Sometimes caller doesnt hear me well - Desire Q&A, Help & Troubleshooting

Hi,
After few minutes call other person doesnt hear me very well (sounds like im talking under the water etc) its only for few seconds. What can make that problem?

This happens to me sometimes, but I found that they're eventually my own mistakes.
Is the signal weak? or you might have to talk closer to your mic.

From my experience (2 years) with the phone i must say the reception has mostly been weak. Dunno if it's my carrier, but i've seen others having the same issue.
Try to be near an open area and not cover the bottom of the phone with your hand.
Also, buying a bluetooth headset might solve the problem entirely.
Worked for me at least!

Related

mic problems - people cant hear me?

does anyone else have issue with people not be able to hear you with the TP2 - I think its just the way I place the phone when speaking but anyway of increasing the mic sensitivity perhaps?
much appreciated.
JK
Sometimes people tell me this as well. I too think it is just how I am holding the phone, cause once they tell me and I change how I am holding it, everything seems to be fine.
Though, sometimes people say this when on speaker phone as well, and my face is 8 inches away. With full duplex, the speaker phone should work just like having it to my ear.
Hmm.

[Q] phone calls do not sound clear + faint buzzing noise during calls

Yesterday I retired an original MyTouch 3G and picked up a T-Mobile SGH-T989. I've placed 3 long phone calls with different people and have a difficult time hearing them. The volume is good, but their voice is slightly muddled? clipped? reverbed? On every call, I can also detect a very faint electrical noise, sounds kind of like coil whine from a power supply. Frankly, compared to the HTC MyTouch (dream), it sounds terrible and find myself asking the other person "what's that" a lot.
I live north of Boston and can only get Edge inside my house. The phone is stock for now, wifi is connected to my router, gps is on, bluetooth is off.
I will go out soon where it is 4G, turn off wifi, and make a call to see if there is any difference. I suspect it will be the same. This may be a deal breaker for me which is a shame, because I love this monster phone so far (except for the lack of a notification LED).
Anyone else make out the electrical noise during calls?
This is not normal! Mine is clear on both ends.
The noise is faint but can be heard through the ear speaker only during calls. Sounds like some kind of EMI. Just tried talking on 4G with no WIFI. No difference.
Hit or miss for me. Some calls to the same number/person are crystal clear, and then the next one is a bit muffled. Overall it's good, but I never had the issue with my Nexus One.
I had this issue on my first device, was getting a low buzzing noise everytime the other person spoke. Went back to store the next day and showed them. They replaced my phone with another and now it is clear on this device. Remove the SIM card and re insert it securely and if you still have it, get it exchanged.
Thanks. I reset the sim card. Still sounds bad. Will exchange it tomorrow. Hope what I am hearing is not typical for this model.
Hm well I reset the sim too, and also pulled the battery for a bit, and the calls that were a bit muffled are now clear. Don't know if that fixed it, or it is just the line.
I exchanged the phone tonight and the replacement also has a faint but annoying buzzing noise that can be heard through the ear speaker during calls. Both phones were made in the last week of September 2011. The stripes and blobs issue is clearly more pronounced in the replacement phone and the rear camera (under identical conditions) appears to be more grainy than the first one.
Does anyone else hear a real faint high pitched buzz during a call? Try talking to someone in a completely silent room.
Might be my ears are sensitive to high pitched electrical noises. Some CRT TV's, PSU's, and LCD displays drive me nuts. I am going to exchange it again.
I am getting this issue too. I only hear the electromagnetic interference when I am not in 4g or wifi calling. I don't hear it when I am on my bluetooth or when I am using the speaker phone. I sent my original phone back last week. When I got it, I turned it on to find out the noise was still there. I called tmobile and I suggested the sim card, so she sent me off to a store to get a new sim card. Well at the store there is 4g so I didn't hear the buzzing. At home and work I have GPRS and Edge respectively, they both have the buzzing noise. So they sent me out a new phone that I just received about an hour ago and I still hear it. Would a new ROM be able to fix something like this or should I just keep sending these phones back until I get one that works?
I just warranty exchanged my GS2 for the same type of audio issues. I also had an echo so every time I spoke into the phone I could hear myself on a delay. Very annoying!

