I need some help from the real experts. I think that I may have screwed myself here on my One X Purchase. I got it from expansys-usa.com. Hopefully this is just my ignorance but from what I have been told by HTC customer service is that I received a Malaysian version of the One X. And that It will not be compatible at all with any US carrier for Data.
Here is where my current situation.
Ordered the phone wednesday 4/18 from Expansys-Usa.com
Received today, 4/20
Took it in to my local T-Mobile and had my sim from my Nexus One Cut down.
I receive phone calls and texts just fine but no data connection at all will work.
I was at T-Mobile for 2 hours as they tried to manually enter all APN settings, as well as talk to HTC support, no luck. In the end I was told I had a Malaysian model and that was the issue. When you enter the APN settings and save them, all it says is no Sim card found, please enter one. But the messaging and calling is connected in the back ground..
I have not been deep into phone tech for the last year or two so I am rusty on everything. What do you guys think, is there anything I can try to do here or is my only option to return the phone if possible?
Why would Expansys send out a Malaysian model? When first booting my phone the only language options are Asian-English but with like 12 different version of all different Asian countries. I get no option for anything in Europe.
Thank you..
mbomberz1 said:
I need some help from the real experts. I think that I may have screwed myself here on my One X Purchase. I got it from expansys-usa.com. Hopefully this is just my ignorance but from what I have been told by HTC customer service is that I received a Malaysian version of the One X. And that It will not be compatible at all with any US carrier for Data.
Here is where my current situation.
Ordered the phone wednesday 4/18 from Expansys-Usa.com
Received today, 4/20
Took it in to my local T-Mobile and had my sim from my Nexus One Cut down.
I receive phone calls and texts just fine but no data connection at all will work.
I was at T-Mobile for 2 hours as they tried to manually enter all APN settings, as well as talk to HTC support, no luck. In the end I was told I had a Malaysian model and that was the issue. When you enter the APN settings and save them, all it says is no Sim card found, please enter one. But the messaging and calling is connected in the back ground..
I have not been deep into phone tech for the last year or two so I am rusty on everything. What do you guys think, is there anything I can try to do here or is my only option to return the phone if possible?
Why would Expansys send out a Malaysian model? When first booting my phone the only language options are Asian-English but with like 12 different version of all different Asian countries. I get no option for anything in Europe.
Thank you..
Click to expand...
Click to collapse
Sounds like a t-mobile issue.
I have the same model as you I believe (asian region model, got "English" at initial startup but with a lot of different asian countries). All I did was go to "APN" setting in mobile networks, click on "AT&T" and everything works fine for me.
So yes, the asian one works on USA networks, but yours sounds like a t-mobile issue. This is of course if you have the same model as me, which is sounds like you do.
You know even if you had a European model it would only get 2G on T-Mobile?
Sent from my GT-I9100 using xda premium
joshnichols189 said:
You know even if you had a European model it would only get 2G on T-Mobile?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
That might be OP's problem. T-mobile 2g is so slow it would almost seem like there is no data connection.
HTC One X does not support t-mobile 3g.
Thanks for the replies. Although, I do know that I only will receive 2G. I had planned on this. But the problem is I get no data at all.
It is good to hear that there is someone else with this version and its working on ATT at least.
If your account is not provisioned correctly for the APN settings you are trying to use the phone will refuse to connect at all. Have Tmo check the plan they have you on. I had a similar problem with AT&T.
Sent from my HTC One X using Tapatalk 2
phobos512 said:
If your account is not provisioned correctly for the APN settings you are trying to use the phone will refuse to connect at all. Have Tmo check the plan they have you on. I had a similar problem with AT&T.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I will keep this in mind, thanks for the comment. The one problem is, I cant save any APN settings on the phone, when i enter them, and save, it just says there is no sim card in the phone. So its not saving them or using them.
I found this thread which seems like my issue: Take a look.
http://androidforums.com/htc-one-x/...im-issues-unlocked-htc-one-x.html#post4260319
mbomberz1 said:
Why would Expansys send out a Malaysian model?
Click to expand...
Click to collapse
Expansys will source the phone from the Asia region because they are readily available there IMO. I ordered from Expansys Australia and they sourced the phone from Hong Kong. And I too got all chinese freaking characters when I booted the phone a bit annoying but not much I can do now.
shadowboy23 said:
Expansys will source the phone from the Asia region because they are readily available there IMO. I ordered from Expansys Australia and they sourced the phone from Hong Kong. And I too got all chinese freaking characters when I booted the phone a bit annoying but not much I can do now.
Click to expand...
Click to collapse
hmm i got my phone shipped from hong kong and i don't have any branding or issues with it.. when i booted up no chinese characters or anything just ask the 4 language to pick.. but mine was a retail version from HTC in hong kong.
wai_lai416 said:
hmm i got my phone shipped from hong kong and i don't have any branding or issues with it.. when i booted up no chinese characters or anything just ask the 4 language to pick.. but mine was a retail version from HTC in hong kong.
Click to expand...
Click to collapse
Don't have branding on mine too. Just had to do a hard reset and I was able to choose from 3 languages (1 english and 2 chinese languages).
Have the same problem . I have tried many time apn setting manually , I have the same message no sim card insert one
If you figure out the issue , please let's know
Well a good update.
Like in the thread I linked, it was an issue with the T-Mobile sim cards. Only the old style works with this phone. At least for now, hopefully a software update will fix this. I went to another T Mobile store the guy there was really helpful and we tried a handful of simcards. Ended up with the conclusion that the 3G sim cards worked, old style. He had to grab one out of an old Sensation package he said. But the newer 3GG ones dont. I dont know of the real diff but I wanted to share how the outcome was. I am now happily on edge. Hopefully 3G soon!
mbomberz1 said:
I need some help from the real experts. I think that I may have screwed myself here on my One X Purchase. I got it from expansys-usa.com. Hopefully this is just my ignorance but from what I have been told by HTC customer service is that I received a Malaysian version of the One X. And that It will not be compatible at all with any US carrier for Data.
Here is where my current situation.
Ordered the phone wednesday 4/18 from Expansys-Usa.com
Received today, 4/20
Took it in to my local T-Mobile and had my sim from my Nexus One Cut down.
I receive phone calls and texts just fine but no data connection at all will work.
I was at T-Mobile for 2 hours as they tried to manually enter all APN settings, as well as talk to HTC support, no luck. In the end I was told I had a Malaysian model and that was the issue. When you enter the APN settings and save them, all it says is no Sim card found, please enter one. But the messaging and calling is connected in the back ground..
I have not been deep into phone tech for the last year or two so I am rusty on everything. What do you guys think, is there anything I can try to do here or is my only option to return the phone if possible?
Why would Expansys send out a Malaysian model? When first booting my phone the only language options are Asian-English but with like 12 different version of all different Asian countries. I get no option for anything in Europe.
Thank you..
Click to expand...
