Phone insurance? - Galaxy Note II Q&A, Help & Troubleshooting

Hey guys,
I'm a note 1 user and i'm getting a note 2, either the unlocked or the AT&T model.
Every phone i got, I either utilized the carrier's insurance for 7-8 dollars a month, or for my last phone, I bought it at best buy, so i used their insurance which is about 10 dollars a month but there is no deductible when you need a new one, whereas carriers charge 1-200 deductible.
But, best buy's insurance doesnt cover loss or theft..
Aanyway, does anyone know of any good third party insurance where you can buy the phone anywhere and then sign up for the insurance, does that exist? I dont know much about buying phones unlocked but when you guys spent 700+ dollars on this phone did you buy protection from somewhere? what happens if you break it?
Thanks

I use Worth Ave Group, good coverages, quick with claims and have really good customer service imo. I think they have the cheapest deductible ($50) compare to other insurance companies that I looked up.
Sent from my GT-I9300 using Tapatalk 2

zen0s said:
I use Worth Ave Group, good coverages, quick with claims and have really good customer service imo. I think they have the cheapest deductible ($50) compare to other insurance companies that I looked up.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
So i called up and asked alot of questions, it seems pretty good. They dont cover loss, but then again, neither does best buy, and it is verry cheap.
you only pay 64 dollars for up to 599 worth of coverage. They will only pay whatever the phone is going for at the time you file the claim, but still..
So, i buy the note 2 either unlocked or att off contract for about 700, the plan will cost 64, and a year later i want to buy the note 3, i cash in for about 500, i pay another 50, so i end up with 450 in my pocket, about 390 in reality... not bad..
and its good all around because i may end up breaking the phone because i dont use cases..
they do insurance for cameras, laptops, tablets.... this may be the way to go..
do you have any experiences you can share?

Here are the things I like about Carrier coverage:
Covers EVERYTHING (including loss)
Overnight delivery of your phone
This is what I dislike:
High deductible (Sprint) = $100 for screen breaks and loss.
I am most likely transferring to AT&T but wondering if I should get something that includes my likes and if possible fixes my dislikes. Is there anything out there?

Milkman00 said:
Here are the things I like about Carrier coverage:
Covers EVERYTHING (including loss)
Overnight delivery of your phone
This is what I dislike:
High deductible (Sprint) = $100 for screen breaks and loss.
I am most likely transferring to AT&T but wondering if I should get something that includes my likes and if possible fixes my dislikes. Is there anything out there?
Click to expand...
Click to collapse
250 for sprint bro it all change not 100

mrej201 said:
250 for sprint bro it all change not 100
Click to expand...
Click to collapse
Are you telling me that Sprint's deductible is now $250!? I just get happier and happier about leaving Sprint.

Slap-Yourself :) said:
Are you telling me that Sprint's deductible is now $250!? I just get happier and happier about leaving Sprint.
Click to expand...
Click to collapse
yea broo 200 to 250 that why im asking wat other insurance i can get cuz i wanna get sprint

mrej201 said:
yea broo 200 to 250 that why im asking wat other insurance i can get cuz i wanna get sprint
Click to expand...
Click to collapse
Dude! That's ridiculous! Why the hell would you pay 10 bucks a month and then $200 for a phone claim? I know that it may be Asurion raising the price of the deductible but thats just stupid.

You might want to check out Square trade. Fair pricing and good reviews on claims. I've never had to file a claim.
Sent from my Nexus 7 using Tapatalk 2

Why is anyone using carrier insurance? Go to squaretrade... now!

