Wifi Calling Hit or Miss? - T-Mobile Samsung Galaxy Note II

Hey everyone, I have a question about T-Mobile Wifi Calling feature. When it works, it is really great but sometimes when I answer the phone either I can't hear them or the caller can't hear me but I can hear them. My Wifi signal is really good but why does this happen? It seems like a pretty common problem and when I searched for solution, there were many but none that really works 100%.
Is there any remedy for this issue?

Yea I have the same exact problem. It's really annoying.

I'm seeing the same issues myself. Hopefully the update with multi-window will address this. I remember my Wifi calling being much more reliable on my Galaxy S from 2 years ago.

paul2834 said:
I'm seeing the same issues myself. Hopefully the update with multi-window will address this. I remember my Wifi calling being much more reliable on my Galaxy S from 2 years ago.
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Agreed. and wifi calling on my wife's Sensation works flawlessly all the time. Sad thing is I absolutely need it at home. no cell coverage at all.

my s3 and my n2 used to do that but I have the dual router and when I switched from G to N signal the issue was solved.

elbarto7 said:
my s3 and my n2 used to do that but I have the dual router and when I switched from G to N signal the issue was solved.
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I've got a Netgear N router that is only a few months old. Still have issues

=( that's pretty disappointing, I guess we all have to wait till T-Mobile fixes it. I was really depending on this feature since I get no service indoor. I can't help but to feel regret switching from ATT...

hd2Raz said:
I've got a Netgear N router that is only a few months old. Still have issues
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I have Cisco E3000 and I used the 5Ghz band.

Am I suppose to set the router certain way to get this working 100%? I went to T Mobile store today and I only made fool out myself. When it was connected to store Wifi, I just couldn't recreate the issue but as soon as I get home it goes all wrong!
Sent from my SGH-T889 using Tapatalk 2

zen0s said:
Am I suppose to set the router certain way to get this working 100%? I went to T Mobile store today and I only made fool out myself. When it was connected to store Wifi, I just couldn't recreate the issue but as soon as I get home it goes all wrong!
Sent from my SGH-T889 using Tapatalk 2
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Have you logged into your tmo account online and set your 911 address? This seems to have made a huge improvement for my wife's phone but also somewhat on mine from the looks of it. Still not 100% but at least it works most of the time.

hd2Raz said:
Have you logged into your tmo account online and set your 911 address? This seems to have made a huge improvement for my wife's phone but also somewhat on mine from the looks of it. Still not 100% but at least it works most of the time.
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yeah, i had to put my address there first to get the Wifi-Calling feature going. Doesn't seem to be much of different on my part though
So many problems with Wifi-Calling feature...
- One way Audio (either caller can't hear me or I can't hear them)
- Text/MMS not coming in or out
- Phone Calls doesn't go through, phone doesn't even ring... when it does ring and I pick up, phone freezes at the answering screen!
WTF! so unreliable... what a mistake switching to T-Mobile was. AT&T was over charging the heck out of me but at least I had no service problems, I'm not sure if cheaper plan is worth going through this.

zen0s said:
yeah, i had to put my address there first to get the Wifi-Calling feature going. Doesn't seem to be much of different on my part though
So many problems with Wifi-Calling feature...
- One way Audio (either caller can't hear me or I can't hear them)
- Text/MMS not coming in or out
- Phone Calls doesn't go through, phone doesn't even ring... when it does ring and I pick up, phone freezes at the answering screen!
WTF! so unreliable... what a mistake switching to T-Mobile was. AT&T was over charging the heck out of me but at least I had no service problems, I'm not sure if cheaper plan is worth going through this.
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Try this http://forum.xda-developers.com/showthread.php?t=1769716
for some reason my wife's s3 has the same IP as my HP wireless printer.