Click to collapse
Mbomberz,
Please let me know if you need any further assistance with this. You can PM me directly if you like. We are one of T-Mobile's PrePaid SIM distributors here in the States and could look into this for you.
Corey
EXPANSYS-USA
johnl199 said:
That might be OP's problem. T-mobile 2g is so slow it would almost seem like there is no data connection.
HTC One X does not support t-mobile 3g.
Click to expand...
Click to collapse
Wrong, Edge works on 3g and it is as fast as it can be..If you watch some videos of the One x on tmo you will notice how fast Edge is..
I bought from expansys USA as well. No problems at all and received the Taiwan build. I know a few people were having problems with T-Mobile and data. The issue was solved by getting the older micro sim card that said 3g, not their new one that says 3gg.
Sent from my HTC One X using Tapatalk 2
hello00 said:
Wrong, Edge works on 3g and it is as fast as it can be..If you watch some videos of the One x on tmo you will notice how fast Edge is..
Click to expand...
Click to collapse
EDGE/GRPS and "fast" shouldn't be used in the same sentence. EDGE is 2G, not 3G, and speeds are highly influenced by load on the network. 1MB down would be a stupendous result but in some markets is can be as low as 300KB. If it works for you; cool. But people shouldn't think that EDGE speeds are going to be a satisfactory alternative to HSPA/HSPA+. And speeds will vary widely across T-Mobile’s network.
http://en.wikipedia.org/wiki/Enhanced_Data_Rates_for_GSM_Evolution
hello00 said:
Wrong, Edge works on 3g and it is as fast as it can be..If you watch some videos of the One x on tmo you will notice how fast Edge is..
Click to expand...
Click to collapse
LOL!!!!!!!!!!
hello00 said:
Wrong, Edge works on 3g and it is as fast as it can be..If you watch some videos of the One x on tmo you will notice how fast Edge is..
Click to expand...
Click to collapse
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BarryH_GEG said:
EDGE/GRPS and "fast" shouldn't be used in the same sentence. EDGE is 2G, not 3G, and speeds are highly influenced by load on the network. 1MB down would be a stupendous result but in some markets is can be as low as 300KB. If it works for you; cool. But people shouldn't think that EDGE speeds are going to be a satisfactory alternative to HSPA/HSPA+. And speeds will vary widely across T-Mobile’s network.
http://en.wikipedia.org/wiki/Enhanced_Data_Rates_for_GSM_Evolution
Click to expand...
Click to collapse
your correct..it is 2g but works as it was 3g..this video will help you to understand that edge isn't slow like a lot of people may think..i had one time that it loaded a page almost instantly..i was surprised at the speed i was getting and still getting..and that was in an area where tmobile hasn't refarmed their 1900 spectrum
http://www.youtube.com/watch?v=Dr72-n-7cb0
Click to expand...
Click to collapse
I initially tried using my One X on Tmo here in the states as well. I got a prepaid micro sim from the tmo store and had no issues besides only getting dreadful Edge only. Switched to AT&T and had no problems getting hspa+ with no issues. I have a China made one X I bought from Singapore. If you're bent on using tmo, try a micro sim.
Sent from my HTC One X using Tapatalk 2
Related
I RMA-ed my HTC Titan X310e from UK because of the GPS Problem in tracking me down .
HTC sent it back with a US Motherboard of the Titan P series, which is from AT&T.
I have a goPhone service before and the UK Titan acquired great 3G for me, but now , i have the 4G icon popup, but i can;t access internet. I can call, text a message and receive them without any trouble.
I thought that even GoPhone services doesn't provide 4G Speed, at least they will still let me connect to the 3G network? Because i can't surf web at all.
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Download the HTC connection setup app while connected to the internet via wifi. Disconnect from wifi then run the connection setup app.
voluptuary said:
Download the HTC connection setup app while connected to the internet via wifi. Disconnect from wifi then run the connection setup app.
Click to expand...
Click to collapse
I tried. No luck.
But guess what, i swap the IPhone 4S Simcard from my Brother. I was able to get online on that sim.
So look like AT&T locked my simcard? Can they do that? because my simcard is a goldphone one.
A gophone sim will work in any att phone and an att sim will work in any gophone or that's how it is supposed be. If it's not working for you even after using the network tool I would stop in an att store (a corporate owned one) and talk to someone about it. BTW that 4G is still really 3G it's just how att shows HSPA+.
voluptuary said:
A gophone sim will work in any att phone and an att sim will work in any gophone or that's how it is supposed be. If it's not working for you even after using the network tool I would stop in an att store (a corporate owned one) and talk to someone about it. BTW that 4G is still really 3G it's just how att shows HSPA+.
Click to expand...
Click to collapse
I have the $50 Unlimited Plan, and yeah, whatever...
I had the H icon for HSPA+ ( I believe) when my phone is still an UK devices.
Now my titan is more like a mix from US Motherboard of AT&T Version and other part from UK version...
But what do you mean by a Corporate Ownder ATT Store?
Strike_Eagle said:
I have the $50 Unlimited Plan, and yeah, whatever...
I had the H icon for HSPA+ ( I believe) when my phone is still an UK devices.
Now my titan is more like a mix from US Motherboard of AT&T Version and other part from UK version...
But what do you mean by a Corporate Ownder ATT Store?
Click to expand...
Click to collapse
The moment you walk into a corporate owned AT&T store and ask them to fix your phone because you wanted unlimited Internet again on your smartphone, they'll more than likely say its not possible.
The data plans on GoPhone pre-paid accounts were never meant for smartphones, as prepaid smartphones have their own capped data packages you can purchase.
So if you really find someone very nice or helpful (and that is a big if), then great. But more than likely, they will turn you away and tell you that you can only use regular data packages on your smartphone device with a prepaid account.
prjkthack said:
The moment you walk into a corporate owned AT&T store and ask them to fix your phone because you wanted unlimited Internet again on your smartphone, they'll more than likely say its not possible.
The data plans on GoPhone pre-paid accounts were never meant for smartphones, as prepaid smartphones have their own capped data packages you can purchase.
So if you really find someone very nice or helpful (and that is a big if), then great. But more than likely, they will turn you away and tell you that you can only use regular data packages on your smartphone device with a prepaid account.
Click to expand...
Click to collapse
Yeah... at least they are right when i have Internet Service on the Contract-Based sim...
Freaking stupid...
Feel kinda regret for having the motherboard changed, lol.
Strike_Eagle said:
Yeah... at least they are right when i have Internet Service on the Contract-Based sim...
Freaking stupid...
Feel kinda regret for having the motherboard changed, lol.
Click to expand...
Click to collapse
I think you need to get onto HTC and ream them for sending you back a different phone that what you purchased. You purchased a UK phone, did you not? They sent it back to you with AT&T parts. This is not ok, as far as I'm concerned... if the substitution was not approved by you. It's up to HTC to make your smartphone 'right' again.