I'm looking to get the Galaxy Note II either with Sprint but I'm curious if the $200 deductible will hold true for it because currently the fine print (http://www.phoneclaim.com/doc_list/...ble-schedule-061712?tmpl=component&format=raw) shows it currently excludes tablets (even though Note is technically a phone with tablet abilities).
I love the squaretrade option so far and will probably end up going with it but I'm curious if anyone knows about the deductible rates with Verizon for lost/stolen for the upcoming Galaxy Note II. I know they both have Asurion but I'm pretty sure they didn't raise deductibles like sprint, $11 is a killer especially if you don't end up using it. I've been paying $8 for over 2 years and never had to use the insurance, so it would have been nice to get it refunded for taking good care of my phone.
Also, it's very unclear whether the deductible applies to specific repairs/damage. My experiences have always been that I never had to pay deductible unless it was stolen/lost, but some people are saying that water damage or glass damage now requires deductible, etc..
If it weren't for Sprint's Google Voice Integration (use it too heavily to try workarounds, biggest caveat is ensuring my calls always show callerid from my would-be Sprint-2-GVoice ported number), getting a free femtocell tower, and employee 25% off discount, I would seriously consider Verizon for 2 years until Sprint gets their LTE + Advanced going. Insurance is the big factor that might make me switch, but I'll probably lose their coverage and go with squaretrade and just be extra careful to not lose my phone. However, Is limited great coverage and data speeds > unlimited delayed LTE and typical 1 mbps 3G speeds?
Hope softbank helps make Sprint LTE deployment significantly faster.

It's still a phone and should be covered under TEP with no issues. It will fall under the new higher monthly insurance fee, plus incur the much higher deductible. For the first time I am seriously considering outside insurance, instead of Sprints TEP coverage.
Sent from my Clean Rom'd HTC Flyer using XDA Premium.

I loved Square Trade for a while, but due to quality issues with their replacement parts of my Android Tablet, I am a bit hesitant to use them.
Problems with SquareTrade:
Time without a phone during a warranty claim
Does not cover loss
$250 for a deductible with TEP is EXTREME. Does anyone know what AT&T's pricing structure for their service is?

Sprint appears to have a Deductible Schedule. So far, I don't see $250 for any phone, but I only tried the Galaxy S3 is $150 and the og EVO is $100.
I also didn't realized they have a Total Equipment Protection (covers loss) and an Equip Replacement plan.
http://www.phoneclaim.com/sprint/deductible
The Note 2 isn't listed yet.

I'm willing to bet the note 2 will be the first $200 deductible phone. There is a currently empty tier 4.
Sent from my shooter using xda premium

wekebu said:
Sprint appears to have a Deductible Schedule. So far, I don't see $250 for any phone, but I only tried the Galaxy S3 is $150 and the og EVO is $100.
I also didn't realized they have a Total Equipment Protection (covers loss) and an Equip Replacement plan.
http://www.phoneclaim.com/sprint/deductible
The Note 2 isn't listed yet.
Click to expand...
Click to collapse
Yeah not sure why people keep posting the $250 gibberish. It's currently $150 for lost stolen water damage, more than 2 screen cracks more than an Inch long each and damaged beyond repair
Sent from my SPH-L710 using xda app-developers app

Related

To insure or not insure, that is the question?

