[Q] Samsung Galaxy Ace II GT S7500, Windows 8 and Kies - Galaxy Ace II Q&A, Help & Troubleshooting

Hi I have that stuffs what in the title, and have connection problems also
I have 64 bit Win8 Pro so I have media stuffs and all what Kies need. I installed Kies, restarted the machine and try to connect phone. Connected the USB Kies still write to me Connect some device.... In windows device manager have an Unrecognized Android Phone, so I think driver sucks. Try to connection problem wizard in Kies, doesn't help. If I run as an admin don't help to me....
Have some way to manually install that driver in win device manager?
Under win7 64 problem few weeks ago I can use my phone with Kies, but with win8 I can't.
I hope we can figure something out guys!

loool samsung support want to make me do it factory reset I said lol, this device work under win7 with Kies but nothing happened since yesterday, I found a way to manually instal driver, but just write me connecting for a half hour, and I so bored and disconnect the phone. Please anyone help me out!

Same problem
Im having the same problem. My pc doesnt recognize the phone(with kies installed and the latest updates from microsoft and samsung)(with drivers ofc). I have contacted with samsung support center and they say that so far they cant guarantee that kies will work fine for all the devices in windows 8. I ve never had windows 7 so i dont know about a problem there. I ve upgraded from Windows XP(which Kies was working exellent) to Windows 8 and now im facing these problems. Hope to fix soon
Samsung galaxy ace, gt-s5830, 2.3.6
Windows 8 Pro 32-bit

Win7 drivers "SHOULD" work with Win8... but anyways, did you try uninstalling ALL drivers of your phone and removing cached drivers from your system? Then do a fresh install of drivers try offline first. It doesn't work, remove everything and try if windows itself can find the driver for you. But usuallly the phone itself would make the PC install the drivers the phone needs.

palinko91 said:
Hi I have that stuffs what in the title, and have connection problems also
I have 64 bit Win8 Pro so I have media stuffs and all what Kies need. I installed Kies, restarted the machine and try to connect phone. Connected the USB Kies still write to me Connect some device.... In windows device manager have an Unrecognized Android Phone, so I think driver sucks. Try to connection problem wizard in Kies, doesn't help. If I run as an admin don't help to me....
Have some way to manually install that driver in win device manager?
Under win7 64 problem few weeks ago I can use my phone with Kies, but with win8 I can't.
I hope we can figure something out guys!
Click to expand...
Click to collapse
Galaxy Ace 2 is I8160 not S7500

