[Q] SGH-T999 Won't connect to PC/MAC. - T-Mobile, Samsung Galaxy SIII

Hello, I received my T-Mobile 16GB Galaxy S III today and my intentions were to flash it right out of the box( I am no stranger to doing so) but I've seem to run into a few complications. I can't even begin my rooting process since it fails to connect to my PC( Windows XP Service Pack 3) or my iMac (Lion). (With multiple USBs during each attempt)
I've downloaded Kies re-installed drivers multiple time (on both platforms)
I've tried connecting via download mode on Odin/Heimdall.
Factory Resets on the device.
I've tried the Android File Transfer on Mac, no luck either.
I've tried to simply connect it to my PC through MTP/PTP. (This resulted in the closest effort it acknowledged my phone as "Digital Still Camera" and began to open a file) When I re-install the drivers it lists the phone and Samsung modem in the task bar, but nothing happens, I still cannot access either SD card.
Any help or insight would be greatly appreciated, thank you for your time.
I'm beginning to think the device may be defective myself.
Again, thank you.

jasonren29 said:
For Mac, connect your device through usb cable. Pull down the notification bar and select PTP as connection. Fire up the Android file transfer app, you should be good.
For PC, download the tool kit from development Page, and select appropriate device, then select 1 to install device driver. Reinstall even if you have the driver already. After installation, connect your phone and select MTP. Let the pc update the driver settings, etc. Wait for a minute or two, open my computer and you should be able to transfer files now.
Let me know if you experience any issues afterward
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I tried the Mac way again made sure ptp was checked, still received a "cannot connect to device" error. Trying the toolkit way on PC now.

I had the same problem with my PC, download the toolkit and install the drivers. Thats what worked for me.

saldebot said:
I had the same problem with my PC, download the toolkit and install the drivers. Thats what worked for me.
Click to expand...
Click to collapse
Yeah, I just did that, the serial numbers never appeared on the toolkit program, so I assume it did not work. I'll give it another try though.

Dont worry, you dont even have to connect the phone to install the drivers. Just re-run the toolkit and install the drivers.

saldebot said:
Dont worry, you dont even have to connect the phone to install the drivers. Just re-run the toolkit and install the drivers.
Click to expand...
Click to collapse
Yeah, I did. I just keep getting "New Hardware Found" messages and that's it. I'll re-install the drivers a third time, after this attempt I have no idea what to do.

Well try rebooting both the phone and your computer. If you still cant get to work then the only real fix would be to exchange the unit. I hope it works and you dont have to exchange it. I hate going thru that hassle.
If you ordered from T-Mo directly call them up and speak to the loyalty department and have them send you another unit with the return kit. Make sure to tell them you use your phone for bussines and you need to have a phone. Thats how I have done my exchanges while still having a phone to play with until the new one arrives. Good luck bro.

saldebot said:
Well try rebooting both the phone and your computer. If you still cant get to work then the only real fix would be to exchange the unit. I hope it works and you dont have to exchange it. I hate going thru that hassle.
If you ordered from T-Mo directly call them up and speak to the loyalty department and have them send you another unit with the return kit. Make sure to tell them you use your phone for bussines and you need to have a phone. Thats how I have done my exchanges while still having a phone to play with until the new one arrives. Good luck bro.
Click to expand...
Click to collapse
Yeah, I think I will have to try that, unfortunately. Haha, kind of spent my whole day trying to fix is, bit of a bummer to be honest. Thanks for the luck.

No worries, hope the next unit is a winner.

Replace ASAP!
or try another PC computer.

saldebot said:
Well try rebooting both the phone and your computer. If you still cant get to work then the only real fix would be to exchange the unit. I hope it works and you dont have to exchange it. I hate going thru that hassle.
If you ordered from T-Mo directly call them up and speak to the loyalty department and have them send you another unit with the return kit. Make sure to tell them you use your phone for bussines and you need to have a phone. Thats how I have done my exchanges while still having a phone to play with until the new one arrives. Good luck bro.
Click to expand...
Click to collapse
usually when i request a defective replacement, or insurance, i get the new phone within 2 days, anyhow.

