[Q] Phone don't even turn on - Desire Q&A, Help & Troubleshooting

Hi everyone !
Yesterday I was using my phone, and after a few minutes without using it, when I tried to wake it up, nothing happened ! The screen stays black all the time, and the charging LED light doesn't turn on too.
I don't understand, nothing happened to the phone (no fall or anything). And now it just seems ... dead !!!
Could someone help me ?
Thanks !
The phone is rooted with S-Off and a custom ROM ...

If you pull out the battery and place it back does it boot then?

Try pulling the battery and then replace it while holding both volume buttons and the power button.
Sent from my SGH-T959 using XDA

fbum said:
Try pulling the battery and then replace it while holding both volume buttons and the power button.
Sent from my SGH-T959 using XDA
Click to expand...
Click to collapse
You mean volume down & power

Already tried it, nothing happens
I also tried while charging or not, with no results ...

Kagoo said:
Already tried it, nothing happens
I also tried while charging or not, with no results ...
Click to expand...
Click to collapse
Have you ever rooted it?
Sent from my SAMSUNG-SGH-I997 using XDA

If pulling the battery doesn't do it, it's probably really dead. I also once had a dead Desire, stopped working from one moment to the other. If there's warranty left, send it in.

kidki14 said:
Have you ever rooted it?
Sent from my SAMSUNG-SGH-I997 using XDA
Click to expand...
Click to collapse
Yes the phone is rooted since the first day
That's what i was thinking muellersmattes. The warranty is over since a few months

Your phone is dead.

That happened to my first desire hd. I had to take it in to vodafone for them to send off for repair :-(
Question : when you do take in for repair can they tell if you rooted it ?

Kagoo said:
Yes the phone is rooted since the first day
That's what i was thinking muellersmattes. The warranty is over since a few months
Click to expand...
Click to collapse
Well can you get into dl mode
Sent from my SAMSUNG-SGH-I997 using XDA

kidki14 said:
Well can you get into dl mode
Sent from my SAMSUNG-SGH-I997 using XDA
Click to expand...
Click to collapse
How u are dooing that?

spinky360 said:
How u are dooing that?
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Click to collapse
You hold volume buttons but battery in connect USB and it should go into it. What phone do you have?
Sent from my SAMSUNG-SGH-I997 using XDA

Download mode from samsung doesn't work with htc
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium App

kotag82 said:
Download mode from samsung doesn't work with htc
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium App
Click to expand...
Click to collapse
Hmm dang
Sent from my SAMSUNG-SGH-I997 using XDA

anyhow ... my phone is dead ... wont do nothing after flashing so ... i put it on e-bay )... no usb detection, no power on, no led from charging

spinky360 said:
anyhow ... my phone is dead ... wont do nothing after flashing so ... i put it on e-bay )... no usb detection, no power on, no led from charging
Click to expand...
Click to collapse
Lol nice.
Sent from my SAMSUNG-SGH-I997 using XDA

Yeah clearly I think my phone is dead. I'll try to repair it and sell it.
Anyway, I bought a Galaxy S I9000, I hope it will last a bit longer !

I had two problems with my DHD. But to keep history short, I'll tell only the second:
My seemed bricked. It didn't power on and when I plugged the charger, the LED didn't turn on.
As I work with electronics, I measured the phone's battery and it had 0.0V. So, I took an adjustable power supply and charged the battery for 2 minutes with 3.7V.
I put the battery back in the phone, plugged the charger and the LED turned orange!
Perhaps you could try the same procedure...
And tomorrow I'll try to fix the 1st problem.

Related

Bricked, or Broken?

