Develop Bugs

[Q] different volume bug, same thing or broken phone

have i got the volume bug if my phone hangs and then reboots every time i touch volume up or down when the screen is on? Samsung insist that its the same thing and i need to wait for the update but i can't see anyone else describing that the problem causes a reboot, and my volume has never actually turned down on it's own as far as i can tell.

That sounds different altogether.
Sent from my Galaxy Nexus using XDA App

matt2053 said:
That sounds different altogether.
Sent from my Galaxy Nexus using XDA App
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Thats what i suspect. Its just a pain to have been waiting for 4 days for something that probably wont fix anything and then to have to start the whole thing over again with samsung. O well

stanleywinston said:
have i got the volume bug if my phone hangs and then reboots every time i touch volume up or down when the screen is on? Samsung insist that its the same thing and i need to wait for the update but i can't see anyone else describing that the problem causes a reboot, and my volume has never actually turned down on it's own as far as i can tell.
Click to expand...
Click to collapse
Deal with the retailer you bought the phone from, and get a replacement from them.

oscillik said:
Deal with the retailer you bought the phone from, and get a replacement from them.
Click to expand...
Click to collapse
I'll give it a go. Im guessing they wont do a doorstep swap like i'd get from t mobile though. Hopefully i wont be without it for long. In our short time together i've grown quite attached to this phone (and almost got used to not touching the volume button)

Couple of questions (you may have already done these -apologies if you have)
Have you tried a factory reset? If not, maybe worth trying it, could be an app doing wierd things.
Also, try running a logcat trace when replicating the issue - see if it helps point in the direction of the issue.
Does the phone still crash when you're in the bootloader? (This _may_ help to rule out application related issues)

I have tried a factory reset. Weird thing is that im pretty sure that it didnt do it for the first few hours that i was playing with it. It was just at the point that i had it all set up that i first noticed it so assumed it was a rouge app and did a factory reset. When it rebooted i signed in and hit volume and it crashed so its definately not an app.
I almost believed that it was the normal volume bug because if i go somewhere more remote in the house, away from all electrical stuff, i can hammer at the buttons for a while before it crashes so maybe ive just got a more extreme version of the bug. Just noone else seems to have anything close. Volume control works fine in a call and when the screen is off but i havent tried in bootloader yet. I'll give it a go

Weird touch screen glitch...

Ok so I realize that this is almost positively a hardware issue, however I just wanted you guys' opinion. So its happened 1 or 2 times before but a simple reboot has fixed it usually, until today when it has gotten really bad all of a sudden. The issue is that randomly, my phone will act like it is being touched on the screen and will either select something or not let me touch what I'm trying to touch. In fact as I'm typing this with the phone's keyboard my phone keeps thinking I'm touching the discard button (which I'm not, obviously) And I've noticed that its always in the bottom left corner of the screen in portrait mode. This is causing me to sometimes not be able to move icons or unlock the phone or scroll through pages because the phone thinks I'm like multi touching the screen in the corner. This happened for a while earlier this week until I pulled the battery. Then this morning it got terrible enough that I could barely use my phone at all even after multiple reboots and fixing permissions. I even went so far as odining back to stock EC05 and OTA updating to EL30, from EG22. ( haven't had time to update to an official build until now. ) again it obviously isn't a software issue but I don't know what I should do, like get a new epic (which I really don't want to) even though this hasn't been a problem until very recently and I don't remember anything damaging my phone. Anyways just thought I'd share my problem with you guys to get any suggestions. And sorry for how long the post is.
Sent from my SPH-D700 using XDA App

