Exchange 2003 Support ICS -> JB 4.1.1 -> 4.2.1 Broken/Fixed/Broken - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Just an observation with regards to Exchange support on these releases.
My S3 came with ICS like most others on this site and I had a persistent issue with Exchange telling it it "wasn't connected" as it simultaneously proceeded to get my mail.....
I was PO'd at it, but found a 4.1.1 ROM (BlackJelly), which I flashed and, low and behold, mail worked perfectly! Great I thought!
Yesterday I decided to give CM 10.1 a shot. Wiped the device, installed the ROM and immediately had a very similar issue with Exchange. To confirm that it wasn't just the mail app, I downloaded CM 10.0 stable, flashed it, and mail worked perfectly.
The symptoms of the mail issue are:
1. Deleted messages on the phone do not disappear from the inbox.
2. You may see a "can't connect to server" or something to this effect periodically in the mail client
3. Mail "push" behaviour is irrattic and may not work at all.
Since I'm using Exchange 2003, these observations are exclusive to that platform. I'm not sure whether 2007 is effected by the same problem.
It would appear as though whatever was broken in ICS, then fixed for JB 4.1.x is now broken again in 4.2.1.

Hmmm...not saying this is your problem and I'm running from an Exchange 2007 server, but I had very similar issues on ICS and JB 4.1.1 (could not always connect, flags didn't transfer). After I visited our IT department, they said I was using an old server address that didn't have proper authentication. They put it the new one and it's worked perfectly since.
What alerted me was that it worked perfectly on data, but had issues on WiFi. Any differences on your end? No need to test if you're fine being on BlackJelly; I'm just curious, haha.
Also, CM is AOSP-based, while BlackJelly is TW-based, IIRC. I've read somewhere that Exchange certification/compatibility is expensive and Samsung licenses it for their phones, but on the other hand, AOSP doesn't license Exchange compatibility. That doesn't explain why ICS wouldn't work (presumably you were on stock TW?), though...
~Ibrahim~

ikjadoon said:
Hmmm...not saying this is your problem and I'm running from an Exchange 2007 server, but I had very similar issues on ICS and JB 4.1.1 (could not always connect, flags didn't transfer). After I visited our IT department, they said I was using an old server address that didn't have proper authentication. They put it the new one and it's worked perfectly since.
What alerted me was that it worked perfectly on data, but had issues on WiFi. Any differences on your end? No need to test if you're fine being on BlackJelly; I'm just curious, haha.
Also, CM is AOSP-based, while BlackJelly is TW-based, IIRC. I've read somewhere that Exchange certification/compatibility is expensive and Samsung licenses it for their phones, but on the other hand, AOSP doesn't license Exchange compatibility. That doesn't explain why ICS wouldn't work (presumably you were on stock TW?), though...
~Ibrahim~
Click to expand...
Click to collapse
Well, I'm the Exchange admin, so I'm pretty sure I'm using the right address
I should probably clarify a little.
It works fine on IOS devices.
It worked fine on the stock ICS ROM that came on my phone and all of the updates until the last one before JB. IE, the last ICS update that Samsung rolled out broke Exchange in the manner depicted.
At this point, I rooted the phone, installed JB and bam, all was working perfectly again. It continued to work fine on every release of BlackJelly. And this is for both WiFi and 3G/4G, behaviour is normal.
Getting an interest in 4.2.1, I grabbed the M release of CM 10.1 and flashed that. Immediately I noticed I was having an Exchange issue that was similar to the one I was having with the last release of ICS pushed from Rogers. Wanting to ensure that it was the ROM, I wiped and flashed CM 10, which worked perfectly fine.
So I wiped the phone and went back to BlackJelly.

Re: Exchange 2003 Support ICS -> JB 4.1.1 -> 4.2.1 Broken/Fixed/Broken
Disable HTML email. That is broken for 2003 Exchange.
Sent from my SGH-I747 using xda premium

CZ Eddie said:
Disable HTML email. That is broken for 2003 Exchange.
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
It appears to work fine in the 4.1.1 releases.........
And that doesn't explain "push" mail not working in ICS or 4.2.1.

I found the info in the Enhanced Email forum.
I posted that all my accounts were fine except for my Live account.
The dev told me to disable HTML. So I did, and suddenly my Live started working properly again. The problem is only in 4.2 ROM's and Exchange 2k3 afaik. I never had the problem on 4.1.1 or 4.1.2.
Push works fine in my Hotmail & Gmail accounts.
And now in my Live also, after disabling HTML emails.

CZ Eddie said:
Disable HTML email. That is broken for 2003 Exchange.
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
CZ Eddie said:
I found the info in the Enhanced Email forum.
I posted that all my accounts were fine except for my Live account.
The dev told me to disable HTML. So I did, and suddenly my Live started working properly again. The problem is only in 4.2 ROM's and Exchange 2k3 afaik. I never had the problem on 4.1.1 or 4.1.2.
Push works fine in my Hotmail & Gmail accounts.
And now in my Live also, after disabling HTML emails.
Click to expand...
Click to collapse
Just so I understand this correctly:
You were having the EXACT same issue as me? Push wasn't working, but fetch was (Exchange 2003 account) and deleted items were not disappearing out of your desktop Inbox when you deleted them from the phone? And disabling HTML mail fixed this?