So, I'm eligible on Wed. to upgrade and get myself the S3. My question is whether to insure it or not? I believe it's now $11/month and $150 deductible? Thoughts?
Thanks!
Worth it don't risk it I wouldn't I love this thing too much..
Sent from my Galaxy S3
Get insurance from worth ave group. Best value!
Sent from my SPH-L710 using Tapatalk 2
ripalsanghani said:
Get insurance from worth ave group. Best value!
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Thanks, I'll check it out!
To Insure or not
sandman512 said:
So, I'm eligible on Wed. to upgrade and get myself the S3. My question is whether to insure it or not? I believe it's now $11/month and $150 deductible? Thoughts?
Thanks![11 dollars a month no way, I pay 8 dollars a month on my plan. It's definitely worth having insurance i have bricked two phones over the past 3 years and I have gotten a replacement free of charge trough Sprint, now Asurion is a very crappy insurance service, They wanted to charge me 500 usd for a broken HTC Evo Design that had been run over and sent back for replacement.]
Click to expand...
Click to collapse
Before you get this from Sprint...check Best Buy...you get all the same offers that sprint gives...and insurance is around 10 bucks no deductable...you can also get a free extra battery from the insurance.
Sent from my cm_tenderloin using xda app-developers app
Thanks for the replies, I'm on the SERO plan, so not sure BB can do the upgrade.
I went with the best buy insurance. There is no deductible but they do not cover lost or stolen phones. Plus if you pay for the full 2 years at once they give you a discount. I believe it came out to $170, which is about $7 a month.
ToiletDuck555 said:
but they do not cover lost or stolen phones
Click to expand...
Click to collapse
This is the number 1 reason I went with Sprint's TEP.
Worst case, I pay $150 for a new phone, and if it an actual hardware issue (not water or something "I" did) Sprint replaces it for free.
I got a replacement ET4G (bad GPS), and 2 replacement Samsung Moments (Bad USB Ports) all for free. Also got a replacement moment when it was less than 2 months old (stolen) for $100.
IMO, if you don't have some sort of insurance on your phone, you're nuts.
over two years with insurance if you file a claim, you will spend $414. if you break your phone without insurance the phone will cost $549.
personally, i have two children under three years old that throw objects very well. that includes cell phones laying around, so i have insurance on it
if you break your phone without insurance the phone will cost $549.
YOu're forgetting phone prices come down substantially after the first 6 months...
Personally I have only needed insurance once... paid 150 deductible for what would have cost me at most $200 to buy off ebay/craigslist for the same 'used' phone. Could have saved myself the year of premiums.
Didn't buy the insurance on the S3...remember manufacturer defects are still covered under it's warranty as well. (Though I don't recall how long that is just now... 90 day, or 1 yr).
Click to expand...
Click to collapse
Click to expand...
Click to collapse
You best read about BB insurance claims
ToiletDuck555 said:
I went with the best buy insurance. There is no deductible but they do not cover lost or stolen phones. Plus if you pay for the full 2 years at once they give you a discount. I believe it came out to $170, which is about $7 a month.
Click to expand...
Click to collapse
A lot of people have had very bad experiences trying to claim a broken phone.
I opted out of insurance. I got the HD2 a month before it was released when I worked for t-mobile and just recently sold it when I bought this phone through sprint. I just go out of my way to be careful wIth a phone.
unxguyjr said:
Before you get this from Sprint...check Best Buy...you get all the same offers that sprint gives...and insurance is around 10 bucks no deductable...you can also get a free extra battery from the insurance.
Sent from my cm_tenderloin using xda app-developers app
Click to expand...
Click to collapse
How do you get a free extra battery
Sent from my SPH-L710...if some one helps you press the thanks button
sandman512 said:
So, I'm eligible on Wed. to upgrade and get myself the S3. My question is whether to insure it or not? I believe it's now $11/month and $150 deductible? Thoughts?
Thanks!
Click to expand...
Click to collapse
Personnal preference is squaretrade. Wait for a 30% discount and it will be $95 for two years of coverage
Insurance, isnt always for you. its a given that youll be babying your phone. it covers the world around you. Sprint - Asurion TEP bills your cellphone to your account at your request. the only caveat is that its 150 dollar every claim deductable. im replacing my galaxy s3 in an insurance claim and since its so new its still currently on backorder. but they say itll take 5-7 business days. normally if you get your claim in before 10pm you get a new device out within 24 hours. its quite nice when it works as it should.

[Q] Best insurance option in case my phone gets stolen or lost?

