Desire Z wont power on :( - G2 and Desire Z Q&A, Help & Troubleshooting

Hey guys,
Running ILWT CM7. Flashed about two weeks ago. My phone has been working fine except for the past few days where it's been constantly freezing, requiring a battery-out and turn on, and rebooting on it's own.
Last time it froze, I removed the battery and turned back on, and it got to the "htc" logo and froze. After ~25minutes, I took the battery out and tried again.
Phone seems completely dead, won't respond to power on, volume down and power on, no lights come on when charger cable is plugged in. When USB cable is plugged in and no buttons or anything on the phone is pressed, my laptop attempts to install drivers.
Tried leaving battery out for 30minutes and trying again, but no luck.
Any suggestions?
Cheers!

Stuck in RUU mode?
Kaph said:
Hey guys,
...
Last time it froze, I removed the battery and turned back on, and it got to the "htc" logo and froze. ...
Phone seems completely dead ... When USB cable is plugged in and no buttons or anything on the phone is pressed, my laptop attempts to install drivers.
... Any suggestions?
Cheers!
Click to expand...
Click to collapse
Looks like your phone is stuck in RUU mode.
In RUU mode you see the silver "HTC" logo as long as your phone is connected to your computer with an USB data cable. No charging lights will show in this mode.
You can use the following command to boot your phone to Android:
Code:
fastboot oem boot
When that does not work, because your partition table or system partition might be corrupted, then you would have to use the correct RUU (Rom Update Utility) for your phone to get it back to a working state.
When you have a bricked internal memory chip (emmc) than nothing will work properly to restore your phone to normal working conditions.
In the case you have an engineering HBOOT you could boot a ROM from SD card, but that is a far shot.
Best regards,
Catherall

catherall said:
Looks like your phone is stuck in RUU mode.
In RUU mode you see the silver "HTC" logo as long as your phone is connected to your computer with an USB data cable. No charging lights will show in this mode.
You can use the following command to boot your phone to Android:
Code:
fastboot oem boot
When that does not work, because your partition table or system partition might be corrupted, then you would have to use the correct RUU (Rom Update Utility) for your phone to get it back to a working state.
When you have a bricked internal memory chip (emmc) than nothing will work properly to restore your phone to normal working conditions.
In the case you have an engineering HBOOT you could boot a ROM from SD card, but that is a far shot.
Best regards,
Catherall
Click to expand...
Click to collapse
Thanks for the help
When plugged in with the USB cable -> computer, I still get no response from the phone itself. Screen doesn't turn on, still seems dead. My laptop still says "Installing device driver software" to no avail, and phone is still dead. No lights, screen is off, nada. As though it was powered-off.
ADB Devices lists nothing, and fastboot oem boot hangs on <waiting for device>.
Am I out of luck? I could send the phone off for repair, but as I'm rooted I think warranty is void.

Remarks
Kaph said:
Thanks for the help
My laptop still says "Installing device driver software" to no avail, and phone is still dead
ADB Devices lists nothing, and fastboot oem boot hangs on <waiting for device>.
Am I out of luck? I could send the phone off for repair, but as I'm rooted I think warranty is void.
Click to expand...
Click to collapse
Windows seems to need a driver installation for using fastboot. Did you try to automaticall install device driver software? Have you installed HTC sync on your Windows computer?
When your device does not respond at all, and even refuses to connect in fastboot, then nobody can tell that you have been rooted.
Best regards,
Catherall

Sounds like your EMMC is fried, as of now I don't think there's a solution other than sending it back. Many say HTC accept and fix it even though it is s-off
Sent from my HTC Vision using XDA

did you get this worked out? i had a similar problem, ended up booting into fastboot by holding the trackpad and the power button, then just selected reboot and my phone powered on like nothing had happened, i was running the same rom.

Hey, did you alreasy tourned your phone to the fastboot mode?
Or does your device still have a black screen during boot?

