Develop Bugs

latest HTC update CRAP

Damn, sorry but i'm a little pissed right now.
I would like to ask any of you fellows if the latest offcial update had any bad effects on your device ?
I have random crashes. When i try to restart it i get the white stupid HTC screen and nothing happens for a while then it restarts again from that point.
If i let it like that it will do this for about 10-15 mins. then it will eventually start.
(Ok, i just noticed that it isnt charging anymore...and when i try to unlock the screen it will turn it off.)
(After a couple of reboots it is charging again)
ffs !!!
Footnote.
I am running a standard Desire, not rooted, very few apps, no task killer.
What to do now ?
Well, now i go to work tomorrow like an idiot and will be nice with every one of my colleagues laughin at me.
YOu know, when all your colleagues use their company iPhones and you try to prove how awesome your Android is and after a couple of weeks your phones doesnt work anymore ppl will laugh at you.
So in the end i think, millions of ppl around the world should not be wrong after all.

make a gold card and flash the full generic ROM to your phone
if that doesn't work then you need to return it

No problem here works fine if not slightly better. The problem with forums is that people generally only post problems. I've seen many other posts with people reporting no issues on stock device. Could be due to an app you have.
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Sent via the XDA Tapatalk App

That's a good point.
Be a good chap Krpano and post your applist

Well, thanks for the fast feedback and sorry if i am a bit harsh.
But i actually avoid rooting/flashing to skip any kind of problems.
I just want the phone to work.
I depend on my phone when i am working.
ColorNote
Compass
ConnectBot
GDocs
androidVNC
Wifi Analyzer
gStrings
2010 World Cup South Africa
CallTrack
Dropbox
KeePassDroid
Terminal Emulator
Goggles
Scanner Radio
Act 1 Video Player
Shake Them All!
System
Places Directory
Network Discovery
Extended Controls
SwitchPro Widget
Google Sky Map
Digital Rain
WiFi Manager
Gmote
Barcode Scanner
LED Desire Light
Google Translate
Text Edit
Remote Desktop
App List
ES File Explorer
runstar™
Contact Owner
The point is, the phone was working properly till the update.

I updated my phone yesterday as well with the OTA update. Now my phone discharges from 100% to 93% instantly from taking it off charge. I know this is an on going problem that has been happening to people since the phones launch, but mine was fine, it never did that until today.. the first time I charged it since I did the update. Coincidence? Somehow I think not

I guess the first thing to do would be a factory reset.
I have the latest update on my Desire and everything works great, certain things are better.

I'll give it a hard reset tonight when I have the time to put all the settings back to how I want. I don't want to loose all my save data on some of my games though, like totemic.. I wont play it again if I have to some of those levels again lol

My phone has just shut down by itself and the only way I was able to start it was by pulling the battery. I have the phone for some time and it's the first time something like this has happened so it has to be because of the update. Also, right after the update some of my widgets (Messages and Wi-Fi) were gone! Battery life seems worse.

I had a few problems when i updated too. but a factory reset made everithing work like a charm. (unrooted)

oursoul said:
make a gold card and flash the full generic ROM to your phone
if that doesn't work then you need to return it
Click to expand...
Click to collapse
Bad idea there... You're going to have issues with returning it after flashing a generic ROM...
Have any of the networks actually rolled out this update?

I agree with the battery life being A LOT worse after the update. And I did flash the whole generic Rom onto it. My battery life was amazing before the update. I think it must be something to do with the radio, as they changed it in the update. Gutted now as I can't downgrade again either.
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Sent via the XDA Tapatalk App

I've noticed some slow UPS also occasionally .
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Sent via the XDA Tapatalk App

reaperSKD said:
I agree with the battery life being A LOT worse after the update. And I did flash the whole generic Rom onto it. My battery life was amazing before the update. I think it must be something to do with the radio, as they changed it in the update. Gutted now as I can't downgrade again either.
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
You can flash an older radio without changing the rom, but I think it you need to root first.

My battery life is awesome on this rom. My phones been off charge for 15 hours and its at about 70% now. Any other rom I've used previously custom or stock have given me far worse results.
Interesting to see how there is such a mixed bag of results.

Hi, after I updated OTA I lost WiFi after a couple of days, not immediately... I read here that removing battery helps so I did it. The problem is gone (for now at least)
But I don't want to remove the battery every few days.
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Sent via the XDA Tapatalk App

Well, just did a hard reset.
The phone wasn't turning on anymore.
It doesn't seem to work better either.
I still get the white startup screen and thats it.
No access to the phone, occasionally after a few tries it will login.
Really disappointed.

your issue
krpano said:
well, thanks for the fast feedback and sorry if i am a bit harsh.
But i actually avoid rooting/flashing to skip any kind of problems.
I just want the phone to work.
I depend on my phone when i am working.
Colornote
compass
connectbot
gdocs
androidvnc
wifi analyzer
gstrings
2010 world cup south africa
calltrack
dropbox
keepassdroid
terminal emulator
goggles
scanner radio
act 1 video player
shake them all!
System
places directory
network discovery
extended controls
switchpro widget
google sky map
digital rain
wifi manager
gmote
barcode scanner
led desire light
google translate
text edit
remote desktop
app list
es file explorer
runstar™
contact owner
the point is, the phone was working properly till the update.
Click to expand...
Click to collapse
you call this a few apps....????

