Sprint Tep - Sprint Samsung Galaxy S III

Anyone know how long itv takes to get replacement phone through insurance??
I started a thread earlier and i was very upset at the time I didnt mean to ask something like that..I knew it was wrong and I appoligize. Moderator (kennyglass) sorry that was an inapropriate and it wont happen again.
Like I said I was acting out of frustration and my actions were not called for.
So yeah anyone who has dealt with tep how long to get new phone shipped Thanks in advance for any feedback
Sent from my jellybombed jellywiz Galaxy S3!!

1 business day
Sent from my SPH-L710 using xda app-developers app

Takes business day, so if you can then now, you'll get it on Thursday.
It also depends on if they have the phone in stock or not.
Sent from my SPH-L710 using xda premium

Some tech stores have cool techs.. stop buy and see if they have a dead s3 with a good screen that they could swap it out for ya.
Offer lunch/breakfast etc
Much cheaper than the deductible
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JSarella said:
Takes business day, so if you can then now, you'll get it on Thursday.
It also depends on if they have the phone in stock or not.
Sent from my SPH-L710 using xda premium
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Click to collapse
Took me more than 3 weeks with nothing but lies told as of why the wait. Sammy fixes them for 180 including next day round trip shipping

Related

Do you think Sprint will be getting the Black color GSIII?

Well, do ya?
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I don't think so. Get a black case. I almost looks black then.
Sent from my SPH-L710 using xda app-developers app
I guess I'm going to have to get one...they have some pretty good deals at cruzerlite, perhaps I'll get one of those
Sent from my Transformer Prime TF201 using xda app-developers app
They can't afford more colors
They didn't all their money bringing iPhones to their network
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gtuansdiamm said:
They can't afford more colors
They didn't all their money bringing iPhones to their network
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Sad, but probably true. Can't help you on the front housing, but you can buy back covers on eBay for cheap...in just about any color you want. Lol
Sent from my JBombed SGS3 v4.3 in pink and blue! : )
What about the 64gb one? I was waiting but not sure I want to wait much longer
Sent from my MB855 using xda premium
Would be nice if they offered some other colors. I got to play with a co-worker's white SGS III yesterday and I actually liked it. Still trying to decide if I want the SGS III or the EVO LTE
Sent using my HTC EVO 4G and a magic wand
Well if they come out with one...I hope its within 30 days of my purchase, so I can take advantage of that return/exchange policy
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Jcossack88 said:
Well if they come out with one...I hope its within 30 days of my purchase, so I can take advantage of that return/exchange policy
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Click to expand...
Click to collapse
14 days, not 30
stock unrooted gs3
ajk511 said:
14 days, not 30
stock unrooted gs3
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I'm in California, its law to have a 30 day return policy. Unless they post (in writing) at each entrance and cash register, while clearly explaining such after each purchase. Last time I went to Sprint....I didn't see any signs.
Sent from my SPH-D710 using xda app-developers app
Sprint has signs at the front of all corporate retail locations that state the return policy. Also the contract clearly states the return period and it is given verbally by the sales personnel at the time of purchase. Sprint is well aware of California laws but remember that authorized retailers such as best buy have a 30 day return policy that is only for the device itself. The contract expiration is 14 days no matter where you buy the device from and regardless of what you decide to do with the device itself. (keep it, sell it, return it for refund, throw it in the river, etc) So technically you can return the device after the 14 day contract period for a full refund but you will still be held in contract without the new device active on your line of service. So do all of your evaluations within the first 14 days no matter where you decide to buy your new phone. Just making this clear to some who find this a bit confusing.
Eventually it will
??>>
Jcossack88 said:
Well, do ya?
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
I don't think so .. but I seen a friend with a green gs3 from sprint no case
I haven't even seen green advertised anywhere
Sent from my SPH-D710 using xda app-developers app
Depends, I guess. Has anyone heard of plans for any hardware revisions? Maybe later on there will be different colors for different editions. To me, this "pubic blew" looks close enough to charcoalish-black that I'm satisfied. I'm putting an ugly otterbox on it anyway.