wazzuup199 said:
Ok so I realize that this is almost positively a hardware issue, however I just wanted you guys' opinion. So its happened 1 or 2 times before but a simple reboot has fixed it usually, until today when it has gotten really bad all of a sudden. The issue is that randomly, my phone will act like it is being touched on the screen and will either select something or not let me touch what I'm trying to touch. In fact as I'm typing this with the phone's keyboard my phone keeps thinking I'm touching the discard button (which I'm not, obviously) And I've noticed that its always in the bottom left corner of the screen in portrait mode. This is causing me to sometimes not be able to move icons or unlock the phone or scroll through pages because the phone thinks I'm like multi touching the screen in the corner. This happened for a while earlier this week until I pulled the battery. Then this morning it got terrible enough that I could barely use my phone at all even after multiple reboots and fixing permissions. I even went so far as odining back to stock EC05 and OTA updating to EL30, from EG22. ( haven't had time to update to an official build until now. ) again it obviously isn't a software issue but I don't know what I should do, like get a new epic (which I really don't want to) even though this hasn't been a problem until very recently and I don't remember anything damaging my phone. Anyways just thought I'd share my problem with you guys to get any suggestions. And sorry for how long the post is.
Sent from my SPH-D700 using XDA App
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Click to collapse
I have had this happen... wasn't a hardware issue for me, but it may be for you... I fixed it by turning off the screen (locking the phone) and cleaning the screen off thoroughly.... it fixed the issue... it may not fix it for you though... hopefully its that easy... for me it was some dirt or something on the screen making it "think" I was touching that spot when I wasn't... hope that's all it is for you...
Sent from my SPH-D700 using Tapatalk

Out of curiosity does this only occur while charging or always?
Sent from my SPH-D700 using XDA App

It happens always. On and off the charger. And I don't think its that easy as I had a screen protector on it and I thought it could be something like dirt under the screen protector causing it to freak out but I took off the protector and its still happening. Looks like I need a replacement... ):
Sent from my SPH-D700 using XDA App

wazzuup199 said:
Ok so I realize that this is almost positively a hardware issue, however I just wanted you guys' opinion. So its happened 1 or 2 times before but a simple reboot has fixed it usually, until today when it has gotten really bad all of a sudden. The issue is that randomly, my phone will act like it is being touched on the screen and will either select something or not let me touch what I'm trying to touch. In fact as I'm typing this with the phone's keyboard my phone keeps thinking I'm touching the discard button (which I'm not, obviously) And I've noticed that its always in the bottom left corner of the screen in portrait mode. This is causing me to sometimes not be able to move icons or unlock the phone or scroll through pages because the phone thinks I'm like multi touching the screen in the corner. This happened for a while earlier this week until I pulled the battery. Then this morning it got terrible enough that I could barely use my phone at all even after multiple reboots and fixing permissions. I even went so far as odining back to stock EC05 and OTA updating to EL30, from EG22. ( haven't had time to update to an official build until now. ) again it obviously isn't a software issue but I don't know what I should do, like get a new epic (which I really don't want to) even though this hasn't been a problem until very recently and I don't remember anything damaging my phone. Anyways just thought I'd share my problem with you guys to get any suggestions. And sorry for how long the post is.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
its a software issue. it happened to me a little while after flashing to custom roms. odin back to ec05 , reroot, then try flashing the dexodexed el30 rom and see if it does the same thing.
---------- Post added at 05:24 AM ---------- Previous post was at 05:23 AM ----------
LORDFIRE00 said:
its a software issue. it happened to me a little while after flashing to custom roms. odin back to ec05 , reroot, then try flashing the dexodexed el30 rom and see if it does the same thing.
Click to expand...
Click to collapse
if it was hardware, you wouldn't have even been able to type your post from your xda app.

dissapointed!

