Ok,
I just to share my pain with you guys. I keep reading you guys on the HOX update thread. I reckon by the time I get a phone without fault, it'll come with Jellybean straight out of the box.
I'm with Carphone Warehouse.
They are brilliant at arranging a swap. But, not so good at sending me a working phone it seems. I'll spare you the details about the issues, but they have all been genuine.
Spoke to a manager today, who said to send the phone to their office, and they will have a look at it. And they will inspect my replacement before they send it out.
However, I'm on the second month of my new contract now, and it's basically 2 months without the phone I ordered. I don't see the point in kicking off over the phone, as most of the time, they don't really have the authority to do much. Plus, it's no good for the blood pressure if you end up arguing with a jerk.
Far better to take your time and write a letter to head office, spelling out all the issues, the timeline and what you want as a resolution. And then sleep on it. Edit it, and sleep on it again before sending it.
If you were me, what would you ask them for? (apart from a working phone, but hopefully that is in the bag if they truly are going to inspect it)
I don't mind stupid comments as long as you give a sensible one as well. I could do with some light relief.
If you were me, what would you ask them for?
a galaxy s3 and be done with it, flawless first time
oh and it being a better phone will be a bonus to
it took me 3 one x's to get a decent one, gave that to the missus and got a gs3, its a much better phone
Your 2 months line rental back at a minimum
Sent from my VegaComb using XDA Premium HD app
If you just want a phone ask if you can swap for a gs3(I had this option and didn't go for it because I don't find the gs3 better than the one x). If you still want a one x, let then let you pick it up in-store, maybe let you into the store room and puck the box personally. Even say if you can get the one x+ for free when it comes out
Sent from my HTC One X using xda premium
oliseo said:
Ok,
I just to share my pain with you guys. I keep reading you guys on the HOX update thread. I reckon by the time I get a phone without fault, it'll come with Jellybean straight out of the box.
I'm with Carphone Warehouse.
They are brilliant at arranging a swap. But, not so good at sending me a working phone it seems. I'll spare you the details about the issues, but they have all been genuine.
Spoke to a manager today, who said to send the phone to their office, and they will have a look at it. And they will inspect my replacement before they send it out.
However, I'm on the second month of my new contract now, and it's basically 2 months without the phone I ordered. I don't see the point in kicking off over the phone, as most of the time, they don't really have the authority to do much. Plus, it's no good for the blood pressure if you end up arguing with a jerk.
Far better to take your time and write a letter to head office, spelling out all the issues, the timeline and what you want as a resolution. And then sleep on it. Edit it, and sleep on it again before sending it.
If you were me, what would you ask them for? (apart from a working phone, but hopefully that is in the bag if they truly are going to inspect it)
I don't mind stupid comments as long as you give a sensible one as well. I could do with some light relief.
Click to expand...
Click to collapse
I would wonder why I wouldn't ask for a different phone after the third or fourth time.
Edit: Just pulled up reviews for CPW. They kinda suck if you look at their reviews. Perhaps it's not the phone, but who you've gotten 10 phones from.
apallohadas said:
I would wonder why I wouldn't ask for a different phone after the third or fourth time.
Click to expand...
Click to collapse
Yes, they did offer me the SG3.
I don't like the screen. Nor the dialler. Or the design.
As for why I different ask for a different phone.
Kind of like those situations where you're waiting for a bus. And you've been waiting that long, you could have walked, but didn't, because you knew the next one would be here in a minute.
I've spoken to them, and if they don't send me out a working phone, without flaws, then I will be getting an SG3.
(but then, whose to say I won't have the same issues with the SG3!! I might just be one of those really unlucky SOB's...)
I mean, given probability, you would have thought that by the 8th one, I would have got a working one.
What I don't want to do, is end up over on the SG3 forum, with the same title, except it saying
My 10th replacement SG3.
And 4 months into my contract.
Yes, you're right. Definitely the 2 months line rental.
You have my sympathy, it took me 4 replacements on the 3 network to get a usable phone and I thought I had it bad, you're doing well not to lose it, sounds like Carphone Warehoue are being decent at least with swapping them out each time rather than a repair.
Then again, with 3 i'm still on 1.28 with bugs galore so it's still not 100%. I would definitely be asking for the 2 months back as you haven't had the benefit of the service you're paying for. I really would have thought HTC would have these problems sorted by now, I'm very surprised.
I would probably at this point even ask for a refund, hold out a month or two and maybe either try again or opt for another phone if something else you fancied came along.
If they are going to check out the new replacement first, maybe give them this chance and then consider your options. Good luck!
@Op,
10 new replacements in 2 months does make me think your story is crap, that's how I see it.
Laurentius26 said:
@Op,
10 new replacements in 2 months does make me think your story is crap, that's how I see it.
Click to expand...
Click to collapse
I'd have gone through two. Maybe three. But ten? Unless there was a bad run and CPW got all of them the odds of getting that many defective devices in a row are astronomical. Early in the launch when the One X was at its worst the "perfect vs. non-perfect poll" showed 70% declared perfect by their owners. Out of ten that's seven that were fault free. OP, you seem to have bad karma with the One X. I'd suggest not tempting the gods any longer and finding a substitute.
I also say total crap,
Carphone warehouse wouldn't even replace it 10 times, they would have offered a different phone or scrapped the contract long before now.
I've had one HOX, (release day 5th april)
The one I'm using now is the same phone, it's faultless.
Oh, and I got it from Carphone Warehouse.
Sent from my HTC One X using Tapatalk 2
Laurentius26 said:
@Op,
10 new replacements in 2 months does make me think your story is crap, that's how I see it.
Click to expand...
Click to collapse
So true :good:
Op hasn't mentioned what the "fault or flaw" is that he has experienced. Utter Bull crap if you ask me.
I feel so sorry for htc...because of these people that send their phones back for a creaking screen or flashing lcd's bla bla bla. It is breaking htc to the point of needing a bail-out from the Taiwanese Banks!
I've owned my One X since May and experienced all of the bugs that have been discussed in these forums but I never gave up on her, she's been wonderful to me. Luckily I don't have any hardware defects and accept that she is what she is a hot & sexy and occasionally sometimes difficult to be with. But I love my One X to the end.
Sorry for the rant but really come on 10 returns?? Why didn't you switch service providers after the 3rd return? And next time tell us what flaw's you were experiencing other wise we'll just think you're talking utter crap...end
Well I have just received my fifth replacement (First four because of GPS issues), and this one I found, to my dismay, has a faulty touch screen. I.e. the top third of the screen doesn't register any touch, and I can't drag notification bar down, or search for apps in Play Store etc etc.