back orderd

ok so i called tmobile about my phone messing up and they had no problem hooking me up with a replacement phone but the problem is that everything is on back order andthey couldnt give me a deffinate answer on when ill get the replacement they can only say maybe nov. 5th so my question is has anyone else gone throught this and how long did tmobile take and how did everything turn out
jmcandrews83 said:
ok so i called tmobile about my phone messing up and they had no problem hooking me up with a replacement phone but the problem is that everything is on back order andthey couldnt give me a deffinate answer on when ill get the replacement they can only say maybe nov. 5th so my question is has anyone else gone throught this and how long did tmobile take and how did everything turn out
Click to expand...
Click to collapse
Hade same problem. Order placed October 13 and received October 21.
Sent from my SGH-T989 using xda premium
ya i kinda figuered that was going to happen lol but the good thing is that you did eventually get it so that helps me out a bit
Did they offer you an alternative phone? That happened with my hd2 and they sent me a g2x they told me the rep told me at the time "whatever that's worth" that in these cases they offer an upgraded phone I seen some one saying they were offering the one s but I think thats a down grade lol
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I did the same thing. They told me to call back cause I didn't want the phone they was going to send me. Some htc crap. I was like how bout the gs3. They said we can't do that. I said you mean to tell me your completely out of stock of the phone I'm in now that I have to wait for a replacement and your wanting me to downgrade... I don't think so. There idiots !!!!
Sent from my SGH-T989 using xda app-developers app
ok so i got an email today from t mobile confirming that my phone has been shipped so i checked upss.com and it shows that the phone is on rout and should be at my house tomorrow so im keeping my fingers crossed
Wow Thats weird. I did a warranty replacement on Tuesday Oct 30th and it arrived on Thursday Nov 1st. They said it would get here by the 8th.... and its a BRAND NEW phone. Box headphones USB etc.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
How much was it?
I got charged $20 for the warranty exchange
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I got a refurbished phone for warranty exchange. And the screen has blobs and vertical lines. But im tired of replacing again.
Sent from my SGH-T989 using xda app-developers app
Guess I got lucky I was having rebooting issues.
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IMEI Unlock

