Hi! I used Google Play Music app great for months.
Today, I opened it. It didn't find any of my music, except the one song I bought from Google Play (all the music is still on the phone, taking up 6GB of space). Consistently, the app will crash about 10 seconds after I open it. It will lock up and then a few seconds later display "Unfortunately, Google Play Music has stopped."
Any ideas of what's up?
And, if not, I guess uninstall/reinstall is the best option. Do you know if the "thumbs up" / ratings are saved somewhere if I uninstall/reinstall it? Basically, are the playlists backed up somewhere?
Thanks in advance,
P.S. Stock, no root.
ikjadoon said:
Hi! I used Google Play Music app great for months.
Today, I opened it. It didn't find any of my music, except the one song I bought from Google Play (all the music is still on the phone, taking up 6GB of space). Consistently, the app will crash about 10 seconds after I open it. It will lock up and then a few seconds later display "Unfortunately, Google Play Music has stopped."
Any ideas of what's up?
And, if not, I guess uninstall/reinstall is the best option. Do you know if the "thumbs up" / ratings are saved somewhere if I uninstall/reinstall it? Basically, are the playlists backed up somewhere?
Thanks in advance,
P.S. Stock, no root.
Click to expand...
Click to collapse
No idea how to save/recover playlists, so I said fudge it. Uninstalled, reinstalled: nothing.
Found out you can call Google for support on Play apps: http://support.google.com/googleplay/bin/request.py?contact_type=contact_policy&policy=apps
They don't know what's up, either, but they're investigating and will get back.
Will update when I hear,
Just heard yesterday:
"We're aware of an issue with the Google Music app and are working on a fix. This issue will be resolved in the next update release."
Yeah! You go, Google!
Well, I got tired of using other players, so I diagnosed some more.
I removed all my music, edited since tags of the FLAC files I had, and imported my music back, but into my SD card this time.
Now, Google Music works perfectly! Unsure on the problem or whatever Google is attempting to fix, but it's all solid now.
Had similar issue but got so bad i reflashed rom and gapps lol, turn music up in the music app caused music fx to stop, then music app stopped then settings stopped then launcher stopped, even third party apps stopped like audio manager and doubletwist. Had been playing with pimp my rom app so thought maybe that and its interaction with my PA rom (v2.99b6) (thanks to molesarecoming) was a possible cause, but i did update google music yesterday so maybe it was that. After reflash all seems ok now no glitches, made me have a full noob panic attack though so thanks google
sent via xda app from my yakju gnex 4.2.1 paranoid android 2.99 beta 6
Related
Music beta, the Google Android app that supports Google Music Beta, autostarts whenever it detects a BT audio connection that isn't being used. So, for instance, if I shut off Poweramp or another streaming player before I disconnect BT, it will instantly pop up and start playing, sometimes even before the other app has shut down.
There is no settings menu to prevent it from "reacting" to headset commands in the app, and I'd like to be able to control whether it autostarts or not from another application. I downloaded Autostarts, but it doesn't even recognize the event as a trigger for the application.
Any other suggestions? I'd uninstall the damn program, but it's the only app out there now that will play music stored in Google Music beta.
interesting. Have never had it auto-play on bt connect. Are you using the widget as-well?
vassskk said:
interesting. Have never had it auto-play on bt connect. Are you using the widget as-well?
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Nope. I only run the app when I want to play music on Google Music Beta. Otherwise I run Poweramp. What's annoying is that I'll have Pocketcasts up and running and even playing, and suddenly Music will decide it wants to play, too. I had this problem with Winamp and I had it with the stock Music app.
I froze the stock Music app in Titanium, and I could always remove this one, but then there aren't any other apps that play music stored in Google Music.
haven't tried it (trashed google music) but something called 'phantom' (appbrain) claims to play google music in the pro version. I THOUGHT I saw another one that did it but can't find it now. Look around; keep eye out.
i've noticed that since updating to jellybean my google play music only works for a couple songs then stops playing. the doesn't force close and i can scroll around but nothing plays. today my maps kept force closing for no reason, anyone else seeing these issues? my phone is fully stock and unrooted.
This happened to me, too for the Play music -exactly like you describe. I'm sorry I don't know anything about how or why - but just letting you know you're not alone. I was also stock and unrooted at the time. I haven't tried it since so I don't know if anything I've done since then would make a difference. Would like to give the streaming a chance in the future, but it freezing is a worry for me if I'm going to spend money.
I just switched to a different player and haven't had the same issues. Were you streaming or playing from sd card ? I was playing from the sd card and I have wondered if this was part of the problem (just providing information in case it helps someone else).
i was streaming. i know if i restart my phone it works again for a few songs then stops.
i tried doing a factory reset on my phone in hopes that maybe something got corrupt during the update. it did not help. i think i figured out the maps problem. having the satellite layer on seems to be what kept causing maps to crash. i've never had this problem before though.
i decided to try using the play music widget instead of the app. it's been playing for 6 or 7 songs now, where as when i've used the app it would stop playing after 4-5 songs. so hopefully if i continue to use the widget instead i won't have any more problems.
well my play music is back to not working after a few songs even going through the widget.
Since the last update, google music player will just stop playing. i will be in the middle of an album (local) and it just will stop playing. It wont change songs or albums. It just goes dead until it decides to work again...any1 else having this issue?
I have seen this and I believe I have read other reports of it as well. It started after the last update. I have rolled back to the previous version.
Scrappy xyz said:
Since the last update, google music player will just stop playing. i will be in the middle of an album (local) and it just will stop playing. It wont change songs or albums. It just goes dead until it decides to work again...any1 else having this issue?
