[Q] USB Connection problem - Samsung Galaxy Nexus

Hi All, I've got a USB connection problem with my Galaxy Nexus. When I connect it to a computer, it will start charging, but doesn't show that it's connected to a computer and the computer doesn't show that a device is connected. I've tried on a few different Windows machines and don't get any change in the device manager. There is no "unknown device" nor device with an error. I've been searching the Internet and this forum, but still can't find the problem after a couple of days. Here's some details and things I've done:
I did not install the "force fast charge" kernel mod.
I've tried a couple different cables and verified that the cables worked with my wife's Galaxy II.
I've tried several different computers.
I've tried MTP and PTP storage options.
I rebooted everything several times.
I drank heavily.
I tried a factory reset.
I updated Windows Media Player to get the latest MTP software.
I installed drivers packages even though it never gets to the point of installing drivers.
Does anyone have any other ideas before I smash this thing with a hammer?

Does anyone have any ideas? At this point, I'm thinking there is a hardware problem.

Go into Menu -> System Settings -> Developer Options -> Turn on USB Debugging.
Not a guarantee, but something to rule out.

I've got USB Debuging on. Thanks for the reply.

Can anyone help? I'm having the same exact problem. My phone charge but is not detected by my computer. I am having this problem right after flashing AOKP ROM B35. This is very important, one mistake and my phone will be bricked as a computer to phone is so important !! There is nothing detected at all under device manager. Tried it on several laptop to make sure it isn't just my computer.

someone?

Uninstall the drivers you have for the s2. Reboot and install the official drivers for the galaxy nexus. Reboot. Then try.
If that doesn't work... let the phone load a while and just keep trying other ports on the computer. I saw this with my other gnex that it would take a while to realize a USB to be connected. Also make sure the USB is in completely... don't jam it in but make sure you know its All the way in. ( no pun intended) What's funny is my gnex will detect it instantly... but the other one takes a few tries.
Sent From My Sprint Galaxy Nexus via Xda Premium

Thank you dude. It doesn't work. Prior to installing this rom, my nexus is detected instantly. There is something wrong with the process i root or something. Now i can't do anything as It is not detected by my computer. Someone please help.

Indeed is the rom that is causing the problem. I opened NEXUS toolkit and rebooted my phone into boot image. It will sense it and i can operate from there. I've restored to factory and now my phone is being detected. I hope the thread starter gained something out of it too

Related

[ADB] Device cannot be started (Code 10)

