Visual Voicemail - Does AT&T Use YouMail? - Nokia Lumia 900

I was sent a text message from YouMail today and it had a voicemail for a call that went to my phone. I've never used any YouMail service to my knowledge, so that got me thinking...
Does YouMail power AT&T Visual Voicemail service for the Windows Phones?

I only got a couple texts from 111 area code when I was set up. Nothing from Youmail.
I do not have any other att services, so I don't know if that may be tied to something else.
I would be leery personally.

(disclaimer: I work for YouMail)
It'd be great exposure for us if we did power AT&T voicemail, but alas, we don't.
For the txt, was it for the voicemail you just left someone, or the voicemail someone just left you? There's a feature our users can enable (Voicemail Receipts) that'll send a txt to their callers notifying them their voicemail was received.
Our business users like this to get back to their clients faster, and our regular users like it to let their friends know things like "yes, I got your voicemail, so don't call me another 5 times like you usually do"

My brother has a Verizon Phone with VVM, maybe he is using YouMail and did that reply thing. I can post more details once I'm home.
Thanks for the help guys, just wasn't sure if it was something I should worry about.

Related

YouMail number wont save

Hi everyone, I just got a Dash cannot save the YouMail number in 'settings, phone, call options.' I change the voicemail number and everytime it just pops up with an error saying "The settings could not be saved." I tried it when I first got the Dash when it still had WM5 on it, and now I have Kavana's 6.1 and it still wont work. I have T-Mobile if that helps. Is there any other way to go about changing the voicemail number? Any help would be rock. Thanks!
do yourself a favor and drop youmail. I was a youmail lover until the past few weeks where I wouldnt get 50% of my voicemails....people were telling me it wouldnt give them an option to leave a voicemail, or when I called my wife who has youmail too, it would pass me to MY voicemail instead of hers. It has begun to be nothing but problems. I have actually switched back to my providers voicemail.
YouMail
Actually, the specifc issue appears to be the following.
T-mobile has a problem in some limited regions of the country, where they lose something called the OCN for T-Mobile to T-Mobile calls. The issue is that third-party voicemail services, like YouMail, rely on the OCN to know what number was called before the call was forwarded - if the wireless carrier screws it up, these services have to ask the caller which mailbox they were calling, which is clearly undesirable.
YouMail and other third-party voicemail services generally work well with T-mobile, except for these funky regions of the country where this funky behavior happens.
The way to fix it seems to be to call T-mobile, express the specific problem to them (when you forward the call, the service to which you forward doesn't get the right number as the OCN), and work with their customer service to try to address it - and we at YouMail are happy to work with you to try to get things fixed for your phone.

Block My Caller Id

This is my first Andoird, I'm coming from a Blackberry Curve. On the Blackberry I had an option to block my caller id when I make calls. Is there an app or setting for the Evo that can do this for me?
The reason I'm asking is I'm on call for work one week a month, and when I'm on call I take about 300 after hours calls a week and I don't want customers getting my cell phone number. And I really don't want to dial *67 before each call.
I did some searching and wasn't able to find anything. I checked the market and found a prefix dialer, but going off the description and the reviews it didn't look like anything I wanted.
I am rooted and running Baked Snack 9.7.
Any information would be greatly appreciated.
Maybe get a google voice number? It will allow calls to show your google voice number or a random number, you can enable and disable it as needed. I don't have one personally but i do know a few people that do. Might be a pain in the butt for you though.
Google voice is your best option. No pain either. You get an extra new number and when you dial out gv will ask what number you want to use.
Sent from my PC36100 using XDA App
yea google voice is the awesome !!!!
Either google voice or you could call customer service and ask them to turn on block caller id for your phone number so it will block all the time. I don't know if they do that now but years ago I did that with sprint. I would say google voice is the best bet. It's kinda confusing at first but just keep reading and googling. I'm only using it for voicemail. You could, if you are lucky, choose/search for the same number you have now, just with a different area code. You better check your plan and talk to customer service to make sure you don't get charged for conditional or unconditional call forwarding. The kitchen sink plan, don't worry about it. Lesser plans might charge for full call forwarding and not conditional (your phone rings, and if you don't answer, it will forward to gv. I could go on and on explaining this...
Verify with your plan, and the fine print, if you are charged for any type of call forwarding or if goes against your monthly allotment of minutes. Make sure before you do this so you won't get hit with surprise charges.
Wrong word choice and misspelling courtesy of swype.
Thanks for the information. I just setup a Google Voice account. It's not quite what I'm looking for beacuse customers will still get a number to call me on, but at least now when I answer it'll ask me if I want to accept or decline the call when it goes through Google. That way I'll have an idea how's calling me. And my plan should be fine. Due to the number of calls I take they have me on an unlimited plan.
Thanks again.
You can disable the number when needed by setting it to do not disturb.
Yeah but you can have it so it displays the google voice number instead of your real number if you call someone. I don't know how your work sets it up but maybe they could, if they're call forwarding to your phone, have them call forward to your google voice number instead. That way you might be able to take advantage off all the bells and whistles gv offers. Like say, monitoring someone leaving you a voicemail and you decide if you wanna talk to them. Kinda like if you had a physical answering machine at your house, idea.
Wrong word choice and misspelling courtesy of swype.
There's a lot of stuff that can be done if you can get them to call the gv number instead of your real number.
I hate it when customers get my personal number and call when they have a complaint. Speaking of which, I need to see if I can change my settings so that my outgoing caller id shows my google number instead of my personal one.
Wrong word choice and misspelling courtesy of swype.
The "do not disturb" option is just what I was looking for. Thanks again.
http://lmgtfy.com/?q=How+to+Call+%26+Block+Your+Number+With+Sprint

