Physical Keyboard stops working - Samsung Captivate Glide

Quite frequently, my glide's physical keyboard stops working. A reboot fixes it but is kind of annoying to do this once a day
This is a new phone (less than a week old) and I am trying to find out if this is a known issue and if there is a fix for it. If my phone is defective, I might be able to still get a replacement from newegg.
I notice that there was another thread in XDA on the same topic but it quickly moved on to discuss some other issue with no clear advice.
Thanks and appreciate your help,

urundai said:
Quite frequently, my glide's physical keyboard stops working. A reboot fixes it but is kind of annoying to do this once a day
This is a new phone (less than a week old) and I am trying to find out if this is a known issue and if there is a fix for it. If my phone is defective, I might be able to still get a replacement from newegg.
I notice that there was another thread in XDA on the same topic but it quickly moved on to discuss some other issue with no clear advice.
Thanks and appreciate your help,
Click to expand...
Click to collapse
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.

dudejb said:
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
Click to expand...
Click to collapse
Thanks for the response. I went back to my old iPhone 3 (Yuck). Let me double check on that when I get home this evening.

urundai said:
Thanks for the response. I went back to my old iPhone 3 (Yuck). Let me double check on that when I get home this evening.
Click to expand...
Click to collapse
If it is launching Different apps then it is the Quick launch that is the cause. You can see what Shortcut is associated with which app go here:Settings -> Applications -> Quick Launch
Most Launch with Search + any key. Perhaps your search button is stuck.
JB

Mine has that problem as well usually requires a reboot as well but can't ever get it to just do it on command. U on a custom rom? Or stock?

If the random apps are opening, open the landscape keyboard and press the search button. If you accidentally press it and then you press a corresponding letter to open a certain app, it'll so that. And when you hit back, the phone thinks that you pressed the wrong letter key and has that quick open on. Just press search again. That's all lol
Sent from my SAMSUNG-SGH-I927R using xda premium

I also have the problem of physical keyboard that stops working. No random apps, it just stops working. What to do to fix the issue, aside from rebooting?
Thx

phatryan69 said:
Mine has that problem as well usually requires a reboot as well but can't ever get it to just do it on command. U on a custom rom? Or stock?
Click to expand...
Click to collapse
I am on stock. It's just annoying when it happens at least once in 2 days.
I am thinking of rooting it and installing a custom rom to see if that takes care of it. Will keep you all posted.
I might turn on the debugging level in the logs as well to see if I can find out what's going on. Given that this happens only every two days or so, not sure if that will help much but let me see.

antonyfirst said:
I also have the problem of physical keyboard that stops working. No random apps, it just stops working. What to do to fix the issue, aside from rebooting?
Thx
Click to expand...
Click to collapse
I am on Rogers stock ROM. At this point, it certainly looks like something to do with the software (will be hard to find several of us having the same hardware problem).

dudejb said:
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
Click to expand...
Click to collapse
+1.
My keyboard stops working too, but this doesn't happen very often. I experience this about once in 3-4 weeks for now.

I have had this problem a few times as well (on stock AT&T).. QWERTY doesn't respond at all, reboot fixes it! Got me worried the first couple of times though

I continue to run in to this once in a while. I have tried pressing all kinds of keys (search, alt etc) with no success. At times, I see some of the keys working but not others.
Anyway, this looks like software / driver issue. Looks like reboot is the only cure so far.