For some odd reason, I lost adb functionality (i.e. any adb command issued receives "error: device not found"). I looked in Device Manager and noticed that MyHTC was gone! I looked at my phone and USB debugging was enabled and in charge only. I could put it in USB Drive mode and the PC would recognize it as a USB Mass Storage Device so that I could exchange and view files but no adb.
I searched and searched on this issue for hours and installed over a half a dozen "androidusb.inf" driver files several times over. Every install generated the Code 10 error where Device Manager was lacking some information from the driver file and could not start the device. I reinstalled HTC Sync and gave that a try...nothing. Downloaded USBDeview and uninstalled all HTC drivers including the HTC Android USB Device and tried again to no avail. WTF?! What else am I supposed to do?
Well, in a "what the hell, let's give it a try" kind of moment, I decided to toggle the USB debugging off and then back on (and yes, it was checked and on the whole time). WORKS!!! WHAT THE CRAP?!! MyHTC is back in Device Manager and everything is back to normal. I'm glad but irritated!
I share this story in hopes that if someone else stumbles on this problem, they will not have to go through the same headache as I did. Just thought this was odd considering how many times I have plugged and unplugged and never had any problems with adb.
Toggle USB Debugging....so simple. *rolleyes*
Same Issue
I've got the same issue on my EVO 4G. Just installed the latest CM7 and now it tell me device not recognized. If I manually install the drivers it gives me the same code 10. I can't bring up the phone as a storage device and toggling the debugging is not working. Any ideas?
SillyJay said:
I've got the same issue on my EVO 4G. Just installed the latest CM7 and now it tell me device not recognized. If I manually install the drivers it gives me the same code 10. I can't bring up the phone as a storage device and toggling the debugging is not working. Any ideas?
Click to expand...
Click to collapse
You installed the hboot drivers correctly?
Boot into recovery, with usb debugging enabled, connect to pc, it should install the drivers.
Still the same
Even when I reboot into recovery it still gives me "USB Device not recognized." I previously had MikFroyo on my phone with no problems. I'm at a loss.
SillyJay said:
Even when I reboot into recovery it still gives me "USB Device not recognized." I previously had MikFroyo on my phone with no problems. I'm at a loss.
Click to expand...
Click to collapse
You most likely have a bad cable, do you have another one you can try?
Possibility
Not at the moment but that may explain it. Still seems weird for it to just go out right as I change to CM7, but still a possibility. I am going to run and grab my other cable. Thanks for the advice.
No Luck
The new USB cable didn't fix the problem. Also, in device manager, even with the driver installed its labeled as "unknown device."
If I boot into hboot the computer recognizes it.
**update: After rebooting from the hboot, my phone is recognized by the computer however, a disk drive is not coming up in "my computer." I have USB storage turned on but Im not getting anything.**
Any help would be much appreciated!
Sad Day
Apparently the Micro USB port on the bottom of my phone is going bad... I talked with some other people who've had the same problem. HTC knows that the ports aren't very sturdy as well. Well... sad day for me.
Also if you're getting the notice from windows saying that you your device will run faster in a 2.0 usb port and you know the port is 2.0 ... chances are your port is going bad as well.
*****UPDATE*****
Flashed to MikFroyo and none of the above stated problems. I would venture that it was CM7 but apparently everyone else is able to use it so who knows.

[Q] USB Storage doesn't show up in windows 7

I have not had this problem until recently and not sure what has caused it. My phone is not showing up when I mount my SD card. Also undetected by ADB. I have tried multiple cables, different computers, and also reformatted my computer and installed fresh drivers just in case. My phone does however show up in Odin and I can flash a modem no problem. I was thinking about wiping my phone back to stock and going from there, but I am afraid that will not fix it and I will be stuck at stock. =(
Thanks,
Jaculop
Had the same problem. Had to reload the drivers even though my other Epic was recognized just fine.
Sent from my SPH-D700 using XDA App
