[Q] My HTC Desire doesn't unlock...! Please help - Desire Q&A, Help & Troubleshooting

Hi,
I've locked my phone yesterday and I've found a problem that doesn't let me unlock the device. I couldn't unlock and reboot the phone, so I took off the battery and placed it on and started up the phone. It freezed again on the unlocking. Tried this a couple of times - same problem. It has no wallpaper, the SD card reacts very slowly, the network also, and the screen doesn't turn off by itself if you don't do it so. Sometimes I can't even answer a call, it shows somthing like "Application not responding. Wait/Force close". I doubt it's the HTC Sense broken down or something similar. Please help me, I need my phone very quickly!
P.S. The phone is NOT rooted
Thanks!

kdervisov said:
Hi,
I've locked my phone yesterday and I've found a problem that doesn't let me unlock the device. I couldn't unlock and reboot the phone, so I took off the battery and placed it on and started up the phone. It freezed again on the unlocking. Tried this a couple of times - same problem. It has no wallpaper, the SD card reacts very slowly, the network also, and the screen doesn't turn off by itself if you don't do it so. Sometimes I can't even answer a call, it shows somthing like "Application not responding. Wait/Force close". I doubt it's the HTC Sense broken down or something similar. Please help me, I need my phone very quickly!
P.S. The phone is NOT rooted
Thanks!
Click to expand...
Click to collapse
You will lose all your data by doing this.
Boot into the bootloader (power off, press and hold volume down, press and hold power).
Wait for some green writing to appear and then disappear (about 7 seconds).
Use the volume down button to navigate to "clear storage", then press power.
Once this is done, reboot the phone and hope for the best.
----------------
If this doesn't work, make a goldcard (google how to) with any other android phone you may have, insert the goldcard in your desire
download the latest WWE RUU (look on resources in my guide)
boot into fastboot mode (hold back & power) and plug it in via USB to your PC
Run RUU.exe and do not touch the phone til it completes.

bortak said:
You will lose all your data by doing this.
Boot into the bootloader (power off, press and hold volume down, press and hold power).
Wait for some green writing to appear and then disappear (about 7 seconds).
Use the volume down button to navigate to "clear storage", then press power.
Once this is done, reboot the phone and hope for the best.
----------------
If this doesn't work, make a goldcard (google how to) with any other android phone you may have, insert the goldcard in your desire
download the latest WWE RUU (look on resources in my guide)
boot into fastboot mode (hold back & power) and plug it in via USB to your PC
Run RUU.exe and do not touch the phone til it completes.
Click to expand...
Click to collapse
Well thanks man for the work, but I'm kinda n00b at all these phone system stuff, is there any other way that has less consequences than this, I mean, no losing all the data stored?

no, not without a properly functioning device.

Related

why my Desire cannot boot into HBOOT menu

Please help ...
Any MOD please delete this Thread!
Cant see anything to help here .....
Sorry ... sorry..
I turn the phone off, press the power button and volume down ... I don't see any HBOOT menu.
I have change the option to disk drive (under PC connection) ..
First Volume Down (hold) then Power!
What did you want to do?
Flashing Recovery Image with Unrevoked?
I am trying to
(1) unroot using Painless root by UnrEVOked
(2) flash a cooked ROM
Did you downloaded the hboot driver?
http://www.unrevoked.com/rootwiki/l...unrevoked.com/recovery/android-usb-driver.zip
U should connect your Desire to pc and mount USB Storage and only after this run unrevoked.exe in admin mode Hboot mode should enter automatic.
Sry for my english ;-)
Edit: I think u want to root not unroot ? =)
The steps is as follow
1) Download the unrEVOked modified USB driver and expand it somewhere you will remember.
2) Turn off your phone, then boot it into the HBOOT menu by holding power and volume down.
3) Connect the phone to your Windows machine with a USB cable and wait for the phone to say HBOOT USB PLUG on screen
I am stuck at #2
You are completely powering the phone off first, aren't you? Then hold volume down and tap power keeping volume down held until hboot comes up.
Try put your device Power Down and start it with back + power then select Hboot mode with power button.....This should help ;-)
please help.
i try to install froyo rom.
after flash FroYo_inkreDroid (14.07.2010) rom (throught standart flashrom procedures by update.zip) the device will not boot into os. i try update modem and after this the device win not booting to hboot menu.
i try press both combination (back key + power and volume down + power). the result of both combination is: 7 short vibro signals and black screen.
please help me, how me recovery my device.
thnx and sorry for my english.
HTC Desire Loop problem
Hi All,
Been reading the threads, having had this problem with my HTC desire:
Went to a Boot Loop this morning and I haven't yet performed the CLEAR STORAGE function. Called HTC to complain that I have to loose my data and asked them if they can help deleting some of the data on the phone's own memory, so I can restart it. I think the problem occured when the low memory message appeared. From HTC told me that they cannot do that for legal reason.
Does anyone know how I can access the phone memory, delete some data and then restart it, rather than CLEAR STORATE it, since I will loos all my sms and phone book, setings, etc...
Please if you know, let me know.
Thanks you
Plamen
To boot your Desire S into hboot by holding ‘back’ button down, your SIM card should be inside the phone.

