Jelly Bean and Exchange Calendar - not working - Samsung Galaxy Nexus

Hi,
Since I upgraded to Jelly Bean, I can't get the stock calendar app to sync with my exchange account... It did work just fine with ICS 4.0.4 stock calendar, as well as with Touchdown. With JB, I have not been able to get it working with stock calendar... but it does work with Touchdown.
Under settings in the calendar stock app, I see the following entries:
- General settings
- my exchange account
- my gmail account
- About Calendar
When I click on the exchange account, it says " no calendar".
I thought it might have been an issue with the way I restored the account from TB. I restarted from scratch, same problem. Did several factory resets, same. Thought it could have been a bad flash, now I have flashed 4.1.1 and still the exact same problem...
I really don't see anymore what can be causing this. It is my only problem with JB which otherwise is just great...
Any suggestion on where the problem could come from?
Thank you.

Ah, strange. I just thought that I'd acticate "automatic push" mode, and guess what, my calendar items showed up in the stock calendar app...
I have always had my exchange account configured to manual (I want to decide when I see my work email) but this never did have an effect on calendar sync... Very strange.
I leave the topic here in case someone would have the same problem...

Thanks for that, been annoying me all day. Works a treat

thefa said:
Ah, strange. I just thought that I'd acticate "automatic push" mode, and guess what, my calendar items showed up in the stock calendar app...
I have always had my exchange account configured to manual (I want to decide when I see my work email) but this never did have an effect on calendar sync... Very strange.
I leave the topic here in case someone would have the same problem...
Click to expand...
Click to collapse
Thanks for finding that solution. I tried several things last night and couldn't get it working. I was running ICS on my Rezound without that issue but I'm guessing it was due to Sense. I'm not a fan of automatic push but my exchange calendar is important.

two methods.
one: use exchang mail dirctly with out gmail.
then: use a google account and calender is automatically sync after that

trkeyser said:
Thanks for finding that solution. I tried several things last night and couldn't get it working. I was running ICS on my Rezound without that issue but I'm guessing it was due to Sense. I'm not a fan of automatic push but my exchange calendar is important.
Click to expand...
Click to collapse
I think that activating push was the way for the calendar to start syncing but then I went back to manual only for what I think is the email setting of Exchange account, and I have calendar syncing fine, while emails are fetched only when I explicitly ask. To me the activation of push was only a trigger, that I was able to undo later on...

That worked for me as well.
Sent from my Galaxy Nexus using xda premium

trkeyser said:
That worked for me as well.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
x2 Defy+ and x10 mini

thefa said:
Ah, strange. I just thought that I'd acticate "automatic push" mode, and guess what, my calendar items showed up in the stock calendar app...
I have always had my exchange account configured to manual (I want to decide when I see my work email) but this never did have an effect on calendar sync... Very strange.
I leave the topic here in case someone would have the same problem...
Click to expand...
Click to collapse
You're right had to activate push and there it is :good: thanks i was wondering what it didnt work no more.

setting to push worked for me too - seems really stupid, but it worked.
like others I don't like to have push on. Has anyone turned it off now and have new appointments show up?

snowmans said:
like others I don't like to have push on. Has anyone turned it off now and have new appointments show up?
Click to expand...
Click to collapse
Absolutly. This is what I did in the first place : Turn it on first, got the sync to work, then turn it off and voila, it works fine, as you expect.

thefa said:
Absolutly. This is what I did in the first place : Turn it on first, got the sync to work, then turn it off and voila, it works fine, as you expect.
Click to expand...
Click to collapse
Great to hear. Thanks.

My agenda is not syncing all items, strange ... It seems to be depending on the category. Before Jellybean all was fine, but now I am missing appointments from my corporate agenda, really strange. Anybody the same issue ? My phone has always been on push.

MattRob said:
My agenda is not syncing all items, strange ... It seems to be depending on the category. Before Jellybean all was fine, but now I am missing appointments from my corporate agenda, really strange. Anybody the same issue ? My phone has always been on push.
Click to expand...
Click to collapse
I've been helping my Dad with his T-Mobile Galaxy SII on AOKP JB Milestone, he's having the same issue right now with his Exchange Calendar not showing all appointments. Push has always been enabled. However it only shows random items from his Calendar, not all the items. I've wiped the device, reflashed, set up the Exchange account before the Google account, nothing seems to fix it. Only a few items from the Exchange Calendar show up.....
I've been searching on this issue it feels like forever now and your post is the closest I've found to the issue lol

Thanks for this! I was frustrated because the Google Calendar sync doesn't sync everything for some reason, but then I couldn't get the exchange calendar to sync. I switched to push, set up to display the calendar, and switched back to manual sync.
We'll see how it goes.

