[Q] No Dialpad, Contacts or Messaging - Epic 4G Q&A, Help & Troubleshooting

Hi, I'm Kitty. I love technology but it hates me and to be honest any fix past turning it off and on is a little out of my skill range.
I have the Samsung Epic through Sprint, it is less than three months old. I got up this morning and my buttons for the dialpad, contacts, and messaging were gone. I can't seem to get the dialpad to come up from using the numbers on the slide out keyboard, and I tried restarting it. I have handcent sms, so I can receive and send texts that way, and I can call if I tap on the call button through handcent, but I can't get back to the dialpad.
I saw one post like this but it was for a different phone and had no responses. If I missed a post, I am sorry. I'm a noob and unworthy of the help of you technology gods, but if you just give me some fire I will leave Mt. Olympus. (yes I know he stole it, fire wasn't really given)
I have to call and pay our bills today so it would be awesome if someone knew how to fix my phone without completely resetting it.

kittikat said:
Hi, I'm Kitty. I love technology but it hates me and to be honest any fix past turning it off and on is a little out of my skill range.
I have the Samsung Epic through Sprint, it is less than three months old. I got up this morning and my buttons for the dialpad, contacts, and messaging were gone. I can't seem to get the dialpad to come up from using the numbers on the slide out keyboard, and I tried restarting it. I have handcent sms, so I can receive and send texts that way, and I can call if I tap on the call button through handcent, but I can't get back to the dialpad.
I saw one post like this but it was for a different phone and had no responses. If I missed a post, I am sorry. I'm a noob and unworthy of the help of you technology gods, but if you just give me some fire I will leave Mt. Olympus. (yes I know he stole it, fire wasn't really given)
I have to call and pay our bills today so it would be awesome if someone knew how to fix my phone without completely resetting it.
Click to expand...
Click to collapse
Are you completely stock and not rooted? And do you sync with google?

I don't know exactly what rooting is, so I'm going to go with no. I didn't modify the phone past downloading a few apps, but nothing recently or anything that I think would use this.
When I say I love technology, I love technology like a muggle loves magic. I think it is wonderful but I don't understand it.

Also I have the lookout app but I don't think I sync with Google. How would I go about doing that? Sorry I'm so dumb with technology.

Go into Settings. Then Accounts & Sync. Then add a new account.
Sent from the Epoch

Oh, I am synced to my gmail account.
Has this (the phone not working as a phone) happened to anyone else or do I just have a knack for destroying technology?

kittikat said:
Oh, I am synced to my gmail account.
Has this (the phone not working as a phone) happened to anyone else or do I just have a knack for destroying technology?
Click to expand...
Click to collapse
To make you feel better I lost my phone stuff after flashing a theme but never for no reason so you may have that technology curse you are talking about. Did you install anything new?
Sent from my PantechP4100 using xda premium

kittikat said:
Oh, I am synced to my gmail account.
Has this (the phone not working as a phone) happened to anyone else or do I just have a knack for destroying technology?
Click to expand...
Click to collapse
I have tried to make mine go away or blank out not sure what happened. you might be able to do reset but you would lose your apps and would have to reinstall.
Edit:
Have you tried doing a battery pull and turn it back on? Or have you installed a dialer app?

been on xda since early 2000's, and this is somehow my first post! i guess i followed the rules, and searched, and read and read and reread correctly lol! what's up my epic community, kittikat, & kennyglass123!
are you saying the icons are gone from the bottom dock, or completely gone from the dock and your applications list also? if they are gone from both (which is unlikely), then you'll need to factory reset your phone to get them back. if they are in your applications list (they should be), click applications icon, push the menu button (very left button on bottom of phone that looks like an equal sign inside a half square), click edit, then you can hold down on the phone, contact, or the messaging icon (or any icon), and drag onto the bottom dock. the bottom dock should hold up to 4 icons. the icons can be removed from the dock on accident, or by themselves from time to time (don't know why this happens).
you can also just hold down on whatever app icon you want in your applications list, and place onto whatever homescreen you want, but not practical for the icons you need (which you're going to use all the time).
i also use handcent and don't use the built in messaging app. handcent has a widget you can put on any homescreen, which will tell you how many new texts you have, and can eliminate using the main messaging app. hope this helps!
Sent from my cm9'ed out SPH-D700 using xda premium

