Related
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
I am having the same exact problem, i was told its something deeper than just the MAC address problem, i would just get a warranty replacement or exchange your phone since youre within the 30 days.
I just installed Netarchy's Stock 2.2 with Root, then applied the radio updates he listed, doing WiMax last. My 4G just says "scanning" when I turn it on, and never actually connects. I am hoping the tower near me is just down at the moment, but I am doubtful.
After I check in a couple of areas if 4G is still not working, I will try reseting the phone and root it again, running the 2.2 w/root, without installing radio updates.
Other then my WiMax getting flushed, Froyo ROCKS. Battery is lasting much longer, better features, etc.
I updated my radios with:
Radio update: 2.15.00.07.28
and
Wimax Update 26023
This is all you have to do:
http://forum.xda-developers.com/showthread.php?t=715915
Only thing that worked for me, do this step, then install the ROM you had before. Like I said, only thing that works!
bigupurself7 said:
This is all you have to do:
http://forum.xda-developers.com/showthread.php?t=715915
Only thing that worked for me, do this step, then install the ROM you had before. Like I said, only thing that works!
Click to expand...
Click to collapse
I tried this ... started over all the way back to original RUU. Still no 4G. I took my phone to the Sprint Store today, left it for a tech to look at.
has anyone else heard of certificate issues that are used in WiMax authentication? I wonder if those certs were damaged by the radio updates. You'd think going back to stock RUU would repair that.
Maybe the stock RUU doesn't actually update the radio device?
If you have the latest radio and 4g is not working you need to flash the Rom again, just the Rom as the radio is already update.
Ps: remember do a titanium and or nandroid back up b4 flashing, good luck.
Sent from my Evo using XDA App
jahnile said:
If you have the latest radio and 4g is not working you need to flash the Rom again, just the Rom as the radio is already update.
Ps: remember do a titanium and or nandroid back up b4 flashing, good luck.
Sent from my Evo using XDA App
Click to expand...
Click to collapse
Flashed the ROM multiple times, still no luck.
ok have you tried a different rom? Just flash a different rom and test the wifi to see if you have the same issue. If it works then you know your issue was with the rom...
jahnile said:
ok have you tried a different rom? Just flash a different rom and test the wifi to see if you have the same issue. If it works then you know your issue was with the rom...
Click to expand...
Click to collapse
In my case flashing back to 2.1 stock, 4G worked again, no problem. But I want the 2.2... The thread for Netarchy's 2.2 stock rom with root has a few people having the same issue, but for most people it looks like the rom is working without WiMax issues.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
Sprint Store ordered me a warranty replacement after leaving it there yesterday for service.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
ipclark1 said:
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
Click to expand...
Click to collapse
Your 4g certificate keys got messed up. There is no known solution other than a replacement. I've been to Sprint, I've been online with HTC. There is no solution. Doesn't feel like there will ever be one.
rocolema said:
Your 4g certificate keys got messed up. There is no known solution other than a replacement. I've been to Sprint, I've been online with HTC. There is no solution. Doesn't feel like there will ever be one.
Click to expand...
Click to collapse
thanks ill go in tommorow for replacement....jeez i'm at my wits end. going to try one more factory reset-root-flash....then im throwing it at the wall.
I am having the same issue with several roms. I just keep going back to the 2.1 when it fails. I have tried every update for the radio I can find, I am going to try again with some new radio zips, but so far 4g is just not working on any 2.2 rom that I try.
When I try to update my profile or PRL I continually get an error message : Profile update could not be completed. Please try again later. If the problem persists , you may need to contact Customer service. Error code:1012.
I am running OmegaEVO v.1.1 with stock HTC kernel the rom comes with. Any ideas???
I've got the same problem! And also no answer...
edit#2: I actually have the current prl 60671
Which do you have?
Same problem. It happened after I restored a nandroid backup onto a replacement phone. hard resetting fixes the problem but I refuse to reinstall and reconfigure all of my apps just to get this working.
There has to be a file somewhere that we can delete to get this working again.
Mine is 60671 too, but when I used to hit update for either prl or profile it would at least tell me it was up to date or something. Now I just get the error.
If your **** is rooted, you dont ever update the prl.. its bad news
The Sprint lovers Rom thread has a link to the updated wimax and prl's
Sent from the edge of hell
@thlinx Are you sure you are not getting the PRL confused with something else?