Click to expand...
Click to collapse
I'm having the same issue. Thought it was just a conflict with the custom Rom I'm using. But I hear people are having the same issues on stock Jellybean too. So it has to just be the app.
They really need to fix this, I'm having the same issue. Music just stops out of the blue and doesn't want to start back.
same issue here.. I've been using Pandora until the next update.. I may just roll mine back if they take to long to get this issue fixed..
Same issue!
Sent from my SPH-L710 using xda app-developers app
Google Music stops after three songs
I'm using Google Music for streaming. It stops after three songs and won't work again until I reboot. I'm using the Odex Blue Rom, latest version 1.7. I deleted the application from the system using Root Explorer and then downloaded it as an app. It still stops. I agree it must be the application as Pandora will play and not stop. It's a real pain because now I have to move my songs down to the S3 and find another player. So much for the cloud!
****SOLUTION****
DOWNLOADED old Google Play Music and it works. Deleted the version I have on my S3 (the latest version from the Google Play store). Googled "Google Music Player apk" and found a 4.1 version. Downloaded the 4.1 apk and installed. It worked. Played for over one hour with no stops from the Google cloud. Then I went back to Google Play Store and said download the latest version. But all I wanted to do is check the box that says don't automatically update and then I closed the install. I don't know how to get it not to automatically update any other way.
I've been having this issue also, sort of. I lose sound when playing music from rocket player or music player, song time counter keeps moving but no sound. Just out of curiosity are you guys having problems with other players or just Google streaming? I had this issue even before 4.1.2.
Hey All:
I'm having an issue with Google Now's "Listen To" command (likewise "Play" or "Play Music"). These commands only direct Now to do a search. I've made sure that Play Music is selected as a search source (as well as Winamp and Media Monkey), but the phone insists on web searches. Any tips on how to force it to behave the way it's supposed to (i.e. search my phone and play the requested song or artist)?
I'm in Canada (though with a valid Play Music account with ~2,000 songs uploaded); I don't know if that's part of the problem.
I've tried clearing the data for Google Search as well. Running the latest Google Search and 4.3.
Thanks for any help!
--Databoy2k
Mmmm, thats wierd. I don't think the amount of tracks on Play Music is a problem at all. I have a little bit under 2k songs in there as well and It prompts me with the option to select my music player (in this case spotify). The web search comes after the song hit. I can't say its 4.3 either, though I'm still rocking 4.2.2
Here is my Google Search Version: 2.6.7.721924.arm
Try uninstalling and reinstalling Google Search maybe that will do the trick. As a last resort I could pull my apk for you to download?
iLeopard said:
Mmmm, thats wierd. I don't think the amount of tracks on Play Music is a problem at all. I have a little bit under 2k songs in there as well and It prompts me with the option to select my music player (in this case spotify). The web search comes after the song hit. I can't say its 4.3 either, though I'm still rocking 4.2.2
Here is my Google Search Version: 2.6.7.721924.arm
Try uninstalling and reinstalling Google Search maybe that will do the trick. As a last resort I could pull my apk for you to download?
Click to expand...
Click to collapse
Thanks for looking. I'm on the same version (2.6.7.721924) and have uninstalled the updates/reinstalled. Still nothing. It's a weird issue, to be sure. From my research it looks like it's an intermittent issue that comes and goes to most people. I'd welcome any other advice.
--Databoy2k
I have the same issue. Some songs instantly played when named and others will bring me to the search engine. I thought it might be where the song resides that was the issue but I'm not 100% sure. Sometimes i can get it to work from songs on internal memory. And sometimes from my micro SD card, but not always. I thought it might have to do with whether the music was on Play Music...."all music", or "on device". But i cannot get it to work every time.
Edit: even stranger. ..i just tired both "play" and "listen to" commands for the song "Wish you were here". The song opens up with the image of the Pink Floyd album cover, and then the music plays. But it's not Pink Floyd. It's the Grateful Dead version. I then see album covers for those two versions and one for Incubus' version. If i use the "listen to" or "play" command and say, "Listen to Wish You Were Here by Pink Floyd", it still plays the Dead's version. I have all three versions in my library.
If i use the"play" command and then name an artist, nothing happens. If i instead insert the word "Google" before the word "play", then it will play an artist. Wonkey!!!
Hi, I noticed that Listen and Play command does not launch the default music player any more. The list of apps in the Google Now Settings does not show any music player either. I don't have access to Play music in my region.
Anyone have the same experience? Can this be fixed at our end?
Hi guys, since 6.0 update, when I listening to music on the go with play music, and I leave my phone untouched for a few minutes, the music stops playing for a few seconds or even longer.
Could It be the doze, that's messing with play music or something different. Did a clean install yesterday and the problem's still there.
Any ideas?
Thx.
Have you tried to ignore battery optimisation for Google play music?
Tried this on my phone after running into the same issue. Worked great, no more pausing!
Hey,
Ive been having a similar issue in my new phone. I've got the Huawei Mate 8, I've tried to disable battery optimisation for Google Play Music. But it seems that it is not possible for Play Music (it is not listed in the "ignore optimisation" app list.
Is there another way to do this? Is there a reason that "ignore optimisation" is not available for Google Play Music?
Thanks for any help.
Hi, I'm having the same issue with my phone (LG G3). I turned off the battery optimisation for the app and it seemed to resolve it but it's actually still doing it again. Any idea what else I may need to do? Not finding any answers no matter where I look. Thanks!