vzw galaxy nexus static during call

OK..so here it goes... When I try to make a call all I hear is ridiculous static... This is through the earpiecec, wired headse, BT headset and speakerphone.. This has happened on multiple roms, kernels & radios... What's really weird is that when I use Grove IP it works fine... Ive searched & searched & can't seem to find a solution... I just returned the phone to 100% 4.2 stock (jdq39) & the problem persists... This all leads me to believe its hardware related... I guess my next step is to take it apart... If anyone can point me in the right direction or tell me what I should be looking for when I take it apart it would be GREATLY appreciated!!
I just finished replacing the screen on my GNEX after a bad drop and water damage. Everything worked except for the earpiece and microphone having static during calls. Strangely though, unlike in your case, it's crystal clear on speaker phone and with a head set, in both directions (they can hear me and I can hear them). I have even replaced my earpiece, leading me to believe something on the motherboard is fried.
Thankfully, it's only a backup phone/media player at this point.
cbburtraw said:
I just finished replacing the screen on my GNEX after a bad drop and water damage. Everything worked except for the earpiece and microphone having static during calls. Strangely though, unlike in your case, it's crystal clear on speaker phone and with a head set, in both directions (they can hear me and I can hear them). I have even replaced my earpiece, leading me to believe something on the motherboard is fried.
Thankfully, it's only a backup phone/media player at this point.
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yeah...Im starting to think that maybe my problem is the antenna that recieves signal from verizon... since Voip calls work fine & when I make a call using verizons network I get static through earpiece, speaker & headsets as well... Im trying to do as much research as posible before I go craking the phone open and poking around inside... Im just using it as a media player now like you but I really wanna fix it! Its not a bad phone and dev support is still strong... Thanks for the reply by the way...

Earprice crackling sound?

I've seen this mentioned on a different site but wanted to get some feedback from XDA folks. Does anyone else have this issue? There's a weird crackling while on calls when the screen is either on or off (speakerphone is fine). I also noticed that when not on a call, if you put it up to your ear and turn on the screen, you can hear a similar sound that goes away when the screen is off. I saw that this problem was also happening with the Nexus 4 at one point but the thread didn't seem to go anywhere, and a similar thread for the G2. I went and exchanged my phone today and this one actually seems worse.
I'm pretty sure I'm not crazy. If it matters, it's a Verizon model.
psycho_asylum said:
I've seen this mentioned on a different site but wanted to get some feedback from XDA folks. Does anyone else have this issue? There's a weird crackling while on calls when the screen is either on or off (speakerphone is fine). I also noticed that when not on a call, if you put it up to your ear and turn on the screen, you can hear a similar sound that goes away when the screen is off. I saw that this problem was also happening with the Nexus 4 at one point but the thread didn't seem to go anywhere, and a similar thread for the G2. I went and exchanged my phone today and this one actually seems worse.
I'm pretty sure I'm not crazy. If it matters, it's a Verizon model.
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I have International version and I have the same problem. I discovered something that wasn't mentioned before. When you'll take off the back cover the crackling is gone. Please try and give feedback if it is the same with your g3.
Abagnale said:
I have International version and I have the same problem. I discovered something that wasn't mentioned before. When you'll take off the back cover the crackling is gone. Please try and give feedback if it is the same with your g3.
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Crackling is definitely still there without the back cover. The US variant doesn't have wireless charging, so maybe that part is causing the crackling for you?
edit: I found a couple of threads
http://forum.xda-developers.com/lg-g3/help/poor-call-quality-distortion-noise-t2808530
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
No solution other than to exchange. Let's see what happens when I go back. I will go through all of their phones if I have to.
edit2: Went back to the store after work and they flat out refused to replace it because we couldn't reproduce it in the store. I'm starting to think it only does it when not in a full signal area. Stores have repeaters in them.
I am noticing a slight pop, crackling noise from the phone ear piece as well. I rarely use a phones earpiece...almost always use my Bluetooth(Voyager Legend).
I don't hear any of this when using my bluetooth headset.
It is very minor...imo....though just now, I was talking with a friend via the phone headset....and he said there seemed to be some "white noise every-time I spoke.
Same problem - ear speaker buzz / crackle
LG G3 with AT&T - on any and every call, the ear speaker crackles and buzzes so loudly it is almost hard to understand what the person on the phone is saying. This is my 2nd LG G3 in a week. First one killed the battery in 4 hours with very light use. This one battery is great, but now can't talk on phone. Speakerphone is perfect, Bluetooth in car is perfect, but that ear speaker on the face of the phone at the top is causing a huge problem. Any ideas?
i heard a crackling noise too, during calls, in ear speaker..
i have att version d850
Same here
During phone calls it's almost like the buzz/rattle muffles the voices of the individuals in speaking with. I love the G3 but as a teacher and basketball coach talking on the phone is very important to me.
Zhasty0001 said:
During phone calls it's almost like the buzz/rattle muffles the voices of the individuals in speaking with. I love the G3 but as a teacher and basketball coach talking on the phone is very important to me.
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I've had this problem with the G2s but not with my G3. Have D851. Which model do you have?
Headphone cables with higher resistance will reduce the problems. This mostly happens when the volume of the phone is not at max. Try using a Fiio (20$) to connect to your phone, put the volume to max and enjoy clear (and even better quality through better amp) music/audio. The will be no more crackling whatsoever. If there should be, buy your Fiio at amazon.com or similar so that you can return it if it shouldn't work. I myself the the same issue and it got resolved by my Fiio. There's also other reports on a Fiio resolving this issue.

