[Q] Google Play force closes - EVO 4G Q&A, Help & Troubleshooting

So I have MikG 3.1.1 with ducks combat theme, although I doubt that has any relevance, but up until today, my market worked fine. I could update apps, download apps, everything. But today when I went to try and download Instagram and then some games.... no matter what I do (Besides a full wipe and reflash.) I can't get it to work!!!
I've tried clearing cache, D-cache, data from market, uninstall market and placeing it into system/app folder with the modified permissions.... BUT NOTHING WORKS?
So what the hell can I do besides a full reflash? I really don't want to do a reflash because I ****ing hate putting apps back on my phone and recustomizing my settings

Might work if you use Titanium Backup to backup apps and settings, then do the wipe and restore from the backup made. Also probably wouldn't hurt to dig around for a market update

Falados said:
Might work if you use Titanium Backup to backup apps and settings, then do the wipe and restore from the backup made. Also probably wouldn't hurt to dig around for a market update
Click to expand...
Click to collapse
That's just it though, I don't mind TB, it's just a pain in the ass because some of the apps I have to actually DL from the market; if it's not working then I won't be able to restore all my apps. And I've tried other apk's laying around. I don't get it... This seems recent because there's a lot of threads I see from around the start of april but no possible fix, not for evo's yet anyway

Any help here guys it's driving me totally crazy. I've tried downloading an old market version before it got updated to "Google Play" and I can't even get it to open and update... WTF is going on here?
I literally have done nothing new to my phone in the past week. I was browsing apps the other day and downloaded pudding camera fine no problem. Wake up today to download another for my tumblr, but now everytime I try and wipe data/cache of Play Store, followed by trying to download something it FC's and will further FC, not even opening up afterwards.
I really don't want to reflash my ROM but it seems like I have no other option... Come on people, I know this issues has to be floating around with some kind of fix.

I don't know if this'll help, but have you tried booting into recovery and fixing permissions.
Sent from my EVO using XDA

Go over to the Samsung epic touch 4g forum, go to themes and apps, find the thread "inverted Google apps" by rujules23 and go to his site. Download the market v3.5.16 for the evo, should just be called market v3.5.16 and not have E4GT on the end the E4GT version is specific to the epic touch and flash the zip in recovery that market should work for you, it will say market and have a blue and white shopping bag icon, it's inverted black with blue trim and modified to say market instead of play store on the icon. It fixed my play store problems when it kept acting weird(purchased apps saying they weren't purchased, FC's, apps incompatible, etc)
Sent from my SPH-D710 using xda premium

mito8485 said:
I don't know if this'll help, but have you tried booting into recovery and fixing permissions.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Yes I have tried. I've even tried the modded apk.
I will however, albeit being inverted, try the other suggestion with the flashable zip and post back with results

There's been a known issue with some of the new versions Google Play Store not downloading and throwing up error codes and such.
So I just downloaded one of the early versions until they iron out the kinks.
Here's the one that seems to work ok found here: http://www.theandroidsoul.com/download-google-play-store-apk-3-4-6/
Its the 3.4.6 version. Scroll down.
Sent from my PC36100 using Tapatalk 2 Beta-5

Tried the inverted, no dice. In fact, worse than before. I can't even agree to the TOS and it instantly FC's on me. At least before I could wipe data and cache and browse, until I tried to download something.
Going to try the previous version as mentioned. However, won't it try to auto update when I open it?

Still nothing. Constantly getting the error. The only difference now is I cannot even browse the market now. I aknowledge that market is changing to play store, it crashes... I open it again and asks me to accept ToS. Then instantly FC's.
Any other fixes guys? I'm beginning to think I have to reflash my rom which I really don't want to.
Any MikG users here can confirm if I can just flash the Update version over my current setup to maintain my apps and settings or will that break my theme and everything else? CUrrent theme is Ducks Combat

Did you delete the market completely before installing the inverted one?
Sent from my lair.