BTW I have this update on my unrooted unbranded desire and it works fine, no hangs no problems works just as it did.
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Sent via the XDA Tapatalk App

Thanks for the feedback.
It seems i am the only one unlucky.
:-(

[Q] Nexus keeps speaking to me?

Well I claim to be pretty good with phones and its not often i`m stumped on stuff like this.
I really need help though? My Nexus keeps talking to me!!
Its only on the web and some other web based apps like youtube. It will read out the letters as i`m typing into Google. It will read whole web pages to me too.
I have gone through the settings many times over. Def checked that Talkback was off. I have no idea whats making it do it.
My last Nexus did it too so I know its not a faulty handet.
Maybe an app I installed or a setting I just dont know about?
Anyone know what it is???

Take a look at accessibility. Its probably something there. Or your phone is possessed.
Sent from my Galaxy Nexus using xda premium

@rbiter said:
Take a look at accessibility. Its probably something there. Or your phone is possessed.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thats where the talkback setting is. Like I say that is off..

lol..
Go to dialer
settings
TTY mode
turn it off, i think thats it.

anheuer said:
lol..
Go to dialer
settings
TTY mode
turn it off, i think thats it.
Click to expand...
Click to collapse
No thats off too...

johnboywilson said:
My Nexus keeps talking to me!!
My last Nexus did it too so I know its not a faulty handet.
Click to expand...
Click to collapse
I noticed once I setup my google account it downloaded all my Market apps. Could you have a 3rd party app loaded which was downloaded to your last Nexus and current device which is reading the text outloud?
If you weren't sure, you could post up your list of 3rd party apps and I'm sure somebody might be able to recognize the issue?
Also, does it always happen on specific web pages or on all different web sites? perhaps you could record it and post up as somebody might recognize the voice pattern or web pages it reads?
Trying to gather more information in hopes of getting a more specific solution. Throwing out ideas .. hope that helps!

joeykrim said:
I noticed once I setup my google account it downloaded all my Market apps. Could you have a 3rd party app loaded which was downloaded to your last Nexus and current device which is reading the text outloud?
If you weren't sure, you could post up your list of 3rd party apps and I'm sure somebody might be able to recognize the issue?
Also, does it always happen on specific web pages or on all different web sites? perhaps you could record it and post up as somebody might recognize the voice pattern or web pages it reads?
Trying to gather more information in hopes of getting a more specific solution. Throwing out ideas .. hope that helps!
Click to expand...
Click to collapse
Mm true could be an app thats come across from my last Nexus. Is there an easy way to list all my apps? I have over 100 of them.
All web pages and some apps. It doesnt always speak either!
I`m trying to get it to say something it says when using some apps. I think it says "play" but i`m not too sure as I have my volume turned right down as the speaking is annoying me now...

Ok here is a video of it in the eBay app and on the net.
See what you think??
http://www.mediafire.com/?o0b0l60kj272ia4
I`m sorry I dont know any other way of sharing a video.

Here is a YouTube link for my video to make it easier to view.
http://www.youtube.com/watch?v=St45kZHIK0w&context=C28ac5ADOEgsToPDskJSUarSNRjgP_k5WZn50lwN

hmm,did you restart your phone after you turned off your setting's?
also try uninstalling all apps reboot and see if it still happens.
or do a factory reset and dont let the market download any thing.

ghost010 said:
hmm,did you restart your phone after you turned off your setting's?
also try uninstalling all apps reboot and see if it still happens.
or do a factory reset and dont let the market download any thing.
Click to expand...
Click to collapse
Thanks but this wont help me find whats causing it only eradicate the issue.
I know doing this will fix it but it will come back.
I want to know whats making it happen really.
Cheers anyway.

Perhaps narrow your search down to apps you think might do this. Many apps will obviously not.
Sent from my Galaxy Nexus using xda premium

you must have accidently enable this.
its a feature of ICS. take a look.
http://www.youtube.com/watch?v=rnw8vh9y36Q&feature=player_embedded
unfortunately, i am not sure how to turn it off.

