Missing calls - Sprint Samsung Galaxy Note II

Every day or two it seems like I am having calls not ring the phone and go straight to voicemail.. I get the voicemail alert right away if they leave a voicemail.. if no voicemail is left then I have no idea that anyone called.. anyone else seeing any issues like this? I'm am rooted and on stock deoxed.. Just wondering what is up with this, as it is Def annoying! Other than this one issue, I am loving this phone.. wondering if I need to do the update to correct this..
Sent from my SPH-L900 using xda premium

My wife called me today and it did not show in my call log. I am running stock rooted. I called sprint and they said I am having 3% of my calls blocked since I got my phone. They are escalating the issue and said they will get back to me in 72 hours.
Sent from my Note 2 on xda premium

Looks like I'm gonna have to call Sprint in the morning then.. I need to call them anyway as I need to have them ship me an s3 for my not for Christmas! Not bad for 99 cents
Sent from my SPH-L900 using xda premium

I'm glad I found this post. I'm also having the same issue. I was having missed calls but instant voicemails when I was stock unrooted and now also rooted on JellyBomb 11.0 ROM. It doesn't make sense because it will be in different areas where I always have Sprint Service. I have no idea what the problem is but guess I'm calling Sprint tomorrow

I've had this issue, but also had it on other phones. it's Sprint, the way the phone handles network switching or whatever. if a call starts during that split second your chip is don't something else, scanning towers, sending or receiving txt, receiving data, etc, you will miss the call. if it's a split second after the other thing has started, the call takes priority like it's suppose to and comes through. I think someone said even on Wi-Fi, when your cdma pings a tower or whatever it does, that initial half-second initiation also prevents calls from getting through.
I've also noticed txt messages won't send if you try to send the same split second of the cdma whatever(3g) initiating something else. like if you start to receive a txt right when you try to send one, it won't send. but a fraction after it starts to get one, it sends right after like nothing.
this has always been a huge problem for me at home because I'm right in a slight valley right on the
edge of 3 towers' coverage, so while I never quite lose signal anymore, like my htc phones did, it still is constantly switching between towers, so I miss a lot of calls and msg. everyone complains to me about not answering or calling them back but there like a third of my calls don't get through. but when I'm at work, it's low, like that 3% the other guy says. totally normal for Sprint! the same cause as why we can't data and call at same time. I had a evo lte for a few months, and I was getting most of my calls. I can only assume that's because it had 2 chips in it, which is how it did calling and data at same time.
that's my most disappointed thing this beautiful phone is missing.
Sent from my SPH-L900 using xda app-developers app

Related

Only receiving texts when placing phonecall...help

I did a search and didn't find anything similar to my issue. I'm running EVO Classic ROM and have had no issues with texts until today. My texts just aren't coming through, and when I make a phone call I get a flood of texts. I've restarted my phone already.
Any ideas?
Iczer said:
I did a search and didn't find anything similar to my issue. I'm running EVO Classic ROM and have had no issues with texts until today. My texts just aren't coming through, and when I make a phone call I get a flood of texts. I've restarted my phone already.
Any ideas?
Click to expand...
Click to collapse
common things that could mess with txt msgs are airave, setting radio to cdma only and sprint towers acting goofy.
try checking ##3282# and see what evdo is set at. should be auto.
The same exact thing happened to me too! I thought i was the only one but guess not. I searched for answers here on line to figure out what the problem was and i never fixed it. I ended up having to unroot and take my phone into sprint and i got a refurbished Evo 4g for free.
Sent from my PC36100 using xda premium
Nothing has changed on my phone, i'm getting 4 bars right now. This is very frustrating.
I completely understand. I went through the exact same thing for over a month. Is there anything in particular you did to your phone right before it happened? Just wanting to see if we can try and figure out whats causing it
Sent from my PC36100 using xda premium
When I had the problem i chanhed roms like 7or 8 times and it kept happening on all of them, it wasn't an application causing it either because right when my phone booted up after flashing a rom, a would do a test call or text and my phone wouldn't ring. As soon as i placed my first call i would recieve the missed message.
Sent from my PC36100 using xda premium
It's usually because there's a problem in the area or the prl.
Sent from my RED XDA.
I had called Sprint several times and had them do everything on their end to fix it. They updated prl, profile, (ive also done this myself several times as well), they refreshed the signal on their end, they did about everything they could and i did everything i could do but nothing fuxed it. You can use Ghostly Sms from the market to catch the some of the missed messages, it didnt catch them all for me and it wont help withissing calls. Sprint also said it gad nothing to do with the area or towers and also my fiances phone is working just fine anyways.
Sent from my PC36100 using xda premium
jacoballen22 said:
It's usually because there's a problem in the area or the prl.
Sent from my RED XDA.
Click to expand...
Click to collapse
Maybe you're right and Sprint just won't admit it..
Today the issue seems to have gone away, i'm receiving texts just fine now.
It's normally temporarily (24 hours-1 week) unless it's your prl. But like you said, just randomly went back to normal. Happened to me a few times on cm7.
Sent from my RED XDA.