So I can also confirm the calendar continues to sync after setting sync back to manual.
I got a new calendar entry that synced and also edited another and those changes are also on my phone.

I still have problems to sync my exchange agenda with HTC desire HD, try all the suggestion meantion here.
Somebody a other suggestion.
I have no issues with ICS
Thanks
Willemans

Nitrodesk Touchdown works fine with JB...

Thanks,
works like a charme

This bug was opened but closed as Unreproducable even though it is!
http://code.google.com/p/android/issues/detail?id=23173
Please go star this item and comment about how you can't get it to reproduce
1) add exchange account, but set sync to "manual"
2) go to Mail and download all your mail ("sync")
3) Go to Calendar and see that you can't add your Exhchange calendar as a possible calendar
4) go back and set your Exchange settings to "push"
5) go back to calendar and see your Exhange calendar has appeared

Related

Push Gmail now avaliable on Windows Mobile

http://googlemobile.blogspot.com/2009/09/google-sync-now-with-push-gmail-support.html
Google Sync had already given the ability to sync your Google contacts and calendar via Activesync but now Google has released the holy grail: push Gmail via activesync.
http://www.google.com/mobile/products/sync.html#p=winmo
i did the setup about an hour ago..i saw the notice and decided to try...
it has still some issue..
you have to set it to download the whole messages or it will not retrieve later the body (i mean, download only headers and then body manually later doesn't work...) and i can't read attachments...
anyway the push is working good.....hope the will improve the sync anyway
Sweet. Got a little bit of that Chatter functionality back with one mailbox. Thanks!
Is this going to kill my battery though?
It's not really working for me. I have to manually tap send/receive to get any new mails, which defeats the purpose of push.
Previously, I had forwarded all my Gmail to another exchange server which I use to sync with my phone. Often, my phone will have new mail pushed to it even before it shows up on my desktop Outlook.
I'll give this a try for another day or so. But if it stays like this, I'm going to have to go back to my old ways...
Edit: Ok, I actually don't have to manually send/receive to get mails. But apparently, I have to wait 10 minutes before it's pushed to my device. Not good...
Edit2: Seems like the timing improved to 3 minutes, but as previously mentioned, attachments don't work. That's a deal breaker...
Ya know.. I just went through and reconfigured everything away from google syce(Active Sync) and now they do this..
well anyways.. now that people are trying this.. I stopped using google sync to sync my contacts because it was killing the quality of my contact photo's... anybody else seeing that problem..???
ChiliFrei64 said:
...well anyways.. now that people are trying this.. I stopped using google sync to sync my contacts because it was killing the quality of my contact photo's... anybody else seeing that problem..???
Click to expand...
Click to collapse
That happened to me when I was syncing my contacts to my desktop's Outlook. So it doesn't surprise me that the same would happen with Google Sync. I've since stopped syncing my contacts and just used PIM Backup to backup my contacts everytime I want to hard reset or flash to new ROM.
This is off-topic but does anyone know whether syncing contacts with Microsoft's MyPhone messes with the contact photo quality?
omg I have been waiting for this day for years. crack open the champagne. this is glorious! oh, i haven't checked out the attachment issue mentioned about. i guess it is time to go in and check all of those settings. and i finally feel an urge to organize my labels and stars in gmail better!
Edit: tested and attachments worked fine. everything seems fine, but it took 7 minutes for me to get it. maybe that is because the ping settings (i don't know that much on that topic), or maybe gmail servers are slow right now from the flood of new use. it looks like iphone users got it too, sigh.
yeah it's not pushing like it should for me either. I have better luck just setting up a new account and having it check every 5 mins. I'll give it a few more days and see what happens.
ohyeahar said:
That happened to me when I was syncing my contacts to my desktop's Outlook. So it doesn't surprise me that the same would happen with Google Sync. I've since stopped syncing my contacts and just used PIM Backup to backup my contacts everytime I want to hard reset or flash to new ROM.
This is off-topic but does anyone know whether syncing contacts with Microsoft's MyPhone messes with the contact photo quality?
Click to expand...
Click to collapse
Myphone doesn't mess with photo quality.
However, neither has Google sync when I have used it for my contacts.