Long story short, need help getting my note 2 unblocked. TMobile blocked it because they thought they lost it during shipping. Well I got the phone, used it for 4 days and then got blocked. Any help?
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dsd424 said:
Long story short, need help getting my note 2 unblocked. TMobile blocked it because they thought they lost it during shipping. Well I got the phone, used it for 4 days and then got blocked. Any help?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Yea call T mobile
Sent from my SGH-T889 using XDA Premium HD app
I'd recommend getting help from T-Mobile via their live chat service.
http://support.t-mobile.com/community/chat
More efficient than calling.
Been on the phone with tmobile for the whole week. They wont help out. They basically sent me another Note 2 for free without me even asking them and now im stuck. I want to get rid of it, but its still blocked. Got TWO Note 2s for FREE in the same week. But neither work because of the block and bad storms knocking out towers in my area. FRUSTRATED!!!!
That just doesnt sound right to me. Tmobile isnt in the business of sending out free note2 with blocked imei number
...what are you really trying to do?
Sent from my SGH-T889 using Tapatalk 2
Didnt ask for the other note, they sent it to me because they tech support guy simply said, "its a paperweight" Now I have an extra note that blocked by tmobile
Are you asking us to help you scam someone else? The guy was right, its a paperweight.
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mdt73 said:
Are you asking us to help you scam someone else? The guy was right, its a paperweight.
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Dsd424 you can scam me! Im not joking! I can use that deadweight t889 u have! Let me know! Pm me! Thanks! .)
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Use it for parts or do a tear down...ibl
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blchff04 said:
Use it for parts or do a tear down...ibl
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Click to collapse
No! Why do that?! When the phone is still good! Send it to me! .)
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haha yea guys. well after many conversations with tmob, i basically am stuck with an extra note 2. they wont unblock the imei for me. and to whoever said i am scamming someone, please dont make up any stories. They sent the second note 2 because they wanted to, not me. I just wanted my first note2 fixed. Story over.
Since they sent you another note, shouldn't you return the first note back?
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kissmegoodbye said:
Since they sent you another note, shouldn't you return the first note back?
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Click to collapse
Thats the honest thing to do.
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mdt73 said:
Thats the honest thing to do.
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Click to collapse
If T-mobile did not tell me to send the phone back than I would NOT send it back.... It sounds to me like they already know he has the extra phone but don't care, so sell it to someone for parts or whatever they want to do with it..... If you want to keep it then you have no options with T-mobile but you can get it activated on Straight Talk or Simple Mobile cause they don't tend to care or even know if it's disabled by T-mobile... I am NOT promoting fraud but if you are being honest I am giving you an honest answer...
"When you ASSUME you make an ass out of u and me" so let's not assume he is being fraudulent when he just asked a question...
shojus said:
If T-mobile did not tell me to send the phone back than I would NOT send it back.... It sounds to me like they already know he has the extra phone but don't care, so sell it to someone for parts or whatever they want to do with it..... If you want to keep it then you have no options with T-mobile but you can get it activated on Straight Talk or Simple Mobile cause they don't tend to care or even know if it's disabled by T-mobile... I am NOT promoting fraud but if you are being honest I am giving you an honest answer...
"When you ASSUME you make an ass out of u and me" so let's not assume he is being fraudulent when he just asked a question...
Click to expand...
Click to collapse
I love this guy
Sent from my SGH-T889 using xda app-developers app
ive been with T mobile for six years they never just sent me a phone and i was allowed to keep the other considering how much this one cost.. They were real anole about me sending back my vibrant a few years back and my sg3 a few months ago... this phone cost about as much as those two combined.. Be careful bro.. you may get a repackaging fee...
Yea to those who feel I'm being dishonest, please read the whole story and don't judge. I never asked for the second phone. Tmobile told me to keep it, quote "its basically a paperweight" they said that not me. Been on the phone with them all week long. They just want me to keep it, trash it, whatever I wanted to do to it.
Sent from my SGH-T889 using xda app-developers app
send first phone back, upon receipt of first phone, it will prove that you are legit. Sorry dude, but your story is really really hard to believe, you most likely will get a bill for that first one.
deviusdragger said:
send first phone back, upon receipt of first phone, it will prove that you are legit. Sorry dude, but your story is really really hard to believe, you most likely will get a bill for that first one.
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Click to collapse
I actually think the person he sells the phone to will find out its blacklisted, regardless of what carrier its on. At that point the new owner will do one of two things; call the police, or show back up with friends and ensure they get their money back. You have one working note, and an extra one that should be sent back because thats the honest thing to do. Why do you think otherwise. Go troll some of the lesser sites, I dont believe xda is the proper place for you to try and learn how to reprogram an IMEI in order to circumvent t-mobile block on your phone, as its concidered stolen at this point.
Sent from my SGH-T889 using xda premium
If your story is true, I wouldn't send it back... t-mobiles mistake, not yours... if you want to throw it to a dev for dev use shoot me a pm (not for me, but a dev on gsIII that wants one to dev on)

