N7100 lockscreen unlock issue - Galaxy Note II Q&A, Help & Troubleshooting

Hi everyone. I have problem on my phone with unlocking the screen. sometimes i cant unlock the screen because the touchscreen doesnot works. but S pen works.. it ussually becomes after 10-20 minutes phone using.. If someone has the same problem please share, and if you can helpme with this issue. Thanks. Sorry for bad English

Hi, I have the same issues. My phone does not recognize touch when it is cold. When it was in the pocket outside or facing a table. 2-3 times turning on and off the screen brings it back working.
I read an article from Sprint that there are protector foil issues with the capacitive display, but I don't have any.
Sent from my GT-N7100 using xda app-developers app

Have the same unlocking problem
outlander4000 said:
Hi, I have the same issues. My phone does not recognize touch when it is cold. When it was in the pocket outside or facing a table. 2-3 times turning on and off the screen brings it back working.
I read an article from Sprint that there are protector foil issues with the capacitive display, but I don't have any.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Hi, I guess I have the same issue. Bought the Note II a week ago, came with 4.1.1 and it automatically updated itself to 4.1.2, so don't know if this problem was present with 4.1.1
When I press the power button to lock the screen and wait about 10 minutes, the screen becomes unresponsive, no tap or swipe works. Have tried swipe, pattern, pin for unlocking, result is always the same.
Strangely, at that unresponsive state, the S-pen works and I can unlock and do other things. At that state, touching with the fingers still doesn't work.
The only way to return the screen back to normal is, press the power button again (sometimes need to press the power button twice).
Have done factory reset, the problem is still there with both Sim card and SD card removed.
Has any one found a solution, is this related with 4.1.2 upgrade or a hardware fault ?
Thx in advance,
Regards

I have sent mine for repair. It is a pity that Samsung does not do an exchange.
It is a hardware fault for sure. I made a video to demonstrate the behaviour.
Search on YouTube for video y9rLmuyih8E

Related

[Q] Power Button not working(HTC Desire).!!!!!!

hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
You are complete stock, so call htc.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
Same thing happened to me though mine was due to me dropping my phone. I would give HTC a call in the first instance and try and get it fixed for free under warranty
My phone is rooted and has a custom rom so i am able to bypass this issue by having the phone wake on track ball and i have downloaded a few apps
screen off and lock (this is then mapped to long press on the search key
quick boot (to restart the phone, this requires root access to work)
after a few hours you get used to the alternative way to switch the screen on and off.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
I had the same problem with the desire HD, happened suddenly installed nolock as a tempory solution, and was going to take it in under warranty for repair. It is caused by a stuck power button. Heres how I fixed mine. As a last resort, I removed the battery sim card cover and battery cover so that all I was holding was the Ali uni body section. with my finger and thumb I began flicking the chrome button with my nail, as if you were flicking a pea accross the table, after about 30 seconds of flicking the little chrome button popped out slightly, when holding it by your ear and pressing it you can now hear a click. Maybe a dust particle or something from my pocket caused mine not sure, but it was moisture or software related. Hope this helps someone who maybe hasthe same problem.
Paul.
i'd say give htc a call
hope u find a solution soon..

[Q] Screen problem

Hello,
My friend have a Sony Xperia S and reciently it been serviced because microphone was not working just after a month of using it, but its been fixed and fine, but it taken them 2 weeks to fix it! But now when the phone in portrait mode will not register touch on the notification bar and in the Screen test the yellow line does not get to the top of the screen when you move finger across, but in landscape mode the i can get to the notification bar. So ether digitizer is broken or the screen is need re-calibration but i dont know how to do recalibration. Can some one give me advice WITHOUT taking it again to the Sony Service Center.
Thank you
Hold the screen lock button, and the volume down button for around 10 seconds. Basically resets the hardware. Hope this helps you.
pharix said:
Hold the screen lock button, and the volume down button for around 10 seconds. Basically resets the hardware. Hope this helps you.
Click to expand...
Click to collapse
FYI : You can't reset hardware...
Sent from my LT28h using xda premium
Same problem here
Hi there,
as I am facing the same problem with my Xperia S.
However it's my fault as I opened the device, loosened and tightened all screws on the back.
Unfortunately, I even flashed ROM and Kernel before and was running into some problems, so I wanted to take the battery out for a moment...
Any solutions so far execpt buying a screen replacement?

Odd display issue P600

Hi
Came home from work today unlocked the tab but the display had gone murky down one side. Thought this a bit off so rebooted, display looked like it had returned to normal. It went into standby and I went to unlock it but the display wouldn't come back on!
The capacitive buttons light up at the bottom, if I remove the pen it makes the pen removal noise, if I press the lock button I can swipe the screen and the unlock sound occurs, but nothing from the display at all. I reboot the device and it's fine till I lock it again.
It was running stock TW rooted. Have factory reset and still the problem remains. Any suggestions?
Cheers
Sent from my SM-N9005 using XDA Premium 4 mobile app