This one was FROM HTC.... ugh
Wow 10 replacements does sound bad indeed. Maybe you are just to picky, or they keep sending you the same phone
i got mine since it came out. The only problem with it is the creacking on the left side. It does seem annoying sometimes but not enough to start bugging htc or complain about sh*t quality. I love my phone as it is. Theres nothing perfect in this world
tadas_max said:
Wow 10 replacements does sound bad indeed. Maybe you are just to picky, or they keep sending you the same phone
i got mine since it came out. The only problem with it is the creacking on the left side. It does seem annoying sometimes but not enough to start bugging htc or complain about sh*t quality. I love my phone as it is. Theres nothing perfect in this world
Click to expand...
Click to collapse
Yea mine also seems to have that issue and the light leak at the bottom on a black screen, but it's not enough for me to send it back. I only had one issue with the phone after I got it and that was a faulty SIM card, but my Service provider, MTN Just swapped it the next day. I love my phone and am running JB ROM now. it makes all the difference. 10 swaps seems like a picky user or you must have been a terrible person in your previous life.
Maximus78 said:
So true :good:
Op hasn't mentioned what the "fault or flaw" is that he has experienced. Utter Bull crap if you ask me.
I feel so sorry for htc...because of these people that send their phones back for a creaking screen or flashing lcd's bla bla bla. It is breaking htc to the point of needing a bail-out from the Taiwanese Banks!
I've owned my One X since May and experienced all of the bugs that have been discussed in these forums but I never gave up on her, she's been wonderful to me. Luckily I don't have any hardware defects and accept that she is what she is a hot & sexy and occasionally sometimes difficult to be with. But I love my One X to the end.
Sorry for the rant but really come on 10 returns?? Why didn't you switch service providers after the 3rd return? And next time tell us what flaw's you were experiencing other wise we'll just think you're talking utter crap...end
Click to expand...
Click to collapse
Well just so you know HTC/retailers/carriers dont just keep the returned phones. They resell them to other customers in different manners depending on how honest the party is. HTC is having financial problems because people just dont buy their phones to begin with. I just started working at a phone store and the people there push the SGS3 like crazy and customers just ask about IP4S )
And just because you like the ideal design/ concept/ the brand doesnt make the messy production acceptable. Idk about other major Android phone releases, but I've seen so many people who had to swap A COUPLE OF times just to get a decent one. That was a bit shocking. And I've seen people who claimed to have a perfect handset in the beginning now have issues with the wifi-antenna. SO just a reminder for those of you HTC police, before chastising the disgruntled customers, think about karma. Your perfect phones may be the next one in the line to be sent back to customer service and I'll be eagerly waiting for the story about your experience with HTC repair, especially those you that live in the UK.
PS: Just to say preemptively that Im not a Samsung/ Apple/ Sony fan boy. HTC is still my most favourite Android manufacturer but that doesnt mean I need to suck up to their horrendous quality control.
i call bull **** 10 phones u are either the unluckiest person alive or your trolling
Please, I wanna c a picture of ur face. Please.
Enviado desde mi HTC One X
@ averygagaanroid I totally agree with you.
My personal experience with htc thus far has been exceptional and the three gorgeous phone's I've owned from them in the last 5-6 years have been a Hero, Desire and One X and yes a have found bugs but I was patient enough and now I still have these perfect working phone's now.
I only hope that htc pull's through these hard times and comes out stronger because I will be buying my next phone from htc in the next 18 months.
What network are you working for?
Maximus78 said:
@ averygagaanroid I totally agree with you.
My personal experience with htc thus far has been exceptional and the three gorgeous phone's I've owned from them in the last 5-6 years have been a Hero, Desire and One X and yes a have found bugs but I was patient enough and now I still have these perfect working phone's now.
I only hope that htc pull's through these hard times and comes out stronger because I will be buying my next phone from htc in the next 18 months.
What network are you working for?
Click to expand...
Click to collapse
Optus and Virgin in Australia.
i work at CPW, please P/M me a customer number or transaction number for any of the 10 exchanges so that i can confirm/refute your claims for all these fine people
Related
I have been wanting to buy the HOX since its day of release however I keep putting it off and am slowly losing confidence in the phone.
Initially, I decided to wait to see if the battery would handle the phone. Despite mixed reviews I've concluded that battery life isnt really an issue and would give me similar performance to my Desire which has been an amazing phone for the past 2 years.
Then came the big showstopper, the flickering screen. After weeks of agonising whether to wait or not, it now appears that this looks as if it will be fixed via a FOTA upgrade which is great. Just when I was getting my confidence back in the phone, people started reporting issues with the screen coming away from the main case, plus others have reported issues with the g-sensor.
I've had a play with the phone on a couple of occasions and I love it but is it really worth buying right now and going through the heartache of having to send it back and going through the lottery of getting several handsets before one works.
I'm not about to jump on the SGS3 bandwagon. If the phone is not worth buying at the moment, I'm sticking with my Desire as I'm prepared to wait a bit longer if all these problems will be addressed eventually. HTC are not filling me with much confidence at the moment though.
Any advice would be gratefully received.
craggybuk said:
I have been wanting to buy the HOX since its day of release however I keep putting it off and am slowly losing confidence in the phone.
Initially, I decided to wait to see if the battery would handle the phone. Despite mixed reviews I've concluded that battery life isnt really an issue and would give me similar performance to my Desire which has been an amazing phone for the past 2 years.
Then came the big showstopper, the flickering screen. After weeks of agonising whether to wait or not, it now appears that this looks as if it will be fixed via a FOTA upgrade which is great. Just when I was getting my confidence back in the phone, people started reporting issues with the screen coming away from the main case, plus others have reported issues with the g-sensor.
I've had a play with the phone on a couple of occasions and I love it but is it really worth buying right now and going through the heartache of having to send it back and going through the lottery of getting several handsets before one works.
I'm not about to jump on the SGS3 bandwagon. If the phone is not worth buying at the moment, I'm sticking with my Desire as I'm prepared to wait a bit longer if all these problems will be addressed eventually. HTC are not filling me with much confidence at the moment though.
Any advice would be gratefully received.
Click to expand...
Click to collapse
i got mine 2 days after release, first had a dead pixel and no other problems, i took that back and got this one and has been 100% fine no issues i'm so confident it is perfect i unlocked and void warranty lol
i would go for it you will have 30 days to take it back anyway so no like oyu will be out of pocket if you do get a defect just take it back.
Personally I have had mine for 2 weeks I guess I been lucky the first one I had was very very hot after 15 minutes that was HT23 handset. I swapped it with a HT243W which looking at the forums seemed to be better build quality a lot more robust. Still warms up when playing games but not too the point of scalding.