HTC Desire Z feared bricked. (Perhaps stuck in bootloader)

I appoligise if this has been asked before.
I have a HTC Desire Z which I have rooted using the Cyanogen Wiki Method which i believe was successful, I wanted to check whether I was S-Off before loading custom roms.
wiki.cyanogenmod.com/index.php?title=HTC_Desire_Z:_Rooting
I read on a forum you should bootload to check, so i held power and VOL up on restart however now i have a black screen with a flashing red led at the top and am unable to get out of this mode does anyone have any advise what I need to do?
Anything would be helpful I'm in the UK military currently deployed on OPS this is my only means of comms to family. Thanks in advance.
Crap, so you're stuck in bootloader huh? Well if you have a PC with you then thats good news. Cause you can just flash something via your bootloader if you have ADB set up.
Wait, you said it has a red led lit right?... the battery might have died on you in all honesty because that's the only time a red/amber led would come on. If this is the case just leave it charging for like 20 minutes before try to turn it on.
Anyways, if that isn't the issue try getting the screen onto that bootloader page. As soon as you get to that you can start fixing it. It should say FASTBOOT_USB or something similar to that. Now on your pc start up your CMD Prompt (Run > 'cmd'). From there try typing Fastboot devices and it should list your device as HT########. If you can get to that then we're doing well.
BEFORE you try this, just note I've never fastboot flashed a ROM and I only posted this because you seem to need it urgently. If you can wait, then post what you've actually done to the phone so I can provide you with a more tailored solution that will work. (post whether the phone is rooted, s-off or superCID or just the guides and where you got stuck)
Now what you need to do is plug your microSD into your laptop and do this:
Aegishua said:
Before you do this please do the following:
1a. Download the RUU I’ve linked (it should be a ~300mb exe file)
1b. Run the setup until you get to the screen with the tick boxes
1c. Goto C:\Users\<your account name>\AppData\local\temp. Then right click and Sort By Date Modified. Look for the most recently created folder which should look like {xxxxxxx-xxxxxx-xxxxxxxx}. Then navigate into it and its parent folder. Look for rom.zip and copy that to your goldcard/memory card.
1d. Rename the rom.zip on your memory card to PC10IMG.zip
1e. Mount your sd card back onto your phone.
Click to expand...
Click to collapse
In this case you want it to be called update.zip. Now you can pop the microSD back into your phone and from there get back into your bootloader and switch to fastboot. Now when it says fastboot_usb you can run this on your PC's CMD Prompt. fastboot update /sdcard/update.zip
did you try something as simple as a battery pull? also, I noted you said power + vol up, you need to do power + vol down to enter bootloader. I seem to remember something similar happening to me back in the day.
chances are it's fine. I'd do a battery pull and boot it normally just to make sure, then power off and enter bootloader to ensure you are s-off by pressing power + vol down.
It is supposed to be volume DOWN + power, I just tried volume up, my phone vibrated 3 times and an orange light flashed continuously, but it was solved by a battery pull, and it was back to normal
Sent from my HTC Desire Z using XDA App
only charge led shows lifesigns.
**moved to new post**

