Auto Rotate Broken....... - Sprint Samsung Galaxy S III

Just recently, my Auto Rotate function broke.
I noticed it failing intermittently over the last couple of weeks, but didn't think anything of it, as I thought it was a setting issue.
But then the other day it failed completely.
The camera is stuck in Landscape mode, but the rest of the phone functions in Portrait mode.
I can't change either.
When I started trouble shooting a couple of days ago, I did the following:
- Power cycled the S3. Didn't fix the issue.
- recalibrated Gyro sensor. Still broken.
- Pulled battery for 30 seconds, reinstalled and rebooted phone. Auto Rotate was still broken. I repeated the process, and auto rotate started working again. But only for a couple of minutes, then it broken again.
- Repeated the above process, worked and then broke again.
- I reset my S3 to Factory Default, but Auto Rotate is still broken.
- Auto Rotate completely broken at this point.
I called Sprint, created an eticket, and went to the Sprint store. They checked it out, and verified that Auto Rotate is broken. They are ordering me a replacement S3 Pebble Blue, 32GB device. Hopefully I'll get a new device, and not a refurbed.
I don't know why Auto Rotate broke, but I hope it is not a widespread issue, as I'd hate for it to keep breaking.
Auto Rotate used to be a simple function, but Samsung added a few options to the Auto rotate feature, maybe complicated the way it works, which is prone more to breaking the feature. I don't know.
I just noticed that my Screen Off while on a call is not working. I checked the appropriate setting.
I'm unsure when exactly that function broke, and I don't think it's related to the Auto rotate function, as it's a different sensor.
I used to be able to cover the sensor with my hand, and the screen would shut off, but not anymore.
Anyway, if anyone else is having the above issue(s), it may not be a setting issue, but a hardware failure.

Maybe you turned auto rotate off?
Sent from my Samsung Galaxy Emperor using psycommu

That was one of the first things I made sure of.

Are you running a custom launcher like apex or holo? If so, the launcher settings will override your phone settings. If you have a custom launcher, make sure that auto rotate is enabled in both the launcher and system settings.
Sent from my SPH-L710 using xda app-developers app

As I mentioned, I reset the S3 to Factory Default, and still have the issues.
The Auto Rotate is still broken, as is the Screen Off sensor during calls.
I am running ADW Launcher Ex, but the above doesn't work with either the stock or ADW Launcher.

As for the proximity sensor, make sure that you don't have any apps that use the sensor as a function such as "wave control".
Sent from my SPH-L710 using xda app-developers app

No apps, as my apps are at a minimum since I'm swapping out phones Tuesday.
I didn't even bother to Root this S3 again.

Sounds to me like you just got a defective device. Hopefully the replacement will be good! I have not heard of many problems with this phone at all so I am sure you will be good to go with the next one.

wow! i'm having the exact same issue, guess i'll unroot and swap it... thanks for the post (a year later )

bender beerman said:
wow! i'm having the exact same issue, guess i'll unroot and swap it... thanks for the post (a year later )
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Click to collapse
It's only been a couple of months

Related

Auto-rotation issue

Hi all, my mom recently bought the captivate glide. (it is a rogers one, i927r is the model number... & the rogers boot animation is a giveaway lol)
Anyways, it's unlocked, stock, not rooted & she's using it on straight talk at&t.
Here's the issue: the auto-rotation is shoddy/a little over zealous.
Even if the phone is upright, if she/I goes in the messaging app, or any other app, or menu, the screen auto rotates into landscape mode. The only way to fix the issue is to take the auto-rotate option all the way off... which sucks because l obviously she needs it for other things.
I come from a gnex & don't really know much about this device. I thought it would be a good crossover phone for her as this is her first smart phone.
Please, any help/insight is greatly appreciated. Thank you in advance.
Sent from my Galaxy Nexus using xda premium
I too have noticed the rotate to be at times over zealous. The way that I worked around it is to disable the auto rotate and when I need it to rotate simply open the keyboard tray as that will still rotate the screen even if the auto rotate is disabled. I know it is not the solution you are looking for but just letting you know what worked for me. I see you did mention not wanting to turn off auto rotate but the way I do it you have a work around. Good luck
JB
dudejb said:
I too have noticed the rotate to be at times over zealous. The way that I worked around it is to disable the auto rotate and when I need it to rotate simply open the keyboard tray as that will still rotate the screen even if the auto rotate is disabled. I know it is not the solution you are looking for but just letting you know what worked for me. I see you did mention not wanting to turn off auto rotate but the way I do it you have a work around. Good luck
JB
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Click to collapse
I second that i do the exact same thing lol
sent from my captivate glide
Thanks for the replies. I wouldn't mind a workaround, but I feel my mom will. Looks like this device may be going back.
Sent from my Galaxy Nexus using xda premium
I'm not sure if we are talking the same issue but 2 or 3 times the rotation seems to get 90 or 180 degrees off. Turning off auto rotate worked around it until I could reboot which made it go away. I've had the phone for 9 months and it hasn't happened in a long time.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
eddiert said:
I'm not sure if we are talking the same issue but 2 or 3 times the rotation seems to get 90 or 180 degrees off. Turning off auto rotate worked around it until I could reboot which made it go away. I've had the phone for 9 months and it hasn't happened in a long time.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
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I'm not positive it's the same issue or not. I helped my mom move from Verizon to prepaid at&t (straight talk). Purchased a brand new captivate glide. If the phone is upright (portrait) & I open the messaging app or settings/anything... the phone will go into landscape, no reason at all. Takes a lot to have it rotate back to portrait & when it finally does, it spazzes out & rotates back into landscape, again for no apparent reason. It's stock, not rooted, on 2.3.6.
I've had a lot of android phones & none have ever done this. Again, any help/insight is appreciated. Thanks.
Sent from my Galaxy Nexus using xda premium

