[Q] Help restoring Kindle Fire (sending it back to Amazon) - Kindle Fire Q&A, Help & Troubleshooting

So I followed the steps in this thread (http://forum.xda-developers.com/showthread.php?t=1638452) in the second post. I downloaded the update and renamed it update.zip and proceeded to do the factory reset. After this I went to install the update and was unable to locate it. So I went back to my computer and actually converted the file into a zip folder and copied it onto my kindle. This time it showed up but when I went to install it almost immediately came up with an error message ( Error flashing zip '/sdcard/update.zip' ).
I'm not sure if I was supposed to follow the steps in the first part of the post mainly because I have no idea what this means (adb uninstall com.noshufou.android.su) and because I've seen similar steps on other sites without the first half of that post.
Appreciate any help that can be provided.

You are supposed to rename the update.bin to update.zip, not zip up the original update.bin

soupmagnet said:
You are supposed to rename the update.bin to update.zip, not zip up the original update.bin
Click to expand...
Click to collapse
When I did that I was unable to even locate the file.

I'm not sure if this makes a difference or not (in fact I'm pretty sure it doesn't) but the icon next to it is the VLC icon.
I've also tried using the kindle update utility to download the latest stock update zip. Nothing. I see my update.zip when I go into the file explorer under advanced or if I mount my usb to my computer but as soon as I go to install it's not showing up

hahaha I feel so dumb right now. I found it on the file explorer and it was named update.zip.bin. I then renamed it while in twrp and was able to find and install it. For whatever reason when I renamed it on my computer it would always end up as update.zip.bin

Download the update-kindle-6.3.1.bin from the Amazon website.
Rename the update-kindle-6.3.1.bin to update-kindle-6.3.1.zip.
Transfer the update-kindle-6.3.1.zip to the sdcard.
After wiping system and factory reset in TWRP, use the navigation window in the install menu of TWRP to navigate to your sdcard.
Flash the update-kindle-6.3.1.zip

Related

[Help Required] will not boot

Hey guys,
I have done something stupid.
The phone.
GSM Galaxy Nexus - Android 4.0.2 (ICL53F)
Rooted. otherwise stock.
Current status - will not boot android. Will load fastboot/recovery
I was trying to change the bootanimation.
Could not do it with adb push.
So i tried by copying the .zip file to the phone.
Opened up file File expert (unsure how many use this) clicked on "internal Memory" and tried to mount for read/write.
Copied bootanimation.zip from sd card to /system/media would not paste.
Tried again. Did not paste but it did delete the stock bootanimation.zip file.
Unsure what i clicked but when i tried to open /system/media it try to "execute" it, stated that it could not find a program to do so.
Closed program.
Phone started to come up with differnt apps stating that they have stopped working.
turned off phone, reboot.
Will not load boot animation, just loads to recovery!
I think I will have to flash the stock rom to solve this.
Any help would be great.
Tiggerbits said:
Hey guys,
I have done something stupid.
The phone.
GSM Galaxy Nexus - Android 4.0.2 (ICL53F)
Rooted. otherwise stock.
Current status - will not boot android. Will load fastboot/recovery
I was trying to change the bootanimation.
Could not do it with adb push.
So i tried by copying the .zip file to the phone.
Opened up file File expert (unsure how many use this) clicked on "internal Memory" and tried to mount for read/write.
Copied bootanimation.zip from sd card to /system/media would not paste.
Tried again. Did not paste but it did delete the stock bootanimation.zip file.
Unsure what i clicked but when i tried to open /system/media it try to "execute" it, stated that it could not find a program to do so.
Closed program.
Phone started to come up with differnt apps stating that they have stopped working.
turned off phone, reboot.
Will not load boot animation, just loads to recovery!
I think I will have to flash the stock rom to solve this.
Any help would be great.
Click to expand...
Click to collapse
If this was my phone I'd find a nice rom, stock or not, and install it. I'd follow the dev's installation instructions to a "T".
You could also go this way: http://forum.xda-developers.com/showthread.php?t=1399210
Good luck.
Geezer Squid said:
If this was my phone I'd find a nice rom, stock or not, and install it. I'd follow the dev's installation instructions to a "T".
You could also go this way: http://forum.xda-developers.com/showthread.php?t=1399210
Good luck.
Click to expand...
Click to collapse
I've just flashed the stock image, luck i remembered that i did an adb back up not long ago. so just restoring that.
Than to root and flash cwm and start again. this time i'll be careful

