Unresponsive Touch Screen & Case "clicking" sound - HTC One X

Well, I didn't wanted to create two threads so I merged my two questions into a single thread instead.
1st, to my notice whilst playing games(tested on inotia 3, destinia), there are several occasions whereby the touch screen would not work(my character is not attacking so I know its not working) then after 2 - 4 seconds then it would work again.
Is there any solutions to this problem?
p/s: HTC Gestures is disabled btw.
2nd, I noticed a "clicking" sound when I press the bottom part of my One X. I am okay with the sound but will it lead to any possible defects in the future?

I get both these issues, the clicking is more noticeable when typing and is only happening in certain,areas
Sent from my HTC One X using XDA

Have a look at my thread, it might help you.
http://forum.xda-developers.com/showthread.php?t=1599214
leave a reply, will you.
No clicking in my beast.
Ey and :
on a new device
several reboot
are always good

131313 said:
Have a look at my thread, it might help you.
http://forum.xda-developers.com/showthread.php?t=1599214
leave a reply, will you.
No clicking in my beast.
Ey and :
on a new device
several reboot
are always good
Click to expand...
Click to collapse
I had already done these from day 1, but its still happening(except that I enabled usb debugging).

most likely the clicking is causing the rattle sound from the camera
no reason to worry

hamdir said:
most likely the clicking is causing the rattle sound from the camera
no reason to worry
Click to expand...
Click to collapse
the sound comes from the specific area(it happens at all sides of the phone) that I pressed so I think its not the camera?

none of this may help, but my brother put a screen protector over his GS II and it wasn't as responsive as mine was.
but touching the screen shouldn't make a clicking noise unless it's the game sounds. you are either pressing too hard or you need a new phone before the whole thing comes apart.

brent8577 said:
none of this may help, but my brother put a screen protector over his GS II and it wasn't as responsive as mine was.
but touching the screen shouldn't make a clicking noise unless it's the game sounds. you are either pressing too hard or you need a new phone before the whole thing comes apart.
Click to expand...
Click to collapse
Mine wasn't on screen protector, still naked. I am touching the case of the phone(the sides, the exterior part) that produced the sound.
p/s: the 1st and 2nd are two different questions, not related at all

I've noticed my HOX screen becomes unresponsive quite often, usually I have to press the power button to knock the screen off, then press it again and unlock but 9 times out of 10 it goofs up the game I'm playing. Happens a lot on Angry Birds.
So much for this being HTC's flagship device, so far I've been nothing but disappointed with it and its ridiculous manufacturing faults (also suffering from flickering screen, crap signal etc.)

wcypierre said:
Mine wasn't on screen protector, still naked. I am touching the case of the phone(the sides, the exterior part) that produced the sound.
p/s: the 1st and 2nd are two different questions, not related at all
Click to expand...
Click to collapse
Mine is the same. It's not what you would except from a flagship phone, but I can live with it I guess

bigdyl69 said:
I've noticed my HOX screen becomes unresponsive quite often, usually I have to press the power button to knock the screen off, then press it again and unlock but 9 times out of 10 it goofs up the game I'm playing. Happens a lot on Angry Birds.
So much for this being HTC's flagship device, so far I've been nothing but disappointed with it and its ridiculous manufacturing faults (also suffering from flickering screen, crap signal etc.)
Click to expand...
Click to collapse
true, my character died because I can't press the damn potion on destinia
lostsoul said:
Mine is the same. It's not what you would except from a flagship phone, but I can live with it I guess
Click to expand...
Click to collapse
Yeah, and since my country's currency is not as high as USD, so the price of this phone is elevated by a bigger margin(so I need to fork out more money to buy it) so it kinda disappoints me though

but what I am more concerned is that,
1. Is there a fix for the unresponsive touch screen?
2. Do I need to go for an exchange for the case "clicking" sound?
p/s: I am on the OTA 1.2.8 Asia Region

1. Probably not until kernel source is released.
2. Yes, mine doesn't click at all.

JJbdoggg said:
1. Probably not until kernel source is released.
2. Yes, mine doesn't click at all.
Click to expand...
Click to collapse
For the 2nd one, for some weird reason, after I had pressed it for many times, the screen doesn't have that sound anymore

wcypierre said:
For the 2nd one, for some weird reason, after I had pressed it for many times, the screen doesn't have that sound anymore
Click to expand...
Click to collapse
Now you mention it I remember seeing somewhere that the cases on some one x's weren't pushed in properly and the solution was to press down hard on a certain spot and it would click into place, that's probably what you just did. I will see if I can find the thread.

JJbdoggg said:
Now you mention it I remember seeing somewhere that the cases on some one x's weren't pushed in properly and the solution was to press down hard on a certain spot and it would click into place, that's probably what you just did. I will see if I can find the thread.
Click to expand...
Click to collapse
oh, there's only slight sound btw. And for a weird reason, after I pressed it, one side of the screen flex is gone, leaving the lower left hand side still intact.

yeah but probably you should still trade it in. No problem with responsiveness of touchscreen on any I had

Uhm, mine is absolutely not clicking and I don't have any touchscreen problem.
Perhaps it happens only on some applications?

