[Q] Samsung Galaxy Note 2 Motion Sensor and Gyroscope not working - Galaxy Note II Q&A, Help & Troubleshooting

hi i just recently bought a galaxy note 2 phablet, im very happy with it every thing works perfectly fine, however i did come across a slight problem which is bugging me alot, as i loaded the phone up it shows you all the tutorials and stuff, for panning and zooming in using motion control.... i did not realise the problem before as i was really happy to just get the phone after so long, My motion sensor and gyroscope functions are not working
i have tried everything from factory reset to restarting , taking the battery out and putting it back in, has anyone stumbled upon this problem, and is there a solution to this problem, whether this is a software glitch/problem or a hardware issue. if anyone can help me please and thanks in advance

*#0*# check there if they are working.
Sent from my GT-N7100 using xda premium

mariosraptor said:
*#0*# check there if they are working.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
hi thank you for the quick reply, i had a look at what you asked me to do and i did manage to find all the settings, however it looks to me everything is working apart from the light sensor one, all the other settings came up as a PASS apart from the light sensor which came as level 0, which i dont know what that means, while i was on the sensor screen i swiped my hand across the sensor and the screen shifted colour from white to yellow, which is a good indication that it is working , however i went back on the operating system and tried the palm swipe and it did not work, niether did the quick glance, and the pan to zoom features are not working either, i did test the gyrocope settings and it came out as a PASS too, could you explain maybe why this may be happening and what does the level 0 on the light sensor option means, please and thank you , i really do appreciate it.

Lavel 0 says to all phones I have tried including mine. As long as the LUX changes it is working.
Now for your primary problem try to recalibrate gyroscope.
Do it by going settings-motion-advanced settings-gyroscope calibration.
If that does not help try clearing cache in recovery.
If that does not help then backup and try reflashing your rom.
Sent from my GT-N7100 using xda premium

darkgallion said:
hi i just recently bought a galaxy note 2 phablet, im very happy with it every thing works perfectly fine, however i did come across a slight problem which is bugging me alot, as i loaded the phone up it shows you all the tutorials and stuff, for panning and zooming in using motion control.... i did not realise the problem before as i was really happy to just get the phone after so long, My motion sensor and gyroscope functions are not working
i have tried everything from factory reset to restarting , taking the battery out and putting it back in, has anyone stumbled upon this problem, and is there a solution to this problem, whether this is a software glitch/problem or a hardware issue. if anyone can help me please and thanks in advance
Click to expand...
Click to collapse
Hello in response to your issues with the motion sensor. Have you installed a screen protector on your note 2? i noticed that after installing the screen protector on my Note 2 some of the motion actions did not work properly. So if you do have one on remove it and see if that corrects the issue. :good:

Useful help.
This was a very Useful thread, thanks. I've done the tests and came up vitha a fail when i tried my motion sensor. Is it likely to be broken? I'm going to reset to factory settings and pull of my screenprotector and se what happens before i do anything else. Is there anyone out there who has replaced the motion sensor? Is it soldered to the main board? Hard to replace?
Thanks beforehand. Tommie.

i thnk my sensor is nt wrkin... when i do the test, d color is alredy green nd isnt changin nd is vibratin continuosly?? is it broken or somthng lyk dat??

note 2 sensor help
mariosraptor said:
*#0*# check there if they are working.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
can't get quick glance to work
*#06*# does nothing on my note 2 why? Sensor not working was but stopped for some reason?:crying:

Samsung Galaxy Note 2 Motion Sensor and Gyroscope not working
hi my samsung note 2 was working well for last 2 years bur recenrtly its motion sensor has stopped working.
i have checked all settings, it isnt working at all..
gyroscope and motionsensor tests are fail on checking. please help me, what to do?

I have had the exact same issue. The only way to fix it is to get the whole motherboard replaced. I went into Samsung store and they said that. Issue here is that it costs £145 to replace the main board. The sensors are on the main board itself and that is why it costs a lot to fix. I've been using my Note 2 with no gyroscope for a few months now, going to buy a new phone. Rather buy a brand new phone than get it fixed

just loosen the screw nearest to the microsd card. motion sensor is under it. it work on my phone.

gyroscope sensor
Hi,
my gyroscope is burned and i buy it and now i opened my phone and i don't know how to replace it. Any help is welcome...

haakhan said:
just loosen the screw nearest to the microsd card. motion sensor is under it. it work on my phone.
Click to expand...
Click to collapse
Yeahhh!!!
You are a Hero! I tried nearly everythink since January 2016! I took the screw out, shut down my phone, put it into download mode and pull the battery out.
Im not shure if a restart would do it alone, i did all to be shure. And it now works again. My srew was magnetized! Maybe that was the reason or the chip has
a loosen contact.
Up to now it works great! I thought my sensor was dead.

