I saw it at radio Shack for $99 after I paid $199 at at&t, called them up and told them about it. They informed me that they don't offer price matching.
I informed them I would just return the phone and go buy it from the shack.
They promptly credited my account $100.
So apparently anyone can get it for $99 if they are willing to work with a customer service representative.
Hope this helps people get credited
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
great. Im about call them and get that $100 back. Will update for details later.
Edit: ok, so i called in and talked to the sale reps. They put me on hold for a few minutes and said since this is a promotion from Radioshack for the $99, they wont honor the deal and what they can do is give me a $25 credit on my account. So i used the comeback line and said I can just go refund the phone and get it cheaper at AT&T. Then he said i will be subject to the restocking fees from the store and disruption of service for a few days. So i accept the $25 credit and will call again to talk to a different reps to see what they can do. Will update again.
Where are you seeing this at 99$? Just looked at Radio Shack s website and its 199
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I also see it as 199...
yeah... and 7 posts... whatever
apatcas said:
yeah... and 7 posts... whatever
Click to expand...
Click to collapse
yes but i was able to get $25 credit back to my account which is always nice for just calling and ask for it lol.. The CSR couldn't verify it either on the website and they said it must be a store promotion, meaning you have to go to the actual store to see the deal.
Glad you liked my post enough to steal it, please learn to write your own posts or give credit to the original writer no matter how simple it may be
Second, if you want at&t to credit your account like they did mine you have to be speaking with a cs rep manager to begin with
And for gods sake be firm and truthful when you tell them you are going to just return the phone to at&t and go buy it elsewhere.
sarasimanx2 said:
I saw it at radio Shack for $99 after I paid $199 at at&t, called them up and told them about it. They informed me that they don't offer price matching.
I informed them I would just return the phone and go buy it from the shack.
They promptly credited my account $100.
So apparently anyone can get it for $99 if they are willing to work with a customer service representative.
Hope this helps people get credited
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I747 using xda premium
I took a slightly different approach...
I called up AT&T, explained that I just purchased the phone last week from a corp store for 199 and wanted to be credited back 100 to match what "various retailers" (not specifying which one) offer. The lady I was speaking with balked at first. I explained that if she refused, that was okay, but then I'd have to keep calling back until I got a customer service rep that would actually take care of this.
She asked me to hold on, came back and gave me the credit. I also got the $36 "upgrade" fee credited for my troubles. (I almost felt bad at this point because I never paid or was charged an upgrade fee - it's automatically waived due to my FAN account.)
Sometimes, blunt honesty works best.
So really it's not that radioshack had it for $99, which they don't, it's just that you committed a class A misdemeanor of defrauding a merchant.
*golf clap*
Next, you could always steal one of the fake display phones and try to return it for a full credit.
vesperwillow said:
So really it's not that radioshack had it for $99, which they don't, it's just that you committed a class A misdemeanor of defrauding a merchant.
*golf clap*
Next, you could always steal one of the fake display phones and try to return it for a full credit.
Click to expand...
Click to collapse
Radio Shack no longer has it on sale
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Was it a very short, one or 3 day sale or something? or not for at&t? or only for certain areas? because the ones in my area never had the at&t model on sale for $99. they did a $149 sale for a couple of days but that was it.
It was on sale here at Fort Hood for two whole weeks
vesperwillow said:
Was it a very short, one or 3 day sale or something? or not for at&t? or only for certain areas? because the ones in my area never had the at&t model on sale for $99. they did a $149 sale for a couple of days but that was it.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
They do price match!
sarasimanx2 said:
I saw it at radio Shack for $99 after I paid $199 at at&t, called them up and told them about it. They informed me that they don't offer price matching.
I informed them I would just return the phone and go buy it from the shack.
They promptly credited my account $100.
So apparently anyone can get it for $99 if they are willing to work with a customer service representative.
Hope this helps people get credited
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
When I ordered mine they matched the $99 Walmart price. I was told it would be $300 + Tax and I was in no way going to pay that much!
I also received free over night shipping!
Yeah they do price match and free overnight has usually been the standard for most upgrades or online sales. I was just curious to know where, be it radio shack or now walmart, they have the at&t s3 going for $99 at the present moment (not so much the past), which is why it caught my eye.
Is Walmart running that deal right now for at&t? I know they did it for Tmobile in the past.
garyd9 said:
I took a slightly different approach...
I called up AT&T, explained that I just purchased the phone last week from a corp store for 199 and wanted to be credited back 100 to match what "various retailers" (not specifying which one) offer. The lady I was speaking with balked at first. I explained that if she refused, that was okay, but then I'd have to keep calling back until I got a customer service rep that would actually take care of this.
She asked me to hold on, came back and gave me the credit. I also got the $36 "upgrade" fee credited for my troubles. (I almost felt bad at this point because I never paid or was charged an upgrade fee - it's automatically waived due to my FAN account.)
Sometimes, blunt honesty works best.
Click to expand...
Click to collapse
Wow I didn't know FAN account doesn't have to pay the $36 upgrade/activation fees. Those bastards! I'll call them tomorrow to get $72 back from 2 phones.
xxlikquidxx said:
Wow I didn't know FAN account doesn't have to pay the $36 upgrade/activation fees. Those bastards! I'll call them tomorrow to get $72 back from 2 phones.
Click to expand...
Click to collapse
It depends on your particular FAN account. Some waive it, some don't. If all else fails, Just Play Dumb.
garyd9 said:
It depends on your particular FAN account. Some waive it, some don't. If all else fails, Just Play Dumb.
Click to expand...
