll pay the early termination fee for our lines and go to Verizon. When I'm a meeting a work I'll have my coworker look stuff up on his Galaxy Nexus...with the 8-12 MB download speeds from Verizon.
Life could certainly be worse, but my data speeds have nowhere to go but up.

I don't see this as a big deal whatsoever. The last line of the memo is the most important Imo. Everyone is eligible for upgrade the 1st of the month their contract is up. What more can you ask for?
As far as sprint saving money, not sure how really. I mean by allowing an early upgrade they are guaranteeing 22 months of payment out of you. Most of us would use that 2 weeks to get a new phone on launch, right? What happens when instead of getting a launch phone with them early, another carrier has a new phone being released when your contract is up? I'm blabbing, but what I'm saying is if they let me upgrade a little early I would be more likely to stay with that provider. But if I wait then I'm suddenly out of contract, which would make me shop around carriers.
Tl;dr
I see potential loss here, because they are basically giving sprint customers a reason to shop around while off contract instead of always keeping us in contract by allowing early upgrades.
Sent from my SPH-D710 using Tapatalk 2

ib4 'would this allow me to get out w/o paying ETF', 'is this a breach of contract?', etc

Figures... Admittedly the 3g speeds are ridiculously slow... The only thing keeping me with sprint is the unlimited data... When that goes out the window so do I...
Sent from my SPH-D710 using Tapatalk 2

Another nickel in the nickel-and-diming Sprint is doing causing customer losses.

Could be worse, verizon is removing all grandfathered plans with unlimited data:
http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/

daryelv said:
Another nickel in the nickel-and-diming Sprint is doing causing customer losses.
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Exactly, if you treat this as a separate event then its not a big deal but if you start to add up all that has happened in the past year and since the Iphone came aboard and it may upset you especially if you took 2 minutes to have this page refresh due to network restraints....

brooksyx said:
Could be worse, verizon is removing all grandfathered plans with unlimited data:
http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/
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Was just going to post this.
All that monthly cost just to get bent over lololol
Sent from my SPH-D710 using Tapatalk 2

mattykinsx said:
Was just going to post this.
All that monthly cost just to get bent over lololol
Sent from my SPH-D710 using Tapatalk 2
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Yeah, I do wish I had verizon for their great coverage, thats what I had before my parents kicked me off of their plan.
But hey I don't mind my virgin mobile: 1200min/unlimited text/unlimited data for $40 a month. I am pretty happy with that. Even have unlimited wimax 4g
I will probably switch over to sprint in a year or two though when I can afford it better.

chadillac3 said:
Personally my biggest regret is getting my S2...not because I don't like the phone, but Sprint's data service is just godawfully slow. I bet I use less than 50M a month. The second I get home I go to WiFi and when I'm out and about I just don't bother as the 3G is a joke.
Unless Sprint gets LTE here in Iowa by mid 2013, I'll pay the early termination fee for our lines and go to Verizon. When I'm a meeting a work I'll have my coworker look stuff up on his Galaxy Nexus...with the 8-12 MB download speeds from Verizon.
Life could certainly be worse, but my data speeds have nowhere to go but up.
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i live in Iowa as well. all my friends have Verizon as well. they do have nice service but they can only use 2gb a month or they pay out the ass. i get around 1mb down most days and i use about 10-16gb of data per month. my bill has never gone up and no one at sprint cares.
Sent from my SPH-D710 using xda premium

I think this is a good move. You guys that are complaining about it need to see what we see in the stores. This 14 day early deal is confusing to customers and abused by third party stores. The cost savings are in reduced overrides that are done when customers come in confused. Id rather have a consistent, fair policy than one that can be used to work the system by some and not taken advantage of by others. The upgrade now promo is a perfect example of a policy change that makes sense. Customers in March could pay to reset their upgrade regardless of the plan they were on. Instead of yearly upgrades for customers on expensive plans, now anyone could get it with a little extra cash if they need it.
Sent from my SPH-D710 using xda premium

darksideauto said:
i live in Iowa as well. all my friends have Verizon as well. they do have nice service but they can only use 2gb a month or they pay out the ass. i get around 1mb down most days and i use about 10-16gb of data per month. my bill has never gone up and no one at sprint cares.
Sent from my SPH-D710 using xda premium
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Don't let my girlfriend see your posts. She has a Verizon Gnex but the 4g is nearly useless. We live an hour away from the Quad Cities and Verizon's 4g only covers the core of that area.
At least with Sprint, there's no teasing just out of range prospect of 4g!

