In the normal email app (not Gmail) I can set up my email as POP and everything is fine but when I set up as Exchange, the option for 'sender name' is gone. The only thing I can do is name the account which has no affect on the senders name that shows up when I email someone. When I send an email my name shows as the first part of my email address (the part before the @ symbol).
When I send email from my providers web mail it shows correctly. The problem only exists when setting up my phone to use Exchange.
Many thanks in advance!
Hi!
I believe this is tied to the way an Exchange server works. The Email app will use the name set by the Exchange administrator.
Alexandre-P said:
Hi!
I believe this is tied to the way an Exchange server works. The Email app will use the name set by the Exchange administrator.
Click to expand...
Click to collapse
Who is the Exchange administrator? So how can I change the name setting?
The Exchange administrator is your email provider.
It's possible your sender's name is automatically updated in Exchange when you modify your name in a web interface from your provider -- usually a "Settings" or "Account info" or something like that setting page. You may want to try this, if your email provider offers you a webmail interface and you can cange your account's info.
If your sender's name does not get updated or if you don't have access to that kind of settings from your webmail -- for example, it is usually the case for an enterprise email account --, then you might want to talk directly to your email provider's administrators to see what they can do for you.
Alexandre-P said:
Hi!
I believe this is tied to the way an Exchange server works. The Email app will use the name set by the Exchange administrator.
Click to expand...
Click to collapse
Alexandre-P said:
The Exchange administrator is your email provider.
It's possible your sender's name is automatically updated in Exchange when you modify your name in a web interface from your provider -- usually a "Settings" or "Account info" or something like that setting page. You may want to try this, if your email provider offers you a webmail interface and you can cange your account's info.
If your sender's name does not get updated or if you don't have access to that kind of settings from your webmail -- for example, it is usually the case for an enterprise email account --, then you might want to talk directly to your email provider's administrators to see what they can do for you.
Click to expand...
Click to collapse
As I mentioned, when I send email from the web interface (Webmail) it shows my name fine. I can access my account name and info on my web provider's site (Shaw) and change it to whatever I want but email sent from every account set up with Exchange on my phone strips the name and adds the first part of the email address before the @ symbol. I've spent a long time talking to their 'tech' guys with no help. They say it is a setting in my phone.
Anyone?
Does anyone have any other thoughts on how to fix this?
Anyone?
Nobody has ever seen this?
According to Google, I'm not the only one who has experienced this but it seems that nobody has figured out a solution...
johnny340 said:
Does anyone have any other thoughts on how to fix this?
Click to expand...
Click to collapse
Have you tried deleting the account and then reentering the account? I think you may be presented this when you set up the account but not later (I have three accounts and I remember being prompted for something like name you want to appear, etc.
Yes, I've deleted and recreated that account. I never had an option to enter a name; only a name for the account which doesn't show up in sent emails...
johnny340 said:
Yes, I've deleted and recreated that account. I never had an option to enter a name; only a name for the account which doesn't show up in sent emails...
Click to expand...
Click to collapse
Too bad ( it was just a thought). I just checked my exchange account and, if I go in to settings, I get an option for "Your Name" and another for " Signature." Not sure why yours does not give you the same options. Have you tried a third-party app that can handle exchange server accounts? I had to use one when my office switched their software and it wouldn't connect to Android devices.
good luck.
captican said:
Too bad ( it was just a thought). I just checked my exchange account and, if I go in to settings, I get an option for "Your Name" and another for " Signature."
Click to expand...
Click to collapse
Based on Google reading, if you're quick enough, you should be able to see this "Your Name" setting in your Exchange's email preferences. And if you're very quick, you might be able to access this setting and modify it. I myself did not succeed in this operation.
How to alternative
The only way (as of now and to my knowledge) to change the "sender name" in the stock android mail app while still using the exchange setup (Hotmail service, or any other mail service that dont sync your correct sender name with the mail server) is as follows (requires root):
- Set up your account and assure yourself that all basic features function properly (sending-, receiving mails, etc.)
- get a SQLite editor app (of your choice, Google Play is your 'friend')
- launch the SQLite editor and find the stock android mail app (com.android.email) and explore its databases (*.db)
- navigate and open "EmailProvider.db"
- open the "Account" table and change the "senderName" string to your desired "sender name" and save
- at this point you are done, and its advised to reboot your phone or completely restart the mail app
Voilà!
