Weird s pen behavior. Plz advise - Galaxy Note II Q&A, Help & Troubleshooting

Hi,
Just got my GN2, ts amazing. But sth is wrong with my s pen, it navigates the screens without touching the screen and when I try to write a note, the pen keeps writing as if I didnt keep space. I wish someone understands my point. Ah another thing, for example if I enter the gallery and stops over an album, it will have the selection check and not displya some of the content. I tried my brother's pen and t worked just fine.
Plz help if this is a settings issue.
Thanks
Sent from my GT-N7100 using xda app-developers app

This is not a settings problem. It sounds like your S-Pen is constantly "clicked". The pen nib is not releasing. It should move in and out about half a millimeter. Many claim banging it a hard surface helps. It's nothing I recommend. However applying and releasing pressure on the nib or even pulling gently on it.
If you don't dare do any of these things I suggest you take it back.

Related

S Pen clicking even when not placed on screen?

S Pen clicking even when not placed screen?
Is anyone having this problem where even when you're hovering the pen at a distance above the screen, it still clicks the screen?
It happens to me not often, but when it does, it's annoying and can completely mess up what im trying to do.
Just wondering whether my device is faulty, a system bug, or I'm not doing it right. -_-
Sent from my GT-N7100 using xda app-developers app
Ye im having the same problem. Im thinking of returning it because its all the time. Cant use the pen.
Ah, just trying to see if I'm the only one.
Could you tell me where you got yours?
I turned off the hovering effect and it still clicks. So its either the pen or the phone.
I bought it in Norway
Does anyone else have a similar problem? Do let us know
Sent from my GT-N7100 using Tapatalk 2
I've solved the problem already.
Turns out it's a faulty SPen. Went to the store and they gave a brand new replacement pen. Works flawlessly now.
Sent from my GT-N7100 using xda app-developers app
Sounds like a dodgy button on the pen.
Got nothing to do with the pen button. It clicks the screen when just hovering the screen.
Sent from my GT-N7100 using xda app-developers app
I had the same problem but I am lazy and did not want to go to the shop and explain the problem to get a new pen. Instead I tried to hit the side of the pen against the table edge a couple of times and I have not experienced any problems with the pen since.
Why not. I'd rather spend the time to get a properly functioning pen, than using a quick fix which might break again in the future.
Sent from my GT-N7100 using xda app-developers app
That was a known bug in Note 1 abd i guess it carried on till Note 2
sent from underwater
Yeah I read about it as well. Just wasnt having it happening on my brand new baby. Went to the Samsung store and they gave me a brand new one.
Sent from my GT-N7100 using Tapatalk 2
Have the same problem
AjunNg said:
Yeah I read about it as well. Just wasnt having it happening on my brand new baby. Went to the Samsung store and they gave me a brand new one.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Thank God I found a thread on this! You are lucky to get a new s pen. I don't think stores here in India accept to replace it. Where did you buy the phone? Also, it was working good for the initial couple days and it started all of a sudden. Don't you think it can be a software glitch that can be rectified via an update?
Just hit the side of Pen by any solid surface (wall) strongly, be careful about the button's side. that is all!
This way helped me to solve my S-Pen problem
I had the same problem with you, since first use. I went back to the shop and they replaced the whole package phone plus S-pen. Now it's all in order.
Stefan
Sent from my GT-N7100 using xda premium
AjunNg said:
Why not. I'd rather spend the time to get a properly functioning pen, than using a quick fix which might break again in the future.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Here is the solution. I tried tapping behind the S Pen button and it solved.
http://smartphones.wonderhowto.com/...ensitivity-for-better-touch-response-0140084/
But I would like to get the auto selection mode again, dont know how. Per the above link, looks like if I counter-clockwise move the screw, it can again become hyper sensitive.
A possible (more permanent) solution
This is a solution to the infamous S-Pen hover/pressing problem (where it will register a press when it's not touching the screen!)
I tried turning off air view, tried tapping and moving the pressure sensor tip... nothing seemed to fix it properly .. nothing except adjusting the potentiometers in the s-pen
The rough guide:
1. Remove the button from the s-pen (a sharp blade in the middle and levering up should do remove it but be careful it doesn't fly off somewhere unknown!.
2. Adjust the potentiometer (variable resistor) closest to the stylus tip (the writing bit). Turn it clockwise to make it less sensitive and CCW to increase it. A few degrees should be enough.
3. Replace the button - put the tongue side in towards the stylus tip and then rest the button on the stylus. Press the raised end towards the tip and down.
Test (actually you might want to test it before you do step 3!)
A big thanks to kevie88 on YouTube for suggesting it in a comment - a quick web search seemed to confirm it. I made a how to video that might help someone.
I called Samsung support and they are sending me a new s-pen anyway so I thought the above method was worth a go
Mine was really over sensitive put of the box so I tapped it on the coffee table a couple of times and it now works perfectly.
Sent from my Nexus 7 using Tapatalk 2