Microphone noise cancellation goes haywire when leaning back

Has anyone been on a phone call with their 5x, reclining or lying down for a minute, when the other person complained that your voice suddenly cut out, became muffled, and/or sounds "robotic"?
This is easily reproducible on two new 5x's I bought a month apart. In fact, it's so easy to reproduce that I'm surprised that I haven't (yet) found a thread here on XDA about it. I guess since so few people use their phones to actually talk anymore, and since it only happens when reclining, people probably just chalk it up to bad reception and forget about it.
But there's a thread on the Google support forums and one reddit comment from more than a year ago about it, suggesting to me that this has been happening since the 5x was released. That's not reassuring me about the chances of this being fixed, which is frustrating since the call quality switches from great to terrible entirely based on posture, so it ought to be fixable in software, right? The Google forum thread describes a workaround of disabling the "fluence" noise cancellation entirely, which is not ideal.
(I can't include links to the threads since this is my first post.)
cxseven said:
Has anyone been on a phone call with their 5x, reclining or lying down for a minute, when the other person complained that your voice suddenly cut out, became muffled, and/or sounds "robotic"?
This is easily reproducible on two new 5x's I bought a month apart. In fact, it's so easy to reproduce that I'm surprised that I haven't (yet) found a thread here on XDA about it. I guess since so few people use their phones to actually talk anymore, and since it only happens when reclining, people probably just chalk it up to bad reception and forget about it.
But there's a thread on the Google support forums and one reddit comment from more than a year ago about it, suggesting to me that this has been happening since the 5x was released. That's not reassuring me about the chances of this being fixed, which is frustrating since the call quality switches from great to terrible entirely based on posture, so it ought to be fixable in software, right? The Google forum thread describes a workaround of disabling the "fluence" noise cancellation entirely, which is not ideal.
(I can't include links to the threads since this is my first post.)
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Click to collapse
I’m having similar issues, although I never tested whether it might have anything to do with how I’m holding my phone. For me, it’s mostly when I’m having phone calls in my room that people complain to me I that I'd sound like I’m underwater, or standing a million miles away from my phone. Never had anyone tell me those things when I'm talking on the phone outside.
First thought it would be a network issue, but recently had a few Skype calls where the same thing happened.
Just out of curiosity, does your phone’s compass lose its calibration quite often as well?
Google Maps asks me to calibrate the orientation of the phone pretty regularly. A friend of mine with a 5x said that his orientation is always off by a certain amount.
Still, I think the phone can probably be in nearly any orientation while held against someone's ear, so it shouldn't be trusting that to switch into this cancel-almost-everything noise cancellation mode. I'm not sure that there is any use case that is well-served by the way the microphones behave in this mode.
Please try making a voice call and recline for about a minute, and see if the problem repeats itself! You can send feedback about the device in the Settings -> About section.
cxseven said:
I'm not sure that there is any use case that is well-served by the way the microphones behave in this mode.
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Yeah, true. That's why I thought it would be a hardware issue and considered sending it in for repair.
I'll let you know about how my phone behaves when I lean back when I get the chance to do that during a voice call.
EDIT: Sorry, started Googleing around only now. I came across the reddit-thread you mentioned, plus a couple other articles that mention poor call quality with Nexus 6P and 5X devices. All of them suspect it's a software issue, but it looks like it's been around since at least late 2015.
https://www.reddit.com/r/nexus5x/comments/4askst/nexus_5x_microphone_not_working/
http://indianexpress.com/article/te...sers-complaining-of-poor-call-quality-report/
http://finance.yahoo.com/news/having-nexus-6p-microphone-issues-170254603.html
I just ran a test. My problem, as silly as it sounds, has apparently been that I don't usually let my phone touch my cheek when making voice calls. I hold the speaker against my ear, but then point the rest of my phone away from my face. When I press the phone against my cheek, everything works as it should. Figured it out by calling my Nexus via Skype.
um.z said:
When I press the phone against my cheek, everything works as it should.
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I've seen other people report that, and my 5x's also drastically muffle my voice the instant they're not touching my face, but they both ALSO do that after leaning back for a few moments, regardless of how firmly the phone is pressed to my face. Does yours not do that?
cxseven said:
Does yours not do that?
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Tested it again and I'm sorry, but noise cancellation doesn't go rampant on mine when I lean back. It's all been as it should.
um.z said:
Tested it again and I'm sorry, but noise cancellation doesn't go rampant on mine when I lean back. It's all been as it should.
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Which Android version are you on? Also, did you try lying down, or just leaning back a little? I thought the problem must be widespread because it's been happening on two different phones I ordered a month apart.

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