[Q] I have flashed chinese MIUI Desire_2.4.13 ROM

I have registered my account to ask this question. I have been flashing roms since I bought desire a month ago. But this time I flashed the chinese version of MIUI rom from their official website. They didn't even mentioned on their site that this is Chinese and official version of the rom.
My question is, how can I connect my USB cable to connect to the computer and then copy some other rom to my memory card. ( I don't have memory card reader/adapter). I tried to connect it but it's showing charging icon on the status bar, I then tap on that icon and there were some on/off options I tried to change them in both states but the device is still not connecting to the computer in USB mode. I am bit afraid because I am experiencing this strange problem that I haven't found fix on the net.
P.S: Sorry for my English and please reply urgently I can't even use my phone with this chinese version.
Why don't you just go to recovery (just power off phone and then while holding volume down press and hold power) and mount sdcard from there?
ser.clansman said:
Why don't you just go to recovery (just power off phone and then while holding volume down press and hold power) and mount sdcard from there?
Click to expand...
Click to collapse
I have to connect my phone with pc, so I can put another rom on the sd card and then flash it. Is it possible to do this via recovery? If yes please guide me how do this.
Thanks
Yes, it is possible... Like i said, turn off your phone (if you're not sure how take the battery out and put it back again), then while holding the volume down button on the side of the phone press and hold power button... Phone should turn on, screen should be white with phone info on the top and Norad skating at the bottom of the screen - this is called bootloader... After several seconds some check-ups should be done and you should be able to move through menu by pressing volume up and down... Navigate to recovery and press power button to select it... Now the screen should change and you should be taken to recovery whichever you have installed... From there you can either restore a nandroid backup if you previously made it or toggle usb/mount usb or whatever it says and while in that menu connecting phone you should be able to access sdcard... if there is something you can't follow ask...
ser.clansman said:
Yes, it is possible... Like i said, turn off your phone (if you're not sure how take the battery out and put it back again), then while holding the volume down button on the side of the phone press and hold power button... Phone should turn on, screen should be white with phone info on the top and Norad skating at the bottom of the screen - this is called bootloader... After several seconds some check-ups should be done and you should be able to move through menu by pressing volume up and down... Navigate to recovery and press power button to select it... Now the screen should change and you should be taken to recovery whichever you have installed... From there you can either restore a nandroid backup if you previously made it or toggle usb/mount usb or whatever it says and while in that menu connecting phone you should be able to access sdcard... if there is something you can't follow ask...
Click to expand...
Click to collapse
Thank you so much, I use the option Mount USB storage and put my rom on the card and I have finally come back to some English rom. Thanks it worked.

[Q] I can't access Bootloader or Recovery PLEASE Help!