Was having the same problems on my N2. I've since switched to the N band, but I haven't re-enabled WiFi calling as I am a bit gunshy, especially since I am taking a lot of job calls at the moment.

elbarto7 said:
Try this http://forum.xda-developers.com/showthread.php?t=1769716
for some reason my wife's s3 has the same IP as my HP wireless printer.
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Thanks but after checking, it's definitely not conflicting with any IP. Only thing that's connected to my comcast modem is my pc and my Note 2. =(
I see hundreds of posts and threads regarding to this wifi calling issue on t-mobile support website... I can't believe they haven't fixed it.
Sent from my SGH-T889 using Tapatalk 2

i have the same problem..
WIFI calling is truely a hit or miss... sometimes it works great and other times nobody can call me .. they go right to voicemail.
I really hope they figure this out ... wifi calling is soo important to have.

Only real solution is to turn off the Wi-Fi calling feature for now. It's pretty much a hit or miss if it will work on a daily basis.
Sent from my SGH-T999 using Tapatalk 2

DataDork said:
i have the same problem..
WIFI calling is truely a hit or miss... sometimes it works great and other times nobody can call me .. they go right to voicemail.
I really hope they figure this out ... wifi calling is soo important to have.
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Yeah, seriously.... The saddest part is every tmobile tech support I get in touch with, they seem to have no clue what so ever with this issue. How do we let tmobile know about this? There are plenty of threads at tmobile support forum but I don't see tmobile doing anything about it! It pisses me off!
Sent from my SGH-T889 using Tapatalk 2

zen0s said:
Yeah, seriously.... The saddest part is every tmobile tech support I get in touch with, they seem to have no clue what so ever with this issue. How do we let tmobile know about this? There are plenty of threads at tmobile support forum but I don't see tmobile doing anything about it! It pisses me off!
Sent from my SGH-T889 using Tapatalk 2
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The problem is that this may be a Samsung phone problem, so nothing a tmobile tech can help you with currently. As others have mentioned, using older phones or other brand of smartphones seems to work with Wi-Fi calling. Most problems were reported from using a Samsung Galaxy s3/Galaxy note 2.
Sent from my SGH-T999 using Tapatalk 2

Im having the sane issue

whatsitsnamenow said:
The problem is that this may be a Samsung phone problem, so nothing a tmobile tech can help you with currently. As others have mentioned, using older phones or other brand of smartphones seems to work with Wi-Fi calling. Most problems were reported from using a Samsung Galaxy s3/Galaxy note 2.
Sent from my SGH-T999 using Tapatalk 2
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It's a t mobile issue, I've had the same issue using wifi calling with HTC devices.
Sent from my SGH-T889 using xda premium

Related

Verizon 4.0.4/4.0.5 Radio intermittent signal loss

I am on my sixth nexus. I am running Vicious's 4.1.1 rom rooted and not running any weird power saving apps and turning off my wifi when not at home. The radio signal either turns off completely for a few seconds or cannot connect to data services constantly when trying to use the phone. There is nothing I am doing that creates this problem consistently. It is random. Sometimes i can make a call and talk for an hour and have no problems sometimes i can be in the same area and make a call and it continually drops the call after a few seconds to a few minutes. 4g rarely works though it shows its connected. I am running what i believe to be the latest radio for verizon I515.10V.FC04/I515.FC05. I am open to suggestions on radio's app's anything to get this corrected. I even tried going back to stock and letting Verizon update the phones to start and the problem still persists. i travel a lot and it does not seem to do it in any area more than another. but It has become a constant nu sense when talking to my customers on the phone. or trying to connect to data services. PLEASE HELP
Verizon Galaxy Nexus LTE
4.0.5?
Sent from my Stock AOSP Android 4.1.1 Galaxy Nexus
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
tacosrdelicioso said:
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
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China!!! hey own our country and apparently they just owned me... lol
tacosrdelicioso said:
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
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Click to collapse
It's hit or miss with either. I just sent in a Korean handset for this issue.
Sent from my Galaxy Nexus using Tapatalk 2
so I guess
So I Guess i'm a minority when it comes to this issue since no one else seems to be responding
Sdalton19 said:
So I Guess i'm a minority when it comes to this issue since no one else seems to be responding
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I had the same issue, finally my 3rd gnex works perfect on Verizon, my signal would drop for about 30 seconds and come back hardly ever worked my first gnex didnt work at all. Theres another thread on here with the same issues, Just need to keep replacing them till you get a good one.
supercobaltss said:
I had the same issue, finally my 3rd gnex works perfect on Verizon, my signal would drop for about 30 seconds and come back hardly ever worked my first gnex didnt work at all. Theres another thread on here with the same issues, Just need to keep replacing them till you get a good one.
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thank you. I kinda thought the same thing. But i'm dealing with Asurion phone insurance and they aren't very concerned with getting me one that works... Talked to them a little bit ago and they are sending me another new one again...

