I picked up my Galaxy yesterday and started my road trip back home, as we don't have an AT&T store where I live, it's about 2 hours away. Well, I got it home and it died sometime over the night, plug it in, nothing. Won't charge, won't turn on. Won't do anything.
So my question is, can I send it back to AT&T or do I have to return it to the store? It's the weekend and it turns into about a 3 hour drive and the fishing is waaay to good to be going back to Anchorage this weekend. Lol.
cant really answer your question although i imagine you could do both but just out of curiosity did you try attaching the charger without the battery in? Did the LED light up top come on?
Not trying to come across as an ass as I've done this. Plug something else into the outlet and make sure its working before blaming the phone/charger.
Sent from my DROIDX
you have the same problem with me
If you're on the stock charger and cable try my weird solution. Unplug the cable about halfway from the charger. Doing this solved my intermittent charging and not charging issues.
does the usb cable do anything? not sure if u added a micro sd card! but i personalty seen corrupted sd card preventing galaxy s phones from charging or booting.
for DOA units they are usually reffed back to the point of purchase for and exchange, however the carrier can always send you an advance return kit
galaxy s3 won't charge or turn on
Kurant1 said:
I picked up my Galaxy yesterday and started my road trip back home, as we don't have an AT&T store where I live, it's about 2 hours away. Well, I got it home and it died sometime over the night, plug it in, nothing. Won't charge, won't turn on. Won't do anything.
So my question is, can I send it back to AT&T or do I have to return it to the store? It's the weekend and it turns into about a 3 hour drive and the fishing is waaay to good to be going back to Anchorage this weekend. Lol.
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Click to collapse
I had same problem with my Verizon S3, but I would imagine the remedy would be the same. Mine ran out of power, got home and plugged it into wall using OEM charger. Nothing would happen. Wouldn't turn on. After much trial and error, I took battery, SD card, and SIM card out for a couple minutes. Put them back in and turned phone back on, as soon as it vibrated, plugged into wall and viola....it would power back up like nothing happened.
Related
So, we put the gnex on the charger last night, woke up this morning and it is totally dead. Nothing.
Tried:
Good Battery from another Gnex
Different USB charger
Removed battery/sim
Held all 3 buttons
No success. Right now its sitting on a usb charger. Any other suggestions? I've started the replacement process with VZW, but I'd like to get the data off it first, if possible.
Mine did that once, left it off the charger for awhile and when I tried it later it came up fine, I think it might have overcharged, not sure, but that is all I did, hope that helps
noisufnoc said:
So, we put the gnex on the charger last night, woke up this morning and it is totally dead. Nothing.
Tried:
Good Battery from another Gnex
Different USB charger
Removed battery/sim
Held all 3 buttons
No success. Right now its sitting on a usb charger. Any other suggestions? I've started the replacement process with VZW, but I'd like to get the data off it first, if possible.
Click to expand...
Click to collapse
Try removing the battery, plug in the charger, plug in the battery.
Also, do you see anything being registered by the windows device manager when you connect it to your pc?
Sent from my Galaxy Nexus using Tapatalk 2
So suddenly my note 2 running tweaked has started charging real slow then all off a sudden will not charge at all. Ive tried several chargers and now have noticed with or without the battery i can enter only download mode and it will show up on odin but not charge the battery. as soon as i try to restart instead of entering download mode it will try and start but just shut down. Does anyone have any thoughts or ideas or has seen this issue? thanks. so considering it will enter odin is it possibly a battery issue,although it will only go into download mode nothing else? thanks again
The issue is not the ROM, I can tell you that much.
I would suggest flashing the stock kernel. If that does not help the issue, you need a new battery. 100% positive. I say that because you claim you have tried other chargers.
i cant check but can anyone else confirm the phone wont work without battery in with it plugged into laptop
Rayn1328 said:
i cant check but can anyone else confirm the phone wont work without battery in with it plugged into laptop
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Click to collapse
It doesn't. You have to have the battery in, even when plugged into a wall charger.