[Q] KFU Brick? Step by step what I have tried

Here are the step by step things I have done. (I apologize in advance for mispelled words or wrong versions)
- My computer is operating windows vista. I used Kindle Fire Utility to root Kindle Fire on 6.2.2
- When 6.3.1 came out I upgraded KFU to 0.9.6
- I re-rooted and installed TWRP and FFF as wells as Go Launcher
- I then decided I wanted a stock Kindle Fire
- I did master reset under the options menu on the kindle. That took out Go Launcher. I was trying to unroot with out researching , so I thought if I went under TWRP and did a factory reset that would take care of it. (No need to yell for not researching, wife has done that)
- Now I’m locked at the white/orange kindle fire screen
- I still get the blue/white kindle fire screen to show up with v 1.4a in top right corner.
- I’ve tried normal/recovery boot, no luck there.
- I’ve tried holding power button 10-30 seconds several times, no go there
- Under device manager the kindle is listed as android phone and adb composite device (?) Not sure that’s the exact wordage but it’s the one with composite in it.
- KFU shows offline, unknown root status.
- While stuck at the white/orange screen I am not able to acces the Kindle Fire sd card
- If I go into TWRP I am able to mount the SD card and access on the computer
- I downloaded 6.3.1 from Amazon. Changed it to a zip file and put it on the sd card.
- I wiped cache and delvack (spelling?)
- When I try installing 6.3.1 zip in TWRP I get an error message.
- Do I need to wait for another amazon update?
- What else can I try?
- If I need to do line commands, please make it as basic is possible. I have read the beginners postings form kinfauns. Postings 1 & 2 made complete sense. Posting 3 went over my head.
- Command lines I have tried “adb devices” no devices are listed (it’s blank). “fastboot devices” nothing happens, “fastboot device” gives a lot of command options. Not sure where to go from there.
Sounds like your system software is broken if a factory reset in TWRP won't get it to boot normally.
What's the name of the zip file before you copy it over to the /sdcard? When you look at it with the Windows explorer, the file icon should look like a folder with a zipper down the middle of it. If it doesn't have that, you haven't changed the name of the file properly and the file suffix is wrong. Do a google search on changing the file suffix on Windows for info.
What's the error when you install the zip file?
kinfauns said:
Sounds like your system software is broken if a factory reset in TWRP won't get it to boot normally.
What's the name of the zip file before you copy it over to the /sdcard? When you look at it with the Windows explorer, the file icon should look like a folder with a zipper down the middle of it. If it doesn't have that, you haven't changed the name of the file properly and the file suffix is wrong. Do a google search on changing the file suffix on Windows for info.
What's the error when you install the zip file?
Click to expand...
Click to collapse
I downloaded the 6.3.1 file from Amazon's site. It had a long file name so I changed it to update. It has .bin followed behind it. I then right clicked on it, send to, compressed zipped folder. It does have the zipper folder.
I had the mount mode enabled through TWRP and copied it to the sd card and put it under the TWRP FOLDER.
Went back to the main menu in TWRP, install. Found the update file, started install. Started to install then stops. Can't remember wordage exactly, kindle is at home right now, but there's red letters that say error.
If I were you, I would install android sdk from google. then, use the sdk to install android tools and android platform tools. Make sure you installed to android sdk to the root file. Use twrp to reboot into bootloader. Plug in the kindle to usb. Then type this in (command prompt):
cd..
cd..
cd root
cd android-sdk
cd platform-tools
fastboot shell
reboot
Give that a try and tell me if it works.
gregory99mar said:
If I were you, I would install android sdk from google. then, use the sdk to install android tools and android platform tools. Make sure you installed to android sdk to the root file. Use twrp to reboot into bootloader. Plug in the kindle to usb. Then type this in (command prompt):