I HAD THIS ISSUE!
Drove me around the bend blurting out everything I went near on the net!
i spent about 2 hours clicking round , retracing steps, reclicking on things...suddenly it stopped.
Only thing I remember doing was opening up default.prop file in viewer out of curiosity so I did this again as well as other things and it stopped. Have you been viewing or even tinkering with any system files?
If this doesnt help try:
Go into your apps list and disable the TalkBack inbuilt app. That may mitigate the problem.

qwerp_ said:
you must have accidently enable this.
its a feature of ICS. take a look.
http://www.youtube.com/watch?v=rnw8vh9y36Q&feature=player_embedded
unfortunately, i am not sure how to turn it off.
Click to expand...
Click to collapse
This accessibility part has something called talkback in which is turned off on mine. So not sure what else in there would cause it. ??

marc.tulley said:
I HAD THIS ISSUE!
Drove me around the bend blurting out everything I went near on the net!
i spent about 2 hours clicking round , retracing steps, reclicking on things...suddenly it stopped.
Only thing I remember doing was opening up default.prop file in viewer out of curiosity so I did this again as well as other things and it stopped. Have you been viewing or even tinkering with any system files?
If this doesnt help try:
Go into your apps list and disable the TalkBack inbuilt app. That may mitigate the problem.
Click to expand...
Click to collapse
Ok I have disabled TalkBack app. No joy
I have not done anything to any files. Like i say it did this on my last Nexus so i`m guessing it may be an app i have installed.
Just wondering if its caused by Lightflow. That is the only app that asks for accessibilty on my phone.
Might try uninstalling.
Thanks for your suggestions anyway.

I spoke to Samsung last night and they went through some settings then said my handset is faulty!
I know its not and i arent changing it again, this is my 3rd one already!!

I had the same issue just from turning Talkback on and off... Like I really want to hear the time everytime I hit the power button ffs. I think it's fixed now (*touch wood*) but I had to screw around in the settings turning it off repeatedly to get it to stop working...

Did you just get your phone? I had the same issue when I got mine too. This wasn't just on webpages or YouTube app. This was EVERYWHERE. If I opened the app drawer, it would be like "launcher" or if I swiped to a different homescreen, it would say "screen 2" or something. I went to accessibility in the settings and turned off "Talkback". The phone stopped reading stuff to me after that.

Lmaooo!
Sent from my Galaxy Nexus using XDA

[Q] Major problem!!!

not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
i rooted the phone about a week ago and until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. i thought it was just somethin with the phone, and after rebooting and rebooting to see if it would correct, it did not. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then just today, i totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?

yes im a noob said:
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
Click to expand...
Click to collapse
Why not nandroid a backup of your current setup and then do a full factory reset wipe and ODIN over a stock rom and see if that fixes it...if it does then there is no reason to bring a perfectly good phone back.
Diagnostic process bro, get on it.
However if that doesn't yield any results? Might be bad hardware (which I doubt) and probably not your fault.
EDIT: You haven't changed your PRL by chance, have you? Sometimes on 11115 or 00001 I get intermittent MMS function...and a few times, legit PRL or not, my wifi/4g have just stopped working. A wipe and stock-restore took care of that every time...though that was a week or two after the phone came out and we didn't have nearly as many tools and options as we do now.
Also, are you sure that you haven't somehow disabled 3G or put it into airplane mode? As insulting as that sounds I have to ask....
...sometimes even the brightest of us forget to plug things in.

Odin restore would be the first step.

I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...

Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...

The mms issues are likely a limitation of the ROM you are running (I haven't run Starburst in a couple of months so you'll have to ask about that in the ROM thread.) Easily resolved by using a third party app for mms if it is an important feature for you.
As far as the rest, the code provided by beejis is the reprovisioning code, also called a hands free reset and there is a bit more to the process than he stated (at least for a noob.) Hit the toolkit link in my signature and you'll find step by step instructions.
If that doesn't work, starting fresh is an incredibly simple process.
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium

Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
yes i tried that, after the phone reboots, it says uptop "device not activated" and nothiing....i have to manually go into settings/about phone/system update and do it from there and even then, after a few secs, i get an error message saying unable to complete...

daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
yes, tried that to.....get nothing but "error cannot complete" messages. all i can do now is make calls

If you have titanium backup, go into that app then click backup/restore at the top. Find system updates and click on it to see if it's frozen, if it is defrost it. Then try my steps again. Other than that I'd try to Odin a stock ROM.
It burns when I tapatalk...

daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
ok thanks, i went back to odin stock rom, did it from qbking77's post and the phone is back on stock...however............still no internet/data!!
i did do the ##number thing, the phone rebooted but notihng happened--i thought it was supposed to auto activate or something. so i went into settings/about phone/update profile....it scanned and after a few mins, i still get the error message "update could not be completed, if problem persists contact sprint customer support"
so im back on factory rom, but nothings changed---im where i was before--no data/internet....
before installing a different rom and such, i figure ill stop here and see what other suggestions may come about....sooooo, what next?

Take your phone in to a sprint store, an exchange may be in your future.