I rooted this phone and when I was done trying S-OFF, phone would not respond to anything. It would only blink the orange notification light when I pressed Power and Vol+, or it would stay steady green with both Vol keys and Power. But the phone screen would never turn on. So after trying for hours to figure it out. I finally took the battery off, plugged the phone held pressed the power button and then put the battery in place the phone finally turned on and it worked. I turned the phone off again and it was doing the same issue. So I did the same step but this time with power and vol- to get in the bootloader and changed the hboot version to Desire Z. After that phone works perfectly, turns on and off with out any issues.
I did have to try the trick a couple of times idk why but it would work once in a while not everytime i tried it. Hope this helps anyone who also ends up with a similar issue.

Related

[Q] Phone won't turn on! Vibrates and Green LED only

morning guys/gals,
last night i put my phone to charge, woke up this morning and turned on the screen and it said "no sim card detected, reboot device". Now when I rebooted the device all I get is 5 vibrates and the green led light stays on. Screen stays blank!!. I tried battery pull several times, tried vol-down + power but all I get is the vibration with the screen off and the led on.
When I hook my phone to the laptop I can't access it via fastboot/adb, it shows up as "Qualcomm CDMA Technologies MSM" with a yellow exclamation mark in the device manager. I tried forcing different drivers on it (e.g. adb composite, bootloader) but none let me access the device via cmd.
Now I got clockwork, running latest android revolution 2.0.8, device is radio-soff and eng-soff.
What am I to do now? Is there possibly a hardware fault? If I cant get to access to the device to restore it to stock, I'm going to struggle to get the device replaced, isnt it?
any help is very much appreciated!!!
What ROM were you running on it Prior to this happening?
was there any apps running in the background?
the Vol - + Power should get you into bootloader, if you cant get into bootloader I would be tempted to say fooked, and take it back to the shop as they wont be able to boot it either,, but thats the defeatist attitude...
lefty83 said:
morning guys/gals,
last night i put my phone to charge, woke up this morning and turned on the screen and it said "no sim card detected, reboot device". Now when I rebooted the device all I get is 5 vibrates and the green led light stays on. Screen stays blank!!. I tried battery pull several times, tried vol-down + power but all I get is the vibration with the screen off and the led on.
When I hook my phone to the laptop I can't access it via fastboot/adb, it shows up as "Qualcomm CDMA Technologies MSM" with a yellow exclamation mark in the device manager. I tried forcing different drivers on it (e.g. adb composite, bootloader) but none let me access the device via cmd.
Now I got clockwork, running latest android revolution 2.0.8, device is radio-soff and eng-soff.
What am I to do now? Is there possibly a hardware fault? If I cant get to access to the device to restore it to stock, I'm going to struggle to get the device replaced, isnt it?
any help is very much appreciated!!!
Click to expand...
Click to collapse
it sounds like a h/w fault, i had a simlar problem on my classic desire, turned out it was the 3rd party battery i bought that was at fault, yours sounds diffrent though hope you sort it out
darkenedhammer said:
What ROM were you running on it Prior to this happening?
was there any apps running in the background?
the Vol - + Power should get you into bootloader, if you cant get into bootloader I would be tempted to say fooked, and take it back to the shop as they wont be able to boot it either,, but thats the defeatist attitude...
Click to expand...
Click to collapse
ok very strange, I was playing i around with the phone, now if I pull the battery and connect it to the usb cable the light went red instead of green and it automatically booted in clockworkmod (thanks to the "bug"). vol down + power didnt get me there so once I was in clockwork I thought let me wipe battery stats (eventho I wiped them when rom was freshly installed). I thought the device is unplugged but the green light stays on (after full charge), maybe battery issue. Now after wiping battery stats I'm able to boot the device again.
Thats weird but hey atleast my device is back on track. Either faulty battery or some software bug, either way if anyone experiences a similar issues (phone wont boot, just vibrates 5 times and green led), just pull battery, connect phone to usb cable on your laptop or wallcharge and clockwork should boot up, wipe battery stats and u should be fine
You gotta love that ClockWorkMod recovery image
Hi
I had the same issue yesterday. After one hour of stress(I have DHD for 4 days), I finally find out solution which worked for me:
1.) pull out the battery from phone for at least 10 minutes.
2.) connect phone to the charger.
3.) pull battery to the phone and wait
4.) after orange light recovery should boot up.
5.) wipe battery stat.
6.) enjoy your phone again.
Hope this will help to somebody .
May I know why such incident occured?
thermoska said:
Hi
I had the same issue yesterday. After one hour of stress(I have DHD for 4 days), I finally find out solution which worked for me:
1.) pull out the battery from phone for at least 10 minutes.
2.) connect phone to the charger.
3.) pull battery to the phone and wait
4.) after orange light recovery should boot up.
5.) wipe battery stat.
6.) enjoy your phone again.
Hope this will help to somebody .
Click to expand...
Click to collapse
my phone doese not turn on, when i press the volume - with power button, green light blinks. would not go in to recovery mode. when only power button is pressed it vibrates three times and amber light flashes.
please help
ray00136 said:
my phone doese not turn on, when i press the volume - with power button, green light blinks. would not go in to recovery mode. when only power button is pressed it vibrates three times and amber light flashes.
please help
Click to expand...
Click to collapse
Having the same problem and wiping battery stats isn't working for me! See here for more info on my problem!
thermoska said:
Hi
I had the same issue yesterday. After one hour of stress(I have DHD for 4 days), I finally find out solution which worked for me:
1.) pull out the battery from phone for at least 10 minutes.
2.) connect phone to the charger.
3.) pull battery to the phone and wait
4.) after orange light recovery should boot up.
5.) wipe battery stat.
6.) enjoy your phone again.
Hope this will help to somebody .
Click to expand...
Click to collapse
Thanks for your reply! this worked for me, allmost.
I did however had to press the Power button ONCE to start the phone.
- Plugged in charger, pulled in battery, (orange light was turned), then after 25 sec I pressed the Power button - and Voila! My Phone started as normal.
I diden't need to do any "Wipe battery status", but after reading about it I did it anyway. It was'nt necessery though in my case.
THanks a lot you guys for your replys! I thought for sure my phone was dead.
try sptool to format your phone except the boot loader then try to flash the phone, if its not working then change the mother board !!!!!