I've had a G2 for a couple of years now that hasn't been working. I've exchanged batteries, but cannot get anything to boot. The phone was having problems with freezing prior to the supposed brick, and the phone is completely stock.
As of now, I have it plugged in via USB and I didn't hear any sort of notification that the computer even recognizes the phone, my other android phones will get picked up with the power off.
Long story short, is there a way to get into "upgrade mode", or something similar that HTC might have? Something from ADB that could trigger the phone to power on in the hardware doesn't power on itself?
Thanks.
EDIT: The charge LED does NOT come on while plugged on to the charger.
well before i say no can you get a battery that you know works and try this first
Sent from my HTC Vision using xda premium
demkantor said:
well before i say no can you get a battery that you know works and try this first
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Try what? I've tried another battery in the past. But shouldn't the LED come on when plugged into USB with or without battery?
Sent from my LG-P920 using XDA
Check that the leads on the battery are touching the contacts in the phone properly!
captainreynolds said:
Check that the leads on the battery are touching the contacts in the phone properly!
Click to expand...
Click to collapse
All good there.
Sent from my LG-P920 using XDA
stevew84 said:
Try what? I've tried another battery in the past. But shouldn't the LED come on when plugged into USB with or without battery?
Sent from my LG-P920 using XDA
Click to expand...
Click to collapse
not always, if it were just a weak battery than yes but if it malfunction in some ways than no. our phone need to send power through a working batt to turn on
Sent from my HTC Vision using xda premium
demkantor said:
not always, if it were just a weak battery than yes but if it malfunction in some ways than no. our phone need to send power through a working batt to turn on
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Well I can't get power to it what so ever.
Sent from my LG-P920 using XDA
well chances are you will need to open it up and use a soldering station to fix it then. maybe someone else here has a good tip for you to try but my best guess is it will be sold for parts
Sent from my HTC Vision using xda premium
My G2 is freezing constantly.its a few years old with very light use.I think its just the phone.I prefer Samsung over HTC
Sent from my Precedent using Xparent ICS Blue Tapatalk 2
travis2387 said:
My G2 is freezing constantly.its a few years old with very light use.I think its just the phone.I prefer Samsung over HTC
Sent from my Precedent using Xparent ICS Blue Tapatalk 2
Click to expand...
Click to collapse
Well that certainly contributed to this thread.
Sent from my HTC Vision using XDA
travis2387 said:
My G2 is freezing constantly.its a few years old with very light use.I think its just the phone.I prefer Samsung over HTC
Sent from my Precedent using Xparent ICS Blue Tapatalk 2
Click to expand...
Click to collapse
HTC is way better imo charging port could be dead.
Sent from my HTC_Amaze_4G using XDA
Stupid thing has water damage..the VOID sticker wasn't where it was supposed to be, but I saw some pink residue from the sticker. I'm gonna take it to see if I can get it fixed. I believe it's worth it, it isn't the first batch of G2's, it was one of the warranty replacements that didn't have those weird issues.
Take a multi meter to the contacts with the phone open. See if any power is getting through.

Help One X dead (no LED when charging)