Click to collapse
just called them and got $74 back... You're right, my FAN account doesn offer no-fee upgrade fees but since my account has been in good standing for 10 years, they waived it with no hesitation.
xxlikquidxx said:
just called them and got $74 back... You're right, my FAN account doesn offer no-fee upgrade fees but since my account has been in good standing for 10 years, they waived it with no hesitation.
Click to expand...
Click to collapse
No problem. Please forward my commission to... (just kidding, of course)
Related
ATT (P) - $199.99 / Signed, Sealed...Almost delivered.
Ya'll know the 411
Same ol..Same ol...
Be Nice...Find an agent that will try to help you possibly save $100 bux since (P) customers can not go outside the ATT box to purchase devices..
Walmart price match $199
mrbogusbaxter said:
ATT (P) - $199.99 / Signed, Sealed...Almost delivered.
Ya'll know the 411
Same ol..Same ol...
Be Nice...Find an agent that will try to help you possibly save $100 bux since (P) customers can not go outside the ATT box to purchase devices..
Walmart price match $199
Click to expand...
Click to collapse
That is awesome, could you please share the link that walamart has the note ii for att for 199. What do you mean by "(p) Customers"?
thanks
I'm sorry but can you rephrase what you just said? Do you mean you got the SGN2 for $199 by being nice to an ATT CS rep?
If so. Can you provide more detail? Also, how do you get Walmart to match $199?
Please provide more detail since your post is like a tease.
Grats & hope you can help others get an awesome. I would get one by wkend if I can get it for 199.
Jt004 said:
That is awesome, could you please share the link that walamart has the note ii for att for 199. What do you mean by "(p) Customers"?
thanks
Click to expand...
Click to collapse
I'm guessing he means Premiere customers.
Sent from my GT-I9300 using Tapatalk 2
I searched on Walmart wireless...no dice. Unless he provides how he got att to match and how he got the price from Walmart... this is bogus.
Hey...if he does...I'll eat crow.
Sent from my SGH-I777 using xda premium
I would love a link to that price. So I can get best buy to match it on Friday.
Sent from my SGH-I777 using xda app-developers app
I'm a Premiere Customer. and I guess you extended your current plan..
How did you get it for $199? More Detail Please!
please stop trolling threads with stuff like this.
kyan~ said:
please stop trolling threads with stuff like this.
Click to expand...
Click to collapse
Not taking either side here, but when radio shack was offering the GRAY HTC One X for 49.99 pre order, it seemed like a no brainer so I ordered it. Went into my local ATT with reciept- not only did they match the price, they allowed me to walk out with a white one on launch day. Remember they were going for 199 @ the time.
Just saying, deals are possible...
I was able to get mine for 199 too.
I had called customer service this weekend and asked about ordering the note II.Now since I am a premier customer I had to talk to regular CS. At the bottom of the page on the GN2 it says limited time offer: up to 100 offer. I specifically asked if this 100 discount was already taken off of the current price or if it would be applied to the 299. I had 2 specific CS reps tell me it would be off of the 299 price. So basically making it 199. I had both of them make a note on my account stating it would be 199 after the discount. So I called and talked to premier today and they tried to give me the run around about the 199 price and I told them I had spoke to multiple CS reps and they stated it was going to be 199 after the discount. I also mentioned that it should have been noted to my account. Once all was said and done the CS manager said that since I was told the price would be 199 and it was documented on my account twice they would agree to that price. So he said to pre-order it online and to call back to adjust my account the 100 bucks. I was also able to get my activation fee waived and since I was a Premier customer I got the $25 bucks off of the order. So basically I got this phone for $175 plus tax. Not too shabby!! It also had a spot when ordering to choose FED EX Next day AIR for 14.95. I opted for that and hope it will be here tomorrow. GL to those that are going to try this and I hope this thing gets here quick.
Yikes me Bad, Sorry i should of been a little more specific.
AT&T Premier ...aka (AT&T/P)
I contacted them inquiring a local Walmart ad (instore not online) offering the device for a $199.99 / 2 year upgrade.
What made this even more strange is that right in the next shopping center, there is an AT&T store (299.99)
So I called AT&T/P to simply inquire cuz it is $100 bux diff. + being limited to purchasing devices solely via (P) website, etc...
Sort of a bummer that we cant take advantage. The rep was kind enough to look at history and kindly got an approval to order the device at $199
I wasnt really pushing the 'give me or else' leave the opps open to a billing credit, or anything else of the value and they will easily sort something.
Here is the fact...They usually always do.
Also remember this, the world of strict inhouse / innetwork phones is RAPIDLY coming to a demise.
With Google phones & a billion other options to purchase better devices and cheaper from China...
You would be surprised how much the ropes are starten to loosen.
---- also forgot to mention...I was NOT even eligible for an upgrade until next Feb 2013. Again courtesy asking....sometimes Courtesy doing!
mrbogusbaxter said:
Yikes me Bad, Sorry i should of been a little more specific.
AT&T Premier ...aka (AT&T/P)
I contacted them inquiring a local Walmart ad (instore not online) offering the device for a $199.99 / 2 year upgrade.
What made this even more strange is that right in the next shopping center, there is an AT&T store (299.99)
So I called AT&T/P to simply inquire cuz it is $100 bux diff. + being limited to purchasing devices solely via (P) website, etc...
Sort of a bummer that we cant take advantage. The rep was kind enough to look at history and kindly got an approval to order the device at $199
I wasnt really pushing the 'give me or else' leave the opps open to a billing credit, or anything else of the value and they will easily sort something.
Here is the fact...They usually always do.
Also remember this, the world of strict inhouse / innetwork phones is RAPIDLY coming to a demise.
With Google phones & a billion other options to purchase better devices and cheaper from China...
You would be surprised how much the ropes are starten to loosen.
Click to expand...