Ok so I found the phone, contacts and messaging after searching through apps and restarting my phone (they weren't there pre-restarting) Taking the battery out and in didn't seem to do anything.
How do you drag the phone back down to the main dock? I tried following your instructions but got lost. I will be back in a few hours (I have to go to work) and I will try again.
The most recent thing I downloaded was random lolcats a few weeks ago (lame, yes, I know)
And thanks for being patient and helpful everyone

no problem, it happened to me, my sister, and a few other friends with epics also. could have sworn i used to have 4 icons on the dock, and then one day after updating to gingerbread there were only 3. thought i was tripping lol. ok here are the steps again.
1) while your application list is showing, press the menu button (the very left capacitive button of the bottom 4 buttons that light up, below the Samsung logo)
2) choose edit (all your icons should show a minus sign on the top right corners of each icon if done correctly)
3) click and hold down on the phone icon until it starts following your finger, then drag down to bottom dock.
4) viola! profit!!!
Sent from my cm9'ed out SPH-D700 using xda premium

nismofreak said:
no problem, it happened to me, my sister, and a few other friends with epics also. could have sworn i used to have 4 icons on the dock, and then one day after updating to gingerbread there were only 3. thought i was tripping lol. ok here are the steps again.
1) while your application list is showing, press the menu button (the very left capacitive button of the bottom 4 buttons that light up, below the Samsung logo)
2) choose edit (all your icons should show a minus sign on the top right corners of each icon if done correctly)
3) click and hold down on the phone icon until it starts following your finger, then drag down to bottom dock.
4) viola! profit!!!
Sent from my cm9'ed out SPH-D700 using xda premium
Click to expand...
Click to collapse
Nice pick up both me and kenny were going in totally wrong direction. Was thinking well in the phone part there was no dial pad. I need a beer LOL.

Huzzah! It worked! Thank you everyone
*hugs*

tazfanatic said:
Nice pick up both me and kenny were going in totally wrong direction. Was thinking well in the phone part there was no dial pad. I need a beer LOL.
Click to expand...
Click to collapse
Yeah I thought the phone or dialeractivity.apk got corrupted. Did not think it just fell off the dock. Glad you got it working Kitty.
Sent from my PantechP4100 using xda premium

