Here is my Log between 2 One X devices I had in my possession for a couple of weeks. After trying 13 phones from starting this thread, 11 In store and 2 that I owned - I can confirm, unofficially, the Hardware is to blame, along with terrible internal build quality, and buggy software.
Log:
1st HTC One X - S/N: HT23 - Made in Taiwan - Wed 11th April -
The screen is clear and white.
Flickering in Recent Apps screen, anything dulled in the background, anything Grey around hex value #808080.
Battery dies within 20-30 mins of casual use.
Battery takes 2-3 hours to charge from near 15% or less.
Signal randomly stops, and comes on and is unpredictable.
2nd HTC One X - S/N: HT23 - Made in Taiwan - Wed 18th April -
The screen is Yellow, like a more warm tone, like the warm setting you get on some HDTVs.
There is no flickering at all.
Colors are not as good.
Battery is lasting MUCH longer, full day casual use, isn't dying within 20-30 mins of use.
Battery is charging MUCH faster, compared to waiting 2-3 hours, from 15% or less.
Signal never randomly stops and restarts.
2nd HTC One X - S/N: HT23 - Made in Taiwan - Update Thu 19th April @ 8:10pm -
The Yellow screen and clear white screen is caused, apparently, because HTC use two different manufacturers to make the screens.
The Yellow screen is made by Sharp, and the clear white one is made by Acer which also has better colors than Sharp's version.
1st HTC One X - S/N: HT23 - Made in Taiwan - Update Fri 20th April @ 2:38am -
Updated to 1.28, made no difference.
1st HTC One X - S/N: HT23 - Made in Taiwan - Update Sat 21st April @ 12:52am -
Screen is constantly flickering now.
2nd HTC One X - S/N: HT23 - Made in Taiwan - Update Sat 21st April @ 1:43am -
Updated to 1.28, running flawlessly. But screen is still Yellow. An Update can't fix that.
2nd HTC One X - S/N: HT23 - Made in Taiwan - Update Sat 21st April @ 5:57am -
When booting, the screen changes colour and goes more Yellow! Everything washes out.
Log End - Sat 27th April
So, I gave up, and sent them both back to Amazon. After this, I tried 11 phones in store (Carphone Wearhouse) for my Brother, until we found a working faultless phone - or so I thought.
Every phone I tried had similar faults, including an internet cut off issue, and a network cut off issue. Some had dead pixels too.
And guess what, the phone my brother got, eventually inherited faults, including, what I call, Phantom Touch Screen Syndrome, where the screen is randomly registering random presses on the screen, rapidly, and causing havoc. It's like Sonic the Hedgehog is using the phone at hyper speed. The screen started to flicker on greys too, the Wifi hardware fault also kicked in and the signal kept dropping too. This all happened about the beginning of August.
I'm glad that after a few months, the hardware and software issues have finally been acknowledged. It's sad that HTC would lie outright about it all. I'm glad we have been proven right though.
You are taking a huge risk buying this phone, and I would recommend against it, and settle for the HTC One S or the Samsung Galaxy S3 if you want a compromise. HTC will play us for stupid pretending they don't know about it, because they have a reputation to keep and don't want it damaged. It's a business game, and many company's do it.
Would really appreciate if you could click Thanks since I'm new to posting here, help me get started. I've been using the forum for more than a year though.
DM
My One X has a few issues too, but gladly not something that's really show-stopping. Just some screen flickering, a small scratch on the outer ring of the camera lens and a not-so-awesome battery (3,5hrs screen time is my max, with hardly any syncing going on). I got it on the 4th of april.
I'm thinking of replacing it, but in due time. In a few weeks the production process will be more mature, so all small manufacturing errors that can happen now will be fixed.
Zinu said:
My One X has a few issues too, but gladly not something that's really show-stopping. Just some screen flickering, a small scratch on the outer ring of the camera lens and a not-so-awesome battery (3,5hrs screen time is my max, with hardly any syncing going on). I got it on the 4th of april.
I'm thinking of replacing it, but in due time. In a few weeks the production process will be more mature, so all small manufacturing errors that can happen now will be fixed.
Click to expand...
Click to collapse
Get it replaced or a refund. You'll have to live with the issues that will only worsen no doubt over time.
Yep, my replacement I got today is also much better as my first one, in the same way like yours
Seems to be sth like a new Revision?
fekle said:
Yep, my replacement I got today is also much better as my first one, in the same way like yours
Seems to be sth like a new Revision?
Click to expand...
Click to collapse
Does your screen have a yellow tinge?
Delusphere said:
Get it replaced or a refund. You'll have to live with the issues that will only worsen no doubt over time.
Click to expand...