131313 said:
yeah but probably you should still trade it in. No problem with responsiveness of touchscreen on any I had
Click to expand...
Click to collapse
Well, did a factory reset but I can't still determine whether it has problems or not as the unresponsiveness occurs randomly
kholk said:
Uhm, mine is absolutely not clicking and I don't have any touchscreen problem.
Perhaps it happens only on some applications?
Click to expand...
Click to collapse
Not really sure about that, since it occurs once in a while

Mine is ALWAYS unresponsive when plugged in, right pain in the arse. Likely software though hopefully they'll fix in next ota
Sent from my HTC One X using XDA

Related

Xperia plays touchscreen

hey there guys and girls,
This is my first post and was just wondering about my xperia plays touchscreen. I bought it almost a year ago and since i got it the problem has been occuring. Its not major dont get me wrong but it can be really annoying when i am texting my frineds. What happens is that i will press a letter then it will just decide to press a bunch if other letters next to them. Also the keyboard will randomly go down so ill end up clicking send and completely wasting a text.
Any help would be great... Thanks xD
Large fingers? lets hope its not a digitizer problem but you did state its been happening since you got the phone. the xperia play does seem to me to be more sensitive to the amount of pressure needed or not needed; or is it just me?
Got used to using swype keyboard on my sgs and haven't used the stock keyboard on the play.
you could try to clear data for the keyboard Settings>Applications>Manage Applications>All>"keyboard"
maybe another keyboard will solve your problem entirely, there are plenty of them on the market/store.
this is just one as there are many
https://play.google.com/store/apps/...xLDEsImNvbS52bGx3cC5pbnB1dG1ldGhvZC5sYXRpbiJd
edit: forgot to mention, if you install this or any other input method you will first need to enable it in Settings>Language & keyboard>"keyboard"
just tick the box next to the keyboard and it will give you a prompt; read>OK
then say in messaging just press and hold on the text input field and select input method>select keyboard you want to use
also, when your keyboard disappears for whatever reason or doesn't show when needed you can press and hold the menu button for a few seconds to bring your keyboard up or make it go away.
I pulled off the screen protector and that seemed to fix it for me.
i've been having the exact same problem, it seems to occur mostly when my phone is charging or when it's too warm. Didn't bother sending it back though, but yes, it can be verry annoying when trying to text
Don't worry, its a standard Sony Ericsson issue. Usually occurs when the device overheats.
Reboot or look into ROM flashing and the problem will be resolved
Sent from my Xperia Play using xda premium
Mine does that when there's moisture on the screen, or when plugged into the charger. I've found typing to be much less annoying in wet conditions when using Swype.
Dry off your screen often enough and it should help. Removing the anti-shatter film (which is next to useless anyway) also makes a difference.
Sent from a parallel universe
Welcome to XDA!
Try solutions posted above.
If You ever need to test any piece of hardware on your phone, try accesing serice menu by typing this code in Dialler:
*#*#7378423#*#*
From there You can access Service tests menu and test Your Touch Screen/Earphone/Display just to mention a few.
Also screen protector isn't any good for me, standard keyboard is too small and stock firmware is to laggy to type messages. Solution is easy if You are ready to give your phone a boost by flashing it as mentioned by someone else above.
Wow, there is a great amount of different anwsers
I remember that someone on these forums said that Xplay has problems with multitouch regonizing (or something)
Basicly, the touch points wont reset unless you do something (i dont remember what)
Personaly, i just press powerbutto to "shut down" my screen, press main menu butto and open the lock, its all back to normal
EDIT: wait few seconds (like 5 or so) before you reopen the screen
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
Maison Looi said:
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
Click to expand...
Click to collapse
Broken digitizer maybe?
Sent from a parallel universe
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
Click to expand...
Click to collapse
how would one go about fixing this?
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
Click to expand...
Click to collapse
if so, replacement is easy right?
same time is, sometimes it's been working and sometimes not...
bigcez74 said:
how would one go about fixing this?
Click to expand...
Click to collapse
Honestly, I have no idea. I just know that the digitizer is what makes the touch screen work, and that there have been xda users buying them for replacement parts before.
Sent from Asgard
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
simacca said:
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
captain67 said:
That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
Click to expand...
Click to collapse
Ahh, I see. That makes sense. I took the factory installed screen protector today as well. I'm hoping this will help too.
Sent from my R800i using Tapatalk

