Sprint note 2 losing connection - Galaxy Note II Q&A, Help & Troubleshooting

Anyone that has a sprint note 2 all of a sudden lose data connection for like a few minutes? If so have yall found a fix? Kinda annoying when the time you really need the phone the internet isnt working right away. Other than that the phone is still amazing!
Sent from my SPH-L900 using xda app-developers app

hey mate.
same problem here in Italy with TIM operator.
They said me that is a problem of cell location as the problem occours only when I am in some location in my city and not, for example, in my work city (Milan)
Furthermore, I have not experienced this problem with other operators which I tried so in my case it's absolutely a provider problem! Have you tried another sim card?
(I'll descrive my problem as you can say we are talking about the same: when I'm connected (and only when I am!) I see the icon H/3G in the top right of the device. In few minutes this icon disapppears and for 1-2minutes I'm not able to use data connection, even if the data is still active of course!After this short period the icon appears again and so on and on!).

darodiho said:
Anyone that has a sprint note 2 all of a sudden lose data connection for like a few minutes? If so have yall found a fix? Kinda annoying when the time you really need the phone the internet isnt working right away. Other than that the phone is still amazing!
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Happens to me randomly too!

Well, at least it's not just me. Don't know if that makes it better or worse. Awesome phone, but this has been annoying lately because it keeps going out at really inopportune moments. Guess it's just a tower thing.

Related

Network Connection Issue - No 3g/4g

OK, I have been dealing with this since I bought my GSII and cannot find any information about it.
Firstly I want to say that I am completely stock and unrooted.
My phone does not like to keep a stable data connection. About 50% of the time, when I try to do anything that requires a data connection (facebook, browser, gmail, etc.) the 2 arrows under the 2g/3g/4g icon will stick being grey and my phone just sits there "loading". I tried a factory reset, didn't install any apps, and also got a new sim card and the issue remains. It happens everywhere so it is not just a bad network connection.
I decided to post the question here because yesterday I was playing with my brother's GSII, and his did the same thing.. So it made me think that maybe it wasn't just me. Has anyone else experienced this? Or does anyone know what might be the cause?
Edit: I set my phone to use 2g only, and the problem vanished.. So it doesn't like to connect to 3g/4g.
Sent from my SGH-T989 using xda premium
Try going to your mobile network connection settings, choose access point names, hit your menu button and click "restore defaults".. It may fix it, I had data issues and it did the job. Hope it works for you!
Sent from my SGH-T989 using Tapatalk
Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
Sent from my SGH-T989 using XDA App
munzik said:
Do what the gut above me said. Also call Tmobile and tell them, they will refresh your data connection on their end. That will clear up three problems your having.
But if it's also happening to your brothers phone, it's a network error. Call Tmobile.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
Sent from my SGH-T989 using xda premiu
Its happened to me before. For about a week, the data connection just dropped. It would come back for a bit and later vanish. I called t-mobile and they guided me through routine steps (i.e. taking the battery out, rebooting, resetting) but nothing seemed to work. They really couldn't figure it out and later told me to replace the SIM. I can't remember if they shipped me one or had to go to the store but either way that relieved the problem. This was on an HTC HD2.
That might not be the case with you though. At one point in time all the phones under my name lost data connectivity just as you explain. This really had no solution but to wait it out.
Towle said:
I restored the apn settings and had Tmobile refresh my data connection, and it still happens. I noticed today that it's not just data, I'm also unable to call or text when it happens.. Tmobile just said everything tested normal so there is nothing they can do.. And I really don't think it's the phone so I don't want to exchange for a refurbished unless I have to.
Sent from my SGH-T989 using xda premiu
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Click to collapse
Are you paying for teathering?
sgip2000 said:
Are you paying for teathering?
Click to expand...
Click to collapse
No I don't use tethering, my download speeds are too slow where I live.
Sent from my SGH-T989 using xda premium
you mentioned your brother's is doing the same thing, its probably not the phone, but rather the cell tower your connected to is fuggin up. Try going 5 miles from where you currently are and see if its still happening.
Network error
Sent from my SGH-T989 using XDA App
Just in case it's not a cell tower or network problem . . . My SGS2, purchased in October, had the same symptoms as the OP. After trying everything the OP did, and more, I came to the conclusion that the firmware on the phone was corrupt. I used Odin to flash the factory stock ROM & Kernel images (2.3.5 at the time). There was a definite improvement in the faltering/hesitant/fail connectivity problem at that point, but it was still very subpar. So I then also flashed, again using Odin, the baseband ("modem") image - I did it twice for good measure. The problem was finally immediately solved at that point and I had very prompt loading of webpages, etc. Still working fine months later (and even better with a custom ROM). See the thread entitled "[Q]Is there a "true" factory restore for T-Mobile Galaxy S II?" for help about the seemingly same symptoms/problem you (and your brother) are experiencing. If your underlying problem is in fact the same as mine (and the poster of the thread I cited) then it's apparently either a bad factory flash or a post-factory corruption occurrence that is causing your problem . . . the coincidence of your brother also having the same problem aside. Good luck!
Sent from my SGH-T989 (now on GingerSnap v1.21) using XDA App

