I'm trying to enable Google Voice to be used for voicemail on my phone.. but I'm having lots of issues.
I'm running the CM6 Nightly (update every day or two) and have no Sprint apps left on the phone. I Installed/updated the Google Voice app on my phone, activated my Voice account for voicemail online, and called the number that it told me to call.
I am getting an error "Unfortunately your network carrier is currently not supported..." when trying to configure my voicemail for Google Voice.
Not sure where to go from here.
At the moment the only way I can access my email is by calling my number the old fashioned way.. I also get like 4 text notifications for every voicemail. I'm not sure why I get so many?
Thanks for any help.
You can ignore that setting. All it's really telling you is that GVoice can't automatically change your voicemail settings without calling a special number. As for the texts, go to your GVoice page on a computer, Settings, Voicemail, and un-check the Voicemail Notification texts.
Has anyone been successfully able to get Google Voicemail to work on the GN for this plan? I configured the settings but the caller does not get the voicemail greeting, just keeps ringing. I have also disabled the carrier voicemail. Any steps to get this to work is appreciated. Thanks in advance.
I don't have a Nexus yet, but did you properly register your phone on Voice? Specifically through the settings page? Typically, Voice gives you a number to dial on your phone to "activate" it.
I have this plan, and use google voice exclusively. It will work, if you set up voicemail in the google voice settings from desktop pc. You have to activate voicemail for that phone.
You can't do it through the app, cause it normally does call forwarding (just skip that setting during app setup). but call forwarding is disabled on pre-paid plans. so that is why you disable carrier voicemail. so when someone calls it will ring and ring, till google voice assumes no one is answering and sends the call to voicemail.
Luxferro said:
I have this plan, and use google voice exclusively. It will work, if you set up voicemail in the google voice settings from desktop pc. You have to activate voicemail for that phone.
You can't do it through the app, cause it normally does call forwarding (just skip that setting during app setup). but call forwarding is disabled on pre-paid plans. so that is why you disable carrier voicemail. so when someone calls it will ring and ring, till google voice assumes no one is answering and sends the call to voicemail.
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I'm on prepaid as well... and i'm assuming you mean Google Voicemail? If so i'll have to try this out.
Luxferro said:
I have this plan, and use google voice exclusively. It will work, if you set up voicemail in the google voice settings from desktop pc. You have to activate voicemail for that phone.
You can't do it through the app, cause it normally does call forwarding (just skip that setting during app setup). but call forwarding is disabled on pre-paid plans. so that is why you disable carrier voicemail. so when someone calls it will ring and ring, till google voice assumes no one is answering and sends the call to voicemail.
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Thanks, I have done what you described but it never goes to voicemail, just keeps ringing. Maybe I missed a step. Anything else I can try?
Do you think it's not working because I had ported my number?
You sure you have google voicemail actived for that number in your google voice settings? If so, it should just work.
Attached is a pic showing the settings I am talking about.
Luxferro said:
You sure you have google voicemail actived for that number in your google voice settings? If so, it should just work.
Attached is a pic showing the settings I am talking about.
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Yeah, its activated like your screenshot but I did not enter those code on the phone because it errors out on the phone. What do I need to do on the phone other than signing into the GV account? Thanks
If you activated correctly it should just work. maybe you should deactivate it and try again.
Luxferro said:
If you activated correctly it should just work. maybe you should deactivate it and try again.
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Did you disable the carrier voicemail after GV voicemail was setup or before? Not sure if that matters because I disabled it as the very first thing.
vince2398 said:
Did you disable the carrier voicemail after GV voicemail was setup or before? Not sure if that matters because I disabled it as the very first thing.
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The order shouldn't matter. Has nothing to do with google voice or it's voice mail.
T-Mobile's prepaid plan does not support unconditional call forwarding, which is required to use Google Voice as the voice mail box on a non-Google Voice number.
However, just using a separate Google Voice number and its voice mail box works fine.
I have the same plan ($30 Monthly4G) I love it (no fees and taxes) except for this lack of unconditional call forwarding.
Hong.
hongcho said:
T-Mobile's prepaid plan does not support unconditional call forwarding, which is required to use Google Voice as the voice mail box on a non-Google Voice number.
However, just using a separate Google Voice number and its voice mail box works fine.
I have the same plan ($30 Monthly4G) I love it (no fees and taxes) except for this lack of unconditional call forwarding.
Hong.
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I don't think it is required to use google voices voicemail.
While the google voice app on the phone won't be able to setup voicemail (cause of lack of conditional call forwarding), you can activate it through google voice desktop version. As long as your carrier voicemail is disabled (I called them to disable it, and have them turn off web-guard), then when someone calls your google voice number, it will forward to your phone, but if no one answers the phone, after x seconds your google voice voice mail should pick up the call and your phone should show a missed call, and a google voice notification (for the voicemail).
I'm not sure why the OP is having problems. Lots of people have it setup this way.
edit: did you disable web guard too? (you need to call and verify your age). if not, maybe your problem is related to that.
Luxferro said:
I don't think it is required to use google voices voicemail.
While the google voice app on the phone won't be able to setup voicemail (cause of lack of conditional call forwarding), you can activate it through google voice desktop version. As long as your carrier voicemail is disabled (I called them to disable it, and have them turn off web-guard), then when someone calls your google voice number, it will forward to your phone, but if no one answers the phone, after x seconds your google voice voice mail should pick up the call and your phone should show a missed call, and a google voice notification (for the voicemail).
I'm not sure why the OP is having problems. Lots of people have it setup this way.
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What the previous poster was explaining is that you need to use google voice all-in to get this feature. Yes it works as you describe with the GV number, but not with the T-mobile number, as I understand it.
martonikaj said:
What the previous poster was explaining is that you need to use google voice all-in to get this feature. Yes it works as you describe with the GV number, but not with the T-mobile number, as I understand it.