Related

[Q] Screen Issue

Everytime i slide the keyboard open to type a message on my mts and slide it back when im done the screen (im not sure how to describe it but ill do my best) switches positions but responds as if everything was normal. For example the menu at the top that you pull down will be in the middle of the screen and the bottom will be at the top.
Does anyone have a solution? I can post pictures if needed, but it would be difficult at the moment.
Saneless said:
Everytime i slide the keyboard open to type a message on my mts and slide it back when im done the screen (im not sure how to describe it but ill do my best) switches positions but responds as if everything was normal. For example the menu at the top that you pull down will be in the middle of the screen and the bottom will be at the top.
Does anyone have a solution? I can post pictures if needed, but it would be difficult at the moment.
Click to expand...
Click to collapse
Sounds like software, what rom are you using? It could be hardware, but sounds like software. Pics would be nice. In the meantime, try wiping and reflashing your current rom.
Sent from my T-Mobile myTouch 3G Slide
Saneless said:
Everytime i slide the keyboard open to type a message on my mts and slide it back when im done the screen (im not sure how to describe it but ill do my best) switches positions but responds as if everything was normal. For example the menu at the top that you pull down will be in the middle of the screen and the bottom will be at the top.
Does anyone have a solution? I can post pictures if needed, but it would be difficult at the moment.
Click to expand...
Click to collapse
I think i kno exactly what ur talking about. (click here) http://forum.xda-developers.com/showthread.php?t=849722 This has happened to me and many other people. Im pretty sure the problem is with your flex cable. The best thing to do is get a warrantry exchange
Yea I've tried reflashing new roms or restoring and niether worked! I read through the thread you posted and that seems exactly what is happening to me. Did they make you pay for the warranty replacement or was it covered? If they made you pay ill prolly just hold out and get a new phone this summer.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Saneless said:
Yea I've tried reflashing new roms or restoring and niether worked! I read through the thread you posted and that seems exactly what is happening to me. Did they make you pay for the warranty replacement or was it covered? If they made you pay ill prolly just hold out and get a new phone this summer.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
No it was covered by 1 year factory warranty. If i were you though, id unroot the phone asap then get your replacement. If you dont, your screen will eventually go black like mines did and you won't be able to unroot (though they did accept it because they didnt know it was rooted because the screen was totally black)
yeah, I have the same issue and I'm exchanging the phone soon.. however, I'm worried because my screen randomly works and I'm concerned that T-mo will see that I've rooted if the display randomly functions upon arrival. Does anyone know how to do a factory nandroid flash (I have the original file taken from falken98) without using the screen for too long? I know that clockwork might require actual user input on the phone side, so I was wondering if anybody could point me to a method that would require only the computer. What I'll try to do is set the phone to mount USB and do everything via AndroidSDK, hopefully the phone will randomly function for just enough time to allow me to do that
I'm having this problem as well... looks like a call to 611

How do I get out of the clock on the Samsung OEM Dock?!?!