Click to collapse
There's always one of these threads and as usual, they are usually created by members without much of a posting history. There will be those who get it free like me, too.
Sent from my SAMSUNG-SGH-I717 using xda premium
I called Premiere CS & they said that the $100 is already account on the $299. I wasn't able to get them to reduce it to 199.99.
EDIT:
WOOHOO, after 6 unsuccessful calls, I finally get a regular CS rep (the Premiere CS rep couldn't help me at all) that was willing to help me out. He was kind enough to give me the $100 discount but on the next bill only. He said that he see's on my account that I've been trying to upgrade to a Note 2 but keep on getting disconnected. That was the only way I could get $100 off the 299.99 pricing.
So here's the final pricing w/ discount & credit on next bill
$270 (so I got an extra 29.99 off) w/ free 1 day shipping
w/ a -$116.57 credit on next bill
I'm so STOKED. Thank you OP, I believe in you!
new here but have been watching the xda closely lately cuz im getting a sgn2, with that said i am not concerned of the price, money comes money goes that the way of life just like *****'s. anyway i have been monitering my premier acct with att and it hasnt ben updated since oct 27. i called again today to get some answers cuz it just says processing and its supposed to ship today but the att ***** like always couldnt help me so i said **** u ***** and cancelled my order. ill just go to the store first thing friday morn to pick my **** up. just wondering if any1 else had issues like this.
Congrats on the savings! May I ask which Walmart you saw the ad in? If possible, could you upload a scan? It would be nice to get some sort of savings since AT&T is reboxing the phone without the headphones and the Samsung cool box. :laugh:
mrbogusbaxter said:
Yikes me Bad, Sorry i should of been a little more specific.
AT&T Premier ...aka (AT&T/P)
I contacted them inquiring a local Walmart ad (instore not online) offering the device for a $199.99 / 2 year upgrade.
What made this even more strange is that right in the next shopping center, there is an AT&T store (299.99)
So I called AT&T/P to simply inquire cuz it is $100 bux diff. + being limited to purchasing devices solely via (P) website, etc...
Sort of a bummer that we cant take advantage. The rep was kind enough to look at history and kindly got an approval to order the device at $199
I wasnt really pushing the 'give me or else' leave the opps open to a billing credit, or anything else of the value and they will easily sort something.
Here is the fact...They usually always do.
Also remember this, the world of strict inhouse / innetwork phones is RAPIDLY coming to a demise.
With Google phones & a billion other options to purchase better devices and cheaper from China...
You would be surprised how much the ropes are starten to loosen.
Click to expand...
Click to collapse
funtimez said:
new here but have been watching the xda closely lately cuz im getting a sgn2, with that said i am not concerned of the price, money comes money goes that the way of life just like *****'s. anyway i have been monitering my premier acct with att and it hasnt ben updated since oct 27. i called again today to get some answers cuz it just says processing and its supposed to ship today but the att ***** like always couldnt help me so i said **** u ***** and cancelled my order. ill just go to the store first thing friday morn to pick my **** up. just wondering if any1 else had issues like this.
Click to expand...
Click to collapse
BTW Thanks for being that guy who ruins all of the Customer Service reps for the rest of us and putting them in a bad mood because the world doesn't revolve around you....
Well, I don't post much on any message boards. The only reason I actually posted here is because I actually got the deal, just a different way. I think if it helps anyone else get a better deal on the GN2 then it's worth sharing. Just sayin....
Any chance you can give us the area where the ad was run?? The zip code maybe to look up the ad on walmart's site to use for price match.
Sent from my SGH-I777 using xda app-developers app
To start off, I get a 20% discount off handsets from my company.
I spoke to multiple reps talking about how I'm considering leaving to AT&T and just getting Nexus 4 off contract and getting the T-Mobile 4G nationwide truly unlimited plan for $70 a month. I was able to get $125 worth of credit toward my bills. I was also able to get the Note II for $275 (plus additional 20% company discount) which made it $220. Free 2 day shipping and activation fee waived.
With the discounts and credits, I ended up getting the Note 2 for $95 before tax on a 2 year contract. :good:
My note 1 was "junked out" by best buy. They gave me around $800 store credit (they give you their retail price which is 750+tax) and then I'm having them price match ATT outright cost of 650. I should make $100 store credit to best buy on the deal. and BOOM goes the dynamite.
Sent from my SGH-I897 using Tapatalk 2
A few weeks back I called a rep to ask about my ETF to cancel and go to Verizon for the Note II. The lady I spoke with offered me the Note II for $249. I didn't t buy the phone at the time. The rep noted it on my account. I called back last night and spoke with another rep.
He honored the offer, even though I wasn't told all the details correctly the first time I called, and long story short, I renewed my contract and have a Note II on the way.
I ended up paying $312 {289.99 +tax) and got bill credits totalling $97, free overnight shipping and he waived the upgrade fee.
Thanks Phillip!
Att does this for all their products. If you have uverse they theyll give good discounts on it too.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I love ATT Retention dept as well. They gave me $100 in credit just because I said I was thinking of switching to T-Mobile. Didn't have to upgrade or anything. They just gave it to me.