My HTC One M8 (Verizon) is seemingly bricked. My phone is rooted, S-Off, with the stock ROM. I have been trying to update to the latest OTA update by returning to stock. I had previously modified some entries in the Build.prop and Platform.xml. I knew those had to be default in order for the OTA to work. I had copied the original files and pasted them to my SD Card so that I could simply cut the modified versions, paste them to my SD Card, and cut the originals from my SD Card and put them in their corresponding system folders.
Upon a reboot something apparently went horribly wrong because all my phone does now is boot with the white screen and green HTC Logo, then the screen goes black. I have tried the typical Power Button + Volume Down but it won't enter the boot loader. The good news is that the USB port seems to still work for my windows computer recognizes a device connecting to it but it doesn't show up as an interactive device in windows explorer..if that makes sense.
Please Help!
SF-Echo18 said:
My HTC One M8 (Verizon) is seemingly bricked. My phone is rooted, S-Off, with the stock ROM. I have been trying to update to the latest OTA update by returning to stock. I had previously modified some entries in the Build.prop and Platform.xml. I knew those had to be default in order for the OTA to work. I had copied the original files and pasted them to my SD Card so that I could simply cut the modified versions, paste them to my SD Card, and cut the originals from my SD Card and put them in their corresponding system folders.
Upon a reboot something apparently went horribly wrong because all my phone does now is boot with the white screen and green HTC Logo, then the screen goes black. I have tried the typical Power Button + Volume Down but it won't enter the boot loader. The good news is that the USB port seems to still work for my windows computer recognizes a device connecting to it but it doesn't show up as an interactive device in windows explorer..if that makes sense.
Please Help!
Click to expand...
Click to collapse
When you connect it to the PC can you pick up the device with adb? If so, have you tried to run the command from adb to boot it into bootloader? adb devices ... if found, adb reboot bootloader
:fingers-crossed:
BerndM14 said:
When you connect it to the PC can you pick up the device with adb? If so, have you tried to run the command from adb to boot it into bootloader? adb devices ... if found, adb reboot bootloader
:fingers-crossed:
Click to expand...
Click to collapse
I'm not too familiar with ADB commands but I typed in "adb reboot recovery" and it said: "error: device not found" so even if my command was wrong it's still not detecting it. I also tried: "fastboot reboot bootloader" and it just says "waiting for device"
Also I feel like it's worth mentioning the phone is automatically rebooting every two minutes or so (haven't timed it exactly but it's a while). Still showing the green HTC Logo then the screen goes dim, then the screen turns off.
SF-Echo18 said:
I'm not too familiar with ADB commands but I typed in "adb reboot recovery" and it said: "error: device not found" so even if my command was wrong it's still not detecting it. I also tried: "fastboot reboot bootloader" and it just says "waiting on device for device"
Also I feel like it's worth mentioning the phone is automatically rebooting every two minutes or so (haven't timed it exactly but it's a while). Still showing the green HTC Logo then the screen goes dim, then the screen turns off.
Click to expand...
Click to collapse
Try holding volume UP + Power button, this simulates a "battery pull", just hold it in for a while it can take a while to "pull", when it's off try again booting into bootloader, volume DOWN + Power button.
BerndM14 said:
Try holding volume UP + Power button, this simulates a "battery pull", just hold it in for a while it can take a while to "pull", when it's off try again booting into bootloader, volume DOWN + Power button.
Click to expand...
Click to collapse
I held Volume Up + Power Button and it showed the white screen with the green HTC logo. I then released all buttons. Once the screen turned off I then held Volume Down + Power Button for two minutes straight and nothing happened.
Even though we haven't found a solution yet, I am appreciative of the help.
sounds like you never installed the htc drivers for your phone, hence your pc doesn't see the phone when you are doing ADB commands.
install the drivers for it, then try the ADB commands via your pc
and dont mess with the build prop or other system files unless you have a working back up and are 101% certain about what you are doing..
Just remember to change directory in command prompt to the folder where adb.exe is located.
I don't know why the device doesn't reboot into bootloader though when you hold volume down + power button, shouldn't have to hold it for 2minutes. Holding volume up + power button to simulate a "pull" should only take up to 20 seconds or so at most and pressing volume down + power will then immediately take you into bootloader mode, or at least it's supposed to.
Did you release the volume up / power combo when the screen went dead or before? Try holding it until the phone shuts off and then right away press volume down + power.
Sorry if I'm not answering right away though, busy eating, and will be here and away for the next hour or so while I get ready for work =o( once I leave for work I'll only be able to help some more after like 2 hours or so. Hopefully we can do something before then though =o)
wase4711 said:
sounds like you never installed the htc drivers for your phone, hence your pc doesn't see the phone when you are doing ADB commands.
install the drivers for it, then try the ADB commands via your pc
and dont mess with the build prop or other system files unless you have a working back up and are 101% certain about what you are doing..
Click to expand...
Click to collapse
You're right, I didn't install the drivers. I did so and ADB was able to recognize it and I was able to access the bootloader. Thank you everyone for your help. I won't be making the mistake again.
SF-Echo18 said:
You're right, I didn't install the drivers. I did so and ADB was able to recognize it and I was able to access the bootloader. Thank you everyone for your help. I won't be making the mistake again.
Click to expand...
Click to collapse
So you'll be able to fix it from here on then? I was just about to link this thread to you as well should you have gotten adb to work again, it's for the RUU for Verizon seeing as you said you're on Verizon.
But going by your response up there you might already know how to fix this issue further :good:
BerndM14 said:
So you'll be able to fix it from here on then? I was just about to link this thread to you as well should you have gotten adb to work again, it's for the RUU for Verizon seeing as you said you're on Verizon.
But going by your response up there you might already know how to fix this issue further :good:
Click to expand...
Click to collapse
Indeed I appreciate it, but I just finished installing the RUU ha. Hopefully this thread will be of use to someone in a similar circumstance in the future.
Share another method of getting into recovery mode on non-responsive blank screen
Hi,
I just want to share how I accessed recovery mode with the same build.prop issue but with S-ON (might work with S-Off too).
I found the solution from here:
http://forum.xda-developers.com/htc...ter-download-mode-t2853100/page2#post62490577
To get into recovery mode on a non-responsive blank screen, hold the power button and volume up button at the same time and then approximately after 10 seconds, switch from pressing the volume up to volume down button before the HTC logo white screen shows while still holding down the power button. After, a white boot screen will give an option to go into recovery mode.