cd..
cd..
cd root
cd android-sdk
cd platform-tools
fastboot shell
reboot
Give that a try and tell me if it works.
Click to expand...
Click to collapse
I assume the first 2 "cd.." are to get me to the correct folders where android sdk is installed?
ewarhol said:
I downloaded the 6.3.1 file from Amazon's site. It had a long file name so I changed it to update. It has .bin followed behind it. I then right clicked on it, send to, compressed zipped folder. It does have the zipper folder.
I had the mount mode enabled through TWRP and copied it to the sd card and put it under the TWRP FOLDER.
Went back to the main menu in TWRP, install. Found the update file, started install. Started to install then stops. Can't remember wordage exactly, kindle is at home right now, but there's red letters that say error.
Click to expand...
Click to collapse
I think you had the .bin and then compressed it to. Zip that made it compressed it twice
You should
Download the kindle update
Open it up in notepad or something
Do save as
Save as update.zip
Then move it to sdcard/
Then flash in TWRP
Sent from my Kindle Fire using xda premium
if you find something I posted helpful please thank me
joshuabg said:
I think you had the .bin and then compressed it to. Zip that made it compressed it twice
You should
Download the kindle update
Open it up in notepad or something
Do save as
Save as update.zip
Then move it to sdcard/
Then flash in TWRP
Sent from my Kindle Fire using xda premium
if you find something I posted helpful please thank me
Click to expand...
Click to collapse
I did initially try just the .bin file without the .zip, but I couldn't find it. Once as a .zip file I could find it.
I downloaded 6.3.1 from Amazon's site again. I tried opening in notepad, but it locks up. Tried wordpad, my save as options: rich text format (rtf), text document, text document-ms-dos format, Unicode text document. Don't see anything for .zip
Are you able to get into TWRP?
Tera Tike said:
Are you able to get into TWRP?
Click to expand...
Click to collapse
Yup I am.
ewarhol said:
Yup I am.
Click to expand...
Click to collapse
Then mount as USB, copy over the file I sent you and flash. I take that you boot loader is okay too?
Tera Tike said:
Then mount as USB, copy over the file I sent you and flash. I take that you boot loader is okay too?
Click to expand...
Click to collapse
How do I know if the boot loader is okay?
Did you ever get out of TWRP after the fail attempt to install the factory Update?
Tera Tike said:
Did you ever get out of TWRP after the fail attempt to install the factory Update?
Click to expand...
Click to collapse
Yes. After fail I rebooted and got stuck at the white/orange kindle fire screen.
ewarhol said:
Yes. After fail I rebooted and got stuck at the white/orange kindle fire screen.
Click to expand...
Click to collapse
Then it should be okay. Is it version 1.4a? If not you should update to that version.
Tera Tike said:
Then it should be okay. Is it version 1.4a? If not you should update to that version.
Click to expand...
Click to collapse
1.4a White/blue kindle fire coloring
ewarhol said:
1.4a White/blue kindle fire coloring
Click to expand...
Click to collapse
Good...Where you able to flash that file?
Tera Tike said:
Good...Where you able to flash that file?
Click to expand...
Click to collapse
Leaving work soon and hopefully will try it in the next few hours
ewarhol said:
Leaving work soon and hopefully will try it in the next few hours
Click to expand...
Click to collapse
I see, Ok...
Tera Tike said:
I see, Ok...
Click to expand...
Click to collapse
THANK YOU, THANK YOU, THANK YOU!!!!!
THANK YOU EVERYBODY!!!!!!
BACK UP AND RUNNING!!!!
Tera Tike can I post the links you gave me? I have noticed others with similar issues as I have. I was going to start a new thread with the steps I took to resolve the problem.
Help
I got stuck in a nasty bootloop which Gregory was kind enough to help me out of by giving me the link to the Amazon Update. I was able to flash that and go back to stock. I then, possibly foolishly, thinking that I had lost root (did I?) ran the KFU utility which got stuck halfway through and now I am stuck on the white/orange kindle fire screen. Is there anyway to get out of this? I know, I suck. Your help and expertise is greatly appreciated.