Touch Screen Not Working

I just received my Z1C and I've been having lots of touch screen problems.
When I get to the unlock screen, a lot of times nothing will register on the touch screen. I have to push the power button to turn the screen on and off to get the touch screen to register, and a lot of the time I have to turn the screen on and off more than once to get it to work.
Another issue I'm having is in the settings menu. The top portion of the screen doesn't register any touches. For example, when I tap on the Wifi settings, nothing happens. I have to pull down the screen like half a centimeter, then tapping Wifi will work. This is so frustrating...
Is there any way to fix this without rooting, unlocking bootloaders, or installing a custom rom?
rumthin said:
I just received my Z1C and I've been having lots of touch screen problems.
When I get to the unlock screen, a lot of times nothing will register on the touch screen. I have to push the power button to turn the screen on and off to get the touch screen to register, and a lot of the time I have to turn the screen on and off more than once to get it to work.
Another issue I'm having is in the settings menu. The top portion of the screen doesn't register any touches. For example, when I tap on the Wifi settings, nothing happens. I have to pull down the screen like half a centimeter, then tapping Wifi will work. This is so frustrating...
Is there any way to fix this without rooting, unlocking bootloaders, or installing a custom rom?
Click to expand...
Click to collapse
already tried a hard reset ?
Yes. I've done a factory reset, and nothing has changed. Nothing registers on the unlock screen when I touch it. I have to turn the screen on and off multiple times to get it to work.
I am using the free screen protector that came with the phone. I doubt that's the issue though.
This can't be normal. I'm thinking I just got a lemon...
rumthin said:
Yes. I've done a factory reset, and nothing has changed. Nothing registers on the unlock screen when I touch it. I have to turn the screen on and off multiple times to get it to work.
I am using the free screen protector that came with the phone. I doubt that's the issue though.
This can't be normal. I'm thinking I just got a lemon...
Click to expand...
Click to collapse
if youre done a factory reset and the problem persist im pretty much sure its a hardware problem...
anyway, go to about -> diagnostic and make the touchscreen test.
any issues there?
if i were you, i would reinstall the firmware using SUS to be 100% sure its HW problem.
Already you try a hard reset. I think it is your harware problem. If you have a warranty you can go customer care. I am sure they solve your problems.
not working at all
Hi guys, my diplay is also down - broken - and i have a gesture lock on. I can not unlock the screen. How can I perform a hard reset without touching a display? I was searching whole internet for two days and nothing helped.
If I connect phone to the PC, it must be unlocked.
I need some files from internal storage :/

[Q] Note 8.0 N5110 menu, home, and back buttons non-functional

I have a Note 8.0 N5110 that has a strange problem which I don't really how to troubleshoot. When I am using it, the screen will go off just as if I short pressed the power button. I'll press the power button and swipe the screen to unlock. Everything is just as it was when the screen went off, but now the menu, power, and back buttons are non-functional. There are no lights or haptic feedback when I press them. My device was previously rooted before the 4.4.2 update and I had to use odin to install the upgrade. The issue didn't start for a couple of weeks after the update. Once the screen blanks and the buttons become non-functional, minutes later they will start working again; however, at some point, the screen will blank again and the cycle repeats. I have restored to factory settings with no luck resolving the issue. In fact, the screen will blank while I'm still in the setup phase. I really don't know what to try next to resolve this problem and my device is pretty much unusable at this point. Any thoughts or suggestions as to what I could try to fix this? Thanks in advance for any help - Jeff Gaiche
jgaiche said:
I have a Note 8.0 N5110 that has a strange problem which I don't really how to troubleshoot. When I am using it, the screen will go off just as if I short pressed the power button. I'll press the power button and swipe the screen to unlock. Everything is just as it was when the screen went off, but now the menu, power, and back buttons are non-functional. There are no lights or haptic feedback when I press them. My device was previously rooted before the 4.4.2 update and I had to use odin to install the upgrade. The issue didn't start for a couple of weeks after the update. Once the screen blanks and the buttons become non-functional, minutes later they will start working again; however, at some point, the screen will blank again and the cycle repeats. I have restored to factory settings with no luck resolving the issue. In fact, the screen will blank while I'm still in the setup phase. I really don't know what to try next to resolve this problem and my device is pretty much unusable at this point. Any thoughts or suggestions as to what I could try to fix this? Thanks in advance for any help - Jeff Gaiche
Click to expand...
Click to collapse
Couple questions.....do you have a case or screen protector on it? Sometimes these can interfere with the sensor and cause these type of issues.
I do have a case on the device. It's been cased pretty much since I purchased it. I guess it can't do any harm to remove it from the case, just to see if it's possibly interfering with a sensor somewhere. The issue does seem to have been sporadic at first. I'll give that a try. Thanks for the suggestion -- Jeff
jgaiche said:
I do have a case on the device. It's been cased pretty much since I purchased it. I guess it can't do any harm to remove it from the case, just to see if it's possibly interfering with a sensor somewhere. The issue does seem to have been sporadic at first. I'll give that a try. Thanks for the suggestion -- Jeff
Click to expand...
Click to collapse
Was just a thought. Otherwise it might be a defective sensor that has to be replaced. Not really sure.
I had the same issue. In my case the buttons still worked if I used the spen. I went back and wiped both the cache and Dalvik Cache*and it resolved the issue.
Sent from my GT-N5110 using XDA Free mobile app

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