Same
ATT has been nothing but fantastic this time around. I am actually coming from Verizon and I wanted the Note 2 on a couple of our 5 lines. However, Verizon was being very...unfriendly towards my interest with this phone. We had 3 lines that were ready for upgrade immediately. However, in trying to sign our new 2 year contract to Big Red, they wanted a $30 upgrade fee per line. Additionally, two of our lines were going to lose their unlimited data. The third was going to drop from 4GB down to 2GB per month. They were in no way willing or interested in working with me to keep me as a customer. So, I immediately requested to cancel all lines of service. They threw a fit at that but that's a different story. In any event, I wound up doing a bit of shopping around for an alternative carrier. After deciding on ATT, I visited my local Best Buy due to the ATT corporate store being crazy busy during my lunch break. Best Buy got me set up with the Note 2 and also price matched Amazon Wireless. So, I walked out that day with 3 Notes for $175 a pop. However, the guy at Best Buy somehow set our share plan on different data plans per line. This next bit is where ATT customer service shines. I called in to have the matter addressed. It was a super friendly call from start to finish. I wasn't upset to begin with but had I been, the rep was super friendly and I'm sure it would have been de-escalated. At the end, to compensate me for the "inconvenience" of having to call in, she waived my first months bill entirely. That's what I call customer satisfaction. ATT might not have the same coverage, call quality, or speeds when compared to Verizon in my local area. However, the customer service more than made up for it in my book.
+1
Just got them to match the amazon $179 price minus Best Buy phone freedom ($50)....out the door $136 after taxes. No complaints here....
mykwalkr said:
Just got them to match the amazon $179 price minus Best Buy phone freedom ($50)....out the door $136 after taxes. No complaints here....
Click to expand...
Click to collapse
Wow, I'm jealous. But I don't think BBuy would've done that for me - I wasn't eligible to upgrade till June of next year.
AT&T Retentions
raduque said:
Wow, I'm jealous. But I don't think BBuy would've done that for me - I wasn't eligible to upgrade till June of next year.
Click to expand...
Click to collapse
This was from AT&T retention department....I just asked them if they could match this price before I bought it from BB.
Just wanted to say thanks for this thread.
I purchased two SGN2's last week at an ATT store, as they were the only ones carrying them in my area. We got the $100 off the second phone deal. After seeing this I called them last night and got the response to call a different number that wasn't currently open. She did credit my activation fees though ($86).
This morning, i called the number she referred me to and they said they did not handle that type of thing, Then forwarded me to another dept. After being disconnected and calling back the rep kindly credited me $120 to my account, I did not want to push the Amazon Wireless price and I am extremely happy with this.
Thank you All!
I believe my price came to $189.99 per phone. Plus free activation.
Is there a direct number to the retentions department? I qill be getting the note 2 today if i get paid.
Thanks in advance
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Just scored my note 2 for 100 bucks since amazonwireless has the note 2 for sprint for 99$. They also waved activation and shipping. Needless to say im stoked
\/icious said:
Just scored my note 2 for 100 bucks since amazonwireless has the note 2 for sprint for 99$. They also waved activation and shipping. Needless to say im stoked
Click to expand...
Click to collapse
The att version?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
jyazzie110 said:
The att version?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
yes
A couple weeks back I was having problems with my Galaxy S 2 that I already had replaced under warranty for factory defects, This time around was a charging issue. (Always says its charging) So I asked them if they would be able to allow me to upgrade because I was extremely unsatisified with the phone and they went ahead and upgraded me. I told them about XDA people reporting getting the phone for 199 from other reps and that Amazon Wireless was running a special for 199. They had me pay 330 which was about the price for the phone and the tax for it, waived the upgrade fee and credited my account a whole 150 bucks. Needless to say I was very satisfied, On top of that she even through in 2nd day delivery. So I had my replacement device within days, and my phone bill this month was a mere 30 bucks.
\/icious said:
yes
Click to expand...
Click to collapse
Thats awesome!!!!! Maybe u could pm me the number u called and what u said to get it for that price?? I would appreciate it alot!
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
jyazzie110 said:
Thats awesome!!!!! Maybe u could pm me the number u called and what u said to get it for that price?? I would appreciate it alot!
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
i just dialed 611 went to the upgrades/service change option and chose other. I talked to the girl and asked her if they would price match that offer and she said yes. I had not already ordered he phone though so i did it through her. It all depends on who you egt to deal with in the long run.
Meh, not that big of a deal. The phone is 174 at Amazon.
:good: for AT&T Retentions over here.
I just got off the phone with them for a completely different issue. The price of the device wasn't an issue for me. I got my Note II for only $63 and some change. But, anyway, I saw a thread on another website, where a lot of people were complaining about our devices not coming with the much vaunted multi-view capability. There were many people reporting that when they complained to AT&T about it and threatened to cancel service, as a way of trying to give them an incentive, AT&T offered either a large one-time credit or a temporary monthly reoccurring credit. The typical result was getting $10 knocked off your bill for 12 months. Sure enough, just before I got off the phone with the retentions rep I spoke to, she offered me $10 off my bill for the next 12 months as a way for AT&T to apologize to me. I'm quite happy about that.
Vandam500 said:
Meh, not that big of a deal. The phone is 174 at Amazon.
Click to expand...
Click to collapse
Heard amazon is on backorder with the note 2?? I may be wrong.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I spent an hour and a half on the phone with them today. The best I could talk my way into was a discount to $274.99 and a $100 credit on my bill. I guess considering my upgrade isn't available until may 13 its not all bad. I kept throwing the amazon deal out but they wouldn't price match it outright on the device.
\/icious said:
i just dialed 611 went to the upgrades/service change option and chose other. I talked to the girl and asked her if they would price match that offer and she said yes. I had not already ordered he phone though so i did it through her. It all depends on who you egt to deal with in the long run.
Click to expand...
Click to collapse
BTW are u a new customer or did u upgrade?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Hello, I noticed today that the retail price of T-Mobile's Galaxy S4 has dropped from $629.99 to $579.99. Is this going to be the new price and for how long? Or is this just the Fathers day discount price. Thanks
Fazeh said:
Hello, I noticed today that the retail price of T-Mobile's Galaxy S4 has dropped from $629.99 to $579.99. Is this going to be the new price and for how long? Or is this just the Fathers day discount price. Thanks
Click to expand...