Sent from my SGH-T889 using xda app-developers app
kintwofan said:
It doesn't. You have to have the battery in, even when plugged into a wall charger.
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
awesome i am currently only 6500 miles from home in south korea.......seems like samsung is pretty popular here. lol everyone has a note2 here i swear. gonna find a battery and hopefully it solves the issue.
I'm having a sort of similar issue.
This is a brand new issue for me. I've been rooted running Jedi X-14 for about 2 months or so now. I went on vacation to Guatemala and that's when the issues started arising. I brought along the same charger I used here back in the states, and it worked fine the first day or two, then new things started happening. It started taking about 5-10 seconds for the Note to realize the charger was plugged in. Then when the charger was plugged in the bottom of the screen (actual touch screen) started becoming a bit unresponsive and laggy. The phone no longer charged as fast as it used to. Then sometimes I would plug it in, and it wouldn't actually charge...it would make the noise recognizing something has been plugged in, but would say "Please Connect charger". If the phone completely died this was almost a guarantee and I would need to plug/unplug/plug until the dead battery icon changed into the charging battery icon.
I'm back in the states now, haven't had a chance to reset/install a new rom or anything, and my phone earlier tonight went dead. Spent a good 2 minutes fiddling with it, it eventually turned on, said no charger was inserted, and turned off. Since then I have not been able to get it on. As soon as I plug it in it shows dead battery, and very rarely it will start to boot up the battery charging symbols (battery symbol with green bar moving), but even if it did, it would do it for 1-3 seconds and shut off.
I'm able to get into Recovery Mode/Download Mode, and the phone will actually stay on as long as it's on the charger (wall outlet).
It's not the battery, as I have another official Note 2 battery (at work currently, and I switched them the other day, to see if the other battery was the issue). Also I have different USB cords/chargers, and they all give the same issue.
From CWM Recovery I was able to wipe Cache/Factory reset the phone, but it still does not boot up. Any advice is appreciated. I can probably get it on when I get my other battery which is near fully charged at work, but I won't be at work for another 2 days or so, so I'm looking for a fix so I can have a working phone in the meantime. Thanks in advance.
EDIT: I was able to charge the phone while in recovery mode to about 10%...It then turned on...after a few minutes however the charger just stopped charging the phone. Tried another charger same thing. Tried both chargers with an s3 I have, and they work perfectly fine. Even going back to recovery mode won't charge it anymore.
I was on vacation in Central America and the same thing happened to me. It works fine in the states now.
Sent from my SGH-T889 using xda app-developers app
Bkenigma said:
I'm having a sort of similar issue.
This is a brand new issue for me. I've been rooted running Jedi X-14 for about 2 months or so now. I went on vacation to Guatemala and that's when the issues started arising. I brought along the same charger I used here back in the states, and it worked fine the first day or two, then new things started happening. It started taking about 5-10 seconds for the Note to realize the charger was plugged in. Then when the charger was plugged in the bottom of the screen (actual touch screen) started becoming a bit unresponsive and laggy. The phone no longer charged as fast as it used to. Then sometimes I would plug it in, and it wouldn't actually charge...it would make the noise recognizing something has been plugged in, but would say "Please Connect charger". If the phone completely died this was almost a guarantee and I would need to plug/unplug/plug until the dead battery icon changed into the charging battery icon.
I'm back in the states now, haven't had a chance to reset/install a new rom or anything, and my phone earlier tonight went dead. Spent a good 2 minutes fiddling with it, it eventually turned on, said no charger was inserted, and turned off. Since then I have not been able to get it on. As soon as I plug it in it shows dead battery, and very rarely it will start to boot up the battery charging symbols (battery symbol with green bar moving), but even if it did, it would do it for 1-3 seconds and shut off.
I'm able to get into Recovery Mode/Download Mode, and the phone will actually stay on as long as it's on the charger (wall outlet).