Related

! Why KIES does not WORK

This is intended for people which run KIES and device is not seen, neither the message "connecting..." appear on KIES, and MTP application does not start on Samsung galaxy.
If you moved com.android.* and com.sec.android.* into some path which is not /data/data you may have this problem. At least this is what happend to me, after I moved file back MTP start and Kies recognize the device.
never moved anything it simply does not work on Windows 7 32bit.
no magic helped ... no formating internal sd nor anything else ... i've read whole fracking day on the web how to deal with this issue and none of the solution worked.
SGS GT-i9000 ECLAIR.XFJM3 rooted
disabling launcherpro fixed it for me.
im told other launchers cause issues too
Eh, really, problems on Win 7 32bit? Haha that's so strange because it works almost flawlessly on Windows 7 64bit. Perhaps the first time there's better support for 64bit than 32bit.
Yes, you MUST run TWlauncher (standard launcher in Touchwiz) and if you got Windows 7, you might wanna download some third party drivers.
I'm on Windows 7 64bit and I downloaded the win7 x64 samsung galaxy s drivers form softpedia.
well the mtp driver doesnt install on my 64 bit computer.
It works on windows 7 32 and 64 bit just fine
No third party drivers and no magic. It's all down to individual system config otherwise it would be the same for everybody.
Incidentally, there is an update out for Kies taking it to version 1.5.1.10074_45
g0c said:
never moved anything it simply does not work on Windows 7 32bit.
no magic helped ... no formating internal sd nor anything else ... i've read whole fracking day on the web how to deal with this issue and none of the solution worked.
SGS GT-i9000 ECLAIR.XFJM3 rooted
Click to expand...
Click to collapse
have you googled for FileSearcherforKiesFix and tried that? the only thing that fixed it for me.
Strange. Kies works fine on my both computers: Win7 x64 and WinXP. Had some issues before, but new Kies works without any issues.
hello all,
i got the gt-i9000 like 2 months back the kies s/w was workin fine for the first few days now the app itself fails to lauch even if the fone is not connected.
I have uninstalled and reinstalled kies s/w like a million times.
The installation is always successful but when i click on the kies icon to start the program nuthin happens :s
Please help.
Oh yeah i am running Win7 32bit legit.
BronzedDroid said:
Eh, really, problems on Win 7 32bit? Haha that's so strange because it works almost flawlessly on Windows 7 64bit. Perhaps the first time there's better support for 64bit than 32bit.
Click to expand...
Click to collapse
Works fine for W7 32bit flawlessly to. Also for me on 2.2 it works under launcher pro as well, added bonus of not having to use home switcher (or the like) every time I connect the phone
rocketpaul said:
well the mtp driver doesnt install on my 64 bit computer.
Click to expand...
Click to collapse
It works fine on my copy of Windows 7 64bit, but I have to switch to touchwiz, and go to driver recovery in the kies menu.
I use XP at home and at work.
From home with JP6 and Kies 1.5.3.10093_82 I can connect fine using a cheap USB cable and with phone having Samsung Kies as default running LauncherPro.
At work Kies cannot connect to the phone... it just says connecting, please wait.... all the time, its wierd...
I guess I have to remove all the USB hubs on the work computer.... Will install Windows 7 Pro 64 bit at work soon so... maybe ill just wait until then...
Kies not working with LauncherPro. You have to create a shortcut to MTP Application, when you connected the phone and selected Kies need to start with this shortcut.
This is the only way to connect Kies with LauncherPro.
Somewhere I read about this, LaucherPro not recognised like TW.
Hope this helps.
The only way I have ever ever gotten kies was following these steps:
1. Completely close kies
2. Connect your phone
3. Open up device manager, find I9000 (should be under portable devices), right-click and disable (if device manager lags after you click disable then unplug the phone)
4. Replugin the phone and wait for it to say connected on the phone's screen
5. Re-enable I9000 in device manager
6. Fire up Kies and it should connect
These steps have worked every time for me
ps: I'm on Windows 7 x64
http://arvindgaba.com/computer/sams...o-install-for-samsung-galaxy-s-kies-resolved/
Not tested but seems to be approved
I'm on linux so i never used kies. Jusi odin all the way and i have nothing to complain about
This issue has become rediculous. Samsung fail so much with this usb ****. I run Win 7 32 bit and kies previously worked and even when it occassionally wouldn't I used odin.
Now unfortunately the phone just isn't recognised even after various driver and spftware reinstallations and registry deletions etc... etc... etc....

Windows doesn't "see" note 2.