Alexandre-P said:
Based on Google reading, if you're quick enough, you should be able to see this "Your Name" setting in your Exchange's email preferences. And if you're very quick, you might be able to access this setting and modify it. I myself did not succeed in this operation.
Click to expand...
Click to collapse
No matter how 'quick' I am I can't see something that is NOT there.
ImproAptoVictum said:
The only way (as of now and to my knowledge) to change the "sender name" in the stock android mail app while still using the exchange setup (Hotmail service, or any other mail service that dont sync your correct sender name with the mail server) is as follows (requires root):
- Set up your account and assure yourself that all basic features function properly (sending-, receiving mails, etc.)
- get a SQLite editor app (of your choice, Google Play is your 'friend')
- launch the SQLite editor and find the stock android mail app (com.android.email) and explore its databases (*.db)
- navigate and open "EmailProvider.db"
- open the "Account" table and change the "senderName" string to your desired "sender name" and save
- at this point you are done, and its advised to reboot your phone or completely restart the mail app
Voilà!
Click to expand...
Click to collapse
Thanks for this suggestion! I will use this method.
Related
After trying various email options with my Desire, using Exchange ActiveSync protocol between Gmail and the standard mail app seems the best of several poor options. It isn't working quite as I expected though. It seems to be similar to IMAP in the way it displays the correct emails in various folders as a copy of what's in gmail on the web. However, it only copies folder contents that I've changed by other means (PC or webmail). If I move, create or delete emails using the mail app, that isn't then reflected in my account in the web.
Is this just the way it is supposed to be or should it work the same as IMAP, and if so, why isn't it? Any suggestions appreciated.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
abats said:
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
Click to expand...
Click to collapse
Thanks for replying. I'm glad it works ok for you, as it gives me some hope.
Yes I do have it set to push. I also have the domain set to Google and my username set as my email address, and SSL is on.
Are you in the UK? I am, and my email address is therefore googlemail rather than gmail, so I'm wondering if my login details should be also. I'll give that a go now and see if it makes any difference.
[Edit] I've tried changing the domain of my username to gmail instead of googlemail, but it wouldn't create the account. So I'm stuck with what else to try.
Well somehow it now works fine. The only difference is that my email address (not my username) now has the gmail domain and not googlemail. I had to re-create the account to change the settings, so either there was something wrong that resolved itself when I did that, or the difference in the email address makes a difference.
Hopefully that may help someone else.
Well now it isn't working again. Is nobody else having problems with their Desire and Google Exchange?
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
It gave me an error when I tried to set my username to @gmail - Probably because I'm in the UK where Googlemail is used rather than gmail. Although if you wrote to me using @gmail, I'd still get it. So it's all a bit confusing. Besides, it did all work yesterday. I don't have the domain set the same as you, I just have "google" as I read elsewhere that was correct, even though that alone isn't actually a domain.
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
I'm not using a task killer by the way.
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
EddyOS said:
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
Click to expand...
Click to collapse
If you use @gmail as your username, it'll probably 'half' work. Mine is back up but it still isn't working properly. I'm not sure if it's better than using the Google mail app or not now, as I've gone between that and the mail app and K-9 so many times now, I forget what was wrong with each one. LOL. I think one of the major issues with the Gmail app is lack of copy/paste.
I rarely send email, I just have it to receive and then use my PC to get any attachments if needed...I'll stick with it for now!
I've found something similar. If I delete an e-mail on Webmail or IMAP (using Windows Live Mail) it doesn't disappear on the HTC Mail App (using Gmail Exchange ActiveSync). I have to delete it manually again. I've started a thread here:
http://forum.xda-developers.com/showthread.php?t=676890
Which is odd as both the native Gmail App and IMAP (using the same HTC Mail App) do.
Zackarydoo said:
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
Click to expand...
Click to collapse
You can, just go to "More" and then "Settings" in the HTC Mail App or click on Exchange in "Accounts and Sync". You can change it all there, except for the domain (oddly that seems to be only available when you first create the account). Which incidentally, Google say you should leave it blank:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This is the Windows Mobile instructions but Google intend you use this feature primarily on Windows Mobile handhelds.
abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
work great for me. Thanks a ton
I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks
zilla1000 said:
I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks
Click to expand...