Sprint SGS3 Wifi Tether closes itself...help!

Hey guys,
I am enjoying my Sprint variant Galaxy S3 a lot, but after rooting and installing the wifi tether/hotspot app, it works great, but I am having some issues and was wondering if anyone else had the same issue or if someone knew how to resolve this issue.
The issue:
While everything works just fine for a while (I am posting this thread using wifi tether) often times I see the wifi connection has dropped on my laptop and when I check my phone the wifi tether app is no longer running. I have to restart the app and everything is fine. This is getting pretty annoying as it happens very randomly! I haven't had this issue on my Epic 4g Touch at all and was just curious if maybe there was something I was missing or if perhaps others were experiencing this as well. I drop time varies a lot...sometimes I can use the connection undisturbed for 1+ hours, but other times the app closes after 10 minutes and requires a restart...its just more of an annoyance than anything as the program does work every time its restarted, but It would be nice if I could get a solid/stable connection going despite the lackluster 3g speeds.
If anyone knows a fix or could help me out, this would be much appreciated! I did a search and couldn't find any open posts about this :[
Thanks!
turbopk said:
Hey guys,
I am enjoying my Sprint variant Galaxy S3 a lot, but after rooting and installing the wifi tether/hotspot app, it works great, but I am having some issues and was wondering if anyone else had the same issue or if someone knew how to resolve this issue.
The issue:
While everything works just fine for a while (I am posting this thread using wifi tether) often times I see the wifi connection has dropped on my laptop and when I check my phone the wifi tether app is no longer running. I have to restart the app and everything is fine. This is getting pretty annoying as it happens very randomly! I haven't had this issue on my Epic 4g Touch at all and was just curious if maybe there was something I was missing or if perhaps others were experiencing this as well. I drop time varies a lot...sometimes I can use the connection undisturbed for 1+ hours, but other times the app closes after 10 minutes and requires a restart...its just more of an annoyance than anything as the program does work every time its restarted, but It would be nice if I could get a solid/stable connection going despite the lackluster 3g speeds.
If anyone knows a fix or could help me out, this would be much appreciated! I did a search and couldn't find any open posts about this :[
Thanks!
Click to expand...
Click to collapse
Edit:
Hmm... Ok It disconnects about every 15 minutes or so... I tried changing the profiles to multiple different ones (Nexus CDMA, Galaxy S2, Generic ICS) All with the same result...it disconnects and I have to click the white wifi button to restart the tethering. :/ Happened on stock rooted and I just did a full wipe and installed the Blazer ROM and seems to be the same. Thanks again if anyone has any kind of input.
Uncheck "disable wake lock"
Sent from my SPH-L710 using xda app-developers app
sjr19 said:
Uncheck "disable wake lock"
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Thanks!! Let me give this a go! I really hope thats all it was. Love this forum.
turbopk said:
Thanks!! Let me give this a go! I really hope thats all it was. Love this forum.
Click to expand...
Click to collapse
Any luck?
Sent from my SPH-L710 using xda app-developers app
sjr19 said:
Any luck?
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Hey man...it seems like it holds on to the signal longer and when I uncheck it, it dims the screen but it doesn't fully shut off...it seems to like that and keep the connection. When I manually turn the screen off it will disconnect me again. I hope its not my phone! Its definitely better than before!
Well unfortunately, I always have my phone plugged in when running the app so the screen being on isn't a problem for me.. there are some apps out there ( i can't seem to remember the names right now ) that will try to prevent the app from being killed by android's task manager, i'd look into them... good luck

