I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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What happens exactly? I was having a problem where it said something to the effect of not being able to retrieve the forwarding number (I don't remember exactly). As a work-around, I ended up configuring call forwarding (to my google voice number) for when the call is not answered which worked for me.
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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You have to do it manually. Visit voice.google.com, settings, and click "Activate GVoice on this phone" for the popup that gives you the dialcode similar to: "*004*<insertGoogleVoiceNumberGoesHere>#"
(It'll work, but, it now takes 60 seconds to forward to voice mail, and can't change it)
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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I'm having the same issue. I've tried to see if there was a conflict with AT&T Messages and AT&T visual Voicemail, removed both, no progress. I will keep messing with it until I get something to work. I'll keep you posted.
Known issue... Its all over this forum if you use the search function.
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spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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I'm having the same issue, I also got it to work by manually changing the forwarding numbers but the phone still thinks "my carrier" is the voicemail service, so long pressing 1 on the dialer doesn't take me to google voice and the voicemail integration with the system dialer isn't working either. I also tried entering the *004*<insertGoogleVoiceNumberGoesHere># in the dialer, which seemed to work since there were no errors but the phone still lists "my carrier" as the voicemail service.
I called both AT&T and Samsung tech support and neither were able to "fix it". This was working fine on my cappy with CM9, so I may just move on to CM10 cause I suspect it is something with the Samsung touchwiz framework causing the issue.
I too am having the same problem, both stock rom and Ultimatum rom.
I can forward my number from the website version of Google voice from my computer, but required device voicemail configuration doesn't work. When you click configure it thinks for a second, then it says com.android.phone has crashed.
I tested the voicemail by calling myself, and it did go to my Google Voicemail and I left a message, however it never notifies me that I have a voicemail, even when I open the app, I have to actually hit refresh within the app.
When holding 1 on the keypad it goes to my AT&T voicemail, not like I'd ever use this method with Google voice being all it actually does is calls yourself, but this confirms it's not fully working.
When I go into the phone app, go to menu and click call settings, I scroll down toe voicemail service and choose Google Voice, hit yes when it asks to change to new provider, and I get an error saying "Forwarding number change failed"
After doing the forwarding it should work fine. If you have issues with it try doing it again and clearing data on Google voice.
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Easy way to do it :
1. Go to Phone and then Call Settings
2. Go to Call Forwarding and then Voice Calls
3. Change the number for every type of forward except the first one (that's all calls) to your Google Voice number
4. Go to Voice mail Settings and tap number so you can change it to GV number
Now GV will handle voice mails and hitting 1 will dial GV.
Enjoy.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
rifleman2 said:
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
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Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
EugeneR said:
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
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This is a GS3 issue not a GV issue.
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droid4sale said:
Big issues i hate im glad i sold mine too many problems.
Sent from nokia i350
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Lol, sorry that made me lol.
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Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
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After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
magistrateee said:
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
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Absolutely.. It's a free feature with any 4G smartphone plan.
Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
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You don't have to remove ATT Visual Voicemail to have Google Voice work. I had it on my old phone, and my current phone, and GV works fine (except for the fixed 60 delay) using the manual dialcode forwarding method.
I have Google Voice working on my SIII. As many of you have seen, if you try to set up Google voice via their app, you eventually get an error message.
To get around this message, simply set up Google Voice online (on your computer). It works like a charm.
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
ecapox said:
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
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ecapox's method worked for me. One thing though - the number I put in the call-forwarding settings on my phone is NOT my GV number, but the number the GV website shows when I log in and click activate (ie the *004*<somenumber># - which isn't my GV number).
The voicemail number - the one to designate when you long-push 1 on the phone - is the GV number.
Hope that helps someone!
Related
Anyone have any difficulty setting google voice as their voicemail option?
I loaded the GV app, went through the sign in and choosing when to use my GV number... but when it comes to what voicemail option I prefer using (regular or GV) I don't see where to select GV. I also tried calling the *28mynumber in the initial voicemail option settings, but it rings a few times then hangs up.
Any ideas?
I believe there are more options to setup GV voicemail when accessed via webpage vs Gv app.
To fix the stock voicemail, contact sprint and they can reset it for you within minutes
sewhuy said:
I believe there are more options to setup GV voicemail when accessed via webpage vs Gv app.
To fix the stock voicemail, contact sprint and they can reset it for you within minutes
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Everything is set up right via the webpage... I just can't get to the usual screen that gives one the option to select which voicmail I want to use, GV or the one that is on the phone.
Does Samsung not allow it's phones to change the voicemail settings?
You don't need to set it in the phone. Once you run through the install of the Google Voice app just make sure on the GV webpage is has your phone number set to use GV as your voicemail and your all set. I was worried about this too as my EVO has the option to change voicemail providers.
xJeganx said:
You don't need to set it in the phone. Once you run through the install of the Google Voice app just make sure on the GV webpage is has your phone number set to use GV as your voicemail and your all set. I was worried about this too as my EVO has the option to change voicemail providers.
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Awesome, thanks!
One question, have you ever gotten a call to your non GV number and have it go straight to voicemail? I was testing what you put above, and the first couple of times the test call went straight to GV.
MILH0U5E said:
Awesome, thanks!
One question, have you ever gotten a call to your non GV number and have it go straight to voicemail? I was testing what you put above, and the first couple of times the test call went straight to GV.
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Hmm not sure on that. My first test the phone rang out like normal and then went to voicemail. Check the GV website under Settings>Phone>Edit Mobile>Show Advanced and check at the bottom where it says Forwarding Options and lists Ring my other devices or go straight to voicemail.