Lastly, when you first set everything up, the mail does have a delay before it is pushed to your device. Once you have it working for abut a day though, it takes less than a minute for me.
And there is no issue with attachments for me either.
Oh and the amount that Google Sync will drain your battery life is obviously dependent on how many messages/appointment changes/ contact changes you have in one day.
So don't know what I'm doing wrong but I can't get the mail function to work, no matter what I try I get the same error code from activesync:
0x80004005
The server
m.google.com
Username: [email protected]
Don't know what I could be messing up.
skyler17 said:
Myphone doesn't mess with photo quality.
However, neither has Google sync when I have used it for my contacts.
Lastly, when you first set everything up, the mail does have a delay before it is pushed to your device. Once you have it working for abut a day though, it takes less than a minute for me.
And there is no issue with attachments for me either.
Oh and the amount that Google Sync will drain your battery life is obviously dependent on how many messages/appointment changes/ contact changes you have in one day.
Click to expand...
Click to collapse
well, daa connection always on for push is battery killer...usually i keep my data connection disconnected automatically after 1 minute.
no problem for push to me too...in less than 1 minute...
My push is working great so far. less then 30 seconds.
dancnpete said:
So don't know what I'm doing wrong but I can't get the mail function to work, no matter what I try I get the same error code from activesync:
0x80004005
The server
m.google.com
Username: [email protected]
Don't know what I could be messing up.
Click to expand...
Click to collapse
I have exactly the same problem...
I found on Google Help site,that it's maybe a problem of number of mail in your mailbox
my inbox contains nearly 1000 mails and works great....maybe a number of labels issue...i've got few labels...
ivwonka said:
...tested and attachments worked fine...
Click to expand...
Click to collapse
skyler17 said:
...And there is no issue with attachments for me either...
Click to expand...
Click to collapse
How did you guys get attachments to work?
I currently have my gmail forwarded to an Exchange which sync with my phone. I could see attchments perfectly.
But when I try to sync with m.google.com, attachments are no where to be found. An email that I know has attachments shows up without it. There's no link to the attachment nor is there even a paperclip icon.
ohyeahar said:
How did you guys get attachments to work?
I currently have my gmail forwarded to an Exchange which sync with my phone. I could see attchments perfectly.
But when I try to sync with m.google.com, attachments are no where to be found. An email that I know has attachments shows up without it. There's no link to the attachment nor is there even a paperclip icon.
Click to expand...
Click to collapse
same for me...
maybe they donwload full text with attachments...
not my case..
to save bandwith i downlooad attachments at need, but i can't see them...
airon11 said:
same for me...
maybe they donwload full text with attachments...
not my case..
to save bandwith i downlooad attachments at need, but i can't see them...
Click to expand...
Click to collapse
I tried setting it to download full message and ticked the "include attachment", but still nothing...
airon11 said:
my inbox contains nearly 1000 mails and works great....maybe a number of labels issue...i've got few labels...
Click to expand...
Click to collapse
I have more than 15 000 mails...and it's failing. I've tried with an account with 100 mails and it succeeded. So, the problem come from Google and not from the phone...
how did you got this to work? it doesnt push to my TP2. I have to manully press sync to get new mail.
ohyeahar said:
It's not really working for me. I have to manually tap send/receive to get any new mails, which defeats the purpose of push.
Previously, I had forwarded all my Gmail to another exchange server which I use to sync with my phone. Often, my phone will have new mail pushed to it even before it shows up on my desktop Outlook.
I'll give this a try for another day or so. But if it stays like this, I'm going to have to go back to my old ways...
Edit: Ok, I actually don't have to manually send/receive to get mails. But apparently, I have to wait 10 minutes before it's pushed to my device. Not good...
Edit2: Seems like the timing improved to 3 minutes, but as previously mentioned, attachments don't work. That's a deal breaker...
Click to expand...
Click to collapse
wangxx said:
how did you got this to work? it doesnt push to my TP2. I have to manully press sync to get new mail.
Click to expand...
Click to collapse
Open ActiveSync on your device. Tap "Menu" then "Schedule". If you select "As items arrive" that indicates the push function. All other settings are pull functions.