No signal

I have no signal on my galaxy nexus. It just started doing this today, haven't had a problem for 3 months or so. It just started today, and once in a while there is a little R above where the signal bars would normally be. How do you fix this?
The R is for roaming and just go to settings then mobile settings then click on system select and click on home only and also click on network mode and just click on CDMA/EdVo auto and that should help it to not roam and stay on sprints signal hope that helps ..let me know if u need any other help and also make sure u updated to latest PRL
Dude mine just started doing this yesterday look at top right of screen shot no signal !!
Sent from my Galaxy Nexus using xda app-developers app
Mine did the same thing too -- lost signal - Google GSM play store phone that was less than two weeks old.
After few reboots trying to diagnose the issue, the IMEI changed to UNKNOWN in the "about phone" -> status
/factory was intact and undamaged - a backup of /factory - showed that none of the files had changed. The radio appears to have failed..
Called Sammy and got replacement cross-shipped - and sent the broken one back..
Got a new Sim card works fine
Sent from my Galaxy Nexus using xda app-developers app
Mines done this several times and it always took about two reboots to get a signal again. It said I needed to insert a valid sim card...
Sent from my Galaxy Nexus using xda app-developers app
Even without a a sim I used to get bars and "Emergency calls only" - After it flacked out, I would no longer get any bars.. when I tried to search for networks it would error out immediately. I tried three different sims, none of them were recognized..
Once in a while, my phone will loose data connection. The 'data icon' in the status bar, turn from blue to grey and the only way to get data working again, is to reboot the phone.
Had it happen a couple times now. Airplane mode toggle on/off works to fix it.
Mine losses connection when I leave a WiFi network. Also here and there it looses signal so bad I have to go into airplane mode and back to land mode.
Sent from my Galaxy Nexus using xda app-developers app
Ieatnoobs said:
Mine losses connection when I leave a WiFi network. Also here and there it looses signal so bad I have to go into airplane mode and back to land mode.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Mine is doing the same thing whats going on? How do you fix this problem? Is it ST network issue?
Hmm last time airplane mode didn't work for me. Will try again next time. I also think it happens when I leave wifi.
take out your battery and then restart your phone. if that does not work. check in your network settings and make sure you are on the correct network for your carrier. if that still does not work, go to your local store and see if they can warranty you out a phone or check your settings
GRICKMAAAZ said:
take out your battery and then restart your phone.
Click to expand...
Click to collapse
It's not neccesary to take out the battery, a restart of the phone is enough. It's just an annoying problem.
lesonal said:
Dude mine just started doing this yesterday look at top right of screen shot no signal !!
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Ive got the same issue!!!
It started yesterday as well, Ive tried almost everything but nothing works, Im waiting for tuesday to come to go to my carrier store if they can do something for me
IsonNick said:
It's not neccesary to take out the battery, a restart of the phone is enough. It's just an annoying problem.
Click to expand...
Click to collapse
I understand that but there has to be fix right? As soon as i reboot the phone it works but it seems like whenever it changes cell towers signals it locks up again. Crazy thing is all the signal bars on my phone are full green, but have no data until i reboot.