HenryDCase said:
Don't let my girlfriend see your posts. She has a Verizon Gnex but the 4g is nearly useless. We live an hour away from the Quad Cities and Verizon's 4g only covers the core of that area.
At least with Sprint, there's no teasing just out of range prospect of 4g!
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She should be getting LTE by end of this year, though...with Sprint...I may be retired before it happens.

Ascertion said:
How on earth is two weeks early costly?
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cause if you do it everytime you can over 54 years you just got a free phone.

Returning phones with no ETF?

Hi, I posted this question in the general xda section, but no one has replied so I am hoping someone here can respond.
http://forum.xda-developers.com/showthread.php?t=1811329

use a 3G roaming prl and download a TON of (legal) torrents. It might take 2 to 4 months, but they will drop you from service.
Sent from my SPH-D710 using xda premium

Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium

I've been a Sprint customer for 10+ years and I've had almost zero complaints until these dang smart phones became the mainstream thing to have. Back when I had my Samsung Instinct the speeds were GOOD. For example, tethering was around 1.5mb all day long. By the time I got the EVO 4G though, things went down the toilet. Smart phones got super popular and Sprint simply couldn't handle it.
To top that off we got slapped in the face with a $10 dollar premium for 4G, oh excuse me "premium data" that doesn't even work for most of us. I have no 4G here and I' lucky to get 50kb's on 3G. I get 1.2mb on the Verizon PRL though.
I'd been using the 11115 PRL and toggling between Sprint and Verizon when I needed more speed but I've recently switched to the 00002 PRL in hopes of getting dropped. I shouldnt HAVE to toggle to Verizon to make my phone work.
I've complained to Sprint, they simply do not care. I bet they will start to care when I plug my phone in this weekend and pick some random Blue-ray sized files to torrent over 3G.
Can't wait to get over to AT&T or Verizon. I loved Sprint when it worked. I'd rather have a 5GB cap that works then unlimited that doesn't. Who cares about unlimited if you can't use it?
The plus side to having them boot me is I can keep my Epic Touch and resell it to help re-coop some of the money I feel I got scammed out of dealing with Sprint now that they don't seem to want to fix their network or compensate those of us who are/were loyal customers and are sick of this slow non-usable network.

Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.

amen sister.
I'm almost 1 year into my 2 year contract with sprint and I cannot wait until I can get out of it. I signed on because of unlimited data, which is great because I get 4g at work, but if I'm not at work or near one of the sp****ly placed 4g towers, I'm screwed.
*Edit* LOL it starred out "a" "r" "s" "e" in spar sely
---------- Post added at 12:53 PM ---------- Previous post was at 12:50 PM ----------
tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
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Click to collapse
do you have 4g wherever you go in your city?
My problem is that there are 6 4g towers placed around cincinnati and if you're not withing 1-2 miles of it, no 4g for you. Then, because we are a fairly dense market, the 3g speeds suck and the phone is almost useless.
Sprint does suck. Sprint has fallen so far behind the competition that i'm shocked that anybody ever renews a contract with them.

Yeah my service with sprint (virgin mobile) ain't great but hey I pay $25 a month for service. You just can't beat that!
Sent from my SPH-D710 using xda app-developers app

It I was paying $25 a month, I wouldn't ***** but I'm paying $108ish and I feel like I'm being kicked in the balls.
Being a 10+ year Sprint customer who has seen the service go down the drain, I have every right to complain because I know how it used to be before they decided to add all these new smart devices but not add new network to back them up.

squshy 7 said:
Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium
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Yeah, I have no plans of using the Verizon PRL and get kicked. I have been in touch with customer service and it is getting to the point where they might let me out without ETF. I did not know that they would request the phones to be returned so I am trying to decide 1) if that's reasonable, and 2) if it is, then if it would be cheaper to pay ETF instead.