Same here, its' like it woked one day and didn't the next. I had 2 problems, one was the fact that only half of the usb jacks on the front of my desktop work (dumbass), and I had to re-install the drivers found on Samsung.com. My computer also will not recognize the sd card until you turn on mass storage from the drop down menu on the phone after the usb is connected.
What I did was turn on USB debugging, connected the phone in the drop down menu, then went int control panel>device manager> and looked for either "Other" or something in the USB connections. I found Samsung Android. I clicked that and hit update drivers from Windows Update. It took like 30 minutes to load all the necessary drivers then connected fine after that.
I have tried uninstalling/reinstalling drivers. I am pretty sure I have tried the update driver thing through device manager, with it saying I already had an update to do driver. I have also tried with/without debugging and also manually selecting use as a mass storage device. Just kinda weird it shows up in device manager, just ADB doesn't recognize it or as a mass storage device. I am starting to think it is something more with my phone as it doesn't show up on other computer and tried other cables. May just say screw it and try Odin.
jaculop said:
I have tried uninstalling/reinstalling drivers. I am pretty sure I have tried the update driver thing through device manager, with it saying I already had an update to do driver. I have also tried with/without debugging and also manually selecting use as a mass storage device. Just kinda weird it shows up in device manager, just ADB doesn't recognize it or as a mass storage device. I am starting to think it is something more with my phone as it doesn't show up on other computer and tried other cables. May just say screw it and try Odin.
Click to expand...
Click to collapse
You can uninstall the drivers, then let Windows Update find the drivers again. It needs 5 drivers altogether. My problem was similiar. It wouldn't recognize my phone with USB debugging on, yet had no problem recognizing my other Epic so was sure my phone was screwed up. After Odin it did recognize it but wouldn't after rooting and putting on a GB leak ROM but again the other phone was fine. Forced driver update and has worked fine ever since. Although one phone shows up as F and the other as E. Not worried as long as it works...lol.
I uninstalled the Galaxy S 64bit drivers but the uninstall option that came with the package. I plugged in my phone, it attempted to find drivers and said unsuccessful. I click, search automatically and it comes back with nothing.
Also it says it is Samsung CDMA Technologies.
Edit: I just tried manually updating the drivers by pointing to the driver location instead of using the provided installation. I see only 4 drivers installed. Samsung USB Composite Device, Samsung Mobile Modem Diagnostics, and one other I am unable to find the name of.
There is also a CDC driver.
Sent from my SPH-D700 using XDA App
I fixed the problem. In case anyone else runs into it, it's simple to fix. I was afraid to ODIN back to stock in case something was wrong and unable to root/cwm again, but I grew some balls did it and it's now working flawlessly. Must have been something messed up with the system files on my epic, that even a wipe and reflash from CWM would not fix.
jaculop said:
I fixed the problem. In case anyone else runs into it, it's simple to fix. I was afraid to ODIN back to stock in case something was wrong and unable to root/cwm again, but I grew some balls did it and it's now working flawlessly. Must have been something messed up with the system files on my epic, that even a wipe and reflash from CWM would not fix.
Click to expand...
Click to collapse
Did you root and reflash your ROM and try it?
Yea, I rerooted and flashed my rom. Everything is working fine so far, along with my SD card and phone showing up on my computer. Before it was just showing up as Samsung CDMA Tech. now it is showing actually showing the samsung model number. So something happened with the phone before. Not exactly sure.
jaculop said:
Yea, I rerooted and flashed my rom. Everything is working fine so far, along with my SD card and phone showing up on my computer. Before it was just showing up as Samsung CDMA Tech. now it is showing actually showing the samsung model number. So something happened with the phone before. Not exactly sure.
Click to expand...
Click to collapse
Glad you got it working. You were lucky Odin still recognized it.