Very Sensitive S Pen

Good day. I'd like to consult some issues I have with my S Pen sensitivity. It's too sensitive that it triggers a tap or swipe even if the pen is away from the screen (maybe 5-8mm away). Anyone have any idea how to fix this? Firmware is XXLIH. Thanks!
Edit: Also tried turning off Air View and still had same issues.
Sent from my GT-N7100 using Tapatalk 2
faulty spen get it replaced
snakkarike said:
faulty spen get it replaced
Click to expand...
Click to collapse
Looks like it, tried my note 1 S Pen and it working fine. Just sent a message to my shop so I can consult them with the issue. Thanks
Sent from my GT-P6200 using Tapatalk 2
the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
thedicemaster said:
the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
Click to expand...
Click to collapse
I did that and actually worked! Pen is now stable onscreen. Will observe if this issue still persists tomorrow. Thanks for the tip (no pun intended )
Sent from my GT-N7100 using Tapatalk 2
Hey guys. Rather then start a new thread. I did a quick search and found this one.
I have the same issue as the OP. My pen seems too sensitive. When I scroll across apps or through the gallery, whilst hovering the pen a few millimetres above the screen, it clicks on stuff. This shouldn't happen right? It seems it does it more so in the top right corner. If any of you have the samsung weather widget on the homescreen there, all I have to do is hover the pen above the refresh button and it sometimes will just continually click on the refresh button. Its annoying. I'm just hoping its the s pen and not the note itself!
P.s I love this phone! !!
:crying:
Funny as I also had this weird behavior, and just rotating a little bit the tip loosened it up, and now all is well.
Tried to reproduce the issue with normal usage, and I wasn't able to trigger it again... will observe for a day and see what to do, as this N2 is just sweeeeet working !
Thx for the tip! :good:
Re:
No doubt i have heard several time about the problem of S Pen over sensitivity but in most cases the reason has been seen with the sensor. So, I think better is that you replace it with Samsung because i don't think there would be any other solution. The problem is related with Sensor and you should replace it as soon as possible.
Thanks guys. As you say, might be difficult to exchange it now as its only the stylus. As the phone is working flawlessly!
I'll use it for a few more days and see. Hopefully it'll loosen on it's own behalf!
I got the Same problem When I Consulted Samsung Service Centre they showed me that it is even happening in their handset
Sent from my GT-N7100 using Tapatalk 2
For those with issues, are you using screen protectors? I read one review where a guy mentioned a screen protector was actually interfering with the pen usage. And once he took it off it was ok. It was a matte one in specific.
Nope l AM not having any screen protector On My phone
Sent from my GT-N7100 using Tapatalk 2
Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
Sent from my GT-N7100 using Tapatalk 2
Do watch the video on this link
http://forum.xda-developers.com/showthread.php?p=32883579
Galaxy Note II - India
Sent from my GT-N7100 using Tapatalk 2
sanusweetsmile said:
Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Me, too. It appears more on other launchers- Nova, Apex...
Sent from my GT-N7100 using xda app-developers app
I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
I am not sure if this is right topic to write but my problem is also about s-pen. As you can see in the picture that area what is "over the s-pen holder" does not recognice the pen if immediatly. Like if I am browsing the web and scroll from that area there is always little delay. And when making note it works perfectly if I move pen to this area but not if I land the pen in this area, then happens what you can see in the picture. Does anyone else have this kind of problem?
I hope someone understood what I am trying to say.
Paganister said:
I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
Click to expand...
Click to collapse
I reset and reflashed abd formatted my data but of no avail
Sent from my GT-N7100 using Tapatalk 2
This is what Samsung replied to me. I might as well try it to see if it makes a difference:
Thank you for contacting Samsung.
I am sorry that you are having issues with the S Pen of your Galaxy note
II, I can appreciate your frustration with this as it is a relatively
new device.
A feature of the S Pen is that when within 30mm of the screen, it
disables touch pad functionality with the finger. It should not however
actually do anything without contact with the screen.
Please be advised that the issue reported with the handset indicates
that it may need a software reset, or re-flashing of the firmware, in
order for it to operate normally again.
Before doing this, you should backup all the data from your phone before
going to Menu > Settings > backup and Restore > Select appropriate
functions from list.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Mícheál