I got the dock thingy at best buy. Super annoying thing is whenever I stick it in the dock, it pops up a huge full screen clock. There's no way out of it. when I hit the back button, whatever the last app running pops up, but then when i press home, it goes right back to the clock. Anyone have a solution, or is this thing going back to Best Buy? hehe
unplugged the charger lets see how it goess
ad78 said:
unplugged the charger lets see how it goess
Click to expand...
Click to collapse
Oh that was the other issue I had. When it was on the clock screen, I'd unplug the charger cable and the tab locks up... only way is hard reset holding power button. This thing is being returned to bestbuy first thing tomorrow.
just kidding
seriously? just hit the back button beside home button and it will exit the big clock
ad78 said:
just kidding
seriously? just hit the back button beside home button and it will exit the big clock
Click to expand...
Click to collapse
It exits the clock ONLY to the last app running, or you can bring up the task switcher but not get to the home screen. annoying. it's been documented on several other sites.
bella92108 said:
I got the dock thingy at best buy. Super annoying thing is whenever I stick it in the dock, it pops up a huge full screen clock. There's no way out of it. when I hit the back button, whatever the last app running pops up, but then when i press home, it goes right back to the clock. Anyone have a solution, or is this thing going back to Best Buy? hehe
Click to expand...
Click to collapse
ok you are missing something.. after hitting the back button it will open the last app.. now when you are on the last app hit the pages whatever you call beside home then choose clock. clock will show up and now hit the back button
tada!
ad78 said:
ok you are missing something.. after hitting the back button it will open the last app.. now when you are on the last app hit the pages whatever you call beside home then choose clock. clock will show up and now hit the back button
tada!
Click to expand...
Click to collapse
HEHE, I didn't just fall out the back of the short bus, hehe.
It's buggy, real buggy the way the clock works. Several sites have confirmed the issue so it's just something you either have to live with or not use the dock.
I'm just going to return\sell the dock, I don't like the angle it puts the device at anyhow, it's not conducive to the angle I like to have my device while sitting at the desk. I'll get the book cover as the angle looks more adjustable for me.
I returned my dock yesterday for this exact same reason. I was also having issues with the clock mode freezing the tablet and it would stop it from charging.
Funny thing is.. my dock was on the same receipt as my tablet. Apparently the person before me had returned a 10.1... long story short.. the lady got confused, assumed it was my tablet sitting on the counter. By the time I realized what was going on she was handing me a receipt and I was getting refunded the full price of my tablet and my dock. After all the markups and botched preorders from BB over the years I felt no guild hauling ass out of there before they realized their ****up lol.
NeutronBomb said:
I returned my dock yesterday for this exact same reason. I was also having issues with the clock mode freezing the tablet and it would stop it from charging.
Funny thing is.. my dock was on the same receipt as my tablet. Apparently the person before me had returned a 10.1... long story short.. the lady got confused, assumed it was my tablet sitting on the counter. By the time I realized what was going on she was handing me a receipt and I was getting refunded the full price of my tablet and my dock. After all the markups and botched preorders from BB over the years I felt no guild hauling ass out of there before they realized their ****up lol.
Click to expand...
Click to collapse
Karma is going to get you, hahahahahaha. I LOVE the story though, that's awesome!
I'm already in the same club for Karma because I too got my Samsung galaxy tab for free, but using the Red Cross Racing Promo glitch they did with best buy a few weeks back.
Now we're even, BBY has screwed me over with their "Can't use on ANYTHING" coupons, so now we're square, hehe
Does the dock have a magnet that triggers the clock? Maybe that can be disabled? I read elsewhere on the forum that one can change the name of the clock app and that fixes it, but I wish there was a way to do this without rooting the tab.
Sounds like we're all in the same boat.
I've found a reliable way to get out of it but it is still a bother and should not need to be done.
Anyways, I just multitask into a app that has the option to exit via the menu (i.e Opera Mobile). Just exit and your back to the homescreen.
I installed Gentle Alarm and now it asks me which clock app I want to select. I hit back and I'm clear.
I froze the app with TB since I am rooted. Additional thread on getting around the clock here:
http://forum.xda-developers.com/showthread.php?p=15862025#post15862025
The touchwiz os fixes the issue, no more clock display at all when in the dock.
w4rmk said:
The touchwiz os fixes the issue, no more clock display at all when in the dock.
Click to expand...
Click to collapse
Nice to know. Just need the Touxhwiz update now.
Sent from my GT-P7510 using Tapatalk
If you can't wait, you can do a factory reset (settings/privacy/factory reset). This will erase everything on your tab, including data and apps, but the apps mostly reinstall themselves, and you can move your data to your comp. It's pretty annoying, but that's what Samsung told me to do, and it's been working fine since.
Dock No-Op from MegaGram in the market is an option that doesn't require root. (Sorry, can't post links yet.) When you pop the GT in the dock, it gives you an option to launch DNO or the clock. Check remember preference and select DNO, and you'll be set!
tincansandtwine said:
Dock No-Op from MegaGram in the market is an option that doesn't require root. (Sorry, can't post links yet.) When you pop the GT in the dock, it gives you an option to launch DNO or the clock. Check remember preference and select DNO, and you'll be set!
Click to expand...
Click to collapse
Sounds like a good starting point, but what I'm more interested in is to find out which app it is in Titanium Backup to freeze it instead of putting on this bandaid, any suggestions?
I have a freeze problem with my dock. Posted in other topic. I've saw this one later. I've installed Dock No-Op but the tablet still freezes. No clock is poping out, but it refreshes my desktop every time I put the tablet in the dock. I've hard reset it twice , but still got freezes. Any help?
P.S. sorry for asking about the same question in two topics.

My incredible has seen better days..

My incredible will text by itself sometimes (like when I'm typing the screen will freeze and punch random letters like "jgklkon" and ill have to pull the battery to temporarily fix it) and have SMS errors, its not the rom cause I went completely stock and it still did it, any suggestions?
Sent from my ADR6300 using XDA App
Ghost in the machine...
That's what I call it, Ghost in the machine. I get this type of "take over" where my icons get highlighted in a rotating manner even turning my desktop pages. A couple of battery pulls usually clears it up. I don't know what causes it. I'm running CM7.1
I get this type of "take over" where my icons get highlighted in a rotating manner even turning my desktop pages.
Click to expand...
Click to collapse
Yeah, I've had that. It's very surprising.
I was given advice to carefully clean the optical track ball. I did and the problem has stopped.
I have no advice to give about phantom texting, sorry.
I had a similar problem on stock, no more on custom roms thankfully