Just_s said:
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
yes indeed, sorry about that. when i made the post here, i originally couldnt find it and thought it was auto deleted somehow because i had checked "is this a question" button at the bottom, so i went into the q/a section and made the post there...
didnt mean to do it twice

phatmanxxl said:
Take your phone in to a sprint store, an exchange may be in your future.
Click to expand...
Click to collapse
gee i hope not... i got the phone dec 14th, cant imagine having probs this early....
what if i did a total wipe, factory reset? i know ill loose everything on the phone, and now that its not rooted any longer, i have no way to back up anything (or at least not that i know of)
just hoping theres a better fix than a return/ factory reset

Now that you are stock, call sprint tell them your issue (only tell then internet doesn't work) and they'll do stuff on their end to trouble shoot it. Hopefully that will fix it.
It burns when I tapatalk...

I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg

cds0699 said:
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
Click to expand...
Click to collapse
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet

yes im a noob said:
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
Click to expand...
Click to collapse
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.

cds0699 said:
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
Click to expand...
Click to collapse
yea, dunno...
i did call sprint per Beejis reply here just above yours. after going through a ton of crap that i did yesterday and all today, the ## number crap, they tell me there's a nationwide outage. now i find that hard to believe since both my other phones in the house, wife/kid work just fine and they have data/internet and other ppl i know have no problems....i told the tech person that it just must be my phone only cuz everyone else's seems to work.
she did give me an outage number, maybe someone on here can verify it -- 8622911 so who the heck knows. what i do know is, i sure spent a heck of alota time on here, resetting my phone, unrooting, blahh blahh just to find out there's an outage which i doubt in the first place ...
we'll see,,,,,

If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.

DataHawg said:
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
Click to expand...
Click to collapse
its just stock odin at this point, as if it came from the store.
also, still no data/internet as of this morning. dont know why sprint
is telling me this bs story of an outage, and even if so, i find it way hard to beleive its a 4 day outage
but yes, looks like im headed back to the store-- i got it at best buy, have insurance and all that, but ill wait till tomorrow or something just in case this phantom outage corrects itself
by the way, where do i find this sfhubs root your talking about?
oh one other thing i discovered today also, now gps dont work either, no location, no search no nothing and it is turned on......... sigh

OGP Keeps automatically enabling location settings

I have no idea what the deal is with this phone right now and its destroying my battery life. I have done everything I know to do with no avail. My phone is CONSTANTLY searching for GPS satellites. If I disable my location settings, they automatically turn back on and resume searching for satellites. Has anyone had this happen? I've done everything but a factory reset.

let me guess, you cant disable data connection too?

SFrymyah said:
I have no idea what the deal is with this phone right now and its destroying my battery life. I have done everything I know to do with no avail. My phone is CONSTANTLY searching for GPS satellites. If I disable my location settings, they automatically turn back on and resume searching for satellites. Has anyone had this happen? I've done everything but a factory reset.
Click to expand...
Click to collapse
Do you have any weather widgets? I had a widget I got from google play that was doing it to me.

How did u resolve the issue?

I just noticed this problem of GPS keep Turing on. I turn GPS off n it will automatically override it and switches on.
Sent from my LG-E980 using XDA Premium 4 mobile app

waine06 said:
I am having the same issue. Did a factory reset. Same result. Seems to turn on when I use my phone app. Turn it off. Automatically turns back on when I use the phone again???
Click to expand...
Click to collapse
Damn.... noticed earlier today it was doing that and looked for anything that could have turned it on. Never thought about the phone app. I ended up restarting my phone. Just dialed a number as a test and sure enough... the gps icon popped up. At least this time it quit on its own...
But why would the gps turn on when I make a phone call?
I seem to remember an updated privacy notification coming in the mail from AT&T a week or so ago. In it i believe there was mention of sharing "anonymous call location data." I think maybe I'll dig up that piece of mail and follow the instructions to "opt out."
Think I'm gonna test this by making a call from one of my kid's lines.
Sent from my LG-E980 using XDA Premium 4 mobile app

Good to know i'm not the only one. Its a shame because it wasn't doing it last week and now since I work in a metal building with already poor reception, its just shredding my battery life.
I feel sure that I have all apps that request location turned off. This is unrelated to my dialer app, as I only make one or two phone calls in a day.

Root and factory data reset seems to have resolved this for now. Still trying to figure out a cause.

SFrymyah said:
Good to know i'm not the only one. Its a shame because it wasn't doing it last week and now since I work in a metal building with already poor reception, its just shredding my battery life.
I feel sure that I have all apps that request location turned off. This is unrelated to my dialer app, as I only make one or two phone calls in a day.
Click to expand...
Click to collapse
Mine does it when I make or receive a call. If it can't get a gps lock then it keeps re-trying.
I think at&t pushed something to the phone that started it doing this and I need it to stop.
Sent from my LG-E980 using XDA Premium 4 mobile app