+1 with Ansieo
Sent from my HTC Titan Windows Phone
Here you can see the front of my Titan now
Clear, no AT&T mark.
But on the back, the model is from AT&T.
As far as i know, they said they replaced the MB and that is all they did, so, the screeen, camera... and something else that i don't know is still from UK.
As far as you guys tell me, i will have to find another temp replacement since this could happen regularly and i need my phone for my stuffs.
PS: I plugged the old GoPhone simcard in to a GSM Phone and i still have EDGE Signal and can surf web on it...
anseio said:
I think you need to get onto HTC and ream them for sending you back a different phone that what you purchased. You purchased a UK phone, did you not? They sent it back to you with AT&T parts. This is not ok, as far as I'm concerned... if the substitution was not approved by you. It's up to HTC to make your smartphone 'right' again.
Click to expand...
Click to collapse
and no, they didn't call me at all. The phone was received on Monday , and it get fixed in Tuesday, and sent it back to me on Wednesday...
I'd be losses if I bought an I branded phone, sent it in for repair, and received branded parts back.
Strike_Eagle said:
Here you can see the front of my Titan now
Clear, no AT&T mark.
But on the back, the model is from AT&T.
As far as i know, they said they replaced the MB and that is all they did, so, the screeen, camera... and something else that i don't know is still from UK.
As far as you guys tell me, i will have to find another temp replacement since this could happen regularly and i need my phone for my stuffs.
PS: I plugged the old GoPhone simcard in to a GSM Phone and i still have EDGE Signal and can surf web on it...
and no, they didn't call me at all. The phone was received on Monday , and it get fixed in Tuesday, and sent it back to me on Wednesday...
Click to expand...
Click to collapse
Sent from my Sexy Cyan Lumia 800 using XDA WP7 App
Correction: I'd be pissed.
Sent from my Sexy Cyan Lumia 800 using XDA WP7 App
I will call the lads down there to see what is up on Monday...
does HTC have an Unbranded US Version for Titan after all?
Strike_Eagle said:
I will call the lads down there to see what is up on Monday...
does HTC have an Unbranded US Version for Titan after all?
Click to expand...
Click to collapse
To my understanding... no, they don't.
anseio said:
To my understanding... no, they don't.
Click to expand...
Click to collapse
If i say i want an unbranded one, i bet they will say that there is not much difference between 2 version, and they can get me an Sim-Unlock Code...
But i just still wondering why i have 3g/4G access on the Contract-based Sim , but not GoPhone.
Strike_Eagle said:
If i say i want an unbranded one, i bet they will say that there is not much difference between 2 version, and they can get me an Sim-Unlock Code...
But i just still wondering why i have 3g/4G access on the Contract-based Sim , but not GoPhone.
Click to expand...
Click to collapse
Probably because if its got an AT&T/US IMEI, then AT&T is well aware that you are using a smartphone and they can actively block you from taking advantage of smartphone internet without the appropriate data package.
See before, you had an unknown IMEI from out of the country, so AT&T can't make heads or tails of it, and therefore they don't do anything about it when you use it on a plan you aren't supposed to be using it for. But now that they know you are using a smartphone, they say no data plan for you.
prjkthack said:
Probably because if its got an AT&T/US IMEI, then AT&T is well aware that you are using a smartphone and they can actively block you from taking advantage of smartphone internet without the appropriate data package.
See before, you had an unknown IMEI from out of the country, so AT&T can't make heads or tails of it, and therefore they don't do anything about it when you use it on a plan you aren't supposed to be using it for. But now that they know you are using a smartphone, they say no data plan for you.
Click to expand...
Click to collapse
I am using the $50 Unlimited All from GoPhone which is required for Smartphone.
"Smartphone users must purchase a data package to use data services with any plan. Pay-per-use is not available with smartphones."
http://www.wireless.att.com/cell-ph...cell-phone-plans.jsp?wtSlotClick=1-005ZH4-0-2
Strike_Eagle said:
I am using the $50 Unlimited All from GoPhone which is required for Smartphone.
"Smartphone users must purchase a data package to use data services with any plan. Pay-per-use is not available with smartphones."
http://www.wireless.att.com/cell-ph...cell-phone-plans.jsp?wtSlotClick=1-005ZH4-0-2
Click to expand...
Click to collapse
When you imported your Titan from the UK, AT&T had no way of knowing it was a smartphone. Therefore, you get to bypass any of their 'requirements'.
For example. I have a $20/mth unlimited GPRS Media Max plan. I get unlimited GPRS (from my feature phone) and 200 sms. Tethering is 'not allowed'. Now, I only use imported phones. I'm able to tether at HSPA speeds and my Lumia 800 from the UK is unrecognizable. Last year, I once put my SIM into an AT&T HTC HD7S and they immediately (and w/o my permission) forced me off my plan. A nasty little call to them and a ticket that took 5 days to resolve got me back on my old data plan.
Long story short. If the imei of your device is not recognized by AT&T as a smartphone, then you're victim to all of their limitations.
anseio said:
When you imported your Titan from the UK, AT&T had no way of knowing it was a smartphone. Therefore, you get to bypass any of their 'requirements'.
For example. I have a $20/mth unlimited GPRS Media Max plan. I get unlimited GPRS (from my feature phone) and 200 sms. Tethering is 'not allowed'. Now, I only use imported phones. I'm able to tether at HSPA speeds and my Lumia 800 from the UK is unrecognizable. Last year, I once put my SIM into an AT&T HTC HD7S and they immediately (and w/o my permission) forced me off my plan. A nasty little call to them and a ticket that took 5 days to resolve got me back on my old data plan.
Long story short. If the imei of your device is not recognized by AT&T as a smartphone, then you're victim to all of their limitations.
Click to expand...
Click to collapse
If i have to go with contract based... either the way is hurt, because their cheapest plan for an individual is like $69 for calling and data (they just require data for the contract, but we also need calling...)...
So basically, i don't really see the difference between branded and unbranded device if i use the contract-based sim (at least for me - who text and use data alot ) because there isn't much options,
Here is the Update:
I tried the iPhone Microsim in the slot for Titan, little weird, but it works.
The reason that i RMA-ed the phone was about my GPS when it fu(ked up. At least i know it is fixed (somehow) when it was able to acquire the position of mine, little bit slow, but i think that because i am staying inside the house and my location doesn't have great Signal for AT&T tho... ( i usually have 1-3 bar of AT&T inside.) But whatever, it was able to track down where i am and hold it for over 3-4 mins.
I also tried surfing web without Wifi:
So... I think i am going to AT&T store tomorrow. Sign up for a god damn contract...
Hello,
So I gave Softbank a chance to bring a good international handset but they are just too involved with Apple they dont have much interest in Android. 2012 summer line up is a joke.