Strange Calling Problem/Busy Signal

I've recently been having issues when calling certain numbers that my phone either starts ringing a few times then I get a busy signal or sometimes just a busy signl right away.
I know I'm not blocked from these numbers because one of the numbers is my gf and the other one of my close friends.
Now both my gf and friend have Sprint as well as myself. However, I can use my gf's phone to calll my number and she doesn't get a busy signal. And, if I call her phone from say a Verizon phone it rings normally.
This started happening very recently right before I upgraded to JB. I'm stock rooted.
Any ideas? I am thinking of calling Sprint to see if something is going on on there end.
Sent from my SPH-L710 using Tapatalk 2
Looks like your gf doesn't wanna speak to you anymore
Jk jk
It could be cause of hurricane Sandy
Try doing a nandroid and then going to stock
Sent from my SPH-L710 using xda premium
secondskin said:
I've recently been having issues when calling certain numbers that my phone either starts ringing a few times then I get a busy signal or sometimes just a busy signl right away.
I know I'm not blocked from these numbers because one of the numbers is my gf and the other one of my close friends.
Now both my gf and friend have Sprint as well as myself. However, I can use my gf's phone to calll my number and she doesn't get a busy signal. And, if I call her phone from say a Verizon phone it rings normally.
This started happening very recently right before I upgraded to JB. I'm stock rooted.
Any ideas? I am thinking of calling Sprint to see if something is going on on there end.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Have you made any progress on this?
I have an EVO 4G LTE,, my wife has an EVO 3D - both stock and unrooted.
I can call anybody but her - I get a busy signal. -= maybe for the last 4 days, (Hurricane Sandy related?)
Anyone else can call her without a problem
I can call anyone else without a problem.
I can text her just fine.
On her phone, I blocked my number from calling her - when I did that, I went straight to her voicemail. When I unblocked it, back to the busy signal.
I deleted my contact from her phone and Google account - no change
I spent 20 min on phone with Sprint Tech support- we restarted both phones, reset voice services on both phones, pulled her battery - none of this did anything.
The rep told me to either hard reset her phone, or to go to a store with both phones.
So, I hard reset her phone. I logged into her google account and did nothing else.
I called her from my home phone - call went through. I called her from my EVO - call went through!!!
So, feeling cocky, I saved my number to her phone as a new contact. I called her again - BUSY SIGNAL.
I deleted myself from her contacts again - no change
I have hard reset her phone twice more tonight - both times I just got the busy signal.
Anybody else have any thoughts?
Are either of you using Google Voice?
Sent from my Nexus 7 using xda app-developers app
dante32278 said:
Are either of you using Google Voice?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Im having the same issues when I call my wife's phone. I have Google Voice. Is that the problem?
Yes, had the exact same issue on my sgs2. Thought it was sprint, but after disabling Google voice the issue was resolved. I added it back about a month later with no issues.
Sent from my SPH-L710 using xda app-developers app
Had this problem as well. Originally had evolte, sprint kept telling me it was network related. After two weeks I finally went to a corporate store and they ported my number to a different phone and called the numbers that where getting busy signals, and it worked. So they said it was my phone not the network. Sprint wanted to give me another evo, this would be my fourth evo, I decli ed and said I wanted a different phone, after much arguing sprint agreed to let me switch to the gs3. Came back two days later to pick up phone, after activating the phone I called the same numbers and STILL COULD NOT CALL THEM. Wtf. So they blamed google voice and said to try deleting it, if that did not work then call cust. Service. Deleting google voice did not work. So I called cust. Service they said after explaning what was going on cust.u Service said this was a known issue and did not know what was causing it and had no estimate when it would be fixed. She asked for the numbers that I got busy signals on and then offered a fourty dollar credit a month for four months. Wierd. Today I could call one of the numbers and it went thru. Havent checked the rest yet.
Sent from my SPH-L710 using xda premium
It is not google voice. Sprints network is the problem. They are aware of this. If you have problems call them and give them the numbers you cant call. My problem seemed to be fixed on sunday.
Sent from my SPH-L710 using xda premium
Sorry for the delayed response. I didn't see much going on with this thread for a while so I thought I was just having a isolated issue.
Turns out the issue is a common Google Voice issue atleast if you have integrated your Sprint and Google Voice number into one.
I got rid of my Google Voice integration and am now back to the "lite" version where you have your regular Sprint number and a separate Google Voice number and the problem has totally stopped.
The reason I say it's a common issue is because people are posting about this in the official Google Voice support forums.
I wish I would have checked there first because it would have saved me a lot aggravation.
Anyway, try un-integrating Google Voice and see if that helps.
Sent from my SPH-L710 using Tapatalk 2
Using Google light and separating the numbers did not work for me I even uninstalled Google Voice completely and it did not work it may be true that Google Voice is having issues as well but the current issue is a network issue at least it was for me as a previous poster said mine started working on Sunday at least I got a Samsung Galaxy 3 and a 40 dollar credit a month for 4 months out of the deal
Sent from my SPH-L710 using xda premium
I have an LG CDMA phone first 2days i received any call normally .
Yesterday when try to call it it say that number is busy?
any idea to solve it?
Hope to see xda community the biggest cellphone solutions community