Just re flash mikg it will wipe system for you but all your data will remain. I've had that happen with other things, you may have changed something that caused it and not known. Re flash, no wipe it will do the trick!
Sent from my PC36100 using xda premium

imheroldman said:
Just re flash mikg it will wipe system for you but all your data will remain. I've had that happen with other things, you may have changed something that caused it and not known. Re flash, no wipe it will do the trick!
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Reflash with the update version? Cuz the other version is a full wipe inside the zip. More laboration please?
And yes I did delete the Vending.apk, market.apk, reboot, install, reboot, and try. Still errors

*sigh*
Checked on some of my old posts and may have found a fix to my FFC camera issue which is unrelated to this thread. What IS related however, is when I was flashing it, I accidentally wiped my sdext and now I can't unlock my phone for some reason. Just my wallpaper and my status bar...
So against my wishes it would seem I have to reflash the entire mikg rom. (
However, in my previous post about simply reflashing the rom OVER my current setup, anybody care to explain still?

No worries guys, had to eventually reflash anyway and working even better than before. Making nandroid to prevent any future errors. Proceed with closing thread
Sent from my PC36100 using xda premium

Related

[Q] Apps on market say my device is not compatible

Hey wuts up all first on new here so I wanted to say hi and thanks for making such an awesome site possible! Anyways I'm having problems getting apps on the market like Google maps. It tells me my device is not compatible. I haven't done anything new from my knowledge. I'm running the cm7.2 nightly from xjackofall. It only happened with some apps. Can anyone help.
Try flashing the gapps.apk that can be found Here!
That should sort it out for you. Make sure you uninstall all the current google apps you have downloaded, such as google voice, maps, g+, gtalk and so on.
Good luck!
EDIT: Ok this link should work
thanks ill try that once i unbrick my my phone. i flashed a pc36img that i though would downgrade my hboot so i could get s off instead it locked bootloader and bricked it. ive unlocked boot loader again but it still wont let me into the recovery. any suggestions?
never mind i fixed it thanks for the help with the apps ima try that now.
I flashed the latest gapps but it didn't change anything. Any other ideas?
Could be an issue with build.prop maybe?
Well did you wipe everything before you flashed? I think the way you are wiping is not correct. Before you flash gapps u must full wipe, wipe dalvick cache and wipe cache. Then flash gapps. Also helps to be flashing on a fresh rom that doesn't have gapps included.
Sent from my PC36100 using xda premium
So I wiped everything and started with a new rom. Everything worked great for a day for two then I went to download something from the market that same damn error popped up again. From what I understand the market can tell what type of device you are using is it possible that the data it is trying to access is corrupt in some way? If so what could be causing it to become corrupted. Granted I could be wrong about how market works I'm still learning.
Try going into apps and clearing data and cache.
Its working fine now and I did nothing. Idk my phones been acting crazy lately. It turns thing off and on by itself wifi 4g and mobile connectivity work intermittently. Lately when I turn my phone on the mobile network is off. right now the onlything working network wise is 3g so I have no idea what's going on.
I'm having the same problem.............Can't download Maps from the market.
I just flashed the new CM7.2
Can u give a specific list of GAPPS that needed to be uninstalled? Some of mine don't have the option to uninstall
kosanders said:
I'm having the same problem.............Can't download Maps from the market.
I just flashed the new CM7.2
Can u give a specific list of GAPPS that needed to be uninstalled? Some of mine don't have the option to uninstall
Click to expand...
Click to collapse
First try wiping cache, dalvic cache and clear the market data restart and see if that fixes it. If that didn't work then you will probably have to do what ihugyou said and do a full wipe and reinstall gapps.
Have u changed your screen resolution? If so you can get this error.