HTC Flyer stuck on boot screen after 3.2 upgrade

Today there was an update 3.2 for my HTC FLYER so I downloaded it and started the install process. ( This was an official update as my rom is official )
So I started the install process and after some time it installed, and it started booting.
When it came to the HTC booting screen ( green HTC logo with white background) it stopped there and never booted to the Home Screen. I kept it like that for aprox. an hour but it didn't move from there.
Every time I rebooted it , kept stucking on the same point and never loaded on the home screen.
I tried factory restoring, through HBOOT but it kept transfering me to the HTC boot screen and kept staying there without going to the home screen.
My device was already S OFF .
I also tried connecting it to my PC with the USB cable but it didn't want to install the drivers. It failed every single time. I tried running HTC Sync but also it never recognizes the device.
Can anyone please help me? I can't even turn the device off, it keeps restarting to the boot screen and stays there for an unlimited amount of time.
With regards,
BUMP : Anyone???
I got the same problem. Anyone has a solution?
eric
got the same problem,can't even get the device to reset to factory,and the power light just keep blinking orange color,can't root to another OS either.
have tried the adb method and can't find the device.so can't do the RUU way.
anyone got any ideals?
I am in the same situation right now since last night... badly need to go back to the S-Off and phone feature running....
I've read about this problem in a german community. This workaround may work for you, but you do this at your own risk. I'm not responsible for any malfunctions or damages on your device! also note, that your sd-card will be completely wiped!
If you read the bold text above, you can try this:
plug in your flyer with your HTC AC charger
enter hboot
jump to "factory reset" with vol-down
HOLD vol-down AND power for ~30sec (after ~15sec the screen will be black with background-light, still hold down both buttons!)
after ~30sec the screen will be completely black
now you should see the green "arrow-ring", only now release vol-down and power
wait up to 10min and your flyer will boot properly
Got the same problem.
It's frozen: nothing works.
How do you connect it to the electrical grid?
Can you let it until the battery runs out?
Please help.
Thanks in advance,
DD47
DonalDuck47 said:
Got the same problem.
It's frozen: nothing works.
How do you connect it to the electrical grid?
Can you let it until the battery runs out?
Please help.
Thanks in advance,
DD47
Click to expand...
Click to collapse
Just plug in your HTC AC-power plug.
If you do that, your battery won't run out.
Edit: Removed, because question was answered above.
Thanks, woggly4
DD47
boot the htc flyer
If you plug in the AC-adapter it won't run out of power but you need to power it on to use it.
First download the recovery.img file for your flyer.
Then you need to setup the android SDK in your computer.
Boot it into the fastboot mode.
And then you run this commands from your command line
"cd C:\"the path where you have the fastboot file"
"fastboot flash recovery "the path where you have the recovery".img

