Need Help On Black Screen Problem! - Desire HD Q&A, Help & Troubleshooting

Hello,
I have problem with my HTC Desire HD, which is not rooted & i have 2.3.5 official verison. Yesterday i was downloading updates from Play & I didn't noticed my battery got drained & phone got switched off. After that I tried to switch on the phone & it wont start up! it got stuck with black screen with dim light! hard reset is also not working. i tried to get the battery, sim & memory card out & then tried, it switched on & working perfectly! but then when i tried to get back on the sim! it went black again! with memory card it starts sometimes & sometimes not! I had this problem before but at that time it wasn't starting up completely & I gave back to the service centre but they kept it for 2 months, so i am scared to give them back! is there any solution to this problem???
Please Help!

Troubleshoot. Try with a different sim and a different memory card. First one, then the other and so on until you try both of those at the same time.
Sent from a dream.

really? Always beaten by teichopsia.
But I'd say the same. With SIM, without, with sd card, without, with charger, without, different battery
Sent from another dimension...
thanks don't hurt ya know?

Related

T-Mobile Dash doesn't want to boot

Hey guys, i just got a new T-Mobile Dash and it's started acting up from day 2. Turned it on today and it doesn't work, it doesn't get past the Windows Mobile screen (from what i've seen this looks like a fairly common issue). After reading around i've tried to flash to numerous roms but only 2 of the official t-mobile roms have worked (others gave error 270, wrong vendor, wrong device, etc) but still the phone doesn't get past that screen. I've tried to do the hard-reset trick a bunch of times and still no go, any clues? Thank you.
hacktek said:
Hey guys, i just got a new T-Mobile Dash and it's started acting up from day 2. Turned it on today and it doesn't work, it doesn't get past the Windows Mobile screen (from what i've seen this looks like a fairly common issue). After reading around i've tried to flash to numerous roms but only 2 of the official t-mobile roms have worked (others gave error 270, wrong vendor, wrong device, etc) but still the phone doesn't get past that screen. I've tried to do the hard-reset trick a bunch of times and still no go, any clues? Thank you.
Click to expand...
Click to collapse
Take out the memory card and try to boot her up. If that does not work.. call T-Mo and get a new one
To get past the error 270, download the SDA Unlock app. That should get you past the error there. As for not getting past the Windows screen, I had that problem too. You should be able to get it working by hooking it up to the charger. I found that my Dash was not reading the battery as having a charge. I am not sure if I have solved the overall problem yet but, just in case, you might avoid using the USB as a charger and go with the wall charger. Just keep it on the USB long enough to sync and unplug.
Hope that helps
hacktek said:
Hey guys, i just got a new T-Mobile Dash and it's started acting up from day 2. Turned it on today and it doesn't work, it doesn't get past the Windows Mobile screen (from what i've seen this looks like a fairly common issue). After reading around i've tried to flash to numerous roms but only 2 of the official t-mobile roms have worked (others gave error 270, wrong vendor, wrong device, etc) but still the phone doesn't get past that screen. I've tried to do the hard-reset trick a bunch of times and still no go, any clues? Thank you.
Click to expand...
Click to collapse
do a hard reset hold da 2 soft keys and press the on button keep holdin da soft keys until u see a screen asking u do u want to do a hard reset hope dat works
Thanks for the responses guys but i've already tried all that. The only thing i haven't been able to try is do a hard reset with the wall charger plugged in, for some reason it doesn't matter how many times i do the steps it never shows me the black screen. I might be on the same boat as you because the battery i got with the phone is some cheap counterfeit chinese crap. I'll keep trying to get to the black screen with the phone plugged in but any other help would be greatly appreciated.
Btw, i can't do anything with T-Mobile because this is an unlocked phone i got somewhere else and can't return it so i'm stuck trying to make it work.
Check sticky to make sure doing correctly
Hard-Reset & Bootloader there is 2 x options there.
I was doing it right.
So after a million retries i got the phone to boot and do the cold boot thing. Then, i did the usual steps for putting a newer rom with WM6.1 on it (RUU_Excalibur_WM61_Kavana_080408_WWE). It worked, rebooted and went into the home menu, i thought i had brought it back from the dead until i inserted the sim. I got the sim failure message and when i pressed done it crashed. Now it won't go into the home menu no matter if the sim is inserted or not. Already tried to see if the sim was making good contact by putting pressure on it, no change.
This is too frustrating.
Ok so i've semi gotten it to work by booting it up without a sim, turning flight mode on, inserting the sim and then turning flight mode off. I get asked for my pin, the phone registers and i can make/receive calls. The problem is that a) it eventually loses the connection and b) i don't want to be doing this every time i turn the phone on.
Any ideas?