Has anyone tried doing a ##3282# > edit > restore?
Sent from my PC36100 using XDA App
I''m having the same problem...I have the latest PRl though...but when I try to update my profile, it just stays stuck on "The network is preparing your services..." and doesn't do anything from that point on.
Same here. Restoring did nothing.
Sent From My HTC Evo 4G Using Tapa Talk Pro!
thlinx said:
If your **** is rooted, you dont ever update the prl.. its bad news
Click to expand...
Click to collapse
Wrong dude.
Sent from the void...
thlinx said:
If your **** is rooted, you dont ever update the prl.. its bad news
Click to expand...
Click to collapse
Rooting and PRLs have nothing to do with each other. :\
aaronborrego said:
When I try to update my profile or PRL I continually get an error message : Profile update could not be completed. Please try again later. If the problem persists , you may need to contact Customer service. Error code:1012.
I am running OmegaEVO v.1.1 with stock HTC kernel the rom comes with. Any ideas???
Click to expand...
Click to collapse
i'm on the same boat as you. anybody knows how to fix this?
hoping for a fix. i have the exact same error number. =//
its a recent problem.
I am getting the same problem. I am fully rooted running CM6.1 so I flashed one of the Stock rooted Froyo ROMs. PRL updated no problem to 60671. When I tried to update my PRI to 1.40 I have continually gotten this error and I have no data connection. I am going to try flashing the Sprint Lovers package and see what happens.
*** UPDATE ***
Hallelujah! I flashed the Sprint Lovers complete package and it looks like I'm back in business. PRI is 1.77_003 PRL is 60671. I have a network connection again and it looks like everything is working.
Now to get CM6.1 back and life will be good.
Flashed with new mikfroyo rom & kernel it comes with, still get same error when I hit the update buttons for prl and profile. Also tried the wimax etc update from Sprint lovers, but no fix.
same here with the newest steelH rom. i nadroided back to stock and it worked? any idea what the issue is and how to fix this? i also did a data profile restore to no avail.
thlinx said:
If your **** is rooted, you dont ever update the prl.. its bad news
Click to expand...
Click to collapse
Sayyyyyyyy whhhhaaaaaaaaaaaa!??
Not true.
Edit: just saw others have already addressed! Oh well... I stand by it
Has anyone found a solution to this problem? I actually unrooted my EVO and I still get the error. After 8 different calls to Sprint they still can't get my 3G data working or my phone to complete a profile update or handsfree activation.
hax3d said:
Has anyone found a solution to this problem? I actually unrooted my EVO and I still get the error. After 8 different calls to Sprint they still can't get my 3G data working or my phone to complete a profile update or handsfree activation.
Click to expand...
Click to collapse
i was had the same i turned off the phone took out the battery and waited for a minute then put the battery in turned back on as soon as i could i updated the profile and it worked for me also make sure your screen dose not turn of and you do not hit any buttons work for me hopefully you can get it to work good luck
Today I was just doing the normal stuff I always do then out of no where my phone just went to the PRL update tool and starting doing it without my permission. Any idea why this would have happened? I was using wifi connection for the internet. I have all the latest radios. I'm pretty sure I already had the PRL update as well.
runcool said:
Today I was just doing the normal stuff I always do then out of no where my phone just went to the PRL update tool and starting doing it without my permission. Any idea why this would have happened? I was using wifi connection for the internet. I have all the latest radios. I'm pretty sure I already had the PRL update as well.
Click to expand...
Click to collapse
Yes, Sprint sends PRL updates to our devices, periodically, but I've never experienced where my EVO initiated the update.
Posting & replying from my EVO 4G
I guess mine did the same thing. The last time that i checked my prl was 01115. Now it's 60680. WTF?
Yes, Sprint does send update PRL because it has happened to me. I dont update PRL because of the bad 3g speed I get from sprint. If it updates and you want to go back to your desired PRL, there are some threads that gave PRL zips you can download and change them back. If yoy need a link let ne know, I'll try to send it when I can get on a comp.
Sent from my PC36100 using Tapatalk
Don't worry, your phone doesn't have a mind of its own. If you're using a Sense ROM then the update could happen systematically. Ona CM ROM or AOSP ROM you probably won't see it. The PRL.zip files can be found on a thread in this Dev Forum titled "7-4 new radios" something or other. Download and flash via recovery, no need to wipe
Hi, I decided to flash over to a sense rom and update my Data Profile and PRL.