Text message issues.

Is anyone else having issues receiving text messages? Mine have been coming in out of sequence using the stock messaging app.
Sent from my SPH-L900 using Tapatalk 2
Walruski said:
Is anyone else having issues receiving text messages? Mine have been coming in out of sequence using the stock messaging app.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
No problems here, but I know my messages would always be in and out of order if I was roaming. Are you roaming or do you have a decent signal? If your messages are out of order when you have signal, there's something weird going on with your phone.
Mine dont come in order either, I am using handcent and Im on an airave.
Well, there's your problem. Airave . I have a love hate relationship with mine. I've had several phones in the past few years since its been out, and all phones have had connection problems with the airave . Text messages don't go thru, even tho they look like they did. They show up repeatedly, both sent and received. They arrive hours to days later. Its the airave . If I'm out and about with decent signal, all phones have behaved well. At home connected to airave , not so much. Drives me and my wife nuts. I have no other options at home since I get no cell reception at all, and this is my only form of communication. Like I said, love hate. Resetting the airave , and doing a prl update on the phone helps, for a little while. YMMV.
Sent from my SPH-L900 using xda premium
I am in the same boat, no signal here. I did put prl 24006 on my phone and do get a signal without the airave, but hubby's phone doesnt get a signal at all so we still have to have it on for a bit more until he gets his note. Then I will be putting the prl on his phone too.
you might try it, link:
http://forum.xda-developers.com/showthread.php?t=1957805
Thank you so much! It took me forever to figure out how to do it. I used edit instead of view after the ##3282# and entered my MSL, and the option to write prl was not there. Hit view by mistake and saw it for the first time today. I did load a different corporate prl. 56009.PRL. So far its giving me full bars and LTE while I'm sitting on my couch. Normally I get zilch. I'm gonna load it into my wife's SIII in the morning and see the reaction in her face when she sees full bars and the airave unplugged. Thanks!
Sent from my SPH-L900 using xda premium
Your welcome!