Okay, so I'm posting this because my bro's HOX is not turning on & I'm posting this on his behalf because he is about to have to depression very soon lol..
So he was on The Android Revolution HD rom and while he was browsing in his gallery with 4%, the phone suddenly froze.. and
what he did he held the power button for 15 secs until the soft buttons were blinking and then the phone rebooted.
Then the boot animation came but was taking a of of time.. so he restarted again but, this time the phone didn't show the 'HTC quietly brilliant' screen at all...(
Now it's turned off or maybe DEAD...
He then plugged it in the wall charger and he tried different key combinations (power + vol. Up/down etc) but still doesn't turn on.. The LED is NOT lighting up
Now hes trying to let it charge via usb/wall charger... still no good...
Anyway to fix this??
Btw sorry if it's another duplicated thread but I'm not familiar to HOX lol
Please a solution would be very much appreciated
UPDATE: It remained on charge for more than 3 hours I think but still dead :'( Is it the battery which got damaged?.... well my bro is already in a depression lol... [\B]
Sent from my LG-P970 using xda premium
Let it charge for some time (no matter does it show the LED) and then errase chache in fastboot
Sent from my HTC One X
Indeed, let it charge for 30 minutes or so and then try to turn it on. Happened to me and I thought the phone died for good, tho it came alive lol
Sent from my HTC One X \o/
Thank you will try it ASAP. Let's hope it will boot first :S
Sent from my LG-P970 using xda premium
It was charging for more than 30 mins I think... Not still not booting or showing LED..
Sent from my LG-P970 using xda premium
muamers said:
Let it charge for some time (no matter does it show the LED) and then errase chache in fastboot
Sent from my HTC One X
Click to expand...
Click to collapse
Thank you will try it ASAP. Let's hope it will boot first :S
Sent from my LG-P970 using xda premium
Sent from my LG-P970 using xda premium
n1kos said:
Indeed, let it charge for 30 minutes or so and then try to turn it on. Happened to me and I thought the phone died for good, tho it came alive lol
Sent from my HTC One X \o/
Click to expand...
Click to collapse
It was charging for more than 30 mins I think... Not still not booting or showing LED..
Sent from my LG-P970 using xda premium
Sent from my LG-P970 using xda premium
i got this every day when i push the battery to the limit,
Charging time with out led is diffrent all the time, sometimes it takes 2min before the red led starts flashing (After a couple of minutes of flashing it turns steady red).
i got this every day when i push the battery to the limit, <br />
<br />
Charging time with out led is diffrent all the time, sometimes it takes 2min before the red led starts flashing (After a couple of minutes of flashing it turns steady red).
Click to expand...
Click to collapse
Erm it was charging for 3 hours and no led no power only a dead HOX...
Sent from my LG-P970 using xda premium
One suggestion I have for you, hold the power button for 10 seconds.
Don't know if you tried already but who knows you didn't.
WIIstpM said:
It was charging for more than 30 mins I think... Not still not booting or showing LED..
Sent from my LG-P970 using xda premium
Sent from my LG-P970 using xda premium
Click to expand...
Click to collapse
Laurentius26 said:
One suggestion I have for you, hold the power button for 10 seconds.
Don't know if you tried already but who knows you didn't.
Click to expand...
Click to collapse
I did.... no good :'(
Sent from my LG-P970 using xda premium
Ruayly said:
Your charging port on your HOX is broken it can even be one little strand of the port and it can mess up the whole phone from charging, it happened to Me, I took to a friends shop and he fixed it for $50
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
When I plug in his HOX on PC it makes the sound as if its connected.. then it tries to install a driver with the name "APX" I think but it always fails to install...
Sent from my LG-P970 using xda premium
WIIstpM said:
When I plug in his HOX on PC it makes the sound as if its connected.. then it tries to install a driver with the name "APX" I think but it always fails to install...
Sent from my LG-P970 using xda premium
Click to expand...
Click to collapse
Wow, you managed to find the elusive APX mode, I say head on ever to the s-off thread and report your findings....
godutch said:
Wow, you managed to find the elusive APX mode, I say head on ever to the s-off thread and report your findings....
Click to expand...
Click to collapse
What's up with this mode? So the HOX can still be saved??
Sent from my LG-P970 using xda premium
guys, same issue. im in apx. help me get out? s off development is closed.
also its factory s off
bump
bump. wllstpm, whatd u end up doing?
is original htc one x charger ?, sometimes with other similar problems
i tried the original charger and my computer. ill try some other chargers as well.
Read this thread
http://forum.xda-developers.com/showthread.php?t=1736147&page=2
sent from my HTC One CMX