Ok so heres my experience over the first week of having googles flagship phone...
1) When i first got the device home and turned it on It auto downloaded like 50 apps that i had installed on my sgs which i didnt want it to do...
2) when ever i scrolled through the app drawer the first 2 pages was fine but when i scrolled to the 3rd page the launcher would force close every time. A battery pull didnt fix the problem either... Luckily i got an update to 4.0.2 about 30 minutes after the device was on which got rid of that problem...
3) Now that im on 4.0.2 sometimes when im leaving the app drawer to go back to the homescreen the launcher will freeze for a few seconds between the zoom out transition so i see half of thr app drawer and half of the homescreen. This happens completely random and i cant reproduce it.
4) I have just been looking on the market and my screen just shut itself off... I couldnt turn the phone back on through the power button and i had to long press the power button to turn the phone back on. Basically the phone just died for no reason.
I love this phone and ICS but i just wish it would work how its supposed to.
Each of these little things is adding up and starting to ruin the experience.
What makes it worse is that i have seen other people with these same problems.
This is googles latest and greatest phone to the world to show what they can do and it just doesnt work.
I understand that ICS is brand new and that its the biggest rewrite to the OS since its birth but they shouldnt be releasing phones in this state.
If this continues i will be returning my device. I hope the next update brings some majour fixes.
And BTW im 100% stock.

Stock 4.0.2 GSM version have not experienced a single issue you have.
The one thing I can say is this is a developer phone and its just gonna have bugs. Its probably not what you want to hear but that's kinda how it is : /

martonikaj said:
Stock 4.0.2 GSM version have not experienced a single issue you have.
The one thing I can say is this is a developer phone and its just gonna have bugs. Its probably not what you want to hear but that's kinda how it is : /
Click to expand...
Click to collapse
Yeah i understand that.
When i first read about other people with random reboots and stuff i was like damn that sucks im glad that hasnt happened to me... But alas it has happened along with the other issues mentioned.
I might have to return it but even then they will probably just sen it away for 2 weeks and reflash it.
I just want it to work to its full potential.
As i said i know its the first versions of ICS and i expect a bit of problems until they iron out the creases but the list is just getting longer. Ive only had the phone like a week.

first off... put down ur phone...
.......
.........
..............
.........
.....Breathe.....
look... no android device is perfect... you knew this buying the phone...
android is a work in progress... it is still one of the newest OS's out there.
of course ics has faults... its not near perfect yet... no worries... slowly it is going to get better and better...
look... unlock that bootloader of yours... and install a custom rom
most people and my self are using AOKP, install a custom kernal... Lean kernal and franco kernal are great choices...
custom roms usually preform better than stock...
relax... try it out...
im 100 percent sure this will fix your problems or any doubts u might have.

It sounds to me like the OP should just get rid of the Gnex and buy and iPhone. ICS is new! It will be buggy at first. Each update will bring a more stable and better all around experience. Like Radsolutionz said, unlock the bootloader, install Clockworkmod Recovery, and get to flashing a custom Rom. Most custom Roms are 4.0.3 which works better than 4.0.2. Just be patient my friend. It will get better as Google releases updates to ICS.

Yeah i know i know.
I just hope it gets better soon lolz.
Im trying to keep this one stock as long as possible.
Dont get me wrong im no stranger to flashing roms. I flashed hundreds on my sgs but i just want to keep this one stock for the first few months.
fingers crossed that the next update isnt too far away and this will fix these problems.

housry23 said:
It sounds to me like the OP should just get rid of the Gnex and buy and iPhone. ICS is new! It will be buggy at first. Each update will bring a more stable and better all around experience. Like Radsolutionz said, unlock the bootloader, install Clockworkmod Recovery, and get to flashing a custom Rom. Most custom Roms are 4.0.3 which works better than 4.0.2. Just be patient my friend. It will get better as Google releases updates to ICS.
Click to expand...
Click to collapse
I would rather go back to a nokia 3210 then get an iphone!
As i said in the post above im no stranger to flashing roms and kernels and playing with the build props etc but im trying to avoid that for the time being.