which insurance do you guys recommend for my new note 2 in case it gets stolen or lost?
also i got my daughter an iphone 5(i couldn't convince her to get the s3 instead), so i need insurance for it as well in case it is lost or stolen.
Thanks
I use Sprint's TEP. It's pretty good.... Expensive than others.
DarkManX4lf said:
I use Sprint's TEP. It's pretty good.... Expensive than others.
Click to expand...
Click to collapse
thanks i will check them out for my note 2, but i dont think they cover lost/stolen for the iphone 5.
Please read forum rules before posting
Questions go in Q&A
Thread moved
Thank you for your cooperation
Friendly neighborhood Moderator
best insurance I found is worth ave group.
with coupon codes its $66.20 a year for $2000 in coverage unlimited usage and $25 deductible.
Covers damage and theft but not loss then again if its lost IT IS stolen so file a police report.
sprints TEP is $11 a month in other words $132 a year AND the deductible is $200 !!! and IIRC you can only use it once a year (I could be wrong on that)
I think worth without coupon code is $75 a year or something like that. way way cheaper and better than sprints tep and it covers all your toys (I have all my phones my laptop and my camera's on it)
just sign up for the student plan.
Squaretrade
I have had no problems with squaretrade
their quick also much cheaper the Sprint TEP
nerys71 said:
best insurance I found is worth ave group.
with coupon codes its $66.20 a year for $2000 in coverage unlimited usage and $25 deductible.
Covers damage and theft but not loss then again if its lost IT IS stolen so file a police report.
sprints TEP is $11 a month in other words $132 a year AND the deductible is $200 !!! and IIRC you can only use it once a year (I could be wrong on that)
I think worth without coupon code is $75 a year or something like that. way way cheaper and better than sprints tep and it covers all your toys (I have all my phones my laptop and my camera's on it)
just sign up for the student plan.
Click to expand...
Click to collapse
thanks i will check out worth ave group
waky02 said:
I have had no problems with squaretrade
their quick also much cheaper the Sprint TEP
Click to expand...
Click to collapse
i thought squaretrade doesn't cover lost or stolen?
Sprint total protection.
Applies gps to your phone if lost, can track from your pc and they give you a new phone if broken.
Extra 8 bucks a month.
Sent from my SPH-L900 using xda premium
devynbf said:
Sprint total protection.
Applies gps to your phone if lost, can track from your pc and they give you a new phone if broken.
Extra 8 bucks a month.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
It is $11 for the note 2...and the gps tracking is optional. If you don't set it up before hand it won't work. Not to mention most stolen phones are either imediately turned off or hard reset. (though I have talked to a few people that have found their phone this way)
Sent from my SPH-L900 using xda app-developers app
your right sorry
they do not
Sprints coverage has 2 parts. One is insurance and the other is tep. The insurance is from asurion, you pay 200 and they ship you a new phone and you get it by the next business day. The tep which is total equipment protection is used whenever you have a problem with your phone that isn't covered under warranty anymore. For example if your speaker goes out they will fix it for free or if like me your screen starts messing up they will get you a whole new phone. If not for that then I would have to take the Samsung warranty and they ask that you mail it to them, wait while they fix it and then they ship it back. It can take from 2 to 3 weeks. Sprint will still check your phone but fixing it will cost 35 or more I believe. I think its 8 for insurance and 5 for tep, but I believe the insurance used to be 6. Not quite sure about any of this as it is just off the top of my head. I do know that the 11 or 13 package has 2 parts.
I have best buy insurance. $169 one time charge (you can opt for monthly) and no deductible ever.
Guaranteed 5 day turn around, they give you a loaner in the meantime.
I don't think they cover theft, perhaps if you have a police report.
sent from my ginormous Note II
MeetFace said:
I have best buy insurance. $169 one time charge (you can opt for monthly) and no deductible ever.