amazon, all One X are faulty :(

Hey guys,
today i spoke to amazon germany about the one X, because i had already 3 faulty devices and all devices had the same issue, screen flicker.
The amazon worker said, they tested all devices and every device was faulty, now they are waiting for a statment from HTC. I think its very sad especially for the people who waited for their device, HTC shame on you -.-
picxar said:
Hey guys,
today i spoke to amazon germany about the one X, because i had already 3 faulty devices and all devices had the same issue, screen flicker.
The amazon worker said, they tested all devices and every device was faulty, now they are waiting for a statment from HTC. I think its very sad especially for the people who waited for the device, HTC shame on you -.-
Click to expand...
Click to collapse
This is very well known issue http://forum.xda-developers.com/showthread.php?t=1617009
Sent from my HTC One X using xda premium
Just a bad batch.
Over here in Ireland, very few if any people have had to return faulty devices.
yeah but not in this dimension, i thought a bunch of devices were faulty but not that much, what do you think hardware or software?
The store were I swapped mine 3 times also said there is no "sense" in swapping for a 4th as they are all flawed.
when they cant fix the issue through an ota, then its gonna be expensive for HTC
picxar said:
when they cant fix the issue through an ota, then its gonna be expensive for HTC
Click to expand...
Click to collapse
They may be able to fix it through an OTA. A lot of early ICS ROMs for the Rezound had screen flickering problems, but they've since been worked out. At least there's hope!
Sent from my ADR6425LVW using XDA
If only the level of attention AntennaGate got becomes as widespread for HTCs woes...then we might all get a free case - oh wait that won't fix the Wifi issues, or the flickering...or the yellow spots...
And the transformer prime had the.same.issue, it took 4 ota to fix it. I think I have seen people say it is possibly tegra related
Sent from my HTC One X using xda premium
picxar said:
Hey guys,
today i spoke to amazon germany about the one X, because i had already 3 faulty devices and all devices had the same issue, screen flicker.
The amazon worker said, they tested all devices and every device was faulty, now they are waiting for a statment from HTC. I think its very sad especially for the people who waited for their device, HTC shame on you -.-
Click to expand...
Click to collapse
While the problem is very real, I highly doubt that Amazon ripped open lots of boxes and started testing the phones. There are seals on the tape on the side of the box and they wouldn't have been able to resell the device after opening it I think they probably re-tested the faulty ones returned and judged by the number of returns that there was a general fault. By the way, it is easy to determine if your phone is a new never used one or not. When you switch the phone on, if it takes ages to start, going black for a while, it is new. If someone had switched it on, even if they didn't do anything, and switched it back off again, it would not take long to turn on the next time, due to fast boot. Since the fast boot setting is always on after a factory reset, I believe it is impossible to get the phone back into a state of "reset + long boot".
Also, having now been on my 6th phone, every single one of them had flicker. They were not all built at the same time or bought from the same store. I found a test case that could make any of them flicker
1) Battery below 50%
2) Brightness set to 40%-50% (varies a bit from phone to phone)
3) Go to the XDA forum web page on the phone. As the page is loading up, focus on the background and will see flickering as the CPU activity increases during rendering
I think there are two types of flicker. One that happens all the time on some phones most visible on grey backgrounds. And another type of flicker that happens at certain brightness/battery/cpu levels.
Another test case is:-
1) Set brightness very low, such as 20%
2) Go to app/play store
3) Choose "My Apps"
4) This may only work with a considerable number of apps..I tried it with 60. Rotate to landscape, watch very carefully the grey background...and then when the white re-appears, watch the brightness change upwards after it settles.
5) Rotate to portrait and watch again at the grey, then the white brightness levels
A friend bought a HOX just recently and it shows as well on these 2 test cases.
I bought my HOX from an italian ebay seller (a month ago: htc23) and device has arrived with an Amazon Spain package.
Never had any issue: no screen flicker, no flex ..no gap
When you have to set it up just to see it flicker that shows it's NOT an issue in my eyes - 'battery less than 50%, turn brightness to this level, etc.'
I have my phone on auto brightness, let the battery run to nothing sometimes and I have NEVER had the screen flicker. I'm saying there might not be a problem but when you get it under very precise circumstances I think you're deliberately looking for a problem...