Tell them to refund your $200.00 dollars and you will be glad to return it.
I would be annoyed if on top of paying for the crap service they also wanted the phone back.

tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
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Click to collapse
Agreed as well. If you sign a contract, man-up and fulfill your side of the agreement.

I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.

kdoggy said:
I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.
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What exactly did they promise? They specifically do not promise any speed, ive looked.

I agree with u op. Sprint speeds have gotten a lot worse for me as well. My phone is not usable unless I'm on wifi. Its ridiculous. BUT u did sign a contract and you had two weeks to try it out. Hope it works out for u.
Sent from my SPH-D710 using xda premium

The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.

kdoggy said:
The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.
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If it is so bad that you cannot even use it, you need to call Sprint, and keep calling them until they either fix it or they let you out of your contract because they are not living up to their obligation to the contract. Coming on XDA and crying about it will get you nowhere. This is a development website, not a ***** fest site about the provider. Take this **** elsewhere.

I'm going to stop this before it goes any further. Sorry your speeds aren't up to par (mine aren't either), but you will need to find another way than discussing here. Contracts are contracts, no way around it. Just call and call until you get the answer you want. This will turn out to be a war and we do not need that here as we have enough of that already.

(Q) force roaming on verizon; getting booted; coming back?

im trying to get out of contract cause sprint service sucks at my new address and also when i need it the most, around town, i just do not get any data even with full bars (signal). So im roaming on verizon, using about 2gb a day.
My question is, how long after i get booted from sprint can i start a new contract? Im comtemplating coming back to sprint cause im might move in the near future.
Sent from my 3 dapi using Tapatalk HD

kanyewest said:
im trying to get out of contract cause sprint service sucks at my new address and also when i need it the most, around town, i just do not get any data even with full bars (signal). So im roaming on verizon, using about 2gb a day.
My question is, how long after i get booted from sprint can i start a new contract? Im comtemplating coming back to sprint cause im might move in the near future.
Sent from my 3 dapi using Tapatalk HD
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Dude.
How do you force roam?
I've been trying to figure it out.
And they should have sent you a warning in the mail after about 500mb of roaming, hopefully they didn't find out the scheme lol.
Sent from my SPH-L900 using xda premium

long timre ago before i went to boost I asked a agent if I left sprint when could I come back to get a deal like a new customer she said 6 month.

If they boot you for excessive roaming its a 50/50 shot whether you get out without an etf. Just man up and pay it and cut your losses. Btw if you burn them they might not be so tempted to bring you back.
Sent from my GT-P5113 using Tapatalk 2

devynbf said:
Dude.
How do you force roam?
I've been trying to figure it out.
And they should have sent you a warning in the mail after about 500mb of roaming, hopefully they didn't find out the scheme lol.
Sent from my SPH-L900 using xda premium
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Click to collapse
U force roam by downloading the verizon prl to the root of ur internal memory, rename it to TEST.prl, the go to ur dialer and press ##3282# .. some menus come up... u click on prl write and then write prl.. phone reboots and ur done.. check ur prl number in about phone and check to see if its anything other than 5502 or what ever the new sprint prl is.
Sent from my SPH-L900 using Tapatalk 2

patrao_n said:
If they boot you for excessive roaming its a 50/50 shot whether you get out without an etf. Just man up and pay it and cut your losses. Btw if you burn them they might not be so tempted to bring you back.
Sent from my GT-P5113 using Tapatalk 2
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The whole reason for force roaming is not wanting to pay the etf. Its not fair to have to pay alot of money for a service ur not getting.. and I live in a city that has been one of the "test" cities for both wimax and LTE. So we got it first. But doesnt seem to do us any good if they say the antennas have been upgraded but the speeds do not reflect it.
Sent from my SPH-L900 using Tapatalk 2

kanyewest said:
The whole reason for force roaming is not wanting to pay the etf. Its not fair to have to pay alot of money for a service ur not getting.. and I live in a city that has been one of the "test" cities for both wimax and LTE. So we got it first. But doesnt seem to do us any good if they say the antennas have been upgraded but the speeds do not reflect it.
Sent from my SPH-L900 using Tapatalk 2
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It's not fair people like you are too cheap to honor your contract either. It's people who do sh!t like this thay cause prices for the rest of us to increase and perks to be taken away. Sprint has to make money or they can't stay in business. You signed the contract be an adult and honor it. Pay the ETF if you want out instead of finding a loophole to fraudulently break it. Hopefully sprint catches on to this soon and instead of dropping people etf free slap em with a collections debt after cutting em off and make em pay the etf AND roaming charges they racked up trying to get out.
I like to break stuff!