It's not the battery, as I have another official Note 2 battery (at work currently, and I switched them the other day, to see if the other battery was the issue). Also I have different USB cords/chargers, and they all give the same issue.
From CWM Recovery I was able to wipe Cache/Factory reset the phone, but it still does not boot up. Any advice is appreciated. I can probably get it on when I get my other battery which is near fully charged at work, but I won't be at work for another 2 days or so, so I'm looking for a fix so I can have a working phone in the meantime. Thanks in advance.
EDIT: I was able to charge the phone while in recovery mode to about 10%...It then turned on...after a few minutes however the charger just stopped charging the phone. Tried another charger same thing. Tried both chargers with an s3 I have, and they work perfectly fine. Even going back to recovery mode won't charge it anymore.
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Click to collapse
Maybe its the oversea power grid? If you are using just a wall converter (US to Wherever) and still using your american AC adapter, you have to realize the power grids arent as clean or as constant as they are here in the states and can actually ruin an AC charger. Can you charge it via your PC using the USB cable? I know the stock Kernel has a near trickle charge though but still, it might be enough to charge it for use.
Something to keep in mind, the S3 has a lower power draw than the note 2. The screen alone on the note2 can draw more than 600Mah which is more than a standard USB adapter can output. Thats not counting the draw on the battery from cpu frequency or radios.
Also I can also assure you that bad power grounds cause a touchscreen to act up. I have an iconia a500 that acts up in the same way with a generic charger, yet, with the stock charger it works fine. It has less power filtering in its charging circuitry. I still have ungrounded outlets in my house which cause the issue. Too much interference.
Just a guess as both you and ryan are experiencing similar issues and are both away from home.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
pyraxiate said:
Maybe its the oversea power grid? If you are using just a wall converter (US to Wherever) and still using your american AC adapter, you have to realize the power grids arent as clean or as constant as they are here in the states and can actually ruin an AC charger. Can you charge it via your PC using the USB cable? I know the stock Kernel has a near trickle charge though but still, it might be enough to charge it for use.
Something to keep in mind, the S3 has a lower power draw than the note 2. The screen alone on the note2 can draw more than 600Mah which is more than a standard USB adapter can output. Thats not counting the draw on the battery from cpu frequency or radios.
Also I can also assure you that bad power grounds cause a touchscreen to act up. I have an iconia a500 that acts up in the same way with a generic charger, yet, with the stock charger it works fine. It has less power filtering in its charging circuitry. I still have ungrounded outlets in my house which cause the issue. Too much interference.
Just a guess as both you and ryan are experiencing similar issues and are both away from home.
Click to expand...
Click to collapse
I figured maybe my charger from the US I had brought to Guatemala had broken...when I got back to the States, I bought a Micro USB charger from one of those vending machines in the airport (says it's a 5V2 1A wall charger- 2.1A output)... Having tried different chargers, batteries and outlets, I can only assume it's something with the Hardware no? I was able to reset the phone, and installed Jedi Master 14 to replace Jedi X14, to see maybe if something with the ROM was faulty, and that didn't help.
Phone no longer charges in CWM Recovery like it did last night. Phone turns off, and has that dead battery symbol on the screen (empty battery with a loading circular icon on it). It will no longer go any further.
Tried charging thru my computer to the same effect... worst case scenario I have to do a warranty exchange, however I'd like to avoid it as I believe T-Mobile no longer offers the White Note 2 and I don't like the titanium colored one, I'd have to un-root/stock rom/Triangle Away, and then re-root new phone (I'm a complete N00b at this stuff so it's time consuming for me to do), and honestly I'd just to avoid it if at all possible.
Bkenigma said:
I figured maybe my charger from the US I had brought to Guatemala had broken...when I got back to the States, I bought a Micro USB charger from one of those vending machines in the airport (says it's a 5V2 1A wall charger- 2.1A output)... Having tried different chargers, batteries and outlets, I can only assume it's something with the Hardware no? I was able to reset the phone, and installed Jedi Master 14 to replace Jedi X14, to see maybe if something with the ROM was faulty, and that didn't help.