The Data Profile and PRL gave me a 1012 error(Think that's right) and would not update them.
After I got the error on both of them, My internet stopped working.
Last time this happened sprint had me ##data# and reset my profile.
I do not remember what they had me do.
Can anyone help me fix or reset my Data Profile so that I can get data back?
Thanks
Did you do a nandroid back up of you stock rom? try flashing that back after clearing everything except sd card in recovery. If you did not do a back up of stock rom down load to your computer one from the forum like brads stock rom or fipmodz rom the then transfer to your sd card and flash see if that wors you can do your updates in those.
xNotta said:
Hi, I decided to flash over to a sense rom and update my Data Profile and PRL.
The Data Profile and PRL gave me a 1012 error(Think that's right) and would not update them.
After I got the error on both of them, My internet stopped working.
Last time this happened sprint had me ##data# and reset my profile.
I do not remember what they had me do.
Can anyone help me fix or reset my Data Profile so that I can get data back?
Thanks
Click to expand...
Click to collapse
You can read this post and see if it helps.
http://forum.xda-developers.com/showpost.php?p=7027238&postcount=1
Should get you back up and running.
Thanks for the replies.
I fixed it by downloading another rom (From shipped-roms.) and flashed it.
Went into update PRL and Profile and they both updated without any issues.
I now have internet back on CM
Apparently the sense rom I flashed the first time has something wrong with it.
Even though their post said all they did was add su/root.
I tried the bad rom again and I am still getting the "-1012 error" and it still breaks internet.
If anyone else has this problem, download the stock rom from a more trusted source, not a random users forum post on here. Then try to update.
Thanks again.
xNotta said:
Thanks for the replies.
I fixed it by downloading another rom (From shipped-roms.) and flashed it.
Went into update PRL and Profile and they both updated without any issues.
I now have internet back on CM
Apparently the sense rom I flashed the first time has something wrong with it.
Even though their post said all they did was add su/root.
I tried the bad rom again and I am still getting the "-1012 error" and it still breaks internet.
If anyone else has this problem, download the stock rom from a more trusted source, not a random users forum post on here. Then try to update.
Thanks again.
Click to expand...
Click to collapse
That link was to Calkulin's Flashable zip for the Radios. I have used it and can verify it as a valid method of updating. What rom did you use the first time that was bad? Just for curiosity reasons.
And if it happens, just call sprint, they can force push a prl and profile update to the phone, if you are on a sense (preferably stock) rom obviously.
[SOLVED]
I suddenly began having signal issues after virgin Mobile began "upgrading" the latest few weeks (towers/system). Well, the customer service rep told me to "update my profile" in settings, but I'm running CM10.1 and I can not find any option for this. So, after doing what research I could on here, I think I have found that I need to get the latest VM PRL in a flashable zip.
If there isn't one, do I have to go back to a sense based rom in order to do this? Then, when I wipe that and put CM10.1 on it, will it remain updated (as in, is this a firmware update that won't wipe with the system?)?
What is your PRL?
61008
If I need to revert to stock in order to update my profile, since I goofed when I first began flashing roms and forgot to back mine up (on the newest radio)...would grabbing a backup from a friend's phone (exact same one on same network) and putting it on my sd card and flashing it as if I didn't forget...would this work? I mean, it isn't specific to her phone number/ESN etc, right? Or is it?
I flashed your rooted stock rom and then tried to do a system update and nothing. So, I called into customer care and turns out there is a power outage in my area and I'm to call them back after 5pm. :/
Anyhow, this should allow me to update my PRL later, right?
Looks like you already have the updated PRL
russellvone said:
Looks like you already have the updated PRL
Click to expand...
Click to collapse
So, you haven't been having any signal problems?
Also, I went back to stock with the rooted one you made and the "My account" app from VM keeps telling me that there is an updated PRL available for download, but I it won't download.
zombiegirl2010 said:
So, you haven't been having any signal problems?
Also, I went back to stock with the rooted one you made and the "My account" app from VM keeps telling me that there is an updated PRL available for download, but I it won't download.
Click to expand...
Click to collapse
My signals been great it must be your location because I don't have that option to update
I spoke to customer care again yesterday evening and he assured me that there wasn't any updates pending and it was simply a down tower. :/
Please post solved in your op title