So I decided to buy an unlocked HTC One X. Unfortuntely I need to be in Softbank because all my family is in Softbank. Also I'm a little chicken when it comes to changing APNs and all that unofficially and running the risk of paying a lot of money for data.
So I called Softbank and asked them about getting their SIM for my own handset. The rep was constantly saying that they dont recommend it and I should first bring my handset to them to check. I know they will not pass HOX because its micro sim. Softbank does not support micro sim on this service.
And now I'm stuck with two options:
1) Use my existing silver SIM contract (not pre-paid)
2) MNP to BMobile
I want to ask you guys if any of you have just plugged your SIM (after cutting it) to HOX and it worked? I know 3G data will not work but voice and SMS?
Also, if I do not put a APN and just disable 3G data, would the phone work as normal? I do not want 3G as I'm mostly in a wifi area and I carry a WiMax when I go out.
I would appreacite any information on HOX on Softbank.
Thank you.
I gave my sim card the chop-chop and It's working fine inside the HOX. Go for it man, no problems at all as long as you know where to cut.
Sent from my HTC One X using xda premium
YabeMadu said:
Hello,
So I gave Softbank a chance to bring a good international handset but they are just too involved with Apple they dont have much interest in Android. 2012 summer line up is a joke.
So I decided to buy an unlocked HTC One X. Unfortuntely I need to be in Softbank because all my family is in Softbank. Also I'm a little chicken when it comes to changing APNs and all that unofficially and running the risk of paying a lot of money for data.
So I called Softbank and asked them about getting their SIM for my own handset. The rep was constantly saying that they dont recommend it and I should first bring my handset to them to check. I know they will not pass HOX because its micro sim. Softbank does not support micro sim on this service.
And now I'm stuck with two options:
1) Use my existing silver SIM contract (not pre-paid)
2) MNP to BMobile
I want to ask you guys if any of you have just plugged your SIM (after cutting it) to HOX and it worked? I know 3G data will not work but voice and SMS?
Also, if I do not put a APN and just disable 3G data, would the phone work as normal? I do not want 3G as I'm mostly in a wifi area and I carry a WiMax when I go out.
I would appreacite any information on HOX on Softbank.
Thank you.
Click to expand...
Click to collapse
I just got my one x today. It's the international unlocked version. I just cut my sim card and put it in and it works perfectly. Don't worry just cut your sim and if you don't need wifi then disable mobile network, it will save you some battery as well.
Thanks Asavva.
If you dont mind can you give me some more details? As where you bought the phone (i'm going to buy from Expansys), and if you changed the APN settings etc.?
Also did you insert a black iphone sim or a normal silver sim?
Appreciate the information
Thank you Barondebxi.
Have you been having any issues with the phone? Wifi, screen?
YabeMadu said:
Thank you Barondebxi.
Have you been having any issues with the phone? Wifi, screen?
Click to expand...
Click to collapse
No problem man. I've had the phone for 5 hours now ( it came from FedEx this afternoon here in the US), no issues at all. It's a very good looking phone. Wifi works very well, screen is AMAZING! I've already installed 2 updates. My phone was on 1.26, then I installed 1.28 and now 1.29.
Thank you.
I'm evry worried after reading all the issues HOX is said to have: wifi, screen flickering, battery heating, scratches on the screen, etc.
But I just cant make up my mind to go for GS3.. this phone is just too gorgeous..
YabeMadu said:
Thank you.
I'm evry worried after reading all the issues HOX is said to have: wifi, screen flickering, battery heating, scratches on the screen, etc.
But I just cant make up my mind to go for GS3.. this phone is just too gorgeous..
Click to expand...
Click to collapse
Well it's funny cause for me, I had the galaxy s 3 preordered since yesterday morning. But they have delays because the supply is short so I bought the one x and got it delivered in 1 day. BUT personally I'm still going to buy the Galaxy S3, itt will be my main phone and this one will be my back up phone. Not to say it isn't as good but I'm more of a Samsung guy I guess. Nevertheless, this HTC one x is a beast! It's reallly the best thing HTC as ever released without a doubt.
Thank you Barondebxi.
I dont have a preference to either, its just that HOX looks better and I like the build than the GS3 plastic frame.
But I'm gonna give it a couple of weeks and see. Its very important that wifi works. Else I have no use from the phone. If the issues seems to persist I might as well go with a GS3.
YabeMadu said:
Thank you Barondebxi.
I dont have a preference to either, its just that HOX looks better and I like the build than the GS3 plastic frame.
But I'm gonna give it a couple of weeks and see. Its very important that wifi works. Else I have no use from the phone. If the issues seems to persist I might as well go with a GS3.
Click to expand...
Click to collapse
Either phone you choose you will be happy. But if you're afraid of running into some issues, I think the S3 is a better choice right now. But both are epic phones. Ok I'm going to bed. Take care!
I completely agree, SoftBank's Summer 2012 line-up was not worth waiting for. As of now, I live in Japan, but don't have a Japanese phone and was planning on going with a Galaxy S3 whenever docomo wants to release it... however, I do believe I would like the One X more. Are you certain that if I bought the international version, that it would not work with SoftBank's 3G?
Yes. Softbanks 2012 line up was crap. Just some Sharp phones.
I was originally planning on MNP'ing to Docomo and get a GS3. With the MNP discount it'd been a good deal.
But since my family are on Softbank it'd be cheaper for me to be in SB. Also I'm liking HOX more than GS3. It's one sexy phone. GS3 is more like a slightly modified GN and I'm hating "prebble blue".. what were they thinking!? And I'm not a white phone person.
I\m pretty certain that international unlocked HOX will work on SB, but you will need to have a SIM. SB will not provide you with a SIM for HOX, unless you buy a pre-paid version and use that SIM. I have seen on web that HOX works with SB network, but for 3G data you wil need to find the APN details. The one on the web are for iphone (black sim). I think the APNs are different for silver SIM. I also asked from Expansys and they said HOX works on Softbank, but I cannot guarantee whether they actually know it for a fact. But there is no reason it would not as it supports WCDMA (this will not work on AU though). Let me know if you go for it.
YabeMadu said:
Yes. Softbanks 2012 line up was crap. Just some Sharp phones.
I was originally planning on MNP'ing to Docomo and get a GS3. With the MNP discount it'd been a good deal.
But since my family are on Softbank it'd be cheaper for me to be in SB. Also I'm liking HOX more than GS3. It's one sexy phone. GS3 is more like a slightly modified GN and I'm hating "prebble blue".. what were they thinking!? And I'm not a white phone person.
I\m pretty certain that international unlocked HOX will work on SB, but you will need to have a SIM. SB will not provide you with a SIM for HOX, unless you buy a pre-paid version and use that SIM. I have seen on web that HOX works with SB network, but for 3G data you wil need to find the APN details. The one on the web are for iphone (black sim). I think the APNs are different for silver SIM. I also asked from Expansys and they said HOX works on Softbank, but I cannot guarantee whether they actually know it for a fact. But there is no reason it would not as it supports WCDMA (this will not work on AU though). Let me know if you go for it.