Problems: Google Exchange Server (Activesync)

Hey guys, since a few days I have massive problems with syncing my device with google (contacts, calendar, emails). I used activesync with the snyc settings to m.google.com and suddenly it tries to sync always the entire content from new, every time stating that there are changes done on the server side which requires entire resync. does anybody have the same issues and a solution to that?
I could never get it working right. I use goosync (payservice).
I use this for contacts and calendar but couldn't get the email portion to work reliably. I use IMAP for gmail.
mine syncs fine.
The Jack of Clubs said:
mine syncs fine.
Click to expand...
Click to collapse
same, works perfectly for me.
Although i only use google for calender and e-mail, i use dashwire to back up my contacts.
You have probably already tried it, but have you disabled all but one and checked it to see if you still have the same issue?
If it works properly with just e-mail for example, then add in calender and try it again. If it works then add contacts back in or if it breaks remove calender and try contacts instead.
Might help you track down whats causing the issue.
Just an idea.
Mine syncs fine as well. At first I had problems with syncing because I never set up a Calendar or Contacts with Google, so I unchecked everything except Mail. Try that.
Check this out from wmexperts.com:
Has anyone else noticed that they can't sync Google Gmail via Activesync over the past few days? At first I thought it was just me but soon came to find that the "Error Synchronization" message was being displayed on other Windows phones.
The official error code is 0x8600050c (Communications Error) and in looking over at Google Mobile's Help Forum, there are a few solutions available.
The first suggestion is to delete the current Exchange Server relationship and re-create it. Another solution suggests to un-check the email option in Activesync, reboot the phone, re-check the email option and sync. The latter seems to have the most success.
We couldn't find anything official from Google on the cause of these errors or of a "official" solution. If we hear of anything we'll pass it on.
you dont have tasks selected do you?
google sync is not up to snuff as it currently stands.
having tried it, doing this over & over:
The first suggestion is to delete the current Exchange Server relationship and re-create it. Another solution suggests to un-check the email option in Activesync, reboot the phone, re-check the email option and sync. The latter seems to have the most success.
Has been unacceptable.
perveeus said:
google syncis not up to snuff as it currently stands.
having tried it, doing this over & over:
The first suggestion is to delete the current Exchange Server relationship and re-create it. Another solution suggests to un-check the email option in Activesync, reboot the phone, re-check the email option and sync. The latter seems to have the most success.
Has been unacceptable.
Click to expand...
Click to collapse
Yes I agree, but to Google's defense, they say this is in Beta, but we are spoiled with great Google products so we are expecting too much. I do wish they would put more effort to it though, it has been like this since November when I tried it and I haven't seen anything improved in 3-4 months.
wpbear said:
Yes I agree, but to Google's defense, they say this is in Beta, but we are spoiled with great Google products so we are expecting too much. I do wish they would put more effort to it though, it has been like this since November when I tried it and I haven't seen anything improved in 3-4 months.
Click to expand...
Click to collapse
Oh don't think I am bagging google & all their great products & freebies.
But it just seem they set expectations so high, that they use the excuse of "beta" forever before releasing anything (witness gmail was an invite forever!).
I'm just spoiled!
schoolio said:
Check this out from wmexperts.com:
Has anyone else noticed that they can't sync Google Gmail via Activesync over the past few days? At first I thought it was just me but soon came to find that the "Error Synchronization" message was being displayed on other Windows phones.
The official error code is 0x8600050c (Communications Error) and in looking over at Google Mobile's Help Forum, there are a few solutions available.
The first suggestion is to delete the current Exchange Server relationship and re-create it. Another solution suggests to un-check the email option in Activesync, reboot the phone, re-check the email option and sync. The latter seems to have the most success.
We couldn't find anything official from Google on the cause of these errors or of a "official" solution. If we hear of anything we'll pass it on.
Click to expand...
Click to collapse
I had the same problem a few days ago. I deleted the Exchange Server relationship and re-created it, and it's worked fine since. I've had similar problems periodically in the past - I chalk it up to it being a free service.
I got google sync to work, just got my touch pro2 on sunday. works with my main google calendar, saw a user around here recommend ActiveGCSync for additional google calendars, will try that tonight. The only problem I had is i initially synced all my gmail contacts to my phone (most without names or phone numbers), so then I unchecked 'contacts' thinking it would take them out, but instead it removed ALL the contacts from my phone But now all my phone contacts are backed up in my gmail I guess I will have to clean up the mess manually and sync them back up...
I spent a good part of my day so far editing all my gmail contacts and merging duplicates and the last tihng I did was set up a bunch of new 'groups' under the contacts in gmail. I was hoping that after I sync'd back up that I would be able to use the google created contact groups as a means of filtering my contact list, but this seems not to be the case.
From searching around here I ran across a program called 'Seven' and others, which I will explore if there isn't another way. But I was hoping someone could give me some ideas other than individually editing the "Category" of each contact, which seems to be the field which it looks at for "Filter" under the menu soft key.
Thanks
I use Seven Beta to sync all my mail accs. On creation gives me the option for sync of contacts and calendar as well. Everything works great.
burtonsnow8 said:
I use Seven Beta to sync all my mail accs. On creation gives me the option for sync of contacts and calendar as well. Everything works great.
Click to expand...
Click to collapse
Do you sync google contacts that you have put into groups, and then can you use the TouchFlo contact list to filter them by those groups?