S pen sensitivity...

Hey guys I just got my note 2 today and have been messing around with the S pen. Does anyone else notice that when pressing buttons on the screen to open apps or things in apps etc that it is not always responsive unless you hit it at the perfect angle? Also when I write normally i kind of write more at a sideways angle towards the screen but it seems to not register very well like this so I have to write more vertical towards the screen. Is there any way to fix these issues or is that just how it is at this time? Also i feel like if I write too lightly it doesn't register very well when writing. Is there a way to adjust the sensitivity or am I the only one who thinks this? Lastly, if i touch the screen with my palm it makes a mark in s note i thought it was not supposed to do this or let your finger write when the s pen is out. How do I set this?
jakebake said:
Hey guys I just got my note 2 today and have been messing around with the S pen. Does anyone else notice that when pressing buttons on the screen to open apps or things in apps etc that it is not always responsive unless you hit it at the perfect angle? Also when I write normally i kind of write more at a sideways angle towards the screen but it seems to not register very well like this so I have to write more vertical towards the screen. Is there any way to fix these issues or is that just how it is at this time? Also i feel like if I write too lightly it doesn't register very well when writing. Is there a way to adjust the sensitivity or am I the only one who thinks this? Lastly, if i touch the screen with my palm it makes a mark in s note i thought it was not supposed to do this or let your finger write when the s pen is out. How do I set this?
Click to expand...
Click to collapse
I have a similar issue where i seem to have to press hard to get a reaction, especially the app drawer icon.
I notice you have to hit dead on which makes sense. This isn't a pencil or pen where you can write slanted and the ink still touch the paper or what not. But rather the "ball" of the s pen is where your main contact should be. Takes getting used to but what doesn't? Pen works great once you learn how it works
Sent from my SGH-T889 using Tapatalk 2
I had to exchange my S-pen 3 times due to sensitivity issue! One of them was way too sensitivity, I wasn't even touching the screen and I could write on S-note... Store manager thought that was part of the Note 2's new feature... lol
Even after the exchange of S-pen I was still having little issues with it, and I ran across a thread about slamming the S-pen on the ground. I know it sounds bizarre but it actually worked! I didn't believe it at first but now my s-pen works flawless... so weird. :silly:
zen0s said:
I had to exchange my S-pen 3 times due to sensitivity issue! One of them was way too sensitivity, I wasn't even touching the screen and I could write on S-note... Store manager thought that was part of the Note 2's new feature... lol
Even after the exchange of S-pen I was still having little issues with it, and I ran across a thread about slamming the S-pen on the ground. I know it sounds bizarre but it actually worked! I didn't believe it at first but now my s-pen works flawless... so weird. :silly:
Click to expand...
Click to collapse
lol like throwing it or just slamming it? and yeah i figured it would just take getting used to I just wanted to make sure it wasn't just my pen. So is there really no settings to change for it though??
Also funny question... does it matter which way it is held? Like when I was first holding it you would press the button with your thumb however you could also hold it so you would press it with your index finger. Does it matter? Is it made to work better one way?
bipoler said:
I notice you have to hit dead on which makes sense. This isn't a pencil or pen where you can write slanted and the ink still touch the paper or what not. But rather the "ball" of the s pen is where your main contact should be. Takes getting used to but what doesn't? Pen works great once you learn how it works
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Take a closer look at the tip of the S-pen. It's actually slightly spring loaded! I discovered this from an early review video I watched before I purchased mine. I believe that the tip has to be pressed hard enough to slightly retract in order to produce a mark. Writing with the pen at an angle may not be doing that.
Doug
Mom said don't smack
But I just tried it and the pen is working 95% better. I don't know if it will stay this way but it's working pretty well (for now at least).
stupid but it works for me.
jakebake said:
Hey guys I just got my note 2 today and have been messing around with the S pen. Does anyone else notice that when pressing buttons on the screen to open apps or things in apps etc that it is not always responsive unless you hit it at the perfect angle? Also when I write normally i kind of write more at a sideways angle towards the screen but it seems to not register very well like this so I have to write more vertical towards the screen. Is there any way to fix these issues or is that just how it is at this time? Also i feel like if I write too lightly it doesn't register very well when writing. Is there a way to adjust the sensitivity or am I the only one who thinks this? Lastly, if i touch the screen with my palm it makes a mark in s note i thought it was not supposed to do this or let your finger write when the s pen is out. How do I set this?
Click to expand...
Click to collapse
Hey I have the same problem with you but I have solved it in a stupid but effective way. I open the back case and press it, that's it the pen sensitivity back to normal.... lol try it easy and effective....
The S pen can be too sensitive, so you have to adjust its potentiometer. Yes, you heard that right.Just pop the button cover off by simply using a razor blade or something really thin, the cover should pop immediately. Then, you have to use a small flat head screwdriver and turn the screw clockwise. This will adjust the S Pen sensitivity. If you want to make it more sensible, then you have to screw counterclockwise. You should adjust it until it no longer has a problem. This fix has worked for a lot of people, so it should work as a general fix. If you still have problems with the S pen, then you should get in touch with the dealer that gave the phone to you and get the S pen switched because it is faulty.
Vaderg82 said:
The S pen can be too sensitive, so you have to adjust its potentiometer. Yes, you heard that right.Just pop the button cover off by simply using a razor blade or something really thin, the cover should pop immediately. Then, you have to use a small flat head screwdriver and turn the screw clockwise. This will adjust the S Pen sensitivity. If you want to make it more sensible, then you have to screw counterclockwise. You should adjust it until it no longer has a problem. This fix has worked for a lot of people, so it should work as a general fix. If you still have problems with the S pen, then you should get in touch with the dealer that gave the phone to you and get the S pen switched because it is faulty.
Click to expand...
Click to collapse
Wish I had known this a last week before I broke my last S Pen. lol Worked great and I even adjusted my full size S Pen as well! Kudos!