Guaranteed 5 day turn around, they give you a loaner in the meantime.
I don't think they cover theft, perhaps if you have a police report.
sent from my ginormous Note II
Click to expand...
Click to collapse
best buy does not cover lost or stolen
Sent from my SPH-L900 using xda app-developers app
Best buy covers absolutely everything except lost or stolen. Unlimited claims and no deductible! They order you a new phone and give you a loaner If you need one. As far as lost or stolen, if you have their geek squad, there is a free app called locked And found that tracks where your phone is and takes pictures of what it sees with the front facing camera (a thiefs face maybe?) and reports to a website only you have access to.
For those who have the protection plan get a hold of your gsp# off your receipt because the app asks for it, or call best buy mobile.
Sent from my SPH-L900 using xda app-developers app
The best buy program is junk. I had it and tried to get it fixed while traveling. First of all the replacement store would only give me a loner if I was able to return it to the same store. Now someone traveling like I was is screwed plus the loner was any phone not the same phone. The second issue was they said my phone wasn't broke enough because my problem was intermittent. They actually told me to go back to the parking and break the screen then they would replace it.
Sent from my SPH-L710 using xda premium
inmnbob said:
The best buy program is junk. I had it and tried to get it fixed while traveling. First of all the replacement store would only give me a loner if I was able to return it to the same store. Now someone traveling like I was is screwed plus the loner was any phone not the same phone. The second issue was they said my phone wasn't broke enough because my problem was intermittent. They actually told me to go back to the parking and break the screen then they would replace it.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Not trying to be a argumentative but I don't think your complaints are valid.
1) I understand requiring you to return to the same store is not as convenient as possible... but creating the infrastructure to manage inter-store returns for loaner require technology investments which would surely increase the cost of insurance. Besides, most insurance programs don't even have this feature. It's inconvenient for travelers but making accomodations for such cases may not necessarily be worth the investment.
Also, loaners are temporary. To match your phone... and everyone else's, best buy must have at least one of every phone ever, for each store. (At least within the last two years). Do you expect them to open a new box everytime they dont have a matching loaner availabe?...assuming they even have them in stock?
As per your second complaint I don't know what the problem was, but bb doesn't automatically do replacements. .. instead will do repairs on fixable problems. Correct me but I believe that's what happened. They offered to do a repair but you wanted a replacement.
I think the only thing you can criticize bb for is they were asking you to commit insurance fraud.
swyped all these spelling errors from my galaxy note 2
finalhit said:
I think the only thing you can criticize bb for is they were asking you to commit insurance fraud.
Click to expand...
Click to collapse
its not even insurance. its a protection plan. similar, but not the same thing. i dont know if you can call it insurance fraud unless it is underwritten by an indemnity company.
that being said, you are correct, sir.
Sprint TEP + Kaspersky One, insurance and the ability to track, lock and wipe your phone.
You can also take pictures of the person using it.
It's win....
I dumped sprint insurance after having it on multiple phones for over 8 years. Monthly charge and deductible for the note were way too high for me. I switched to ensquared (or something like that)
Sent from my SPH-L900 using xda app-developers app
chuhsi said:
I dumped sprint insurance after having it on multiple phones for over 8 years. Monthly charge and deductible for the note were way too high for me. I switched to ensquared (or something like that)
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
How much you pay and what does ir cover?
Sent from my MASSIVE Galaxy NoteĀ® II...*