Text messages stop incoming and Sending

Pretty much what the title says.
Every day, maybe 3-4 times, I won't be able to send or receive text messages. Text messages won't arrive until I reboot.
No error messages pop up unless I reboot.
Anyone else experiencing this? Else I might get a replacement.
Sent from my LG-LS970 using xda app-developers app
rsjc741 said:
Pretty much what the title says.
Every day, maybe 3-4 times, I won't be able to send or receive text messages. Text messages won't arrive until I reboot.
No error messages pop up unless I reboot.
Anyone else experiencing this? Else I might get a replacement.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
I don't think it's the phone, my fiance's Evo LTE has done that at least a couple times and I saw it on Saturday night, Sunday morning. I actually called Sprint to report it as I'm sure it's a network issue and as soon as I made a call, as I ended the call, the flood of texts and notifications started coming in. Please report it. The next time it happens, I plan to report it using a good phone so I can show them that nothing is hitting the affected phone. Still, with that being said I think it's a network issue rather than phone related specifically, almost like the towers are not returning a signal when the phone pings them, but the phone is not smart enough to think there's a problem.
Anyway, not sure what your home situation is, but to test it, my fiance was alerted to the fact when my brother called her to ask if I was getting any messages. She tried to call me and it went straight to voicemail. Texts never hit my phone at all....until I tried a test call which worked just fine and as soon as I ended the call, a deluge of notifications kept coming through from the night before.
Please report it. Test it if you have someone at home that can try and text or call you as well.
Hope that helps...of course if you want to swap out the phone for a replacement, then by all means
My father (works for sprint) said they're working on towers around our house, so that's the issue.
Thanks for the input
But no one in my family seems to have this issue. Not the HTC Evo 3D, Motorola Photon Q, Galaxy S3, or that indestructible military phone. So maybe it's linked to the no/low bars I get, even though I live in a 5-bar LTE network?
Sent from my LG-LS970 using xda app-developers app
I think its a network thing. Happened with my photon s2 s3 and the og
from my exp it's a network thing too...I work in the basement of a hospital and I can't get much down there
I'm having too many issues with this phone. I'm probably going to go with an GS3. Shame, the screen quality is amazing, but I can't live with 2-8 hour delayed text messages.
Signal bar is working 5% of the time.
Weird wifi settings, lack of developer support, rushed–production bugs, and other nicks just make this a 'once you know me, you'll hate me' type–deal.
Sad, I really like this phone.
Sent from my LG-LS970 using xda app-developers app
rsjc741 said:
I'm having too many issues with this phone. I'm probably going to go with an GS3. Shame, the screen quality is amazing, but I can't live with 2-8 hour delayed text messages.
Signal bar is working 5% of the time.
Weird wifi settings, lack of developer support, rushed–production bugs, and other nicks just make this a 'once you know me, you'll hate me' type–deal.
Sad, I really like this phone.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
And you're going to go with a Samsung for signal? Good luck. Samsung is the worst in signal strength.
Sent from my LG-LS970 using xda premium
If you have a Sprint Airwave as well, that could be the issue. I've had the same issue because of it.
After you come home, you have to wait until your phone picks up the signal from the Airwave, vice outside.
Or sometimes you just have to reboot your Airwave.
Just giving another possible problem.
I had a similar issue. I could not receive calls or text messages for several hours, and the only reason I noticed is because I got yelled at for not answering my phone :/ I had several people with me when I noticed the issue so I had them call me and it would sound like the phone is ringing for the caller but my phone never rang and if they sent a text I didn't get it. Outgoing calls and texts worked fine though, which is strange. After several hours I received a flood of messages and everything worked OK.
I feel your frustration with the phone's rush to production issues. The text typing issue and the issue with mobile data after being on WiFi for several hours are driving me nuts. I am holding out that this is fixed with the coming update or a developer ROM because the hardware is impressive.
ackNalej said:
If you have a Sprint Airwave as well, that could be the issue. I've had the same issue because of it.
After you come home, you have to wait until your phone picks up the signal from the Airwave, vice outside.
Or sometimes you just have to reboot your Airwave.
Just giving another possible problem.
Click to expand...
Click to collapse
+1
Just happened to me the first time. Airave Support said next time, call them and they can remotely reboot the Airave, which should release the phone after a reboot (and possibly an Update Profile). He said if it keeps happening they'll send me a newer 2.5 Airave to see if that clears the issue. Though for me outgoing calls/texts worked, it was just incoming that I couldn't get.
I don't have a Sprint Airwave.
I have a clear - 107 dBm 33 asu signal.
It's happening about twice a week now. Hopefully it's just a tower thing.
Still would like to see my signal while using Wifi though.
Sent from my LG Optimus Prime G

