[NOOB&FRIENDLY]My Note ll Reboots When I Drop It - Galaxy Note II Q&A, Help & Troubleshooting

My note2 reboots when i drop it from small distances like 5 cm or 10.I think that shouldnt happen and i need help for it.Thanks to any answers

The only reason I could see this not being a hardware issue that you would have to go to a service center to fix, is if some peculiar bug with the motion sensor causes the phone to reboot.
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adytum said:
The only reason I could see this not being a hardware issue that you would have to go to a service center to fix, is if some peculiar bug with the motion sensor causes the phone to reboot.
Sent from my GT-N7100 using Tapatalk 2
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if it is a bug, is there a way i can fix it by myself?

divide1337 said:
My note2 reboots when i drop it from small distances like 5 cm or 10.I think that shouldnt happen and i need help for it.Thanks to any answers
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if you haven't done so already, open the back cover and take the battery out and then put everything back. mines was doing that for a few days after that it stopped, but I'm always trying crap on my phone so could've been something else.
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Related

Vibration not working

My vibration not working on any rom. Is it kernel problem or hardware problem? Does anyone experienced it? My phone had a water damage 5 months ago and caused my volume button not working. And now after a long 5months the vibration is not working. Please anyone help me. My warranty period is over.
Sent from my Galaxy Nexus using Tapatalk 2
I think it's a hardware related problem. Go to a GSM service and find out what is causing VIBRATION problems
RazOne said:
I think it's a hardware related problem. Go to a GSM service and find out what is causing VIBRATION problems
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I think I'm going to give up on this phone because the volume button is already broken. Now it don't vibrate. I'm not going to waste my money on it.
Sent from my Galaxy Nexus using Tapatalk 2
You can send me your phone if you don't use it i can test roms on it.
RazOne said:
You can send me your phone if you don't use it i can test roms on it.
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Click to collapse
That's what I'm going to do with it. So sorry can't give it to u
Sent from my Galaxy Nexus using Tapatalk 2

Screen awakes by itself

I have tried different roms and all the same problem. The phone acts like its charging but its not and the screen awakes and turning off the screen a number of times. I have tried different kernels and roms. with installing the different roms in wipe data/cashe everytime, Im kinda lost on what to do to fix this issue cause its killing my battery life. right now im on Affinity rom 1.0.1 prevous i was cm10 nightly, before that vicious. any suggestions would help me out!!
Verzion GN
Unfortunetly it is a hardware problem because I dropped my phone last month and the screen was turning on automaticly so I sent it to samsung to repair it.
It happened on my s2 and so I sold it.
Sent from my Galaxy Nexus using xda premium
do u have to unroot the phone before senting it in? what was the turn around on repair?
ali magdy said:
Unfortunetly it is a hardware problem because I dropped my phone last month and the screen was turning on automaticly so I sent it to samsung to repair it.
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mfillibene16 said:
do u have to unroot the phone before senting it in? what was the turn around on repair?
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Click to collapse
even with the screen like that, you can try to connect it to the pc to unroot through adb, and if that doesnt work try flashing stock images with fastboot before sending it in
if none work, just send it like that to samsung or whoever
hp13 said:
It happened on my s2 and so I sold it.
Sent from my Galaxy Nexus using xda premium
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that's great advice, thanks.
mfillibene16 said:
I have tried different roms and all the same problem. The phone acts like its charging but its not and the screen awakes and turning off the screen a number of times. I have tried different kernels and roms. with installing the different roms in wipe data/cashe everytime, Im kinda lost on what to do to fix this issue cause its killing my battery life. right now im on Affinity rom 1.0.1 prevous i was cm10 nightly, before that vicious. any suggestions would help me out!!
Verzion GN
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Click to collapse
Its an hardware issue brother. Try using a toothpick or any small pin to lift the middle part inside the charging port. Do it only of ur phone is not under warranty. Or else just ask for a replacement. The google/samsung guys have acknowledged this problem and m sure u wont have any problem in getting a replacement.
And in the meanwhile use only the stock charger which came with the phone. Do not switch between the usb cables. Hope it helps
Sent from my Galaxy Nexus using xda app-developers app
fixed it for me!
azeem.droid said:
Its an hardware issue brother. Try using a toothpick or any small pin to lift the middle part inside the charging port. Do it only of ur phone is not under warranty. Or else just ask for a replacement. The google/samsung guys have acknowledged this problem and m sure u wont have any problem in getting a replacement.
And in the meanwhile use only the stock charger which came with the phone. Do not switch between the usb cables. Hope it helps
Sent from my Galaxy Nexus using xda app-developers app
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Thank you so much!
pushing up the middle pin fixed the problem for me!
i think i pulled out my phone out of the charger the wrong way bending the pin downwards. :victory:
azeem.droid said:
Its an hardware issue brother. Try using a toothpick or any small pin to lift the middle part inside the charging port. Do it only of ur phone is not under warranty. Or else just ask for a replacement. The google/samsung guys have acknowledged this problem and m sure u wont have any problem in getting a replacement.
And in the meanwhile use only the stock charger which came with the phone. Do not switch between the usb cables. Hope it helps
Sent from my Galaxy Nexus using xda app-developers app
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thanks for the info.
mfillibene16 said:
thanks for the info.
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Happened to me also! But I also moved to pin and it's fixed now! Definitely not a rooting problem.