Click to collapse
Looking at how disturbing I currently find this, I don't need a replacement. I can live with it right now. As I said, maybe in about 4-6 weeks, when the device should be completely hardware-bug free in the production process. I am still reading too many stories of people getting new devices with the same or new hardware issues, sometimes even worse than they had on their first device.
I got my 1st replacement HOX yesterday and have had some time to spend playing with it and reinstalling various apps. Here's my thoughts:
On the first boot after charging, I was notified of the new OTA update, which I installed immediately. This brings it up to version 1.28.401.9, which I assume is the same one everyone is being sent OTA.
The screen fit is MUCH better! I sent mine back because the screen was poorly fitted along the top and left side and a particle of dust appeared under the glass after only a week. On the replacement, I can report no easily visible gaps around the screen and it looks to be fitted uniformly all the way around.
This is an odd one. The original HOX had a very smooth, silky feel to the screen and it never picked up a single fingerprint in the week or so I had it. The replacement screen doesn't feel quite as smooth and is definitely picking up prints. I can't give a reason for that, but it's very noticeable.
The replacement gets hotter than the original. I expect it to heat up when playing games anyway with a quad core, but this one is getting quite a lot warmer than the one I had before. Interestingly, it heats up much more when I'm using it while it's charging (via USB or mains). Why would that be?
Images look just as good as they did, with exceptionally bright and even whites all over the screen on startup and everything is crisp and clear in use. No complaints at all with this.
General performance is as snappy as I've come to expect and the apps I've played with do work just as well on this new version.
I haven't tried a few features yet, such as GPS, bluetooth or the camera and will edit this post if there's anything else worth mentioning as I use the phone more.
All in all, I'm very happy so far.
Delusphere said:
I figured I'd start a thread for people to post build differences in their replacement devices, and to log wither the devices stay in good health after usage and time.
I just got a replacement HTC One X from Amazon today, and I can confirm, there are differences between both of them.
1st HTC One X -
The screen is clear and white.
Flickering in Recent Apps screen, anything dulled in the background, anything Grey - #808080.
Battery dies within 20-30 mins of casual use.
Battery takes 2-3 hours to charge from near 15% or less.
Signal randomly stops, and comes on and is unpredictable.
2nd HTC One X -
The screen is Yellow, like a more warm tone, like the warm setting you get on some HDTVs.
There is no flickering at all.
Colors are not as good.
Battery is lasting MUCH longer, full day casual use, isn't dying within 20-30 mins of use.
Battery is charging MUCH faster, compared to waiting 2-3 hours, from 15% or less.
Signal never randomly stops and restarts.
2nd HTC One X - Update @ 8:10pm -
The Yellow screen and clear white screen is caused, apparently, because HTC use two different manufacturers to make the screens. Yellow screen is made by Sharp, and the clear white one is made by Acer which also has better colors than Sharp's version.
1st HTC One X - Update @ 2:38am -
Updated to 1.28, made no difference.
I'll keep you posted on how my new One X is performing regularly. I'll update the Post if I find anything new.
Click Thanks if I helped a little; if this has helped you guys see differences between replacement devices. I've been here over a year, but never really posted haha.
This is different from the 'Returns and Replacements Thread' as this is a Log with a little more detail, and I currently have two phones to compare together.
Click to expand...
Click to collapse
serials of your old and new? HT24 or HT23?
My first one had the clear bright screen with nice even whites too, but it had a screen fit issue, slightly lifted on bottom right and a yellow dot.
Second one seems a great fit but a softer image with a definite yellow tint to it. Interesting to read about the screen differences. Both phones are 23's made in Taiwan.
Interesting to see about the OTA as well, sadly as mine is Three branded I guess it will take longer to get to me.
Not sure what to do on my second phone, not loving this screen as much as the first.
1st one x white ht23 no flicker but some banding and very bad ripple corruption under touch pressure.
2nd one x white ht23 updated 1.28 no screen flicker sometimes abit laggy going through menu's, left hand side of the screen has ripple effect under moderate touch pressure along the side of the screen when crimped between thumb and finger.
will report back next week when I recieve third replacment.
Fyi I got a ht24 with flickering on screen and a dead pixel
Sent from my HTC One X using XDA
anyone else's one x have a dual notification led? e.g it shines through two of the dots vertically
Am i right in saying handsets made in china and not tiawan are better quality?
Mod Or Die
snowwhite007 said:
Am i right in saying handsets made in china and not tiawan are better quality?
Mod Or Die
Click to expand...
Click to collapse
Both of mine have been Taiwan so far and both have had issues, Three are considering sending me a third after I was told on the phone that if I have problems with the 2nd phone I need to tell them within 24 hours or it will need to be sent for repair. I phoned them in 2 or 3 hours and they said it has to go for repair so arguing the point, they are getting back to me on Monday.