[Q] New SGH T989 calling issues?

I bought this phone on sale at WalMart about 3 weeks ago to replace my HTC Mytouch 4G, which has been a great phone but I thought it was time for an upgrade. So far I'm not too impressed, and several times I've had an issue when I make a call that no one can hear anything. It shows it's dialing, then connected and I hear nothing. If I call back it usually will remedy itself, but not always. The other day I called my sister back after the first time of no audio, and I could hear her but she could not hear me.
This has happened about 5 to 7 times in the last 3 weeks, but it's unacceptable to me. I don't want to root the phone and run a custom ROM at this time since the phone still has a warranty, but I have a feeling it's the software, not a hardware problem. Is it a known problem with 4.04?
Also, the voice recognition on this thing is terrible! I drive a truck for a living and use my Plantronics Voyager Pro exclusively, and I have to use voice command or take my eyes off the road. I can't get this thing to recognize half of what I ask it to do. My HTC was pretty good at that, too!
I really had some expectations with this phone, and it is a nice one in many respects, but it's faults are driving me crazy!
WarrenEC said:
I bought this phone on sale at WalMart about 3 weeks ago to replace my HTC Mytouch 4G, which has been a great phone but I thought it was time for an upgrade. So far I'm not too impressed, and several times I've had an issue when I make a call that no one can hear anything. It shows it's dialing, then connected and I hear nothing. If I call back it usually will remedy itself, but not always. The other day I called my sister back after the first time of no audio, and I could hear her but she could not hear me.
This has happened about 5 to 7 times in the last 3 weeks, but it's unacceptable to me. I don't want to root the phone and run a custom ROM at this time since the phone still has a warranty, but I have a feeling it's the software, not a hardware problem. Is it a known problem with 4.04?
Also, the voice recognition on this thing is terrible! I drive a truck for a living and use my Plantronics Voyager Pro exclusively, and I have to use voice command or take my eyes off the road. I can't get this thing to recognize half of what I ask it to do. My HTC was pretty good at that, too!
I really had some expectations with this phone, and it is a nice one in many respects, but it's faults are driving me crazy!
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Click to collapse
Why didn't u get the s3?
Anyways, there shouldn't be any calling issues. T989 is a pretty popular phone and wouldn't be if it did not successfully make calls imho. As for voice recognition... guess HTC is better for your voice? Again mine works fine. Idk... this phone is pretty baddass
Sent from my SGH-T989 using xda app-developers app
bzlik88 said:
Why didn't u get the s3?
Anyways, there shouldn't be any calling issues. T989 is a pretty popular phone and wouldn't be if it did not successfully make calls imho. As for voice recognition... guess HTC is better for your voice? Again mine works fine. Idk... this phone is pretty baddass
Sent from my SGH-T989 using xda app-developers app
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Click to collapse
The SII was $299 on sale, the SIII was about $699 without contract....
Having the same problem also with the call connected, but can't hear anything.
kruang said:
Having the same problem also with the call connected, but can't hear anything.
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I knew I wasn't alone!
This happens to me sometimes actually, but it only happens when I am connected to WIFI calling. Does not happen when on the network.
Its possible that your losing a 4G connection or its a weak signal when you answer the call?
Either way, when it happens to me, I battery pull and then it works again.
ITALIANNYC said:
This happens to me sometimes actually, but it only happens when I am connected to WIFI calling. Does not happen when on the network.
Its possible that your losing a 4G connection or its a weak signal when you answer the call?
Either way, when it happens to me, I battery pull and then it works again.