Click to collapse
I don't know the answer, but if this is the new price, I wonder if I'd be able to get the difference refunded since I only bought mine 7 days ago.
Also: Grammar; not grammer. :highfive:
caffeineighted said:
I don't know the answer, but if this is the new price, I wonder if I'd be able to get the difference refunded since I only bought mine 7 days ago.
Also: Grammar; not grammer. :highfive:
Click to expand...
Click to collapse
Hopefully it stays at $579.99, T-Mobile didn't have any -$50 comment on the price, so the SRP should be solid.
seems like prices changed
http://www.tmonews.com/2013/06/t-mo...to-99/?utm_source=dlvr.it&utm_medium=facebook
I just got off the phone with T Mobile customer service and asked about this and they told me it is a price drop and not a limited time promotional offer.
But TMoNews is now saying that it's a limited time offer that runs through July 13th. I have a feeling that the promotion was jus tworded poorly and even their customer service people didn't understand how it was originally intended.
Update from TMoNews (See post above for link)
This limited-time promotion is available starting today, June 12, through July 13, 2013, and allows consumers to get the device for less upfront at activation than at the other major national carriers.
Bear in mind that the $579 total cost is with the purchase of an eligible plan. I don't think you can just walk into a T Mobile store and buy one for $579 outright. But I did confirm with customer service that any of the new Value Plans are considered qualifying plans. And that's great for me because my contract expires on June 22nd and I'm switching to the Value Plan and buying the S4 that day!
Also, just worth noting for fun that when I got to that TMoNews.com article there is a giant ad for Sprint at the bottom. Gotta love web ads!
Skipjacks said:
I just got off the phone with T Mobile customer service and asked about this and they told me it is a price drop and not a limited time promotional offer.
But TMoNews is now saying that it's a limited time offer that runs through July 13th. I have a feeling that the promotion was jus tworded poorly and even their customer service people didn't understand how it was originally intended.
Update from TMoNews (See post above for link)
This limited-time promotion is available starting today, June 12, through July 13, 2013, and allows consumers to get the device for less upfront at activation than at the other major national carriers.
Bear in mind that the $579 total cost is with the purchase of an eligible plan. I don't think you can just walk into a T Mobile store and buy one for $579 outright. But I did confirm with customer service that any of the new Value Plans are considered qualifying plans. And that's great for me because my contract expires on June 22nd and I'm switching to the Value Plan and buying the S4 that day!
Also, just worth noting for fun that when I got to that TMoNews.com article there is a giant ad for Sprint at the bottom. Gotta love web ads!
Click to expand...
Click to collapse
Spoke to account services (retention) about this and it is in fact only going on till July 13th and they cannot give me an adjustment. I would have to return the phone first then I can buy the phone again to get it for that price. It's really stupid if you ask me as it will probably take close to a month or more for me to get a credit and by then the offer will no longer be available. Any one else have any luck getting adjustments?
BTW when you guys call, immediately ask for retention or accounts services as anyone else do not have a clue about anything..specially customer service. Just lie and say you want to cancel or something in your account is wrong.
aznmode said:
Spoke to account services (retention) about this and it is in fact only going on till July 13th and they cannot give me an adjustment. I would have to return the phone first then I can buy the phone again to get it for that price. It's really stupid if you ask me as it will probably take close to a month or more for me to get a credit and by then the offer will no longer be available. Any one else have any luck getting adjustments?
BTW when you guys call, immediately ask for retention or accounts services as anyone else do not have a clue about anything..specially customer service. Just lie and say you want to cancel or something in your account is wrong.
Click to expand...
Click to collapse
Did you pay for the phone with a major credit card?
Some cards come with price match guarentees even if the retailers don't. So that if something goes on sale after you bought it the card company or the bank that issues it will refund the difference even if the store won't.
It's certainly worth a call to your credit card company to ask. Worst they can say is no.
haha i got the phone on june 11 the next day the price drops $50 (thats how much tax was) :laugh:
I called tmobile and they said I needed to return the phone and they would ship me a new one in 2-3 days for $579.00. That won't work as I can not be without a phone for that time. He said to go to store where I bought and they may be able to refund and re-ring at $579 and keep my phone. Will post tomorrow outcome.
Ian B
$549 here:
http://slickdeals.net/permadeal/969...-black-or-white-screen-protectors-car-charger
Weird NBC sells phones now. Not a bad deal at all.
This doesn't apply to prepaid does it? The reason I ask is that I don't have a valid ID with which to perform a credit check in order to qualify for the "value plans" to buy the phone post-paid.
I hope I can go to T-Mobile and buy the GS4 for this price and then put it on their $30 prepaid. Has anyone found out if this price is only for their postpaid or if I can buy the phone outright and then use it on prepaid?
Thanks
Mr Ian B said:
I called tmobile and they said I needed to return the phone and they would ship me a new one in 2-3 days for $579.00. That won't work as I can not be without a phone for that time. He said to go to store where I bought and they may be able to refund and re-ring at $579 and keep my phone. Will post tomorrow outcome.
Ian B
Click to expand...
Click to collapse
Curious to this outcome. Mine said if I brought it back I would have to pay a $50 restocking fee. The kid on the phone was a real D-bag.
Suchomimus said:
This doesn't apply to prepaid does it? The reason I ask is that I don't have a valid ID with which to perform a credit check in order to qualify for the "value plans" to buy the phone post-paid.
Click to expand...
Click to collapse
I'm pretty sure you have to get a post paid plan to get the lower price. The offer is pretty clear that is applies with the qualifying plans.
But I'm also sure a T Mobile store will gladly sell you one for full price and set you up with a pre paid plan.