Edit: Forgot to add, first phone had a bright clear, pure white screen. 2nd is dull, not as sharp, slightly grainy and yellow tint to everything.
SartoriXX said:
Both of mine have been Taiwan so far and both have had issues, Three are considering sending me a third after I was told on the phone that if I have problems with the 2nd phone I need to tell them within 24 hours or it will need to be sent for repair. I phoned them in 2 or 3 hours and they said it has to go for repair so arguing the point, they are getting back to me on Monday
Click to expand...
Click to collapse
Check your rights with this one. I'm not sure how it applies to mobiles, but consumer law in the UK is very clear about returning faulty products. The law for most goods is that if the item is returned due to being faulty within a "reasonable" time after purchase, then it's the consumer who has the right to choose between a refund, exchange or replacement, not the vendor. Double check that 3UK are allowed to force the issue and make you wait for a repair.
hamdir said:
serials of your old and new? HT24 or HT23?
Click to expand...
Click to collapse
Both are HT23. I updated the thread. Both made in Taiwan.
These problems are all to common to the Taiwan built units.
4 friends and myself have sh23 built phones and not one build issue. Just a random crash here and there.
Try getting a Chinese unit.
Sent from my HTC One X using xda premium
Gave up with this phone. Getting a refund for it. My last idea is to port the ROM of the current working one to the flickering one with the good screen and see if it does anything. But I doubt it will. Plus, I'd void my warranty. I Love and Hate this phone...
I'll wait 2 months until the phone is fully working. They clearly released it too early and never finished it.
I have 2 HOX and both are sh23. And one screen is white and the other one is yellow.
I had a similar experience in Australia with Allphones Optus branded stock. I went through 9 handsets (7 in store and owned 2) and all had issues including dead pixels, yellow spots and screen flicker.
I have just ordered a replacement from Mobicity from Singapore. hopefully I'll have more luck with this one.
Related
Hey,
I have had my device for one week, so under DSR working days I should still have time to return.
I have discovered a dead pixel at the top of the screen, which is always blue - I will try and get hold of tMobile tomorrow but wondering if anything else I can do or if It can be sorted.
The pixel appears blue on bright backgrounds, and is annoying - but i'm pissed because i got it last saturday, so its 7 days till now, may be on my own grrr - They state that the 7 days cooling of starts the day after the phone arrived, so its now 8 days so today is fine, however DSR states working days, minus weekend and good friday I should have a few more days - None the less hoping to get it replaced? Oh, forgot Easter Monday too :S
I've emailed tmobile and will try and phone them now, hopefully CS is still open.
Thanks
Also, I think it just developed or something, wasnt there before? - When screen is black, its not visible, when screne is red visible as a black spot, when screen is blue not visible, when screen is white visible as a blue spot - Ran that JScreenFix app twice both times for 20 minutes, no change :S
Nelsaidi said:
Also, I think it just developed or something, wasnt there before? - When screen is black, its not visible, when screne is red visible as a black spot, when screen is blue not visible, when screen is white visible as a blue spot - Ran that JScreenFix app twice both times for 20 minutes, no change :S
Click to expand...
Click to collapse
Sorry to hear that
JScreenFix is only for when the pixel is stuck not dead,
from your description the dead pixel is RED not BLUE.
I am just curious as to why you say PLEASE HELP!! it's not like we can help you. Just return it for warranty or replacement.
Its panic - and when one does it they become ignorant
Well, I've contacted TMobile, they have no HTC Desire stock so cant exchange it now, however I'll call back tomorrow and a note has been left incase I'm out of the 7 working day DSR period.
Spoke with a lady who hadnt the idea what a dead pixel was and said "in the meantime ask HTC if there is a solution"
Thanks
I have also discovered a dead pixel in the middle of the screen. Can't see it unless you really look for it. It is only visible on a white background and shows up as pink... lol
Will they exchange mine under warranty? I don't want to call them now, I will use it for a few more months and then exchange it for a new one.
Doesn't there have to be 3-4 'Dead' pixels before an item is deemed 'Faulty' and any returns is at the manufactures discression?
killyouridols said:
Doesn't there have to be 3-4 'Dead' pixels before an item is deemed 'Faulty' and any returns is at the manufactures discression?
Click to expand...
Click to collapse
Basically - yes. It also depends how many and the type of defect within an area. If you have 2 at opposite ends of the display - this could be ok, however if they were close together - could be classed as a defect. Its basically up to HTC and what their criteria is.
I would have thought they would replace a dead pixel, even if it was only one. Let us know how you get on with your replacements.
zonkkk said:
I have also discovered a dead pixel in the middle of the screen. Can't see it unless you really look for it. It is only visible on a white background and shows up as pink... lol
Will they exchange mine under warranty? I don't want to call them now, I will use it for a few more months and then exchange it for a new one.