Help!! USB connection not recognized...

I connected my SG2 via USB cable to my PC and started seeing this error
"One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. For assistance in solving this problem, click this message."
I have tried everything from changing cables/PCs/enabling/disabling USB debugging to *#7284#, and none of them work ...
Is the device bricked, is there any hope of revival..please help i got this phone myself paying $400
Does your phone turn on and work and a connection to PC the only problem? If so your not bricked...you prolly need to install the drivers in order for your PC to recognize it so install kies on your PC
Sent from my SGH-T989 using XDA App
Yes phone turns on, charges through the port...just that it is not recognized by the PC....what could be wrong?
As I said previously you probably need to add the drivers on your PC install kies on your PC
Sent from my SGH-T989 using XDA App
Make sure you use one of your rear usb ports also. I had an issue with drivers installing in a front usb port.
Phew it turns out to be the samsung driver..I believe kies update must have corrupted and stopped the pc from recognizing the phone....
seshsud said:
I connected my SG2 via USB cable to my PC and started seeing this error
"One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. For assistance in solving this problem, click this message."
I have tried everything from changing cables/PCs/enabling/disabling USB debugging to *#7284#, and none of them work ...
Is the device bricked, is there any hope of revival..please help i got this phone myself paying $400
Click to expand...
Click to collapse
The definition of "bricked" is having a really expensive
... brick. It means your phone doesn't turn on no matter what you do to it (short of a JIG and that's not guaranteed) the "USB device not recognized thing" is a problem w many windows devices my vista computer does it all the time and I just switch ports.
Sent from my SGH-T989
I had this problem. tried everything and never got my phone to connect toy laptop. What did you do?
Sent from my SGH-T989 using Tapatalk
Having same/similar issue
Hey, was there every a solution found for this?
I'm having basically the same problem...using the cable that came with my phone, and have installed Kies (fresh). I have tried toggling multiple settings. I tried uninstalling kies and reinstalling. I tried using pdanet for the driver. I have tried a few different roms, as well: Darkside 2.4, 2.5.1, and gingersnap 1.21. All have had the same result.
When I plug the phone in, it beeps (charging) but no notification for usb settings (disk drive, sync, etc). On my computer, it pops up "USB Device Not Recognized" and says the device has malfunctioned, etc, same as OP.
In Device Manager, it shows under USB as "Unknown Device".
I have tried this with two Windows 7 laptops, and a Windows Server 2008 R2 desktop. Also tried with a different cable. This cable was able to transfer data from an external hard drive today, so I doubt anything is wrong with it.
Any help is greatly appreciated!
Chino9656 said:
Hey, was there every a solution found for this?
I'm having basically the same problem...using the cable that came with my phone, and have installed Kies (fresh). I have tried toggling multiple settings. I tried uninstalling kies and reinstalling. I tried using pdanet for the driver. I have tried a few different roms, as well: Darkside 2.4, 2.5.1, and gingersnap 1.21. All have had the same result.
When I plug the phone in, it beeps (charging) but no notification for usb settings (disk drive, sync, etc). On my computer, it pops up "USB Device Not Recognized" and says the device has malfunctioned, etc, same as OP.
In Device Manager, it shows under USB as "Unknown Device".
I have tried this with two Windows 7 laptops, and a Windows Server 2008 R2 desktop. Also tried with a different cable. This cable was able to transfer data from an external hard drive today, so I doubt anything is wrong with it.
Any help is greatly appreciated!
Click to expand...
Click to collapse