[Q] ATT Mobile Insurance

ATT mobile insurance is $7 per month. But the deductible for the i317 is $200.
Do you think it is worth it to have? is ATT's replacement policy similar to that of Apple for instance. meaning with 100% satisfaction rate or do they give people hard time before replacing any device.
Thanks
I had them replace my note twice for charging port issues, they never gave me any grief. In fact they send a brand new device the second time.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
It is hard for me to pay those crazy fees now for insurance. I would compare Squaretrade, at least that has a capped rate(one time fee vs monthly).
Here is the kicker for AT&T that they don't always tell you: no matter what is wrong with the phone, after 12 months you pay the $199 deductible. So you paid $8x12 months(or more) and the phone fails to power on but has ZERO damage, you are still required to pay the $199 deductible. That is $296 minimum @ 12 months. Squaretrade is upfront fee of around $100(they offer coupons so it varies look on Facebook) and a deductible of $100(I think).
You need to do the math to see if it is worth it for you. I personally will never pay those fees again bc they are wasted if you don't use it. Your screen is the most likely thing to repair and odds are I can repair it for less than $200. Basically around the same amount of money but I only spend it if needed. Also, do not forget that there is now a real out of contract replacement available: Nexus 4. Once the back order is caught up in a month or two you would be able to get a high end replacement device for 299 or 349, again only spending money if you need to vs spending it every month regardless.
All in your perceived value.
Gvndeb60 said:
It is hard for me to pay those crazy fees now for insurance. I would compare Squaretrade, at least that has a capped rate(one time fee vs monthly).
Here is the kicker for AT&T that they don't always tell you: no matter what is wrong with the phone, after 12 months you pay the $199 deductible. So you paid $8x12 months(or more) and the phone fails to power on but has ZERO damage, you are still required to pay the $199 deductible. That is $296 minimum @ 12 months. Squaretrade is upfront fee of around $100(they offer coupons so it varies look on Facebook) and a deductible of $100(I think).
You need to do the math to see if it is worth it for you. I personally will never pay those fees again bc they are wasted if you don't use it. Your screen is the most likely thing to repair and odds are I can repair it for less than $200. Basically around the same amount of money but I only spend it if needed. Also, do not forget that there is now a real out of contract replacement available: Nexus 4. Once the back order is caught up in a month or two you would be able to get a high end replacement device for 299 or 349, again only spending money if you need to vs spending it every month regardless.
All in your perceived value.
Click to expand...
Click to collapse
Thanks for your argument... I was considering buying the insurance myself
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Gvndeb60 said:
It is hard for me to pay those crazy fees now for insurance. I would compare Squaretrade, at least that has a capped rate(one time fee vs monthly).
Here is the kicker for AT&T that they don't always tell you: no matter what is wrong with the phone, after 12 months you pay the $199 deductible. So you paid $8x12 months(or more) and the phone fails to power on but has ZERO damage, you are still required to pay the $199 deductible. That is $296 minimum @ 12 months. Squaretrade is upfront fee of around $100(they offer coupons so it varies look on Facebook) and a deductible of $100(I think).
You need to do the math to see if it is worth it for you. I personally will never pay those fees again bc they are wasted if you don't use it. Your screen is the most likely thing to repair and odds are I can repair it for less than $200. Basically around the same amount of money but I only spend it if needed. Also, do not forget that there is now a real out of contract replacement available: Nexus 4. Once the back order is caught up in a month or two you would be able to get a high end replacement device for 299 or 349, again only spending money if you need to vs spending it every month regardless.
All in your perceived value.
Click to expand...
Click to collapse
Have you ever used them? never heard of them.
I have not personally used Squaretrade, but they are highly reputable and I read nothing but good things about them on other forums.
To put it in perspective, IMO, Apple offers the best extended warranty called AppleCare+ for $99 for their devices. I have used it before on my iPad and my wife's iPhone. It is amazing and they cover everything. On imore.com which is an apple site, the forums have lots of people saying they choose Squaretrade over AppleCare.
That is just an example, again I have not used them so I am just sharing what I have read.
But I have used Best Buy coverage, AT&T insurance, and Sprint insurance. Best Buy was horrible in all ways as was Sprint. Both grilled you with tons of questions, and honestly looked for ways to void your warranty. Sprint even called a huge bright white spot on the middle of my HTC EVO a cosmetic problem. Both AT&T and Sprint use Asurian as the insurance company, and both times I have had to swap phones they gave me damaged models. With Sprint I went through about 4 Palm Pres before getting one that wasn't noticeably damaged. ATT swapped my Atrix out without any hassle but the first one was damaged as well.
I could be biased bc of my experiences but remember they are not in business to help you, they are in business to make money. Do the math to see if it is worth it. I will say that I have used it before for the first 2-4 months when a device is first released bc of the high cost. Normally the out of contract cost drops after a month or two.
Good luck.
Gvndeb60 said:
I have not personally used Squaretrade, but they are highly reputable and I read nothing but good things about them on other forums.
To put it in perspective, IMO, Apple offers the best extended warranty called AppleCare+ for $99 for their devices. I have used it before on my iPad and my wife's iPhone. It is amazing and they cover everything. On imore.com which is an apple site, the forums have lots of people saying they choose Squaretrade over AppleCare.
That is just an example, again I have not used them so I am just sharing what I have read.
But I have used Best Buy coverage, AT&T insurance, and Sprint insurance. Best Buy was horrible in all ways as was Sprint. Both grilled you with tons of questions, and honestly looked for ways to void your warranty. Sprint even called a huge bright white spot on the middle of my HTC EVO a cosmetic problem. Both AT&T and Sprint use Asurian as the insurance company, and both times I have had to swap phones they gave me damaged models. With Sprint I went through about 4 Palm Pres before getting one that wasn't noticeably damaged. ATT swapped my Atrix out without any hassle but the first one was damaged as well.
I could be biased bc of my experiences but remember they are not in business to help you, they are in business to make money. Do the math to see if it is worth it. I will say that I have used it before for the first 2-4 months when a device is first released bc of the high cost. Normally the out of contract cost drops after a month or two.
Good luck.
Click to expand...
Click to collapse
Thank you Bro.
I've done some research on both.
Before I was under the impression they give you a brand new phone, but it seems a Refurbished one is the way to go for them.
It appears to me that after: $199 + $100 it is not worth it to get a refurbished phone after let's say 12 months of usage. One may just use this money and do an early upgrade if anything goes wrong with the phone.
BTW squaretrade doesn't allow theft coverage.
You don't always get a refurbished... I was given a brand new device once.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