Another White Screen Problem...

So, I left my Artemis in my RAM Aqua Box waterproof phone case attached to my motorcycle while I ran into the store.
I came out, started the bike and started the ride home. That was when I noticed the white screen and my tunes had stopped playing. I've seen it happen before (while turning off the phone in camera mode, etc), but a simple soft reset always fixed it. Not this time...
For two days now I've flashed it back to factory, installed my latest ROM (twice), reconfigured all my settings, etc, only to have the phone seize up by fading to the White Screen Of Death. The only fix is to remove the battery and let it sit for a bit. I have found however I can get the phone to run longer if I put it in the freezer for 15 mins, then it runs as it should until it warms up.
Sometimes it will work for half a day, other times it will fade out even before the soft reset boots up again. It really doesn't like being plugged in to charge or sync.
Now for some more background info. It did get deathly hot in the case I have because it has a clear face, is sealed, and it was sunny. Also, I started the bike when the phone was plugged in. I've heard this is bad for the charging circuit, but I'm leaning to the overheating as being the seminal event of the start of my sorrows because I've started the bike/truck many times with the phone plugged in. Did my luck run out?
What have I done, and how do I fix it?
i have had a white screen problem on my phone to it would go like this when just left on or when wanting to flash it in boot mode i have taken both sim card and memory card out and i have found that the memory care is curupted and works fine now will have to formate the memory card in order for it to work properly in the phone again
htc artimis 02 orbit
Yes, you can remove your memory card.
Just had similar problem. Possible reason: ROM update. Possible solution - ROM changed again (different) and hard reset. Hopefully everything will be ok. Until now (9 hours) - it is!
SCREEN
Hello
sorry i speak english a little.My TC P3300 have a problem on screen.I replace the lcd screen because the old make a hole white every 5 s.With the new its the same.What happen
thanks
I have the same Problem I started getting the White screen when i try and access anything it hangs and then goes white screen I removed the sd 2gb and left the sim in and id stil did the same thing but now i put the 4gb out of my laptop and now it seems to work but i still get the power on problem sumtimes
Im running wm 6.5 Arte_WM65_23009_WWE_Fixed_IE_b1
Any sugeustions? help plz
i have same problem
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
rajeshrr said:
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
Click to expand...
Click to collapse
Did U ask the service guy abt the screen problem

[Q] My desire making huge problems

I have a six months old desire (still under guaranty), not rooted, with froyo.
Lattely it it doing some weird things:
- randomly (once a day) the phone freezes, so i have to push home button after that happens and the phone goes to stand by, i cant wake it- the buttons lights up but the screen stays dark (i have to take out the battery to restsrt the phone)
-sometimes my phone isnt ringing when someone is calling
Can someone please help me, what should i do (should i root and try another ROM or sent it into repair?).
tank you
First try a normal factory reset. If the problem is gone you can root or keep using it unrooted. If the problem is still there just send it to repair.
I have already tried a factory reset and it is the same. Does that mean it is a hardware problem?
Would say so, if it's unrooted there is no other real reason for these problems. You can try to see if a custom rom fixes it but I wouldn't try to fix a phone still under warranty by breaking the warranty. Just send it back to HTC unless you can't miss your phone for a month.
Could it be possible that my sd card is causing the problems?
yesterday i have inserted another sd card and the phone seems working fine now.
I tried running the card i previous had in the phone on my computer ani it did not work ( didnt even find it).
So im wondering if the card was fault for the desire behaving weird? I gues i will have to wait for a couple of days and see what happens.
What do you guys think?
Sounds exactly the same as mine. I had to remove battery once a day due to freezing, missed so many calls.
Tried rom upgrades, factory resets, new SD card, still the same.
Finally sent it to HTC UK service who replaced the mainboard, all good now.
Phone was returned in less than a week, really happy with their service.
Same here sent it to repair got a new main board and all is good. HTC repair is better than most
Sent from my HTC Desire using XDA App

Desire broken for good in just a second?