Well I had the same problem with a new sgs2 i got witb the warranty. I even made a post about it. Tried everything and nothing fixed it. Had to do another warranty exchange
Sent from Flip's SGS2
Did you try the drivers separate first or Mtp mode
Sent from my revolutionized Samsung infuse
I tried without the drivers, and went to wireless and network > USB utilities. The only option in there, however, is "Connect storage to PC". If I try that, then plug it in, the phone acts like I hit the back/undo button. It doesn't show that anything is connected, nor does it give any other options. At this point on the computer, I get the "USB device not recognized" error.
This happened before installing Kies/Drivers, and still happens after installing drivers and kies.
try another usb cable
i had the exact same error, and it ended up being a good USB cable that went south
I will try a different cable when I get home - Have a month old cable for a mytouch 4g that I know works.
Okay, I tried it with the other cable, on a desktop in the rear port. same thing...Phone start to charge, and I get the error that the device malfunctioned, yada yada.
Any other ideas? Should I try to connect in Download mode?
Alrighty, so in the end, I ended up completely unroting, using terminal emulator to remove superuser.apk, busybox, and su and putting right back to read only. Then in CWM, flashed a stock 2.3.5 ROM (Zedomax). However, I now have the 2.3.5 ROM and the 2.3.6 KL1 Kernel...
I'm planning to return to Tmobile/Samsung - will the kernel and rom versions not matching be a huge red flag??
Any help is appreciated. I have tried to flash the 2.3.5 kernel, but I always get an error that it's not signed/verified.
Ideas?
I was hoping to grab the 2.3.6 OTA update, but it says there is no firmware update. Is there an update file I can put on the SD card and update using the stock recovery?
UPDATE:
I called T-Mobile Customer Service today, and went through the "troubleshooting" with them again. They ended up sending me a new one, overnight. They didn't ask anything about doing anything custom with it like rooting or other modifications.
I'm not sure if it made a difference, but I'm within 90 days, and also have the "best" insurance/warranty coverage through T-Mobile, and whoever their insurance provider is that I signed up for when I bought the phone.
Final charge is for $5, which I was told is some kind of fee from Samsung, but will appear on my bill.
Anyway, not too bad. Can't wait to get rid of touchwiz again when I get the new phone!
Chino9656 said:
Alrighty, so in the end, I ended up completely unroting, using terminal emulator to remove superuser.apk, busybox, and su and putting right back to read only. Then in CWM, flashed a stock 2.3.5 ROM (Zedomax). However, I now have the 2.3.5 ROM and the 2.3.6 KL1 Kernel...
I'm planning to return to Tmobile/Samsung - will the kernel and rom versions not matching be a huge red flag??
Any help is appreciated. I have tried to flash the 2.3.5 kernel, but I always get an error that it's not signed/verified.
Ideas?
I was hoping to grab the 2.3.6 OTA update, but it says there is no firmware update. Is there an update file I can put on the SD card and update using the stock recovery?
UPDATE:
I called T-Mobile Customer Service today, and went through the "troubleshooting" with them again. They ended up sending me a new one, overnight. They didn't ask anything about doing anything custom with it like rooting or other modifications.
I'm not sure if it made a difference, but I'm within 90 days, and also have the "best" insurance/warranty coverage through T-Mobile, and whoever their insurance provider is that I signed up for when I bought the phone.
Final charge is for $5, which I was told is some kind of fee from Samsung, but will appear on my bill.
Anyway, not too bad. Can't wait to get rid of touchwiz again when I get the new phone!
Click to expand...
Click to collapse
FYI, I just went through the same thing. Decided to finally root my phone after owning it for 2 weeks.
Phone nor the phone would recognize USB data, but would charge. Tried another cable and no luck.
Rebooted the phone. Works like a charm now.