GPS issues on Rogers note 2

Hi I have a data plan with Rogers so the a-gps should be picking location with maps or waze. I was driving this morning but the gps was searching the whole time. I was on 4g during this time. All 3 of the boxes under location services are checked.
Thanks for any ideas
Depends heavily on the position inside your car.
The closer to a window or the windscreen the better. Try holding it up to the drivers window for a few seconds and see if it locks on.
Even the best GPS isn't going to work if it's completely shielded from the satellites by the metal roof.
Restart GPS Navigation app or Restart phone helps.
Sent from my SGH-I317M using xda app-developers app
gotshoaib said:
Restart GPS Navigation app or Restart phone helps.
Sent from my SGH-I317M using xda app-developers app
Click to expand...
Click to collapse
Should not have to restart your phone every time you want to use navigation.
I am having the same issue.
The GPS icon won't even display in the info bar without a restart.
Do you think this is a hardware or software issue ??
I notice about once a day on average that the gps icon will show up in the status bar. Sometimes it's only for a second or two and sometimes it's there for a couple of minutes. One time I saw it and it just seemed to last forever (I didn't time it but I'd guess 15-30 minutes).
I've gotten messages a few times about apps not being able to access location services. I don't use maps very much but I had it open the other day and it just froze up on me. No message about gps but I didn't keep the app open very long after it was obvious it wasn't going to work.
I'm on rogers in Ottawa.
Edit: Just played around in maps/navigation and gps flat out doesn't work. It was using cell tower triangulation and searching for gps the whole time. I had to turn on wifi to get an accurate location.
Sent from my SGH-I317M using xda app-developers app
Anyone have a home made solution or is this a warranty issue?
Sent from my SGH-I317M using xda app-developers app
So, after I posted last night I went out side and checked my GPS. Sitting on the steps infront of my building I conected to GPS in google maps and navigation right away - it worked like a charm.
Then I noticed it said "4G" instead of LTE in the status bar. I live downtown surrounded by buildings and I drop to "4G' on my front steps like 90% of the time. So, I get up and walk down the block and my LTE kicks in. Low and behold, I lost GPS. It only happened briefly but I lost the signal during the switch. Then I read that the note 2 only has a-GPS and lacks regular GPS. I don't know a ton about this stuff but I did read that connecting to GPS can sometimes be an issue if you only have a-GPS and your connection sucks.
Hopefully this is something that can be fixed with a software update. Who knows, maybe this is why those of us with the I317/I317M are the last ones to get the OTA update. I'm gonna call rogers today and let them know about the issue and see what they say. I don't wanna go through the hassle of exchanging my phone if every handset has this issue right now.
Are you using the Perseus kernel? If so GPS does not seem to work correctly regardless of which location provider is used. I reverted to stock and my GPS works.
RazzBot said:
I don't wanna go through the hassle of exchanging my phone if every handset has this issue right now.
Click to expand...
Click to collapse
I am not sure if everyone is having this defect with their phone. I hear some phones lock instantly on gps signal even indoors. Can you let me know what Rogers tells you after you call. Would be appreciated. Thank you.
Sent from my SGH-I317M using xda app-developers app
You could try flashing this: http://forum.xda-developers.com/showthread.php?t=1442038
I'm assuming OP has already tried this?
https://play.google.com/store/apps/...wsMSwyLDEsImNvbS5lY2xpcHNpbS5ncHNzdGF0dXMyIl0.
My Rogers Note 2 has no problems with GPS at all. If you're all stock and have spotty connections, than it's your area. Tall buildings would probably hinder GPS fixes initially.
Rogers here unlocked . Telus network. Rooted and themed and modded. GPS works wonderfully.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
@Class said:
You could try flashing this: http://forum.xda-developers.com/showthread.php?t=1442038
Click to expand...
Click to collapse
@Class said:
Are you using the Perseus kernel? If so GPS does not seem to work correctly regardless of which location provider is used. I reverted to stock and my GPS works.
Click to expand...
Click to collapse
ThaiM said:
My Rogers Note 2 has no problems with GPS at all. If you're all stock and have spotty connections, than it's your area. Tall buildings would probably hinder GPS fixes initially.
Click to expand...
Click to collapse
Right now I'm stock/unrooted and I intend to stay that way for the time being. I'll be heading to the mall later so I'll pay a visit to the Rogers store and Wireless Wave (awesome third party wireless store in Canada - they really know their ****) and see what they say.
I have the bell version. Just tested on lte. In my house locked on in 4 secs with no wifi.. Gps works great on my phone.
Sent from my SGH-I317M using xda app-developers app
Sorry I took so long to respond but I got sucked in to the mall lol.
So, long story short. Nobody has any clue and the unusually clueless staff at the rogers store (casual Christmas employees) basically said I need to talk to Samsung cuz my 15 days are up. The guys at wireless wave hadn't heard anything about anybody having any issues with gps. Finally, I went to Telus and found someone who actually had a clue and she said it was the first she'd heard of it and actually recommended I check xda.
On my way home now and then I'll call rogers. I'm not hopeful about the outcome lol.
Stay tuned...
I'll post back again when I
Sent from my SGH-I317M using xda app-developers app
@Class said:
Are you using the Perseus kernel? If so GPS does not seem to work correctly regardless of which location provider is used. I reverted to stock and my GPS works.
Click to expand...
Click to collapse
Im using the perseus kernel and get an almost instant lock but im on telus
Sent from my SGH-I317M using xda premium
RazzBot said:
On my way home now and then I'll call rogers. I'm not hopeful about the outcome lol.
Stay tuned...
I'll post back again when I
Sent from my SGH-I317M using xda app-developers app
Click to expand...
Click to collapse
sorry about your luck at the mall.
Curious to know what rogers says to you ! :good:
Hello folks,
Just an update .. I have been playing around with waze (free at the appstore) for the last day and a half and my gps has been flawless.
Our GPS issues could more then likely be with the actual Navigation app that comes pre installed.
By the way Waze seems to be very impressive I must admit :good:
I used something similar to that app posted.the ones I have is called gpstest.showing 0 satellites for me.like another poster said, should not have to restart the phone or flash firmware on it for GPS to work.it should work otb
Thanks for the feedback
deadpres said:
Should not have to restart your phone every time you want to use navigation.
I am having the same issue.
The GPS icon won't even display in the info bar without a restart.
Do you think this is a hardware or software issue ??
Click to expand...
Click to collapse
Interesting... I've had this issue happen only once. Nothing I did would start a GPS search. I waited about 2 hours outdoors in a car. Once I restarted the phone, it had a lock on lots of sattelites within 10 sec.
It hasn't happened since.