Screen Rotation bug?

Hey there, just want to consult something to you guys. For the past few days I am experiencing a bug in screen rotation. Seems like the phone cannot detect the accelerometer and it doesn't rotate the screen/app accordingly. I also tried Rotation Locker set to auto but it only rotates when I lock/unlock the phone. Apparently the issue can be fixed by restarting the phone but it goes back again. BTW, phone is stock unrooted MB2. I experienced this after MB2. Anyone having the same symptoms?
Sent from my GT-N7100 using Tapatalk 2
Disable smart rotation.
Search this forum. I saw this problem long back
Sent from my GT-N7100 using xda app-developers app
Also started experiencing this rotation bug with DMB2. I thought it was just because I was pushing the system to the edge.
The "smart rotation" comment above does not work. Only a restart does the trick.
This is so annoying. First, the battery issues. Now this?! Come on, Samsung. Don't kill my love for the Note 2 with your stupid updates.
Mine does the same and I have exhanged one unit because of it and still happens its weird wished samsung would fix it. Only seems to happen when I watch a video for long period of times. Dont have smart rotation enabled either its a strange one.

Rotation stuck in upside down portrait???

Hey guys,
Just thought I'd ask. Today my n7 seems to be stuck in upside down portrait! Turning rotation in and off doesn't do anything, nor does rebooting. And it won't rotate to landscape. I haven't done a factory reset yet, hoping to avoid it. Just thought I'd ask her first.
There are some root apps that can force rotation ...
Sent from my LG-D803 using XDA Free mobile app
Me Too
goughymachine said:
Hey guys,
Just thought I'd ask. Today my n7 seems to be stuck in upside down portrait! Turning rotation in and off doesn't do anything, nor does rebooting. And it won't rotate to landscape. I haven't done a factory reset yet, hoping to avoid it. Just thought I'd ask her first.
Click to expand...
Click to collapse
I've had this happen today also, in the recent past I had it lock on landscape (with the back camera behind the upper left corner). I had been using a non-standard kernel, and switched back to the stock, but it didn't seem to stop the problem. I read in another thread that there may be some problems with the sensors, perhaps affected by the on-off magnet in a smart case. I don't know that that is a problem, but I did just recently get a new smart polio case and if that's the problem I'll get something else!
Dga, since the last update I haven't bothered rerooting mine. Currently is sick standard.
Mbam, I do use a poetic brand case with magnet.
For the sake of it I might just factory reset and see what happens. Might even reinstall the stock rom, or maybe try L.
Well that was just seriously whack. My new laptop hasn't been connected to my nexus 7, and I thought I should re-root and back it up before I do anything. So I connected it to my laptop, waited until whatever drivers had been installed, then suddenly the n7 screen flipped around to normal, and now all rotation angles seem to be working again!!
I love technology......

[Q] Tab S 8.4 will not auto-rotate screen! Stuck on portrait.