"Error Processing Purchase" message

I keep getting that damn error whenever I try to download an app from the play store, even when it's free. I fixed it once before by clearing the cache, data, and uninstalling updates of the market but I don't wanna have to do this Everytime I download an app. Anyone have a fix?
Sent from my SGH-T989 using XDA
Goofy317 said:
I keep getting that damn error whenever I try to download an app from the play store, even when it's free. I fixed it once before by clearing the cache, data, and uninstalling updates of the market but I don't wanna have to do this Everytime I download an app. Anyone have a fix?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Mayb ur Build.prop?
Goofy317 said:
I keep getting that damn error whenever I try to download an app from the play store, even when it's free. I fixed it once before by clearing the cache, data, and uninstalling updates of the market but I don't wanna have to do this Everytime I download an app. Anyone have a fix?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Log into your google account and check your wallet. There may be an issue with your payment method. If everything is fine, try deleting the app and then reinstalling the market. You can google "android market apk" to find it, or Google "google play apk". Download and install.
If that still doesn't solve, it could also just be the Google servers having an issue.
Sent from the future on my Samsung Galaxy XXV
If I helped you, hit thanks! : )
This happened to me when my credit card on file expired.
Sent from my SGH-T989 using XDA
Yeah check whatever card you have on file with google, same thing happened to me when I replaced my card.
Android Revolution said:
Log into your google account and check your wallet. There may be an issue with your payment method. If everything is fine, try deleting the app and then reinstalling the market. You can google "android market apk" to find it, or Google "google play apk". Download and install.
If that still doesn't solve, it could also just be the Google servers having an issue.
Sent from the future on my Samsung Galaxy XXV
If I helped you, hit thanks! : )
Click to expand...
Click to collapse
Thanks for the help but it didn't fix the problem :/ also I forgot to mention I'm using juggernaut 5.0 and I never had this issue until I installed this rom...
Sent from my SGH-T989 using XDA
Yeah.. I had the same problem when I got my new credit card.. Just review the information you have on Google wallet.
Sent from my SGH-T989 using XDA
might be a ROM issue
I have the same "error processing issue" problem. I often have to clear my market cache/data, which works sometimes. So I called google market play to see if there were any issues in my account, and the rep said there was none. His theory was that there might be some issues with the custom ROM (ARHD) I installed, since I only started having problems after I installed it. Anyway, I think the only solution for now is the clear cache data approach, or better yet, hope that our ROM builders are able to address the issue.
As an aside, my ARHD is working perfectly, except for this market issue (cum hoc, ergo propter hoc?)
I also have a custom rom installed and had this same issue, I resolved it by uninstalling updates for the google play store app, and then it worked...at least for now.
I recently started messing with various roms and themes when this issue popped up for me. I searched the web and tried the various methods (removing gmail account, not updating, etc) with little luck. After hours of frustration, I finally found out what was causing the issue.
I was using Titanium Backup to back up all my files and restore them as I was flashing between the various roms, that was the trouble maker.
When you back up your files before a flash, make sure you do not back up the google/play store. So, if you are having problems, try to go trough these steps and it should fix it.
Back up all your files (minus play store) in Titanium Backup.
Reboot phone into clockwork.
Reset Factory Data x3
Wipe Cache x3
Install your rom from zip
Once your phone is booted up again, do not enable Wifi (for now)
Do not add a Google Account
Go to the market and download Titanium (will prompt to add Google account, do so)
Exit the Market
Go back to the market (it should now have auto updated to play store)
Try to download another app, any app, it should work
You can now use Titanium to restore all your apps and data, but make sure that you do not restore anything with the market/play store in it.
I did this yesterday, restored all my games, contacts, text messages, etc and it has worked fine for me ever since.
I am running slickMOD Supreme with the Darkside Kernel.
Hope this helped at least a few of you as I know how big of a headache this was for me.
All is good now. However, it does still happen with a couple apps, free or paid. I can't remember which ones but it gives the processing purchase error. Very rare albeit still present.
Sent from my SGH-T989 using xda app-developers app
Aloha;
Sounds like an ID mismatch here. Happens whenever you do a factory reset or change ROMs. I'm guessing that the ID is a hash of the phone and the ROM, maybe. Anyway, the device ID is what ties the phone to your Google account and apps use this to determine whether you paid for the installed app or run as a freeware version.
Titanium now offers the choice of reverting the id back to the old one or ignore the change. I prefer NOT to change the ID back as I've ran into more id mismatch problems down the road than just keeping the new ID. I too use Titanium to backup my apps and data, and use it to quickly restore my apps and data to a new installation on my phone (whether it be a factory reset or a new ROM, or even a reinstallation of the current ROM). Whenever I have a misbehaving app that reverts back to the freeware version or complains about licensing problems, I then uninstall the app and then reinstall the app directly from the Play Market. That has always fixed the problem for ME. Your Mileage May Vary, which mean while it works for me, it MAY not work for you. Keep that in mind before you start biatchin that it doesn't work.
Oh, yeah, also try rebooting after the reinstallation. If nothing else, Dalvik and Cache!
Mahalo,
-Lance
Ive only had this error when restoring /system from a nandroid. But flashing a modded market fixes it. you could try that. btw have you changed your DPI at all?
elesbb said:
Ive only had this error when restoring /system from a nandroid. But flashing a modded market fixes it. you could try that. btw have you changed your DPI at all?
Click to expand...
Click to collapse
I've run into this a few times after doing a restore from a backup or swapping ROMs. Best way I can fix it is go to Google Services Framework, stop it, clear the data. Next go to Google Play, stop it. Uninstall any updates, then clear the data. Reboot phone. Go to Google Play again, accept terms, and now it should work. Just some advice.
smokinjoe2122 said:
I've run into this a few times after doing a restore from a backup or swapping ROMs. Best way I can fix it is go to Google Services Framework, stop it, clear the data. Next go to Google Play, stop it. Uninstall any updates, then clear the data. Reboot phone. Go to Google Play again, accept terms, and now it should work. Just some advice.
Click to expand...
Click to collapse
@smokinjoe2122
where is google services framework located?
tomasitoc said:
@smokinjoe2122
where is google services framework located?
Click to expand...
Click to collapse
It's typically under all software. You have Downloads, SD card, All and its in there somewhere. In AOSP or AOKP you have to go under downloaded and it's in there