ICS4.03: Email exchange issue?

My email worked fine with Exchange server in Gingerbread but since I've upgraded
to ICS is not working ok, it doesn't download all emails and I keep getting
"Connection Error" messages.
Who else is having issues with Exchange server in ICS4.0.3 ?
Can we report this issue somewhere to Samsung?
Got the same problem, contacts and calendar syncing, also in two days i got 3 emails on the device as well, but the oldest ones. Have bought Enhanced Email and is working perfect.
Mine is fine on bone stock LP7 or LPQ
check the exchange server for errors if you have access. the mobile device policy might be doing something funky
Problem I'm having is that when I configure my works's exchange environment settings, only the email and the contacts synch, the calendar is not synched at all. Same problem with the Enhanced Email app only mail and contacts and no calendar? Is this something with ICS specifically or with the kernel LP7.
running STOCK LPF with XXKL1 Baseband. was experiencing battery drain. apparently its a known issue with ICS 4.0.3. Tried couple different things and deleting account and re-adding seem to do the trick for me at this point
Same here
Sent from my GT-I9100 using XDA
Having the same problem. Mail/contacts sync like a charm, but the calendar just gets stuck. Lot's of wakelocks when I enable it too...
Have been searching my *** off to get this fixed, but thus far, no solution. Tried re-adding the account, even wiping the whole phone, installing AOSP calendar/mail... nothing helps
A search on Google taught me it was a 4.0.3 bug btw, and google is kind of neglecting the whole thing :/
Bottom line is, you need to delete ALL of your reoccurring events. That's the only one i haven't tried yet
Edit: Just tried it, it worked! I just deleted some random events which were really old and sometimes in Outlook 2011 giving some problems with reminders. Now my calendar is syncing again. No wipe needed btw
What I did:
In outlook 2011 for OSX (but can be any mailclient) i created a local folder. I searched for reocurring events, and started moving them one by one to the local folder, which removes them from exchange. Every 3 items, i tried sync again, and after a few tries, my calendar started working.
The problem for me was with some birthdays, which were added from the contacts by my HTC Desire in the past

Email app replace

Is this possible? got an issue with the default built in app and syncing with an exchange account. all set up and working fine, but the sync options seem to be missing the option of when to sync, got it set to push, but no option for peak times and quiet times/off peak (ie night, weekend) where it will be manual sync. It's just set to push all the time.
My old HTC Desire had this function years back, as did my S2 etc.
Tried a few free alternatives from the play store but they use quite a lot of battery.
Would quite happily just install the stock android app you get on the nexus, but not sure that's possible without rooting?
markgranto said:
Is this possible? got an issue with the default built in app and syncing with an exchange account. all set up and working fine, but the sync options seem to be missing the option of when to sync, got it set to push, but no option for peak times and quiet times/off peak (ie night, weekend) where it will be manual sync. It's just set to push all the time.
My old HTC Desire had this function years back, as did my S2 etc.
Tried a few free alternatives from the play store but they use quite a lot of battery.
Would quite happily just install the stock android app you get on the nexus, but not sure that's possible without rooting?
Click to expand...
Click to collapse
dont use build in email ... it sucks .. it is like gmail old before update.. i using new updaed gmail and ymail both ok
GalaxySIIII said:
dont use build in email ... it sucks .. it is like gmail old before update.. i using new updaed gmail and ymail both ok
Click to expand...
Click to collapse
I don't use gmail, it's a corporate/work exchange account.
I use hotmail app for my hotmail and that works fine, but the built in sync for exchange doesn't do the above.