I used Custom roms on mine and with ARHD I was getting good battery life I am considered a light user 5 hours listening pod casts, 2hrs surfing and a few phone calls. I have a long commute to work.
Overall I really really love this phone. I have no regrets in my decision on getting the one X.
I must be 1 of the lucky 1s, first handset and no faults ht23 batch. I'm glad I went for this instead of the S3. Does everything I need it to do smoothly and the battery lasts me just over a day with over 3 hours screen on time
Sent from my HTC One X using Tapatalk 2
Where did you all get your handsets from. I'm looking at getting mine from mobiles.co.uk as they seem the cheapest for the handset on the length of contract I'm looking at.
I'm currently using GiffGaff as my provider but I cant afford to buy the phone outright so I'll be moving back to Orange when I eventually buy it. Thats why its important for me to only buy when I'm satisfied as I'll be going from £10 a month at GG to £26 a month with Orange.
Got mine from Clove.co.UK on release day. Not had a single issue.
Sent from my HTC One X using xda premium
I got mine from o2
Sent from my HTC One X using xda premium
your more likely to find people talking about problems on forums than people saying their device is perfect, simply because there is no reason to say "my device is perfect" but people report problems to let others know.
There are more perfect one xs than there are broken ones.
Sent from my HTC One X using XDA
craggybuk said:
Any advice would be gratefully received.
Click to expand...
Click to collapse
The graphics issues (it's not just flickering) will be resolved via updates. If you're in no rush, there's no harm in waiting until the "all clear" is sounded.
The setting of the screen is a QC issue. The polls would indicate that either a lot of people are easily pleased, blind, or that the majority of phones are decent. If you're buying in-store compare a couple.
The biggest item (it doesn't qualify as an "issue") people aren't pleased with is that HTC uses two vendors for the display. One has a warm cast, the other cool. Most people seem to prefer the cool. If you can see the phone you're buying that shouldn't be an issue.
The only non-addressable issue is battery life and it's real. I get about 15-20% less usage than on my i9100 doing exactly the same things. It's passable but no more.
Other than that I've had the phone over two weeks and not had a single issue. There are no QC issues, the displays brilliant, and Wi-Fi/BT/3G all work better than on my i9100. Coming from TW I also really like Sense. It really is a terrific value; especially for less than a 16GB SGS3.
ive been the most vocal about QC issues
but i love the HOX despite all this and think its worth some effort, really amazing in every word, futuristic phone
having said that, i truly think no one with flawed HOX should keep it, exchange until you get yourself a flawless One X to enjoy and as BarryH_GEG said its best to pick it by hand it store
as for the displays, the colder one is more pleasant to the eye/brighter but the warmer one is more accurate and have better contrast/clean grid, users reported recalibrated colors for the warm screen after the 1.29
corruption glitches seems mostly gone with 1.29 too, this leaves the grey flicker occurring after over heating which im also hoping will be sorted with updates, since its never being permanent and Transformer prime suffered from something similar which eventually got sorted by updates
make sure to hand pick your unit and if you can't be bothered wait a while, im pretty sure HTC is working on the production issues
i don't think the SGS3 comes close
No issues here neither.
Battery lasts well enough, even with heavy use (phone calls, texts), lots of games, browsing, apps will kill the battery.
No screen issues.
Steve
---
I am here: http://tapatalk.com/map.php?b2ayqn
Sent from my iPad using Tapatalk (how ironic is that eh)
Sorry if I sound like I'm flaming you, however I have to right?
The title of this thread is just utterly ridiculous. Of course this phone is fit for purpose, primarily because it can make texts & calls. It's amazing how many people are complaining about this phone and saying it isn't right. If you buy a phone within the first two months, maybe even three of it being launched, these are problems you have to expect to get.
The build quality issues are inexcusable. As far as I'm concerned the first batch should be as good as the very last batch made, however I know this isn't always the case due to different factories ect.
As for the software, I think almost every single smartphone on the planets initial software is flawed in one way or another. I suppose technically you could argue the One X is running 'Beta' firmware. It's Kernel is took from Gingerbread rather than ICS. In my opinion HTC rushed the release.
Until a phones initial release, there is never any mass software testing and so there are always going to be bugs. When I got my Desire HD on launch day, despite being an OTA the second I got home the phone still had a severe battery drain and performance issues that weren't sorted out for months! It was around February when those issues got sorted, and that update got pulled because it introduced new bugs.
The One X is a beautiful piece of craftsmanship. You can tell that it's design has really been took into consideration, and despite being on my 4th device (I'm very happy with this one) I don't regret getting my One X and completely recommend it to you, it will not disappoint.
So the answer to your question, the One X is certainly fit for purpose. Feel free to flame me people, it's just my opinion.
Sent from my HTC One X using XDA
craggybuk said:
I have been wanting to buy the HOX since its day of release however I keep putting it off and am slowly losing confidence in the phone.
Initially, I decided to wait to see if the battery would handle the phone. Despite mixed reviews I've concluded that battery life isnt really an issue and would give me similar performance to my Desire which has been an amazing phone for the past 2 years.
Then came the big showstopper, the flickering screen. After weeks of agonising whether to wait or not, it now appears that this looks as if it will be fixed via a FOTA upgrade which is great. Just when I was getting my confidence back in the phone, people started reporting issues with the screen coming away from the main case, plus others have reported issues with the g-sensor.
I've had a play with the phone on a couple of occasions and I love it but is it really worth buying right now and going through the heartache of having to send it back and going through the lottery of getting several handsets before one works.
I'm not about to jump on the SGS3 bandwagon. If the phone is not worth buying at the moment, I'm sticking with my Desire as I'm prepared to wait a bit longer if all these problems will be addressed eventually. HTC are not filling me with much confidence at the moment though.
Any advice would be gratefully received.
Click to expand...
Click to collapse
As an owner, I think the battery issue is the biggest for me. Also, I'm not happy about not supporting OTG.
If you can find a phone that fits your needs with better battery life, go for it
---------- Post added at 04:47 AM ---------- Previous post was at 04:12 AM ----------
jaaystott said:
So the answer to your question, the One X is certainly fit for purpose. Feel free to flame me people, it's just my opinion.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
What's your purpose?
I would prefer a phone I can feel comfortable taking out of the city for a few days, and with some way to access external storage - be it OTG or usb...
In hindsight, the One X is like a gaming phone or something.
I dont think that any phone is 100% perfect for everyone that buys it. Its all about compromises. This is probably why quite a few people carry two handsets with them.
Any new device released will have its teething issues…. even many cars launched have recalls in the first few months.
As I said, I have no issues with mine at all. Screen has no faults, its not lifting from the body, I am always able to have the phone on charge (even though I am a field based engineer) but lasts well enough when off charge.