Phone no longer charges in CWM Recovery like it did last night. Phone turns off, and has that dead battery symbol on the screen (empty battery with a loading circular icon on it). It will no longer go any further.
Tried charging thru my computer to the same effect... worst case scenario I have to do a warranty exchange, however I'd like to avoid it as I believe T-Mobile no longer offers the White Note 2 and I don't like the titanium colored one, I'd have to un-root/stock rom/Triangle Away, and then re-root new phone (I'm a complete N00b at this stuff so it's time consuming for me to do), and honestly I'd just to avoid it if at all possible.
Click to expand...
Click to collapse
Well, its tough to say without using a multimeter and checking a few points, but, a power spike could fry the charging circuit in the phone. Thats the worst case scenario. Only thing you could do if thats the case would be to get a second battery and external charger.
Sent from my SGH-T889 using xda app-developers app
Luckily both can be gotten from eBay for under usd $20. Its probably worth checking asurion to see if they have white ones in Stock. You just have to weigh the cost of a warranty replacement the hassle of changing batteries every day.
Sent from my SGH-T889 using xda app-developers app
pyraxiate said:
Luckily both can be gotten from eBay for under usd $20. Its probably worth checking asurion to see if they have white ones in Stock. You just have to weigh the cost of a warranty replacement the hassle of changing batteries every day.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
I just experienced the same problem with my N2 over the weekend. Went to Bestbuy and got the $50 battery charger and extra battery (Check local availability) price matched to Amazon.com for $30 (with free shipping under more buying choices), brought it home to charge my completely wasted original battery and used the one in the box. Sure enough, it is the charging port. The new battery did the same thing as the old one, it showed it was being charged by the little lightning "icon" over the battery, but the battery was still draining. Although the lightning icon was there, there was no "bing-bing" tone (in the stock rom w/ root) to indicate the cable was ACTUALLY connected.
What is interesting is I think the battery icon shows up as "processing" if the USB pins are connected, but if just the +/- terminals are used in the cord (like the one that comes with the battery dock, not a MicroUSB cable -> USB port -> power adapter that comes with the phone, but power adapter -> MicroUSB) nothing registers on the phone even if it's completely powered down.
Called Tmo today and they are shipping a warranty replacement to me for free, I just have to wait for Ground shipping (didn't pay the $20 for "overnight"). Hopefully it'll come by next Wednesday, as I'm leaving on vacation then. With all this drama on the phone, I actually ended up ordering a Nokia 521 (give old WinMo a try again) from HSN over the weekend as a backup phone for $100. I felt like I was going to die not having a phone for 2 solid days.
Normally they send one out , then you return yours. The battery on this phone is phenomenal, so using an external battery charger and swapping them out would be viable while waiting for the new one to come in the mail id think.
Im hoping these phones dont get usb charging problems often. I might just mod mine to take wireless charging. My s2's microusb port died on me.
Sent from my SGH-T889 using xda app-developers app
pyraxiate said:
Normally they send one out , then you return yours. The battery on this phone is phenomenal, so using an external battery charger and swapping them out would be viable while waiting for the new one to come in the mail id think.
Im hoping these phones dont get usb charging problems often. I might just mod mine to take wireless charging. My s2's microusb port died on me.
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
I'm actually quite disappointed that Tmo told Samsung to not wire up the wireless charging leads on this phone. I would be totally on-board for wireless charging a'la Nexus or my Touchpad. My Microusb connector wouldn't even see any use other than when to flash a rooted update.
I'm OK with a soldering iron, but I don't want to tear the thing apart to hook them up myself. Seems like it would be a great way to void the warranty, OR disable my Squaretrade warranty.
Just wanted to drop back by since I was about to send back my N2 to Tmo... I unrooted, triangle awayed and finally flashed "clean" firmware directly from Samsung via ODIN.... both batteries are now charging via both USB and Power adapter.