[Q] [SOLVED] Not turning on, blinking orange LED

Last night my DHD's battery died so i plugged it into the wall outlet and walked away, i came back ten mins later and the phone wasn't turning on, and i also began to notice that the Orange LED at the top was slowly blinking at me, i tried plugging it into a PC but to no avail.
Can anyone tell me whats going on, and where the fault it (i'm guessing its the USB cable)
Thank you.
Happened to me one, scared the B Jesus out of me. Pulling the battery and plugging it into a charger got it to boot without issues
sent from my GT-N8010 using xda and the awesome S-Pen
GuyInTheCorner said:
Happened to me one, scared the B Jesus out of me. Pulling the battery and plugging it into a charger got it to boot without issues
sent from my GT-N8010 using xda and the awesome S-Pen
Click to expand...
Click to collapse
Thank You! This method works perfectly for me!
humzaahmed155 said:
Thank You! This method works perfectly for me!
Click to expand...
Click to collapse
Glad I could help a few people have had this problem, kinda scary when it happens but it's an easy fix
sent from my GT-N8010 using xda and the awesome S-Pen
GuyInTheCorner said:
Glad I could help a few people have had this problem, kinda scary when it happens but it's an easy fix
sent from my GT-N8010 using xda and the awesome S-Pen
Click to expand...
Click to collapse
Yeah, I see, I'm also new to the Desire HD community, and my Desire HD has just developed another problem, the volume buttons dont work anymore so now i cant unlock the bootloader
humzaahmed155 said:
Yeah, I see, I'm also new to the Desire HD community, and my Desire HD has just developed another problem, the volume buttons dont work anymore so now i cant unlock the bootloader
Click to expand...
Click to collapse
That's a bummer...
AFAIK it's a cheap fix, I think its only a few $
sent from my GT-N8010 using xda and the awesome S-Pen
GuyInTheCorner said:
That's a bummer...
AFAIK it's a cheap fix, I think its only a few $
sent from my GT-N8010 using xda and the awesome S-Pen
Click to expand...
Click to collapse
Yeah, if shops are open on Christmas Eve i'll send it to one to get it fixed
Sent from my HTC Desire HD A9191 using Tapatalk 2

[Q] Dead OneX, what to do

Hey!
My OneX are ded what to do?
I've 50% battery left when i go to bed, but i connect my charger to topp up the battery.
When i wake up my hox was compleatly dead, no chargin led, nothing hapent when power on, nothing after 15sec of power button, nothing with power + vol.down.
I have relocked bootloader and latest (updated ota ) running with no problem 2+ month after upgrade.
Is the only way to send to HTC.... or?........??
Connect ur phone to the charger and press power + volume down, then post what will happen.
Sent from my HTC One X using xda app-developers app
convict_moody said:
Connect ur phone to the charger and press power + volume down, then post what will happen.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Tnx for reply!
I try with Your suggest, but nothing hapend
I try with ashort time press, even a long time press with power+vol.down
all with charger connected
Off to HTC it is then
To Htc
Sent from my HTC One X using xda app-developers app
Mr Hofs said:
Off to HTC it is then
Click to expand...
Click to collapse
convict_moody said:
To Htc
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Yes! Seems to be the only way
leffep said:
Hey!
My OneX are ded what to do?
I've 50% battery left when i go to bed, but i connect my charger to topp up the battery.
When i wake up my hox was compleatly dead, no chargin led, nothing hapent when power on, nothing after 15sec of power button, nothing with power + vol.down.
I have relocked bootloader and latest (updated ota ) running with no problem 2+ month after upgrade.
Is the only way to send to HTC.... or?........??
Click to expand...
Click to collapse
stupid question but did you try another charger?
otherwise its a battery gone dead or a motherboard issue, and if its a motherboard issue you will get a free replacement if your guarrantee is still running if it is a battery issue and your phone is older then 6 months you won't get squat
suljo94 said:
stupid question but did you try another charger?
otherwise its a battery gone dead or a motherboard issue, and if its a motherboard issue you will get a free replacement if your guarrantee is still running if it is a battery issue and your phone is older then 6 months you won't get squat
Click to expand...
Click to collapse
Hey!
Yes, i've also try my Samsung charger but still dead, i sended to service Yesterday, Warranty void but i bougt my OneX used don't know if warranty cower this.
leffep said:
Hey!
Yes, i've also try my Samsung charger but still dead, i sended to service Yesterday, Warranty void but i bougt my OneX used don't know if warranty cower this.
Click to expand...
Click to collapse
dont think warranty covers relocked bootloaders
TheFinderOuter said:
dont think warranty covers relocked bootloaders
Click to expand...
Click to collapse
If he can't start, than probably they can start it too, so nobody can see ,,relocked", and everybody is happy
*facepalm*
Sent from my HTC One X using XDA Premium 4 mobile app
nikola016 said:
If he can't start, than probably they can start it too, so nobody can see ,,relocked", and everybody is happy
Click to expand...
Click to collapse
hahahaha how devious :silly:
TheFinderOuter said:
hahahaha how devious :silly:
Click to expand...
Click to collapse
haha
Sended in my OneX to service/repear dec 9....... still waiting......