I have the same probleme with my sgh-t999v so i guess i will have to get a replacement too

Related

My phone isnt recognized by my computer anymore

Hello,
i've got a problem like the title says. Everytime i connect my phone to the computer via usb, i get the message the device wasnt recognized by the computer. i tried everything i know, another usbport. etc. i want to install a new radio, but without connecting to the computer it isnt possible, because i dont have the usb debugging active.
i hope someone has an idea what i can do. i have rcmix 6.1.0.1 installed.
Are you using Windoze?
If you are unfortunate enough to be doing so then you might need to reinstall HTC Sync program (sometimes it works better if you completely uninstall it first including manually removing any left over folders and files in the application data folder.
thanks for the quick answer.
i tried it, but it didnt help. where is this application data folder? do you mean on the computer? i found after uninstalling no more folders from htc.
and yes i use windows home premium 64bit.
got another idea? now it says also the device does not function properly. i hope that nothing on the device is broken.
schorschl said:
thanks for the quick answer.
i tried it, but it didnt help. where is this application data folder? do you mean on the computer? i found after uninstalling no more folders from htc.
and yes i use windows home premium 64bit.
got another idea? now it says also the device does not function properly. i hope that nothing on the device is broken.
Click to expand...
Click to collapse
yes he is talking about your computer... if in the "program files" you hasn´t anythink about HTC SYNC,, ALL IS OK...
but enssure that in the configuration panel-system-dispositive administrator you hasn´t any drive installed for your android device... if you have installed it, erase or uninstall it before re-install htc sync or the htc drivers....then you can re-install and reboot windoux...
and hey buddy!I recommend to you to consider to pass to linux, you will not have this type of mistakes... LOL
UBUNTU is great!
I'm afraid I don't know much about Windoze but memory serving appication data is a hidden folder so you will need to change it to view them and is in the Documents and Settings / [Your username] directory.
Device not function is just a default Windoze error when it can't install something, ignore it, your phone is fine.
If you have reinstalled HTC Sync, try a USB port on the opposite side of the PC. So if you trying ones next to each other on the front, try ones on the back (they use different headers on the motherboard).
If that doesn't work then I'm afraid I probably won't be of much more use, sorry.
SERGI.3210 said:
and hey buddy!I recommend to you to consider to pass to linux, you will not have this type of mistakes... LOL
UBUNTU is great!
Click to expand...
Click to collapse
Best advice ever. Ubuntu user here too (thus for me everything just works ).
Mr_JMM said:
Best advice ever. Ubuntu user here too (thus for me everything just works ).
Click to expand...
Click to collapse
The use of linux is good to understand better android OS you don´t believe?
you said it.... EVERYTHING WORKS
thanks guys for your help, but although i followed your advices, except the one to switch to linux ;-), it hasnt got better yet. the problem is still exsisting and i dont know what else i can do.
anyone got an idea how to install radio without having usb debugging and the drivers from the computer?
Hi!
I've got the same problem with 2 different PCs, one with Win7 64-bit, the other with Win XP PRO.
Other devices work fine with the same USB ports, so i doubt it's windows or the PC...
schorschl said:
thanks guys for your help, but although i followed your advices, except the one to switch to linux ;-), it hasnt got better yet. the problem is still exsisting and i dont know what else i can do.
anyone got an idea how to install radio without having usb debugging and the drivers from the computer?
Click to expand...
Click to collapse
you can´t flash any radio if your phone is not recognized
well.. Let's continue with the problem in question...
1.At some time could you have connected it?with the stock rom maybe?
2.have you tried to swich on mass storage usb mode?what´s the result?
3.when you tries to swich the phone for flash some radio you enables "usb debug"
and "only chargue"?
its a weird problem
Hey man, I've had the same problem with my old Desire (normal). Which was actually broken.. Went back to the store twice and it was sent to htc twice. But that one wasn't rooted tho. But in the end, the sensors were broken & something inside the phone that didn't recon the pc. But also try a full wipe, which helped temporarily for me.