[Q] How to fix android market? (error processing purchase)

Some days ago I flashed a ICS Rom, all went good but the only thing that i noticed was that my phone name had changed to lt18i in the market. Today I decided to go back to my previous GB Rom so I restored it from my nandroid backup. Now my phone is still identified as a lt18i and cannot download anything from the market. I tried to wipe the app data of the play store app but didn't do anything. Also the remote download from the pc doesn't work at all.
What other things I could try? I really want to avoid a factory reset if possible.
EDIT: Found a solution, i moved/deleted the /data/system/accounts.db, wiped the app data from the Play Store and restarted the phone, added my google account again and the market updated my device name and the downloads are working again.
Sent from my LT15i using XDA
codestation said:
Some days ago I flashed a ICS Rom, all went good but the only thing that i noticed was that my phone name had changed to lt18i in the market. Today I decided to go back to my previous GB Rom so I restored it from my nandroid backup. Now my phone is still identified as a lt18i and cannot download anything from the market. I tried to wipe the app data of the play store app but didn't do anything. Also the remote download from the pc doesn't work at all.
What other things I could try? I really want to avoid a factory reset if possible.
EDIT: Found a solution, i moved the /data/system/accounts.db, wiped the app data from the Play Store and restarted the phone, added my google account again and the marked updated my device name and the downloads are working again.
Sent from my LT15i using XDA
Click to expand...
Click to collapse
Thanks so much man this helped me on my inspire everything is working again. SHOULD BE stickied
codestation said:
EDIT: Found a solution, i moved the /data/system/accounts.db, wiped the app data from the Play Store and restarted the phone, added my google account again and the marked updated my device name and the downloads are working again.
Sent from my LT15i using XDA
Click to expand...
Click to collapse
I just tried this solution for my HTC Incredible 2 and it worked flawlessly. I'm currently running ICS 4.0.4 from Aeroevan's CM9 build. I tried clearing the data from the market and download manager as well as trying the "killall drmserver" fix, which has worked before. This here did the trick. I wonder if removing and readding the accounts from "Accounts & Sync" would've worked as well? I'll try that next time if it happens again.
Thank you.
Thanks! This fixed my ICS ROM'd Play Store problem
klatu375 said:
I just tried this solution for my HTC Incredible 2 and it worked flawlessly. I'm currently running ICS 4.0.4 from Aeroevan's CM9 build. I tried clearing the data from the market and download manager as well as trying the "killall drmserver" fix, which has worked before. This here did the trick. I wonder if removing and readding the accounts from "Accounts & Sync" would've worked as well? I'll try that next time if it happens again.
Thank you.
Click to expand...
Click to collapse
Just got the purchasing error from market and tried removing my account from Accounts & Sync. Phone gave me this warning:
This account is required by some applications. You can only remove it by resetting the phone to factory defaults (which deletes all your personal data.). You do that in the Settings application, under Privacy.
This worked for me too after changing around my apns. My market started giving off that error. Then I did your fix and now market/playstore is perfect again! Thanks! By the way you have to do the whole fix! You cant just delete your account in accounts and sync settings cause that doesn't work I tried.
Awesome!! I was starting to get pi$$ed... This was saver!
codestation said:
Some days ago I flashed a ICS Rom, all went good but the only thing that i noticed was that my phone name had changed to lt18i in the market. Today I decided to go back to my previous GB Rom so I restored it from my nandroid backup. Now my phone is still identified as a lt18i and cannot download anything from the market. I tried to wipe the app data of the play store app but didn't do anything. Also the remote download from the pc doesn't work at all.
What other things I could try? I really want to avoid a factory reset if possible.
EDIT: Found a solution, i moved the /data/system/accounts.db, wiped the app data from the Play Store and restarted the phone, added my google account again and the marked updated my device name and the downloads are working again.