"Hardware ID doesn't match" error when plugging phone in

Okay, this is the second time this error has popped up and it's starting to get on my nerves. Anytime I plug my phone into ANY USB port, and this is counting both 2.0 and 3.0 ports, I get the error bubble: Hardware ID Missing. Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device." Honestly, this is beyond irritating.
For one, I am not going to reinstall Windows 7. That's too much hassle for this. Second, ever since someone plugged their Droid into my USB cable so they could charge up their phone, this message started appearing. I tried to reinstall drivers (Samsung driver exe said it couldn't install), uninstall, disable, etc etc, but finally managed to get the damn computer to read it when I stuck it in the 3.0 USB port. Now, just 10 minutes ago, I plug the phone in, I get that error, on a 3.0 USB port.
So, now I have no idea what is going on, nor how to fix it. I've tried searching, but there are no answers. Or, the possible "solutions" don't even work even remotely close.
I could really use some help on this. And, again, please do not mention "Reinstall Windows". That's just too much of a hassle and I'm not going to do that.
You may not want to try this either but try a system restore
Sent from my SPH-L710...if some one helps you press the thanks button
Volknochi said:
Okay, this is the second time this error has popped up and it's starting to get on my nerves. Anytime I plug my phone into ANY USB port, and this is counting both 2.0 and 3.0 ports, I get the error bubble: Hardware ID Missing. Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device." Honestly, this is beyond irritating.
For one, I am not going to reinstall Windows 7. That's too much hassle for this. Second, ever since someone plugged their Droid into my USB cable so they could charge up their phone, this message started appearing. I tried to reinstall drivers (Samsung driver exe said it couldn't install), uninstall, disable, etc etc, but finally managed to get the damn computer to read it when I stuck it in the 3.0 USB port. Now, just 10 minutes ago, I plug the phone in, I get that error, on a 3.0 USB port.
So, now I have no idea what is going on, nor how to fix it. I've tried searching, but there are no answers. Or, the possible "solutions" don't even work even remotely close.
I could really use some help on this. And, again, please do not mention "Reinstall Windows". That's just too much of a hassle and I'm not going to do that.
Click to expand...
Click to collapse
I had the same issue what ended up fixing it for me was watching when I plugged the phone in after a clean driver install and stopping Windows from downloading and installing an updated driver. Dont know if its the same for you but that fixed it for me. I was really frustrated by it and found no help either.
probably an easy fix
definitely don't need to reinstall windows or do a restore. But just to be sure, you don't have kies installed right? Seems to cause problems.if there's no kies installed, go into the device manager and find your phone whatever it's listed as right click and uninstall. Check the little box that says, "delete the driver software for this device". do this for any devices relating to yours. Including the stuff under modems,ports,USB controllers.and tick that box that delete driver software for this device every time you uninstall something. Now, not saying it's necessary but wouldnt hurt, reboot the pc. Then with your phone unplugged, reinstall the Samsung drivers for the phone. Now to make sure windows doesn't DL its own drivers,disconnect from the internet and plug the phone back in. Should be all good.
I won't do a system restore, that won't do anything. Not to mention it would erase some programs that were installed (not related to phone). So, not doing that. Also, my computer will not automatically update any drivers or any thing else, as I have it set to manual mode.
And, I do not have Kies installed. It never worked for me properly, when it came to driver installation. I've done the "go into device manager" bit many times before, it still likes to play the "Hardware ID doesn't match" card. Drivers won't install either. I don't know what it is, but damn this is the most stubborn thing I've ever encountered.
i've post this in other forums today. what i do to get it working is i toggle USB debugging and try it out, then start toggling the ptp and mtp until it works. the combo that works for me is turn on debug, plug in computer, unplug, turn off debug, plug in. if it doesnt work then i toggle back and forth MTP and PTP. 5 tries at most, for me. Also, i did a nandroid back to my oem ICS that was 2 weeks old and just rooted. the problem is worse there. i'm using freegsmr6 with trinity kernel on Tmo. hope it helps.
Ditto
Yeah that whole "Hardware ID missing" was an irritating situation. This is what I recommend as far as making it work.
1. Plug in.
2. When you get the error message, I think its because of a conflict with the ADB interface. Go to Settings, Developer Options, and check off USB Debugging.
3. Plug in once again and it should work. If not, try toggling between Camera and MTP.
I have Windows 7 Ultimate and it works fine for me
I always get that error as well with my SGS 3. I have to reinstall Kies everytime it does that which is annoying.. ANyone has a permanent solution about this?
Fix for me was...
1-plug in phone. Get the hardware ID message. Leave phone plugged in.
2- open device manager. Click on. Android Phone and Uninstall Samsung Android ADB Interface. Also check the "delete software driver" when the dialog box shows.
3-still in device manager. Scroll down to Universal Serial Bus Controllers. Uninstall Samsung Mobile USB Composite Device.
4-unplug phone.
5-reboot pc.
6-install SAMSUNG USB drivers from their site or from here
http://www.epiccm.org/2012/06/cwm-recovery-on-all-sgs3-lte-variants.html?m=1
7-reboot or not. Plug in phone.
This worked for me and no issues for the last 6 days. YMMV..
this works!
stevounit said:
yeah that whole "hardware id missing" was an irritating situation. This is what i recommend as far as making it work.
1. Plug in.
2. When you get the error message, i think its because of a conflict with the adb interface. Go to settings, developer options, and check off usb debugging.
3. Plug in once again and it should work. If not, try toggling between camera and mtp.