Sent from your phone. You should be careful where you leave that thing.
Skipjacks said:
I'm pretty sure you have to get a post paid plan to get the lower price. The offer is pretty clear that is applies with the qualifying plans.
But I'm also sure a T Mobile store will gladly sell you one for full price and set you up with a pre paid plan.
Sent from your phone. You should be careful where you leave that thing.
Click to expand...
Click to collapse
I had planned to buy the phone online or over the phone. Who knows, maybe I can try and negotiate my way to the $580 for the phone and a $30 prepaid plan.
jkuczy16 said:
I hope I can go to T-Mobile and buy the GS4 for this price and then put it on their $30 prepaid. Has anyone found out if this price is only for their postpaid or if I can buy the phone outright and then use it on prepaid?
Thanks
Click to expand...
Click to collapse
YMMV, some people have be enable to and others struck out. Try several tmobile stores in your area. Call first to save time and get their name.
Ian B
---------- Post added at 12:58 PM ---------- Previous post was at 12:54 PM ----------
Suchomimus said:
I had planned to buy the phone online or over the phone. Who knows, maybe I can try and negotiate my way to the $580 for the phone and a $30 prepaid plan.
Click to expand...
Click to collapse
Phone listed at $580 on their website, see if u can buy and select $30 prepaid plan the same time. If not see if you can buy online phone, order activation sim kit, and activate plan online when u get sim card.
Ian B
Target sells the $10 micro sim act kits for $10.00
---------- Post added at 01:03 PM ---------- Previous post was at 12:58 PM ----------
stevessvt said:
Curious to this outcome. Mine said if I brought it back I would have to pay a $50 restocking fee. The kid on the phone was a real D-bag.
Click to expand...
Click to collapse
Store could not do it because postpaid account in which phone was bought was closed since I ported to prepaid $30 plan. Called tmobile customer service and spoke w supervisor. She could not honor price difference since they change prices daily and do not price match within 30 days of purchase date. The don't even match their own price. May try online chat later tonight as last attempt. Something does not sound right here? Any suggestions??
Ian B
Skipjacks said:
Did you pay for the phone with a major credit card?
Some cards come with price match guarentees even if the retailers don't. So that if something goes on sale after you bought it the card company or the bank that issues it will refund the difference even if the store won't.
It's certainly worth a call to your credit card company to ask. Worst they can say is no.
Click to expand...
Click to collapse
Thanks will try that route.
just got back from the Tmob store.... it was a bit of a hastle....
first i called the 800 number but they said as i bought the phone in a store i needed to go back there.
the store then said they didnt sell them for the discounted price so sry....
called another store in a nearby town, they said sure we have it for the new price.
WTF
called back to the original store and they said sry ... come down with your reciept.
got off work ... went home got reciept.. drove to store (yesterday) and they said.. oh sry you already did an exchange (bad phone) you need a manager. I say sure wheres a manager.. they said you need to come back before 5.. oh and by the way tomorrow is your last day (30 days ).
sooooo come back today... and they are like we need to exchange the phone... im like seriously... just try without exchanging first please.
so it finally worked but geez they dont make it easy.....
wow you went to hell and back for that discount. Glad you got it. I bought mine online so calling retention is my only option.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
If your phone has issues and get a replacement like I did then you will get charged $99 for it and get a refund for the previous $149 purchase one they receive the phone.
Sent from my SGH-M919 using Tapatalk 4 Beta
Ok, I'm trying to weigh my options here. I have unlimited data and have no plan on ending that until they force me to. I have looked around and have found that a new HTC One still tends to go for around $500-550.
However, Verizon's ETF is $350, and now that the One can be had on contract for $50, it seems to me I could have the phone and only be out $400.
I actually ran this plan by a Best Buy employee as well to see if they could warn me of any pitfalls, and the guy said there would be no problem. But, I seem to find you guys know more than the guys at Best Buy or Verizon! So, here's what I had in mind...:
- Start a NEW LINE of service, not at all linked to my existing account, get whatever cheapest plan they have, and get the One for $50
- Wait out the 14 days "worry free" period, so that I am past the point where they would just want me to return the phone
- Cancel the service, pay the $350 ETF (plus a possible pro-rate for the half-month of service?)
- Profit!
Are there any catches? Any pitfalls? ANY way that I can screw myself over by doing this? Also, at what point can I switch the SIM card from my current phone over to the new phone? Right away or do I have to wait til I cancel the service? Do I need to do anything on the Verizon website as well? I have bought a phone outright for my wife and just switched the SIM and it worked fine.
bast525 said:
Ok, I'm trying to weigh my options here. I have unlimited data and have no plan on ending that until they force me to. I have looked around and have found that a new HTC One still tends to go for around $500-550.
However, Verizon's ETF is $350, and now that the One can be had on contract for $50, it seems to me I could have the phone and only be out $400.
I actually ran this plan by a Best Buy employee as well to see if they could warn me of any pitfalls, and the guy said there would be no problem. But, I seem to find you guys know more than the guys at Best Buy or Verizon! So, here's what I had in mind...:
- Start a NEW LINE of service, not at all linked to my existing account, get whatever cheapest plan they have, and get the One for $50
- Wait out the 14 days "worry free" period, so that I am past the point where they would just want me to return the phone
- Cancel the service, pay the $350 ETF (plus a possible pro-rate for the half-month of service?)
- Profit!
Are there any catches? Any pitfalls? ANY way that I can screw myself over by doing this? Also, at what point can I switch the SIM card from my current phone over to the new phone? Right away or do I have to wait til I cancel the service? Do I need to do anything on the Verizon website as well? I have bought a phone outright for my wife and just switched the SIM and it worked fine.