why update. zip doesnt show on sdcard?

Hi, guys
Need a little help here. I brick my kindle fire and it's been hell for two straight days. First, the KFU shows boot status: unknown no matter what i do and i been reading tutorials on the subject like crazy. Nothing works (unbrick utility is of no help). Second, i tried the mount sdcard option from TWRP and copied the update.zip so i can get stock KF software running through flashing. There is no problem copying the file to the kindle, but there is no way to make it show up on the Install file explorer option on TWRP. Inside the TWRP file manager, yes, i can see the file. But, that's it. I tried to move the file using the file manager. Nothing, there is nothing showing on the Install file explorer. I,m about to throw this thing out the window. Please help...

Erased my Fire HD 8.9 - Can it be saved?

I was running Candy5 ROM ver. 2.5 and saw the thread for the 4.0 ROM. I downloaded it and Gapps and put it on the Fire HD. Rebooted into Recovery and into TWRP. That's when I did one of the most stupid things that I've ever done. I wanted a clean install from scratch. Unfortunately, I erased everything! When I realized what happened I rebooted and the screen goes through the two fire HD logos stopping at the last one. Is there ANYTHING I can do to get an operating Fire HD back up and running, Please!
rebelduke said:
I was running Candy5 ROM ver. 2.5 and saw the thread for the 4.0 ROM. I downloaded it and Gapps and put it on the Fire HD. Rebooted into Recovery and into TWRP. That's when I did one of the most stupid things that I've ever done. I wanted a clean install from scratch. Unfortunately, I erased everything! When I realized what happened I rebooted and the screen goes through the two fire HD logos stopping at the last one. Is there ANYTHING I can do to get an operating Fire HD back up and running, Please!
Click to expand...
Click to collapse
Try to reboot into TWRP (press + hold volume up as soon as you see the first logo, keep holding till you see the TWRP curtain). If you are successful, copy a ROM zip into the kindle's internal storage (gapps are optional, but I recommend you flash them along with your chosen ROM), flash it, reboot, and cross your fingers.
Thank you. I'm making some progress. Your instructions got me into TWRP (ver. 2.8.6). Next step is to get the PC to allow copying of the ROM file. TWRP does recognize that there is no operating system installed. Thanks again!
rebelduke said:
Thank you. I'm making some progress. Your instructions got me into TWRP (ver. 2.8.6). Next step is to get the PC to allow copying of the ROM file. TWRP does recognize that there is no operating system installed. Thanks again!
Click to expand...
Click to collapse
If you can't directly copy it, try adb sideload path/to/ROM.zip (enable sideloading in the advanced menu in TWRP first, or you'll get an error). Make sure you have adb drivers installed and working if your PC's running Windows. Good luck!
monster1612 said:
If you can't directly copy it, try adb sideload path/to/ROM.zip (enable sideloading in the advanced menu in TWRP first, or you'll get an error). Make sure you have adb drivers installed and working if your PC's running Windows. Good luck!
Click to expand...
Click to collapse
Adb sideload worked with the Candy5 4.0 ROM. The Gapps zip failed due to the file size being too great. I can tackle that after the ROM is installed. Another stupid question - any idea where the sideloaded ROM zip file would be internally? I explored using the TWRP file manager and all I have is the directory structure - no actual files. I probably looked in 50+ folders and they were all empty. I think there must be hundreds of directories and subdirectories. I found one folder named sideload thinking I had it but no luck. Worst case I can open every folder and hopefully find the ROM zip file.
rebelduke said:
Adb sideload worked with the Candy5 4.0 ROM. The Gapps zip failed due to the file size being too great. I can tackle that after the ROM is installed. Another stupid question - any idea where the sideloaded ROM zip file would be internally? I explored using the TWRP file manager and all I have is the directory structure - no actual files. I probably looked in 50+ folders and they were all empty. I think there must be hundreds of directories and subdirectories. I found one folder named sideload thinking I had it but no luck. Worst case I can open every folder and hopefully find the ROM zip file.
Click to expand...
Click to collapse
From the TWRP FAQ for the sideloading feature:
TWRP versions 2.8.2.0 and higher will stream the zip from your PC without storing it on your device. If you wish to store the zip on your device for later, you should not use sideload and instead use adb push or some other method to copy the zip to the device.
Click to expand...
Click to collapse
Older TWRP versions used to store the zip file in /sdcard/sideload, but I think versions 2.8.2.0 and higher use it as a temporary buffer and delete the zip after flashing. If you're able to get Android up and running, then you should be able to connect it to your PC, copy the ROM and gapps zips over to the kindle without using adb, and flash the gapps.
monster1612 said:
From the TWRP FAQ for the sideloading feature:
Older TWRP versions used to store the zip file in /sdcard/sideload, but I think versions 2.8.2.0 and higher use it as a temporary buffer and delete the zip after flashing. If you're able to get Android up and running, then you should be able to connect it to your PC, copy the ROM and gapps zips over to the kindle without using adb, and flash the gapps.
Click to expand...
Click to collapse
Thanks very much for all of your advice and suggestions! I'm back up and running. The gapps package was causing an error 70 message. Once I found a smaller file it worked. It certainly was an excellent learning experience. Thank you again.

update ota with twrp

Hi,
I have twrp and stock rom on my Fire TV Stick 2 (tank). I get notification that there is an update, but whenever I try press install Unothing happens. I also tried to manually update, but it says "update failed".
Is there any way to install the latest OTA?
lars1384 said:
Hi,
I have twrp and stock rom on my Fire TV Stick 2 (tank). I get notification that there is an update, but whenever I try press install Unothing happens. I also tried to manually update, but it says "update failed".
Is there any way to install the latest OTA?
Click to expand...
Click to collapse
That is easy. Download the ota file with the settings (check update), then reboot to TWRP.
The update *.bin file is probably stored at:
Code:
/sdcard/Android/data/com.amazon.device.software.ota/files/
Check the size of the file (don't flash partial updates), a full update bin should take about 500mb. You have to rename the file from bin to zip, then flash it with twrp.
Sus_i said:
That is easy. Download the ota file with the settings (check update), then reboot to TWRP.
The update *.bin file is probably stored at:
Code:
/sdcard/Android/data/com.amazon.device.software.ota/files/
Check the size of the file (don't flash partial updates), a full update bin should take about 500mb. You have to rename the file from bin to zip, then flash it with twrp.
Click to expand...
Click to collapse
Thanks a lot.
It worked
For some reason, I can't find the new OTA in this folder anymore:
/sdcard/Android/data/com.amazon.device.software.ota/files/
Does anyone know, where the new path is?
In case the download is complete, it should be in that folder...
However, the .bin file could be also placed in /cache
Don't forget to rename the file to .zip, or twrp install won't show/find the file.

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