I have windows 7 ultimate and it works fine for me :d
Click to expand...
Click to collapse
But why this problem now out of nowhere when everything worked fine before.
Sent from my SPH-L710 using xda app-developers app
Hardware ID missing - SOLVED!!
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
UPDATE!! (Oct.11.2012)
After a few Kies updates and going through various ROM's:
- the procedure listed above works 100% but a few steps are just not needed (redundant) - see bellow
- the problem is mostly caused by Windows "forcefully" trying to install its own drivers, rather than allowing Samsung's suggested.
- Samsung's fault is providing "updated" drivers that don't always work (hence, use the suggested 1.4.6.0 drivers)
- Following EVERY Kies update, DISCONNECT from internet before plugging your phone (otherwise you'll have to go through this, AGAIN).
Some suggested here that plugging the phone into a different USB port (without disconnecting from internet) would be the culprit - which happens to be true, but as a mere effect, not the cause: every time an unknown device is plugged into a different USB port, Windows is trying to download/install the appropriate drivers if it doesn't recognize the hardware - and there you are again.
So, the simplified procedure becomes:
1. Not needed - leave Kies installed, as is - no harm at all
2. N/A
3. YES
4. Not (always) required
5. MUST
6. MUST
7. MUST
8. Yes
Furthermore, if still interested in connecting your I747(M) as UMS (USB mass storage) the solution presented here works. I tested it myself - read my comment on this post for the very few existing hiccups.
- while installing the USB mass storage device drivers you don't have to disconnect from the internet
Install Drivers
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
tyler1037 said:
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
Click to expand...
Click to collapse
For someone experiencing the "hardware ID missing" error, just reinstalling the drivers won't do anything. Like many others, I've been banging my head trying to solve this for quite some time; the suggested steps are truly a compilation of successful ideas and trials mingled with tons of frustration, coming from my own experience as well as from many different people and forums.
If, on the other hand, you had a different type of connectivity issues - without this error, then, yes, reinstalling the drivers is Samsung's recommendation.
billard412 said:
definitely don't need to reinstall windows or do a restore. But just to be sure, you don't have kies installed right? Seems to cause problems.if there's no kies installed, go into the device manager and find your phone whatever it's listed as right click and uninstall. Check the little box that says, "delete the driver software for this device". do this for any devices relating to yours. Including the stuff under modems,ports,USB controllers.and tick that box that delete driver software for this device every time you uninstall something. Now, not saying it's necessary but wouldnt hurt, reboot the pc. Then with your phone unplugged, reinstall the Samsung drivers for the phone. Now to make sure windows doesn't DL its own drivers,disconnect from the internet and plug the phone back in. Should be all good.
Click to expand...
Click to collapse
Just wanted to say thank you. Did this and the last 2 days, works everytime. I made sure that after the first time I plugged the phone in after doing all this, and the screen pops up asking what I wanted to do, made sure to check the box for "do this everytime" and then choose the view folder option or whatever that is.
Thank you again,
Whiteice
One thing I have tried which might help others - I had the Android Developers toolkit installed on my machine, which I've removed and I also removed the HTC Sync software which was for my old desire.
Rebooted, installed the SG Toolkit (can't remember which post I found it in) and then chose option one after selecting firmware to install drivers.
I cancelled the "Windows Updates" bit of the driver detection and it found the first item, and had "item disconnected" for the remaining three.
Unplugged and plugged back in and voila it works.
This worked for approx 5 mins and then stopped, however I did all the above with debugging on, debugging is now off and all seems well (touch wood). However looking at putting on a different kernal to expose storage as mass storage and also get around cifs issues.
Hope this helps someone.
nacos said:
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
Click to expand...
Click to collapse
Thank you so much for this. This solution worked for me.
nacos said:
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
Click to expand...
Click to collapse
Thanks for this i will try it tomorrow as still new to these tabs.
For moment i change to camera PTP and it pops up, so at least i can use it for now.
Will let you know how i get on.
Best wishes :good:
adamspud said:
One thing I have tried which might help others - I had the Android Developers toolkit installed on my machine, which I've removed and I also removed the HTC Sync software which was for my old desire.
Rebooted, installed the SG Toolkit (can't remember which post I found it in) and then chose option one after selecting firmware to install drivers.
I cancelled the "Windows Updates" bit of the driver detection and it found the first item, and had "item disconnected" for the remaining three.
Unplugged and plugged back in and voila it works.
This worked for approx 5 mins and then stopped, however I did all the above with debugging on, debugging is now off and all seems well (touch wood). However looking at putting on a different kernal to expose storage as mass storage and also get around cifs issues.
Hope this helps someone.
Click to expand...
Click to collapse
The Android Developers toolkit DOES install the USB drivers 1.4.6.0 - which seems to be the ONLY one that works, BUT the rest of the steps suggested in my previous post are needed in order to get rid of the problem - otherwise the fix is just temporary.
Re-loading OS drivers corrected issue.
tyler1037 said:
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
Click to expand...
Click to collapse
I removed the updates to Kies on my Note and uninstalled the Kies update on the PC which is what started this issue of the OS not recognizing the device and then a fresh driver load for my phone from the Samsung site. Worked Perfectly, Thanks!
Cowoholy