I would just like to point out that #1 is not a problem at all, it is a feature all android phones have, when activating a new phone it automaticly syncs everything from the last phone to the new one, if u didn't want that to happen then u shouldn't have checked the box to restore all Google information or whatever the message is when u first setup the phone, should probably delete it...
Sent from my Galaxy Nexus using XDA App

#1 is your fault, when you sign into your Google account, it specifically asks you if you want to backup your data (app data, wifi passwords, and other settings) and/or Automatic restore apps and user data.

Don't give him such a hard time he loves his phone. I was disappointed to I also had random stuff happen but now its all settled down and battery life is great. Give the phone time to adjust and delete as many apps as you don't really need. It could be a bad app that's causing the problem.
If you still don't like it sell it and get something else .
Sent from my Galaxy Nexus using xda premium

andy2na said:
#1 is your fault, when you sign into your Google account, it specifically asks you if you want to backup your data (app data, wifi passwords, and other settings) and/or Automatic restore apps and user data.
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Click to collapse
This.
10chars

i dont know but i just had to reply.
1) When i first got the device home and turned it on It auto downloaded like 50 apps that i had installed on my sgs which i didnt want it to do...
as said by other member, do that. OR go quickly to market > my apps, and press the 'X' to stop all progress. yeah it stops all.
2) when ever i scrolled through the app drawer the first 2 pages was fine but when i scrolled to the 3rd page the launcher would force close every time. A battery pull didnt fix the problem either... Luckily i got an update to 4.0.2 about 30 minutes after the device was on which got rid of that problem...
i'm sure you have this rare problem as others did not but glad it worked out.
3) Now that im on 4.0.2 sometimes when im leaving the app drawer to go back to the homescreen the launcher will freeze for a few seconds between the zoom out transition so i see half of thr app drawer and half of the homescreen. This happens completely random and i cant reproduce it.
same as number 2. if you got a slight lag opening the app drawer, its normal.
4) I have just been looking on the market and my screen just shut itself off... I couldnt turn the phone back on through the power button and i had to long press the power button to turn the phone back on. Basically the phone just died for no reason.
This is very normal in many smartphones. Even iphones have this. Had to do hard reboot for my gf's iphone 4 a few times since she buy it a year ago. so with ICS/Android or whatever still a new OS, its understandable. i dont know what OS you use on your PC/laptop, but if you use Windows, you know this is normal. hehe.
anyway, to my experience, I had this while on SGS2, and Desire while on Beta builds. Never had any trouble with stable builds with Nexus S, Gnex, SGS2, TF, Desire unless I played around with UV/OC. oh and while on AOKP Gnex, i had it once(just remembered now).

I think OP needs to update to 4.0.4. That solved allot of software issues for me. The whole thing with apps installing happens on any android phone if you select the option when setting up.

No no i mean im 99.9% sure i unchecked the box because i didnt want it to download all of my old apps, It downloaded superuser and titanium backup and adfree and all the rest that i didnt want it to lol.
maybe i didnt but im pretty sure i did.
As i said i LOVE this phone and im still happy with it despite these things and have no trouble keeping it for 2 years. Its just a bit dissapointing at the minute with the bugs.
I was just thinking maybe i got one of the "dodgy" devices and would be better of taking it back for a new one.
I will wait for the next update first and see if that fixes the problems.
I dont want to mess flashing custom kernels etc just to mess undoing it all.
by the sounds of it 4.0.3 and 4.0.4 are a big improvement over 4.0.2 so i look forward to get that little you have an update window on my phone
thanks for replies guys. Made me feel a little better

Don't worry, I unchecked the box too and it downloaded everything I had on my Xoom instead of my R2D2 D2. My gnex rebooted randomly and is nowhere near as stable as my Droid 1. And for all of you apologists exclaiming that this is a developer phone, well guess what? 6 weeks in, Googlerola decided "not anymore because CDMA is too hard."
Screw them. I'm going back to a phone that isn't so smart that making calls is beneath it when my contract is up and getting a decent laptop. It's a nice phone when it works but I didn't pay the development community to fix the gross design flaws and production oversights that the people I did give my money to caused to such a device with so much potential. I don't want have to rely on some kid in a basement somewhere to make my $600 phone work. Google/Samsung/Motorola should actually cut these modders a check for cleaning up their messes.
Sent from my Xoom using xda premium

As for 2 and 3, have you ever considered that your phone could be a lemon? I am running stock 4.0.1 and the worst I have experienced was random reboot once a week.