Just another person who has Hard Bricked his M8

Hello Everyone
TL;DR Screen doesn't come on at all, battery led only flashes while it is rebooting (More details below), and When plugged in to my windows pc, a bunch of "Local Disk Found" pop up, some of the volumes I can access, most I cannot.
I have searched and searched the internet the past 24 for solutions, and have yet to find one. So imma walk you through what led up to the issue, as well what solutions I have tried.
Yesterday while I was trying to update my rom, I ended up getting stuck in what I thought was a boot loop. I then decided to hard reset my phone and go into recovery in hope to try to reinstall the rom. To my surprise, I could not access the internal sd card in the phone. Data was unmounted in the "Mount" settings and I could not what so ever remount it. After this I tried to side load it, but to no avail.
In response to all my attempts to fix the phone at that point, in frustration, I just said "**** it" and went into factory reset in the bootloader. This is where the hard brick happened. At this point, the screen would not come one, and the battery led was not lit when plugged in. I tried letting my phone charge over night and then, tried the "Battery Recalibrate method". I then tried the "Hold Pwr + Volume up for 10 seconds, then Power + volume Down until you access the bootloader"
After that, I then thought that the firmware was corrupted, so I tried to see if I could push an img to the phone, however fastboot does not see the device. I tried RUU, it does not see the device. I tried the HTC Unbrick method by Dexter that required me to install ubuntu and do some things in terminal, that also did not find the device. And here I am stuck. One thing unique to my situation that I have yet seen reported in the countless threads I have searched, is that when I plug my phone to my pc, a large amount of disk drives are found. Most of them are not accessible, but there are a couple that I can go in and see files for. Windows asks me if I want to format the ones I can't access. When hooked to my pc, I tried the the Power + volume button combinations, the only thing that seems to happen off of this is that my phone seems to reboots, and the battery indicator briefly shows.
Anyways, this is all I can remember. Any help would be GREATLY appreciated. I don't really think it is a hardware related issue since my phone does somewhat boot. However it seems it can't get to a bootloader what so ever.
Try holding power and vol up for a long time, like a minute or more. Try with and without charger attached, and after sitting on charger overnight.
If the bootloader is intact, the phone is likely not truly bricked (recoverable). And I don't see how you could have damaged hboot by the actions you mentioned.
What is the phone's original CID (carrier version) and are you s-on or s-off?
redpoint73 said:
Try holding power and vol up for a long time, like a minute or more. Try with and without charger attached, and after sitting on charger overnight.
If the bootloader is intact, the phone is likely not truly bricked (recoverable). And I don't see how you could have damaged hboot by the actions you mentioned.
What is the phone's original CID (carrier version) and are you s-on or s-off?
Click to expand...
Click to collapse
Verizon is the carrier version, and I am s-off.
Held vol + up for 5 minutes both with and without the charger. One time with the charger into my computer, and another into the wall. When it was in my pc, I can tell its doing nothing but rebooting over and over by the notification sound, and the constant "Found new disk" notifications I got. However still no luck, no screen turns on, no sign of hboot. I'm hoping to have some luck after leaving it on charge overnight and trying again.
TheBizkit said:
Held vol + up for 5 minutes both with and without the charger. One time with the charger into my computer, and another into the wall. When it was in my pc, I can tell its doing nothing but rebooting over and over by the notification sound, and the constant "Found new disk" notifications I got. However still no luck, no screen turns on, no sign of hboot. I'm hoping to have some luck after leaving it on charge overnight and trying again.