Lets introduce ourselves

My names kyle and I work for sprint corporate as a tc i feel this is the highest quality phone we've sold i Love it I didn't expect this many customization options right out of the box only thing better would be battery life I'm def getting leff than my s3 Even with same set up
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I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
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shook187 said:
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
Sent from my SPH-L900 using xda premium
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Click to collapse
He maybe he has a lisp, and hes trying to portray it in his writing to feel more comfortable about himself
I'm Robby, Sr. Systems Admin, windows and the only linux admin within a large restaurant and supply company.
I also just realized that once we get CM10, and I have a firm belief that we will see it, I can change my sig on my messages to
"sent from Optimus Dime", patiently looking forward to this.
shook187 said:
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
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Click to collapse
No need to be a doochbag just trying to be friendly but I guess it is true all you note users do really have an inferiority complex
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shook187 said:
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
Sent from my SPH-L900 using xda premium
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Click to collapse
Im not a genious but im guessing he's a tech.....oh btw I also work for Sprint as a LRC nice to know there are some fellows Sprint employee
here !
Did you say the battery life was better than your s3?
Sent from my LG-LS970 using xda app-developers app
I'll say the battery life is better than my wife's S3..
Disclaimer: I've only had the phone since Sunday, and she has JB while I still have ICS ( ).. end of disclaimer!
genaro12543 said:
Did you say the battery life was better than your s3?
Sent from my LG-LS970 using xda app-developers app
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Click to collapse
No my battery life is not better i can barely get 9 hours
Sent from my LG-LS970 using xda premium
Try using eco mode, that helps tremendously.
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latindor17 said:
Try using eco mode, that helps tremendously.
Sent from my LG-LS970 using xda app-developers app
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Click to collapse
Unfortunately I am even with with auto sync disabled
Sent from my LG-LS970 using xda premium
Definitely better than many galaxy nexus I'm on eco mode as well I'm getting about three hours of on screen time per charge. With it being this fast,I'm not complaining.
For what its worth of you look at the battery stats it looks like android os is killing alot of battery which is an ice cream sandwich bug. Dont know if it actually does kill as much as it states but. it could indicate something isnt allowing the phone to sleep properly. Hoping an os update will squeeze some more juicr outta this thing also hopng itll kill the overheating issue but well see
Sent from my LG-LS970 using xda app-developers app
Getting this asap looks great
Sent from my GT-I9300 using xda premium
Sup people, Im Brian D, just got this phone Wednesday. Came from a HTC Evo4G that was way overdue for upgrade. I absolutely love this phone so far. As stated, the only thing that's not excellent, is the camera, which is decent...but far from awesome.
As far as speed, the phone seems like it knows what I'm gonna do before I even do it...it's so fast it's just crazy. I rooted on the first day, tweeked it a lil bit and did a quadrant test just out of curiosity and got this 7736...mind BLOWN! That is unreal, especially when the max I ever got outta my Evo was around 1200.
Also, my battery life has been excellent so far. Don't know what some of you guys are having issues with. On Eco-mode, and with moderate use aka not TRYING to burn my battery, here is where I am now...with battery left to spare. Overall, I'm loving this phone. It was between the Samsung GS3 and this phone for my upgrade and went with this because of future potential. I'm sure the bootloader will be unlocked soon...too many smart people out there are already trying to make it happen. And once it is unlocked...imagine the possibilities with this monsterous piece of hardware!!
Sent from my LG-LS970 using xda premium
Hey guys,
I am on the Sprint Employee plan (the wireless advantage club) and I want to get this phone and have an upgrade but it won't let me purchase. They say my account isn't allowed to get it yet. But I see that you guys are actual employees and have it. Did you buy it unlocked or something? Thanks.
I'm Tony from Ohio. I've been a lurker here for a few years now. This is only my second Android smartphone and I absolutely love it. Can't wait to see the bootloader unlocked and a big thanks to everyone working towards it!
To the sprint employees. Maybe yall can answer. Is sprint blocking Google wallet or is wallet not going to be compatible with LGOG
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Kchitown1977 said:
To the sprint employees. Maybe yall can answer. Is sprint blocking Google wallet or is wallet not going to be compatible with LGOG
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Were in the dark as much as you unfortunately
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megamaster2 said:
Hey guys,
I am on the Sprint Employee plan (the wireless advantage club) and I want to get this phone and have an upgrade but it won't let me purchase. They say my account isn't allowed to get it yet. But I see that you guys are actual employees and have it. Did you buy it unlocked or something? Thanks.
Click to expand...
Click to collapse
To be honest that means somebody on your plan has an outstanding balance or balance that needs to be paid, I had prob 10 people at one point and no one paid there bills on time , some people didn't understand how the program worked and way over spent it was just a nightmare, so now its me and the wife that's it. I got mine through my outside account and then swapped it on to my line NP as I wasn't able to upgrade but it says it is available through swac accounts. Did the person that your under order it for you or send you the swac link to shop or are you just trying to upgrade on sprint.com ?
Sent from my Nexus 7 using xda app-developers app
BigRitz said:
To be honest that means somebody on your plan has an outstanding balance or balance that needs to be paid, I had prob 10 people at one point and no one paid there bills on time , some people didn't understand how the program worked and way over spent it was just a nightmare, so now its me and the wife that's it. I got mine through my outside account and then swapped it on to my line NP as I wasn't able to upgrade but it says it is available through swac accounts. Did the person that your under order it for you or send you the swac link to shop or are you just trying to upgrade on sprint.com ?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hm, well I do have an outstanding balance for my monthly bill due on the 27th that I was going to pay this weekend. I found out today that the Employee I'm under has to order it for me so he's going to check soon. I have an upgrade, so if I pay my bill will he be able to order it for me? Some people say employees can't get it yet.
My whole story: Ordered HTC Evo 4G LTE on Nov 2. Got it a week after (hit by Sandy :/). Sense is slow and buggy and I love the hardware, hating the software. But since I still was in 14 days and I really really wanted this phone, decided to cancel. Waiting for my return kit for this phone but I need a phone to hold me over when that comes since no one would let me order the Optimus G. So basically, I have the EVO now, and I'm waiting till the G is available. I'll be returning this EVO by Thanksgiving so I really wanted the G by then. If not, I may be phoneless for a couple days since I have no previous Sprint phone as this is my first time with them. Ah well.
I appreciate the insight.
Yea even tho its a lil cheaper advantage lines become a pain in the butt , its easier and almost as cheap to just send friends a link to the referral program
Sent from my LG-LS970 using xda app-developers app