Hello all,
BIG problem here.
A few hours I update the MildWild oxygen rom from 4.6 to 4.6.5. For a few hours everything went totally amazing. But a few minutes ago I turned on wi-fi, but he didn't connect. So I went to MySettings app, but he didn't response. Nothing worked anymore. Only screen of and on, but then I hadn't also the lockscreen. Then the screen turned off, and I couldn't get it on
Pulled the battery out, and put in back in, but my phone didn't restart. Now I plugged in the charger, even the light of charging isn't turning on.
What the hell is the problem with my Desire? He can't be broken in a second if everything worked super well a few seconds before that all?
Tried a different battery but also then he isn't doing a ****... This whole problem came just out of the blue, that's what makes it really awkward to me.
I hope you can help me, I don't want to leave my lovely Desire.
Greets Ramon.
After all sort of things trying, I thought... let's take the sd card out. And luckily he turned on, feels like heaven...
Sd card back in, phone worked also. Don't know what the problem could have been, but my Desire works again.
I hope this maybe could help some other people who had/have/ gonna have this problem!
Close thread please :good:
Hello,
This morning suddenly, the same problem happened... Turned the screen on, swiped to unlock, but during the swipe the phone hang.This time no fear, because I knew what I had to do: take out the SD card.
Too bad, this doesn't work this time. The problem is exactly the same as last time, but know even without the SD card, the phone don't boot, don't charge. Couldn't get into bootloader also. The day before yesterday I flashed Mildwild REDUX V1, but this worked good.
What could it be?
Thanks in advance!
Greets Ramon
Edit: The last time this happened, when the phone finally booted, I directly got a message called something like "android.....com stopped unexpectedly". So that was the reason the phone stopped. Now it would be the same problem I think, but I can't turn the phone on. I just called with HTC, and because I'm out of the warrenty period, I will have to pay the repair (if needed) I think it's not broken, it's probably the same problem as last time...
The phone 'works' again... But it's in a bootloop, and going to recovery results into a bootloop also so I can't access the recovery. So I flashed the recovery again using ADB, but still I get the bootloop! What should I do?