EddyOS said:
When you have to set it up just to see it flicker that shows it's NOT an issue in my eyes - 'battery less than 50%, turn brightness to this level, etc.'
I have my phone on auto brightness, let the battery run to nothing sometimes and I have NEVER had the screen flicker. I'm saying there might not be a problem but when you get it under very precise circumstances I think you're deliberately looking for a problem...
Click to expand...
Click to collapse
I didn't go looking for the problem. I stumbled across it. I am very analytical, so once I find a problem, I determine the test case that produces it. I didn't return any of my phones for this problem. They all had other issues, such as screens that were not seating properly, one that displayed the left part of the image on the right side and vice versa (really weird that one), one that had a massive blue splodge near the middle of the screen etc etc
jonstatt said:
I didn't go looking for the problem. I stumbled across it. I am very analytical, so once I find a problem, I determine the test case that produces it. I didn't return any of my phones for this problem. They all had other issues, such as screens that were not seating properly, one that displayed the left part of the image on the right side and vice versa (really weird that one), one that had a massive blue splodge near the middle of the screen etc etc
Click to expand...
Click to collapse
That I can accept but this whole flickering issue seems a bit far fetched. I've got VERY good eyesight but cannot see anything wrong with my phone so I either have a perfect one or I'm just not bothered by it
Sent from my HTC One X using xda premium
picxar said:
yeah but not in this dimension, i thought a bunch of devices were faulty but not that much, what do you think hardware or software?
Click to expand...
Click to collapse
Not that much? How many does Amazon DE have in stock? 20? If it's more than that I highly doubt they opened every single unit to determine they're "faulty." The flickering's s/w and any phone is subject to it. Not all do, but all could. Last announcement on May 2 was HTC identified the issue and was working on an update specifically to address it. You're better off waiting until that fix is released.
ciubeca said:
I bought my HOX from an italian ebay seller (a month ago: htc23) and device has arrived with an Amazon Spain package.
Never had any issue: no screen flicker, no flex ..no gap
Click to expand...
Click to collapse
you are so lucky! mine is an ht23 too, but it does have flickering and suffers when pressing the LCD left side. HTC says it's normal for an LCD which is pressed, i've tried to explain them that this happens only on screen borders, that most devices have no flex issues and so on.....they don't want to replace it.
really disappointed.
my first and last htc for sure.
EddyOS said:
That I can accept but this whole flickering issue seems a bit far fetched. I've got VERY good eyesight but cannot see anything wrong with my phone so I either have a perfect one or I'm just not bothered by it
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Indeed, but also how often are you staring closely at the screen while a web page is loading. It hasn't really bothered me but if it was flickering the whole time on a grey background, that would certainly annoy me.
Don't think I've ever seen a panel phone, tv or monitor that doesn't flicker under certain circumstances if you really look for it. Unless of course it's happening all the time in which case something is wrong.
My One X? No problems here as far as I can tell and I'm not about to start to try and make them happen either.
Don't forget also - everyone's eyesight is different. Anyone familiar with rainbow effect on DLP projectors? Doesn't affect everyone - it's something to do with the way the brain interprets the signals.......
Sent from my HTC One X using XDA
Federic0 said:
you are so lucky! mine is an ht23 too, but it does have flickering and suffers when pressing the LCD left side. HTC says it's normal for an LCD which is pressed, i've tried to explain them that this happens only on screen borders, that most devices have no flex issues and so on.....they don't want to replace it.
really disappointed.
my first and last htc for sure.
Click to expand...
Click to collapse
Strange, as my last 2 had that issue. Made a youtube about it, send the link to HTC support and they contacted me. They told me that it was not the way an One X panel should react on pressure. Got a refund after the 3rd one, now I'm struggling what to do with my premium navigation license.
EddyOS said:
That I can accept but this whole flickering issue seems a bit far fetched.
Click to expand...
Click to collapse
If its far fetched why have HTC admitted to the problem in one of the many threads raised by users facing this issue?