Click to expand...
Click to collapse
Your first paragraph consists of my exact thoughts and plans, although I have no family here, it seems like my co-workers use either docomo or SoftBank. The only way I'd go with SoftBank however is if 3G on the One X works with their network.
I'm hoping one of my friends still has his SoftBank iPhone microSIM card. If he does, I'm going to ask him to mail it to me, then buy the One X from Amazon and see if it works. According to Wikipedia, SoftBank runs on 1500/2100... the 1500 band that the One X doesn't seem to support. What are your thoughts on that?
Have a look at these links Habbit.
http://www.maru-kajiri.com/2012/04/htc-one-x-softbanksim.html
http://www.maru-kajiri.com/2012/04/htc-one-x.html
I highly doubt HOX will not work on SB network. I use a Desire from SB now and the radio is the same as HOX. I doubt SB changed the baseband of HTC phones. And if the SB iPhone SIM works on HOX, there is no reason for it not to work on HOX. I doubt the frequencies are different for iPhone (black SIM) and other (real smartphones (silver SIM).
BTW, why would you buy from Amazon (Amazon Japan I suppose)? They are little expensive than Expansys and also Expansys offers extended warranty. I'm not sure the warranty of when you buy from Amazon (because I dont think its directly sold from Amazon Japan). I thought if I buy from Exapansys it'll be easier to deal with warranty and other issues (basically because my Japanese is not good).
Also, as difficult as it is, I;m going to hold off buying HOX for couple of weeks, because of the Wifi issues its been having. I'm gonna wait till Expansys get new stocks and also see how these issues turn up in next few weeks.
Actually I was going to get it from Amazon US (even cheaper than Expansys) and either have my mom ship it to me, or have my co-worker bring it back when he takes a business trip to Colorado. Haha
Are the WiFi issues that widespread?
Yes it is. Particularly with earlier models. Worst, it could be well be a hardware issue.
http://forum.xda-developers.com/showthread.php?t=1688538&page=2
Interesting... I would really rather have the One X over the Galaxy S3, but that issue could be pretty annoying. How do you discover when Expansys receives new shipments of One X's?
I cut my Softbank silver SIM into Micro.
Enter open.softbank.ne.jp setting in APN.
Get 3G/H, SMS (both sending/receiving), Voice all great.
But I used WiFi most of the time cuz I dont wanna get a huge Data bill from Softbank. Heard so many stories about rumors on the forum.
Still working on MMS setting.
YabeMadu said:
Hello,
So I gave Softbank a chance to bring a good international handset but they are just too involved with Apple they dont have much interest in Android. 2012 summer line up is a joke.
So I decided to buy an unlocked HTC One X. Unfortuntely I need to be in Softbank because all my family is in Softbank. Also I'm a little chicken when it comes to changing APNs and all that unofficially and running the risk of paying a lot of money for data.
So I called Softbank and asked them about getting their SIM for my own handset. The rep was constantly saying that they dont recommend it and I should first bring my handset to them to check. I know they will not pass HOX because its micro sim. Softbank does not support micro sim on this service.
And now I'm stuck with two options:
1) Use my existing silver SIM contract (not pre-paid)
2) MNP to BMobile
I want to ask you guys if any of you have just plugged your SIM (after cutting it) to HOX and it worked? I know 3G data will not work but voice and SMS?
Also, if I do not put a APN and just disable 3G data, would the phone work as normal? I do not want 3G as I'm mostly in a wifi area and I carry a WiMax when I go out.
I would appreacite any information on HOX on Softbank.
Thank you.
Click to expand...
Click to collapse
BrianInfo said:
I cut my Softbank silver SIM into Micro.
Enter open.softbank.ne.jp setting in APN.
Get 3G/H, SMS (both sending/receiving), Voice all great.
But I used WiFi most of the time cuz I dont wanna get a huge Data bill from Softbank. Heard so many stories about rumors on the forum.
Still working on MMS setting.
Click to expand...
Click to collapse
Thank you very much BrianInfo.
Could you please give me some more info regarding the phone.
1) I'm also very worried about getting a huge bill and I want 3G data disabled. So what if I dont put the APN address and leave it blank? Will voice/SMS still work?
2) Can you also share how you bought the phone? and also its HW version number. I'm planning on buying through Expansys but seem there service is not that good.
3) Do you have any wifi issues with the phone?
THank you very much.
How would I go about getting the SoftBank Unlimited Data (Flat-Rate?) plan if I have neither SoftBank service nor a microSIM? Should I have one of my co-workers say they broke their microSIM card or something and ask SoftBank for a replacement for me to use, or should I sign up for a cheap phone and then change my plan after I sign my contract?
Hi all, long time reader/lurker, but finally took the plunge on one of the Korean G3 phones and ran into this...
Quick question for the people who have the F400S on AT&T: Do you guys get LTE Data on your G3's? Mine just came today, and I get great service (surprised I got LTE, was originally just planning on 3G usage) but whenever I access any site that isn't att.com/esupport or att.com/biztech, I get the redirect in the image.
Message says: "We're sorry, but you are attempting this transaction during a restricted time period set by your wireless account owner."
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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I have no weird account restrictions, and I've got a support ticket in AT&T (should hear back by the 16th), but was hoping to get some advice if any other AT&T F400S G3 owners are getting similar messages.
I'll post back with what AT&T tells me on whats going on.
UPDATE (6/12/2014): I knew I needed to link my new IMEI to my old SIM card (from HTC One). Though I had done the update with AT&T last night, it appears that it took a solid 5-6 hours for that update to apply.
The issue I had run into where it would ask me to "sign in" to the AT&T network, but kept redirecting me has resolved itself.
So for potential Korean G3 buyers on AT&T here in the states, remember to call AT&T and have them update your SIM card info to match up to your new IMEI. I had to deal with 6 awful phone support people, but finally landed on someone who knew what she was talking about when I had a chat session with a technical support agent. (The phone people were ridiculous saying I needed to buy a new data plan, or buy a new phone... ugh ::facepalm:: lol).
But after a solid day of rest and the IMEI update, I cannot be any happier... definitely an investment, but considering I buy phones off-contract every few years, this was a very reasonable buy (got it for $720 on ebay with shipping included)--my guess is that the phones off-contract here will run round the 649-699 price... assuming they charge a premium on LG's new flagship.
But as a side note... This phone is awesome! The screen is one of those things you just gotta see. Resolving pixels is difficult to my eyes, and I haven't done a side-by-side with a 1080p phone yet.
mikeythedude said:
Hi all, long time reader/lurker, but finally took the plunge on one of the Korean G3 phones and ran into this...
Quick question for the people who have the F400S on AT&T: Do you guys get LTE Data on your G3's? Mine just came today, and I get great service (surprised I got LTE, was originally just planning on 3G usage) but whenever I access any site that isn't att.com/esupport or att.com/biztech, I get the redirect in the image.