LG G3 freezing and restarting, staying in boot loop sometimes

Hello,
Since 2 weeks ago my phone has been started acting all weird. It started with my Phone freezing and restarting itself one morning. It showed the LG logo for a few seconds, then went black and the same thing repeated. LED did not start blinking at first but after a few loops the LED came on, the animation played and phone turned on nicely. No more such problems during the rest of the day.
Fast forward 2 days. It got worse. The freezing and restarting happened more often and at one point it was in the LG logo -> black screen -> LG logo loop for a good 10 minutes before it booted. It also drains my battery about 10% every single time.
So I decided to do a Hard Reset when I managed to keep the phone running long enough. The hard reset process itself worked flawlessly, no issues during the reset what so ever. I though the problem was over until a few minutes after the hard reset when I was reinstalling my apps, it froze and restarted again.
I started googling about the issue and found a few matches. Some people suggested replacing the battery and some suggested putting a piece of paper between the battery and the SIM card slot from which I did the latter. That actually worked for a few days until the reboots came back and it got worse by the day when it finally was completely unusable since it kept restarting after booting up (usually it didn't even get to that point). Then I decided to try a new battery because it was the cheapest option available at that moment.
At first all looked good on a new battery but still, just a few minutes after rebooting the phone from a new battery it froze yet again and restarted itself. So 25€ wasted on nothing.
At this point I'm starting to run out of options and really would not like to buy a new phone since my G3 is only two years old (warranty just ended in October 2016).
Any suggestions are more than welcome at this point.
Best regards,
Taavi
Yesterday I tried flashing the stock V30B marshmallow ROM onto the phone using LG flash tool 2014. It lasted without restarts for about an hour and then it all started again.
So in conclusion:
A) It's not the battery.
B) It's not the software.
C) Thus it must be the hardware.
Since my warranty is void already, the repair costs would probably be quite large.
I think the only chance left for me is to suck it up and buy a new phone.
It was fun while it lasted though. RIP.
Funny thing is that after I removed my SIM card, the issues have stopped for ~24 hours. Yesterday I was able to browse reddit and watch videos for almost 2 hours straight with no issue when I had no SIM card in the phone. I will try inserting the SIM card again after I have fully recharged it to see if maybe it has something to do with the SIM card connection.
Put in the SIM card and it didn't even last 24 hours before restarting. Took it out again. Unfortunately it now restarted even without the SIM card so it still must be some hardware failure.
Same issue here. Changed battery, factory reset, rooted and TWRP+CyanogenMod 14.1 flashed and SU granted.
Constant reboots. Sometimes bootlooped until I remove battery
Having the same problem. Tried new battery but it turned out to be a cheap clone that was worse than old battery. Got another from mbuynow which last longer but still restarts but not that often. Tried the paper trick to to avail. Also tried the LG suite to see if it helped but no luck. Running marshmallow 6.0 and have done a full reinstall. Is this likely to be hardware problem?
Eggstones said:
Having the same problem. Tried new battery but it turned out to be a cheap clone that was worse than old battery. Got another from mbuynow which last longer but still restarts but not that often. Tried the paper trick to to avail. Also tried the LG suite to see if it helped but no luck. Running marshmallow 6.0 and have done a full reinstall. Is this likely to be hardware problem?
Click to expand...
Click to collapse
Cannot tell for sure but seems it is a hardware problem which is really sad since besides the restarts the phone is still in very good shape. I would take it to repairs but as my warranty is already void it would make sense to simply buy a new phone and sell the current one to parts.
I have the same problem... I flashed CRDroid or something with Android 7.0, it booted normally, but then, restart after few minutes... It can boot normally with the usb to computer, but not with charger. It can also boot to twrp, wipe, install and fix the system works, installing other roms works too, and they can boot normally, but it shut down, as soon I remove the cable... I thought it was nougat rom, it change some in system files or drivers like battery options... I'm out of options...
beeduq said:
I have the same problem... I flashed CRDroid or something with Android 7.0, it booted normally, but then, restart after few minutes... It can boot normally with the usb to computer, but not with charger. It can also boot to twrp, wipe, install and fix the system works, installing other roms works too, and they can boot normally, but it shut down, as soon I remove the cable... I thought it was nougat rom, it change some in system files or drivers like battery options... I'm out of options...
Click to expand...
Click to collapse
Seems like a battery issue I think you need a new battery if it's working without the wire plugged in
Sent from my LG-D852 using Tapatalk
I have 2 phones. This thing seems to puff exactly after 2 years coz they were bought in difrent times and both of them emerge this issue after 2 years for each. boootlops were after few minutes from start. In case of first one new battery was a bingo but i did not investigate second - im going maybe for new phone. Funny thing. Maybe product life time was to planned to good(for producer)?
I was a great phone, longest I have and most customised... Very agile, never had bricked, bootlooped or failed to flash... Thank you for your great support, LG G3.... Rest in Peace... If someone can bring it back to life, I'll be back to that.
I'm counting on someone stumbling on a fix as well. It's still an awesome phone expect for this stupid thing.
I had similar issues but I realized that different SIMs seemed to work with the phone. Went to my carrier and requested a new one. Since then, no issues. Maybe something with the sim card slot?
amd-dude said:
I had similar issues but I realized that different SIMs seemed to work with the phone. Went to my carrier and requested a new one. Since then, no issues. Maybe something with the sim card slot?
Click to expand...
Click to collapse
It happens even when my SIM card is not in the phone. It could easily be the SIM card tray but cannot confirm without taking it to repairs.
Did you try disabling Location?
(I had random reboots when the battery went to 25% and when i disabled Location services,it got fixed)
Sotiris02 said:
Did you try disabling Location?
(I had random reboots when the battery went to 25% and when i disabled Location services,it got fixed)
Click to expand...
Click to collapse
One of the hard resets I did was from full charge and I didn't enable anything, including location. It still went into the reboot loop.
xenover said:
One of the hard resets I did was from full charge and I didn't enable anything, including location. It still went into the reboot loop.
Click to expand...
Click to collapse
It might be a hardware problem in some LG G3 phones.
It began rebooting and bootlooping after 2 days,that i had disabled the location services.
Now i'm thinking of getting a new battery but i don't really think it will do any effect..
So i might buy a new phone..
beeduq said:
I was a great phone, longest I have and most customised... Very agile, never had bricked, bootlooped or failed to flash... Thank you for your great support, LG G3.... Rest in Peace... If someone can bring it back to life, I'll be back to that.
Click to expand...
Click to collapse
hi men i think i have the same probleme i flash my phone with nougat rom after same probleme in battery im back in 6.0.1 ROM and after 3 day the phone turn off and star reboot same time he boot normaly for 5 min and rebooot again wath is the solution please ?? i flash it with differnet rom no news ...( sorry for my broken english )
noussair78125 said:
hi men i think i have the same probleme i flash my phone with nougat rom after same probleme in battery im back in 6.0.1 ROM and after 3 day the phone turn off and star reboot same time he boot normaly for 5 min and rebooot again wath is the solution please ?? i flash it with differnet rom no news ...( sorry for my broken english )
Click to expand...
Click to collapse
I had the same problem as you,i bought a new battery and everything got fixed.(you need exact the same Model of battery so when you go to a store note the model of the battery)
Temporary Fix
1- Remove the SIM, turn on the phone, put it in Airplane Mode.
2-Insert the SIM turn on the phone.(Don't change Air mode).
3- Turn off auto backup/restore in settings.
4-Go to network setting>Preferred network Type.
5-Turn Off the Airplane Mode and immediately SELECT THE 3G only(Before it catches the signals), in some phones WCDMA only.(Do not Select 4G/LTE/2G).
6-Done
7-Restart the phone.(Now it will not reboot)
Drawbacks:
In 2G signal zone, There will be no signals.
Its a hardware problem,But its a way to trick it.
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