The only time i see the battery drain quickly is when browsing the net, tethering or playing games. Texting, emailing, facebook dont seem to kill the battery that much as its generally just for a few moments rather than 10 or 20 minutes with the screen on.
We buy a phone cos its thin, huge screen, good looking and has a quad core processor….. surely its not rocket science to know that the battery isnt going to last as well as a Nokia 6310i?
Steve
Supaiku said:
What's your purpose?
I would prefer a phone I can feel comfortable taking out of the city for a few days, and with some way to access external storage - be it OTG or usb...
In hindsight, the One X is like a gaming phone or something.
Click to expand...
Click to collapse
The OP was basically asking is this phone fit for purpose, so I assume he means as a phone, as a phone its more than fit for purpose
jaaystott said:
The OP was basically asking is this phone fit for purpose, so I assume he means as a phone, as a phone its more than fit for purpose
Click to expand...
Click to collapse
You know those 30 dollar nokias make great phones... and they will last days on a single charge! Plus they're smaller...
Hi guys, thanks for all the replies. It seems that the majority of you are happy with the One X.
Just to clear up a what I mean by fit for purpose. I want a handset which isnt going to fall apart or malfunction beyond repair within 6 months. Some of the threads here are disturbing to say the least concerning the manufacturing issues with a select batch of handsets.
jaaystott, I don't think the title of the thread is ridiculous. I was asking a question based on what I have read here. If I had come out and said that the HOX WAS unift for purpose then you would have a point. Remember, I dont have the phone yet so I was asking a question that anyone would reasonable ask prior to spending a substantial amount of cash.
I am tempted to see what next week brings and then just bite the bullet and buy one.
craggybuk said:
Hi guys, thanks for all the replies. It seems that the majority of you are happy with the One X.
Just to clear up a what I mean by fit for purpose. I want a handset which isnt going to fall apart or malfunction beyond repair within 6 months. Some of the threads here are disturbing to say the least concerning the manufacturing issues with a select batch of handsets.
jaaystott, I don't think the title of the thread is ridiculous. I was asking a question based on what I have read here. If I had come out and said that the HOX WAS unift for purpose then you would have a point. Remember, I dont have the phone yet so I was asking a question that anyone would reasonable ask prior to spending a substantial amount of cash.
I am tempted to see what next week brings and then just bite the bullet and buy one.
Click to expand...
Click to collapse
Well if that's all you're looking for, then just make sure your phone doesn't have any build quality issues before you do something to void the warranty (like unlock it w/ HTCdev) and you're set. My One X has no build quality issues, and if you check out the "One X War Stories" thread to see about how well the One X fairs when subjected to "cruel and unusual punishment" ;p
For instance:
hamade said:
I've received the first case after around a week, but during that time I've dropped the phone at least 4 times, always on a solid floor and from around 1 meter height, and I can honestly say I am really impressed with the quality of the packing, there is not even one visible scratch on the phone or the screen.
Click to expand...
Click to collapse
i really wanted to get this phone and now with all these issues with screen problems, storage space corruption etc. is seriously putting me off, i mean what the heck is this, it's meant to be their flagship device
Fcukin chill out, mine is fine what u complainging about, u havnt even got one so why complain
Sent from my HTC One X
Because I was going to get one today and now I'm not, it's a lovely device yet they can't get it right, you think I want to risk purchasing a handset that has flickers, screen issues, missing storage? Don't you realise that I actually USE my phone for pretty much everything from work, to uni, to my life?? AND I NEED IT TO WORK GOD DAMN IT NONE OF THIS BS
Boo hoo.
Try having one with issues before you complain. There are plenty of people with perfectly working ones, just a big majority on here that got them in the first week or so have early problems. Such as my self.
Most things aside from the screen flicker can be resolved.
Sent from my HTC One X using xda premium
Get one , you will get one like me a faultless one . No worries. Newer batch phone has no errors and btw prefer Taiwan made and serial ht24 or greater batch.
Sent from my HTC One X using Tapatalk 2
Mine is perfect no problems here
Lol, I hope he doesn't get one,... then maybe he will piss off from the HOX forum.
Creating bashing posts like this and the clown doesn't even have the device, nor has he even used it.
Sent from my Xoom using Tapatalk 2
Waiting for threads like this to pop up when the S3 is released
I'm inclined to agree with the title, while I dislike the phone for other reasons HTC have annoyed me hugely with the whole "we've listened to the customers and unlocked the bootloader" lie.
The handset itself has been fine, no flex or screen problems and it takes a good picture. I suspect it will scratch the camera lens in regular use though (as did my Desire) but that's not the killer. While some people may find the built in memory and sealed battery to be fine, I don't.
It's being returned after six days of use/learning the foibles of the phone and I'll go back to my old handset for the time being. This isn't aimed at bashing the One X for all those who are about to jump on me for posting an opinion, just pointing out that there are those of us who have tried it and found it wanting. What will I look at next? Dunno and this isn't really the place to speculate. Quite sad about it really as the HOX has already attracted a decent developer base, there's quite an impressive who's who of developers from the Desire ROM sub forums around.
I have had mine for at least a month and have yet to have any problem that you described above. Go get one and see for yourself. Its definitely a great device, probably best I've ever had and thats hard for me to say considering I usually prefer Samsung. HTC did an excellent job with this phone.
Now is a good time to get one. Just got mine from Phones4U free on a 12mo contract at £36 a month
Get a drop box account and earn us both 500mb extra space http://db.tt.oxXI5hNk
mox123 said:
Because I was going to get one today and now I'm not, it's a lovely device yet they can't get it right, you think I want to risk purchasing a handset that has flickers, screen issues, missing storage? Don't you realise that I actually USE my phone for pretty much everything from work, to uni, to my life?? AND I NEED IT TO WORK GOD DAMN IT NONE OF THIS BS
Click to expand...
Click to collapse
It's a phone, not a life-saving drug. If you don't want to even try it, just buy something else.
Don't feed the troll. He's just being a ****.
Sent from my HTC One X using xda premium
Yeah I'm being a ****? have you noticed the forums full of posts with htc one x faults? are you blind? ok you might have a good one, but a considerable amount of users are having serious issues,
ok, I guess you have a bigger **** than me since you call me a clown and state I'm being a ****, nice one,
I'm glad someone agrees with me in the fact that there are flawed models out there with no way to guarantee which model I will get,
What the arseholes who have replied to this post negatively are basically saying is I should get the phone then ***** about whatever flaws it has (if it has any),
How about all HTC ONE X models should be flawless rather than me worrying about whether I get a faulty model or not
I've never used one? are you ****ing serious, You think I would have made my mind on purchasing a phone without using it, now whos the clown making assumptions here,
I'm not saying I will get a faulty model but the fact is there are faulty models out there,
who the **** wants a phone with flickering screens, flex display, missing storage, etc.?? not me for a start
if you want to swear, I'm letting you know I can swear too
No problei here despite reading the stories on here before. I experienced the issues that the large HTC windows mobile had, can't remember its name now. Had no problems with desire and desire hd or sensation. Got mine off eBay for 350 including the beats headphones new, bargain in my opinion. A work of art this phone. Light as a feather.