Sent from my LT15i using XDA
Click to expand...
Click to collapse
Now, on my phone I tried to find /data/system/accounts.db in astro & other file explorer but couldn't find it. Not in root or SD. I see a data folder in root, but there is no folder in it.
I also don't see the option to remove acct data in play store options. I'm getting relatively better this stuff but I can't find the options detailed.
A bit of elaboration please?
tonyperez0 said:
Now, on my phone I tried to find /data/system/accounts.db in astro & other file explorer but couldn't find it. Not in root or SD. I see a data folder in root, but there is no folder in it.
I also don't see the option to remove acct data in play store options. I'm getting relatively better this stuff but I can't find the options detailed.
A bit of elaboration please?
Click to expand...
Click to collapse
Did you root your device?
I tried to use astro and root explore, if no superuser(root), you can't see things in /data
Left side :Screen shot (unroot)
Right side: Screen shot (rooted)
codestation said:
Some days ago I flashed a ICS Rom, all went good but the only thing that i noticed was that my phone name had changed to lt18i in the market. Today I decided to go back to my previous GB Rom so I restored it from my nandroid backup. Now my phone is still identified as a lt18i and cannot download anything from the market. I tried to wipe the app data of the play store app but didn't do anything. Also the remote download from the pc doesn't work at all.
What other things I could try? I really want to avoid a factory reset if possible.
EDIT: Found a solution, i moved the /data/system/accounts.db, wiped the app data from the Play Store and restarted the phone, added my google account again and the marked updated my device name and the downloads are working again.
Sent from my LT15i using XDA
Click to expand...
Click to collapse
I just ran into this problem, hoping it will work on my tablet. When you say you moved the /data/system/accounts.db, what do you mean. Where did you move it to? Or do you mean you removed/deleted that file. Thanks in advance.
EDIT: I figured it out. Deleting the file did the trick. Thanks again
I actually resolved this issue simply by wiping cache and dalvik from recovery, and rebooting.
Btw yes I'm rooted but nothing there. I'll check again later though. Thanks.
Thanks. I have been searching for a fix. This worked for me!
Unfortunately this process didn't work for me. The various market fixing apps on the market don't work either (it's hard enough just trying to find their .apks since I can't download them over the market) and my CleanRom lost its keyboard and launch buttons thanks to trying this method. Looks like I'll have to wipe the device tonight. *sigh*
Edit: Dalvik and cache wiping fixed it for me.
This problem arose for me last night.
Fixed it by reinstalling 3.1.5 Market update.
Cache wipes did not help in any capacity.
Downloaded Market update file from www.arctablet.com/assets/apps/Android_Market_v3.1.5.apk
Probably a million places to find it but hope the link helps someone out.
I fixed this issue by making sure I was logged into Talk. The app wouldn't open so I uninstalled the update and then it ran fine, and the problem went away.
OP
your fix worked like a charm for me. CM9 on Motorola Photon. thanks!
CyaN1de said:
This problem arose for me last night.
Fixed it by reinstalling 3.1.5 Market update.
Cache wipes did not help in any capacity.
Downloaded Market update file from www.arctablet.com/assets/apps/Android_Market_v3.1.5.apk
Probably a million places to find it but hope the link helps someone out.
Click to expand...
Click to collapse
Helped me out! Thanks man
codestation said:
Some days ago I flashed a ICS Rom, all went good but the only thing that i noticed was that my phone name had changed to lt18i in the market. Today I decided to go back to my previous GB Rom so I restored it from my nandroid backup. Now my phone is still identified as a lt18i and cannot download anything from the market. I tried to wipe the app data of the play store app but didn't do anything. Also the remote download from the pc doesn't work at all.
What other things I could try? I really want to avoid a factory reset if possible.
EDIT: Found a solution, i moved/deleted the /data/system/accounts.db, wiped the app data from the Play Store and restarted the phone, added my google account again and the market updated my device name and the downloads are working again.
Sent from my LT15i using XDA
Click to expand...
Click to collapse
You are my god! Worked