Windows won't recognize t989

Hello all!
First: I promise I searched the forums and google as hard as I could!
I'm running AOKP JB with CWM, although the problem was present on stock ICS from T-Mobile.
Symptoms: Computer and phone will refuse to acknowledge any connection (nothing shows up in Device Manager), except the phone will still charge. If I do the "remove the battery with USB plugged in" trick, the first time I do it, it will recognize an unknown device, but kies and adb won't recognize it. If I unplug it and plug it back in, it'll go back to not acknowledging any connection.
I previously programmed it (when I was still running stock ROM) via ADB via WiFi, but I need to be able to use ADB via USB. Besides, I can't seem to get ADB over WiFi anymore.
When I plug it into a different computer (Win7), it will, however, recognize my phone.
Earlier this year, before I ever tried programming via WiFi, it connected to my Win8 machine with no problem. I don't think it's a problem with the wifi setup though because the ROM was reinstalled and of course I've restarted ADB in USB mode in the months since...
What I've tried:
Reinstalling Kies
Reinstalling Samsung USB drivers
[^]Restarting the ADB server
Updating ADB
Trying different USB cables
Trying different USB ports
Toggling USB debugging
Toggling MTP mode
The UART thing from the dialer
Restarting the phone and the computer (of course)
Checking to see if my computer's USB drivers need to be updated
The android terminal command "setprop persist.sys.usb.config mass_storage,adb"
Pulling and replacing the battery while connected via USB
Crying in a corner
If anyone can help me, it'd be greatly appreciated! I'm all out of ideas and Google is no longer helpful =/
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
krazierokz said:
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
Click to expand...
Click to collapse
I tried on my work computer that didn't have any samsung drivers and when the "unknown device" dialog popped up it didn't do anything or install anything, nor did it show up in Device Manager. Unplugging and replugging it back in did not reproduce the dialog box. Togged USB Debugging and still no dialog box saying it recognized it.
The thing with the samsung drivers is that they're self installing so even if it popped up in Device Manager, I wouldn't be able to manually update the drivers =/
I tried MTP both with and without USB Debugging, although it also gives the option for PTP.
At this point do you think I should unroot and go back to stock? It's not been recognized on three computers now! =[
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
foltz61 said:
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Both the stock cable and a generic cable.
Similar problem
Similar problem as the OP. And hi guys, it's nice to be on these forums.
My device, when I plug it in using the stock cable, doesn't even charge. It doesn't show up in device manager, nor does it give me a notification, or say it's unsupported and bear that yellow icon. I have tried using different USB ports, I have tried the toggling USB debugging, I have tried restarting phone, computer, and taking out battery. I have tried that PDA/MODEM dialer trick. I am using 4.1.2 Jellybean, not rooted. (that WAS my goal,, until I hit this roadblock) I have not connected it to the computer in the past, it's relatively new. I'm thinking the cable is bust.
Any suggestions would be appreciated. It charges fine through a wall outlet plug, be it generic or stock.
so guys ive come to a conclusion i think its something in the samsung usb cables try getting yourself a blackberry usb cable , TRUST ME !!! ever since i got my phoness etc... tablet and yadi yadi samsung usb cables have always seemed to give me problems i think its because they are multi data/charging cables and when using the blackberry usb cable i have never ever once encountered a problem with any of my phones sd/storage problems do yourself a favor and pick up one of those cables and you will be golden !! if not then i guess im the only lucky one :LOL here you go http://www.amazon.com/Blackberry-Travel-Adapter-Micro-Cable/dp/B004VMVSYK/ref=pd_sim_cps_2 5 bucks!
Edit also one more test boot into recovery and click in the advanced menu and see if mount usb works for you in recovery mode ??
FIX (try using a generic cable)
I actually solved it on my own! After borrowing a generic cable from a friend it booted up! The Samsung cable was just not doing its thing.
yeah im telling you those cables they provide are JUNK!!! i only use my samsung to charge because they do that well but data they are str8 CRAP!! glad you got it up and going
OP
Hope OP will have the same luck as me...pray to the Android gods...
Lol:thumbup:
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

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