The only thing that's noticeable is the off white screen colour, I cant tell if its a yellow tint or blue tint really. Should be fixed with software upgrades? Fingers crossed!
----------
Sent from the back of Michael Caine's Mini Cooper S, holding on for dear life.....
mox123 said:
Yeah I'm being a ****? have you noticed the forums full of posts with htc one x faults? are you blind? ok you might have a good one, but a considerable amount of users are having serious issues,
ok, I guess you have a bigger **** than me since you call me a clown and state I'm being a ****, nice one,
I'm glad someone agrees with me in the fact that there are flawed models out there with no way to guarantee which model I will get,
What the arseholes who have replied to this post are basically saying is I should get the phone then ***** about whatever flaws it has (if it has any),
How about all HTC ONE X models should be flawless rather than me worrying about whether I get a faulty model or not
I've never used one? are you ****ing serious, You think I would have made my mind on purchasing a phone without using it, now whos the clown,
Click to expand...
Click to collapse
as much as i disagree with the way you are handling the whole issue here specially with your language i also have to agree with you with the whole HTC thing though. if i knew what kinda faults the phone had from the start i would of gone for the Nexus. But as time goes and after 3 replacements i still kinda have a phone with a very thin gap...not noticeable but still you know it is there and a tad creak if you press hard on the left hand side of the phone..but still i will keep this as everything else is functional and the phone is a beast...with a nice case i bought and the pouch i have a great phone....it is down to you what you want to do but i would advice to handle your frustrations in a better manner good luck with what you choose
Im pissed off cos ive not really got any problems to report and feel as if ive been left out the party!!
Dam you HTC, why did you make my device fault free?
;-)
Well I admit maybe I shouldn't have freaked out, I've been eagerly awaiting this phone and then whilst checking these forums to ensure no major issues, I find there are a ton of issues, I mean wtf??
I'm not going to risk buying a phone unless I know there's a chance it will be a good working model.
Anyway sorry to have started this thread on a bad note and sorry for swearing, I can man up and admit I was wrong initially
forumhookersdotcom said:
Newer batch phone has no errors and btw prefer Taiwan made and serial ht24 or greater batch
Click to expand...
Click to collapse
That is not entirely true. My last one was a ht242 and had this http://www.youtube.com/watch?v=elLrWWFVNOM
You do realize anytime you have a lot of phone enthusiasts buying the same phone in an area such as a phone forum you are more likely to see more incidents of problems arise?
Sent from my HTC One X using xda premium
HTC One X owner from India..big fan of HTC products..until now.
After several weeks of careful deliberation I decided to buy the infamous HTC One X, brushing aside the wide variety of build defects being reported all over the internet.
The first time around I discovered the damned WiFi issue and immediately got a DOA certificate from HTC. Got my replacement HOX this Saturday, a brand new piece, and foolishly enough I didn't check the phone at the store. I also had the option of buying an S3 but decided to settle with a HOX (because of my loyalty to HTC)
Later I realized that the display has a big yellow spot on the top and a glaring black spot (both clearly visible on a white background) right in the center of the screen. Rushed back to the store and got another DOA certificate.
My dilemma is - should I trust HTC the third time around? I really want to, despite the nightmare I have faced, but is it worth it? Should I just get the freaking S3?
You should stick with HOX in my opinion you were just extremely unlucky on the first two, if you're used to HTC phones you are going to miss a lot of features and sense if you go for the S3.
silenced3 said:
HTC One X owner from India..big fan of HTC products..until now.
After several weeks of careful deliberation I decided to buy the infamous HTC One X, brushing aside the wide variety of build defects being reported all over the internet.
The first time around I discovered the damned WiFi issue and immediately got a DOA certificate from HTC. Got my replacement HOX this Saturday, a brand new piece, and foolishly enough I didn't check the phone at the store. I also had the option of buying an S3 but decided to settle with a HOX (because of my loyalty to HTC)
Later I realized that the display has a big yellow spot on the top and a glaring black spot (both clearly visible on a white background) right in the center of the screen. Rushed back to the store and got another DOA certificate.
My dilemma is - should I trust HTC the third time around? I really want to, despite the nightmare I have faced, but is it worth it? Should I just get the freaking S3?
Click to expand...
Click to collapse
Lol had the same dilemma after my first HOX had the screen flex issue.
But samsung service sucks here so i decided to give HOX another go, Fortunately for me the replacement seems perfect with only the rattle sound being an issue/, But i heard its quite normal in all smartphones so i am happy now
get another HOX you wont regret it.
It's a no brainer.. the S3 sucks....
hmmm
i just love sense too much... i'd try again.
i'm an htc-addict.
but: you have to make this choice, we can't help you. why don't you try a S3 in store and see if you like it?
go into the store and get a third one..and before you do read this thread so you know what to look out for so you get the perfect one
silenced3 said:
HTC One X owner from India..big fan of HTC products..until now.
After several weeks of careful deliberation I decided to buy the infamous HTC One X, brushing aside the wide variety of build defects being reported all over the internet.
The first time around I discovered the damned WiFi issue and immediately got a DOA certificate from HTC. Got my replacement HOX this Saturday, a brand new piece, and foolishly enough I didn't check the phone at the store. I also had the option of buying an S3 but decided to settle with a HOX (because of my loyalty to HTC)
Later I realized that the display has a big yellow spot on the top and a glaring black spot (both clearly visible on a white background) right in the center of the screen. Rushed back to the store and got another DOA certificate.
My dilemma is - should I trust HTC the third time around? I really want to, despite the nightmare I have faced, but is it worth it? Should I just get the freaking S3?
Click to expand...
Click to collapse
Thanks guys..well the unanimous opinion here seems to be in favor of the HoX. I am quite keen to give HTC one more shot so I've decided to wait till a new batch comes in (the one that gave me trouble was the SH24LW). I have also written to HTC Asia customer grievances. Let's see what they have to say about it.
The funny thing is when I went to the service center today I met 4 people there with issues ranging from WiFi to overheating and display problems. I spoke to these folks and they were all intermediate to advanced users. What I really feel enraged about is the fact that an average or novice user who buys this device is never going to notice all these issue and end up owning a substandard product that's going to give him problem in the longer run.