Message says: "We're sorry, but you are attempting this transaction during a restricted time period set by your wireless account owner."
View attachment 2793796
I have no weird account restrictions, and I've got a support ticket in AT&T (should hear back by the 16th), but was hoping to get some advice if any other AT&T F400S G3 owners are getting similar messages.
I'll post back with what AT&T tells me on whats going on.
But as a side note... This phone is awesome! The screen is one of those things you just gotta see. Resolving pixels is difficult to my eyes, and I haven't done a side-by-side with a 1080p phone yet.
Click to expand...
Click to collapse
I don't have the phone yet; however, I have question for you, does your plan with AT&T includes an LTE service? I'm only asking that because you said that you were planning to use it on 3g only.
Sent from my HTC One_M8 using Tapatalk
mikeythedude said:
Hi all, long time reader/lurker, but finally took the plunge on one of the Korean G3 phones and ran into this...
Quick question for the people who have the F400S on AT&T: Do you guys get LTE Data on your G3's? Mine just came today, and I get great service (surprised I got LTE, was originally just planning on 3G usage) but whenever I access any site that isn't att.com/esupport or att.com/biztech, I get the redirect in the image.
Message says: "We're sorry, but you are attempting this transaction during a restricted time period set by your wireless account owner."
View attachment 2793796
I have no weird account restrictions, and I've got a support ticket in AT&T (should hear back by the 16th), but was hoping to get some advice if any other AT&T F400S G3 owners are getting similar messages.
I'll post back with what AT&T tells me on whats going on.
But as a side note... This phone is awesome! The screen is one of those things you just gotta see. Resolving pixels is difficult to my eyes, and I haven't done a side-by-side with a 1080p phone yet.
Click to expand...
Click to collapse
Did you try a different browser? Also does it happen on all sites?
Hi again
Thank you so much for your questions/replies!
mrfriday2010- Yes, I have a 10GB Data/unlimited texts and minutes. LTE coverage where I am at was spotty (we got it on one of their later rollouts). I am guessing I am accessing the AWS bands that would have supported the AT&T/T-Mobile deal... but that fell through.
daraj- Also Yes, the issue occurred on the default browser and chrome.
mikeythedude said:
Hi again
Thank you so much for your questions/replies!
mrfriday2010- Yes, I have a 10GB Data/unlimited texts and minutes. LTE coverage where I am at was spotty (we got it on one of their later rollouts). I am guessing I am accessing the AWS bands that would have supported the AT&T/T-Mobile deal... but that fell through.
daraj- Also Yes, the issue occurred on the default browser and chrome.
Click to expand...
Click to collapse
I know you have a 400s, I have a 400L and a LG Gpro2 "S" both of them get LTE voice and Data, some things to think about
do you have correct LTE sim card?
I have had the same issue and I fix it by turning off wifi then back on and it fixes it
for whatever reason the phone seems to have issue going from wifi to data, my GS5 does the same thing
alwayslearning said:
I know you have a 400s, I have a 400L and a LG Gpro2 "S" both of them get LTE voice and Data, some things to think about
do you have correct LTE sim card?
I have had the same issue and I fix it by turning off wifi then back on and it fixes it
for whatever reason the phone seems to have issue going from wifi to data, my GS5 does the same thing
Click to expand...
Click to collapse
Everything is all good on my F400S now . After AT&T updated my IMEI to match the new device, all is up and running (and also after about 6 hours of letting that update take effect in their systems).
Just weird though, its the first time I have had to do that. Back before the days of LTE, I was able to access 3G from my SIM without having to update IMEI info.
Thanks for your input though .
Also something I noticed about my F400S -- I thought it was interesting that underneath the back cover, towards the top of the phone, it shows F400 S/L. The phone is the S version (SK Telecom), but I am assuming the L version seems to work alright on AT&T as well maybe?
mikeythedude said:
Everything is all good on my F400S now . After AT&T updated my IMEI to match the new device, all is up and running (and also after about 6 hours of letting that update take effect in their systems).
Just weird though, its the first time I have had to do that. Back before the days of LTE, I was able to access 3G from my SIM without having to update IMEI info.
Thanks for your input though .
Also something I noticed about my F400S -- I thought it was interesting that underneath the back cover, towards the top of the phone, it shows F400 S/L. The phone is the S version (SK Telecom), but I am assuming the L version seems to work alright on AT&T as well maybe?
Click to expand...
Click to collapse
mine does too inside at the top, it says S/L, my box says L and my phone - under phone info says L I have found out that L an S have the same bands. My L works fine on LTE for AT&T but I never called them or changed my IMEI number.
alwayslearning said:
mine does too inside at the top, it says S/L, my box says L and my phone - under phone info says L I have found out that L an S have the same bands. My L works fine on LTE for AT&T but I never called them or changed my IMEI number.
Click to expand...
Click to collapse
I did go contract-free recently... maybe AT&T doesn't like my money haha
Where are you guys purchasing you G3 from? Amazon or 28mobile?
I picked mine up on eBay. Got it in about a week from order date.
For those of you who got it working on AT&T: Did you just pop your SIM in and go, or did you have to manually create an APN?
I have an L model on the way and I was under the impression that I'd have to manually create an AT&T LTE APN in order for it to work properly. I'm currently on an LTE plan and using an LG G2. I swap sims all the time with no issue.
greyhulk said:
For those of you who got it working on AT&T: Did you just pop your SIM in and go, or did you have to manually create an APN?
I have an L model on the way and I was under the impression that I'd have to manually create an AT&T LTE APN in order for it to work properly. I'm currently on an LTE plan and using an LG G2. I swap sims all the time with no issue.
Click to expand...
Click to collapse
Pop in a sim and go, atleast for me it worked like that.
Pilz said:
Pop in a sim and go, atleast for me it worked like that.
Click to expand...
Click to collapse
What model do you have? One of the reviewers were saying that worked for the S model, but not the L or K. That on the L and K model, you would have to create the APN manually.
greyhulk said:
What model do you have? One of the reviewers were saying that worked for the S model, but not the L or K. That on the L and K model, you would have to create the APN manually.
Click to expand...
Click to collapse
I have the F400S and I had 0 issues getting it to work with ATT. My wife's ATT S5 had more issues and that's a carrier phone.
Pilz said:
I have the F400S and I had 0 issues getting it to work with ATT. My wife's ATT S5 had more issues and that's a carrier phone.
Click to expand...
Click to collapse
Ah, yeah. See, the bloggers were saying that the S works out of the box, but the L and K have to have APNs created manually before they will hit AT&T LTE. I guess I'll find out in a few days.
greyhulk said:
Ah, yeah. See, the bloggers were saying that the S works out of the box, but the L and K have to have APNs created manually before they will hit AT&T LTE. I guess I'll find out in a few days.