Hey.
I totally get where the OPs coming from. I've got multiple posts on issues I've had. Just some really annoying **** that has really made this a flaky experience. I love this phone just like you man and I'm trying sooo hard not to return it. I've had 3 replacements now and its been like a month. I'm probably just real picky but he's got some points there, why release this if its clearly not ready. I had a 3gs once and I really don't want to go back. The iPhone 4s combined with the latest ios is, and I even can't believe I (me) is saying this but, not toooo bad. I mean, you can actually change your SMS tone now!!! Nice work apple, although other phones have had that option standard for like a billion years! Haha. Anyway, going off track here... yeah dude, I'm not sure if the problems I'm having are just gremlins (which by forums they are) or I have a 4th faulty unit. My other 3 were for the most part probably fine, that's the problem, YOU DONT KNOW!
But by the sounds of it, and I'm sort if happy to hear it is that it is gremlins. I do also want a phone that just f'king works and does what its told. It this phone did that, it would probably be the best phone I've ever owned.
Sent from my Galaxy Nexus using XDA App

zolah said:
1) When i first got the device home and turned it on It auto downloaded like 50 apps that i had installed on my sgs which i didnt want it to do...
2) when ever i scrolled through the app drawer the first 2 pages was fine but when i scrolled to the 3rd page the launcher would force close every time. A battery pull didnt fix the problem either... Luckily i got an update to 4.0.2 about 30 minutes after the device was on which got rid of that problem...
3) Now that im on 4.0.2 sometimes when im leaving the app drawer to go back to the homescreen the launcher will freeze for a few seconds between the zoom out transition so i see half of thr app drawer and half of the homescreen. This happens completely random and i cant reproduce it.
4) I have just been looking on the market and my screen just shut itself off... I couldnt turn the phone back on through the power button and i had to long press the power button to turn the phone back on. Basically the phone just died for no reason.
Click to expand...
Click to collapse
1.) YOU CHOSE to "backup/restore apps to/from Google's servers". It was a check box when setting up the phone.
2.) That is strange, never had this problem. And I didn't make it out the Verizon store w/o the 4.0.2 update so I really was never on anything before that.
3.) I also experience a little lag here and there with 4.0.2. Now that I'm on 4.0.4 I NEVER have a problem with it. Also, install spare parts, set screen transitions and other things like that to "fast" for a little added speed boost.
$.) Nobody likes the sleep of death, fortunately I haven't had this problem. Again, most of my time with this phone I have been on 4.0.4. I highly recommend you upgrade if possible.

martonikaj said:
Stock 4.0.2 GSM version have not experienced a single issue you have.
The one thing I can say is this is a developer phone and its just gonna have bugs. Its probably not what you want to hear but that's kinda how it is : /
Click to expand...
Click to collapse
So not true. I love my GNex, but the reboot issues are very annoying. And it's not because it's a 'developer phone'. If that's the case they need to stop plastering advertisements in major media outlets and TV commercials saying how great the phone is and instead putting disclaimers that it has annoying problems and 'we'll fix them when we get around to it'.
I love nexus phones and Android and I've stuck by them since the launch of the G1, but they still have problems and making excuses for them using these silly arguments is not how they should be addressed. I seriously hope they did not release this phone to the public knowing about these reboot issues. But it seems that way. Either that or the QA process is badly broken.
Sent from my GSM Galaxy Nexus on TMoUS using Tapatalk