Click to collapse
More account info required. I have one real exchange account and 4 google accounts syncing through exchange on the email app without issue. So it's not a fundamental issue with the app.
I will say that setting up exchange between droids, HTC and samsungs can be a pain because they all want the setup info entered differently. I wish the gmail app would handle exchange accounts, it would be so nice to have one process work on all Android phones.
You are doing the manual setup. Sometimes outsourced exchange services can b funky to setup. I had one that weird.
Example:
Email was [email protected]
Sever address was west.ex145.server.net
Domain was ex145
Username was ex145\goober_newdomainname
If you do not use manual config the app assumes the server is bigco.com. I have also seen issues if you have the accept all ssl certificates checked. You would think you would want it checked in something like the example above because all the redirects an domains but checking that created issues.
Thanks for the response; I am using manual setup with the following info (using a generic name as example)
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
There is no problem for the account setup, and I can see the inbox and the sub folders under it; however, all are empty. I can also send email from the email apps. I tried manual refresh, push, it all shows 0 mail. From the Exchange web access, I can see the mobile device sync status; but the last sync time was not updating.
Any suggestion on what else I should try.
Thanks.
delete the account on the phone, and recreate it using the correct settings, after you click save or something after configuring it, it should bring you to your email app inbox with no messages. now wait, after a few minutes it should alert you about needing additional security rights or something. it will either pop up and tell you about it, accept it, or it might just pop up a notification so you'll have to expand your notification bar menu then click the notification to accept it. your miles my vary, but that is what worked for me.
ELSE, this is the full processes I had to do (I'm the exchange admin at my work)
Open Active Directory Users and Computers, enable Advanced Features (View > Advanced Features). Go to the properties of the user you are trying to enable, go to the security tab, click Advanced, Then select Exchange Server (******\Exchange Servers) and click the checkbox for Include inheritable permission from this object’s parent.
Clear the cache for the email program on the Android phone (Settings > Applications > Manage applications > All > Email > Clear data) THIS WILL DELETE ALL E-MAIL ACCOUNTS AND EMAIL ON THE PHONE!!!!!!!!
Add the account as you usually would, it will, do a refresh and it will show no e-mails. In a few seconds you should get an alert that the program needs extra permissions, select that notification and accept it.
Also for anyone who is getting some kind of certificate error or something (i forget the exact error) after flashing a new rom, before flashing the rom wipe everything.
Thanks for all the suggestions; I was not able to get our Exchange Admin to change anything on the server side. I end up of getting "Exchange for Android" apps, and it works without any issue. I am not sure what was the issue on the stock email client. I just like to update this in case anyone else run into the same problem, at least there is a alternative (it is free with 30 day trial, kind of expensive but it works).
Depending on what version of exchange and the policies you may have received a notice to allow the exchange server to enforce policies on your phone. I missed it last time - have to swipe down and look at your notices.
zilla1000 said:
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
Click to expand...
Click to collapse
I see one flaw in your setup right there. You're listing your domain twice. You're listing it in the domain field, and then apparently listing it again in the username field. That can cause some confusion, as it will essentially report to the server to authenticate "domain\username" against the domain you listed. Normally it's one or the other. The \ implies that anything before it is the domain.
Step by step instructions
Hello,
I posted some step by step instructions for setting up MS Exchange on your Android phone you may find helpful.
http://www.completesystemsdesign.co...d-tablet-to-ms-exchange-for-email-sync-2.html
It all depends on your work exchange. for me it was mail.[domain].com but I had to go to touchdown anyways since the stock email app wouldn't let me respond to signed messages.
Has anyone seen a fix for this. I had mine setup correctly and it was displaying incoming emails, but it was not syncing contacts back and forth so i deleted the account and set it back up. Now, i can see all email boxes, send emails, view sent emails, update calendar appts, and contacts. The only issue i am having is seeing emails in my inbox, so i know it is connecting. It just wont sync the inbox for some reason. I got the update to 2.3.6 on the GS2.
It's very annoying when the email app in the T-Mobile SGSIII puts your name on any email as the email address itself.
I tried to change the name from settings but I can only change signature, anyone knows how to change that?
Thank you
amir.elmeligy said:
It's very annoying when the email app in the T-Mobile SGSIII puts your name on any email as the email address itself.
I tried to change the name from settings but I can only change signature, anyone knows how to change that?
Thank you
Click to expand...