Click to expand...
Click to collapse
No way in hell will they swap it for a new one if it's a few months old. Do it right away and they MIGHT, maybe.
T-mobile agreed to swop mine out 3 weeks ago but haven't replaced it yet due to lack of stock. Whilst I could chase them I'm not overly rushed as I still haven't received my screen protectors yet!
irkan said:
Sorry to hear that
JScreenFix is only for when the pixel is stuck not dead,
from your description the dead pixel is RED not BLUE.
Click to expand...
Click to collapse
I have a red pixel.. what does that mean? I have had it for a long time but im not sure if its dead or stuck..? thanks in advance
dead pixel means that nothing is shown the pixel is only ever black... stuck pixel means that it only ever shows one colour...
that was the definitions i was last told anyways!!
You both have dead pixels. I think it highly improbable that they will ever become unstuck. Hehe.
If you can take it back then do so quickly because only a new screen will fix it.
Sent from my HTC Desire using XDA App
If the pixel is red, or any other color except white or black, it probably is a stuck pixel. And I read the beginpost quickly, and if I remember well (it's pretty late here, sorry for any possible mistakes in my post), the pixel sometimes changed.
If that is the case, it is absolutely not dead. If an app which 'wakes up' the pixels doesn't work, I don't know what will. And last, I wonder if your provider or the manufacturer will repair this for free. I read somewhere that there have to be a certain amount of dead pixels before it is accepted for a free repair.
I have noticed that my screen is flickering ever so slightly in all applications. it is bearable but slightly annoying. Could this be hardware related and will I have grounds for a warrenty replacement? should I wait and see if any OTAs resolve it?
Everything is stock. Brightness is set to auto.
I have problems with shadowgun crashing when there is an explosion etc. possibly related?
Sent from my HTC One X using XDA
Yeah, i noticed this too on my One X I've mostly seen it while my mobile data connection was on, and it seems to decrease a lot but not completely disappear when it's off. I also got a weird message yesterday while charging, saying something along the lines of "your phone is using too much current, -" (the message was in dutch, not sure what the exact message is in english) my phone turned off before I could completely read it. I wonder if those issues are somehow related. Maybe the screens backlight isn't getting enough power when the radio is on. Anyways, I'm not an expert, so don't quote me on that.
I also heard the tegra 3 drivers are buggy, so shadowgun crashing and performance drops etc. will hopefully be resolved in future updates.
I've got it as well I think it's a driver issue the last thing I want to do is go for a replacement and that to have more dud stuff as this is the only dud thing on mine. Everything else is fine apart from flickers now and then.
Sent from my HTC One X using Tapatalk 2
See developer option
JimmyEatFood said:
I have noticed that my screen is flickering ever so slightly in all applications. it is bearable but slightly annoying. Could this be hardware related and will I have grounds for a warrenty replacement? should I wait and see if any OTAs resolve it?
Everything is stock. Brightness is set to auto.
I have problems with shadowgun crashing when there is an explosion etc. possibly related?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
hey jimmy go to Menu->settings-> Developer options and untick all the option restart your phone and magic..... screen flickering will disappear
---------- Post added at 11:46 PM ---------- Previous post was at 11:34 PM ----------
backstabz0r said:
Yeah, i noticed this too on my One X I've mostly seen it while my mobile data connection was on, and it seems to decrease a lot but not completely disappear when it's off. I also got a weird message yesterday while charging, saying something along the lines of "your phone is using too much current, -" (the message was in dutch, not sure what the exact message is in english) my phone turned off before I could completely read it. I wonder if those issues are somehow related. Maybe the screens backlight isn't getting enough power when the radio is on. Anyways, I'm not an expert, so don't quote me on that.
I also heard the tegra 3 drivers are buggy, so shadowgun crashing and performance drops etc. will hopefully be resolved in future updates.
Click to expand...
Click to collapse
@backstabz0r for screen flickering pls refer to my earlier ans and for your problem which you got warning message thats common warning you get when you have put phone in charge and if you using it for gaming which consumpts more nergy then, message will be" battery consumption is more then the supply"
so suggest ou to let battery get charged till 30 % and then use it for gaming or any other apps
I've read a few threads here regarding the flicker and it seems some people are confusing flicker with something that I really don't know what to call.
Flicker for me is when there's a stroboscope-ish effect, like when you place your sight just above an old CRT monitor, or when a fluorescent light is on it's last breath. Not when what you see on the screen makes random movements a few pixels in any direction.
I have flicker on my HOX. But it's only noticeable on lower brightness levels. This happens in all applications and in settings menu, everything with white or light grey background, so not related to badly written apps. But I wonder if this really CAN be software related? Has this happened with other models from various manufacturers?
mertzi said:
I've read a few threads here regarding the flicker and it seems some people are confusing flicker with something that I really don't know what to call.