unlock/power button

hi guys just recently my one x started playing me up. when i press power button to unlock it dont always unlock the screen, sometimes takes few presses, anybody else found this issue?
ive done a reset on phone to
Yes, I believe it responds differently depending on which side you press it from. If your finger is coming from the back of the phone and is not sufficiently strong, it sometimes does not register a press (my guss is because it is sloped). But whenever I do a direct strong press, it always responds.
Philalethes said:
Yes, I believe it responds differently depending on which side you press it from. If your finger is coming from the back of the phone and is not sufficiently strong, it sometimes does not register a press (my guss is because it is sloped). But whenever I do a direct strong press, it always responds.
Click to expand...
Click to collapse
mines ****ed then , as no matter where i press it sometimes it dont work, back to vodafone, worries me tho as i dropped it when i first had it and marked casing , whether they will say this is the issue, but it aint i no as it was working fine for couple weeks after
I had this in desire. Sent I it in for repair under warranty
Sent from my HTC One X using Tapatalk 2
dan281082 said:
mines ****ed then , as no matter where i press it sometimes it dont work, back to vodafone, worries me tho as i dropped it when i first had it and marked casing , whether they will say this is the issue, but it aint i no as it was working fine for couple weeks after
Click to expand...
Click to collapse
It's possible that the drop could of broke it as you could of cracked the housing for the button slightly and continued use of the button over time the crack got bigger and pushed the button further in the phone, by dropping it you may of reduced the fair wear and tear of the phone.
sent from a powerhouse HTC one X quad core nvidia beast
My hox using 1-2 seconds when I wake it from a deep sleep.
grinder19 said:
It's possible that the drop could of broke it as you could of cracked the housing for the button slightly and continued use of the button over time the crack got bigger and pushed the button further in the phone, by dropping it you may of reduced the fair wear and tear of the phone.
sent from a powerhouse HTC one X quad core nvidia beast
Click to expand...
Click to collapse
i didnt wanna hear this!!
weird tho it only happens if the phones been left alone for a while, if i lock then unlock straight away its fine its when i leave it theres a issue
Mine sometimes does that too. But not consistent though. I assume it's because I'm on a fresh Jelly Bean. Hopefully the latest build would fix this.
I did thought it might have something to do with the button being in an angle also.
Sent from my HTC One X using xda app-developers app
just thought i would mention that i became concerned about basic wear and tear on my power button eventually destroying it, so i tried an app called ultimate on off in the play store. it actually works pretty well, but of course if you want to do a reset or take a screenshot, you do have to use the power button. otherwise, i don't touch that button any more.
after posting about the screen unlock issue. my one x developed massive screen flicker issues screen was hoping all over the place and it was almost like it looked dissovled in places. its gone back to repair,. just hop htc dnt c the little mark and refuse me, although the vodafone paperwork says in perfect condition!!!
Hey dan, it sounds exactly like the problem I've had with my HOX. At first the unlock button did not always respond and then the UI started acting up, flying all over the screen and distort and stuff and finally it just didnt turn on at all anymore.
They HTC lady I contacted said it was hardware related and I highly doubt it has anything to do with you dropping the phone once.
Take a look here: http://forum.xda-developers.com/showthread.php?t=1745886
dan281082 said:
weird tho it only happens if the phones been left alone for a while, if i lock then unlock straight away its fine its when i leave it theres a issue
Click to expand...
Click to collapse
I had this problem with a custom kernel. The phone entered something called deep sleep if i recall correctly. This made me press the power button multiple times before it would wake, but only if the phone hadn't been used for a while.
NorteX said:
I had this problem with a custom kernel. The phone entered something called deep sleep if i recall correctly. This made me press the power button multiple times before it would wake, but only if the phone hadn't been used for a while.
Click to expand...
Click to collapse
its all new and i suppose we have to accept some initial teething issues, but my desire never did!
I had this issue and it seems to me that it actually is the blank screen of death issue
Check that thread out guys
Sent from my HTC One X using xda app-developers app
It sometimes happen to me when you try to unlock my phone right after you lock it (pressing the lock button to lock the screen then pressing the lock button to unlock). I don't know if its the same issue that you are having though.
My power button is extremely weak. almost no travel at all.. unfortunately my friends HOX is decent movement so i guess mine is just spanked
Did you meant Awesome On Off? I just tried it and so far so good. Its not perfect but it works for now. I guess its pretty cool how the phone automatically turns on when you tilt it at a certain angel.
Sent from my HTC One X using xda app-developers app
when it happened to me, to ensure it wasn't the power/lock button, I installed a kernel with sweep to wake, and when I tried sweeping to wake, the problem repeated itself.
maybe you guys could try that to differentiate between a problem in the display or the actual button. That is...if you're rooted.
Otherwise, you might as well take it to the repair
so apparently vodafone have "exchanged" my phone whether that means new or refurb time will tell!!