Related

keyboard letters keep launching apps

just flashed the new CM7 and whenever im texting someone certain letters launch apps like if i press "S" it launches like the web or something. i searched on the web but cant find an answer. can someone tell me where to fix this??
huhhhhh said:
just flashed the new CM7 and whenever im texting someone certain letters launch apps like if i press "S" it launches like the web or something. i searched on the web but cant find an answer. can someone tell me where to fix this??
Click to expand...
Click to collapse
Had this problem before. A simple reboot did the trick for me. :]
rebooted.. it worked for awhile. then it started up again. seems to be on and off.. very random. i looked thru everything on my phone thinking "maybe" theres some option thats making it do this, but nothing. its quite annoying when im trying to txt.
huhhhhh said:
rebooted.. it worked for awhile. then it started up again. seems to be on and off.. very random. i looked thru everything on my phone thinking "maybe" theres some option thats making it do this, but nothing. its quite annoying when im trying to txt.
Click to expand...
Click to collapse
I'm assuming you're talking about the physical keyboard; its a quick keys bug, just push the search button first and it'll disable it
Sent from my HTC Vision using XDA App
There actually is a setting for keyboard shortcuts - clear all of them and the problem goes away. No bug, the ROM has the shortcuts set when you flash it for some reason. Flash a newer ROM and it shouldn't do it - or just clear the shortcuts.
I can't look in my phone right now to tell you where the setting is at but it might do some good for you to look through them and become familiar so you don't call something a bug that isn't.
KCRic said:
There actually is a setting for keyboard shortcuts - clear all of them and the problem goes away. No bug, the ROM has the shortcuts set when you flash it for some reason. Flash a newer ROM and it shouldn't do it - or just clear the shortcuts.
I can't look in my phone right now to tell you where the setting is at but it might do some good for you to look through them and become familiar so you don't call something a bug that isn't.
Click to expand...
Click to collapse
yeah i figured this was the problem. i looked through my phone pretty throughly and didn't see any options though. I'll look again and get back to this thread n report.
this has been happening on and off to my phone for the last couple of weeks, I am still running RC4. it is very strange, the ROM worked fine for a while and now does this every so often, pressing E opens email app, S opens search. a reboot fixed everytime and then for what seems like no reason at all, it starts again.
will go to stable this week and hopefully it will go away. just thought i'd add another device to the list of ones with the issue.
i have no shortcuts setup at all, and have double checked. have been using CM7 since the start and it never happened prior to RC4.
When this happen just hit the "symb/search" button and the keyboard will work again
Sorry it took so long to get back with the cure but here it is:
settings>applications>quick launch
In there is where all the hw keyboard shortcut settings are. Clear any you don't want, create new ones, or whatever. Clear the ones that are giving you issues and this should solve it. If you ever clear your user data (factory reset) then it clears these settings also, so you may have to go in and delete the shortcuts again.
Hope this helped!
thank you! i cleared it all.
KCRic said:
Sorry it took so long to get back with the cure but here it is:
settings>applications>quick launch
In there is where all the hw keyboard shortcut settings are. Clear any you don't want, create new ones, or whatever. Clear the ones that are giving you issues and this should solve it. If you ever clear your user data (factory reset) then it clears these settings also, so you may have to go in and delete the shortcuts again.
Hope this helped!
Click to expand...
Click to collapse