Unlock opening dialer

Getting quite annoyed with this now. About half the time when I unlock my HOX by pulling the ring up, it launches into the dialer instead of the launcher. I thought I might have been accidentally dragging the quick launch icon, but just tested it about 20 times to make sure, and I can drag the ring anywhere on screen, after the quick launch bar has faded and it still happens.
This happening for anyone else?
Disjunto said:
Getting quite annoyed with this now. About half the time when I unlock my HOX by pulling the ring up, it launches into the dialer instead of the launcher. I thought I might have been accidentally dragging the quick launch icon, but just tested it about 20 times to make sure, and I can drag the ring anywhere on screen, after the quick launch bar has faded and it still happens.
This happening for anyone else?
Click to expand...
Click to collapse
Unlocking the phone brings you to the last open activity. If you lock your phone after using the dialer, you'll unlock it on the dialer. (Un)locking is not like pressing Home.
Sent from my HTC One X using xda premium
I know that. It does this no matter my last open app
this thing happen to me when i charging my phone.. my guess its has something to do with HOX screen sensitivity when on charging status..
yeah it seems related to the touch sensitivity issue when charging, mine does this occasionally.
Happens to me too. I think it has to do with bad coding and unfinished software. My previous phone was Dedire and never had any problems with it. But I'm very dissapointed with the hox. It seems as if it was built with only one thing in mind, get it oit before samsung. Bad move in terms of quality
Sent from my HTC One X using xda app-developers app
just a follow up, not near a mains charger at the moment, and can't seem to reproduce when charging from PC.
Is everyone having it launch the dialer, and if so, do you all have the dialer as your first quicklaunch app?
Will be fiddling with this issue later on, because it's just weird
I noticed this when I first got this phone, I just moved the Dialer icon elsewhere on the Dock and it never happened again, strange but a non issue.
http://forum.xda-developers.com/showthread.php?t=1775638
Pls read the above thread, just posted my theory there for this issue, its probably about time we start a proper thread for this issue.
I'm sure this is related to the charging issue, the charging problem screws up the touch's on the screen, which is why the phone app seemlingly appears randomly
Sent from my HTC One X using xda app-developers app

Someone kill me now.