I agree it is un fair to not pay the ETF. If you singed a contract you have to honor it. Sprint has always been fair to me when I was having problems before they updated to LTE and while they were updating they offered me to get out my contact free because they could see I was having real bad voice and everything. I told them nope ill deal with it so they gave me a 275$ credit my bill was 75 for 3 lines for 4 months and now I get 15+ download all day anf 1-5 up it great and im glad I waited out
Sent from my SPH-L900 using xda app-developers app

-EViL-KoNCEPTz- said:
It's not fair people like you are too cheap to honor your contract either. It's people who do sh!t like this thay cause prices for the rest of us to increase and perks to be taken away. Sprint has to make money or they can't stay in business. You signed the contract be an adult and honor it. Pay the ETF if you want out instead of finding a loophole to fraudulently break it. Hopefully sprint catches on to this soon and instead of dropping people etf free slap em with a collections debt after cutting em off and make em pay the etf AND roaming charges they racked up trying to get out.
I like to break stuff!
Click to expand...
Click to collapse
Sent from my SPH-L900 using xda app-developers app
+1

kanyewest said:
im trying to get out of contract cause sprint service sucks at my new address and also when i need it the most, around town, i just do not get any data even with full bars (signal). So im roaming on verizon, using about 2gb a day.
My question is, how long after i get booted from sprint can i start a new contract? Im comtemplating coming back to sprint cause im might move in the near future.
Sent from my 3 dapi using Tapatalk HD
Click to expand...
Click to collapse
There is no point in being booted on purpose to just come back later. If that's the case then just wait it out. If you really want to get it I would call them and tell them service really sucks and if they can compensate you. I waited out and now little by little Sprint is getting better and better. I just hit lte in my town and hopefully it will be announced officially.
Sent from my Amazing Galaxy Note 2!

I agree with the above.
Actually, it's what the OP purposes that has made it illegal to jailbreak/root phones, again, and try to bring them to another carrier. The carriers complained the government about how much money they loose because of it.
As for the OP issue, check your contract, but you might have some unlimited roaming; I forget if it's data or voice. On the same note, the bars you see, usually have little do with data; that's for voice. Thus, you go by the data connection icons--3g, 4g, etc. With that said, if it's really you may want to check out the Sprint coverage map. There is also another map that shows worked done and scheduled to done. I know for me, I get 3G and 4G around where I live. It's not everywhere. 4G speeds are no where near what I see other posts; I get in the 5 to 7mpbs down, and about 1mbps up on 4G, and around 1.5mpbs down, and .75mpbs up on 3g.
I would call Sprint and let them know your issue. It's possible they'll give you one of those 4G adapters that you can use at home with your internet. I'm not sure it's just for voice, or does data as well. I realize this may work because of lack of home internet.
Lastly, do you have the same issue inside buildings versus outside. If inside, it's possible that radio signal just can't penetrate the walls. Concrete is a notorious for this on the radio frequency that Sprint uses.

budde2 said:
I agree it is un fair to not pay the ETF. If you singed a contract you have to honor it. Sprint has always been fair to me when I was having problems before they updated to LTE and while they were updating they offered me to get out my contact free because they could see I was having real bad voice and everything. I told them nope ill deal with it so they gave me a 275$ credit my bill was 75 for 3 lines for 4 months and now I get 15+ download all day anf 1-5 up it great and im glad I waited out
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
only in america do we get phones for 199.00 and under....and it is ETF's and contract fees that make up the lost dollars..Note 2 in Japan...yeah $800 american dollars..no discounts..upgrades none of that..you want it...you buy it..
so quit your crying and put your big boy pants on.