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I was thinking of the WiFi calling may cause the connection issue before, so I only turn on WiFi connection at home, but didn't help. Also, it only happens after update to ICS. It happens randomly quite often and I have to use apps (i.e. Tango, Line, etc.) to make call instead. I was outdoor with full signal and 4G.
Too lazy to pull battery because of the protective case. Reboot wouldn't help either
My family has two galaxy s2 and blaze phones and all experience same issues. And that to with no WiFi and in DFW metroplex. It looks like Samsung and T-mobile issue to me because I don't see any ATT side complaint on this.
Sent from my SGH-T989 using xda app-developers app
My girlfriend and I both began having these issues with the 4.0.4 update, and never before that. It's awful, because it's so sporadic.
Edit: I never use wifi calling, and it happens both when connected to wifi and when far away from wifi, with it on and off.
Sent from my SGH-T989 using xda premium
I've seen multiple people with this issue in some of the custom rom threads. This didn't happen to me on 4.03, but it does on 4.04 based roms. It seems to happen with or without wifi calling.
Sent from my SGH-T989 using xda premium
ditto
I been having the same problems. stock or multiple custom ROMs. wifi-calling or no.
thought it was the wifi calling function at first, but verified that even on tmo signal and my family been having the same problems...
I've heard of people calling TMobile for support but leads to nowhere. I'ma try calling too and see what i can find out. will post with any news.
And here I was thinking it was a Rom issue. I have literally installed every Rom this morning and tested to see if the issue remained. It has happened with every one of the Roms which led me to think it was a HW issue. It seems to happen more often when my signal is weak. I have tried all the of the Radios too. Im not sure when the issue started but its very consistent with my phone. I have to try 7-8 times EVERY call to finally talk to the person. I normally just switch to my work phone or send a text.
Same problem, on both stock and custom. Must be a t-mobile thing.
So what do we do? Should we all call T-Mobile? Maybe if enough of us call, they will actually look into it.
WarrenEC said:
The SII was $299 on sale, the SIII was about $699 without contract....
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I also just made the identical decision (also choosing the SII over the Nexus 4 16GB—call me crazy). I seriously hope I don't have this problem... Setting up the phone now.
Most likely T-Mobile won't help. It's weird though that this only happened on the GS II. The GS I and GNex don't have this problem...
Me and my mom have this phone she is stock but we both have had this same issue lately and its been on 4.0.4 has anyone tried another radio to see if that's it? Maybe the new uvli1 will be better
Sent from my Infamous Jedi
I sign in only to tell how I fix my problem with calling I root and flash Jedi Mind Trick ROM for T-Mobile Galaxy S2 SGH-T989! [X1] and RADIO SGH-T989 UVLE1 (T-Mobile) 4.0.3 . The problem is fix after a few nights no sleep and a lot flashing
style154 said:
Me and my mom have this phone she is stock but we both have had this same issue lately and its been on 4.0.4 has anyone tried another radio to see if that's it? Maybe the new uvli1 will be better
Sent from my Infamous Jedi
Click to expand...
Click to collapse
I've tried all available radios except uvli1. I don't think it's a radio issue. I'm pretty sure it's 4.0.4. I've tried a few 4.0.3 roms and they seem fine so far.
---------- Post added at 09:03 AM ---------- Previous post was at 08:34 AM ----------
Do you have a link to uvli1? I'd like to rule it out
edgie13 said:
I've tried all available radios except uvli1. I don't think it's a radio issue. I'm pretty sure it's 4.0.4. I've tried a few 4.0.3 roms and they seem fine so far.
---------- Post added at 09:03 AM ---------- Previous post was at 08:34 AM ----------
Do you have a link to uvli1? I'd like to rule it out
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Click to collapse
Hmm wonder what it could be no its not out yet. Rushaoz is extracting it from his phone maybe we should ask him if he has had issues because Tmobile said they won't release the uvli1 update it will only come on new phones I feel somewhat cheated
Sent from my Infamous Jedi

Defective Radio?