[Q] HTC Desire Charge OK but does not boot at all

Hi All
First thanks for a very good and informative forum.
======================
This was my first post/question and was placed in wrong section. Now it replaced. - Sorry for that!
======================
Information:
HTC Desire
rooted
S-OFF
EXT4 recovery
rom: runnymix...
sd-card partioned(by EXT4 recovery)
AMOLED
Motherboard and ribboncable was changed one month ago on warranty.
Symtpoms:
- Charges normally: orange charging/green full charge. Flashing orange/green without battery
- Cant NOT boot at all
- cant get into bootloader vol down + pwr
- can not be detected buy PC
- Battery inserted and charging: When pressing power to turn on => charge light goes off - and nothing happens. Leaving it in this condition for a while: the phone(mainboard) gets warm.
The phone was functioning perfectly before my son installed bootmanager app. He uninstalled the bootmanager app again without making any changes to the phone. It took long time (like freezing), so he did pull the battery out!!
Any help? Tried a lot of searches, none of them was as my problem.
Thank you
Hi! Have you tried to leave the phone without the battery for 1-2 minutes and tried a reboot?
Take the battery out, unplug it, hold power for 30 secs to get any remaining juice out.
Leave the phone for 24 hours (with battery out etc.)
Stick the battery back in, try again.
bortak said:
Take the battery out, unplug it, hold power for 30 secs to get any remaining juice out.
Leave the phone for 24 hours (with battery out etc.)
Stick the battery back in, try again.
Click to expand...
Click to collapse
What would be the cause for such a behaviour? I'm a little curious (and relatively new to the android scene)!
OT: I've took a look to your troubleshooting guide, good job indeed!
Ryther said:
What would be the cause for such a behaviour? I'm a little curious (and relatively new to the android scene)!
OT: I've took a look to your troubleshooting guide, good job indeed!
Click to expand...
Click to collapse
Really no idea, and what I told you to do is not guarantee'd to work, it may help though.
And thanks, it sure has cut down repeat posts about repeat problems by about 90% here.
Thank you all for your replies.
I did leave the phone without battery for several days - same problem.
But I did not try to press the pwr for 30 secs without battery. I will try when I get home.
I tried following:
- take battery out and reset it. then hold vol dwn + pwr -> Nothing
- take battery out and reset it. then hold back + pwr -> Nothing
By the way, if I press pwr to turn phone on, it does not come up, but leaving it for a while it gets warmer.
It looks like the CPU is trapped in a loop and running at full speed!
Could a riff box repair it?
do a battery pull then hold back & power. That usually boots into fastboot mode, see if the phone is recognised with
Code:
fastboot devices
if it is run the 2.3 RUU.
Dear bortak
I have tried. It does not enter fastboot.
command "fastboot devices" returns blank.
command "adb devices" returns empty list
command "adb reboot-bootloader" givers "device not found error"
RUU gives usb error.
have you installed the proper drivers on your pc for it to connect with the phone?
If so, when you attempt boot into fastboot and connect your phone through USB do you get the "device connected to windows" sound, like when plugging in and external driver or usb?
Because if not even that sound gets played it most likely means that your phone isn't even able to get into fastboot or hboot...
windows does NOT play any "device connected to windows" sound at all.
I have all drivers installed correct on my windows 7. My other HTC devices (desire s, wildfire, wildfire s) connects correctly to the PC and I can get the serial numbers of them using "fastboot devices" command.