Possible to get free fix?

So, my power button has decided to act up and when I touch it, it brings up the extended menu, and no matter what I do from there it restarts the phone. So I took it to my local sprint store, and the guy told me to take the peice that actually pushes the button off and clean it myself. Offered no help, or how to do it or anything. Well needless to say I tried, and now it's completely stuck. Do you think I could get it fixed or a replacement for free because of that or no?
Sent from my SPH-D710 using Tapatalk 2
If there is no water damage. I'm sure you can get it replaced.
Sent from my SPH-D710 using Tapatalk 4
Take it to a sprint repair center. They'll replace it for free if you have insurance since this is a common problem. I had this issue with my 1st phone and had it replaced within 3 days because of it.
Sent from Tapatalk on my S2.
FuMMoD said:
Take it to a sprint repair center. They'll replace it for free if you have insurance since this is a common problem. I had this issue with my 1st phone and had it replaced within 3 days because of it.
Sent from Tapatalk on my S2.
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Click to collapse
I don't have insurance though, and it would have been fine had the guy not told me to do that. Plus idk where there's a repair center near me.
Sent from my SPH-D710 using Tapatalk 2
I YouTubed it myself, as the sprint repair center said they won't fix it unless I give them $150. I told them no way I would give them that kind of money for a phone that was free at their store. That was the straw that broke the camels back for me. Just waiting until December, then t mobile here I come.
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noobtoob said:
I YouTubed it myself, as the sprint repair center said they won't fix it unless I give them $150. I told them no way I would give them that kind of money for a phone that was free at their store. That was the straw that broke the camels back for me. Just waiting until December, then t mobile here I come.
Sent from my SPH-D710 using xda premium
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Click to collapse
I have to wait until may :thumbdown:
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H4rryTipp3r said:
I have to wait until may :thumbdown:
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Click to collapse
OUCH! Good luck with that one. At least call them constantly telling them service sucks or something. I did that for like 3 weeks straight. Finally just told them they aren't holding up to their end of the bargain. They removed all kinds of towers in my area to make room for the "upgrade" but don't plan on starting until 2015. Asked them to cancel and waive my etf. Gave me $30 off per month until contact is up. Forced roaming on vzw and things are OK that way. Basically waiting to either get kicked, or contract end, whichever is first.
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