Just posted another thread about this and didn't even see this one.. I have the same problem that started arising around 4:30pm yesterday (EDT) and it's been really p*ssing me off!! As of today, it's not consistently turning on as it was yesterday but it for sure it turning on every time there is a phone call or a text message.
Was there any sort of update anyone is aware of? Maybe a system app was updated and caused this problem like this shows

xartic12 said:
Just posted another thread about this and didn't even see this one.. I have the same problem that started arising around 4:30pm yesterday (EDT) and it's been really p*ssing me off!! As of today, it's not consistently turning on as it was yesterday but it for sure it turning on every time there is a phone call or a text message.
Was there any sort of update anyone is aware of? Maybe a system app was updated and caused this problem like this shows
Click to expand...
Click to collapse
So I realized that I recently turned OFF the wifi & mobile networks option inside of the Location settings a few days ago. I turned that back on and it does NOT do it any longer.
I also got on a chat with at&t tech support. He states they didnt have any other reports of this issue and nothing released recently should do this. He also mentioned that E911 uses the gps for location when you call 911. (I knew this.)
In any event, I asked him to open a case with engineering because I don't want it to kill my battery if I make or take a call while in a bldg.
Anyone seeing this should contact customer support to file a "complaint" so it is logged and gets attention.
Anyone seen this on another phone that may be in use in their house?
Sent from my LG-E980 using XDA Premium 4 mobile app

ReggieSmith said:
So I realized that I recently turned OFF the wifi & mobile networks option inside of the Location settings a few days ago. I turned that back on and it does NOT do it any longer.
I also got on a chat with at&t tech support. He states they didnt have any other reports of this issue and nothing released recently should do this. He also mentioned that E911 uses the gps for location when you call 911. (I knew this.)
In any event, I asked him to open a case with engineering because I don't want it to kill my battery if I make or take a call while in a bldg.
Anyone seeing this should contact customer support to file a "complaint" so it is logged and gets attention.
Anyone seen this on another phone that may be in use in their house?
Sent from my LG-E980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for the tip.
This just hit me mid week too, I'm trying the above solution.

One piece exists!
Carrieriq people! I don't know much about these phones, but have been learning slowly. I have the same issue, however I discovered carrieriq wake lock last week, and it makes me want to change to Verizon. Now I'm not sure, but I have that wake lock while the GPS is tweaking out. So I'm guessing that's what it is. I had to register just to post this, and I wish there was a way to get rid of it. I live in a Grey area, and prefer not to have all my calls and texts stored in a server for 60 days or whatever they claim to store the Information.

Same issue started 2 days back. Hope to find any resolution
Sent from my LG-E980 using xda app-developers app

StrawHatLife said:
Carrieriq people! I don't know much about these phones, but have been learning slowly. I have the same issue, however I discovered carrieriq wake lock last week, and it makes me want to change to Verizon. Now I'm not sure, but I have that wake lock while the GPS is tweaking out. So I'm guessing that's what it is. I had to register just to post this, and I wish there was a way to get rid of it. I live in a Grey area, and prefer not to have all my calls and texts stored in a server for 60 days or whatever they claim to store the Information.
Click to expand...
Click to collapse
Damn carrierIQ... you are absolutely right. Installed one of those checker apps and its on there. (One of the downsides to not having a custom ROM.) But to have it really fire up like this, they must have flipped the switch on gathering "anonymous call location data" as was mentioned in a recent update to the privacy policy.
Installed Logging TestApp from an xda member ( http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110) and then the $1 key from the app store. Went thru the removal process and it no longer kicks on when I make a call.
:thumbup:
Sent from my LG-E980 using XDA Premium 4 mobile app

Well I'm glad I'm not the only person experiencing this. Makes me feel better about the situation. Carrieriq has apparently been around for quote some time, however I hadn't heard of it because I was on am extended vacation. When I found out about it last week or whenever it was I did a lot of research on it. But a couple days ago when my GPS kept turning on out of nowhere while I had it off I got paranoid, and was scared they had me under investigation or something. If anyone else tries reggae Smith suggestion and is able to get rid of carrieriq. On this phone please post and let us know. I'm sure most of us out there don't want AT&T saving our texts and call history. Your browser history, and all that. Its a key logger that saves EVERYTHING that you do on your phone. At least that's my grasp on it. I'm wondering if getting rid of it the way reggie did even really delete it though. Is it possible to even get rid of it without flashing a custom room? Just because we may be able to get some peace of mind by not seeing the wake lock, is it really gone? I have only had Android for about 3 months, and managed to work from a atrix 2, to having 2 s3, one with severe wake lock issues. Drain my whole zero lemon battery overnight, to this ogp, which I dig. So this phone works great and one day carrier iq for 13 hours one day, so my friend Google gave me some insight, and bam, here we are. I have so many questions, but the capcha or whatever from my phone is irritating, so I will refrain from asking so many questions in different threads, that people will think I'm spamming. In the words of the great William currington "God is great, beer is good, and *****es are crazy!"

Anybody found any solution for this? There were some Google app updates hangout search may be forcing
Sent from my LG-E980 using xda app-developers app

Me 2
Well i feel better now. I'm not the only one ... i just started noticing this 2 or 3 days ago and its killing my battery. system services are using 30 to 40% of my battery in a day and it barely lasts whereas before it was excellent.
No way to turn this off yet?