Click to collapse
any thoughts ?
I noticed that when using an Exchange Account or Hotmail Account the Your Name Field quickly disappears, and is overlapped by the signature field. On imap or pop accounts the Your name field stays.
Does anyone know any other way to change it on a Hotmail account?
mardukeme said:
I noticed that when using an Exchange Account or Hotmail Account the Your Name Field quickly disappears, and is overlapped by the signature field. On imap or pop accounts the Your name field stays.
Does anyone know any other way to change it on a Hotmail account?
Click to expand...
Click to collapse
I found a workaround to change the "Your Name" setting in the stock Email app. I posted the details at http://forum.xda-developers.com/showthread.php?p=31342076.
There is a solution to this here
Thanks bjabram!! this really works... I tried other options with no success.. for other users with this problem: it's extremelly difficult to tap the "your name" field before it disappears, but it can be done.. when you go to settings and press the account name, if you press it twice you may be lucky and the "your name" field is pressed as well
i have searched all over google already..
So on my S3 i been using the stock email app. i have a hotmail account, same one for years. Every so often when i check my emails they automatically get deleted or disappear. So i log onto my hotmail.com or now "outlook" on my computer and all my emails that disappear move into a POP folder, thats why their not showing up on my phone. I have tried going to more options, and POP and deleting emails settings on my hotmail options.. changed it to what people suggest, and still the same thing happens. Its starting to really piss me off.
I have not tried k-9 email, i would like to use that as a final resort. i like the stock email app, i would just like someone to help me please with this, usually i can figure these things out but i have been banging my head on this for the past month now. Anyone else had this issue? what settings do i need to change on my phone? or on my hotmail account?
Any help would be much appreciated!
thanks!
Anyone? or XDA not the place to ask about these things?
[email protected] said:
Anyone? or XDA not the place to ask about these things?
Click to expand...
Click to collapse
Have you tried searching Google Play for Outlook App?
Yes. i have seen that app, but like i said before i would like to use the stock email app. If i download the Outlook app it will still put my emails in a POP folder. Plus the Outlook app is ****... and has ****ty reviews.
[email protected] said:
So on my S3 i been using the stock email app. i have a hotmail account, same one for years. Every so often when i check my emails they automatically get deleted or disappear. So i log onto my hotmail.com or now "outlook" on my computer and all my emails that disappear move into a POP folder, thats why their not showing up on my phone. I have tried going to more options, and POP and deleting emails settings on my hotmail options.. changed it to what people suggest, and still the same thing happens. Its starting to really piss me off.
Click to expand...
Click to collapse
Hi!
In Outlook.com, if you go to More mail settings -> POP and deleting downloaded messages, there are two options for POP syncing:
- Don't let another program delete messages from Outlook. (If your other program is set to "delete messages from the server," we'll simply move them to a special POP folder. They won't be deleted.)
- Do what my other program says—if it says to delete messages, then delete them.
Basically, this happens because POP3 is an unidirectionnal way to communicate between a mail client and a mail server. When the client connects to the server, the server sends all the mails he has to the client. Then the server waits for an instruction from the client: either to delete or not the messages the client has successfully received. As POP3 is unidirectionnal, it can't send a "delete" instruction to the server when you delete a message in your client: it's all or nothing. This was useful when storage space in mailboxes was limited -- when you have a local copy of your mails in your computer, then there is no need to keep a copy in the server, and it frees storage space --, but nowadays, most mailboxes have plenty of space, so there is no need to delete mails from the server.
The last option will obey to what your client send to your mail server: if your client tells the server to delete all the received mails, then Hotmail/Outlook.com will delete straightforward the said mails. On the other hand, the first option won't obey your client's instruction -- and if I'm correct, that's the default configuration in Outlook.com; instead of deleting the mails, Hotmail/Outlook.com will simply move them to a special "POP" folder for you to manually decide later what to do with them in your webmail.
Having those informations, you then may want to check what are your actual Email app's configuration about received mails and selecting your prefered option in Outlook.com. But I believe there is a better option for mail syncing.
What I may suggest you is to add your Hotmail/Outlook.com email account as an Exchange ActiveSync account, instead of a classic POP3 account. This way, you have bi-directionnal communication with your mail account -- a per-mail control of your emails --, push notifications -- you will receive mails as they arrive in your inbox --, access to all your email folders -- you are not limited to your inbox only -- and you can sync your contacts' informations in your Android address book with the infos from your email account.