I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
Click to expand...
Click to collapse
I would definitely take it back and make them give you a new one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
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Click to collapse
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
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Click to collapse
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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Click to collapse
With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
Sent from my SAMSUNG-SGH-I317 using xda premium
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
Click to expand...
Click to collapse
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
Click to expand...
Click to collapse
Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.
I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
Sent from my Nexus 7 using XDA Premium HD app
Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
Sent from my awesome gn2 jesusphone using xda app-developers app
Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
Sent from my SAMSUNG-SGH-I317 using xda premium
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Yea my wifi lte transfer is always spot on so something may be wrong
Sent from my SAMSUNG-SGH-I317 using xda premium
williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
Sent from my Nexus 7 using XDA Premium HD app
kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Disabling Smart WiFi appeared to fix the problem.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Wifi Calling calls drop and overall worse signal?

I have a Galaxy S4 and the Note 3, I noticed that with the S4 I would pick up LTE at work all the time, with the note I get it sometimes and the signal is not nearly as strong, anyone else notice a weak signal on the Note? Even more annoying is the phone keeps dropping calls when I am on Wifi Calling, I know it is not the wifi network as my S4 has never dropped a call while using wifi calling on my wireless but this phone will drop it and suddenly it will show the person calling me again and I can pick up and resume the call however on the other person's end they never did anything, they never tried calling me back. I am going to return the phone this weekend and pick up another Note 3 to see if I have the same issues.
PolishDude said:
I have a Galaxy S4 and the Note 3, I noticed that with the S4 I would pick up LTE at work all the time, with the note I get it sometimes and the signal is not nearly as strong, anyone else notice a weak signal on the Note? Even more annoying is the phone keeps dropping calls when I am on Wifi Calling, I know it is not the wifi network as my S4 has never dropped a call while using wifi calling on my wireless but this phone will drop it and suddenly it will show the person calling me again and I can pick up and resume the call however on the other person's end they never did anything, they never tried calling me back. I am going to return the phone this weekend and pick up another Note 3 to see if I have the same issues.
Click to expand...
Click to collapse
You def gonna have issues. New phone will not fix anything. Look around the forum and will see the issues everyone is having. No fix in sight.
Sent from my SM-N900T using xda app-developers app
I would think this issue and others will be resolved soon. Keep in mind it's a new phone and a new version of the os. I have had Samsung phones since the original galaxy and it seems with each new model comes the same issue with signal or gps but in the end a dev or software update fixes most. Just be patient.
Sent from my SM-N900T using XDA Premium 4 mobile app
I dont see any mention of people having calls dropped with wifi calling, is that a known issue?
I can deal with the crappy reception for now, its not terrible, just worse than my S4
I haven't had dropped calls but like you I come from an S4 and have the same signal and LTE issue, I exchanged my unit yesterday and still have the same issue. Hopefully it will be resolved with a quick update. With my first unit I did notice that it would not pickup wifi calling as fast as my S4.
I always get the WiFi unstable prompt. Meanwhile my note 2 is showing 1 bar from full..
Sent from my SM-N900T using Tapatalk 4
My girl is having issues with hers, stock, uprooted. Dropped 3 calls this morning. Hope they find a fix soon.
sgh-TWEAKED-889©
i'm having issues with dropped wifi calls, dropped wifi (in general) and lower signal strength. ooh, also bluetooth glitches (doesn't always respond to bluetooth headset controls, notifications don't play through bluetooth headset).
***almost forgot! even though the Note 3 is listed as fully compatible with the Fitbit One, it won't sync. At all. The Fitbit app will tell you that your device isn't supported and take you to a page that says you have to have certain Samsung devices for it to sync. Like the Note 3. :laugh:
as someone mentioned, new Samsung devices generally have issues that are resolved within a few updates.
I'm having some issues as well Nothing that can be Fix through an Software update . but I find the Call quality of the note 3 way better than my S4 and it's not even HD Voice !
I have the issue of texts not going through over wifi as eell
Sent from my SM-N900T using xda app-developers app
Jesusssssss I'm so happy my phone isn't doing any of this BS
Sent from my SM-N900T using XDA Premium 4 mobile app
phantasybm said:
I have the issue of texts not going through over wifi as eell
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
Yup noticed that a couple of times. Hopefully it will be fixed soon.
nightfox11 said:
I'm having some issues as well Nothing that can be Fix through an Software update . but I find the Call quality of the note 3 way better than my S4 and it's not even HD Voice !
Click to expand...
Click to collapse
I'm with you on the call quality. I've never had such great convos on a cell phone. Both sides are crystal clear. I've used the Wi-Fi calling a couple of times, and I did get the unstable warning. When it was connected my calls were really good on Wi-Fi too. I don't know what Samsung did with this phone, but they did a great job for calls. I came from a GSII, and I thought that was pretty good, but the Note 3 makes it sound like a tin can now.
I was getting dropped calls via wifi calling even though I'm a few feet from my router. Happened so many times, I just gave up & turned off wifi calling.
bobbyphoenix said:
I'm with you on the call quality. I've never had such great convos on a cell phone. Both sides are crystal clear. I've used the Wi-Fi calling a couple of times, and I did get the unstable warning. When it was connected my calls were really good on Wi-Fi too. I don't know what Samsung did with this phone, but they did a great job for calls. I came from a GSII, and I thought that was pretty good, but the Note 3 makes it sound like a tin can now.
Click to expand...
Click to collapse
I noticed there are three mics on this phone. Of course one is for speaking into, and one is noise canceling, but what is the third? Another noise canceling? I Googled it, but didn't really find info on how the three interact. One on top, one on bottom, and one on the bottom right on the side with the power button.
Sent from a Galaxy Note 3 far, far away....
I get the WiFi unstable pop up too even though there is nothing wrong with my WiFi. I turned off the setting to automatically change connections because it kept turning off my WiFi and switching over to LTE. I have unlimited data so I just stopped using my WiFi at home. Wierd
bobbyphoenix said:
I noticed there are three mics on this phone. Of course one is for speaking into, and one is noise canceling, but what is the third? Another noise canceling? I Googled it, but didn't really find info on how the three interact. One on top, one on bottom, and one on the bottom right on the side with the power button.
Sent from a Galaxy Note 3 far, far away....
Click to expand...
Click to collapse
I believe the third one, the one on the right is not a mic but humidity/temp? Sensors. Or something like that.
Sent from my SM900T.
phantasybm said:
I have the issue of texts not going through over wifi as eell
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
+1 I rely heavily on sending texts over WiFi because I have crap signal at my house. This is very frustrating.
Sent from my SM-N900T using xda app-developers app
I had an S4 also prior. I ran same tests back to back and found the Note 3 is a few db lower in reception than the S4. However I have not dropped a call yet.
Repot from work from a co-worker with a VZW version of the N3... said at work he was having some WiFi issues but none at home. WiFi at work is not that great even with great signals though. My phone will be here in a couple days. Will be able to compare side to side then.