ReggieSmith said:
Damn carrierIQ... you are absolutely right. Installed one of those checker apps and its on there. (One of the downsides to not having a custom ROM.) But to have it really fire up like this, they must have flipped the switch on gathering "anonymous call location data" as was mentioned in a recent update to the privacy policy.
Installed Logging TestApp from an xda member ( http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110) and then the $1 key from the app store. Went thru the removal process and it no longer kicks on when I make a call.
:thumbup:
Sent from my LG-E980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
:good::good::good:
I can confirm that this 1 dollar app has fixed the problem on my phone as well. E980.
Before trying that i tried to manually remove it, i was able to find two library files @ "/system/lib/" 1 - libiq_client.so && 2 - libiq_service.so
However I was unable to find the associated binary. I found a service lost the name. I installed cwm recovery, and then attempted to remove the library's at the risk of bricking, to invoke a app crash log and figure out where this :crying: binary was located. I added .bak to the end of the library names, and rebooted. I was greeted with a nice message "The android system has stopped working.", when I got to the homescreen, and then again when I attempted to make a call. But the phone worked fine and gps did not kick attempt to search. So I went and integrated the kernel logs and it showed android.iqd as the module that crashed, and an associated service. I couldn't find a full path to the binary and I don't know much about the android kernel yet, I'm only on my 2nd day being rooted on my 1st android device. If anyone could help me investigate this and figure out where the binary is located, and upload it I would be a very happy camper.
TLDR - After using Logging Test app and running remove IQ, i can rename or remove the library files with no issues! But I would still like to know more about the files/services associated.

Double post. Today my phone CIQ re-enabled itself, and started throwing the app crash message again "Android System Has Stopped Working.", because I have my CIQ library files re-named. Also note that it seems that I cannot RECEIVE text messages with these CIQ library files re-named. So DO NOT rename them.
Here is a link to the system_app_crash generated by renaming the library files.
Code:
Process: com.android.phone
Flags: 0x8be4d
Package: com.android.stk v16 (4.1.2-E98010k.1370578359)
Package: com.lge.smartcard.apdu v1 (1.0)
Package: com.android.providers.telephony v30500016 (3.5.16)
Package: com.android.phone v30241122 (3.2.41122)
Build: lge/geefhd_att_us/ REMOVED
java.lang.UnsatisfiedLinkError: Library iq_client not found; tried [/vendor/lib/libiq_client.so, /system/lib/libiq_client.so]
at java.lang.Runtime.loadLibrary(Runtime.java:393)
at java.lang.System.loadLibrary(System.java:535)
at com.carrieriq.iqagent.client.IQClient.LoadClientLibrary(IQClient.java:136)
at com.carrieriq.iqagent.client.IQClient.<init>(IQClient.java:95)
at com.android.internal.telephony.SMSDispatcher.handleMessage(SMSDispatcher.java:434)
at com.android.internal.telephony.gsm.GsmSMSDispatcher.handleMessage(GsmSMSDispatcher.java:206)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:137)
at android.app.ActivityThread.main(ActivityThread.java:4886)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:511)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:790)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:557)
at dalvik.system.NativeStart.main(Native Method)
I a very in-experienced android user, I need help finding where "com.carrieriq.iqagent.client.IQClient" is located, and where it is located in the phones startup. In linux there is RCXX.d files that contain startup and shut down procedures.
I live in the grey area so this GPS **** is driving me nuts. - THANKSh