Nexus screenshot issue

Hey everyone, I've been having a little bug that I noticed after I received the 4.0.4 update. I don't know what I exactly do to cause this but my nexus takes random screenshots whenever I press my power button to unlock my phone. I have the pattern lock that I use and when I hit power it randomly vibrates and when I go check my gallery it shows that I just took a screenshot. At times, when my battery is low it seems to randomly vibrate again and take a screen shot and gives me the prompt screen for which app I'd like to use to complete the action... No, I don't press the volume down key when this happens and no I don't have any screenshot apps. I'm stock, non rooted... Anyone else have this issue?
Stuck volume key?
adrynalyne said:
Stuck volume key?
Click to expand...
Click to collapse
I'm having doubts that it would be that...sometimes it does it even when I don't touch the power off key..
I have this same problem. I decided to find out what was going on when it asks what app to use, so I selected google drive. It uploaded the screenshot and a bug report to google drive. The bug report is a 3mb text file. I can't upload it here.
Same here with 4.0.4 IMM76I rooted,bootloader unlocked
Sent from my Galaxy Nexus using XDA
Do any of you guys run a rom that gives the ability to use the volume rocker to take screenshots? Have you tried reflashing your roms since you updated?
Sent from my Galaxy Nexus using Tapatalk 2
xterrain15 said:
I have this same problem. I decided to find out what was going on when it asks what app to use, so I selected google drive. It uploaded the screenshot and a bug report to google drive. The bug report is a 3mb text file. I can't upload it here.
Click to expand...
Click to collapse
Upload it somewhere and update your post with the link.
sent from my i9250
Posting the bug report
docs.google.com/open?id=0BxAJdhmCAyirSDU2UEU5dTRyQzg
There it is.
I am about to try flashing the 4.0.4 update again, as I just downloaded the zip of it.
Screenshots are Volume Down + Power. Bug Reports with screenshots are Both Volume Keys + Power. Do you have a case on? I've seen many people having these issues that were due to a tight fitting case.
Case
I do have a case on, but I know that's not the issue, as the power button is not covered, and this often occurs without me being anywhere near the power button. It can happen in the middle of typing out a text message. A prompt appears asking what application I'd like to complete this action with, and if I check the gallery later, there will be a new screenshot of my messaging app.
Slightly tangential - but is there any ROM or setting that will allow you to use a softkey to take screenshots? Or do I need to just search out an app that'll do so?
I find it really awkward (at least with my case on) to take screenshots and wouldn't mind the ability to do it with a softkey instead.
ceribaen said:
Slightly tangential - but is there any ROM or setting that will allow you to use a softkey to take screenshots? Or do I need to just search out an app that'll do so?
I find it really awkward (at least with my case on) to take screenshots and wouldn't mind the ability to do it with a softkey instead.
Click to expand...
Click to collapse
AOKP allows you to set up any functions/icons to softkeys
Sent from my Galaxy Nexus using xda premium
nirco68 said:
Same here with 4.0.4 IMM76I rooted,bootloader unlocked
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I have the exact same problem! No clue what's causing this. I'm on AOKP M5 on rooted Galaxy Nexus. I can't find any setting to disable bug report creation, nor can I find anything about bug reports in the settings at all. I really hope someone can figure out what's causing these spontaneous bug reports (plus screenshots) to be generated.
Same issue
I just received my 4.0.4 update on Galaxy Nexus, and I am having the same issue. It randomly takes a snapshot of the lock screen and generates a bug report. Have they added some new hardkey combination that is too easy to trigger? I do have a case on, but I have always had it on, way before the update.
This is a manual bug report triggered by pressing both volume keys and the power button at the same time. It will vibrate once when you do it and then it takes a good minute or two for it to compile the report. The phone will then vibrate 3 times quickly when the report is ready, but only if the phone is awake and unlocked. So, for example, if you hit the power button to check the time and happen to press all three buttons or your TPU case (just an example) is holding down your volume buttons, then it will trigger then. You won't actually see the results until the next time you unlock the device. They are addressed to your default email address unless your ROM developer adds an email to them. Obviously being stock this would not be the case.
If you want to get rid of this feature, go to /system/bin and rename bugmailer.sh to bugmailer.sh.bak or delete it. Then reboot and no more bugmailer.
Source: http://rootzwiki.com/index.php?/topic/18671-Disable-bug-report-error-messaging?#entry488123
chandradithya said:
This is a manual bug report triggered by pressing both volume keys and the power button at the same time. It will vibrate once when you do it and then it takes a good minute or two for it to compile the report. The phone will then vibrate 3 times quickly when the report is ready, but only if the phone is awake and unlocked. So, for example, if you hit the power button to check the time and happen to press all three buttons or your TPU case (just an example) is holding down your volume buttons, then it will trigger then. You won't actually see the results until the next time you unlock the device. They are addressed to your default email address unless your ROM developer adds an email to them. Obviously being stock this would not be the case.
If you want to get rid of this feature, go to /system/bin and rename bugmailer.sh to bugmailer.sh.bak or delete it. Then reboot and no more bugmailer.
Click to expand...
Click to collapse
While I appreciate the fact that you are helping out, please do not take my responses from another forum and paste them here verbatim as your own.
Source: http://rootzwiki.com/index.php?/topic/18671-Disable-bug-report-error-messaging?#entry488123
Also of note for those having the issue on the 4.0.4 update, disabling USB debugging should now also disable the bugmailer.
Sent from my brain using human to phone transport technology.
ABQNM said:
While I appreciate the fact that you are helping out, please do not take my responses from another forum and paste them here verbatim as your own.
Source: http://rootzwiki.com/index.php?/topic/18671-Disable-bug-report-error-messaging?#entry488123
Also of note for those having the issue on the 4.0.4 update, disabling USB debugging should now also disable the bugmailer.
Sent from my brain using human to phone transport technology.
Click to expand...
Click to collapse
No offence to you. Seriously.
was annoyed with this issue, google searched it , opened a lot of tabs, found many posts never had answers,
I agree it was copy paste, sorry for not mentioning the source.
I edited them and linked it to your post on rootzwiki,
I was in a hurry then and rushed up and pasted on the threads where there was no proper answers.
I have the same problem
Hello guys.
I have the same problem. I have the Android 4.2 original from Google. I have the issue from Android 4.1 and I don't know what is the problem.
Drakonworld said:
Hello guys.
I have the same problem. I have the Android 4.2 original from Google. I have the issue from Android 4.1 and I don't know what is the problem.
Click to expand...
Click to collapse
See my full explanation here http://rootzwiki.com/index.php?/topic/18671-Disable-bug-report-error-messaging?#entry488123 (last post on the page). Simple answer, something is pressing all three buttons at once, be it a case or whatever. Either disable usb debugging to turn it off or see my link for instructions to disable just the bugmailer.
Sent from my brain using human to phone transport technology.