Its not everyday you buy such an expensive device and the least you would expect is to get some promise of quality from a global giant like HTC.
Goku80 said:
go into the store and get a third one..and before you do read this thread so you know what to look out for so you get the perfect one
Click to expand...
Click to collapse
You see the problem here is that you have to buy the device first before you can break the seal and have a look inside.. and once you do that you inadvertently end up buying the device.. which means if theres a defect you go to the service center, which is about 10 miles from the store, and get a DOA certificate.. then come back all the way round and replace the phone. My cost of ownership of this phone has already surpassed the original price by 50$. Not to mention the 2 days of productivity lost at work!
BigFatTony said:
i just love sense too much... i'd try again.
i'm an htc-addict.
but: you have to make this choice, we can't help you. why don't you try a S3 in store and see if you like it?
Click to expand...
Click to collapse
I did try the S3 the first time I went to buy the HoX and I didnt like it one bit. It crossed my mind when I went back to the store to get my first replacement and I had a look at the S3 for a good 20 minutes before walking out with another HoX. Now I have another chance so I just wanted everyone's opinion here.
Thanks!
silenced3 said:
You see the problem here is that you have to buy the device first before you can break the seal and have a look inside.. and once you do that you inadvertently end up buying the device.. which means if theres a defect you go to the service center, which is about 10 miles from the store, and get a DOA certificate.. then come back all the way round and replace the phone. My cost of ownership of this phone has already surpassed the original price by 50$. Not to mention the 2 days of productivity lost at work!
Click to expand...
Click to collapse
do you not have the seven day return policy? so say if you are not happy with the handset you got that 7 day window to return it?
that is what we have over here in the UK and makes life a lot easier specially for those who can not make their mind up.
anyways you can still use the guide and ask these questions at the store were you purchase the phone and that way you can have a peace of mind about it if the employees are helpful that is and answer your questions
Goku80 said:
do you not have the seven day return policy? so say if you are not happy with the handset you got that 7 day window to return it?
that is what we have over here in the UK and makes life a lot easier specially for those who can not make their mind up.
anyways you can still use the guide and ask these questions at the store were you purchase the phone and that way you can have a peace of mind about it if the employees are helpful that is and answer your questions
Click to expand...
Click to collapse
Unfortunately, we enjoy no such privilege here. The store just retails the product and if you face a problem you have to approach the manufacturer directly.
As for asking questions at the store - here's an interesting story for you. When I informed the salesman about the overheating problem he asked me to use headphones instead
Then I showed him the display issue and he asked me not to open apps with a white background. At the HTC service center I overheard the engineer tell a customer that he cant use headphones other than the ones bundled with the phone otherwise the phone's warranty will be voided. I gave him such a look that he mellowed down and gave up on that logic.
silenced3 said:
Unfortunately, we enjoy no such privilege here. The store just retails the product and if you face a problem you have to approach the manufacturer directly.
As for asking questions at the store - here's an interesting story for you. When I informed the salesman about the overheating problem he asked me to use headphones instead
Then I showed him the display issue and he asked me not to open apps with a white background. At the HTC service center I overheard the engineer tell a customer that he cant use headphones other than the ones bundled with the phone otherwise the phone's warranty will be voided. I gave him such a look that he mellowed down and gave up on that logic.
Click to expand...
Click to collapse
now that is an interesting story. you should keep me posted with what decision you go for then my friend.
i can say so far that i might of had 3 replacements but those 3 phones i never had any issues with regarding wifi or signal issues.
Goku80 said:
now that is an interesting story. you should keep me posted with what decision you go for then my friend.
i can say so far that i might of had 3 replacements but those 3 phones i never had any issues with regarding wifi or signal issues.
Click to expand...
Click to collapse
Ain't giving up just yet. Will keep you posted on the latest. Thanks for your tips.
silenced3 said:
Ain't giving up just yet. Will keep you posted on the latest. Thanks for your tips.
Click to expand...
Click to collapse
no probs...hope you go for the one x mate as this phone is a beauty...once you get a perfect one which after a few months now the QC should be better you will just be amazed by the screen
This is India dude..I wouldn't be surprised if the engineers at the service center are unaware of even the screen resolution of one x..happened with me at Samsung's service center..guy told me that s2 n Note have exactly the same resolution..so don't rely on their judgement..just check that the phone is from the latest lot ie either HT25 or 26 or SH series..I would recommend that u go with HT series which stands for manufactured in Taiwan..mine is a real early Taiwan build of March and its flawless in every department..
Sent from my HTC One X using xda premium
Go the S3. Had all 3 versions and never had to return one.
Sent from my GT-I9300 using xda premium
LakshayX said:
This is India dude..I wouldn't be surprised if the engineers at the service center are unaware of even the screen resolution of one x..happened with me at Samsung's service center..guy told me that s2 n Note have exactly the same resolution..so don't rely on their judgement..just check that the phone is from the latest lot ie either HT25 or 26 or SH series..I would recommend that u go with HT series which stands for manufactured in Taiwan..mine is a real early Taiwan build of March and its flawless in every department..
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Both phones were SH24. Didn't find a single SH25/26 here (Bombay) let along a HT.
Me too using ht version and I am from India . Just go for one more hox . You will get a good one. My prayers for you.
Gs3 sucks , I had given a try. Even if you buy s3 you will sell it . Even faulty hox is better than the proper s3.
You will get good one.
Sent from my HTC One X using Tapatalk 2
My first android phone I have been lucky the only thing I can find wrong with mine is that it makes a hissing noise when recording in 1080p I just turn off stereo and records fine no hiss. If I was in your shoes 2 faulty devices I would diff go for the sgs3 that many f ups is unexceptable
Sent from my HTC One X using xda premium
silenced3 said:
Thanks guys..well the unanimous opinion here seems to be in favor of the HoX. I am quite keen to give HTC one more shot so I've decided to wait till a new batch comes in (the one that gave me trouble was the SH24LW). I have also written to HTC Asia customer grievances. Let's see what they have to say about it.
The funny thing is when I went to the service center today I met 4 people there with issues ranging from WiFi to overheating and display problems. I spoke to these folks and they were all intermediate to advanced users. What I really feel enraged about is the fact that an average or novice user who buys this device is never going to notice all these issue and end up owning a substandard product that's going to give him problem in the longer run.
Its not everyday you buy such an expensive device and the least you would expect is to get some promise of quality from a global giant like HTC.
Click to expand...