I don't understand all the "it's a developer phone" posts.
It is marketed as consumer device and for me, it's a very good consumer phone.
I may be totally lucky, but I never had a single issue with this phone so far.
My Desire HD used to have issues like freezes, gps problems etc. The GNEX does not. At least for me...
I agree that an Iphone is even a little more polished. But that doesn't mean you need to be an android developer or cook custom roms every day to like the GNEX.
Sent from my Galaxy Nexus using xda premium

Search Menu keeps popping up randomly

I dont know if this is a problem with my phone or the ROM. This seems to happen intermittently and I dont know what to do about it. It drives me crazy especially when I am trying to text or do anything. Sometimes and it seems more frequent lately, when I unlock my phone and go to text or send an email and I am in the middle of typing.... all of a sudden, the search menu pops up repeatedly. Once this happens I stop touching the screen completely and it just keeps popping up and down continuously like I am pressing the search button at the bottom of my screen. It will do this for several minutes, sometimes longer. Then it goes away and I dont see it again for days. But it keeps happening.
Has anyone else experienced this kind of problem?
Things I have tried with no success... 1. check for debris stuck on the screen near the search button. 2. dirty screen. 3 replaced screen protector. 4. removed screen protector. 5. removed phone protector (otterbox) completely, no screen protector either, just phone.
None of these have stopped this menu popping problem. Please help? Should I just take this phone back and try and get a replacement? I am sure that if I do that, the tech wont be able to duplicate the problem. UUGHH!!
UPDATE: Found this thread about the same thing and, yes, it looks like low signal and ICS combo on 3G could be the culprit.
http://forum.xda-developers.com/showthread.php?p=29230046

First off, it sounds like you have a messy situation with your phone pooping often. Kidding aside, I am having the same issue. I really thought it was faulty touch sensors. I am currently using AKOP build 7/20 and the issue seems to sporadically pop up. I am glad I am not the only one
Sent from my SPH-D710 using xda app-developers app

Sprint is literally MADE of these phones.
They have so many that they're pushing them to Boost mobile.
Politely demand a replacement, insist that the issue is covered.
You will have no problem getting what you need.

mcadamry said:
Sprint is literally MADE of these phones.
They have so many that they're pushing them to Boost mobile.
Politely demand a replacement, insist that the issue is covered.
You will have no problem getting what you need.
Click to expand...
Click to collapse
Thank you for the advice. I will try it. Not sure if I should put my OS back to stock before taking in or not. I am currently running SuperGalaxy v1.3(FF18) ICS 4.04. Suggestions?

astro004 said:
First off, it sounds like you have a messy situation with your phone pooping often. Kidding aside, I am having the same issue. I really thought it was faulty touch sensors. I am currently using AKOP build 7/20 and the issue seems to sporadically pop up. I am glad I am not the only one
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I called the Sprint store where I bought the phone and asked them about it and they said they were having a lot of similar issues since the latest OTA update. However, I told them mine has been doing it months before the OTA update, which is true. She suggested I bring it in nad have the tech look at it. So I will probably do that but should I put the OS back to stock first?
My ODIN Mode info below.
Custom Binary Download = 0
Current Binary = Samsung Official.

bronski813 said:
Not sure if I should put my OS back to stock before taking in or not.
Click to expand...
Click to collapse
If you're running a safe recovery such as agat's, etc, then I believe a simple factory reset would suffice.
I'm somewhat new to the android os, so my statement above may need verified.
But I'm no greenhorn when it comes to getting these phones replaced: this is my fourth one!
The safest bet (and what I would do) is to ODIN back to ff18 stock. Or el29 even. Whatever.
Good luck! That button issue would be unbearable for me!