data issues .

Any of u guys having issues where data just stops working and nothing would load? i have to toggle airplane mode work it to work again
Thank god
littlegreenalien said:
Any of u guys having issues where data just stops working and nothing would load? i have to toggle airplane mode work it to work again
Click to expand...
Click to collapse
I have the same issue, and this is one of the only posts about it. Have you found a way to fix it? I'm at a point where I'm about to just sell this. I can't get anything done. Do you by chance have T-Mobile?
Same issue. T-Mobile here. Doesn't disturb me enough to sell the phone, haven't had the issue since going to a custom ROM. I'm sure it'll be fixed with OTA's or whatever.
Hello
i have the same problem
i am on VIPNET Croatia
is some fix coming soon
it is very annoying
Really nice to know I'm not the only one. But my god, it's getting worse as time goes on. I'm at the point where I can't even get data unless I reboot the phone 5-6 times, and only for a few seconds. I am completely out of ideas.
Sent from my HTC One_M8 using XDA Free mobile app
CMP27240 said:
Really nice to know I'm not the only one. But my god, it's getting worse as time goes on. I'm at the point where I can't even get data unless I reboot the phone 5-6 times, and only for a few seconds. I am completely out of ideas.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
is there any fix for this
my data mobile vorking about 3-4 minutes a then stop
then i must to setings to turn off and on mobile data
then is ok for some time
please help
Unfortunately, not that I have found. So, until we get someone to actually help, No.
CMP27240 said:
Unfortunately, not that I have found. So, until we get someone to actually help, No.
Click to expand...
Click to collapse
any help
i still have the issue
i don't want to sell the phone
but is very close
helpppp
SeanFloyd said:
Same issue. T-Mobile here. Doesn't disturb me enough to sell the phone, haven't had the issue since going to a custom ROM. I'm sure it'll be fixed with OTA's or whatever.
Click to expand...
Click to collapse
please can you tell me witch coustom rom did you put in htc M8
and solve the data issue
i am going crazy with this phone
and i want to put same coustom rom like you
to get problem fix
please help
I have been using my m8 since the day I got it back in early April and have never experienced that issue. I am also on tmo but have the dev edition with stock rom but I live in the city so I always get a strong and good signal.
Possible solution
My M8 worked great for a month when about a week ago I've started having serious issues with the HSPA data.
After working great for a few minutes the data stopped working.
The H icon showed that traffic was sent from the phone but no traffic received by the phone.
Sometimes the data connection was restored by itself and sometimes I has to toggle the data connection off/on to have it restored.
It both cases the data connection failed again after several minutes.
All the diagnostics app showen that there was hspa connection.
After trying almost anything I could think of I found out what causes my problem:
It's the F**** NFC!!!
I've forgot that a week ago I've disabled the NFC thinking this will save battery life (though the battery life is great).
Turning the NFC on (followed by a power-down/power up cycle) solved all the data connection problem.
I've verified several times that NFC disable is indeed the cause of my problem.
Hope this helps others on this thread.

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