[Q] No call waiting with google voicemail?

Is anyone else having issues with call waiting not working when using google voicemail? I like the features of google voice but this is a deal breaker. I noticed that the call waiting feature is not working at all on my sprint # and every time it is going directly to voicemail, I assume this has to be because of google voice is configured to be my default voicemail?
Is there any solution to this problem besides going back to sprint vvm?
So all the people who are using google vm are fine with losing call waiting? And CM recommends google vm and boasts how it is far superior to to sprint voicemail even though we lose a major feature like this?
I find that all very hard to believe, there has got to be a solution someone must know! I've searched everywhere and can't find anything.
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
nebenezer said:
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
Click to expand...
Click to collapse
Thanks, I'll give that a try!
nenn said:
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
Click to expand...
Click to collapse
Yea I'm getting all those features as well, like I said everything works great except call waiting. But I'm gonna try nebenezer's suggestion and hope for the best.
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
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Click to collapse
hmm, I didn't realize that.
One thing that does bug me too is that caller-id-blocked numbers don't make it to GVoice either.
My work line shows as 000-000-0000 on caller id. I have tested this on a wide variety of phones and gvoice settings and never have I been able to leave myself a vm from my work line.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Sabres420 said:
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Click to expand...
Click to collapse
FWIW, I just tested this a couple times with a friend at work, no problems here. Maybe that was another conflict with Sprint's voicemail service?
He called my phone from his, I declined the call, he left a voicemail..
If you want to make sure that voice mails go to google voice, turn on Call Screening. That way if you don't answer, decline or you miss the call, you google voice picks up the message. You may get a voicemail message in your sprint voicemail box, but it will only have the message "press 1 if you want to accept this call"
So with this method you don't have to forward calls at all.
Let me know if this helps anyone.