March is open enrollment for Sprint TEP Insurance

http://newsroom.sprint.com/article_display.cfm?article_id=2522
Hmmm
Sent from my SPH-L900 using xda premium
I probably would have gotten it but this time around after they raised it to $11 I purchased best buy protection. I know it doesn't cover loss or theft but it's no deductible and unlimited claims plus they give you a loaner if you need it. But for those who don't have that option it's a good idea to get it at least for the first year.
Sent from my Amazing Galaxy Note 2!
yankees45us said:
I probably would have gotten it but this time around after they raised it to $11 I purchased best buy protection. I know it doesn't cover loss or theft but it's no deductible and unlimited claims plus they give you a loaner if you need it. But for those who don't have that option it's a good idea to get it at least for the first year.
Sent from my Amazing Galaxy Note 2!
Click to expand...
Click to collapse
I have heard bad things about best buy insurance. I haven't personally tried them to say it's bad.
I have Sprint insurance for a about 7 years now.... And they are pretty good with replacements. The deductible sucks but they are quick with sending a refurbished phone or if you are lucky, a new phone.
DarkManX4lf said:
I have heard bad things about best buy insurance. I haven't personally tried them to say it's bad.
I have Sprint insurance for a about 7 years now.... And they are pretty good with replacements. The deductible sucks but they are quick with sending a refurbished phone or if you are lucky, a new phone.
Click to expand...
Click to collapse
It's hit and miss. I had bb insurance years back and never had any issues. For the past 5 years I've had Sprint insurance but after the last experience at my local Sprint repair center I called it quits. Decided to try bb again. When I had bb several years ago it took them 3 days to get me a phone which is average for Sprint also. It all depends on the situation I guess. It's always good to have a loaner available.
Sent from my Amazing Galaxy Note 2!
yankees45us said:
It's hit and miss. I had bb insurance years back and never had any issues. For the past 5 years I've had Sprint insurance but after the last experience at my local Sprint repair center I called it quits. Decided to try bb again. When I had bb several years ago it took them 3 days to get me a phone which is average for Sprint also. It all depends on the situation I guess. It's always good to have a loaner available.
Sent from my Amazing Galaxy Note 2!
Click to expand...
Click to collapse
I used to work for the geeksquad helping implement and coming up with new software for them to fix computers. BB their return policy and their phone insurance is 2nd to none. it may take like 3 days to get a replacement but they were always quality refurbs and you could break one every day (every few days) if the refurbs aren't to your liking you just complain to a store manager and they will give you a new one lol. Just to test it and fufil my dreams of spiking an iphone on the ground I did that using their phone insurance and than the next week returned the refurb. The people that work there have 0 clue about anything lol.
Furthermore I hate bestbuy and the geeksquad horrible place redundant processes. SO i am not trying to say they are good by any stretch of the imagination they just have a poor system and people with foresight can work it to their advantage. lol
my opinion
TEP is dirt I can say this cause I am an ex sprint employee just take care of your device
blueeyedbassist said:
TEP is dirt I can say this cause I am an ex sprint employee just take care of your device
Click to expand...
Click to collapse
I can vouch. I didn't work for sprint but have many horrible experiences. Only thing good about it is you'll get your phone pretty quick, only problem is most refurbished phones are done by companies that aren't too good at doing it.
Sent from my Amazing Galaxy Note 2!
i dropped tep for the 2 reasons most others did. they bumped up the mothly payment to 11 bucks and the deductible to 200 dollars. thats $264 in premiums over the 2 year contract plus the 200 dollar deductible makes it 464 dollars if you have to replace your phone once. i assure you that you can buy a used note 2 for the same price online at swappa or craigslist and the such.
i went best buy black tie this time and paid upfront. 169 for 2 years with no deductibles.
austin420 said:
i dropped tep for the 2 reasons most others did. they bumped up the mothly payment to 11 bucks and the deductible to 200 dollars. thats $264 in premiums over the 2 year contract plus the 200 dollar deductible makes it 464 dollars if you have to replace your phone once. i assure you that you can buy a used note 2 for the same price online at swappa or craigslist and the such.
i went best buy black tie this time and paid upfront. 169 for 2 years with no deductibles.
Click to expand...
Click to collapse
Exactly what I did. Paid up front and saved money. Plus at end of 1 year if I don't see as cost effective anymore I can cancel and get a prorated refund.
Sent from my Amazing Galaxy Note 2!
when you signed up for ir did you get the "mobile trade in plus" deal?
they give you a 50 dollar gift card on top of whatever the current trade in value is. its free when you prepay for the bb insurance.