Sprint Galaxy Nexus Random Reboots?

Ok so right when i got my sprint galaxy nexus (last friday) i rooted and unlocked the bootloader and got right into flashing after running Black Ice rom i was loving it til all a sudden i was getting FC and random reboots, i thought it might of been the rom not liking my phone. So i reflashed and let all my android apps download via market and only restore data of certain ones and restore other apps in titanium. Still issues with random reboots
I then decided to try Gummy and it was working great no force closes or anything then just out of no where my device rebooted for no reason?
I restored apps the same way via play store.
Do you think i should exchange it for another one? Or do u think its an app or what?
Suggestions would be greatly appreciative.
davidrules7778 said:
Ok so right when i got my sprint galaxy nexus (last friday) i rooted and unlocked the bootloader and got right into flashing after running Black Ice rom i was loving it til all a sudden i was getting FC and random reboots, i thought it might of been the rom not liking my phone. So i reflashed and let all my android apps download via market and only restore data of certain ones and restore other apps in titanium. Still issues with random reboots
I then decided to try Gummy and it was working great no force closes or anything then just out of no where my device rebooted for no reason?
I restored apps the same way via play store.
Do you think i should exchange it for another one? Or do u think its an app or what?
Suggestions would be greatly appreciative.
Click to expand...
Click to collapse
Why are you not asking this question in the rom thread? Because obviously it has to do with something in the rom not interacting with something else nicely. Most likely an app or data in an app which doesn't want to play nice.
Sent from a phone...
edfunkycold said:
Why are you not asking this question in the rom thread? Because obviously it has to do with something in the rom not interacting with something else nicely. Most likely an app or data in an app which doesn't want to play nice.
Sent from a phone...
Click to expand...
Click to collapse
because it has happened on 2 roms
Black Ice (Based on Aokp)
Gummy (Aosp)
And it is just random, it is just sitting there and it reboots for no reason.
davidrules7778 said:
because it has happened on 2 roms
Black Ice (Based on Aokp)
Gummy (Aosp)
And it is just random, it is just sitting there and it reboots for no reason.
Click to expand...
Click to collapse
Pretty sure it's an app. If you have time and patience reload the rom on clean install. Download all the apps fresh from play store do not restore any. On the apps that you feel you must restore data do one at a time, use the phone for a while and see if it does it. Then restore data for the second app you feel that you must restore data on and again run the device for a while all is good move to a third. Eventually you will run into the issue again and just go back one step delete the app that you last installed data for and see if it goes away. Unless you have a logcat of the reboot and you can pinpoint what caused it
Sent from a phone...
edfunkycold said:
Pretty sure it's an app. If you have time and patience reload the rom on clean install. Download all the apps fresh from play store do not restore any. On the apps that you feel you must restore data do one at a time, use the phone for a while and see if it does it. Then restore data for the second app you feel that you must restore data on and again run the device for a while all is good move to a third. Eventually you will run into the issue again and just go back one step delete the app that you last installed data for and see if it goes away. Unless you have a logcat of the reboot and you can pinpoint what caused it
Sent from a phone...
Click to expand...
Click to collapse
OK I hope will try that I still have a lot of time b4 my 14 days is up
Sent from a Gummy Bear Inside My Sprint Galaxy Nexus