Click to expand...
Click to collapse
So still nothing after leaving it on charge overnight and I held vol + up for about 5 minutes. Things seem grim.
I think the proper thing to do when you discovered internal storage was not mountable, would have been to use the TWRP option to format internal storage (in Advanced Wipe options).
But now I'm baffled as to what happened that would have rendered the phone unable to boot into fastboot mode. Fastboot won't recognize the device if you can't boot into fastboot mode, which leaves use kinda stuck.
So you didn't try to flash anything during the course of all this troubleshooting?
What you did - "Hold Pwr + Volume up for 10 seconds, then Power + volume Down until you access the bootloader" is totally wrong
I used to get this bunch of local disk pop-up and this is how I get out the problem
Connect the device to pc, you can hear notification sound on pc that device is connected. Ignore all those bunch of local disk pop-up
Press & hold both power button & volume up button until you hear another notification sound that device is disconnected from PC (that's the indication that device is restarted)
Release both power & volume up button and quickly press & hold volume down button (only this one button)
This should get you on bootloader
redpoint73 said:
I think the proper thing to do when you discovered internal storage was not mountable, would have been to use the TWRP option to format internal storage (in Advanced Wipe options).
But now I'm baffled as to what happened that would have rendered the phone unable to boot into fastboot mode. Fastboot won't recognize the device if you can't boot into fastboot mode, which leaves use kinda stuck.
So you didn't try to flash anything during the course of all this troubleshooting?
Click to expand...
Click to collapse
No, nothing was flashed except the original Rom update that got this snowball rolling (Not saying its the roms fault, most likely mine).
ckpv5 said:
What you did - "Hold Pwr + Volume up for 10 seconds, then Power + volume Down until you access the bootloader" is totally wrong
I used to get this bunch of local disk pop-up and this is how I get out the problem
Connect the device to pc, you can hear notification sound on pc that device is connected. Ignore all those bunch of local disk pop-up
Press & hold both power button & volume up button until you hear another notification sound that device is disconnected from PC (that's the indication that device is restarted)
Release both power & volume up button and quickly press & hold volume down button (only this one button)
This should get you on bootloader
Click to expand...
Click to collapse
This is the one combination I forgot to mention in the op, sorry for that.
But I have tried this, before and after your post, still no luck.
If it worth mentioning, I can just hold power + down and it still reboots over and over. As well as just power. As a matter of fact, all button combinations reboot the phone over and over.
TheBizkit said:
If it worth mentioning, I can just hold power + down and it still reboots over and over. As well as just power. As a matter of fact, all button combinations reboot the phone over and over.
Click to expand...
Click to collapse
I thought the screen was dead? If so, how do you know its rebooting?
redpoint73 said:
I thought the screen was dead? If so, how do you know its rebooting?
Click to expand...
Click to collapse
By it constantly connecting and disconnecting from my pc. If that doesn't mean its rebooting, then I guess I'm mistaken.
TheBizkit said:
By it constantly connecting and disconnecting from my pc. If that doesn't mean its rebooting, then I guess I'm mistaken.
Click to expand...
Click to collapse
Well, it might mean that.
If it in fact is rebooting over and over on its won, simply holding the vol down button for a long time, should put you into bootloader (on the next reboot "cycle"). Again, assuming it is in fact rebooting, and that bootloader is intact.

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