1. yes i functioned, not only with stock rom, but also with the next few custom roms. but then 2 weeks ago the problem occured and i dont know why. before i used custom roms for months.
2. it also doesnt recognize the mass storage anymore, i dont see the memorycard as a storage device in explorer.
3. yes i turned usb debugging on and connected charging only, i flashed radios before. but the problem with the actual is, that my signalstrength is weak and so i wanted to flash the recommended for this rom, and so i recognized there is something wrong, cause my problem here occured.
normally i sync with myphoneexplorer so i didnt realize that mass storage didnt function anymore.
and because earlier i got no problems, i think more and more, that something on the phone went wrong.
maybe it helps if i go back to stockrom and undo all changes i made, to start all over again?
again thanks mate for your effort to help me out
maikel16 said:
Hey man, I've had the same problem with my old Desire (normal). Which was actually broken.. Went back to the store twice and it was sent to htc twice. But that one wasn't rooted tho. But in the end, the sensors were broken & something inside the phone that didn't recon the pc. But also try a full wipe, which helped temporarily for me.
Click to expand...
Click to collapse
maybe this is his problem...
schorschl said:
1. yes i functioned, not only with stock rom, but also with the next few custom roms. but then 2 weeks ago the problem occured and i dont know why. before i used custom roms for months.
2. it also doesnt recognize the mass storage anymore, i dont see the memorycard as a storage device in explorer.
3. yes i turned usb debugging on and connected charging only, i flashed radios before. but the problem with the actual is, that my signalstrength is weak and so i wanted to flash the recommended for this rom, and so i recognized there is something wrong, cause my problem here occured.
normally i sync with myphoneexplorer so i didnt realize that mass storage didnt function anymore.
and because earlier i got no problems, i think more and more, that something on the phone went wrong.
maybe it helps if i go back to stockrom and undo all changes i made, to start all over again?
again thanks mate for your effort to help me out
Click to expand...
Click to collapse
you´re welcome companion
i reded in a spanish forum ( www.htcmania.es ) about your problem and there´s people that had the same problem with a S.GALAXY S & desire HD...
someone was solved it fullwiping and formating (in the paragraph of mounts & storage into CWM) and flashing another ROM... then they formatted their sd card with a card reader OF THE PC... later they was formatted the sd card from the pc and the problem was disapeared successfully...
BUT if it persists i think that you should (mi suggestion) send your machine to the thecnical service....
ok, will try this today evening when i'm home. if this doesnt work i will reset it in the orginial state and send it to the technical support. i will leave a comment if i was successful, perhaps this will help others with the same problem.
schorschl said:
ok, will try this today evening when i'm home. if this doesnt work i will reset it in the orginial state and send it to the technical support. i will leave a comment if i was successful, perhaps this will help others with the same problem.
Click to expand...
Click to collapse
good idea mate
see you soon
finally after long hours of work, i have to state, that nothing changed.
i tried everything, but its still the same.
so i think i will send it in to the technical service.
does anyone of you know if they will say something about the software i changed? because i now i cant go back to stock radio.
thanks for your help.
finally after long hours of work, i have to state, that nothing changed.
i tried everything, but its still the same.
so i think i will send it in to the technical service.
does anyone of you know if they will say something about the software i changed? because i now i cant go back to stock radio.
thanks for your help.
Click to expand...
Click to collapse
oops!!don't say anything LOL! you lose warranty...unroot and disable custom recovery...of your phone flashing an official ruu and then do S-OFF... ITS sufficient..
edit: sorry FOR your DHD
Sent from my Nokia 3210 running the worst symbian using the XDA app powered by LOL
hi mate, i also had the same problem, i connected my dhd to the back usb port of my pc and it was ok. and i also got this problem when i was using a non genuine htc usb cable.
weird!!! can it be possible?
EDIT:I´M using a NOKIA N97 genuine cable and works perfect... LOL