Contacts Sync

Just got my Fire Phone a couple of days ago and I knew exactly what I was getting into when I bought it. First thing I did was install Play Store along with all the apks are are important from Google.
But as the title suggests, I am just curious on if there is a way to sync Google Contacts quickly. My Contacts apps syncs fine with my Gmail, but it takes every bit of hour for them to sync. Whereas as when you add a contact in Gmail on the computer they sync immediately with an Android Phone. We have tried the different syncs options on the Fire Phone but to no avail. Just more curious than anything. If there isnt a way, it really doesnt bother me to much instead of being more a nuisance than anything.
Any help is greatly appreciated.
beeson76 said:
Just got my Fire Phone a couple of days ago and I knew exactly what I was getting into when I bought it. First thing I did was install Play Store along with all the apks are are important from Google.
But as the title suggests, I am just curious on if there is a way to sync Google Contacts quickly. My Contacts apps syncs fine with my Gmail, but it takes every bit of hour for them to sync. Whereas as when you add a contact in Gmail on the computer they sync immediately with an Android Phone. We have tried the different syncs options on the Fire Phone but to no avail. Just more curious than anything. If there isnt a way, it really doesnt bother me to much instead of being more a nuisance than anything.
Any help is greatly appreciated.
Click to expand...
Click to collapse
How did you get them to sync? My contacts app doesnt show any contacts I have on Google. :/
rjmohit said:
How did you get them to sync? My contacts app doesnt show any contacts I have on Google. :/
Click to expand...
Click to collapse
I had to set up the Fire Email app with my Gmail address to get the contacts & calendar to sync. I actually like the email app more than I thought I would but can't seem to find two critical things:
-Notify once for emails (not every email)
-Different notification sounds for different accounts
Am I missing a setting somewhere?
rjmohit said:
How did you get them to sync? My contacts app doesnt show any contacts I have on Google. :/
Click to expand...
Click to collapse
It was pretty automatic for me. I logged in using my gmail account. I will try to help you though but you prolly already have all the correct settings. When you open your email app from the OS (not some installed app from the store), left swipe to get to your settings. In my email app, the only email I have as an account is Gmail. Go to settings in the menu. Bottom option. On next screen click Contacts Settings. From there you have an option to Synchronize contacts. Make sure that is set to on. Try that and let us know what happens. This is where is may take to up to an hour for it to sync. My original question here was if there is a faster option to get the contacts to sync because many times I need the contact sync immediately.
It prolly just built into the OS to sync at a certain time frame.
ItsDon said:
I had to set up the Fire Email app with my Gmail address to get the contacts & calendar to sync. I actually like the email app more than I thought I would but can't seem to find two critical things:
-Notify once for emails (not every email)
-Different notification sounds for different accounts
Am I missing a setting somewhere?
Click to expand...
Click to collapse
beeson76 said:
It was pretty automatic for me. I logged in using my gmail account. I will try to help you though but you prolly already have all the correct settings. When you open your email app from the OS (not some installed app from the store), left swipe to get to your settings. In my email app, the only email I have as an account is Gmail. Go to settings in the menu. Bottom option. On next screen click Contacts Settings. From there you have an option to Synchronize contacts. Make sure that is set to on. Try that and let us know what happens. This is where is may take to up to an hour for it to sync. My original question here was if there is a faster option to get the contacts to sync because many times I need the contact sync immediately.
It prolly just built into the OS to sync at a certain time frame.
Click to expand...
Click to collapse
Gotcha!! I basically disabled the built in email app and installed googlecontactssyncadapter.apk in an effort to sync contacts. Unsuccessful, I moved to using CM11 and loving it!! Thanks for the detailed explanations!
I disabled most of the amazon apps as well, and noticed that my contacts stopped syncing. Looked into it a little more and saw that it was tied to the email app. The email app is okay, but it doesn't have any of my gmail labels so that was out, and it was using too much juice as was so I had to find an alternative. This app will connect to google, or a number of other contact sync services, and you can set the sync rate on it.
https://play.google.com/store/apps/details?id=org.dmfs.carddav.sync

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