WTF
I am hoping someone may be able to help me here. My Galaxy Note has been working perfectly for me without issue since I have gotten. Yesterday I charged it to 100%, and took it off the charger as I didn't need to charge it anymore, and wasn't planning on using it until today. Well today I go to turn it on, and I get nothing. No lights, no screen flashes, no sounds. When I plug it into the charger I get nothing as well. I have tried to remove the battery, and put it back and that doesn't work. I've tried all the different power and volume/home combinations I can think of but nothing has worked. I was wondering if anyone had any experience with this, or any advice of what the problem may even be.
Try to plug in for 15 minutes and see what happens.
I got a scare with no way to turn it on, but once I plugged it with external battery for few minutes and it came back up charging.
I've tried with the stock Samsung charger and I've gotten nothing. I've been charging it since this morning.
If you have something to read DC than could pull the battery again and see if it has a charge. Just my first thought.
Sent from my GT-N5110 using Tapatalk
Have you tried a new charger or cable? Both may be defective.
Yesterday morning My Pixel 3 XL suddenly died while in a call. It would not restart.
My day had just started, Pixel 3 XL 128gb fully charged over night, was in a call for about 20 minutes while going down the highway. The phone was in the wireless charger. All of a sudden My Bluetooth switched back to radio I looked down The phone was dead, my call was dropped.
I had about 45 minutes more to travel so while going down the road I attempted to restart; holding power button, holding power and volume down. The phone was not hot, after a while I plugged directly into my rapid charger. The phone wouldn't show any indication of life. No vibration, charge indicator, nothing. Left it on the rapid charger the remainder of the trip.
I let it sit on/off the charger, switched to factory charger. Several hours later attempted to hook to computer, no drivers loaded, no fast boot, no ADB...
Contacted Google, and went through all the troubleshooting steps again. The Google CSR got a replacement on it's way, no hassles. It will arrive in about 2 days.
I'm persistent, and continued troubleshooting last night after is sat for about 4 hours. Finally, I put the phone in it's box, it sat there for about 24 hours.
Tonight I pulled it out and pushed the power button and it started right up normally! Battery was at 23%, so Something must have hung for the entire day. I looked at the phone log and the 20 minute call was missing, the call prior to that was logged.
I Pulled all my precious photos, docs, and pulled out a logcat. Nothing was logged from yesterday. Gonna wipe it, and send it back with a note.
Edit:
About to go to bed, put Pixel3xl in google charger stand, it went black and restarted, now it bootlooped a few times, starts with clock at 12:00, get's NTP and changes to correct time. Gonna try to get some logcats again.
My failure was triggered by attaching the charger; Google Stand and google usb c charger now causing reboot, and bootloops until removed from charger.
radionerd said:
Yesterday morning My Pixel 3 XL suddenly died while in a call. It would not restart.
My day had just started, Pixel 3 XL 128gb fully charged over night, was in a call for about 20 minutes while going down the highway. The phone was in the wireless charger. All of a sudden My Bluetooth switched back to radio I looked down The phone was dead, my call was dropped.
I had about 45 minutes more to travel so while going down the road I attempted to restart; holding power button, holding power and volume down. The phone was not hot, after a while I plugged directly into my rapid charger. The phone wouldn't show any indication of life. No vibration, charge indicator, nothing. Left it on the rapid charger the remainder of the trip.
I let it sit on/off the charger, switched to factory charger. Several hours later attempted to hook to computer, no drivers loaded, no fast boot, no ADB...
Contacted Google, and went through all the troubleshooting steps again. The Google CSR got a replacement on it's way, no hassles. It will arrive in about 2 days.
I'm persistent, and continued troubleshooting last night after is sat for about 4 hours. Finally, I put the phone in it's box, it sat there for about 24 hours.