USB Issues

ok let me start with the problem, I have a galaxy s2 and when I plug in the usb to the phone and the pc I get nothing but a charging sound. I don,t get the little pop up in the top bar that says its connected to a usb,
now with that said I know to check the debugging the usb utilities and all those setting. I even did a factory reset to no avail. I have read many post that say update the pc drivers and even have done that. I have tried different wires that I know worked at one time and also different operating systems win7, ubuntu. I do have the phone rooted and at one time it did work. it worked best with ubuntu btw no drivers needed I don't know when it stopped working I don't use it much but one day I did go to use it and nothing.
Anyway if anyone has a suggestion out there I would be glad to hear it cuz I want to put linux on my phone with adb but cant till this issues is fix thats for you time
My phone is:
standard rom 2.3.6
an kernel 2.6.35.11
Its also a SGH-T989 thats why I moved it to this part of the forum sorry if its a double post feel free to delete the other in the wrong area thank you.
lodk said:
ok let me start with the problem, I have a galaxy s2 and when I plug in the usb to the phone and the pc I get nothing but a charging sound. I don,t get the little pop up in the top bar that says its connected to a usb,
now with that said I know to check the debugging the usb utilities and all those setting. I even did a factory reset to no avail. I have read many post that say update the pc drivers and even have done that. I have tried different wires that I know worked at one time and also different operating systems win7, ubuntu. I do have the phone rooted and at one time it did work. it worked best with ubuntu btw no drivers needed I don't know when it stopped working I don't use it much but one day I did go to use it and nothing.
Anyway if anyone has a suggestion out there I would be glad to hear it cuz I want to put linux on my phone with adb but cant till this issues is fix thats for you time
My phone is:
standard rom 2.3.6
an kernel 2.6.35.11
Its also a SGH-T989 thats why I moved it to this part of the forum sorry if its a double post feel free to delete the other in the wrong area thank you.
Click to expand...
Click to collapse
had the same issue and called Samsung i told them just about everything you have going on with no luck. called t mobile and went thru there process with no luck . they determined it was a hardware failure and shipped me a new phone. if you need to go stock for warranty exchange i had to remove my sd card and transfer the "return to stock zip" and put back in phone and flash. read the directions in the return to stock thread.
yeah thats what I was thinking, might just have to swap phones with the wife she don't ever use that part of the phone. Thanks