I've been on Verizon PRL for over 2gb and they haven't even told me anything lol...
Trying to get out of this and get at&t
Freaking 55mb down speed in my town with at&t
Sent from my SPH-L900 using xda premium

devynbf said:
I've been on Verizon PRL for over 2gb and they haven't even told me anything lol...
Trying to get out of this and get at&t
Freaking 55mb down speed in my town with at&t
Sent from my SPH-L900 using xda premium
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Click to collapse
It takes several months and lately they haven't been letting people out ETF free. They usually send a warning letter then if you don't stop they charge you for the roaming per mb or they drop you and charge you a non prorated ETF so you pay the full ETF. Occasionally if there's upgrades in your area they let you out free or they just let the roaming slide and do nothing at all. Its a 50/50 shot either you're out free or still on contract or you're out with a nice bill and a hit on your credit report when you don't pay it. The majority of posts I've seen lately are you get hit with a bill. Probably due to the Softbank merger and the money they are pouring into the network, they have to recoup their losses or they won't stay in business. Not to mention you signed a contract agreeing to pay your bill or ETF and it states right in the contract roaming data is capped at 300mb a month or the majority of data used, voice is 800min or majority of minutes used.
I like to break stuff!

-EViL-KoNCEPTz- said:
It takes several months and lately they haven't been letting people out ETF free. They usually send a warning letter then if you don't stop they charge you for the roaming per mb or they drop you and charge you a non prorated ETF so you pay the full ETF. Occasionally if there's upgrades in your area they let you out free or they just let the roaming slide and do nothing at all. Its a 50/50 shot either you're out free or still on contract or you're out with a nice bill and a hit on your credit report when you don't pay it. The majority of posts I've seen lately are you get hit with a bill. Probably due to the Softbank merger and the money they are pouring into the network, they have to recoup their losses or they won't stay in business. Not to mention you signed a contract agreeing to pay your bill or ETF and it states right in the contract roaming data is capped at 300mb a month or the majority of data used, voice is 800min or majority of minutes used.
I like to break stuff!
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Click to collapse
Where in the world are people getting the idea that you get out ETF free?
Not ONLY will they put a collections record against you if you don't pay the ETF (and they will charge you), they can per the contract charge you for the roaming.
I've been dealing with slow data speeds in my market for almost 3 years now. I'm talking 300kbps 3G if I'm LUCKY! MAX I've seen is 700 and that's at 4AM on a Tuesday.
It's STILL the best deal in town for a truly unlimited plan. Verizon, ATT blow donkey balls with the ****ty 5GB cap or whatever it is. Then you've got T-Mobile trying to pass off HSPA+ as 4G...
I'm sorry, I use more data than that. Not all the time, and not alot more, but I average 5-8 a month... No tethering as my Note2 is my computer now. I'm on wifi ALOT, but still enjoy mobile streaming, and that just eats up bandwidth.
Either deal with it, or sell your phone and use the profit to pay the ETF like a grown up. Burning up Verizon's bandwidth is going to do nothing but add to a statistic for reasons why carriers either A) won't allow roaming or B) be the cause for some BS legislation making rooting a freaking criminal offense.

poor_red_neck said:
Where in the world are people getting the idea that you get out ETF free?
Not ONLY will they put a collections record against you if you don't pay the ETF (and they will charge you), they can per the contract charge you for the roaming.
I've been dealing with slow data speeds in my market for almost 3 years now. I'm talking 300kbps 3G if I'm LUCKY! MAX I've seen is 700 and that's at 4AM on a Tuesday.
It's STILL the best deal in town for a truly unlimited plan. Verizon, ATT blow donkey balls with the ****ty 5GB cap or whatever it is. Then you've got T-Mobile trying to pass off HSPA+ as 4G...
I'm sorry, I use more data than that. Not all the time, and not alot more, but I average 5-8 a month... No tethering as my Note2 is my computer now. I'm on wifi ALOT, but still enjoy mobile streaming, and that just eats up bandwidth.
Either deal with it, or sell your phone and use the profit to pay the ETF like a grown up. Burning up Verizon's bandwidth is going to do nothing but add to a statistic for reasons why carriers either A) won't allow roaming or B) be the cause for some BS legislation making rooting a freaking criminal offense.
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Click to collapse
Because for the last few years instead of dealing with the whiny people who want to roam their way out of the contract sprint just terminated them with no penalties. Now however sprint's balls are finally starting to drop and they ARE charging at least the ETF and sometimes the ETF and roaming charges. Other times they just slap a charge on your bill for all the roaming and leave you contract bound. The roaming loophole has gotten a few out and then they post about it so every cheapskate that doesn't want to pay or wait but wants out has done it. Sprint's finally getting sick of it but they still aren't consistent enough to nail everyone. I think they should put the persons ssn# in a database and bar them from any telecommunications contracts and stiff em with prepaid only. Or have some kind of special plans for people who show a flag for weaseling out of the contract and block them from ever roaming so they're stuck not being able to rack up a bunch of charges for the carrier cuz they don't wanna hold up their end of the agreement. In my line of work you pull **** like this and we charge you with felony fraud and put your ass in jail for doing shady **** to breach your contract.
I like to break stuff!