Click to expand...
Click to collapse
Best of luck, it shouldn't be that hard to set up if you need to do it manually.
Pilz said:
Best of luck, it shouldn't be that hard to set up if you need to do it manually.
Click to expand...
Click to collapse
Nah, I do it all the time. I was just curious if that was the experience other L/K users were having. It has been confirmed that all three models work on AT&T's LTE, so I'm not worried.
What's up guys? So I have the HTC 10 US unlocked model on AT&T and all works well, however, I just moved to Japan for 2 years and I go to start an account with DoCoMo and they won't let me which sucks, cause my att sim uses DoCoMo towers when roaming and I have all my bars and LTE. Anyway, I was forced to go with "KDDI au" and buy an iPhone on a 2 tera contract which sucks cause iPhones suck! Anyway, when I put my att sim into my iPhone, it connects to DoCoMo and goes into roaming. Works fine, but when I put my KDDI au sim into my HTC 10, it says no service available and won't work.
In settings, if I look at APN for KDDI, it seems none of them are configured automatically. Anyway, I would really like to get this sim to work on my HTC 10 and need some help doing that. I know this phone supports most of the bands.
PS. I hated iPhone 6 years ago with the 3g, and still hate it. Lol
I believe I just read that the carrier only accepts approved phones on its network, and I know they sell the HTC 10 cause I saw it for sale there. What if I changed the CID and MID to the international version? How would I go about doing that?
Quadrider10 said:
I believe I just read that the carrier only accepts approved phones on its network, and I know they sell the HTC 10 cause I saw it for sale there. What if I changed the CID and MID to the international version? How would I go about doing that?
Click to expand...
Click to collapse
Anyhow hTc 10 Japan is a different hardware...
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"lightbox_next": "Next",
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
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"lightbox_share": "Share",
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"lightbox_toggle_sidebar": "Toggle sidebar"
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Sent from quite brutal hTc 10 ..
So it's not possible to get my au sim to work on it at all? I've changed cid and mid but got nothing.
I've contacted HTC and they said that the HTC 10 is fully compatible with the KDDI au service and putting the sim in should just be fine. Obviously it's not and I've told them that it does not work. They said that the sim card may be locked. How do I go about unlocking my sim to work in this phone?
Quadrider10 said:
I've contacted HTC and they said that the HTC 10 is fully compatible with the KDDI au service and putting the sim in should just be fine. Obviously it's not and I've told them that it does not work. They said that the sim card may be locked. How do I go about unlocking my sim to work in this phone?
Click to expand...
Click to collapse
Usually it will tell you if it is locked. I suggest going to the KDDI carrier store and speaking with them.
I was in Europe and had to talk with them to get the sim fully activated.
coobot said:
Usually it will tell you if it is locked. I suggest going to the KDDI carrier store and speaking with them.
I was in Europe and had to talk with them to get the sim fully activated.
Click to expand...
Click to collapse
i just dont fully understand what is exactly going on here or how/what to do to fix it. it should just work. i dont get any messages when inserting the sim. just tells em to restart and then nothing happens. ill have to go one day and figure it all out i guess.
Quadrider10 said:
i just dont fully understand what is exactly going on here or how/what to do to fix it. it should just work. i dont get any messages when inserting the sim. just tells em to restart and then nothing happens. ill have to go one day and figure it all out i guess.
Click to expand...
Click to collapse
Have you spoken with the carrier at all about trying to activate it for you, or perhaps if you can get to a store and get a new SIM card.
For whatever reason my SIM from my M9 wouldn't work with my 10, it just wouldn't activate, Verizon (I know US) couldn't get it, I inserted a new SIM and it activated as soon as I inserted it.
Not sure if this is of any help, but hope it is and the best of luck. :good:
Just spoke with them. SIM card is not locked. I've tried 3 SIM cards on it all with au, so I think it's some settings or something that has to be changed. Or I have to fully convert my 10 to international. It's currently on latest US unlocked firmware but with superCID and international MID
ok, so i flashed the international version of leedroid rom and still no success however, when i check out APN list, i see KDDI au. when itry and connect to it, it says that my sim card does not allow me to connect to this network. what now? im gonna try and run the international RUU so it gets the radios and such, but idk what to do.
Quadrider10 said:
ok, so i flashed the international version of leedroid rom and still no success however, when i check out APN list, i see KDDI au. when itry and connect to it, it says that my sim card does not allow me to connect to this network. what now? im gonna try and run the international RUU so it gets the radios and such, but idk what to do.
Click to expand...
Click to collapse
suggestion would be a store visit and they could check it out... but then you did say you tried other sims and still same error...
store would be the best for you it seems as of now
SacredDeviL666 said:
suggestion would be a store visit and they could check it out... but then you did say you tried other sims and still same error...
store would be the best for you it seems as of now
Click to expand...
Click to collapse
Yup. I've been to the store as well. They didn't do anything more than I did. I think when o fully convert to international I'll bring it again.
well, i fully converted my phone over to WWE International version. changed CID to 11111111 and MID to the international one, ran the RUU inserted my SIM and nothing same as before. so im guessing that it is just incompatible. what else could it be?
Quadrider10 said:
well, i fully converted my phone over to WWE International version. changed CID to 11111111 and MID to the international one, ran the RUU inserted my SIM and nothing same as before. so im guessing that it is just incompatible. what else could it be?
Click to expand...
Click to collapse
Try entering in *#*#4636#*#* in the phone and messing with the radios and network types in phone information.
Japanese phones are absolutely not "international" phones in either hardware or software, so you've been going down the wrong track, I bet.
Somebody over here also had trouble getting service to their non-Japanese HTC 10 and gave up.
I've tried 3 SIM cards from one carrier and 1 from SoftBank. SoftBank cell service worked but data did not.
As far as APN for KDDI au, I can't seem to find ones that work.
Ok I've tried playing with settings in the TEST app by punching in those numbers and symbols into the dialiar, but still can't get it to connect.
anyone have an idea how to get this working? i just dont understand.
Spent hours trying to get this done, what a pain in the @SS!
It thinks the IMEI2 is a physical sim!
They have to fix this crap.
Verizon's support is going down the tubes big time.
I didn't know there is Verizon Fold 4 eSim option? I preordered mine and it arrived last Monday. Activated it the same day. It comes with a new pSim, and I have to admit I am questioning the necessity of pSim if every new phone comes with one (physical sim) and I have no reason to take it out because I won't be changing plans or carriers in the foreseeable future. Why have one? Give me the option to buy a specific/no change/this-carrier-only-forever, and I can save a few bucks? Why the heck not! I am obviously aware of tract phones, or maybe I am not if that is where your question is going to lead.
Verizon - yes
New Fold 4 - yes
Activated - yes
eSim - no
interesting concept I didn't know existed.