Good Evening folks,
I'm posting here after spending the better part of 2 days trying to figure out why this doesn't work.
So, i have the following:
model: GT-N7100
Version: 4.1.1
Build: JRo03C - ALJ1
I run a PC with windows 7 and also have a laptop with windows 8.
Now, initially i only wanted to root my device to install an addblocker on it and get rid of some bloatware. so i went and got samsung note2 toolkit here on XDA. (also tried others)
but no matter how i tried the pc (nor laptop) would see the note 2. it would plug in, it would charge... but windows ignored it otherwise.
i have tried al 8 of my USB ports on the desktop, and all 3 on the laptop. none of them work
3 different USB cables.
re-booted more then times then i can count.
i have manually installed the samsung drivers.
i have tried installing the windows MTP Porting kit
all to no avail.
So before i can even START to root... i need it to to play nice with my machines... anyone have ANY suggestions on what the hell is going on here.
If your main priority is to root then use exynos abuse
Sent From Samsung's Galaxy Note II Using Internet
UtkarshGupta said:
If your main priority is to root then use exynos abuse
Click to expand...
Click to collapse
hi,
Thanks for that! found the APK file and got it on the phone through email and it's rooted, so my mission is accomplished...
but my problem still persists:
why oh why wont windows just play nice with the phone?
Did you install Kies on your PC? That program needs to be open when you connect your phone and then it will install the needed drivers.
Sent from my GT-N7100 using xda app-developers app
el_roy1985 said:
Did you install Kies on your PC? That program needs to be open when you connect your phone and then it will install the needed drivers.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Or install the drivers using the Note Toolkit http://forum.xda-developers.com/showthread.php?t=1923956
Does it show as an unknown device in windows under device manager?
I'm having the same issue but I have a suspicion that its the USB port on the phone itself as my gnex can use the same cable/USB port and show up as mtp.
Sent from my GNote 2 using xda premium
my windows is same
My Note 2 N7100 is 'seen' by my windows 8 machine, but it doesnt seem to copy/ paste anything. Pops up with an error. The same happens on a Mac Lion machine. Installed the Android File Transfer app, but the moment I connect my phone, it pops up a message saying please restart your device so that it can be detected. I am tired of transferring individual files over AirDroid Any help?
anirudh412 said:
My Note 2 N7100 is 'seen' by my windows 8 machine, but it doesnt seem to copy/ paste anything. Pops up with an error. The same happens on a Mac Lion machine. Installed the Android File Transfer app, but the moment I connect my phone, it pops up a message saying please restart your device so that it can be detected. I am tired of transferring individual files over AirDroid Any help?
Click to expand...
Click to collapse
What's the error message?
Happened to me before, un install kies on your pc reboot, download from Samsung website and install again, should work
Sent from my GT-N7100 using xda app-developers app
first of all I forgot to mention that this should've been posted in Q&A section
for the problem try the following steps. after each one of them try connecting again. keep net disconnected while you follow the steps.
if it starts working then stop other wise continue.
1)use a diff comp, but you already did that , use a different cable, you didn't mention it
2)try uninstalling drivers via programs and features.
3)try installing drivers - preferably via mskip's toolkit
if you have windows 7, then directly install it
if you have windows 8, then first disable driver signature enforcement via this guide's last question.
4)try re installing windows. if you don't wanna do that then
open device manager
in view -> show hidden devices
delete each one that says samsung, note ii or note 2, android, google, adb, gt-n7100, n7100
this will ensure that you truly remove drivers
follow step 3) after this.
Hope I helped
All the usual and helpful ideas have been listed and you should definitely work thru those to make sure you are not missing something obvious but critical. I also use Win8 (64) and all was well with my Note2 showing up as an MTP device and wll working then one day, seemingly spontaneously, it suddenly didnt! When I would plug my Note2 in, Windows would give me a USB error telling me it could nto recognise the device! To cut a long story short, I tried my wife's S2 and IT appered fine as an MTP device happily enough, so that ruled out the cable, the port and the computer/OS.
I then tried my Note2 on my laptop, and once again it came up as USB error, so the problem was following the DEVICE around....
After a lot of googling, I tried on thing that fixed it instantly:
On the phone, go into Settings, Security and delete all the "Device Administrators" which in my case was just my Email app. That did delete my email account from my phone (contacts, email etc) but didnt matter as phone is just a dumb client to the mail server so no loss of any real data.
Once removed, I then plugged phone in and BOOM! MTP device happily appeared! I then went back in and just re-added my email account and re-activated Device Administrator when asked. Working ever since.
Not saying this is your problem, but it was an eye opener to me that the Device Administrator could 'lock out' the USB connection of the device....
Hope this helps.
APK
Temko Firewing said:
hi,
Thanks for that! found the APK file and got it on the phone through email and it's rooted, so my mission is accomplished...
but my problem still persists:
why oh why wont windows just play nice with the phone?
Click to expand...
Click to collapse
Did the APK file automatically root your note2?
Arikara said:
Did the APK file automatically root your note2?
Click to expand...
Click to collapse
Yup it do
Sent from my GT-N7100 using xda premium
i have problem in xp .it doesnot install driver properly but gud in win 7.first uninstall all drivers then installed drivers without connecting phone.when instal done then connect phone
nabilsweet007 said:
i have problem in xp .it doesnot install driver properly but gud in win 7.first uninstall all drivers then installed drivers without connecting phone.when instal done then connect phone
Click to expand...
Click to collapse
I would also recommend checking your Windows Update log - especially if you have it set to automatic updates. After I installed the drivers off of the Samsung website, Windows Update tried to "Update" my drivers to an older version (I do manual Windows Updates). The first time it asked, I let it, and my phone couldn't connect anymore. Once I stopped that silliness I stopped having problems.
same problem usb not conecting with my pc windows7
all this is my same problem which I facing help me about how to slove this matter
Temko Firewing said:
Good Evening folks,
I'm posting here after spending the better part of 2 days trying to figure out why this doesn't work.
So, i have the following:
model: GT-N7100
Version: 4.1.1
Build: JRo03C - ALJ1
I run a PC with windows 7 and also have a laptop with windows 8.
Now, initially i only wanted to root my device to install an addblocker on it and get rid of some bloatware. so i went and got samsung note2 toolkit here on XDA. (also tried others)
but no matter how i tried the pc (nor laptop) would see the note 2. it would plug in, it would charge... but windows ignored it otherwise.
i have tried al 8 of my USB ports on the desktop, and all 3 on the laptop. none of them work
3 different USB cables.
re-booted more then times then i can count.
i have manually installed the samsung drivers.
i have tried installing the windows MTP Porting kit
all to no avail.
So before i can even START to root... i need it to to play nice with my machines... anyone have ANY suggestions on what the hell is going on here.
Click to expand...
Click to collapse
I was having the same problem, but I was using a USB cord that I had from my old phone. Switched to the white one that came with my Note 2 and it started working.