Flicker for me is when there's a stroboscope-ish effect, like when you place your sight just above an old CRT monitor, or when a fluorescent light is on it's last breath. Not when what you see on the screen makes random movements a few pixels in any direction.
I have flicker on my HOX. But it's only noticeable on lower brightness levels. This happens in all applications and in settings menu, everything with white or light grey background, so not related to badly written apps. But I wonder if this really CAN be software related? Has this happened with other models from various manufacturers?
Click to expand...
Click to collapse
I've got what your describing quite a few users have. I believe it could be down to the drivers for the Soc. Might just need a driver update. Only the next update we can tell if this fixes the issue or not. We need to pressure HTC regarding this issue.
nikzDHD said:
I've got what your describing quite a few users have. I believe it could be down to the drivers for the Soc. Might just need a driver update. Only the next update we can tell if this fixes the issue or not. We need to pressure HTC regarding this issue.
Click to expand...
Click to collapse
But is it really possible that a driver issue can cause flicker? I've never seen it before.
I tweeted @htcdev earlier today about it but no response yet. I wonder what the best way to make htc aware of this is. Contacting their lousy customer support feels pointless, it won't reach the people who actually can make an impact.
mertzi said:
I've read a few threads here regarding the flicker and it seems some people are confusing flicker with something that I really don't know what to call.
Flicker for me is when there's a stroboscope-ish effect, like when you place your sight just above an old CRT monitor, or when a fluorescent light is on it's last breath. Not when what you see on the screen makes random movements a few pixels in any direction.
I have flicker on my HOX. But it's only noticeable on lower brightness levels. This happens in all applications and in settings menu, everything with white or light grey background, so not related to badly written apps. But I wonder if this really CAN be software related? Has this happened with other models from various manufacturers?
Click to expand...
Click to collapse
This is what I have, but its far worse on higher brightness levels.
Sent from my HTC One X using XDA
Right guys untick animations in Developer options, restart give it a while, go into camera you'll notice glitches, play a YouTube video you'll notice green bar on the left hand side of the screen in full screen mode. Untick animations and this disappears. It's worrying not sure what to do now.
Edit: can't repeat this but will keep trying as something did trigger it off for the screen to go like that.
Yeah, with flicker I didn't mean anything like having low fps when scrolling through stuff. I meant a quite noticable fluctuation in the brightness of the backlight if that makes sense. It is indeed quite like a CRT monitor with a low refresh rate. I haven't seen it yet when my screen brightness was high, but I'm not sure if it doesn't occur on higher brightness settings. It is also not constantly flickering, It only seems to act up when my mobile data connection is active, although I have seen a very slight flickering with data turned off. I really hope this isn't a hardware issue, the rest of my phone is pretty much perfect and I'd rather not send it in for a replacement after all the trouble I had with my sensation :/
I have the flicker issue, the screen flickers near the center a little bit to the right though, and it is reall irratating, but i can only see it when viewing pictures and on greys.
I hope it isn't hardware!!
tried all the ideas given to stop it but none work for me, still seems to flicker
Me too
I have the screen flickering too.
Im reluctant to return it as apart from this the handset is solid.
It on appears on certain colours making me think its software related.
I also have the exact same flicking issue. From what I have heard it is a software issue rather than a hardware issue. Just to be on the safeside though I am returning my One X to Phones4U for a replacement. Will be interesting to see if the replacement has the same issue.
I made a thorough check yesterday. I downloaded a brightness control app where you can write what brightness level you want so i tried from 3% which was the lowest possible step by step up to 15%. At 15 the flicker stops so its not 30 as I said before. this is my only issue too so I dont dare to replace it just to get a worse phone. My sister is getting one next week so gonna compare them.
Sent from my HTC One X using XDA
I noticed this too, but i believe its a software issue only. When I unlock the phone, the screen flickers while sense runs and the three menu button appears then goes. Once its all settled its fine. I believe this is to do with sense rather than a phone issue, and will be addressed via OTA.
nickp123 said:
I noticed this too, but i believe its a software issue only. When I unlock the phone, the screen flickers while sense runs and the three menu button appears then goes. Once its all settled its fine. I believe this is to do with sense rather than a phone issue, and will be addressed via OTA.
Click to expand...
Click to collapse
Not so sure about it being a specific Sense issue as I have noticed the screen flicking in 3rd party apps such as Spotify.
has anyone had theirs replaced yet? this is doing my head in! really noticeable on a grey background
johnbhoy89 said:
has anyone had theirs replaced yet? this is doing my head in! really noticeable on a grey background
Click to expand...
Click to collapse
Phones4U are sending me out a bag to send it back so hopefully should have a replacement by Monday or Tuesday.
dr9722 said:
Phones4U are sending me out a bag to send it back so hopefully should have a replacement by Monday or Tuesday.