mcadamry said:
If you're running a safe recovery such as agat's, etc, then I believe a simple factory reset would suffice.
I'm somewhat new to the android os, so my statement above may need verified.
But I'm no greenhorn when it comes to getting these phones replaced: this is my fourth one!
The safest bet (and what I would do) is to ODIN back to ff18 stock. Or el29 even. Whatever.
Good luck! That button issue would be unbearable for me!
Click to expand...
Click to collapse
I will do that and make a backup first though. Thanks again!:good:

edit:i do believe the long-press of the 'menu' button brings up the new ICS search feature. long press of the 'search' button brings up the google voice search on my phone.
--
its not random..its when your in a low signal area.
I too thought it was faulty hardware buttons, but there was a thread here somewhere that mentioned it happens when in low signal area that caused the "menu" button to be pushed. this has been happening on my phone and others before ICS OTA.
not sure why its been happening, nor do i know of a fix

tool2269 said:
edit:i do believe the long-press of the 'menu' button brings up the new ICS search feature. long press of the 'search' button brings up the google voice search on my phone.
--
its not random..its when your in a low signal area.
I too thought it was faulty hardware buttons, but there was a thread here somewhere that mentioned it happens when in low signal area that caused the "menu" button to be pushed. this has been happening on my phone and others before ICS OTA.
not sure why its been happening, nor do i know of a fix
Click to expand...
Click to collapse
I am certainly in a low signal area. In fact, my signal is almost non-existant. What I dont understand is why roaming doesnt kick in and use whatever signal is available. I know that AT&T has signal boosters in my building and the signal is very strong. Maybe the signal issue is causing the problem but I have not seen that thread. I will do some searching and if I find it I will post here.

Same problem with my phone. Just got back from vacation, 10hr drive both ways using the phone for navigation there and back home, so the phone was in my line of sight the whole time. It always did it in low signal or slow data areas, or when data roaming kicked in. I have poor reception at the house and it starts as soon as I turn off the wifi.
Local sprint store is ordering me new phone. I'm running stock EL29..
Sent from my SPH-D710 using xda premium

rehpot1 said:
Same problem with my phone. Just got back from vacation, 10hr drive both ways using the phone for navigation there and back home, so the phone was in my line of sight the whole time. It always did it in low signal or slow data areas, or when data roaming kicked in. I have poor reception at the house and it starts as soon as I turn off the wifi.
Local sprint store is ordering me new phone. I'm running stock EL29..
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
So if you are running stock EL29 then that would rule out ICS as part of the problem. We are left with low signal on 3G. I have been watching closely over the past day and it only happens on my phone when low/no signal and no wifi. If I am connected to wifi then it doesnt do it. I am sure if I put my phone in airplane mode it wouldnt do it either. I will test that today.

New phone (like new replacement), no more problems.
Sent from my SPH-D710 using xda premium

I747m screen problem...please help!

Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
Sent from my SGH-I747M using xda app-developers app

felcom said:
Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
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My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.

BWolf56 said:
My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.
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Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....

felcom said:
Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....
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Sounds indeed like software issue. I'm not so sure what would cause it on stock rogers though.
Either way, you can find the stock ROM on sammobile.com or on this thread: http://forum.xda-developers.com/showthread.php?t=1822308
You'll need Odin to flash it. (It doesn't trigger the flash counter)

felcom said:
Phone is out of warranty so no go there....
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Did you buy your phone with a credit card? Some cc's have warranty built in. Mine doubles what the manufacturer offers.

Thanks for the link. I will try it tonight and post the results. Really hoping it works.
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I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
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felcom said:
I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
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If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.

BWolf56 said:
If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.
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Click to collapse
Thanks. I might try it. Dont think I have too much to lose at this point. I always try and keep my phones nice so that when I get a new one I can sell the old one for good money to help offset the cost. This really messes with that system as the phone isn't worth much now...just bought an extended battery too...was planning to keep it for at least another 6 months.
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So just a quick update. For no apparent reason the phone started working fine again. It now turns on and off just fine. I'm not going to mess around with it anymore. That's really bizzare. I'll give it a couple days and will report back if it continuous to work fine or if the problem comes back. Thanks for the input.
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