[Q] Google Voice

Anyone else here using Google Voice? And I don't just mean for the voicemail part. I just set up a number online with them and I'm considering dropping my unlimited SMS with VZW and using the Google voice SMS instead.
I'm just curious to see if anyone else has tried this? The number I got is the same last four as my current one, but the prefix is different, so that's not too bad. I figure I could drop my bill almost $30 by no longer using VZW's SMS service.
This is one of the first reasons why Android interested me. I've never paid for txt messages & never will.
Limitations:
1. You can't send an email-to-txt to a GV number
2. You can't receive MMS
3. You can't send txts to short numbers (like "Text REDCROSS to 90999")
Unless those features are worth $360/year, I think it's an easy decision...
Been using GV as my primary number for over a year now. My most recent VZW bill shows 0 text usage even though any of my friends would tell you that we exchange tons of texts
The biggest shortcoming is the lack of MMS support. If your friends aren't in the habit of sending you picture messages though (my circle just uses email), then it's a non-issue.
It's also great that using the Local Google Voice Settings Plugin with Tasker allows me to tweak GV call forwarding on the fly. Call me while I'm at work and you'll hit my desk phone. Call me in the evenings and you'll hit my cell.
Ok everything sounds pretty good to me then, the lack of MMS support is kinda weak though, I do that pretty frequently. I was considering just straight porting my number to them, but then I decided it wouldn't be worth it with my ETF. I'll give it a shot though with email instead of MMS, with Androids and all the options to share media, I'm sure I could live without it.
Afterthought: next question about GV, anyone have a way to integrate the incredible's messaging app with the SMS of GV? Mostly because I like how I have my widgets set up and would like to continue to use them. And secondly because GV isn't the most aesthetically pleasing to me at the moment
Well, you can choose to have your GV# forward text messages to your cell#. That way you could still use your stock messaging app/widget. The problem with that approach is that people's numbers won't come through looking like their number. Instead, you'll see another number that GV is essentially using as a proxy.
Before I had an Android device, I had my contacts set-up to take this into acct. So Johnny Smith might have phone number 444-555-6767, but when he called or texted my GV#, my phone would show incoming from 999-111-2323. I would store both the regular number and the 'proxy' number into someone's contact.
Your life will be a lot easier if you just use the GV app/widget. I'll take functionality over aesthetics any day, but that's your call.
But the problem with forwarding the messages to my current carriers number is that it defeats the purpose of dropping the unlimited texting. I'll give it a shot, I future dated the change on my online account to start next billing cycle. Should give everyone enough time to take down my GV number. Thanks for the help guys! Anyone else that has something to add whether they're pros/cons please let me know.
Hypcrsy said:
But the problem with forwarding the messages to my current carriers number is that it defeats the purpose of dropping the unlimited texting.
Click to expand...
Click to collapse
Indeed. But you asked how to use the stock messaging app with Google Voice. That's how.
No stock messaging system is going to integrate with Google Voice while also keeping your text usage at 0. Your phone doesn't 'think' it's receiving SMS. An SMS app isn't going to 'see' the GV text (unless you have it set to forward to your existing #)
I was actually thinking about this the other day....interesting responses, thanks guys
One thing great that has gone unmentioned is the browser accessibility of google voice....phone issues? Can text anywhere you can get internet via browser. I've used that a fair amount. The way the number can be routed to other phones is always a useful thing as well. I like not being attached to my physical phone numbers anymore.
I just got a google voice account the other day. I am still trying to figure out if I like it. So far it is pretty good. The voice to text is not that accurate yet but I hear that it improves over time. I have not given it out to people yet so not sure how it will work once I do that.
Thanks for the info...
SoBBie
I use GV as a business line. Complete with a business VM message. I love the fact u can screen the VM live then chime in if u wana talk. MMS is the only reason I will not use ot as a vzw replacement #.... Other wise I use it daily.
Sent from my ADR6300 using XDA App
byrong said:
Indeed. But you asked how to use the stock messaging app with Google Voice. That's how.
No stock messaging system is going to integrate with Google Voice while also keeping your text usage at 0. Your phone doesn't 'think' it's receiving SMS. An SMS app isn't going to 'see' the GV text (unless you have it set to forward to your existing #)
Click to expand...
Click to collapse
So if I have fowared on, will the phone company still charge for the txt message from my GV?
Sent from my ADR6300 using XDA App
that's correct, you will be charged if you have texts forwarded to your carrier phone #. Think of the google voice app on phone as a chat interface that is linked to a phone #. I have also thought as mentioned it's not the prettiest app...but there are some themed versions out there to be sure.
2faroffroad said:
So if I have fowared on, will the phone company still charge for the txt message from my GV?
Click to expand...
Click to collapse
Yes. If you have forwarding on, your phone treats it the same as receiving a regular text, since Google is forwarding a regular text to your Verizon phone #
I just use it to see how transcribing works. It is funny on many people but it usually gets the numbers right, which is awesome
I am with you 100% on the transcription - it is hilarious. It has no idea in the world what my wife is saying - 1 in 10 words right, I would guess! I only keep it on for the entertainment value.
So far I'm pretty happy with it. It does have those neat screening features for incoming calls. One weird thing I got was a voicemail recording of the phone ringing and my mom picking up and going "hello? hello?" Hopefully bugs like that don't happen too often. The one thing I will miss is the MMS ability, but hey, I have a Droid Incredible, there are many ways around that.
As for the themed versions of GV, can you point me in the right direction? I'd like like to see what I can find. Thanks again for all the responses, definitely made the decision a lot easier for me.
The best part of GV thus far is that I dropped my bill almost $30 a month. Sprint can suck it with there $69 simply everything plan....mine is Simply Unlimited Everything for $55 a month.
EDIT: Nevermind I found some solid looking themed GV inboxes. Thanks again everyone for responding!

[Q] Verizon Note 4 on AT&T problems with Voicemail Notifications

Hi all, I've been asking around on AC forums and haven't got an answer yet, but going to see if tomorrow I can get to an ATT store for tech help. No help on the phone at all, just 3 different Tech reps going over the same thing again and again, with no result. Tried third party apps Google Voice and Youmail, can't even get the access codes to go through. The phone seems to be having errors, because it's looking for the Verizon Voicemail and even though I was able to set speed dial #2 for dialing ATT's Voicemail service, all I get is Missed Call notifications. Not every missed call leaves a voicemail, so would like some sort of Notification to alert me to my voicemails. Need this feature a lot. When I dial the access codes or even try changing to the ATT voicemail their Way with Holding down "1" , all i get is Call can't be completed and an error code. Also a message at the top of keypad screen saying No Sim, Sim Error. To me it seems like it's trying to dial the Verizon number, and it can't because of being on ATT. Has anyone had this problem?
Does anybody know a workaround. I was able to get google voice forwarded to my cell phone number, but doesn't still give a notification. I do get emails sent, even though send a text is clicked on Google Voicemail. Also spent time with their tech support with no help there. Notifications is Set and I have an alert for it on the Phone's Voicemail setting, so that's not working either. Any help would be greatly appreciated. Thanks.
You can set att voicemail to speed dial 1. I don't know the number. I just downloaded att visual voicemail app and got it to work. In order to set voicemail you need to go to settings>aplications>call>voicemail settings. Then input the number you're trying to use. It will save it as speed dial #1

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