Click to expand...
Click to collapse
I phoned dialaphone there, i made them aware of the problem with my phone, told them if it wasnt fixed with the update then I would like to replace my phone, told me I had until next tuesday to see if its fixed, until I reminded her about distance selling regulations which gives me 28 days from receiving the handset.
johnbhoy89 said:
I phoned dialaphone there, i made them aware of the problem with my phone, told them if it wasnt fixed with the update then I would like to replace my phone, told me I had until next tuesday to see if its fixed, until I reminded her about distance selling regulations which gives me 28 days from receiving the handset.
Click to expand...
Click to collapse
You do indeed have 28 days to return your phone however I wouldn't count on HTC releasing an update before then
Hi guys, Im new to the forum and figured there would be some pretty cluey tech guys on here to ask some questions/raise concerns of mine.
I have a HTC one X and it has the banding issues, especially when running games or youtube. It also makes click or pops in my headphones when scrolling. The battery is very random, one day I got an amazing 16 hours with moderate/solid use (2.5hours talk time, lots of internet, bluetooth andWIFI on, etc), but then the day before I got maybe 6.5 hours.
The whole warming up thing is a non issue, its a quad core device in a 8mm shell - its going to get warm I belive.
But the above issues are real, Ive never seen this ugly banding or green static down the left side of the screen? Crazy and ugly!
My iPhone 4S was having some battery issues when i first got it, and would drain in 4 hoursm but once fixed it can last with bluetooth and WIfi on the whole time, about 18-24 hours no prob on a regular day for me.
Obiously HTC is more power hungry, more pixels (double) and quad core etc... but why is it random?
Oh yeah the last problem, when I used the camera, 2 issues.
1. It started flashing white screens on and off.
2. It doesnt record audio sometimes.
Sorry but this is horrible and how long does HTC take with the updates, I know apple usually 2-4 weeks.
Any help or suggestions? Ive had a SGS2 before as well, and although not as impressive and having an ugly UI, it was stable.
I'm with you on the battery, it doesn't make sense at the best of times.
I am yet to get more than 3 and half hours on screen time (real usage) yet though and i'm on about my 7th or 8th charge cycle.
This is good as it gets I fear.
It is a little strange that it could be so bad, and they made the battery non-removable? Surely they tested it and found they could make it last a whole day (12-16 hours moderate use) Its a mobile phone, not a home phone.
ONE981 said:
Hi guys, Im new to the forum and figured there would be some pretty cluey tech guys on here to ask some questions/raise concerns of mine.
I have a HTC one X and it has the banding issues, especially when running games or youtube. It also makes click or pops in my headphones when scrolling. The battery is very random, one day I got an amazing 16 hours with moderate/solid use (2.5hours talk time, lots of internet, bluetooth andWIFI on, etc), but then the day before I got maybe 6.5 hours.
The whole warming up thing is a non issue, its a quad core device in a 8mm shell - its going to get warm I belive.
But the above issues are real, Ive never seen this ugly banding or green static down the left side of the screen? Crazy and ugly!
My iPhone 4S was having some battery issues when i first got it, and would drain in 4 hoursm but once fixed it can last with bluetooth and WIfi on the whole time, about 18-24 hours no prob on a regular day for me.
Obiously HTC is more power hungry, more pixels (double) and quad core etc... but why is it random?
Oh yeah the last problem, when I used the camera, 2 issues.
1. It started flashing white screens on and off.
2. It doesnt record audio sometimes.
Sorry but this is horrible and how long does HTC take with the updates, I know apple usually 2-4 weeks.
Any help or suggestions? Ive had a SGS2 before as well, and although not as impressive and having an ugly UI, it was stable.
Click to expand...
Click to collapse
Regrading glitches if your are getting them on the side of the screen and while gaming and camera, you might have a defective unit i advice you call HTC
However make sure you have non of the develop options enabled, they look like bugs when enabled if you didn't know what you are doing
Try the tips in here first http://forum.xda-developers.com/showthread.php?t=1590956
Random battery has to do with android and there might be an app in the background eating it or something off in the firmware, an update regarding this is imminent
HTC usually is generous on updates, major OS updates take up to 6 months, bug fixing small updates doesn't usually take long two updates can happen in the same month, flagship phone get the priority in updates
Hey guys,
today i spoke to amazon germany about the one X, because i had already 3 faulty devices and all devices had the same issue, screen flicker.
The amazon worker said, they tested all devices and every device was faulty, now they are waiting for a statment from HTC. I think its very sad especially for the people who waited for their device, HTC shame on you -.-
picxar said:
Hey guys,
today i spoke to amazon germany about the one X, because i had already 3 faulty devices and all devices had the same issue, screen flicker.