HELP PLEASE SPen stylus writes when not touching the screen !!

When I got my note 2 the stylus worked fine but now when its hovering over the screen it will write on the screen! The attached picture shows what I mean. Only the word "Hello" was written with the stylus touching the screen the other marks are with the pen hovering over the screen.
I have noticed that it works fine if the stylus is close to the screen and only writes on the screen when its about 1cm away from it. This also has the effect that if you are trying to switch things off/on in the settings menus as you move the pen closer it will switch it over at 1cm and then switch it over again when you touch the screen. Does anybody know how to fix this short of doing a factory reset? (which i haven't tried yet).
Many thanks
Steve
Hi I'm just gonna relate to my experience with the note 1. I had the same issue with the s-pen and so did many at release just take it to your store and get one replaced. Its probably a defective pen.
Sent from my SGH-I717M using xda premium
Hmm, I bought mine from Amazon in Germany and im in the UK so not that easy. I know someone else with a note 2 so I'll try there pen on mine. Thanks for the info.
Sent from my GT-N7100 using xda app-developers app
I had same problem too..
I read on other thread, the easiest way to solve it is by flicking the S-Pen several time (or maybe hit it to hard surface carefully)
http://forum.xda-developers.com/showthread.php?t=1922533
This was my thread from way back.
There have also been others who are having the same issue, with their own threads.
Long story short, there is a miscalibration on the potentiometer of the pen. Some have said to give your pen a good slam on the desk, tip first.
Some say open the panel of the button and adjust something inside.
I took the easy route and went back to the Samsung store, and got a replacement pen.
No troubles so far.
Ive just tried another pen from a friend and that works fine. I'll set if I can get Amazon Germany to send me a replacement pen.
Thanks for all the quick replies.
Sent from my GT-N7100 using xda app-developers app
Same issue with AT&T Note II -- one imagines they should test these things (or include spares or something)... Very frustrating.
Same here, but I thought it was normal behaviour. I got the phone from Vodafone UK.
Shall I ask for a replacement?
Samsung have sent me one no problem. You can either phone them or go through their contact us page. If you phone they want a receipt emailed but if you do it the other way they just want where you bought it from. Mines confirmed as sent with 5 to 10 days delivery
Sent from my GT-N7100 using xda app-developers app
Fix S-Pen on Samsung Galaxy Note II/2 - writes when not touching screen
Tapping the pen will work, but it take a few attempts. Hold it by the back end and flick the tip end down onto the hard surface so as to not damage the plastic writing tip.
Also, note that the problem can be caused by a on-off sticking pen button. The pen button clips over a post and rocks on-and-off of a momentary switch which makes a click when depressed. Carefully pop out by getting under the depressable end (toward the writing tip end of the pen) and it will pop up and out. Clean out the area below, and around the momentary switch, thoroughly, perhaps with canned air, perhaps also with a careful wiping-out. (There's a switch lubricant or some sort of white stuff that's sometimes still present from manufacturing process, and I think maybe causes the switch to stick, or something which MIGHT contribute to problem -- anywho, cleaning it out is a needed issue I've seen on two out of three of these Note II devices I bought.) After cleaning Replace the button by first sliding in the tab-end, then snapping down the other end over the plastic cross bar (carefully!).
Test the button and make sure it presses the switch and clicks, then springs right back up easily.
.
OK, try it out.
Repeat the tip-tapping process a few more times if it's still acting up.
This process worked on both pens. Was actually quicker than screwing around with getting T-Mobile or Samsung to fix it for me. Have fun.
All you need to do is hit the tip of the pen on a table. A bit hard.
worked for me!
With the back, hit it lightly on the desk.