Related

[Q] Light sensor damaged

Hey guys,
hope someone can help me.
I've the feeling that my light sensor might be damaged.
The setting is on automatic light regulation and i've the feeling that the
screen is very dark. Is there any possiblity to check if the light sensor still works fine?
I've already put my finger for a few seconds on it and nothing changes.
I also read in the guide that the screen should wake up when you wipe over the switched off device.
Unfortunately nothing happens when i do so.
Thanks a lot for your support
schelde_sun said:
Hey guys,
hope someone can help me.
I've the feeling that my light sensor might be damaged.
The setting is on automatic light regulation and i've the feeling that the
screen is very dark. Is there any possiblity to check if the light sensor still works fine?
I've already put my finger for a few seconds on it and nothing changes.
I also read in the guide that the screen should wake up when you wipe over the switched off device.
Unfortunately nothing happens when i do so.
Thanks a lot for your support
Click to expand...
Click to collapse
Autobrightness has been too dark since the S2. The S3 also suffers from that bug as does the Note 2. Unless Samsung fixes it with a update you`ll have to wait for a hack and root the phone to be able to change it.
gee2012 said:
Autobrightness has been to dark since the S2. The S3 also suffers from that bug as does the Note 2. Unless Samsung fixes it with a update you`ll have to wait for a hack and root the phone to be able to change it.
Click to expand...
Click to collapse
Thanks a lot for this information. I didn't know this, as it's my first Samsung mobile.
But my impression is that it worked fine, and unfortunately the note 2 fell down at weekend and
now i've the feeling that the regulation is not correct since then. Is there any test to try if the light sensor still works?
And normally the switched off screen should wake up when i swipe over the screen, right? Because it doesn't work, or is it necessary to set up some settings?
Thanks a lot again for the help!
schelde_sun said:
Thanks a lot for this information. I didn't know this, as it's my first Samsung mobile.
But my impression is that it worked fine, and unfortunately the note 2 fell down at weekend and
now i've the feeling that the regulation is not correct since then. Is there any test to try if the light sensor still works?
And normally the switched off screen should wake up when i swipe over the screen, right? Because it doesn't work, or is it necessary to set up some settings?
Thanks a lot again for the help!
Click to expand...
Click to collapse
I think there's a light sensor test in the service menu (can't remember the dialer code to access it though) and for the phone to wake when you swipe over the screen you need to enable "Quick Glance" in Settings > Motion
schelde_sun said:
Hey guys,
hope someone can help me.
I've the feeling that my light sensor might be damaged.
The setting is on automatic light regulation and i've the feeling that the
screen is very dark. Is there any possiblity to check if the light sensor still works fine?
I've already put my finger for a few seconds on it and nothing changes.
I also read in the guide that the screen should wake up when you wipe over the switched off device.
Unfortunately nothing happens when i do so.
Thanks a lot for your support
Click to expand...
Click to collapse
Hello bro,
You might want to test it with *#0*# code using dialpad.. hope this help..
Sent from my GT-N7100 using xda app-developers app

[Q] Dead Sensors

Hi there everyone,
I've been a long time reader but first time poster hehe
I just got a slightly used Note 3 (build N900TUVUBMI7) and upon checking that everything was working properly I noticed some issues with the sensors, so I checked by dialing *#0*# and this is what I got on the Sensor tab: (you can see it in the attached picture) All the values are at ZERO!
I know chances are I just got broken hardware, but if that's not the case, are there are software solutions I could try to restore Sensor functionality?
Thanks.
Draktalah said:
Hi there everyone,
I've been a long time reader but first time poster hehe
I just got a slightly used Note 3 (build N900TUVUBMI7) and upon checking that everything was working properly I noticed some issues with the sensors, so I checked by dialing *#0*# and this is what I got on the Sensor tab: (you can see it in the attached picture) All the values are at ZERO!
I know chances are I just got broken hardware, but if that's not the case, are there are software solutions I could try to restore Sensor functionality?
Thanks.
Click to expand...
Click to collapse
Did you put your hand over the sensor to see if the value change?
I just checked one out, that had the same problem. In that case, the previous owner had replaced the screen and damaged the front camera with the sensors. Camera is very easy to replace and cheap. But he'd also broken off two contacts on the motherboard, which must have had a role in the sensor control. Got the camera working again, but not the sensors. If you can't return the phone, it might be worth buying a replacement front camera with sensors, but maybe open it up first, and see if anything is loose or disconnected.
Sent from my SM-N900T using Tapatalk