The box came with the pokey tool specifically for sim removal. I haven't bothered to double confirm there is actually a sim in the tray that pops out. I trust them, it's there and we know the phone doesn't come with expandable micro sd ability so the tray better have a sim, or why have the tray?
If I were to pop the tray out just to look and that is the only reason for pulling it out, I have a chance of breaking something. Don't do that. That's what pilots do, and then I gotta fix it. LOL
The purpose of having esim is so you can put your primary number on it and have a physical sim slot free. This way if the phone is a work phone (or vice versa) you can have both lines on one device. Also, for traveling it comes in handy. Not sure about Samsung but I know with Apple you can actually have multiple lines registered to esim. Only two lines can be used simultaneously but (again) this comes in handy for travelers that may not have service with a particular carrier but another does, for example.
Carriers have rules too that governor the use of esim registration as well as sim lock. For example a Verizon phone on equipment payment plan (EIP) won't work on TMO on esim. At least not for the intial 60 day period from activation. Other carriers (ATT), for example won't lift the sim lock until the device is paid off.
This is why I always get unlocked devices. Always.
I have a question for you, are you getting 5g on your unlocked phone with Verizon? I got my phone on launch day from Samsung, unlocked and have not had 5g. It was working fine on my prior Note20 ultra...
Would this esim issue solve the problem?
DrunkFuX666 said:
I have a question for you, are you getting 5g on your unlocked phone with Verizon? I got my phone on launch day from Samsung, unlocked and have not had 5g. It was working fine on my prior Note20 ultra...
Would this esim issue solve the problem?
Click to expand...
Click to collapse
I got my fold 4 on verizon and 5g works. It's didn't work too good at first and then I chatted with customer service a couple of days ago and now I finally get the full speed like I used to. I guess they never activated it properly before.
I've had no problems with 5G.
Unlocked running big red V in Tampa Florida.
DrunkFuX666 said:
I have a question for you, are you getting 5g on your unlocked phone with Verizon? I got my phone on launch day from Samsung, unlocked and have not had 5g. It was working fine on my prior Note20 ultra...
Would this esim issue solve the problem?
Click to expand...
Click to collapse
I've had no problems with 5G.
Unlocked running big red V in Tampa Florida.
DrunkFuX666 said:
I have a question for you, are you getting 5g on your unlocked phone with Verizon? I got my phone on launch day from Samsung, unlocked and have not had 5g. It was working fine on my prior Note20 ultra...
Would this esim issue solve the problem?
Click to expand...
Click to collapse
Possibly although if it is activated you should be getting whatever services are available.
Interestingly enough, I have two VZW numbers on my Fold 4 currently. One on a physical "5G" SIM provided by VZW in the past month, and the other on esim. Both numbers are on accounts with the highest level plan.
I was in an area that barely got any signal and the number with the physical sim was bouncing between no service and one bar whereas the esim number never completely lost service. Signals for both were in the -120 to -130 dBm range so very, very weak.
It was interesting to see this, however.
I've had both lines on my iPhone 13 Pro Max the same way and often see similar results and the signals showing for each often show different number of bars as well.
gsingh22 said:
I got my fold 4 on verizon and 5g works. It's didn't work too good at first and then I chatted with customer service a couple of days ago and now I finally get the full speed like I used to. I guess they never activated it properly before.
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The website is so painful to log into... I'll try to chat with someone... Not had the time to go to an office, although not sure if they may be better or worse than chat...
cpufrost said:
Possibly although if it is activated you should be getting whatever services are available.
Interestingly enough, I have two VZW numbers on my Fold 4 currently. One on a physical "5G" SIM provided by VZW in the past month, and the other on esim. Both numbers are on accounts with the highest level plan.
I was in an area that barely got any signal and the number with the physical sim was bouncing between no service and one bar whereas the esim number never completely lost service. Signals for both were in the -120 to -130 dBm range so very, very weak.
It was interesting to see this, however.
I've had both lines on my iPhone 13 Pro Max the same way and often see similar results and the signals showing for each often show different number of bars as well.
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Click to collapse
Can you post a screenshot with Verizon activated on esim? I was told it can't be done yet...
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cpufrost said:
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Much respect, what did you say to them? How did you do it. It's failed 3 times for me. And I would kill to have Verizon on esim so I can have aren't back to is annoying at times verizon variant or unlocked?
Mine is unlocked direct from Samsung.
I probably spent a total of 6 hours of my time to get this (finally) working over a period of about 1 week. Started with the website. It detected the IMEI as esim and 5G capable and compatible with VZW. Everything looked good but it would not activate at all! Tried a second time and got an error to contact support.
Did that via chat and got nowhere fast. They opened a ticket that they said could take up to a week to get resolved! I called a few more times during this period, transferred around to different people, etc. Still no luck.
The final time that worked was even though Verizon showed up as a carrier I still had no service. I was transferred to someone else that did more TS and finally asked me for the EID. After about 10 minutes, she came back and had me power off the phone. When it came back on I did see Verizon showing up along with my number. It took a few minutes and texts started coming through and I had voice and data!
It was a royal PIA. Perhaps everyone will benefit now that Apple is switching to esim ONLY as it will REQUIRE the carriers to get their S4iT together and make this process smoother. Because this was a total cluster-f!
cpufrost said:
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I'm trying right now... Not looking too hot
cpufrost said:
Mine is unlocked direct from Samsung.
I probably spent a total of 6 hours of my time to get this (finally) working over a period of about 1 week. Started with the website. It detected the IMEI as esim and 5G capable and compatible with VZW. Everything looked good but it would not activate at all! Tried a second time and got an error to contact support.
Did that via chat and got nowhere fast. They opened a ticket that they said could take up to a week to get resolved! I called a few more times during this period, transferred around to different people, etc. Still no luck.
The final time that worked was even though Verizon showed up as a carrier I still had no service. I was transferred to someone else that did more TS and finally asked me for the EID. After about 10 minutes, she came back and had me power off the phone. When it came back on I did see Verizon showing up along with my number. It took a few minutes and texts started coming through and I had voice and data!
It was a royal PIA. Perhaps everyone will benefit now that Apple is switching to esim ONLY as it will REQUIRE the carriers to get their S4iT together and make this process smoother. Because this was a total cluster-f!
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Click to collapse
When I scan the cr is says my plans not setup and will not detect me
They need the IMEI 2 (esim) AND EID. Have no idea why they are having such a hard time with the newest Samsung phones! I was having the same issue initially.
What are the benefits of switching to esim? Besides having the sim slot available for an additional line or other carrier?
Not needing to carry two phones!
Anyone have an update regarding getting Verizon to activate your esim? They still won't activate mine, and I'm tired of carrying 2 phones (work and personal).
TechBSwift said:
Anyone have an update regarding getting Verizon to activate your esim? They still won't activate mine, and I'm tired of carrying 2 phones (work and personal).
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Cpufrost seems to be the only one I've seen. I couldn't either