Note 3 WiFi Permissions issue

Got a Note 3 right after they came out.
Had an issue with the first one, not the least of which was the pervasive WiFi disconnect issue many of us have been seeing; in my case also had extreme battery drop all of a sudden - like 45% in an hour - not abnormal use.. So, swapped it about 20 days ago for another one.
Seeing the same WiFi connectivity issue I saw with the first one and then all of a sudden got a pop up :
"Prevention Information"
An application has been forced to stop for an unauthorized attempt to access system in your device. It may be safe to delete an application obtained from an unauthorized route. Check Now? (with a Do not show for 30 days check box; Cancel or Ok buttons)
If you click cancel pop up comes back after about 10 mins more or less; if you click Ok you get brought to a list of what you have downloaded to weed through whatever you've installed.
Full disclosure: This device is out of the box, not rooted; stock Rom. Only none play store apps installed were Adobe Flash and Amazon App store. I use WiFi extensively for WiFi calling at my office, since there isn't a carrier on the planet can get me a decent signal. I live and die behind WiFi calling it's why I went T-Mobile to start with.
* So I proceed to scan hell out of this, using Lookout, Sophos and MalwareBytes can't find anything..
* Ok so I uninstall everything I've been experimenting with thinking maybe the mix is a problem. Doesn't solve it
* So then I do a software Backup and restore - and go to put back the one app I need the most for my Hosted Exchange connectivity to work the best for my needs adding them back one at a time to see what's causing this . Of course I turn WiFi back on to connect to my network and signing into my Google Account Google Play takes off to restore all my stuff and do all updates for anything stock on the phone. (Phone Vendors WAKE UP; Stop making the default Google Play behavior Up Date Automatically when on WiFi, let the user decide before taking off to do what you think is best) And - The pop up is back just as I get the 1 app I need on the phone. (email support for the app saying it's them - MANY APOLOGIES to Nitro Desk, it's not them.
* Very long story and many soft and hard resets, to try control the behavior, later; including running 2 miles up the road to control Google Play auto update on WiFi, but, only be on the T-Mobile network for the initial startup....
With nothing but a minimal start-up and No Apps installed other than what Google Play demanded to be able to work at all out of the box when signing in; once I got the phone back to the office and started WiFi for my network - Blammo ! the pop up is back.
This "error" or warning message is from the base Android/Samsung/T-Mobile deployment configuration for a Note 3 when starting WiFi at all.
So, I happen to be near the T-Mobile store I bought this at and go in to tell them about this and the guys there running a Note 3 say they all get the same issue.
My conclusion is that this is a miss-configuration of software and/or permissions at the core OS level when starting WiFi; likely contributing or the primary cause of WiFi connectivity issues on this device; as reported in this and other forums.
I have screenies of this condition and would love to pass this to T-Mobile and Samsung engineering, but, unlikely I can get at them to do so; hopefully they are already aware of this and working on a fix.
The other interesting thing I noticed is that when doing a hard reset: during the start of recovery mode I get an "error" then no command message under the little droid as it settles down to the menu.
Also at the end of the recovery mode process for wipe data/factory reset I get an "error" message in red as well.
Again, seems to me there's a serious flaw in their Core programming setting up proper permissions for the base WiFi stack to start without triggering a security violation.
It doesn't matter if you connect to an AP or not. Just starting WiFi the pop up will come up in 60 - 90 seconds.
This is consistently reproducible.
T-Mobile is sending me another phone; but, I believe it will behave the same way - hope not, we'll see.
cef1000

You really need to SEARCH before posting. There are many threads about Prevention Information and it has nothing to do with WiFi.

krelvinaz said:
You really need to SEARCH before posting. There are many threads about Prevention Information and it has nothing to do with WiFi.
Click to expand...
Click to collapse
That may be, but, in this case it is 100% reproducible under these conditions and happens if WiFi is turned on at all before any updates and before any additional apps are installed, other than the ones the Play store insists on bringing in to work properly once initially signing in, happens to me in this very limited and controlled startup of the device and only when starting WiFi and no other time in that controlled condition; before any updates or Play Store apps are installed.
It also happens after they are; so it seemed,to me at least, to have value because of the controlled diagnostic startup; since the condition is 100% reproducible using these steps and under these limited initial startup conditions, at least on the device I have in my hands at the moment.
A replacement should be here sometime today and will attempt to reproduce it on the replacement; T-Mobile tech support seems to think it will behave the same way as well; FWIW to anyone.
Thanks so much for the input and advice; duly noted.
Best regards,
cef1000

Knock yourself out....
You might try doing a simple Google Search for samsung "Prevention Information" and see just how many threads there are about this issue. It is not just the Note 3 but a number of other Samsung devices as well.

Actually it has everything to do with wifi. Knox is thinking wifi is trying to collect information from your device as if it is a type of virus. Samsung is fully aware of the issue & there is an update coming based around that specific issue.
Sent from my SM-N900T using XDA Premium 4 mobile app

sIpInWiT mYdRoId said:
Actually it has everything to do with wifi. Knox is thinking wifi is trying to collect information from your device as if it is a type of virus. Samsung is fully aware of the issue & there is an update coming based around that specific issue.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
+1 Thank you slpn...
I'm glad to hear there's some fix in the works. Do you have a link handy for that? It's clear that the shipped Knox/SEAndroid configuration shipped on this device (and perhaps other Samsung models) really wasn't tuned very well before release.
OP, if you want to know more about this read some of the other threads here about Knox - the Everything Knox thread in this forum is pretty good IIRC, and the Samsung Knox whitepaper is an interesting read too (here). Basically, Samsung rolled their own solution for bring-your-own-device enterprise users, which is based in part on the SELinux extensions to Android (SEAndroid) along with some lower-level supervisory logic that's probably somewhere in the boot loader / modem / etc. [speculation] and some degree of hardware support such as the "knox warranty void" flag.
Unfortunately they developed this alongside/outside the reference implementation of SEAndroid, wrote their own APIs for interaction, etc. and don't seem to have done it terribly well. I'm tempted to ask that Samsung provide some way to actually control it, or provide a signed development FW that won't trip the hardware flag, as it really is an intrusion for non-enterprise customers. >.<

sIpInWiT mYdRoId said:
Actually it has everything to do with wifi. Knox is thinking wifi is trying to collect information from your device as if it is a type of virus. Samsung is fully aware of the issue & there is an update coming based around that specific issue.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Actually I've gotten the notification without wifi although it usually happens when I do turn it on.
Totally agree though that a simple search would have saved a HELLS of a lot of trouble. Smh
Yes it's a bug but it's not really that big of an issue. I can almost guarantee it will be fixed soon with some kind of minor update.