Problem with Proximity sensor and Network Issue on note 2

Hello Guys,
I'm facing issue with my Samsung Galaxy Note II proximity sensor and Network Issue on it,
Network Part:- First of all it was working fine, after getting patch for KitKat 4.4.2 and installing network issue arise, like suddenly i'm not able to make call's or receive it or even unable to access 3G internet on it, it will show 2 tower on device and "H" symbol but no calls will be done or receive it, while network goes unavailable.
Proximity Sensor:- Proximity sensor is not working properly from last 15-20 days, I tried resetting device, blowing air on sensor on whole device, executed few application gyroscope explorer and few other, but issue still persist.
Today I came to know, when I press front camera part or near to it, then proximity sensor is working fine with out any for a while, then again I need to press it near front camera.
Thanks waiting for your solution's....
Did you managed to get a solution for that!
msnewton19 said:
Did you managed to get a solution for that!
Click to expand...
Click to collapse
just replace proximity sensor, it's cheap and helped me to solve similiar issues. my sensor got stuck in one position, sometimes was ok, but now it's working very good, paid 6$ with delivery. easy install
yaro666 said:
just replace proximity sensor, it's cheap and helped me to solve similiar issues. my sensor got stuck in one position, sometimes was ok, but now it's working very good, paid 6$ with delivery. easy install
Click to expand...
Click to collapse
Appreciating your feedback.
It would be great if you explain a little how to install such part! And from where I can buy it.
Many thanks for your valued support.

No notification LED after MM update on ZE551ML?

Maybe it is just me and my device, but since the MM update (the real one, not the beta) my notification LED doesn't work. I have tested it with text messages, emails, missed calls, charger plugged into my computer, charging plugged into a standard charger, and charging plugged into the fast charger... nada on any of them.
Anyone having this issue? If so how have you rectified it? It has been a minute since I first got this thing (got it at launch) and the MM update reset all my settings so maybe there is a setting to turn it back on I am missing?
Help out a brother if you can. Thanks.
OK, so does anyone have any suggestions for an app that might help by letting me manually setup the notification LED?
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
madman604 said:
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the reply. It is not in DND as far as I can tell (not on).
If you haven't already, try a factory reset first
Trotter516 said:
Thanks for the reply. It is not in DND as far as I can tell (not on).
Click to expand...
Click to collapse
Have you found a fix for that? Facing the same issue and so far no luck.
godzin said:
Have you found a fix for that? Facing the same issue and so far no luck.
Click to expand...
Click to collapse
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Trotter516 said:
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Click to expand...
Click to collapse
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
godzin said:
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
Click to expand...
Click to collapse
Sorry, I just realized that you had replied.
Yes, the one beside the camera. Many have had an issue where the screen goes black after you start or answer a call, especially after the update. It seems the update made the proximity sensor much more sensitive. Since all decent screen protectors have a small cutout for the proximity sensor it will tend to accumulate dirt and oil from your skin. Wiping it down doesn't seem to get it clean enough for the sensor so you have to get a little more aggressive to clear the problem up. I went months enduring the problem and even set my phone so I could disconnect from calls using the power button and then ended up stumbling over the solution when setting up the phone for my wife when I upgraded to my Axon 7.
No led indicator
Hi i've been experiencing the same issue. After I update my zenfone 2 ZE551ML 4gb/64gb version, I have noticed that the led incator is not working and it is not found in the settings. Also, another issue I have encountered is that quick charging feature is not working sometimes but sometimes it works. I don't know how to fix. I'd be glad if someone could help with a step by step process. Thanks in advance!

screen turns black on incoming call

Hello good day. When I receive a call to my redmi note 8 device, the screen turns black before I bring the phone to my ear. I wake up the device with the help of a button or fingerprint. I am getting information about the sensor setting. but it didn't work. I get a calibrated error message. previously i was using india original update now i am using xiaom.eu stabil 12. i am getting the same error. please help. thanks
I have the same problem. Try installing the latest firmware. It didn't work for me. A quick work around is to quickly cover and uncover the top portion of the phone where the proximity sensor is located (near the selfie camera). The phone screen should come back on. I really wish this would get fixed for the numerous people that have this issue.
tripper22 said:
I have the same problem. Try installing the latest firmware. It didn't work for me. A quick work around is to quickly cover and uncover the top portion of the phone where the proximity sensor is located (near the selfie camera). The phone screen should come back on. I really wish this would get fixed for the numerous people that have this issue.
Click to expand...
Click to collapse
Thank you for your answer. i'm loading other roms. In a few days the problem starts again. So I wonder if there is the same problem with other xiaomi models?
mesut0114 said:
Thank you for your answer. i'm loading other roms. In a few days the problem starts again. So I wonder if there is the same problem with other xiaomi models?
Click to expand...
Click to collapse
I forgot to mention that you shouldn't have any kind of screen protector on your phone when you are trying to figure this out. I don't know about other models. I've had the exact same problem with two different RN8's. It's either a bad batch of proximity / light sensors or it's a firmware / software problem that is yet to be resolved. I have done a full search of this forum and numerous users have the same issue we do. Nobody has a fix as far as I know. Please let me know if you learn anything new.

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