[Q] USB No longer recognised

Hey guys,
Just last week my Nexus stopped connecting to the PC. First it wouldn't even charge or show the phone in explorer.
I tried bending the connector back up and it started charging again. But it still won't connect in explorer.
Drivers shouldn't have changed but I've tried reinstalling and still nothing. Tried different cables, nothing. Tried different ports, nothing.
EDIT: I was trying to avoid it but I've tried a factory reset and reflash of PA2.99... still nothing.
So I'm a bit stuck right now. Anyone have suggestions?
Have tried searching and the like.
On a different note, possibly related. I bought a Nexus 7 today and tried to unlock and root. Fastboot drivers aren't working. Tried several different packages and methods. No dice. Followed instructions etc.
Thanks
Jenkss
Jenkss said:
Fastboot drivers aren't working. Tried several different packages and methods. No dice. Followed instructions etc.
Thanks
Jenkss
Click to expand...
Click to collapse
linux/windows/mac?
can you see your device in 'fastboot devices'?
can you see your device in 'adb devices', while running android or a custom recovery?
check if there's an updated version of fastboot/adb (not sure what OS you're using)
There seems to be quite a large percentage of these phones where the USB port breaks down. Mine was one of them. I had charging issues and my PC didn't recognize my phone. I still had a guarantee and I had it fixed.
Verstuurd van mijn Galaxy Nexus met Tapatalk
danils0n said:
There seems to be quite a large percentage of these phones where the USB port breaks down. Mine was one of them. I had charging issues and my PC didn't recognize my phone. I still had a guarantee and I had it fixed.
Verstuurd van mijn Galaxy Nexus met Tapatalk
Click to expand...
Click to collapse
yeah, so it seems. mine still works, but i try to be extra careful with it, not using another person's usb cable (as paranoid as that may sound, i still don't like it :laugh
bk201doesntexist said:
linux/windows/mac?
can you see your device in 'fastboot devices'?
can you see your device in 'adb devices', while running android or a custom recovery?
check if there's an updated version of fastboot/adb (not sure what OS you're using)
Click to expand...
Click to collapse
64bit windows 7.
Tried with the latest adb/fastboot drivers.
Not recognized in either. Doesnt show up in any device manager.
The only way i know the phone has some form of connection is that the charging icon comes on.
Starting to think its the port that's broken some how. Bought the phone online back just after release so I doubt I'd be able to get a replacement.
Using airdroid at the moment to backup and transfer files around but thinking I might need to think about a new phone soon.
Jenkss said:
64bit windows 7.
Tried with the latest adb/fastboot drivers.
Not recognized in either. Doesnt show up in any device manager.
The only way i know the phone has some form of connection is that the charging icon comes on.
Starting to think its the port that's broken some how. Bought the phone online back just after release so I doubt I'd be able to get a replacement.
Using airdroid at the moment to backup and transfer files around but thinking I might need to think about a new phone soon.
Click to expand...
Click to collapse
I'm sorry to hear that, but IMO, yeah, i think you should start looking for a new phone. Don't keep valuable data on this one.
Same issue here. I just UPSed mine to Samsung under warranty. They better fix it, since it's their hardware issue. The phone support kept telling me they were going to reflash it. Good luck doing that without access to USB.
bk201doesntexist said:
I'm sorry to hear that, but IMO, yeah, i think you should start looking for a new phone. Don't keep valuable data on this one.
Click to expand...
Click to collapse
I was starting to think that would be the case.
Oh well, thanks for the replies everyone. There doesn't seem to be anything that I haven't tried to get it working. Unless I missed something. Doesn't seem like I did though from the replies so far.