The amazon worker said, they tested all devices and every device was faulty, now they are waiting for a statment from HTC. I think its very sad especially for the people who waited for the device, HTC shame on you -.-
Click to expand...
Click to collapse
This is very well known issue http://forum.xda-developers.com/showthread.php?t=1617009
Sent from my HTC One X using xda premium
Just a bad batch.
Over here in Ireland, very few if any people have had to return faulty devices.
yeah but not in this dimension, i thought a bunch of devices were faulty but not that much, what do you think hardware or software?
The store were I swapped mine 3 times also said there is no "sense" in swapping for a 4th as they are all flawed.
when they cant fix the issue through an ota, then its gonna be expensive for HTC
picxar said:
when they cant fix the issue through an ota, then its gonna be expensive for HTC
Click to expand...
Click to collapse
They may be able to fix it through an OTA. A lot of early ICS ROMs for the Rezound had screen flickering problems, but they've since been worked out. At least there's hope!
Sent from my ADR6425LVW using XDA
If only the level of attention AntennaGate got becomes as widespread for HTCs woes...then we might all get a free case - oh wait that won't fix the Wifi issues, or the flickering...or the yellow spots...
And the transformer prime had the.same.issue, it took 4 ota to fix it. I think I have seen people say it is possibly tegra related
Sent from my HTC One X using xda premium
picxar said:
Hey guys,
today i spoke to amazon germany about the one X, because i had already 3 faulty devices and all devices had the same issue, screen flicker.
The amazon worker said, they tested all devices and every device was faulty, now they are waiting for a statment from HTC. I think its very sad especially for the people who waited for their device, HTC shame on you -.-
Click to expand...
Click to collapse
While the problem is very real, I highly doubt that Amazon ripped open lots of boxes and started testing the phones. There are seals on the tape on the side of the box and they wouldn't have been able to resell the device after opening it I think they probably re-tested the faulty ones returned and judged by the number of returns that there was a general fault. By the way, it is easy to determine if your phone is a new never used one or not. When you switch the phone on, if it takes ages to start, going black for a while, it is new. If someone had switched it on, even if they didn't do anything, and switched it back off again, it would not take long to turn on the next time, due to fast boot. Since the fast boot setting is always on after a factory reset, I believe it is impossible to get the phone back into a state of "reset + long boot".
Also, having now been on my 6th phone, every single one of them had flicker. They were not all built at the same time or bought from the same store. I found a test case that could make any of them flicker
1) Battery below 50%
2) Brightness set to 40%-50% (varies a bit from phone to phone)
3) Go to the XDA forum web page on the phone. As the page is loading up, focus on the background and will see flickering as the CPU activity increases during rendering
I think there are two types of flicker. One that happens all the time on some phones most visible on grey backgrounds. And another type of flicker that happens at certain brightness/battery/cpu levels.
Another test case is:-
1) Set brightness very low, such as 20%
2) Go to app/play store
3) Choose "My Apps"
4) This may only work with a considerable number of apps..I tried it with 60. Rotate to landscape, watch very carefully the grey background...and then when the white re-appears, watch the brightness change upwards after it settles.
5) Rotate to portrait and watch again at the grey, then the white brightness levels
A friend bought a HOX just recently and it shows as well on these 2 test cases.
I bought my HOX from an italian ebay seller (a month ago: htc23) and device has arrived with an Amazon Spain package.
Never had any issue: no screen flicker, no flex ..no gap
When you have to set it up just to see it flicker that shows it's NOT an issue in my eyes - 'battery less than 50%, turn brightness to this level, etc.'
I have my phone on auto brightness, let the battery run to nothing sometimes and I have NEVER had the screen flicker. I'm saying there might not be a problem but when you get it under very precise circumstances I think you're deliberately looking for a problem...
EddyOS said:
When you have to set it up just to see it flicker that shows it's NOT an issue in my eyes - 'battery less than 50%, turn brightness to this level, etc.'
I have my phone on auto brightness, let the battery run to nothing sometimes and I have NEVER had the screen flicker. I'm saying there might not be a problem but when you get it under very precise circumstances I think you're deliberately looking for a problem...
Click to expand...
Click to collapse
I didn't go looking for the problem. I stumbled across it. I am very analytical, so once I find a problem, I determine the test case that produces it. I didn't return any of my phones for this problem. They all had other issues, such as screens that were not seating properly, one that displayed the left part of the image on the right side and vice versa (really weird that one), one that had a massive blue splodge near the middle of the screen etc etc
jonstatt said:
I didn't go looking for the problem. I stumbled across it. I am very analytical, so once I find a problem, I determine the test case that produces it. I didn't return any of my phones for this problem. They all had other issues, such as screens that were not seating properly, one that displayed the left part of the image on the right side and vice versa (really weird that one), one that had a massive blue splodge near the middle of the screen etc etc
Click to expand...