Do I have a bad digitizer or S-Pen, or something else?

Hey all, thanks for any input.
So to start out, I'm on a AT&T Note II. Using the phone without the S-Pen works fine, I can push here, push there, push everywhere without any "extra" pushes happening. The problem is when I pull out the S-Pen and start using it, if I'm hovering about the screen, not touching it, it acts like I'm clicking/pressing on things. It will also make it so that if I'm hovering and move the pen, the desktop changes to the next one as if I'm swiping. It's gotten so bad that I can't even use the S-Pen as it makes it unreliable. I'm running a 3.0.36 Perseus alpha27 kernel, rooted, at 4.1.2 Android version.
It seems like it's a bad S-Pen but I wasn't sure if that's possible.
Thanks for any suggestions.
Hmmm think I got it "fixed" I read where other people were having the problem and tried wacking the S-Pen on a table a few times and that fixed the ghost pressing. Lo and behold I did that and it fixed the problem. Something in the Pen must get stuck..
Yes happend to me n I hit the table with my spen tip hitting table 3 or 4 times, seems like it would be bad for it but fixed the problem
natboy said:
Hmmm think I got it "fixed" I read where other people were having the problem and tried wacking the S-Pen on a table a few times and that fixed the ghost pressing. Lo and behold I did that and it fixed the problem. Something in the Pen must get stuck..
Click to expand...
Click to collapse
Thats a easy "fix" +1
Mine did that, then I got a replacement s Pen and it worked perfectly.
If you hover over the screen and then press the tip of the pen you will notice it registers as a click. So while it might seem like the screen is registering the clicks it's actually the tip of the pen. Sometimes this gets stuck a little up or a little out of alignment or whatever. A few good wacks will restore it to the correct position most of the time.
-- Note II, TapaTalk II--
Yep, simply bounce it off of the table a few times and it will be good to go. Been there, done that.
Smacking the pen and messing with the settings inside the pen are only temporary "fixes" I had this issue with my original S-Pen.. Went to the At&t warranty & claims store and they gave me a new pen.. YMMV .. New pen has been perfect. The tip on the new one seems a bit firmer than the OE one.. I'm guessing the flimsy spring is causing the problems
TailsNeon556 said:
Smacking the pen and messing with the settings inside the pen are only temporary "fixes" I had this issue with my original S-Pen.. Went to the At&t warranty & claims store and they gave me a new pen.. YMMV .. New pen has been perfect. The tip on the new one seems a bit firmer than the OE one.. I'm guessing the flimsy spring is causing the problems
Click to expand...
Click to collapse
I agree, it's too easy to get a new pen.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Categories

Resources