[Q] Please help a Noob

OK. I think I've done my due diligence. I've scrubbed the forums for 2 days, I've googled it and I still can't figure out what I'm doing wrong.
Friend gives me this rooted LG OGP. Awsome! Works great! Then AT&T or LG sends an OTA update that bricks it :crying:. Read Aryan1312's sticky thread in this forum and get all pieces together. By now I have the 3.8.1 drivers AND the newest 3.10.1 drivers, LGFlashTool 1.8.1.1023, along with the newest 10P TOT file. I got the Flashtool to stop asking for PW and I think I'm ready to go.
But then . . . Plug my phone in and Device Management doesn't know what to do with phone. Reinstall drivers pack from LG website. Still no dice. Hmm. Phone is in Team Win Recovery Project v2.6.3.0 recovery screen (I guess that's what it's called) and computer doesn't know what to make of it. Hmm.
Maybe I can put it onto a microSD card and copy stuff over to phone? Maybe flash a different ROM through TWRP? Let's try that. I copy files over to the external SD card, put it into the phone, restart phone, hello TWRP, Advanced-File Manager option, WHY CAN'T YOU SEE THE EXTERNAL SDCARD??? Isn't it supposed to be there under /extSD?? It's time to ask for help.
Question: How do I get my Win7 PC to see the phone as a removable drive/external drive/whatever you call it so that I can get this info over?
I know that I have to change Port #'s after Win7 sees the phone. I just can't get there . . . yet.
- What I've tried:
Reinstalled drivers (both versions) and restarted between trying to plug phone in.
Tried installing phone drivers manually. Still doesn't mount as external HD as far as Win7 is concerned.
Called friend to ask his opinion. He doesn't remember and tries to tell me this is why Apple is "better".
Scoured the web to see what to do. Found articles about this same thing happening and all point to Stickied Post on this XDA forum
I did RTFM and am still lost.
---- Sorry for the long post, I just thought that people who wouldn't mind helping would appreciate the extra info.
Drivers
landran said:
OK. I think I've done my due diligence. I've scrubbed the forums for 2 days, I've googled it and I still can't figure out what I'm doing wrong.
Friend gives me this rooted LG OGP. Awsome! Works great! Then AT&T or LG sends an OTA update that bricks it :crying:. Read Aryan1312's sticky thread in this forum and get all pieces together. By now I have the 3.8.1 drivers AND the newest 3.10.1 drivers, LGFlashTool 1.8.1.1023, along with the newest 10P TOT file. I got the Flashtool to stop asking for PW and I think I'm ready to go.
But then . . . Plug my phone in and Device Management doesn't know what to do with phone. Reinstall drivers pack from LG website. Still no dice. Hmm. Phone is in Team Win Recovery Project v2.6.3.0 recovery screen (I guess that's what it's called) and computer doesn't know what to make of it. Hmm.
Maybe I can put it onto a microSD card and copy stuff over to phone? Maybe flash a different ROM through TWRP? Let's try that. I copy files over to the external SD card, put it into the phone, restart phone, hello TWRP, Advanced-File Manager option, WHY CAN'T YOU SEE THE EXTERNAL SDCARD??? Isn't it supposed to be there under /extSD?? It's time to ask for help.
Question: How do I get my Win7 PC to see the phone as a removable drive/external drive/whatever you call it so that I can get this info over?
I know that I have to change Port #'s after Win7 sees the phone. I just can't get there . . . yet.
- What I've tried:
Reinstalled drivers (both versions) and restarted between trying to plug phone in.
Tried installing phone drivers manually. Still doesn't mount as external HD as far as Win7 is concerned.
Called friend to ask his opinion. He doesn't remember and tries to tell me this is why Apple is "better".
Scoured the web to see what to do. Found articles about this same thing happening and all point to Stickied Post on this XDA forum
I did RTFM and am still lost.
---- Sorry for the long post, I just thought that people who wouldn't mind helping would appreciate the extra info.
Click to expand...
Click to collapse
1. Is the first pic with the phone connected to the pc?
2. If yes, have you tried to manually update drivers, while in device manager