Click to expand...
Click to collapse
Other than losing tons of money I don't see an issue. Why not just pay the monthly payments and keep unlimited though?
Sent from my HTC6500LVW using xda app-developers app
bast525 said:
Ok, I'm trying to weigh my options here. I have unlimited data and have no plan on ending that until they force me to. I have looked around and have found that a new HTC One still tends to go for around $500-550.
However, Verizon's ETF is $350, and now that the One can be had on contract for $50, it seems to me I could have the phone and only be out $400.
I actually ran this plan by a Best Buy employee as well to see if they could warn me of any pitfalls, and the guy said there would be no problem. But, I seem to find you guys know more than the guys at Best Buy or Verizon! So, here's what I had in mind...:
- Start a NEW LINE of service, not at all linked to my existing account, get whatever cheapest plan they have, and get the One for $50
- Wait out the 14 days "worry free" period, so that I am past the point where they would just want me to return the phone
- Cancel the service, pay the $350 ETF (plus a possible pro-rate for the half-month of service?)
- Profit!
Are there any catches? Any pitfalls? ANY way that I can screw myself over by doing this? Also, at what point can I switch the SIM card from my current phone over to the new phone? Right away or do I have to wait til I cancel the service? Do I need to do anything on the Verizon website as well? I have bought a phone outright for my wife and just switched the SIM and it worked fine.
Click to expand...
Click to collapse
They will charge full price if phone if you don't return the phone. I use to work for Verizon in Columbia TN. This was the norm for that issue.
Sent from my HTCONE using xda app-developers app
cstrife999 said:
Other than losing tons of money I don't see an issue. Why not just pay the monthly payments and keep unlimited though?
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
Not sure I understand? Where am I losing tons of money?
wcr84 said:
They will charge full price if phone if you don't return the phone. I use to work for Verizon in Columbia TN. This was the norm for that issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Ok so as far as you know, what is the cut off where they can no longer ask me to return the phone, but will not charge me the full retail price of the phone either? After conversing with the Best Buy guy, he said this cut off is 14 days, after which they will not allow me to return the phone, and would only charge me the ETF, not the full price of the phone. Is he full of it?
wcr84 said:
They will charge full price if phone if you don't return the phone. I use to work for Verizon in Columbia TN. This was the norm for that issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
That's only if he does not pay the etf , if he pays the $350 they can't then charge for the phone .
Sent from my HTC6500LVW using Tapatalk 2
NOT TRUE. I just opened up a new account to get the phone for $149. It was my only choice since I have a concession account and Verizon would not sell me the phone unless they could attach it to a consumer account and I wasn't about to pay $699 at Best Buy. I cancelled the next day over the phone. The rep told me I was within my window to return the phone. I told him that I wanted to keep it and he said that was absolutely fine. Got my final bill about 2 weeks later and was charged $350 ETF, 1 day service $3.50, and $11.48 in taxes. They tried to charge me tax on the Activation fee which they eventually reversed since the account was cancelled within the first 3 days. In the end I paid a total of $565. The cheapest retail is at a VZW corporate store at $599. I was satisified.
Sent from my HTCONE using xda app-developers app[/QUOTE]
skorpyo31 said:
NOT TRUE. I just opened up a new account to get the phone for $149. It was my only choice since I have a concession account and Verizon would not sell me the phone unless they could attach it to a consumer account and I wasn't about to pay $699 at Best Buy. I cancelled the next day over the phone. The rep told me I was within my window to return the phone. I told him that I wanted to keep it and he said that was absolutely fine. Got my final bill about 2 weeks later and was charged $350 ETF, 1 day service $3.50, and $11.48 in taxes. They tried to charge me tax on the Activation fee which they eventually reversed since the account was cancelled within the first 3 days. In the end I paid a total of $565. The cheapest retail is at a VZW corporate store at $599. I was satisified.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
great info here, thank you. This is right in line with what I was expecting. Based on your experience, and the fact that the phone is now $50 on contract, I would say $465 is probably a good ballpark figure for what I should expect my total out of pocket cost to be for the phone.
wcr84 said:
They will charge full price if phone if you don't return the phone. I use to work for Verizon in Columbia TN. This was the norm for that issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
If that is what they told you, that is complete bull****. That's a bs line that INDIRECT stores tell their customers. I know this because I was a store manager for one. The indirect retailers get paid when you buy a phone. When that phone/line is canceled a DAY before 6 months in term, they get their money taken back from them. Any new line or upgrade needs to be active for a complete 6 months before they are free and clear of returns and chargebacks. You tell them to shove it and call their bluff...Corporate Verizon should have NO problem doing this, I've seen it done. Hell....I've done it, but do it at your own risk because I don't work for corporate and never have, so idk what kind of guidelines they have about these types of things...
EDIT*** I thought you said the store TOLD you that, I misread. You WORKED for Verizon? Was it corporate or indirect? I've done this before, and have helped friends do it as well and there were no issues....
bast525 said:
great info here, thank you. This is right in line with what I was expecting. Based on your experience, and the fact that the phone is now $50 on contract, I would say $465 is probably a good ballpark figure for what I should expect my total out of pocket cost to be for the phone.
Click to expand...
Click to collapse
Sounds right. I picked mine up from the same store that refused to sell the phone to me. I placed the order online and chose in store pickup. Phone was ready within an hour..
skorpyo31 said:
Sounds right. I picked mine up from the same store that refused to sell the phone to me. I placed the order online and chose in store pickup. Phone was ready within an hour..
Click to expand...
Click to collapse
Pay full retail or do the 12 monthly payments split on your bill.
zetsumeikuro said:
Pay full retail or do the 12 monthly payments split on your bill.
Click to expand...