Click to collapse
This is a One x forum, of course the unanimous opinion is going to be in favor of the One X. I always tell people who ask which one they should pick that they should base their choice on what they prefer in their phone. Both are the best on the market right now but depends if you like slcd screens or AMOLED technology, if you need a lot of storage, if you're attracted to the beautiful body of the phone, sense or touchwiz, battery life ect... You search what you want in your phone and pick which one to go with.
---------- Post added at 07:46 PM ---------- Previous post was at 07:44 PM ----------
Goku80 said:
no probs...hope you go for the one x mate as this phone is a beauty...once you get a perfect one which after a few months now the QC should be better you will just be amazed by the screen
Click to expand...
Click to collapse
I do agree on this, lots of users had/ have issues with the one x, I happen to be one of the lucky people without any issues whatsoever and its been great. But again both phones are great so just make sure you know what you're looking for in a phone OP.
I was one of the unfortunate guys to develop the wifi issue, did the test where I pushed gently on the top right of the screen to confirm it was indeed hardware related so off it went to HTC. The last time HTC repaired a device for me was my DHD and I couldn't fault the service in one area, the phone was picked up next day and then repaired almost instantly and delivered back to me a couple of days after pickup. The experience I had getting my One X repaired was a different story altogether, It took 2 and a half weeks from beginning to end just to repair a simple fault, had they actually had some decent answers for me when I queried it I wouldn't have minded but all I got was "Hmmm it seems to be taking far longer than usual for your repair" thank you captain obvious, "we will investigate and get back to you today with an update", got fobbed off with that line 3 times.
Finally when waiting for a response from them the UPS guy appeared with my phone, glad to say the phone is now picking up wifi no problem and I'm pleased that its fixed but being without my smart phone for so long was crippling. The fact the phone has a hardware fault right off the bat and then HTC were so poor with their efforts to fix it in a decent time frame has soured my view on them, may be venturing elsewhere for my next phone.
Their customer service went out the window when the incredible S was released I had a horrible time with my desire z getting repaired.
they were a little overwhelmed this time mate
That is true there must be loads of people complaining.
hamdir said:
they were a little overwhelmed this time mate
Click to expand...
Click to collapse
yup regenesis seem to be cocking a lot up recently,
hamdir said:
they were a little overwhelmed this time mate
Click to expand...
Click to collapse
Timeline:
June 2 - Massive Wi-Fi hardware fault thread started
June 18 - HTC acknowledges the problem
July 4 - The UK carrier 3 discloses what the fix entails meaning they've received communication from HTC
So from when the problem was first reported to the time a fix was filtered down to field service centers was about a month. Once the problem was identified HTC had to design and manufacture parts, develop procedures for field support people to apply the fix, and get both out to repair centers all over the world. That's pretty reasonable speed for a multi-billion dollar corporation. During that period, and before the fix was announced, many people sent their phones to HTC for repair multiple times getting it back with the problem unresolved. An expected outcome. Personally, if my phone was affected, I'd have waited until the fix was announced and probably a bit after to ensure all the parts and procedures were in place before sending my phone in. From reading people’s experiences with HTC’s UK service centers there’s clearly some issues. But those issues are separate from the timeliness of the specific repair for the Wi-Fi problem.
hamdir said:
they were a little overwhelmed this time mate
Click to expand...
Click to collapse
I'm honestly not trying to pick a fight here, I am just curious, why are you always defending htc?
JJbdoggg said:
I'm honestly not trying to pick a fight here, I am just curious, why are you always defending htc?
Click to expand...
Click to collapse
He´s not. if you were the only one the service would be great...
Two and a half weeks? That's quite fast. They took about five and a half to repair mine.
zuadao said:
He´s not. if you were the only one the service would be great...
Click to expand...
Click to collapse
I'm not talking about this thread alone. Also their competitors have much faster turn around times e.g. samsung with the s3 which has shipped over 6.5 million units of a single mobile phone.
JJbdoggg said:
why are you always defending htc?
Click to expand...
Click to collapse
If they suck, why do you buy their phones?
Hamdir's a big boy and doesn't need anyone to speak for him. Speaking for myself, I defend HTC on the forum where it's warranted. Many of the gripes and complaints are petty and could easily apply to any mobile device manufacturer. It's a public forum and people with issues should voice them. But the repetitive posts and pile-ons over some of the less significant issues would lead people looking to buy a One X that it's a piece of garbage. It's not. HTC rushed the One X to market, I'm guessing to beat Samsung and the SGS3, and it had more s/w and QC issues than it should have. Any reasonable person reading this forum could draw that conclusion. But the amount of threads and posts dedicated to repeating the same problems, issues, and experiences ad nauseam is unwarranted, doesn’t represent the majority of user’s experiences, and is a violation of XDA's forum rules. I've been on XDA since 2009 and this forum is the most emotional and overwrought of any I've participated in. And I’m not a HTC “fanboy.” My previous phone was a i9100 I had for eleven months and I own a UK G-Tab 10.1 which I think is great. The One X is my first HTC phone since the WinMo HD2.
Edit. Never mind
BarryH_GEG said:
If they suck, why do you buy their phones?
Click to expand...
Click to collapse
A manufacturer can still make a brilliant product and suck at every other part of it's operations.
Lenovo make some of the most well-built laptops but their after-sales is quite simply chronically poor.
My opinion on HTC is that they make good phones if you're prepared to hand over the dough but after that, they're generally lousy with major Android updates outside their latest and greatest (for example). Also heard bad things about HTC's repair service so this thread comes at no surprise.
Also, it's anything but bad that HTC is being criticized. It makes it public that they need to improve.
I need to send mine off for repair as the screen is coming away from the case, but with stories like this it puts me off.
I need to get it sent in at some point though!
Sent from my HTC One X using Tapatalk 2
Id send it away not everyone has a bad experience just some people do.
droident said:
My opinion on HTC is that they make good phones if you're prepared to hand over the dough but after that, they're generally lousy with major Android updates outside their latest and greatest (for example).
Click to expand...
Click to collapse
???
Come on, the Incredible S just got ICS, name one other phone released in that time that has gotten an ICS update.
BarryH_GEG said:
If they suck, why do you buy their phones?
Hamdir's a big boy and doesn't need anyone to speak for him. Speaking for myself, I defend HTC on the forum where it's warranted. Many of the gripes and complaints are petty and could easily apply to any mobile device manufacturer. It's a public forum and people with issues should voice them. But the repetitive posts and pile-ons over some of the less significant issues would lead people looking to buy a One X that it's a piece of garbage. It's not. HTC rushed the One X to market, I'm guessing to beat Samsung and the SGS3, and it had more s/w and QC issues than it should have. Any reasonable person reading this forum could draw that conclusion. But the amount of threads and posts dedicated to repeating the same problems, issues, and experiences ad nauseam is unwarranted, doesn’t represent the majority of user’s experiences, and is a violation of XDA's forum rules. I've been on XDA since 2009 and this forum is the most emotional and overwrought of any I've participated in. And I’m not a HTC “fanboy.” My previous phone was a i9100 I had for eleven months and I own a UK G-Tab 10.1 which I think is great. The One X is my first HTC phone since the WinMo HD2.