Connection Issues with Note 2

I get the following error
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 11 or higher, or Samsung USB Driver for Windows XP, or Android file transfer for Mac OS must be installed (see www.microsoft.com or www.android.com/filetransfer)
when I connect my note 2 to my pc via usb. I also have a white note 2 that was connecting without a problem earlier today.
I've tried installing Samsung Kies, installing the Samsung USB Driver for Mobile Phones v1.5.14.0 with no luck. Let me know if you guys have any suggestions.
Stupid Samsung Drivers not working. Tried everything!
i just started having this issue out of nowhere as well. WTF? I've tried over and over to install the drivers and nothing is working. This is driving me crazy and I can't seem to fix it. My wife's S3 will no longer connect as well.
HELP!
M1ke101 said:
I get the following error
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 11 or higher, or Samsung USB Driver for Windows XP, or Android file transfer for Mac OS must be installed (see www.microsoft.com or www.android.com/filetransfer)
when I connect my note 2 to my pc via usb. I also have a white note 2 that was connecting without a problem earlier today.
I've tried installing Samsung Kies, installing the Samsung USB Driver for Mobile Phones v1.5.14.0 with no luck. Let me know if you guys have any suggestions.
Click to expand...
Click to collapse

[q] tablet not recognized by all computers!!!

Hi friends, I follow you every day and I love you!
I have a very big problem with my Note 10.1 2014 edition, that I can't solve. When I connect it to the computer (I tried 5 computers with different windows versions) it only charge the battery, but it's not recognised by kies or Odin. In Windows 8.1 it is shown as "unrecognised usb driver", in windows 7 too and it isn't seen at all in windows xp. I tried reinstalling kies, factory reset the tab, but without success. What can I do? I'm thinking about sending it in assistance.
Thank you and excuse me for my bad English!
Rick080194 said:
Hi friends, I follow you every day and I love you!
I have a very big problem with my Note 10.1 2014 edition, that I can't solve. When I connect it to the computer (I tried 5 computers with different windows versions) it only charge the battery, but it's not recognised by kies or Odin. In Windows 8.1 it is shown as "unrecognised usb driver", in windows 7 too and it isn't seen at all in windows xp. I tried reinstalling kies, factory reset the tab, but without success. What can I do? I'm thinking about sending it in assistance.
Thank you and excuse me for my bad English!
Click to expand...
Click to collapse
When you plug in the tablet does it ask you (on the tablet screen) if you want to connect as a media device or charge only? Check your developer settings that you don't have debug mode set.
No, it doesnt ask anything...
Rick080194 said:
No, it doesnt ask anything...
Click to expand...
Click to collapse
Have you confirmed that you are NOT in USB debug mode?
Also make sure drivers are installed on computer. Sometimes it can take a few minutes to install drivers. When I first put mine on computer at work I had to manually install driver's.
mikep2323 said:
Also make sure drivers are installed on computer. Sometimes it can take a few minutes to install drivers. When I first put mine on computer at work I had to manually install driver's.
Click to expand...
Click to collapse
Yes, i reinstalled drivers through kies application, but nothing
I have the same issue. I have been searching for a fix. I want to root but PC will not recognize it or pop up with anything, tablet only charges nothing else up on tablet. I have search and searched but nothing. I am also running windows 8.1.
*****
I have now tried a 2nd PC using all USB plugs. Installed Kies nothing, uninstalled and installed only driver still nothing. Clicked version 6 times on build number to get Developer options. I enabled USB debugging.
I am starting to get upset, I just want to Root for a few functions. It shouldn't be this difficult.
Anyone have any thoughts? It could be a simple thing we are over looking.
Change cable
Also try rebooting your PC .
My laptop stops finding USB devices after about 2 weeks.
Solved
I solved selling the tablet for 430$!
For those who are still having the problem, this solution worked for me on Windows 7.
I installed the first "Download" Link from here.
http://forum.xda-developers.com/showthread.php?t=961956

Files needed for windows 8 samsung laptop to detect galaxy w in odin

Hi guys,
as title says what do i need for my samsung laptop with windows 8 to detect my phone in odin,
i already installed the drivers via kies but still its not being detected.
It wont recognize at all, Just go for Windows 7 it's the only solution
Sorry for that
If its ur OEM Version of Win8 you can try another pc or try this hope it helps
much of luck

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