Has anyone heard of squaretrade insurance?

http://www.squaretrade.com/best-buy-smartphone-warranty
They have better rates than bestbuy and sprint, and a lower deductible..has anyone heard of this company before? I'm like 4 days into having my note 4 and kinda thinking about insurance. bestbuy decided to impliment a protection plan identical to sprints. :/
No. But you have got me interested. Im going to call them this week and get some more info. 11 bucks a month for sprints insurance, its half the cost. One thing about insurion (or what ever their name is), i know for a fact they pay claims. Ive used them once when I dropped my droid razr maxx hd in my coffee. Had a new phone in 2 days. Not sure how reliable this one is. But Im definitely interested in knowing more. One thing that is a red flag is it has Sprints deductible at 200 bucks. Mine is 100 bucks, or at least it used to be.
Let me know what you find out. Ill do the same after I call them.
Thanks for the info. Good to know there is some competition for mobile device insurance.
AS FOR ME.....GIVE ME LIBERTY OR GIVE ME DEATH
Unfortunately with the premium phones the deductible is $200 and $300 if you lose the phone. I will be looking into this tomorrow also.
I would read the reviews on Amazon, I was all for buying through square trade... Now I am rethinking it
I actually use to sell Square Trade and use them for all my electronics (except phones because I haven't broken one yet). If you read the comments you'll see that they're 5 star rated on Amazon and have an A+ rating with the BBB as well as numerous awards for customer service. They're totally worth it though I'm not familiar with their phone policies, I only TV, computer, and tablet warranties.
I do know that if you intend on keeping the phone for the full two years you can just buy the insurance instead of doing monthly installments. In the end it saves you around 50% give or take.
If you want more info call them or go in to a TigerDirect, they sell them there. You can get a device anywhere and buy the Square Trade at Tiger, just make sure to tell them you saw the online price and it was cheaper, it'll knock down the price.
Squaretrade is about the same as any warranty, customer service is ok, once you speak to a supervisor. Most lower reps don't know what they are talking about, when my note 3 screen cracked they replaced it with a new phone from amazon, but I was told that was a one time deal. Otherwise it is "gently used" or open box items. I paid 89 for two years with them, but I am also paying 13 a month with sprint and will probably stick with sprint unless Squaretrade does that again. Only recommend them if you don't want to shell out a monthly payment with sprint
Sent from my SM-N910P using XDA Premium HD app
Have we found out anything else regarding squaretrade? I haven't had a chance to call them at all but I'm thinking of just going with best buys insurance, even if the deductible is crazy high. ..
I have SquareTrade on both of my tablets but fortunately I never used the policy... I would insure my phone with them but they don't cover theft or loss like Sprint does.
Sent from my SM-N910P using Tapatalk
Come on guys, Google is your friend! Squaretrade is either $5 a month or $99 for two years. They don't cover loss or theft and their deductible is $75. Across the board they're more affordable than everyone else. You can also get it on any device at any time, you just have to prove it's working I guess.
http://www.squaretrade.com/smartphone-warranty
I am interested in switching to square trade but other than theft coverage Sprint's tep has one other benefit. There have been times where I go to a Sprint store for an issue, like my wifi radio not working anymore or something else. They have replaced it for free. Sometimes with a new device.
It looks like with square trade it's cheaper but you get a refurbished or used device.
DarkManX4lf said:
I am interested in switching to square trade but other than theft coverage Sprint's tep has one other benefit. There have been times where I go to a Sprint store for an issue, like my wifi radio not working anymore or something else. They have replaced it for free. Sometimes with a new device.
It looks like with square trade it's cheaper but you get a refurbished or used device.
Click to expand...
Click to collapse
Sprint TEP will replace with used/refurbished phone also. It even states that in the fine print. It even says they can replace with different device of equal value.
I've used squaretrade for years, they're a good route to take, but as with any contract, be sure to read the terms and understand what you're reading.
Patch7 said:
Sprint TEP will replace with used/refurbished phone also. It even states that in the fine print. It even says they can replace with different device of equal value.
Click to expand...
Click to collapse
Yep I know. That's why I said "some times with a new device".

Categories

Resources