Click to collapse
Orrr.... Pay less. By doing it his way?
Sent from my HTC6500LVW using Tapatalk 2
Ok, to play devil's advocate here.
1. Don't do it at an indirect. Best buy may be ok because they're large, and probably wouldn't notice/care enough to come after you with a chargeback. At my indirect you sign a separate contract saying if you cancel within 6 months, we will bill you full retail on the phone or you must return it to us.
2. If you cancel within the first 14 days, YES, corporate can bill your account full retail on the phone. Most carriers have a "gaming" department that handles cases like these.
(Source: I used to work in a gaming dept. Charged a guy full retail on 10 blackberry bolds )
3. You'll have the cost at the POS, a $35 activation fee, half a month of service, and the ETF. Just be aware of all of these.
4. When you call in to cancel DO NOT say it was lost/stolen. Don't want your ESN getting flagged
So for those of us that just picked up the S6 (Edge or not) T-Mobile is doing a promotion this weekend. They are offering the 64gb version for the same price as the 32gb. I just picked up the 64gb Edge yesterday and figured I would call in and see what they could do for me. Turns out they gave me an $80 bill credit. So if you just picked up your phone give them a call and see if they could help you out! It's a great deal.
Any deal on the 128gb version?
I didn't see anything for the 128gb unfortunately - here's what I saw.
http://www.androidcentral.com/t-mob...storage-galaxy-s6-no-additional-cost-and-more
TMo said a big fat no to me. They said I needed to go to the store, return my phone and get a new one.
Sent from my SM-G925T using Tapatalk
darkjedi said:
TMo said a big fat no to me. They said I needed to go to the store, return my phone and get a new one.
Sent from my SM-G925T using Tapatalk
Click to expand...
Click to collapse
Weird - the lady I spoke to put me on hold to talk to her manager then came back and told me I would have a bill credit of $80 within 24 hours. I just checked and it's there.
Sucks were you guys older than the 14 day period?
Callback #2 got me the credit, and a $20 "inconvenience" credit. Nice!
Sent from my SM-G925T using Tapatalk
Wtf I chatted with T-Mobile on an online chat and they said I had to do a return exchange. Can somebody guide me here?
EDIT: I have a 32 GB variant.
DroidOnRoids said:
Wtf I chatted with T-Mobile on an online chat and they said I had to do a return exchange. Can somebody guide me here?
EDIT: I have a 32 GB variant.
Click to expand...
Click to collapse
Probably not much they can do for you. There's no discount on the 32gb versions.
If you get to the customer loyalty department or retail support, they could help you out though.
Did any of y'all goto their website? 128gb for 64gb price.
128 for 64 GB price and 64 for 32 GB price. Anyone got their tracking numbers just yet?
I bought mine a month ago, when I found out they lowered the price for the weekend I called T-Mobile, talked to customer service, I got transferred to customer loyalty department and they said there is noting they can do about it, one of them told me to trade my 128 gb edge for credit and buy another one at the discounted price.. lol... some logic there.
So I went to their facebook page and complained last night.
I got a reply this morning from their T-Force team to msg them on facebook with more details.
After 5 mins I got the reply I needed.
""You're most welcome, Michael. I'm glad you got the S6 Edge. It's a great device. The $100 plus tax credit has been applied, and you'll see that credit impacting your current balance due by dialing #225# and send on your device any time. *JB""
So I checked my balance and sure enough, it was 108 dollars lower.
Then about 30 minutes later I get the text msg
Don't take this the wrong way - but what did you complain about? When you bought the phone a month ago you were content with the price. You were not in your buyers remorse period like some of us were when we talked to the customer service dept. Complaining on a public venue about T-Mobile not giving you money for something you bought over a month ago is kind of ridiculous.
my complain was I had another 128gb I bought from costco, i tried to unlock it and I was told they cant because even though I bought from a tmobile kiosk in costco, it was not a tmobile phone, so I sold it and lost money in the process, bought another one then a few days later they offer it for 100 less? I dont think so.
As far as the 100 dollars, really? you would if you could, so please, don't give me that, and tmobile didnt think it was ridiculous, thats why they gave me the credit.
Its like buying a 75k bmw form the dealer and a month later they drop the price 10k for a weekend, you wont care? give me a break...
Anyways, even if you are out of your buyers remorse period, make some noise and your money back, unless you are mr money bags ^^ and you dont care
Synyster06Gates said:
Don't take this the wrong way - but what did you complain about? When you bought the phone a month ago you were content with the price. You were not in your buyers remorse period like some of us were when we talked to the customer service dept. Complaining on a public venue about T-Mobile not giving you money for something you bought over a month ago is kind of ridiculous.
Click to expand...
Click to collapse
Personally, I don't find it ridiculous at all. Everyone wants to try and save some money here and there. Most retailers today have price protection policies for when an item you purchased goes on sale at a later time. My mom always told me that the key to financial management was always trying to find a deal so that the extra money you save could stay in the bank to earn interest. Then again, she also said, "If you don't have anything nice to say"....
shoresteve626 said:
Personally, I don't find it ridiculous at all. Everyone wants to try and save some money here and there. Most retailers today have price protection policies for when an item you purchased goes on sale at a later time. My mom always told me that the key to financial management was always trying to find a deal so that the extra money you save could stay in the bank to earn interest. Then again, she also said, "If you don't have anything nice to say"....
Click to expand...
Click to collapse
Yeah, a few days maybe. Very few companies will do this a month after purchase. Why bother having a sale if they all honored sale prices to anyone who asks over a month after the original purchase? Asking about it is fine - and I understand that completely. Posting complaints about the company for everyone to see on social media because you were told no but feel entitled to the price difference is something else all together.