I just got the Tab S 8.4 yesterday and I am trying to figure if I am missing something. My screen will not rotate, it will stay in portrait mode all the time, it will not go to landscape mode on anything...youtube, internet, gallery, etc. Yes...the SCREEN ROTATION is on in settings. I have turned it on and off and still nothing. I even went ahead and did a reset. Still nothing.
Am I missing something?
Probably not, just need to return it. Something might be wrong with its hardware or software that will not make the screen rotate.
Is screen rotation highlighted when you pull down the notification panel? If it is download SENSOR BOX FOR ANDROID from play and see if the orientation sensor is working.
ashyx said:
Is screen rotation highlighted when you pull down the notification panel? If it is download SENSOR BOX FOR ANDROID from play and see if the orientation sensor is working.
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Click to collapse
Screen Rotation is highlighted when I pull down the notification panel. I will download the app and check it out. I mean, what can I do anyways if it does show that the sensor is working correctly?
Are you using a different launcher?
javisuhfiks said:
Screen Rotation is highlighted when I pull down the notification panel. I will download the app and check it out. I mean, what can I do anyways if it does show that the sensor is working correctly?
Click to expand...
Click to collapse
at least you will know the hardware is working. You could also try SET ORIENTATION from play to see if you can force it.
ashyx said:
at least you will know the hardware is working. You could also try SET ORIENTATION from play to see if you can force it.
Click to expand...
Click to collapse
Set orientation did work. It did change the orientation of the screen from portrait to landscape. But it stood that way, meaning everything was either going to be stuck in portrait mode or landscape.
As for the launcher...its stock touchwiz. I have not tried any other launchers.
What was the result of the sensor test?
ashyx said:
What was the result of the sensor test?
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Click to collapse
im not home with the tablet yet. All those things I did yesterday night. I will try the sensor test first thing when i get home.
Ok, I downloaded app and no good. The gyroscope sensor did not move correctly. The accelerometer sensor showed me the worse. The ball just rolled to the top right corner and stood there. Did not move at all, even when I slam down on any direction. Returning this tablet.
Thanks everyone.
Sent from my SM-N910T using XDA Free mobile app
I bought an Open Box for about $90 off from Best Buy, the 10.5 Tab S, and had the same issue with no rotation of screen. I only tested it with other programs that will change orientation for you, and it worked then, but not automatically, only when using the app. I checked all settings, including accessibility, I flushed the cache using the Recovery mode, but no luck. I did get lucky though at Best Buy, as they were awesome and ended up giving me a brand new one in exchange, without any additional charge. There may be some manufacturing defects in the sensors that are causing these issues. Good luck to you too sir.
Ive seen it said that some people, who've had the same problem, gave the tablet a sharp slap on the back to fix it.
ashyx said:
Ive seen it said that some people, who've had the same problem, gave the tablet a sharp slap on the back to fix it.
Click to expand...
Click to collapse
My Samsung Galaxy Tab S 10.5 just exhibited the same problem today. A sharp slap to the back of the tablet did fix it...
Thanks.
i know this thread is 1 year old however i purchased a brand new S2 8 inch tablet from canada computers and it too will not rotate the screen on its own. If i use a 3rd party software it has no issues rotating but it stays that way until i rotate it otherwise manually. Brand new less than 1 day old and i already have to warranty it with Samsung disappointed that such a premium tablet having an issue out of the box. Also all sensor software in install all indicate there are no sensors installed.
Edit: ok now everything works great and all sensors work now on Sensor Box. I had to do a hard cache reset of the cache partition using that dos look alike menu at startup.
gabbie1977 said:
i know this thread is 1 year old however i purchased a brand new S2 8 inch tablet from canada computers and it too will not rotate the screen on its own. If i use a 3rd party software it has no issues rotating but it stays that way until i rotate it otherwise manually. Brand new less than 1 day old and i already have to warranty it with Samsung disappointed that such a premium tablet having an issue out of the box. Also all sensor software in install all indicate there are no sensors installed.
Edit: ok now everything works great and all sensors work now on Sensor Box. I had to do a hard cache reset of the cache partition using that dos look alike menu at startup.
Click to expand...
Click to collapse
You did a factory reset.
ashyx said:
You did a factory reset.
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Click to collapse
This confuses me since the Android settings Backup / Restore has "Factory Reset" which I did twice and it didn't work, then I pressed power button, volume up and home button to bring up the other menu on bootup and selected the format cache partition option. This resolved the issue and was happy I didn't loose my data unlike the backup/restore had wiped all my data. Is that still considered a factory reset? I did see the option to factory reset but didn't select it, I opted to try the cache partition instead which I was glad had worked. Saved me from taking my new unit back to be repaired.
theres an app called bubble level (spirit level) i used to re-calibrate my sensor since there isn't a built in way anymore, if the slapping doesn't work or you don't wanna risk it try that.

Question Auto rotate not working?

So not sure why but noticed my auto rotate is no longer working. It's definitely switched on. Tried it with face detection too with no change. I am using RICE Renovate, Minot Substratum theme and Repainter. It's not RICE as I turned it off and problem still persists. Don't think it's Minot as I deactivated the System UI tweak with no change. Repainter, I disabled theming and still no bueno. Have rebooted and togglef auto rotate quick toggle on and off. What could be causing this?
So I did some digging and confirmed my accelerometer is stuck on the y axis at -156. I've tried hitting the phone to correct it but no dice. Going to chat with Google tomorrow and get this phone replaced. Already had to have the screen replaced first month I had it.
Just more and more problems...
Starzboy77 said:
So I did some digging and confirmed my accelerometer is stuck on the y axis at -156. I've tried hitting the phone to correct it but no dice. Going to chat with Google tomorrow and get this phone replaced. Already had to have the screen replaced first month I had it.
Just more and more problems...
Click to expand...
Click to collapse
Did you ever drop your phone?
Update.
Google is sending me a replacement device however it says on the order form it's refurbished which doesn't make me happy. We'll see what condition it's in when it arrives but there is no way I can go on with a broke. Accelerometer sensor.

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