Tonight I pulled it out and pushed the power button and it started right up normally! Battery was at 23%, so Something must have hung for the entire day. I looked at the phone log and the 20 minute call was missing, the call prior to that was logged.
I Pulled all my precious photos, docs, and pulled out a logcat. Nothing was logged from yesterday. Gonna wipe it, and send it back with a note.
Click to expand...
Click to collapse
I am confused. Sounds like you said you were driving and on a call while the phone was on the wireless charger?
sliding_billy said:
I am confused. Sounds like you said you were driving and on a call while the phone was on the wireless charger?
Click to expand...
Click to collapse
Yup,
It was in a wireless charger cradle.
It's a hardware problem, just reset to default and its bootlooping while plugged in. Runs for a few minutes with charger unplugged. I got all my stuffs out of it, and it's wiped, so it's going back to google.
radionerd said:
Yup,
It was in a wireless charger cradle.
It's a hardware problem, just reset to default and its bootlooping while plugged in. Runs for a few minutes with charger unplugged. I got all my stuffs out of it, and it's wiped, so it's going back to google.
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Click to collapse
Gotcha. I was having this image of a Pixel stand sitting on the passenger seat with power coming from an auto>AC adapter. LOL! Seriously though, it does seem coincidental that while numerous complaints are showing up about the Pixel 3 series having issues running apps while charging (especially wireless charging) this happens to you while using a 3rd party wireless charger. I know you said it wasn't hot and you are getting a replacement. I just fear that your issue might repeat itself under the same usage pattern.
radionerd said:
Yup, It was in a wireless charger cradle. It's a hardware problem, just reset to default and its bootlooping while plugged in. Runs for a few minutes with charger unplugged. I got all my stuffs out of it, and it's wiped, so it's going back to google.
Click to expand...
Click to collapse
What type/model wireless charging cradle?
I'm curious. You said your day was just starting and it was fully charged. Why on earth is it in a charging cradle if it's already fully charged? Just wondering because I have yet to run he battery down to zero unless I don't charge overnight and try and stretch out my screen times. I have been getting over 7 hours SOT along with music playback while I commute. That on top of phone and text.
FWIW I exchanged a Pixel 2 XL about 2 months ago because it was having odd/random reboots. I had purchased a P2XL from Google on launch, ended up replacing it through VZW insurance after the screen cracked (didn't have the Pixel protection). Had that one for about 3 months and I would often take it out of my pocket to a freshly rebooted phone, or it would reboot as I removed it from my pocket.
Was annoyed and started removing apps thinking that was the issue. One day I was in a meeting at work and mindlessly spinning my phone on the table while and it rebooted. Spun it again and it eventually rebooted again. There was a mild click/rattle when I shook it that I had attributed to the OIS but every time I shook it, especially when inverted (charging port facing up). I contacted the insurance company and they sent a replacement. A few weeks later my P3XL arrived and I sent the P2XL in as a trade. I can only assume something was loose inside the device. Could be the same with yours. Glad they got it replaced for you.
v12xke said:
What type/model wireless charging cradle?
Click to expand...
Click to collapse
It was in an iOttie Qi Cradle/wireless charger. I found out after purchasing several of these chargers that the Qi standard won't fast charge Pixel3's. They charge at a about .5 amps.
Bubba said:
I'm curious. You said your day was just starting and it was fully charged. Why on earth is it in a charging cradle if it's already fully charged? Just wondering because I have yet to run he battery down to zero unless I don't charge overnight and try and stretch out my screen times. I have been getting over 7 hours SOT along with music playback while I commute. That on top of phone and text.
Click to expand...
Click to collapse
I put it in the cradle when mobile.
Battery life has been the best of any device I've owned.
fury683 said:
FWIW I exchanged a Pixel 2 XL about 2 months ago because it was having odd/random reboots. I had purchased a P2XL from Google on launch, ended up replacing it through VZW insurance after the screen cracked (didn't have the Pixel protection). Had that one for about 3 months and I would often take it out of my pocket to a freshly rebooted phone, or it would reboot as I removed it from my pocket.