Ok so, ever since the LI3 update, my auto correct is broken, i just upgraded to JB. STILL HAVE THE ISSUE. No one seems to beable to help me, samsung claimed it would be fixed next update which was JB and its still broken.. this only happened to some groups of people. I have an option to send it in for service but i use my phone for work. i cant give it up for a week of shipping+a week of it being worked on+a week of shipping back to me.. can someone please give me suggestions? ive formatted, ive factory reset in every form (from settings, keypad code, and hard button reset), ive wiped all settings, and all of that.. someone please try to help me out? D=
Im so tempted just to get a different phone even though i love it so much.. its so frustrating when you have an important conversation you have to reply quickly to, but cant because every letter you press shows up and doesnt auto correct into what you meant =/
(Yes the topic is just a harsh term)
I belive it HAS to be something that does not get wiped during a factory reset but idk what or how to access it.
Happens to me constantly. When I get annoyed with correcting myself I switch over to Swype temporarily but honestly have found NO fix for it on my end either.
EPayne123 said:
Happens to me constantly. When I get annoyed with correcting myself I switch over to Swype temporarily but honestly have found NO fix for it on my end either.
Click to expand...
Click to collapse
When i swype is corrects but only when swyping =/ tapping on keys does NOTHING. Samsung is worthless in helping with this national issue, i just want to bang my head on a wall =( Im trying to trouble shoot it right now.. seeing if factory reset after jb install will fix it.. and keep my account unlinked from my phone with only stock apps and see what happens
and looks like bear bones is the same.. WHAT COULD IT BE!
Unsure but I am actually someone who htes downloading and installing third party apps in order to take the position of an already installed app except for browsers and occasionally Launchers. I personally love the Stock Samsung keyboard but just wish this feature worked and I would be in love.
EPayne123 said:
Unsure but I am actually someone who htes downloading and installing third party apps in order to take the position of an already installed app except for browsers and occasionally Launchers. I personally love the Stock Samsung keyboard but just wish this feature worked and I would be in love.
Click to expand...
Click to collapse
On LG8 it worked perfectly fine for me =/ when LI3 hit and broke it.. only for some people. my younger brothers keyboard works fine and hes on LI3
Any chance of taking it back to the Sprint store and getting a replacement? I know chances are you won't get a NIB phone, proba refurb, but if it truly is a software glitch I don't see how they can't replace it. I also realize it's not the same as a phone not working at all, but they do promote unlimited texting and if there is something that is stopping that from happening, i.e. typing legibly, I would hope they would rectify it. I know the techs at my local store would bust their balls trying to get it fixed.
Ok, lets just entertain each other for a second. What do you have Selected in Auto Correction? Modest, Aggresive, Very Aggressive?
youngnex said:
Ok, lets just entertain each other for a second. What do you have Selected in Auto Correction? Modest, Aggressive, Very Aggressive?
Click to expand...
Click to collapse
Umm idk what keyboard your using but the stock Samsung keyboard does not have any "strength" of auto correction. I have appropriate settings selected and tried all. This is in fact a 100% glitch.
Swift Key 3 <3
Once i upgraded to the Galaxy S3 i was immediately turned off by the Samsung stock keyboard. Then i found SwiftKey3, Ill never go back to a stock keyboard again. The predictive text is incredible. May be a paid app but its the best money you could spend on one.
Rogix89 said:
Once i upgraded to the Galaxy S3 i was immediately turned off by the Samsung stock keyboard. Then i found SwiftKey3, Ill never go back to a stock keyboard again. The predictive text is incredible. May be a paid app but its the best money you could spend on one.
Click to expand...
Click to collapse
I think I love you now lol. This SwiftKey keyboard is a lot more responsive and looks a little nicer and the auto correct is crazy good with no lag what so ever XD, but will it work with out a connection?
Sent from my SPH-L710 using xda app-developers app
Awesome!
ReapersDeath said:
I think I love you now lol. This SwiftKey keyboard is a lot more responsive and looks a little nicer and the auto correct is crazy good with no lag what so ever XD, but will it work with out a connection?
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Told you, you would love it. Remember your on ANDROID, If you don't like something, change it!
PS: i haven't had any problems in no service situations, works great that I've seen.
ReapersDeath said:
Ok so, ever since the LI3 update, my auto correct is broken, i just upgraded to JB. STILL HAVE THE ISSUE. No one seems to beable to help me, samsung claimed it would be fixed next update which was JB and its still broken.. this only happened to some groups of people. I have an option to send it in for service but i use my phone for work. i cant give it up for a week of shipping+a week of it being worked on+a week of shipping back to me.. can someone please give me suggestions? ive formatted, ive factory reset in every form (from settings, keypad code, and hard button reset), ive wiped all settings, and all of that.. someone please try to help me out? D=
Im so tempted just to get a different phone even though i love it so much.. its so frustrating when you have an important conversation you have to reply quickly to, but cant because every letter you press shows up and doesnt auto correct into what you meant =/
(Yes the topic is just a harsh term)
Click to expand...
Click to collapse
Pm me your email, I'll send you the Samsung keyboard from lg8, it should work, I've used it and auto correct worked fine, I don't have it installed now though because it was annoying to me and also because Swype is better
Sent from my SPH-L710 using Tapatalk 2
SwiftKey better
ReapersDeath said:
SwiftKey better
Click to expand...
Click to collapse
Not sure if my Samsung keyboard is working right or not. I only use swiftkey and when I get bored I switch over to swype.

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