[Q] Help troubleshooting Google Play freeze after app install

I'd been using FF18 for quite a while without incident, but after upgrading to FI27 (not OTA, via the one-click method), Google Play is hanging the system immediately after successfully downloading and installing any given app. It puts me on the usual page allowing me to open the app, I press open, and wham, the system freezes until it reboots automatically about a minute later. The app that I installed then runs fine.
(In testing this several times, I should mention that one time I actually was able to open an app I just installed, but it hung about 10 seconds in, and the system rebooted as usual. It ran fine after that.)
I've searched around a bit for this and see that I'm hardly the first to encounter this issue. Sometimes it occurs when no recent update has been performed at all. Unfortunately, I haven't really found a solution yet. The best I've seen is to delete the data for Google Play and Download manager, and rebooting, which I've done to no effect. I've also tried uninstalling Google Play, but I think in this case that just leaves me with the same version that I had, the one that came with FI27 (in any case, that didn't help either).
How does one go about troubleshooting this type of problem? I suppose wiping out the phone and starting over would fix it, but I was hoping for more of a surgical rather than nuclear approach. After all, on a PC, you don't reformat when you have a problem with a program.
Have you tried wiping the data for google services framework?
sent from MY BAD A$$ ET4G
patrao_n said:
Have you tried wiping the data for google services framework?
Click to expand...
Click to collapse
I hadn't, but I did just now (there was just over 4MB there), along with a reboot following, and unfortunately it didn't help. Maybe Google Play services too, or something else?
Try deleting data for anything that says google play.
sent from MY BAD A$$ ET4G
You stated you upgraded so I'm assuming you didn't do a fresh install. Even if you did do a fresh install, restoring data & apps from an older version could cause problems. You should try a fresh load and work your way back from there.
Edit: Saw you did the one-click. Still think you should try a full wipe and try it again with a fresh load to see how it goes.
patrao_n said:
Try deleting data for anything that says google play.
Click to expand...
Click to collapse
I've now done that (though one or two had no data), along with the framework one you mentioned earlier, followed by a reboot, but it still happens. Arghh!
tdunham said:
You stated you upgraded so I'm assuming you didn't do a fresh install. Even if you did do a fresh install, restoring data & apps from an older version could cause problems. You should try a fresh load and work your way back from there.
Edit: Saw you did the one-click. Still think you should try a full wipe and try it again with a fresh load to see how it goes.
Click to expand...
Click to collapse
Yes, I chose the nodata FI27, since it said that it was good for same-version or upgrades (in this case, ICS to ICS), but I will choose the nuke-from-space one if there's no way out of this, though wouldn't just resetting to factory defaults at this point do the same thing?
It's a little bit disturbing that an issue with one app, albeit an important (though not essential) one, can require wiping the phone. If this were to come up again for some reason, maybe just one day out of the blue and not related to putting on a new ROM, it would be nice to know a way out.
Perhaps I can grab a log from somewhere with ADB?
rseiler said:
I've now done that (though one or two had no data), along with the framework one you mentioned earlier, followed by a reboot, but it still happens. Arghh!
Yes, I chose the nodata FI27, since it said that it was good for same-version or upgrades (in this case, ICS to ICS), but I will choose the nuke-from-space one if there's no way out of this, though wouldn't just resetting to factory defaults at this point do the same thing?
It's a little bit disturbing that an issue with one app, albeit an important (though not essential) one, can require wiping the phone. If this were to come up again for some reason, maybe just one day out of the blue and not related to putting on a new ROM, it would be nice to know a way out.
Perhaps I can grab a log from somewhere with ADB?
Click to expand...
Click to collapse
If you have a custom kernel with recovery make a backup. Or get one and do it and then do a full wipe and fresh load. That is the only way you'll know for sure.
Yes, I will, but I thought I'd live with it a while to see what I could learn.
I've found that opening the newly-installed app is not the issue: simply installing a new app is. If I wait on the "Open" screen right after an install, and do nothing, within a minute the system will freeze and reboot.
Interestingly, updating apps does not trigger the problem, as numerous apps have updated this week, even one that Google Play wanted me to approve manually. Go figure.
Anyway, I have a logcat of an example in case anyone is interested. In this case, I initiated an install at 15:26, which is when the log begins. It ends shortly after the reboot.
http://tny.cz/0b86937c

Categories

Resources