Edge Sense/Button Woes

I've had the phone for a few days now (ordered last week on Amazon), and thought I'd share my experience so far.
Edge Sense is buggy. Activating it sometimes activates the volume down button. Sometimes it's REALLY sensitive, and sometimes it just doesn't work. Doesn't really matter how I've calibrated the squeeze level.
These buttons... I understand the frustration that reviewers have, and not even from a defect perspective, but from a usability perspective. I find them too sensitive. I often accidentally press the power button as I handle my phone in different ways (e..g, trying to show a video to a friend on my phone in landscape mode; showing a friend how to use the camera), causing the screen to turn off.
Ghost presses on the volume down and power buttons happen sporadically, but enough times (in one day) to drive me nuts. When in my pocket and listening to music, the volume occasionally lowers (is it thinking I'm pressing the volume down button?). My phone has rebooted multiple times on its own (even into recovery mode on two occasions). It's as if it thinks I'm pressing and holding the volume down and/or power buttons. This happens maybe 2-3 times a day. It doesn't sound like a lot, but it's a HUGE pain, and a showstopping bug IMO.
I feel like when the phone gets hot, Edge Sense and the buttons go crazy with sensitivity and ghost presses.
The volume buttons don't work at all in battery saver mode!
For some reason, none of the buttons work when I have my phone in a car mount that squeezes onto the sides.
I really want to like this phone, because aside from these issues (for me, they're approaching to be dealbreakers), the phone is fantastic. The camera is truly phenomenal. I am really hoping that the upcoming firmware update arrives stateside ASAP, because I'm almost ready to hit the 'return' button on Amazon.
djbutter said:
I've had the phone for a few days now (ordered last week on Amazon), and thought I'd share my experience so far.
Edge Sense is buggy. Activating it sometimes activates the volume down button. Sometimes it's REALLY sensitive, and sometimes it just doesn't work. Doesn't really matter how I've calibrated the squeeze level.
These buttons... I understand the frustration that reviewers have, and not even from a defect perspective, but from a usability perspective. I find them too sensitive. I often accidentally press the power button as I handle my phone in different ways (e..g, trying to show a video to a friend on my phone in landscape mode; showing a friend how to use the camera), causing the screen to turn off.
Ghost presses on the volume down and power buttons happen sporadically, but enough times (in one day) to drive me nuts. When in my pocket and listening to music, the volume occasionally lowers (is it thinking I'm pressing the volume down button?). My phone has rebooted multiple times on its own (even into recovery mode on two occasions). It's as if it thinks I'm pressing and holding the volume down and/or power buttons. This happens maybe 2-3 times a day. It doesn't sound like a lot, but it's a HUGE pain, and a showstopping bug IMO.
I feel like when the phone gets hot, Edge Sense and the buttons go crazy with sensitivity and ghost presses.
The volume buttons don't work at all in battery saver mode!
For some reason, none of the buttons work when I have my phone in a car mount that squeezes onto the sides.
I really want to like this phone, because aside from these issues (for me, they're approaching to be dealbreakers), the phone is fantastic. The camera is truly phenomenal. I am really hoping that the upcoming firmware update arrives stateside ASAP, because I'm almost ready to hit the 'return' button on Amazon.
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Click to collapse
It seems since you have older software, maybe the Amazon units are shipping with older software. I wouldn't know, just a guess. But I'm quite sure an update or two will get better for you.
LibertyMonger said:
It seems since you have older software, maybe the Amazon units are shipping with older software. I wouldn't know, just a guess. But I'm quite sure an update or two will get better for you.
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Yeah, its not "amazon units" or software versions. I have one direct from HTC, 3 days old. WORST buttons ever. Response is so variable its disgusting. And no one here has even mentioned putting a case on this u12+... Do that and buttons work maybe 10% of the time. Absolutely unacceptable...
And if you thing its a great build.... Think again... Those buttons are held on with double-sided tape... LMFAO
And you can get the back cover off without tools, its just adhesive all the way around.... One fingernail and your're in! But on the bright side, you can replace the battery really easy yourself... So enjoy!
SteelH said:
Yeah, its not "amazon units" or software versions. I have one direct from HTC, 3 days old. WORST buttons ever. Response is so variable its disgusting. And no one here has even mentioned putting a case on this u12+... Do that and buttons work maybe 10% of the time. Absolutely unacceptable...
And if you thing its a great build.... Think again... Those buttons are held on with double-sided tape... LMFAO
And you can get the back cover off without tools, its just adhesive all the way around.... One fingernail and your're in! But on the bright side, you can replace the battery really easy yourself... So enjoy!
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Click to collapse
There are many more here who disagree, of course I will find out for myself Thursday. So far I see only two of you pissing all over it, one who does have an older software version, 1.15 when there is a version that is 1.21 who is not having these issues.
About the stick on buttons, glad they are so easily replaceable. LMAO
hamdir said:
and yet i dont have any issue on my unit
looks like its quality control problem
keep in mind its running newer software than yours
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djbutter said:
What software version are you on? I have 1.15.617.4.
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Click to collapse
hamdir said:
much newer 1.21.x
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Click to collapse
---------- Post added at 06:22 AM ---------- Previous post was at 05:59 AM ----------
SteelH said:
Yeah, its not "amazon units" or software versions. I have one direct from HTC, 3 days old. WORST buttons ever. Response is so variable its disgusting. And no one here has even mentioned putting a case on this u12+... Do that and buttons work maybe 10% of the time. Absolutely unacceptable...
And if you thing its a great build.... Think again... Those buttons are held on with double-sided tape... LMFAO
And you can get the back cover off without tools, its just adhesive all the way around.... One fingernail and your're in! But on the bright side, you can replace the battery really easy yourself... So enjoy!
Click to expand...
Click to collapse
How bout you take a screenshot of your software version? Prove you even have the phone..
LibertyMonger said:
There are many more here who disagree, of course I will find out for myself Thursday. So far I see only two of you pissing all over it, one who does have an older software version, 1.15 when there is a version that is 1.21 who is not having these issues.
About the stick on buttons, glad they are so easily replaceable. LMAO
---------- Post added at 06:22 AM ---------- Previous post was at 05:59 AM ----------
How bout you take a screenshot of your software version? Prove you even have the phone..
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Click to collapse
Because the fanboys are the only ones left who buy HTC these days. ?
Also, I just noticed that the volume buttons do not work when the screen is off, not just in battery saver mode.
djbutter said:
Also, I just noticed that the volume buttons do not work when the screen is off, not just in battery saver mode.
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When I'm listing to music through bluetooth the volume buttons does work.