Now on work, I tried a windows XP - same problem no connection - no sound.
This desire does NOT get into hboot nor fastboot. I think taht the "bootsector" is correpted.
I even used a Goldcard (made thru wildfire) - not working either.
So fixing it thru USB the normal way is not working.
Is there any way to force the device to boot up from SD card??
I have several backups of the phone system on my 8GB SD card.
You have to find a way to re-flash the hboot. That causes the blank screen display. May be a bad hboot install or something :0 Unless you have S-off and can be detected in fastboot, you can reflash hboot, otherwise you will have to try the blind flash method using PB.IMG. Best I could think of.
Sent from my PB99400 using XDA
@Jonicraw, thank you for your suggestion.
Where to get the HBOOT PBxxxx.IMG for this desire?
And how to flash it blindly, since I have black screen and no connection to PC.
AbuTarboosh said:
Hi All
First thanks for a very good and informative forum.
======================
This was my first post/question and was placed in wrong section. Now it replaced. - Sorry for that!
======================
Information:
HTC Desire
rooted
S-OFF
EXT4 recovery
rom: runnymix...
sd-card partioned(by EXT4 recovery)
AMOLED
Motherboard and ribboncable was changed one month ago on warranty.
Symtpoms:
- Charges normally: orange charging/green full charge. Flashing orange/green without battery
- Cant NOT boot at all
- cant get into bootloader vol down + pwr
- can not be detected buy PC
- Battery inserted and charging: When pressing power to turn on => charge light goes off - and nothing happens. Leaving it in this condition for a while: the phone(mainboard) gets warm.
The phone was functioning perfectly before my son installed bootmanager app. He uninstalled the bootmanager app again without making any changes to the phone. It took long time (like freezing), so he did pull the battery out!!
Any help? Tried a lot of searches, none of them was as my problem.
Thank you
Click to expand...
Click to collapse
im also same problem wont to solution
asad_sah said:
im also same problem wont to solution
Click to expand...
Click to collapse
Had the same problem. Mine could not charge at all and could not enter fastboot/recovery. Send the phone to HTC. I got back the phone with a new battery.
asad_sah said:
im also same problem wont to solution
Click to expand...
Click to collapse
Same s**t for me ... I tried everything you try and no results !
Come on experts ... somebody must have knowledge to fix this common problem.
What about an "Unbrick Jig" like the one for samsulng galaxy:
MICRO USB JIG DOWNLOAD MODE DONGLE FOR SAMSUNG GALAXY S2/I9100/I9000
This device may force the cpu to boot from usb, getting it in "boot flashing" condition.
AbuTarboosh said:
Come on experts ... somebody must have knowledge to fix this common problem.
What about an "Unbrick Jig" like the one for samsulng galaxy:
MICRO USB JIG DOWNLOAD MODE DONGLE FOR SAMSUNG GALAXY S2/I9100/I9000
This device may force the cpu to boot from usb, getting it in "boot flashing" condition.
Click to expand...
Click to collapse
No such things exists for the Desire.
Tell me what state the phone is currently in now?
Yet no solution for this problem...
STATUS for my device is:
Problem solved by changing the motherboard.
I hoped we could find a good solution for this.
I have the same problem but my phone is already on it's 3rd motherboard. I suspect the battery might be the problem but cannot get any answer as to what the voltages should be. I have already submitted a post headed Battery Voltage but it hasn't attracted a reply.
Hi there,
I got the same problem.
Can I send the phone to HTC even if I have rooted it? I also opened it a few weeks ago to replace the broken touchscreen. Do I still have warranty?
Greetings
Mika