"Long press" stuck in cm10.1 - can't scroll in apps

After about a day of use my touch screen thinks any touch is a long press and thus I can't scroll in apps. When I try to scroll it think I'm holding down my finger - in calendar for instance I can't scroll through days, it thinks I am trying to add an event to the day I'm on. In BBC I can't scroll through articles it think I'm right click on the article etc.
Rebooting fixes the issue, but it happens every single day. Any idea what could be going on?
I have the same issue running 10.1 on an HTC One XL. Did you ever find the solution?
pretordan said:
After about a day of use my touch screen thinks any touch is a long press and thus I can't scroll in apps. When I try to scroll it think I'm holding down my finger - in calendar for instance I can't scroll through days, it thinks I am trying to add an event to the day I'm on. In BBC I can't scroll through articles it think I'm right click on the article etc.
Rebooting fixes the issue, but it happens every single day. Any idea what could be going on?
Click to expand...
Click to collapse
ctennenh said:
I have the same issue running 10.1 on an HTC One XL. Did you ever find the solution?
Click to expand...
Click to collapse
did either of you try wiping data/cache/dalvik and reflashing the rom and gapps?
I wiped and installed from scratch originally. I'll try reflashing the rom and gapps and wiping the cache again. I'd rather not lose everything but I'll do it as a last resort. Thanks.
pretordan said:
After about a day of use my touch screen thinks any touch is a long press and thus I can't scroll in apps. When I try to scroll it think I'm holding down my finger - in calendar for instance I can't scroll through days, it thinks I am trying to add an event to the day I'm on. In BBC I can't scroll through articles it think I'm right click on the article etc.
Rebooting fixes the issue, but it happens every single day. Any idea what could be going on?
Click to expand...
Click to collapse
I have had the same problem periodically. I update cm10.1 every morning and it has only happend to me on certain updates, rebooting solves the problem. However, with it happening every day maybe try a different update? Works for me, you might get something out of it.
those single press becomes long press is a known bug from android source code, wait for google to fix it.
the only current fix is to reboot your phone, though it's only temporary.
pcshano said:
those single press becomes long press is a known bug from android source code, wait for google to fix it.
the only current fix is to reboot your phone, though it's only temporary.
Click to expand...
Click to collapse
or flash a different ROM in the mean time. I've used both root box and AOKP with no issues with the long presses. I specifically stopped using cm because of that bug.
Sent from my SGH-I747 using xda app-developers app