To do that:
1. Open your Email app in Android;
2. Go to Settings;
(2.2 Optional -- You may want to delete your actual Hotmail/Outlook.com account from the app. It's not necessary, and you may want to do it only at the end of this procedure, when you see your Exchange setup working.)
3. In Settings, add a new email account;
4. Enter your Hotmail/Outlook.com email address in the account field and your password in the password field. Then, press Manual setup;
5. Select Microsoft Exchange ActiveSync type account;
6. Click Next -- there is no need to change the default settings;
7. At the Account options screen, again, no real need to change anything, though you *may* want to change Period to sync Email to access older emails. Then, click Next;
8. Type a name for your email account to appear in Email app, then you're done!
If you all haven't noticed by now, you are greeted by a nice "Your browser isn't supported" message when trying to add a Gmail account in the Mail app by using the Google option after a hard reset or a first time use. Fear not, a simple workaround exists.. Upon inspecting my Gmail settings on my Windows 10 machine, I noticed that it simply adds the account by setting it up as IMAP.
I tried the following and it worked flawlessly on my phone:
Open the Account settings in the Mail app
When you see the "Choose an account" menu, click "Other account" which is right above Advanced setup
Enter your full gmail email address and password. IF YOU HAVE 2-FACTOR AUTH ENABLED, YOU MUST CREATE AN APPLICATION PASSWORD AND USE THAT INSTEAD
From there you should start getting e-mail
There are a few caveats to this approach though. It seems that this method will ONLY allow you to sync Email.. No Calendar or contacts (If someone figures out some voodoo to make that happen, I will update the OP).
Thanks Google.
snickler said:
If you all haven't noticed by now, you are greeted by a nice "Your browser isn't supported" message when trying to add a Gmail account in the Mail app
Click to expand...
Click to collapse
The Outlook app should send the correct User-Agent, it's a simple fix from Microsoft.
Till then
To add your Google account on your Lumia 950, please follow the steps below:
01. Go to "Settings".
02. Tap on "Accounts".
03. Tap on "Your email and accounts".
04. Tap "Add an account".
05. Tap "Other accounts POP, IMAP".
06. Enter your Email address and Password.
07. Tap the Sign in button.
08. Once you're signed in Open the Edge browser.
09. Visit gmail.com and log in to your Google account.
10. Open the message with the subject "Blocked sign-in attempt for security reasons"
11. Tap on the Allow Access button.
12. You will be forwarded to the Google security setting page. "Under the Access for less secure apps", select "Turn on".
Wait for the settings on the phone to update, and your Google account will work on your phone.
Click to expand...
Click to collapse
from http://answers.microsoft.com/en-us/...umia-950/c8b3d2e3-fdee-4c72-a93a-6e33788564f3
w.bogdan said:
The Outlook app should send the correct User-Agent, it's a simple fix from Microsoft.
Till then
from http://answers.microsoft.com/en-us/...umia-950/c8b3d2e3-fdee-4c72-a93a-6e33788564f3
Click to expand...
Click to collapse
I've had the enable security for less secure apps enabled for a few years now (as that's why I don't get the e-mail message). That won't work for me. From looking at the post, it looks like it's doing the same exact thing I'm doing... Adding a Gmail account using IMAP.
I don't use Gmail, and no one should because Outlook.com is way better, but you could try adding the account using Advanced setup and Google's setting from Step 2: Set up your client https://support.google.com/mail/troubleshooter/1668960?hl=en
w.bogdan said:
I don't use Gmail, and no one should because Outlook.com is way better
Click to expand...
Click to collapse
-_-
Realize, that this STILL puts us at the same exact steps to add Gmail using IMAP.
Set my mail as IMAP too... for now, until google decides to fix authentication.
Until then no calendar, and bookmarks.
I exported google contacts to outlook contacts. I can check my calendar on my nexus 7, but I am writing new events to outlook calendar. and for bookmarks I don't know why I can't import bookmarks from chrome to edge on windows 10 pc to sync them between pc and mobile
Also heard some people using iCloud to sync their data from google servers to windows mobile
snickler said:
-_- Realize, that this STILL puts us at the same exact steps to add Gmail using IMAP.
Click to expand...
Click to collapse
Yes, but there might be a difference in the server settings.