Click to collapse
That I can accept but this whole flickering issue seems a bit far fetched. I've got VERY good eyesight but cannot see anything wrong with my phone so I either have a perfect one or I'm just not bothered by it
Sent from my HTC One X using xda premium
picxar said:
yeah but not in this dimension, i thought a bunch of devices were faulty but not that much, what do you think hardware or software?
Click to expand...
Click to collapse
Not that much? How many does Amazon DE have in stock? 20? If it's more than that I highly doubt they opened every single unit to determine they're "faulty." The flickering's s/w and any phone is subject to it. Not all do, but all could. Last announcement on May 2 was HTC identified the issue and was working on an update specifically to address it. You're better off waiting until that fix is released.
ciubeca said:
I bought my HOX from an italian ebay seller (a month ago: htc23) and device has arrived with an Amazon Spain package.
Never had any issue: no screen flicker, no flex ..no gap
Click to expand...
Click to collapse
you are so lucky! mine is an ht23 too, but it does have flickering and suffers when pressing the LCD left side. HTC says it's normal for an LCD which is pressed, i've tried to explain them that this happens only on screen borders, that most devices have no flex issues and so on.....they don't want to replace it.
really disappointed.
my first and last htc for sure.
EddyOS said:
That I can accept but this whole flickering issue seems a bit far fetched. I've got VERY good eyesight but cannot see anything wrong with my phone so I either have a perfect one or I'm just not bothered by it
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Indeed, but also how often are you staring closely at the screen while a web page is loading. It hasn't really bothered me but if it was flickering the whole time on a grey background, that would certainly annoy me.
Don't think I've ever seen a panel phone, tv or monitor that doesn't flicker under certain circumstances if you really look for it. Unless of course it's happening all the time in which case something is wrong.
My One X? No problems here as far as I can tell and I'm not about to start to try and make them happen either.
Don't forget also - everyone's eyesight is different. Anyone familiar with rainbow effect on DLP projectors? Doesn't affect everyone - it's something to do with the way the brain interprets the signals.......
Sent from my HTC One X using XDA
Federic0 said:
you are so lucky! mine is an ht23 too, but it does have flickering and suffers when pressing the LCD left side. HTC says it's normal for an LCD which is pressed, i've tried to explain them that this happens only on screen borders, that most devices have no flex issues and so on.....they don't want to replace it.
really disappointed.
my first and last htc for sure.
Click to expand...
Click to collapse
Strange, as my last 2 had that issue. Made a youtube about it, send the link to HTC support and they contacted me. They told me that it was not the way an One X panel should react on pressure. Got a refund after the 3rd one, now I'm struggling what to do with my premium navigation license.
EddyOS said:
That I can accept but this whole flickering issue seems a bit far fetched.
Click to expand...
Click to collapse
If its far fetched why have HTC admitted to the problem in one of the many threads raised by users facing this issue?
Well I'm disappointed!
phone arrived Yesterday. Worked perfectly whilst I added all my personal details then I decided to install asphalt 8, just to see how it performs (I don't actually intend to play it - can't stand the pay to win crap), and the phone made a nasty crackling sound and froze on the menu screen.
Powered down with power button, and on restart the screen is messed up with multi coloured lines running across it in various places. Then freezes, and reboots to repeat the process,the lines appear in different places. Sometimes makes it into the os, sometimes show the android error broken robot icon.
I'm guessing some fault with the graphic chip.
Luckily I bought direct from amazon so they are sending a replacement, but I have lost money on next day delivery, plus however much it costs to send back the phone (I'm in the UK but bought from mainland Europe) also not pleased my personal details are still on the device. At least I didn't import it from China.
Hopefully my phone was just a rare dud, and the replacement will be fine, as I can't find any similar reports online.
Anyone else had similar problems?
Yeah I would say that's a faulty unit. Sending it back is the right thing to do. Hope you get your money back
Sent from my ZE550ML
Well the replacement is great so far.
I noticed before the 1st one died that it was getting pretty hot on the back at the top, whilst simply going through the setup process.
The new one has been cool throughout setup, charging and about 3 straight hours of webbrowsing, so maybe the heat issue some are reporting is related to the hardware issue that killed my 1st one.
It does seem that quality control could be lacking, but as long as you buy from somewhere that offers returns, then i think its well worth buying.
I have just been using it as a mini tablet at home until i get a case and screen protector, so i dont know what the call quality etc is like, but battery on wifi has been pretty good.
Also, i charged it fully 3 days ago, and then left it on standby with wifi turned on and didnt use it. This moring it had over 80% battery, so standby time is much better than my s4 mini.