djbutter said:
Because the fanboys are the only ones left who buy HTC these days. ?
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Click to collapse
Ive been using HTC for over a decade, love their phones. I bought the u12, and I returned it the next day. Yes, the buttons are that bad.
LibertyMonger said:
There are many more here who disagree, of course I will find out for myself Thursday. So far I see only two of you pissing all over it, one who does have an older software version, 1.15 when there is a version that is 1.21 who is not having these issues.
About the stick on buttons, glad they are so easily replaceable. LMAO
---------- Post added at 06:22 AM ---------- Previous post was at 05:59 AM ----------
How bout you take a screenshot of your software version? Prove you even have the phone..
Click to expand...
Click to collapse
Mom! He doesn't have the phone! Make him prove it!
djbutter said:
Also, I just noticed that the volume buttons do not work when the screen is off, not just in battery saver mode.
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Click to collapse
Is this happening with Bluetooth? When using phone speaker it works here fine.
Also what's the setting you left your phone's squeeze sensitivity at while these volume slide and phantom power happened?
I read that you tried a few settings but what's the one you stayed with where this mostly happened.
Sent from my HTC U12+ using Tapatalk
djbutter said:
Because the fanboys are the only ones left who buy HTC these days. ?
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Click to collapse
SteelH said:
Ive been using HTC for over a decade, love their phones. I bought the u12, and I returned it the next day. Yes, the buttons are that bad.
Mom! He doesn't have the phone! Make him prove it!
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Click to collapse
I'm getting more of a laugh out of this than you all are. It seems I'm not the one hung up on HTC. I'm not the one whining about it and can't realize I can just move on if it's that bad. I don't hang in threads of phones I don't want or like just to rub it in on how bad they are LMAO
He claims he knows it's not the software version. I'd like to see what version he is on. Not just run his mouth.
tbalden said:
Is this happening with Bluetooth? When using phone speaker it works here fine.
Also what's the setting you left your phone's squeeze sensitivity at while these volume slide and phantom power happened?
I read that you tried a few settings but what's the one you stayed with where this mostly happened.
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
It's really strange... The volume buttons work when the screen is off and you have something playing or paused. If there's nothing playing at all, they don't work.
At least this is happening with my phone. I wonder if anyone else experiences this. It certainly seems like it's by design.
djbutter said:
It's really strange... The volume buttons work when the screen is off and you have something playing or paused. If there's nothing playing at all, they don't work.
At least this is happening with my phone. I wonder if anyone else experiences this. It certainly seems like it's by design.
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Click to collapse
Yep, I think it's by design. I have this on my op6 too.
Sent from my HTC U12+ using Tapatalk
tbalden said:
Is this happening with Bluetooth? When using phone speaker it works here fine.
Also what's the setting you left your phone's squeeze sensitivity at while these volume slide and phantom power happened?
I read that you tried a few settings but what's the one you stayed with where this mostly happened.
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
I've set it just to the left of the middle.
tbalden said:
Yep, I think it's by design. I have this on my op6 too.
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Click to collapse
Yes, this is described in the online manual.
SteelH said:
Yeah, its not "amazon units" or software versions. I have one direct from HTC, 3 days old. WORST buttons ever. Response is so variable its disgusting. And no one here has even mentioned putting a case on this u12+... Do that and buttons work maybe 10% of the time. Absolutely unacceptable...
And if you thing its a great build.... Think again... Those buttons are held on with double-sided tape... LMFAO
And you can get the back cover off without tools, its just adhesive all the way around.... One fingernail and your're in! But on the bright side, you can replace the battery really easy yourself... So enjoy!
Click to expand...
Click to collapse
Personally I've never had them be unresponsive (except for in a car mount and when the screen is off with no audio playing/paused weirdly). They're pretty responsive for me. In fact, they're TOO responsive. They're too sensitive, which is prone to a lot of accidental presses. I'm actually trying to avoid touching the buttons.
It's the ghost presses and edge sense freakouts that drive me up the wall, as seldom as they happen.
no problems on my USA U12+ 128GB straight from HTC preorder hardware version 3 and i even dropped it once in the bathroom from the window ledge and it fell on the tile floor and not even a scratch also it was without the case so im glad its not shattered but my volume buttons have been very solid and works well with edge sense if u set it to sensitivity level 3 or higher for me
I have some problem on mine too, the volume down button is extremely sensitive and a slight touch will trigger it, the top one is harder but I like it better since it makes no problem. The power button is sensitive but less than volume down so it's not so bad.
Also when holding the phone normally by the side or when in my pocket the down button is triggered by pressing or slightly bending the top of the screen, it's really annoying when listening to music in the car or making a call.
Bought mine from HTC last week with the 1.15 version. If there is no update on this by the end of next week I'll have to send it back.
I hope it's gonna get corrected, I'm with htc since the hd2 and never was disappointed so I'd hate to switch brand when close to everything else about this phone is perfect.
Harpic_WC said:
I have some problem on mine too, the volume down button is extremely sensitive and a slight touch will trigger it, the top one is harder but I like it better since it makes no problem. The power button is sensitive but less than volume down so it's not so bad.
Also when holding the phone normally by the side or when in my pocket the down button is triggered by pressing or slightly bending the top of the screen, it's really annoying when listening to music in the car or making a call.
Bought mine from HTC last week with the 1.15 version. If there is no update on this by the end of next week I'll have to send it back.
I hope it's gonna get corrected, I'm with htc since the hd2 and never was disappointed so I'd hate to switch brand when close to everything else about this phone is perfect.
Click to expand...
Click to collapse
The Update is already near. I hope it'll roll out during the upcomming week. As far as I know it adresses Edge Sense and the button sensibility as well as battery life, and according to the tweet by LlabTooFeR it'll even bring the June 2018 security patches.
I for one have absolutely no issues with the buttons till now, however, seeing the number of people who are having problems makes me wonder if it's my settings or if I have not used my phone that much to experience any niggles.
I have kept the sensitivity to the third bar from the left.
nimish_fun said:
I for one have absolutely no issues with the buttons till now, however, seeing the number of people who are having problems makes me wonder if it's my settings or if I have not used my phone that much to experience any niggles.
I have kept the sensitivity to the third bar from the left.
Click to expand...
Click to collapse
Yeah indeed seems as if not all units are affected.
Sent from my HTC U12+ using XDA Labs