[Q] Boot and recovery problem

Hi there,
I am using the Jellytime ROM with my desire HD. When turning my phone on the Jellytime splash screen appears and after that there is only a blank black screen and remains like that. Then I tried to boot the phone into recovery mode by holding down the volume down and power button but that did not work (my volume keys were working fine before) and nothing happened.
Then I looked around for solutions and I found the ADB method. With necessary drivers installed etc. I still was not able to boot into recovery mode since I cannot enable debugging mode and ADB showed the device as offline.
I have no idea what to do from now, anyone know of a solution?
Thank you.
ssj4sunny said:
Hi there,
I am using the Jellytime ROM with my desire HD. When turning my phone on the Jellytime splash screen appears and after that there is only a blank black screen and remains like that. Then I tried to boot the phone into recovery mode by holding down the volume down and power button but that did not work (my volume keys were working fine before) and nothing happened.
Then I looked around for solutions and I found the ADB method. With necessary drivers installed etc. I still was not able to boot into recovery mode since I cannot enable debugging mode and ADB showed the device as offline.
I have no idea what to do from now, anyone know of a solution?
Thank you.
Click to expand...
Click to collapse
What did you do to get in that state?
This all happened after I charged my battery from it being drained. Ive tried 3 other batteries too thinking it would make a difference but it didnt
ssj4sunny said:
This all happened after I charged my battery from it being drained. Ive tried 3 other batteries too thinking it would make a difference but it didnt
Click to expand...
Click to collapse
Does your computer recognize the phone? If so what about in Fastboot USB mode?
thekool said:
Does your computer recognize the phone? If so what about in Fastboot USB mode?
Click to expand...
Click to collapse
Yeah the phone is recognized as a 'MyHTC' or something similar which I think is because of the HTC drivers I installed. I have the android phone drivers installed but the phone doesn't seem to be recognized as one.
I have tried to use fastboot via CMD but the device was offline. I cannot access the menu since I think my volume down key is not working.
Deconnect the battery, wait 1 minute, connect it again, then hold volume down (till bootscreen come) while pressing power for 1 second
Had the same problem, so i solved it
If you have the attached image on your recovery-screen (after pressing "recovery") you have no recovery-image installed
Thanks for the help everyone. I realised it was the battery case that wasnt functioning correctly. Just ripped off a piece of foil and put it between the connectors which fixed the volume button problem (i think) so i was able to boot into recovery .
Thanks.

HTC One M8 won't boot, orange LED blinks once when connected to power

HTC One M8 won't boot, orange LED blinks once when connected to power (doesn't matter wether USB or wall charger). PC plays the sound for new device but it doesnt show up in win explorer.
The device has the latest TWRP and an unlocked bootloader (LOS 14.1 was installed by me). USB debugging should be OFF.
I'm a total noob when it comes to ADB, so im not sure how to check if ADB recognizes the device
reta123 said:
I'm a total noob when it comes to ADB, so im not sure how to check if ADB recognizes the device
Click to expand...
Click to collapse
It won't. adb won't work, if the phone isn't powered on, and booted either to OS or TWRP. Fastboot won't work, unless the phone is booted to bootloader-fastboot mode. So neither adb or fastboot will work if the phone isn't powered on.
Try leaving the phone on charger for a few hours. Then hold power, or power+vol up for a minute or so, and see if it reboots. I've had my M8 just randomly power off once in a while, mostly non-responsive. Then holding the buttons as described, made it boot again. The first time it happened, I was scared my trusty old M8 finally was dead.
Hi there,
I had the same problem, you have to change the battery cause it's come to death and after that you have to reflash your rom. It's work for me and now my battery run two days (wifi, gps, facebook and music running no stop).

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