hardware keys acting up all a sudden

Hey all. So the past few days I noticed that my Menu button on my S3 ATT has been showing the Google Now search. Additionally when pressing home often time it goes to the Multi Task window. These are settings I set for the 'long press'. I should note Im running CM 10.1 latest nightly and Nova Launcher (if it matters).
I figured this was a CM issue so I went to a 1 week old nightly but the same. Im not worried this may be something to do with the hardware buttons themselves. Really hoping its a software thing
Anyhow I appreciate any help on the subject or things I can try
Thanks!
Its worth adding that when I upgrade the nightly, then the buttons seem to work for at least a few hours. Im not sure if a simple reboot would also have this effect however I plan to monitor that when it starts acting up again and let you all know
Seems very odd to me that it works fine for awhile then gets worse and worse throughout the day
Thanks
I think what you're experiencing is a long button press bug. CM10.1 has a known issue of registering a long press (especially for hardware keys) even when you quickly tap.
So if I had to guess I'd say your phone is fine and it is CM10.1,
I should add this happens on my menu button too. It hasnt happened on my back button but I also have nothing on my Long Press for the back button.
RoachForLife said:
I should add this happens on my menu button too. It hasnt happened on my back button but I also have nothing on my Long Press for the back button.
Click to expand...
Click to collapse
do you know if this is something that affects everyone on a galaxy s3, just some phones or all phones on cm10.1? i've been running cm10.1 on my d2vzw and generally stay on top of all the development related postings but see hardly any mentions of the topic. i realize it's not a huge bug as a simple restart will fix it but it certainly is annoying.
first post, btw :cyclops:
I havent seen mention of this before but I am not on the forums all that much.
Quick update - after flashing to latest nightly, its been nearly 24hrs without issue. Hope it stays this way
RoachForLife said:
I havent seen mention of this before but I am not on the forums all that much.
Quick update - after flashing to latest nightly, its been nearly 24hrs without issue. Hope it stays this way
Click to expand...
Click to collapse
Update 2 - Yes, rebooting the phone does fix this. Last time I went 3 days before it began to act up. Rebooted and good as new. Kinda annoying but not the end of the world

Can't press 'Install' when installing an APK

Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Sent from my G3223
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
mikeandjaimie said:
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
Click to expand...
Click to collapse
Thanks for your feedback and I have also had that problem too. Of course yes we can go into app settings and enable and like you stated it's a pain haha. I know this isn't the place to point these problems out and get them fixed but it's nice to know I'm not the only one ??
redincali said:
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Click to expand...
Click to collapse
Yes dude, that's correct and thanks for that valuable information I do clean my cache regularly and can't say I've come across the problem for a while, so thanks again.
exonym said:
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
Click to expand...
Click to collapse
I'd like to mention I have disabled and uninstalled quite a lot too, but I can't say if this adds to the problem. It'd just be really nice to hopefully get the new build of software that was recently announced on Xperia Blog but I can't say if this will fix the problems etc. I don't know? ??
Sent from my Sony Xperia XA1 Ultra using XDA Labs
LevsOG said:
Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
Click to expand...
Click to collapse
I've experienced this issue as well and the culprit seemed to be an overlay permission from another app. As I'm sure everyone knows, this phone's screen is very bright even at it's lowest setting. I like to read at night and the light bothers my wife so I started using an app called Nightowl that further dims the screen. Nightowl produces a overlay that dims the entire screen. If i happen to be running nightowl and try to install the app, I can't tap install. Once I turn off the app I'm able to install like normal. Hope that helps lead you in the right direction as restarting the phone every time a problem presents itself is kind of a bummer.

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