Question Galaxy Z Fold 4 Screen has artifacts on *#0*# test screen, can you guys check if its same because there are mixed replies.

Sorry for bothering guys, I dropped my Z fold 4 from waist height to the carpet I guess it landed on the hinge and afterwards I noticed this;
LINK OF THE VIDEO ON REDDIT
Sorry for the reddit link, and sorry for the inconvenience.
Can you guys eloberate? Also I can hear some "gear" noises when I am unfolding at exactly 20%. Am I being paranoid?
Welcome to XDA.
Looks/seems like hardware damage... maybe a loose or damage hinge cable.
blackhawk said:
Welcome to XDA.
Looks/seems like hardware damage... maybe a loose or damage hinge cable.
Click to expand...
Click to collapse
Can you also check if you have same issue?
razorego said:
Can you also check if you have same issue?
Click to expand...
Click to collapse
I don't have the phone. Is the anomaly only present in that mode? Run some more tests.
If the hinge is not operating smoothly and especially if out of alignment it should be repaired soon... to avoid collateral damage to the display.
blackhawk said:
I don't have the phone. Is the anomaly only present in that mode? Run some more tests.
If the hinge is not operating smoothly and especially if out of alignment it should be repaired soon... to avoid collateral damage to the display.
Click to expand...
Click to collapse
The only problem is this and it happens on that specific screen, doesn't happen on any other screen pixel test application, it unfolds 180 degrees with no alignment issues that I can see.
razorego said:
The only problem is this and it happens on that specific screen, doesn't happen on any other screen pixel test application
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Click to collapse
That's the test mode so it might be it detecting a hardware fault. There's no reason it should be glitching on its own if you're not providing any inputs. A Samsung Experience center at best buys can run additional diagnostic tests on it.
blackhawk said:
That's the test mode so it might be it detecting a hardware fault. There's no reason it should be glitching on its own if you're not providing any inputs. A Samsung Experience center at best buys can run additional diagnostic tests on it.
Click to expand...
Click to collapse
Sorry for that, there is an artifact when I change the screen color there happens a horizontal line for 1 second on top half of the screen. But why it doesn't happen on any other test software?
EDIT: I am the one pressing the colors btw
razorego said:
Sorry for that, there is an artifact when I change the screen color there happens a horizontal line for 1 second on top half of the screen. But why it doesn't happen on any other test software?
EDIT: I am the one pressing the colors btw
Click to expand...
Click to collapse
I wouldn't be concerned with that then. As long as everything else is operating normally.
Screen Test gives a better look at display performance.
You may need a newer version then this:
blackhawk said:
I wouldn't be concerned with that then. As long as everything else is operating normally.
Screen Test gives a better look at display performance.
You may need a newer version then this:
Click to expand...
Click to collapse
Tried this app and nothing wrong, were able to understand what I mean by artifact line ?
razorego said:
Tried this app and nothing wrong, were able to understand what I mean by artifact line ?
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Click to collapse
That is perfectly normal, happens on mine too. It's some sort of bug or glitch in the app?
TheWorldYT said:
That is perfectly normal, happens on mine too. It's some sort of bug or glitch in the app?
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Click to collapse
Maybe, I really don't know. What is perfectly normal btw? Video is quite stupid so it might be hard to understand but its on top half of the screen a horizontal line happens when I change the screen color to black.
razorego said:
Maybe, I really don't know. What is perfectly normal btw? Video is quite stupid so it might be hard to understand but its on top half of the screen a horizontal line happens when I change the screen color to black.
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Click to collapse
That horizontal line is perfectly normal.
TheWorldYT said:
That horizontal line is perfectly normal.
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Click to collapse
I really wonder if we are talking about the same thing that happens for 1-2 seconds and disappears. But thanks mate!
razorego said:
I really wonder if we are talking about the same thing that happens for 1-2 seconds and disappears. But thanks mate!
Click to expand...
Click to collapse
Strange... must be a Fold thing. Don't see that on my N10+ when I run device test. As long as it passes the tests it's just a harmless Fold anomaly.
I would keep a close eye on the hinge though. Probably should have it looked at.
Mine does this to its nothing to worry about it must be part of the vibration test

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