[Q] Camera not working.

I bought this phone a few months ago and knew ahead of time the camera had previous issues. Thing is, it appears to be both hardware AND software related. The front camera works for face unlock in certain roms. The camera app on any rom results in it opening but when pressing anything in the camera I get a freeze and a force close. Same goes for any app that tries to use the led flash. Has anyone had something similar to this issue? Im curious what the cause is, also, has anyone tried physically swapping the part out and can give any tips?
Sent from my SPH-D710 using Tapatalk 2
komputerfreek said:
I bought this phone a few months ago and knew ahead of time the camera had previous issues. Thing is, it appears to be both hardware AND software related. The front camera works for face unlock in certain roms. The camera app on any rom results in it opening but when pressing anything in the camera I get a freeze and a force close. Same goes for any app that tries to use the led flash. Has anyone had something similar to this issue? Im curious what the cause is, also, has anyone tried physically swapping the part out and can give any tips?
Sent from my SPH-D710 using Tapatalk 2
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Seems to be a hardware issue. Have you tried checking the connection on the motherboard? I have never had issues with software unless I forgot to check hardware connections.
graydiggy said:
Seems to be a hardware issue. Have you tried checking the connection on the motherboard? I have never had issues with software unless I forgot to check hardware connections.
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Yeah I just ordered a tool kit with the screws required. Gonna take a look at it and hopefully If it works I can turn quite a profit. I bought this phone for 40 dollars.
Sent from my SPH-D710 using Tapatalk 2
Took the phone apart and checked the camera. I replugged it back in and it still did not work. Order a new camera for 10 dollars on ebay and will try again.
Sent from my SPH-D710 using Tapatalk 2
If that doesn't work, you should do a one click restore to stock. That could possibly fix it.
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graydiggy said:
If that doesn't work, you should do a one click restore to stock. That could possibly fix it.
Sent from my SPH-D710 using xda app-developers app
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Already one clicked a few times and nothing changed.
Sent from my SPH-D710 using Tapatalk 2
Update : Ordered a new camera, came about 10 minutes ago in the mail. I replaced it and everything is working fine. For future reference. I'd the back camera does not work, neither will the flash. My flash did not work until I replaced the faulty camera.
Sent from my SPH-D710 using Tapatalk 2
komputerfreek said:
Update : Ordered a new camera, came about 10 minutes ago in the mail. I replaced it and everything is working fine. For future reference. I'd the back camera does not work, neither will the flash. My flash did not work until I replaced the faulty camera.
Sent from my SPH-D710 using Tapatalk 2
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Awesome! :thumbup:
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Possible sds