3. I know that this is going to sound funny but have you tried a different USB port. The reason I ask is I had the same problem LG Optimus M and the phone was down for a couple of days. I tried everything and was about to call it quits but for some reason when I changed USB port the computer saw the phone and I was back in business. I am not saying that will 100% work but it is worth a try.
TheMighyLoki said:
1. Is the first pic with the phone connected to the pc?
2. If yes, have you tried to manually update drivers, while in device manager
3. I know that this is going to sound funny but have you tried a different USB port. The reason I ask is I had the same problem LG Optimus M and the phone was down for a couple of days. I tried everything and was about to call it quits but for some reason when I changed USB port the computer saw the phone and I was back in business. I am not saying that will 100% work but it is worth a try.
Click to expand...
Click to collapse
Yes I have. I think I did figure it out though. I put the device into "download mode" and my computer could see, and communicate, the phone.
To put my phone into "download mode" I did the following:
I connected the phone to the computer physically with USB cable
I turned phone off.
I pressed BOTH volume buttons and held the power button while phone was attached to computer.
With BOTH volume buttons still pressed, I released the power button.
The phone screen was black with a little dialog box in the middle saying "download mode"
I could then use LGFlash Tools to flash Stock AT&T TOT file back into phone. Took 519 seconds to complete the stock flash.
New problem arises, After flash, I do NOT have any 3G/4G signal. I can use the phone to make and receive phone calls and text messages, but I CANNOT use mobile internet unless I have it connected via wifi.
I installed the Debloated ROM and "tried" to flash 980 Baseband.zip but when I tried to install baseband, CWM gave me a permission error and said install failed. I haven't been able to use mobile internet since. Any help???
-- Again, sorry for the lengthy post. I figured that I might not be the only person who has gone through this. I see a lot of viewers to the thread so I think other people might be having same troubles as me.
landran said:
New problem arises, After flash, I do NOT have any 3G/4G signal. I can use the phone to make and receive phone calls and text messages, but I CANNOT use mobile internet unless I have it connected via wifi.
I installed the Debloated ROM and "tried" to flash 980 Baseband.zip but when I tried to install baseband, CWM gave me a permission error and said install failed. I haven't been able to use mobile internet since. Any help???
-- Again, sorry for the lengthy post. I figured that I might not be the only person who has gone through this. I see a lot of viewers to the thread so I think other people might be having same troubles as me.
Click to expand...
Click to collapse
It sound like you need to manually set the APN. Do a Search for your provider.. ie AT&T T-Mobile the setting is under Network/Tethering & Networks/ Mobile networks/ Access point name/ Hit Menu Button and New APN
You are the MAN / WOMAN!! Thanks for the help. That fixed it.
For posterity and to help another "noob" stuck in my case later (maybe months down the line)
This is what I've done up until now in plain text:
Used LGFlashtool to flash AT&T stock "10k" build
Went into Settings Icon>General>Developer Options>check off "USB Debugging"
Used "E980 Universal Root" from forums to gain Root access (verified with "Root Checker" from Playstore)
Used FreeGee to get TWRP recovery installed (rebooted into recovery with "QuickReboot" from Playstore).
Used TWRP recovery to install "E980 Baseband.zip" from forums
Factory Reset
Setup new phone and input APN settings (located in Settings Icon>Networks>Tethering & Networks>Mobile networks>Access point names>Menu button "New APN"/input carrier values/Menu button "Save")
Now that I know how to get back here, I'm going to scrap the stock ROM and try to do this whole process with a custom ROM. . . and another flash-a-holic is born. The learning journey continues.
Welcome:beer:
*KCCO*2SHAYNEZ*E980*
That is what this forum is for.
I have been helped out a lot from the group and I just thought it was time to pay it back. It is good to hear that you got it up and running. But one last word of advise BACK UP, BACK UP, BACK UP, and when that is done, back up the back up to the computer.