I'm trying to set up my google visual voice mail account on my galaxy s 3. When I'm trying to synchronize my visual voicemail account with at&t I keep getting error messages. I am attaching screenshots of these error messages. I have already set up the regular voice mail account through at&t, which I orignally thought was the issue . Does anyone have any suggestions as to what I need to do in order to get this to work properly?
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I was going to start off by saying "OMG do a search" but realized that when they merged the forums, not everything made it over...
So anyways, here's my post from the old forums, with details on how to fix Google Voice:
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
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Click to collapse
When you see the "Change provider?" popup, just hit the home button. Next time you go in, you'll see GVoice is configured.
I believe I have it working now as far as forwarding voicemails, however, I thought Visual Voicemail was integrated in to the dialer now? I went in to "Settings" in Google Voice and selected to display on dialer, but I haven't seen anything yet. Is this feature not compatible with AT&T and/or the Galaxy SIII?
AdamJC07 said:
I believe I have it working now as far as forwarding voicemails, however, I thought Visual Voicemail was integrated in to the dialer now? I went in to "Settings" in Google Voice and selected to display on dialer, but I haven't seen anything yet. Is this feature not compatible with AT&T and/or the Galaxy SIII?
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Not sure but think you can use that AT&T messages app for visual VM
I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Restart then try launching voice again.it went away for me. The problem I have now is that I cannot get the old voicemail icon to clear.
KeithLM said:
I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
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You just have to change the forwarding calls number to your Google Voice number. That should be all that needs to be done.
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I had this problem too. You can change the forwarding numbers in the call settings or go to the Google voice web page and activite voicemail on the device.
This is what fixed it for me
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Thanks guys. I've visited the voice web page and got the number there to input on the device. Hopefully that'll do it.
Clearing old VoiceMail Icon
Disable WiFi Calling
De-Activate Voice on Website from Desktop
Uninstall "Google Voice"
Open "Phone" - where you dial out to make calls
Press "Menu" and then "Call Settings"
Change Voicemail Setting to "Carrier"
Enter "Call Forwarding" Options
Leave the First Option Disabled
Disable the last Option, it will reset to your carrier's voicemail number
Make sure the 2-4 options all have your carrier's voicemail number.
Restart phone.
Call it from another phone and leave a voicemail.
Listen to and delete the new voicemail you just left.
Voicemail Icon cleared.
Now you should be able to setup Voice properly.
*NOTE*
Call Forwarding cannot be changed while WiFi calling is active.
Hope this helps.
Thanks
Thank you so much! That worked perfectly!
It appears that T-Mobile locks down the Voicemail settings (where you can configure the direct dial number for voicemail). GV fails to change that when installing the "Google Voice" Voicemail service.
So far's I can tell on my Amaze is this is the number dialed when you hold down "1" or call "123."
T-Mo reps told me this is a third party app problem, when I told them it was Google Voice, the reps said "Call HTC, it's a hardware issue." HTC's technical support had a good laugh at that. T-Mobile's reps are full of it; they just don't like changing the number.
So I use to use GVoice as my primary voicemail. I have all my calls to my mobile phone forward over. However, just today, I noticed that the *71+Gvoice number no longer works. I've tried other variations (*90, *91).
I simply get a prompt for the PIN to access my GVoice account. I've tried deactivating the phone on the website. No luck
Any thoughts?
Thanks!
I'm not sure exactly what you did.. to use Google Voice for voicemail I just enabled it in the app and in Android settings.. then I just checked the box in the app that makes them show up in the call log like normal non-Google Voice voicemails.
I may have misunderstood you, but either way good luck.
I know what I did.
The reason I wasn't able to forward my calls was because my Google Voice # my default Voicemail on my phone. (You can do that when you go to the phone app and then go to settings and then go to Voicemail set up). In order to have the call forwarding work, you have to make sure the default voicemail number on your phone is set to your MOBILE number.
Anyway, it works now.
Thanks!
I am not getting any voicemails on Google voice. I have Google Voice selected for "Voicemail service" and I am running Wicked V2. I have never used Google voice before so I don't know if its Wicked or what. When I get a voicemail I get a notification saying that I have a new voicemail and when I tap the notification it dials to my voicemail over the phone. When I have a voicemail and open Google Voice, there is nothing in my inbox or under voicemail even after I refresh it.
if you log in to gvoice thru your web browser on your computer, in the settings it'll give you a forwarding code to type into your phone's dialer
sdmark said:
if you log in to gvoice thru your web browser on your computer, in the settings it'll give you a forwarding code to type into your phone's dialer
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Thanks. They should have that info in their app.
I concur. I'm wondering if it has something to do with the phone itself. In the past I never had to set it up this way
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I figured out on my own after fumbling through the call settings then additional settings. Figured it out and it worked. 3 weeks layer I began to not get gv mails again.... Somehow the call forwarding reset itself to tmo voice mail. I called them and had them disable my vm feature and gv is back to normal fwiw
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I managed to find the forwarding settings myself as well. Now I created a contact with Google's voice mail number because it was such a pain to find on their site. I'll be watching to see if it flips back to T-mobile.
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I got mine to work.. finally as well.. but.. i still get my voicemail in Tmobile voicemail and Google voice.. weird.. but.. it works, lol
The fix I used on my phone and works is to insert the following MMI code into your dialer as well as ensuring Google voice is selected as your voice mail **004*1412532****# (insert your Google Voice number after the *after the 004 and insert a # after your number. A message should come up on your phone saying the change was successful. This will also change your forward settings phone numbers as well