[Q] Is this one x just gone for good?

Hello, I'm new to this form. Okay so today I traded my galaxy note 1. For a nexus 4 and an HTC one x. I was really excited to see the one x for the first time. The one x is with AT&T. When I took it home and plugged it in the charger the red light on started to flash which I think means the battery doesn't have enough power yet, so I waited until it would be steady. But when I looked at it after about 10mins or so, there was no light at all. Unplugging and plugging back in didn't work. When plugged in for along time it just keeps flashing red for abit then stops (repeatedly). I can't power it on at all or go into bootloader.. Etc.. I've even tried doing the hold volume up and down with power button for 2 minutes, nothing.. So now I'm just thinking it's defective. But before I sent it to HTC to diagnose it, I wanted to see what you guys think it is and how I can possibly fix it. Now the person I got it from said it needed some kind of jtag fix for $50 but idk what this is at all. I'm just hoping to god it isn't the main board that is damaged. The bottom area where the soft buttons are is cracked but it's not serious. Another thing that I'm not sure is normal, is the power button, it feels very soft when I press on it and I can't feel it click at all htc told me this could be normal cause the newer one series phones had soft power buttons. I thought the power button was the issue, but the phone won't even charge. The most I've left it plugged it was about less than an hour, I also saw people saying if you plug it in a computer it can fix it, but Idk how that will solve the issue, I will be going to a friends in the morning to try that though. Anyways that's about all.. I hope that someone can help me with this, and If I can fix it I will be sooo happy! Before I go to bed I will leave it plugged in all night to see what happens. Thanks.
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
Seems that way, if it does not turn on after hours on charge. And all button combinations don't work either.....then yeah, nothing you can do really.
Sent from my HTC One X using XDA Premium 4 mobile app
Mr Hofs said:
Seems that way, if it does not turn on after hours on charge. And all button combinations don't work either.....then yeah, nothing you can do really.
Sent from my HTC One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If i send it to htc they will be able to do something to figure out what's wrong right? I mean everything is fixable.
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
Yes everything is fixable, but it might cost you money. If it's not rooted or custom rommed (locked bootloader) then you have the biggest chance on getting warranty.
Sent from my HTC One X using XDA Premium 4 mobile app
Mr Hofs said:
Yes everything is fixable, but it might cost you money. If it's not rooted or custom rommed (locked bootloader) then you have the biggest chance on getting warranty.
Sent from my HTC One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hmm. Well is it normal that the power button feels soft and no kind of clicking in it to know weather it is being pressed down or not? Also if the phone is flashing red when charger is plugged in does that mean the port is still okay?
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
Well mine has a little click when i press it. Can't say for other hoxes, haven't had that many in my hand.
Yeah port is fine, my guess it's a hardware fault. Maybe the battery itself is faulty or the battery circuit is not functioning the way it should
Sent from my HTC One X using XDA Premium 4 mobile app
Mr Hofs said:
Well mine has a little click when i press it. Can't say for other hoxes, haven't had that many in my hand.
Yeah port is fine, my guess it's a hardware fault. Maybe the battery itself is faulty or the battery circuit is not functioning the way it should
Sent from my HTC One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've left it plugged in for about 40m and it's just blinking red every 7 or so mins. My power button I'm afraid is broken.. Maybe that's why I can't get any signs that it can turn on or not.
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
Well the blinking should be static red after a while. Leave it on charge for many hours (8-9) and then try again some button combo's
Sent from my HTC One X using XDA Premium 4 mobile app
Mr Hofs said:
Well the blinking should be static red after a while. Leave it on charge for many hours (8-9) and then try again some button combo's
Sent from my HTC One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So I plugged it in my computer and it said it was in a download mode. And the guy I got it from said it needed jtag repair. Which I think that's what it is.
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
Then you cant fix it at home !

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