Unknown Device connection to pc

All I want to do is flash back to stock, I feel like I am gonna lose my my mind or go buy a new phone. I have mostly spent a solid 10 hours of time trying to get it to work.
I have been endlessly looking, searching, trying all these different methods to get my ls980 to connect to my pc. So basically everytime I have hooked it up it comes up as unreconized or unknown device doesn't connect.
List of things: Latest LG mobile drivers I have installed them through there exe and tried to install them manually when the ! comes up on the device. I have tried my laptop and my desktop every usb in all of them. I have tried the stock cable, and about 8 other different cables. I have tried it in debugging mode with mtp and without debugging. I tried the support tool as well. Tried composite usb setting.
I guess I am at a loss at this point to what even to try besides sending it to be repaired. Which I don't feel like it's a phone problem and I am just missing something I can't find, I say this because the phone charges perfectly fine and no damage to the usb port at all. If anyone has good information or just a direction I can go will be greatly appericated.
Dirty Grimace said:
All I want to do is flash back to stock, I feel like I am gonna lose my my mind or go buy a new phone. I have mostly spent a solid 10 hours of time trying to get it to work.
I have been endlessly looking, searching, trying all these different methods to get my ls980 to connect to my pc. So basically everytime I have hooked it up it comes up as unreconized or unknown device doesn't connect.
List of things: Latest LG mobile drivers I have installed them through there exe and tried to install them manually when the ! comes up on the device. I have tried my laptop and my desktop every usb in all of them. I have tried the stock cable, and about 8 other different cables. I have tried it in debugging mode with mtp and without debugging. I tried the support tool as well. Tried composite usb setting.
I guess I am at a loss at this point to what even to try besides sending it to be repaired. Which I don't feel like it's a phone problem and I am just missing something I can't find, I say this because the phone charges perfectly fine and no damage to the usb port at all. If anyone has good information or just a direction I can go will be greatly appericated.
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Is your device functioning normally, besides from this? Also, did you use the T-mobile drivers?
tabp0le said:
Is your device functioning normally, besides from this? Also, did you use the T-mobile drivers?
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It works just fine, only notable thing that I never figured out was why OTA updates don't ever take, it's still on ZVC. I tried the T-mobile d802 drivers as it was suggested by another post I saw on here.
And you've removed all drivers to android and lg for it.
secret.animal said:
And you've removed all drivers to android and lg for it.
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Correct, I uninstalled them, tried new ones a couple different ways from other posts, and removed them and tried again. Right now I just have them all uninstalled. Trying to figure out if it's something that's stopping it. In error I did forget that a couple times it reconized it but would :fail to start code 10.
Which version of windows are you running? On both desktop and laptop???
secret.animal said:
Which version of windows are you running? On both desktop and laptop???
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Windows 7 64-bit home premium on both.
Dirty Grimace said:
Windows 7 64-bit home premium on both.
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OK, that shouldn't be the problem. Zvc yet updates do not take.
Is it rooted?
And it is running on sprint network?
secret.animal said:
OK, that shouldn't be the problem. Zvc yet updates do not take.
Is it rooted?
And it is running on sprint network?
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Long story short, it's on ZVC, even with other updates that came up it would never update past it. I took it into sprint several times they didn't know why, I did root it as one guy said that was an option, I used stump root, but then I unrooted as I felt I was getting into something too complicated. It is on the sprint network, about 90% of the time and all the times I tried to update previous to the root/unroot. But I am not trying to update it since the root, mostly trying to restore to stock and start overish.
I'm thinking maybe a virtual machine with Linux might find it. If it can then there is something. And maybe we can redo the partitions and such.
secret.animal said:
I'm thinking maybe a virtual machine with Linux might find it. If it can then there is something. And maybe we can redo the partitions and such.
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I will check with a couple guys see if I can find someone with a machine with Linux this weekend. Thanks a lot for you on going help.
I have this phone at least for another year. So at least someone out here is still willing to help.
secret.animal said:
I have this phone at least for another year. So at least someone out here is still willing to help.
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I was unable to find anyone outside local computer store that I know. Kind of problem finding that in rural midwest. I also tried installing drivers in vista compatability as that was suggested no luck..
Dirty Grimace said:
I was unable to find anyone outside local computer store that I know. Kind of problem finding that in rural midwest. I also tried installing drivers in vista compatability as that was suggested no luck..
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As for driver removal, one thing I remember with the nexus devices. There is wugfresh nrt, nexus root toolkit. Let me see which application or program they loaded for removal before reinstall of drivers. I know they have 2 places you check into.
Dang, I'll have to try to load them via a windows emulator. I'm running Linux right now.
secret.animal said:
As for driver removal, one thing I remember with the nexus devices. There is wugfresh nrt, nexus root toolkit. Let me see which application or program they loaded for removal before reinstall of drivers. I know they have 2 places you check into.
Dang, I'll have to try to load them via a windows emulator. I'm running Linux right now.
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Let me know.. I am kinda at the point where I might try to find someone to flash it back to stock, and just activated my old phone til it gets back.. like I am past the point of frustration and no legit just don't get why, since all my other devices have zero issues connecting.

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