-EViL-KoNCEPTz- said:
Because for the last few years instead of dealing with the whiny people who want to roam their way out of the contract sprint just terminated them with no penalties. Now however sprint's balls are finally starting to drop and they ARE charging at least the ETF and sometimes the ETF and roaming charges. Other times they just slap a charge on your bill for all the roaming and leave you contract bound. The roaming loophole has gotten a few out and then they post about it so every cheapskate that doesn't want to pay or wait but wants out has done it. Sprint's finally getting sick of it but they still aren't consistent enough to nail everyone. I think they should put the persons ssn# in a database and bar them from any telecommunications contracts and stiff em with prepaid only. Or have some kind of special plans for people who show a flag for weaseling out of the contract and block them from ever roaming so they're stuck not being able to rack up a bunch of charges for the carrier cuz they don't wanna hold up their end of the agreement. In my line of work you pull **** like this and we charge you with felony fraud and put your ass in jail for doing shady **** to breach your contract.
I like to break stuff!
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Click to collapse
Well the Sprint should upgrade because I don't even get a Sprint signal . In my own home, I have to be on a Verizon PRL to even text or make phone calls in my own house.
Sent from my SPH-L900 using xda premium

devynbf said:
Well the Sprint should upgrade because I don't even get a Sprint signal . In my own home, I have to be on a Verizon PRL to even text or make phone calls in my own house.
Sent from my SPH-L900 using xda premium
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Click to collapse
Maybe you should pay your etf and switch providers. You had 14days to cancel your contract free when you signed up that's more than enough time to figure out sprint doesn't work at your house. Or call and request an airrave.
I like to break stuff!

If your going to be coming back eventually anyway. Call and have your acct put on seasonal standby. Costs 8 $ a month but your acct will be in tact when ya come back. As for ETFs, good luck. The only exception to waiving it for now is. If your a Nextel user and they migrate you to cdma and you don't have any coverage. And by coverage I mean, no Sprint towers around. They use the coverage map to determine coverage not user experience. OR You recently moved to an area with no Sprint coverage, again no coverage per the coverage map.
The roaming situation does not work anymore due to contracts with other carriers for use of network. I can't tell you the last time I seen someone get booted due to roaming. Hell 90% of North Dakota is Off Network and we have several thousand subscribers up there.
Sent from my SPH-L900 using xda app-developers app

-EViL-KoNCEPTz- said:
Maybe you should pay your etf and switch providers. You had 14days to cancel your contract free when you signed up that's more than enough time to figure out sprint doesn't work at your house. Or call and request an airrave.
I like to break stuff!
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Click to collapse
Well I moved 2 months after getting onto Sprint. I got a good signal at my previous home but don't get a single bar at my new home.
I'm damn sure not paying 400 dollars to get out of the contract when I could stay on Verizon's PRL and wait until 4g hits.
If it ever does.
At this rate we won't get it until next year.
$90 bucks a month for data that barely works.
$90 bucks a month on a plan I thought was gonna cost $70, because that's what I signed up for.
Frankly, Sprint sucks.
Simple as that.
Seriously Sprint needs to step up their game...
Sent from my SPH-L900 using xda premium