Delayed texts & missed calls DFW

Anyone in dfw specifically in fort worth getting texts hours later than they were sent and missed calls ? I thought it was cm10 but I'm on TW and having this issue .thanks
Sent from my SPH-L710 using Tapatalk 2
Bump
Sent from my SPH-L710 using Tapatalk 2
Calls come right away. No problem with those. Sometimes text will take a while to go through. Other than that, it is all peachy.
I 9m also having this issue in Plano, and would like to know a fix, because it is really annoying.
If any of you are using an airave or whatever they are calling it now, there are issues with text messages.
My sister, brother and friend are getting messages late and missing calls . I'll get like 5 messages all at once .
Sent from my SPH-L710 using Tapatalk 2
For the past 3 weeks I have had intermittent issues with incoming calls and texts. Outgoing calls and text are fine and all data is fine.
Originally thought it was an evo lte issue so I went to my gs3. Didn't resolve it. Both stock rom non root.
Happens in different areas. Near downtown Dallas where I live and in North East Dallas where I work.
Also thought it was a prl issue so I reverted to a previous one on each phone. No help with that particular issue but I did notice better data speeds. (yes I know prl don't affect data speeds)
I have called care a few times and they do see a few days with higher then normal failed calls. Made some account settings changes but it's still an issue.
Happened as recent as this morning.
Did a few reboots and since lunch all has been well.
Sent from my EVO using Tapatalk 2
Are either of you using Google Voice?
Lancerz said:
Are either of you using Google Voice?
Click to expand...
Click to collapse
Yes I use Google voice
Sent from my SPH-L710 using Tapatalk 2
I'm in Michigan and I had a period of about 5 weeks where text's and voicemails wouldn't get pushed to my phone until hours later. I do use an Airave 2.5 but it persisted outside of it's coverage. I will say that flashing to stock and updating my profile seems to have fixed it. Either that or perfect timing of Sprint's network and a placebo effect. Good luck with your delay's. I would for sure nag Sprint about it if you don't see any improvements soon.
Lancerz said:
Are either of you using Google Voice?
Click to expand...
Click to collapse
I do use google voice but the problems i am having are directed at my actual sprint number and not GV.
Calls are fine for me text have always been a bit late for me since I live in a house with a metal roof ie no signal in the house but not hours late
Sent From My AOKP Galaxy S III From Sprint
parmend said:
Anyone in dfw specifically in fort worth getting texts hours later than they were sent and missed calls ? I thought it was cm10 but I'm on TW and having this issue .thanks
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
I'm east of the metroplex and have been having these issues. I am not using google voice and on FreeGS3. Any thoughts? This is beyond frustrating. My calls go directly for voicemail and get texts hours after originally sent.
The only way i was able to get my problem resolved was to go to T-Mobile.
I spoke with Sprint network engineering in Oklahoma several times and they were telling me it was a capacity issue causing the calls not to go thru.. However i dont buy that.
On several occasions the problem would initiate in one location the i would drive from Dallas to Garland, or NE dallas to NW dallas and the calls still didnt go thru. IF it was capacity then as soon as the device went to a tower that was able to handle the calls i should have gotten the voice mails and texts AND incoming calls would once again go thru.. but that never happened. They have a bigger problem on their hands and they have yet to realize it or, like me, not enough people realize it. I dont make a lot of voice calls. Mainly data and text.. Looking back now i do remember some instance of texts coming in bunched together.
the issue is related to the network vision\ lte upgrades. Been dealing with everyday for a couple of months with people from different areas
parmend said:
Yes I use Google voice
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Do you have your Sprint number integrated with Google Voice? When I had my number integrated with GV, I had issues with getting missed calls. I would see the missed calls in GV but my phone wouldn't even ring.
Yep I have been having this issue for quite a while now, I am in Arlington most of the time and if it were not for Google Voice on my computer I wouldnt even know that I had missed calls or texts. No notifications for voicemails, calls nothing. Then other times it works fine.
I was told by a sprint tech that this was normal right now and part of the NV/LTE upgrades and that "you wouldnt be driving a car while the mechanic was working on it without problems, same principle" So yeah joke is on us for being customers I guess.
billbrasky82 said:
Yep I have been having this issue for quite a while now, I am in Arlington most of the time and if it were not for Google Voice on my computer I wouldnt even know that I had missed calls or texts. No notifications for voicemails, calls nothing. Then other times it works fine.
I was told by a sprint tech that this was normal right now and part of the NV/LTE upgrades and that "you wouldnt be driving a car while the mechanic was working on it without problems, same principle" So yeah joke is on us for being customers I guess.
Click to expand...
Click to collapse
I think the problem is on Google's end because once I undid the GV integration, my issues went away.
clankfu said:
I think the problem is on Google's end because once I undid the GV integration, my issues went away.
Click to expand...
Click to collapse
I CAN 100% tell you that this issues has nothing to do with Google Voice....it is related to the network vision \ lte upgrades.....the biggest issues that that thier is a handoff issues when going from 3g to 4g in some areas. Only fix that has been found is to with to 3g mod only are use a older phone that is not lte
skullygbear said:
I CAN 100% tell you that this issues has nothing to do with Google Voice....it is related to the network vision \ lte upgrades.....the biggest issues that that thier is a handoff issues when going from 3g to 4g in some areas. Only fix that has been found is to with to 3g mod only are use a older phone that is not lte
Click to expand...
Click to collapse
Well, I can only tell you that my issue went away immediately after I got rid of the GV/Sprint integration.

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