Well I have two other issues besides the "prevention information" for some reason my note 3 keeps giving me a unstable wifi connection when the connection to the wifi is good for example on my note 2 is perfect mo issues no lags on the note 3 however I get that unstable wifi connection, and for my second issue I get a damn google+ app crash every time im on the phone or any app . This note 3 has become a nightmare with bugs . I was wondering if anyone else has the same issues besides the prevention information ???
Sent from my SM-N900T using xda premium

westkhalifa13 said:
Well I have two other issues besides the "prevention information" for some reason my note 3 keeps giving me a unstable wifi connection when the connection to the wifi is good for example on my note 2 is perfect mo issues no lags on the note 3 however I get that unstable wifi connection, and for my second issue I get a damn google+ app crash every time im on the phone or any app . This note 3 has become a nightmare with bugs . I was wondering if anyone else has the same issues besides the prevention information ???
Sent from my SM-N900T using xda premium
Click to expand...
Click to collapse
I think I had the unstable connection problem a long time ago. I may have made my phone "forget" my wifi network and obviously have connected to it since and have not have that problem. So it's possible simply "forgetting" the network, scanning, and then connecting to it again could fix it?
How often do you use Google+? Is it possible that if you hardly use it you could just sign out of the app and then it won't search for your location so much? I see the new G+ update says something about refreshing friends location more often or something, could be tied in to that?

I dont use google+ at all. It updated on its own and it started crashing since. I just turnt off all my auto updates and I uninstalled the last google+ update lets see if that does the trick .
Sent from my SM-N900T using xda premium

westkhalifa13 said:
I dont use google+ at all. It updated on its own and it started crashing since. I just turnt off all my auto updates and I uninstalled the last google+ update lets see if that does the trick .
Sent from my SM-N900T using xda premium
Click to expand...
Click to collapse
You can take it how you'd like cause i know how some are when they hear about an update, not saying your one of these people who flame on the other person who try to provide helpful info about an update, but that is also being included in the update i spoke of a few posts above.
What is going on is your phone is scanning your signal & even if you have a full WiFi signal, instead of just leaving you on WiFi like you'd like, it boots you off of WiFi saying internet is unstable if it considers the data connection as being a stronger signal. its a real ignorant move and overlook they made when adding this function. if on WiFi they should let you choose if you want to change connections,or better yet not even bother you to choose between the 2 cause it will interfere with what your doing at that time while you have to choose which connection you want to use. But this is involved with the update we are getting. Verizon already got an update that had to do with WiFi issues with this being one of the issues it fixed.
If you haven't been told yet though, go in to WiFi advanced settings in your WiFi connections menu, and turn off auto connect & always scanning, then dial *#0011#, click your bottom left button on the white part of the phone you'd usually use to bring up the settings menu option, choose WiFi, turn off WiFi power save mode, WiFi power save mode being tuned off cause your battery to drain about 25% faster but this is proven to work. But after a day or 2 always leave WiFi auto connect off & always scanning off, but you can then dial *#0011# & turn WiFi power save mode back on & it's almost as if those functions done together trains your phone to not boot you off WiFi anymore. This seriously works and definitely helps many i have offered the information to. Me and about 3 others figured out how to do this in a thread about 2wks after the phone was released because the wifi booting us off was killing us. People had told us to just turn off auto connect but that would just stop the pop up, but you'd still be getting booted off from WiFi but just wouldn't be told by the pop up yet you'd know because the page you'd be loading on the browser would just stop loading, or say something your using like Facebook would lose signal & tell you an error occurred. Hope this large posts helps you if you read it or anyone else who stumbles upon it.

westkhalifa13 said:
I dont use google+ at all. It updated on its own and it started crashing since. I just turnt off all my auto updates and I uninstalled the last google+ update lets see if that does the trick .
Sent from my SM-N900T using xda premium
Click to expand...
Click to collapse
You have to actually go into the Google+ app to see if you are signed in, unfortunately it will automatically sign you in if you are not already. So even if you accidentally open G+ or some other program or app causes it to open, you still need to actually sign out of it. Hopefully uninstalling the updates does the trick.

Auto connect in wifi advance settings is the network switch box right ???
Sent from my SM-N900T using xda premium

westkhalifa13 said:
Auto connect in wifi advance settings is the network switch box right ???
Sent from my SM-N900T using xda premium
Click to expand...
Click to collapse
Yes thats it.
Sent from my SM-N900T using XDA Premium 4 mobile app

i had a wifi problem with my Note 2 before and now it is better with my Note 3.