Was annoyed and started removing apps thinking that was the issue. One day I was in a meeting at work and mindlessly spinning my phone on the table while and it rebooted. Spun it again and it eventually rebooted again. There was a mild click/rattle when I shook it that I had attributed to the OIS but every time I shook it, especially when inverted (charging port facing up). I contacted the insurance company and they sent a replacement. A few weeks later my P3XL arrived and I sent the P2XL in as a trade. I can only assume something was loose inside the device. Could be the same with yours. Glad they got it replaced for you.
Click to expand...
Click to collapse
This device has rebooted several times over night. In fact That fateful morning when I turned off the alarm it had obviously rebooted since I had to enter the pin, and finger print.
This same thing happened to me today. I dont know if mine is going to start working again, but I did get a replacement ordered from Google. There is a common factor between yours and mine, I too was using an iOttie Qi Cradle. Looks like that might be a problem. Im wondering if I should continue to use it or not. Are you going to still use yours?
What Google number did you call for help? Yup, Mine died watching Youtube while using a Samsung wireless charger. I have the Pixel Stand just not one in every room.
MIne just died as well. Was sitting in a Samsung wireless charger also. Wtf people?
Mine also died today but I was using the Pixel Stand, replacement is on its way. I did manage to turn it back on after about an hour and a half of holding the power button down. The phone allows me to use it for about 30 seconds before it boot loops and if I plug a charger back into it or place it on the Pixel Stand it will go back in to the dead state.
This can't be good! Too many reports here with same issue. Does Google know what's going on?
I had exactly same issue. I've been using an iOytie wireless charger. Mine just shut down. So I powered up and in 30 secs, it would shut down again. Eventually it wouldn't even power up, so I RMA'd it.
New one seems ok...so far!!
On my fourth pixel 3 XL now!
Is there any support for multi-window mode?
Kite'la said:
Is there any support for multi-window mode?
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Click to collapse
Not if it dies suddenly.
I had my phone crash once too while in my car wireless charger. It has not happened again in over 2 weeks.
FYI - this isn't just a cradle issue. I actually had this problem on my FIRST 3 XL, and managed to get Verizon to exchange it in store a few weeks ago (got it on Black Friday for a great price, though the forced monthly payments to retain the deal are obnoxious). Full charge, and just stopped working. Actually got it going after a half hour, but only as far as the hard reset key function - and it froze halfway through the reset. That's when I went to Verizon and had some words.
So, here we are, new one... THIS hasn't happened yet, but I've now had three instances where it wouldn't charge. I bought the cradle, and avoided that intermittent issue - but now it often thinks it's connected to USB when I de-cradle it, and I've had several repeats of the "won't charge" event. This occurs on both OEM and non-OEM chargers, and I found that rebooting the phone fixes the problem. That to me screams OS or drivers.
Anyone heard any news on their problem? (FWIW - I left an OG Pixel XL for this... and have had more problems with this in the first three months than I did with the OG in two years, running beta releases.)
J
I've been having all kinds of trouble getting my tablet to charge. It's acting really weird. Over the last couple of days, I will turn the tablet on and it will say 80% charged (after being plugged in all night). Then, with it still plugged in, it will drain down to 15% in about 30 minutes. Why would it drain so fast (if at all?) when it's plugged in? It's also been taking hours for it to charge once it hits that 15% and I don't use it.
At first, I discovered my charging cable was to blame. I'd plug it in, but the tablet wouldn't detect it was connected unless I pulled on the wires just right for them to make contact. Apparently there was a broken wire inside the plug of the cable. So I replaced it with a new cable. Everything seemed to be working good then, and was actually getting proper charges again. Now though, it doesn't seem to want to work.
I was using the tablet yesterday to check my email. It had been plugged in all day and not being used. It said it was at 100%. After about 10 minutes though, the tablet shut off saying "battery low". When I try to turn it back on, I get the battery indicator showing it's at 0%. So I left it plugged in the rest of the day and over night. I just went to turn it on about an hour ago, and it's still sitting at 0%!