Click to expand...
Click to collapse
Where at any point in my two replies did I state they suck? I am a big boy too so my reasons for purchasing my phone do not concern you. Secondly I have had good experiences with htc and I read several reviews (some from xda) praising this phone to no end. As you mentioned this phone was rushed to market and has several flaws, if htc really cared about the customer and wanted to provide a good user experience they would have waited until it was ready to release it. I don't see your problems with the threads being created, in my opinion they are a good thing to inform anyone considering the phone of the amount of issues it is facing, it is like you are trying to sweep it under the carpet. I am not a fanboy either I have owned a device running pretty much every os on the market right now but this is one of the worst quality control problems I have seen.
Mine came back from its second repair yesterday for a dead pixel and missing front camera lens. For the THIRD time I have a dead pixel. That's three screens with dead/stuck pixels in a row. Either I'm unlucky or these screens are prone to it. To top it off, they replaced the body of my phone with a white one with scratches on the camera lens.The serial number matches so I can only imagine they've mixed ny case up with someone else's. Lucky for them really as my case was in perfect condition.
I will add one thing to my original post, I have unlocked ny bootloader so am glad they still repaired it for me
Sent from my HTC One X using xda premium
Daley87 said:
I will add one thing to my original post, I have unlocked ny bootloader so am glad they still repaired it for me
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
same here fella..i had an unlocked bootloader and they still fixed my phone:highfive:
Ok guys, just got my Sensation XE stolen and in need of a new phone. Can't really find any SXE around and the only viable option from HTC is the HOX. BUT THERE ARE SO MANY REPORTS OF PROBLEMS with this phone. Most users are on their second or third one.
I don't want to buy a phone just to send it in to get repaired....
What's up, problem sorted now or are there still bad phones out there?
Sebastian768 said:
Ok guys, just got my Sensation XE stolen and in need of a new phone. Can't really find any SXE around and the only viable option from HTC is the HOX. BUT THERE ARE SO MANY REPORTS OF PROBLEMS with this phone. Most users are on their second or third one.
I don't want to buy a phone just to send it in to get repaired....
What's up, problem sorted now or are there still bad phones out there?
Click to expand...
Click to collapse
not if you age a new batch
later SH/HT25 and above
Plus I think with the old HT23 & HT24's it was calculated that about 15% had issues if that... I may be wrong and muffed up the numbers... I think it was 15% at it's highest.
The-Last-Hylian said:
Plus I think with the old HT23 & HT24's it was calculated that about 15% had issues if that... I may be wrong and muffed up the numbers... I think it was 15% at it's highest.
Click to expand...
Click to collapse
The media are great at making problems seem a lot bigger than they are too.
You should be okay if you buy one.
Oh yeah, I'm sure that you'll be fine
Got an early HOX batch and ZERO problems!
The only bug that was scaring me(that I didn't get) was the flickering issue but HTC managed to resolved anyway with FW upgrades :good:
I am pretty sure sgs3 got problems too in early stages
Yea the sgs 3 had signal problems. My one x is HT24 and I havent had any issues.
ste1164 said:
Yea the sgs 3 had signal problems. My one x is HT24 and I havent had any issues.
Click to expand...
Click to collapse
Same
Have an early HOX as well and havent had any problems from day one. Extremely happy with it so far and getting more and more impressed with every day that passes!!! Wouldnt trade it for the world!!
Bought a HOX at the first week of release. No problems so far, and BTW, it doesnt happen to often that people create topics just to announce that their phone works
Sent from my HTC One X
HT23 here, absolutely perfect device. No problems at all.
Got my HOX days after the release, no problems, no nothing, neither on stock nor custom rom. The only thing is that u def. have to flash a custom rom since the stock rom is one hell of a battery eater...
Haven't read a lot in the media, more trolling around here and past experiences with HTC QC.
Incredible S: lost connection with screen, new phone (Warranty)
Sensation XE : Lost WIFI/Wifi error after 1 month, changed something (Warranty)
Sensation XE : Wouldn't turn on one week after I got it back, changed mainboard (Warranty)
I don't want to buy a phone that need to be repaired
animaleyes76 said:
The media are great at making problems seem a lot bigger than they are too.
Click to expand...
Click to collapse
So are a minority of unhappy owners on this forum. Mine's a March-build that I've had since April. No issues and it works as well today as it did when I got it. Look at it this way, if you're in to martyrdom and you get a bad specimen, there’s no better forum on XDA to find people to commiserate with.
People should really bear in mind that unhappy people with faulty phones make the most noise, and are the most visible online. You wouldn't really see thousands of people yelling on the internet "OMG MY PHONE IS PERFECTLY FINE!!!! HELP!!!"
Ive had my HOX for over two - three months now and its meant to be in the affected batch but mine is perfect (touch wood, touch wood) unlocked bootloaoder flashed many roms its fine
Go for it
XDA
XDA is prob THE single best way for manufacturers to keep tabs on problems with their devices. If I worked either in HTC QC, R&D or marketing I would read EVERY SINGLE POST HERE. Large scale in-house testing is expensive, but large fail rates even more expensive. The amount of valuable information here is greater than the invaluable.
Developing a new phone demands creativity in the R&D department. A bunch of people sit in a room and throw ideas arround, the more people the more ideas and the more messy it get's. Less people is easier to handle, but it might curbe creativity and they might miss that one crazy guy who has a stupid idea who sets of some genius in the corner....a new company could make a phone just by using XDA as R&D
The thing is, every manufacturers accounting department calculates in a certain DOA/fail rate/warranty repair cost in their budget for each device they make. It's a little bit like "will testing this device more cost us more than the estimated return will?" In a sense (humm humm) phones cost more because they calculate a set cost for failure. Then you have the Marketing department, they look at costs connected to loss of market standings. If they end up loosing too much money on returns and marketing can prove loss av brand value, they spend more money on testing. So, XDA in a way is very important.
It's crowdsourcing phone development.....we get better phones because people complain about the stuff that doesn't work!
If you say XDA is just a bunch of nerds and not real people, they I say real people want tomorrow what the nerds have today. Satisfy the nerd, make money on the non-nerds.
XDA
One more thing, in marketing you have the 1-3 rule. You will tell 3 people when you're not satisfied with service or a product, but only 1 when your happy...