Note 4 Issues?

I currently have an HTC One Max that I will be returning after basically leasing it for a year from Sprint *sigh*. I am interested in picking up the Note 4, and am curious to what issues anyone that currently owns one is having. I have seen reports of GPS issues and dropped calls, so can anyone confirm this or mention any other problems that they may be experiencing. Also interested in the overall experience with the phone, besides few developers. Any input would be appreciated as it will either be this phone or the m9, but I would like to keep a larger screen .
Thanks in advance
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
Click to expand...
Click to collapse
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Yea I know. Something I thought about before getting it. That's one thing I'll miss a lot coming from my s4.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
Click to expand...
Click to collapse
I was reading the dropped calls and GPS issues on Sprint's forums for the phone, but that's why I figured the best place to find out would be here . Thank you for the info.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
This is the same with my One Max, which I haven't ran into to many scenarios where its been an issue. Would be nice if Sprint were to fix the problem with voice and data that they created. I have read articles about them rolling out a volte solution in the near future, but I am not holding my breathe.
I've had mine for a week or so now and I've run into several situations where people say they've tried to call me but my phone never rang nor did it notify me that I'd missed a call. Still working on trying to figure out if it's the phone or Sprint or something wonky with the rom I've been running.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
jimmbomb said:
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
Click to expand...
Click to collapse
No it will not work as I just tried it, so hopefully Sprint fixes this issue sooner or later.

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