I thought maybe the cable was bad again, so I found another charger and tried that. It does the same thing the other cable does.. It stays off until I plug in the cable. Then, as soon as it's in, the tablet "wakes up" and displays the battery indicator. Like, it detects a power source has been plugged in. But no matter what I do, and how long I keep it plugged in, it stays at 0%. I can force the tablet to turn on by holding the power button. It goes through the boot animation prior to loading the screen. Then, in about 5 seconds, it turns itself off again.
I don't think the battery is truly at 0%. If it were, how would it be able to boot up without even a cable plugged in? I really don't know what to do now. I've rooted it, so I can't send it in to Samsung for repair. I don't even think the warranty would still be good at this point anyway. The tablet is at least 3 years old (based on when I joined this site looking for root help). And I think it was 2-3 years older than that before I bought it. Is there anything I can do?
I can't wait anymore. So frustrating to own something that's worked great then all of a sudden decide to no want to even power on anymore. I've spent all day trying to get it to charge with other cables. I've tried chargers, I've tried just straight cables. Plugging into the wall, plugging into the computer, plugging into the USB port in the car. Nothing works. So I hopped over to Amazon to just order a new tablet. I can afford it, not big deal there. But then I saw a ribbon cable used to replace the USB port on the tablet. Maybe the port is bad? Lots of "highly recommended" reviews. I went ahead and ordered one. It was less than $7. If it doesn't work, I still have the money to go forward with buying a new tablet. If it does, money saved! I went ahead and bought the "customers also buy" kit, with a replacement battery (just in case it's not the port), and a set of tools. If the cable is all I need, I'll have a spare battery. If the battery is all I need, I'll have a spare ribbon. If it still doesn't work, I'll go back to my original plan.
Just kinda bummed this is where I have to go now. Why would it suddenly just stop altogether like that? Is it because I keep it plugged in 95% of the time? Should I keep it unplugged till it's drained then charge it and unplug it again right away? I used to have to do that with an old cell phone. This is my first tablet so I dunno. If I end up needing to replace the whole thing, it'd be nice to know from experienced users what the best way to do it is, and what, if anything, I can do to prevent it happening again.
I'd suspect the battery is kaput.
It's not a good idea to keep the battery on permanent charge, there's no need. Let it cycle normally.
Well, all told this was an educating experience. I got the battery first. It came about 40% charged. Once it was installed I used TWRP to create a system backup and downloaded it to my computer. Then I left it plugged in overnight. The next day it was down to 30%. So the "charging" indicator on the screen was just a bunch of lies. I got the replacement charging port a day later and installed it. I didn't do anything else with the tablet, just left it turned off and the charging cable plugged in. It said it was charging, but again, after about 12 hours of charging overnight, the following morning it was down to 18%. So I'm returning both the battery and the port. They may still be working fine, and the problem is elsewhere in the tablet. I accidentally broke the little metal connectors over the power button (it's a contact sensor, and the connectors sit on top and complete the circuit when the button is pressed) when I took the back off to replace the parts. I also cracked my screen, although I think it's just the protector I put on it. I'm not sure what else to try at this point. The tablet is essentially a paperweight now. I can turn it on and watch the battery slowly drain to 0%, but I'll never get any more use out of it. So I decided to do a system wipe prior to putting it away for some future project to try and rescue it. Now it's stuck with the "Teamwin" screen flashing at me. I give up. I looked at Amazon to see if I could just buy another one, but they don't have any "new" left. They're all refurbished or "slightly used" from 3rd parties. I looked at other tablets, and bought a new Samsung Galaxy Tab S5E. It looks like it has the best reviews and marks. The only issue would be the wifi, but it seems to be a hit or miss with people. Some people say it's a problem, others say they don't even have a problem. So.. <shrug> I'll see how it works for me.