Hello
5 month Note 2 user that had almost no complaints till early april where my phone started lagging, restarting every few hours(it did restart once every 2-3 days since they day i bought it) and touch screen not being responsive. Result was the problem becoming worse and me having to search for it and finding out about SDS. I checked my phone through EMMC and it says my chip is insane... as soon as I saw that I tried backing everything up but as it turned out, it was too late..I've lost all my game data (I've managed to copy a few games but its a few stages back..for example my subway surfers save is like 2-3 months back...), i've lost ALL of my contacts and my smscontact backup says it has no contacts on the backupfile...
regardless, I sent it to the local Samsung retail and they kept it for a week, got it back today, same thing happening...They told me they found humidity + errors on my phone and they had to clear/wipe it out completely. Its been like 3-4 hours since i got it and it already got stuck at a black home screen error + unable to swap applications and once on a non-responsive touch screen. I contacted the Samsung retailer and he told me that it could be an error from my SD card. I highly doubt that, am using a san disk 32gb ultra speed and I only have movies on it actually so...
Now my 'questions'...What can I do? Rooting it can fix it? Or will it void my warranty completely? If I root and it breaks again can I unroot and send it to have it fixed? And if they cant fix it, do they replace my phone with another one? Like a new note 2 or a new samsung phone?
Thanks
Ps: already posted this on sprint forums by mistake and it was suggested to me to try removing my sd card..no difference
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well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
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aka_sirok said:
well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
Sent from my GT-N7100 using xda app-developers app
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Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
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Shei77 said:
Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
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well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
Sent from my GT-N7100 using xda app-developers app
They are already losing money when they fix my phone cause of full warranty.. i loved the phone but am disappointed right now and with the possibility of changing phones i dont mind..cause all in all it has its downsides..ie too big to carry, takes a looong time to charge and regardless ive already lost all my data so its already like i got a new phone..
How can i know if they changed my motherboard?
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You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
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ChobbyNS said:
You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
Sent from my GT-N7100 using Tapatalk 2
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How can i test if my imei is a new one and not from a previous user?
I did buy it too but any below 1.5A charger charges too slowly..and the size does matter for me cause am currently serving the army and its harder for me to handle...
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I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
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ChobbyNS said:
I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
Sent from my GT-N7100 using Tapatalk 2
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Cant find any good charger really..and car charging is not an option where i am...
Ive been thinking between one x+ or iphone5 to be honest but priority is trying to fix my note
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aka_sirok said:
well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
Sent from my GT-N7100 using xda app-developers app
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Click to collapse
Nobody loses money but Samsung. Your local samsung service center is not Samsung company. They are third companies that have an agreement with Samsung to fix samsung phones officially in your country.
They lose money only if they replace a motherboard that is already working or not covered under warranty (user faults).
Once I talked(personally) to one of Samsung services in my country, they said mostly they are not able to understand these new generation smartphones. Most of the time all they do is just replacing motherboards, they said
My suggestion to you, print several sudden death syndrome reported web pages and show them or email them if you can. Samsung is replacing bricked motherboards with no question asked (even rooted ones).
Media volume bar is disabled now...
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I find it very strange, especially since these issues do not seem related to eMMC commands. Did you ever try using the phone without the sd card to eliminate the possibility?
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Used it for a day and a half..it did had its reboots aswell...
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Shei77 said:
Used it for a day and a half..it did had its reboots aswell...
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Have you ever tried a factory reset and use it as stock as possible for a while?
[email protected] said:
Have you ever tried a factory reset and use it as stock as possible for a while?
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Click to collapse
I did actually when i got the phone from the retailer..it took 35minutes..
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Shei77 said:
I did actually when i got the phone from the retailer..it took 35minutes..
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That was your first bad sign :S
You're out of luck. Send it to a repair center asap.
[email protected] said:
That was your first bad sign :S
You're out of luck. Send it to a repair center asap.
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Click to collapse
Well not much i could do...shop had already closed
I will send it but what can i claim? New phone? New chip?
Sent from my GT-N7100 using xda premium

[Q] phone after note2

I am atierd of proximity sensor issue.i cant get rid of it.i dont know about you guys how you living with it.but I want to upgarede my device.which one.
Not sure what sensor trouble your having but other than note 3 think I would have htc one or s4
Sent from my GT-N7105 using xda app-developers app
I think that i have the same problem but I noticed its caused by viber..so basically Exit from viber (by pressing exit button not exiting through home button or back key) than restart your device and its Boom its gone (not forever but for a long time..lol) mine happens once a week so I'm happy with that
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dazza7111 said:
Not sure what sensor trouble your having but other than note 3 think I would have htc one or s4
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When I cakk screen goes off as normal but it never turned on even I take phone away fronm my ears.i cant do anything untill opposite party end the call then and then screen goes live.
So, you want other people to tell you what phone to buy?
Nokia 5800.
There you go. Good luck.
apallohadas said:
So, you want other people to tell you what phone to buy?
Nokia 5800.
There you go. Good luck.
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Gtf off.i am not asking you idiot. If you dont know then go away an make some coffee in kitchen.
saurabh88 said:
Gtf off.i am not asking you idiot. If you dont know then go away an make some coffee in kitchen.
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That response was so ridiculous I can't even be offended
apallohadas said:
That response was so ridiculous I can't even be offended
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Click to collapse
Then I think you have completed the work given to you.syou. serve me one coffe please so I can think again of your advice:fingers-crossed:
saurabh88 said:
Then I think you have completed the work given to you.syou. serve me one coffe please so I can think again of your advice:fingers-crossed:
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It's like having an adorable illiterate pet
Either you have a hardware issue, in which case claim warranty. Or just do a clean wipe and restart. Are you rooted?
Because that's a silly reason to switch phones. I totally get if you need to upgrade to some other phone - but if this is your sole reason, explore other options before you do.
This failure of screen to come back after a call has been reported by others. I doubt it's hardware.
from tapatalk (Galaxy Note 2)
Are you on stock ROM?
Sent from my GT-N7100 using xda premium
fratermus said:
This failure of screen to come back after a call has been reported by others. I doubt it's hardware.
from tapatalk (Galaxy Note 2)
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Click to collapse
If it's software, it's defo fixable. I haven't faced this issue on any ROM/Kernel combo I've tried thus far.
Okay scratch that, I did face it once on X Note IIRC. Did a full wipe and everything works well to date.

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