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That's pretty much the only way to use google voice without making a big confusing mess for the phone owner and their callers. At least IMO. I thought that is what the OP was trying to do.
martonikaj said:
What the previous poster was explaining is that you need to use google voice all-in to get this feature. Yes it works as you describe with the GV number, but not with the T-mobile number, as I understand it.
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Yes, that was what I was attempting to say if I can ever be good at explaining myself. http : //support.t-mobile.com/message/53150
I really really wish that T-Mobile support unconditional call forwarding for this monthly prepaid plans. As far as I can see the only real difference between the prepaid and the post-paid plans are exactly that: you pay for the next month or for the previous month.
Hong.
martonikaj said:
What the previous poster was explaining is that you need to use google voice all-in to get this feature. Yes it works as you describe with the GV number, but not with the T-mobile number, as I understand it.
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Sorry for the confusion. Yes I am trying to use GV voicemail on the Tmobile number not the GV number. The GV number works fine but my primary number is the Tmobile number so I need voicemail on that number (preferably GV and not the carriers). Thanks
Oh man I had them disable my voicemail so I could use this feature, should have read this first.
Are there any alternatives? Workarounds? I would really like to keep my tmobile number and still use google voice on this plan.
So I'm a little bit confused about what you guys are saying. Is it possible to set up voicemail through Google voice on T-mobile's monthly4G plans? If so could someone put up a guide or something? I added my phone number to my Google account and got to the point where I could enter the code as a regular phone number (the MMI code) and my phone gives me the error saying call forwarding isn't supported. TIA
narlynarwhal said:
So I'm a little bit confused about what you guys are saying. Is it possible to set up voicemail through Google voice on T-mobile's monthly4G plans? If so could someone put up a guide or something? I added my phone number to my Google account and got to the point where I could enter the code as a regular phone number (the MMI code) and my phone gives me the error saying call forwarding isn't supported. TIA
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Check the other $30 prepaid thread for more info.
Basically if you just want to use GV for Voicemail and not calls, you have to call and tell T-Mobile that you'd like to cancel your T-Mobile Voicemail service. Then you'll be able to set up GV for Voicemail at that point.
The issue is that the way GV normally works for Voicemail is your T-Mo # receives it then forwards to GV #. Most prepaid plans don't offer call forwarding so it won't work.
Of course if you're all-in and ported or using GV as your primary number, then you just use that and GV handles Voicemail normally.
So I use to use GVoice as my primary voicemail. I have all my calls to my mobile phone forward over. However, just today, I noticed that the *71+Gvoice number no longer works. I've tried other variations (*90, *91).
I simply get a prompt for the PIN to access my GVoice account. I've tried deactivating the phone on the website. No luck
Any thoughts?
Thanks!
I'm not sure exactly what you did.. to use Google Voice for voicemail I just enabled it in the app and in Android settings.. then I just checked the box in the app that makes them show up in the call log like normal non-Google Voice voicemails.
I may have misunderstood you, but either way good luck.
I know what I did.
The reason I wasn't able to forward my calls was because my Google Voice # my default Voicemail on my phone. (You can do that when you go to the phone app and then go to settings and then go to Voicemail set up). In order to have the call forwarding work, you have to make sure the default voicemail number on your phone is set to your MOBILE number.
Anyway, it works now.
Thanks!
I recently decided to look into using YouMail. Basically, it forwards your unanswered calls to a mail box that is much more feature rich than the boring carrier voicemail. I have enabled call forwarding on my account, set up the call forward numbers, and my YouMail account is linked to my device. The only problem is that when I call my phone from Skype, I get a message saying something along the lines of "this voicemail inbox is not set up properly, please dial the number you are trying to reach in order to find the mailbox of the number you are calling".
As for the call forwarding options, there is the option of setting the voicemail number in the settings of the phone. I assume this is where I would enter the retrieval number and not the number to forward voicemail calls to. There is also the option to set where the calls are conditionally forwarded. This is where I assume I put the number where people actually leave voicemail, amirite?
Nevermind, it ended up being an OCN issue. I resolved it by getting YouMail Pro so I have my own personal voicemail number. Works great now!
has anyone been able to setup google voice to handle voicemail on their verizon LG G4? I tried setting it up but it could not configure and I poked around online and found a thread on the verizon forums where people were talking about the same issues.
You have to call and have Verizon activate it. I use it all the time with Verizon and my G4. I used it on my LG G2 also. It is not something that just works out of the box. It is a (paid?) feature.
I know because when I switched from the G2 to the G4, my Visual VM app wasn't working. I had to call Verizon and have them reactivate it before the app would start working.
so i would just tell them i want to use google voice as my VM provider instead of them?
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
spotmark said:
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
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isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
dougmod said:
isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
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That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
spotmark said:
That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
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so if i have my gv number ringing on my phone now, this method will not work, as it would ring twice right?
I have Google Voice voicemail fully set up. Confirmed working in Hangouts.
Follow the instructions and make sure you expand the section specifically for Verizon subscribers. When you dial each of the three numbers, you'll get a confirmation window on your phone about call forwarding.
As an added bonus, I disabled the visual voicemail app (VVM.apk) using the debloater tool. This way, I don't have to deal with visual voicemail , the standard VZW voicemail, or OTA updates ever again.
Google Voice is working completely for me as well and has been since I received my G4. If you follow the directions that have been posted several times, you'll set it up without issue.
One additional thing I will note is that Google Voice and VoLTE (Advanced Calling) on Verizon don't always play well together. If you're experiencing problems getting Google Voice to stick as your voicemail, turn Advanced Calling off and try setting it up again.
Subscribed for future reference