Wiped and re-installed 4.2.1 again and magically it works properly????? WTH?????
Anyway, looks like problem solved itself......

Related

[Q] Need help with strange exchange email problem

I am having a very strange problem with exchange email with the native email client. I am trying to sync to a corporate Exchange 2003 server. All of the settings are accepted but it is not syncing the most recent emails. Oddly enough, if I select the option to sync one days worth of email, it syncs (approximately) email that is over one day old. If I select the option to sync a month's worth of email, it syncs email that is (again approximately) a month old. In addition, after the initial sync it doesn't sync any emails any longer, even if I hit refresh manually.
This problem only seemed to surface with the last update that was pushed from Acer (the small one after the big update that took me to 3.2.1). That happened on the first day that I got the A100 though so I didn't have it working for long before that. And in case you're wondering, I have not had this problem on any other device that I have tried. This includes two Nokia Symbian phones, a Nexus S running ICS and an Asus Transformer running 3.2.1. I have gone back and forth with Acer's email support and they have been no help at all.
Can anyone confirm for me that they have been running exchange email with the native app on a fully updated A100 without any problems? And an ideas on how to fix this problem for me would be greatly appreciated.
Thanks
doesn't anyone use exchange email on their a100? I'd like to at least confirm that some people have it working properly.
My exchange works fine, but I'm on Exch 2010 w Sp1
Sent from my XT860 using xda premium
Thanks. You have the latest updates for the a100 as well (2.007.04)? And the build number on mine is EMEA_GB (Europe, Middle East and Africa) for some reason even though I bought it in Toronto as well. Is that the same as yours?
Captain Hilts said:
Thanks. You have the latest updates for the a100 as well (2.007.04)? And the build number on mine is EMEA_GB (Europe, Middle East and Africa) for some reason even though I bought it in Toronto as well. Is that the same as yours?
Click to expand...
Click to collapse
Yup same thing as me... I got mine in Toronto as well from Kijiji though haha. Lots of torontonians on this forum!
Haha ya not sure why that is!
So looks like this might just be a problem with Exchange 2003 in particular I suppose. I just installed an app called "Exchange Email" which seems to be based on the stock email client and it's working fine. It's missing some features though like a working calendar so I would still like to figure out what's going on with the stock email client.
Captain Hilts said:
Haha ya not sure why that is!
So looks like this might just be a problem with Exchange 2003 in particular I suppose. I just installed an app called "Exchange Email" which seems to be based on the stock email client and it's working fine. It's missing some features though like a working calendar so I would still like to figure out what's going on with the stock email client.
Click to expand...
Click to collapse
Check to see if the exchange server has all of the service packs installed... But really? Exchange 2003 is almost 10 years old... might be time for an upgrade
Yep I know it's old, but it's the corporate server and I don't have any control over it!
I am on Exchange server 2003, on an Acer tablet running android 3.2.1, and about a week ago, I started getting the same issue. If you find a solution, let me know and I'll do the same!
So it's not just me! Do you recall if it just started happening after the last patch?
I've only dealt with the Acer email support so I will try calling them as well. You should let them know too so they hopefully begin to understand that it's a problem and actually do something about it.
danifunker said:
Check to see if the exchange server has all of the service packs installed... But really? Exchange 2003 is almost 10 years old... might be time for an upgrade
Click to expand...
Click to collapse
I'm incined to agree wth the service patches. Microsoft still supports Server 2003 so there should be a solution on their side.
Sent from my A100 using Tapatalk
We're up to date according to the version number. And I'm able to sync just fine with a number of other devices (both Android and Symbian), so this is something specific to the A100.
Captain Hilts said:
We're up to date according to the version number. And I'm able to sync just fine with a number of other devices (both Android and Symbian), so this is something specific to the A100.
Click to expand...
Click to collapse
Have you tried reverting back to 2.007.01 and staying there since it was working before you updated it to .04?
Sent from my MB860 using XDA App
I believe that I would have to root in order to revert back? I had asked Acer if there was a way to do it and they said no. I haven't attempted a root yet.
just use recovery to flash the update.zip file for build 2.007.01 and dont take the ota update to .04 aftewords.
I tried that before and it didn't work. I could've been doing something wrong but I downloaded the update.zip file from the official stock rom thread and put it on an external sd card. When I powered up holding the volume up key I get the android guy on the screen but then just get the yellow exclamation mark and the process stops. This happened both the update and the full package. I thought that this didn't work either because I was trying to go back to an older package or because I wasn't rooted.
No that just means your recovery partition is messed up, not sure how or why but for more info you can pull /cache/recovery/last_log and post it here. From that file I can tell why it failed.
Sent from my MB860 using XDA App
I'm a noob so I'm not entirely sure where to check that. I checked in my cache folder with Root Explorer and there's nothing in there. Am I looking in the right place?
Sorry I meant ES File Explorer, not Root Explorer
ES and astro wont be able to see in that folder, you'll need to use either root explorer, script manager or adb to get to the recovery directory inside that cache folder.
Sent from my MB860 using XDA App

[Q] Exchange Mail on Jelly Bean

Hi guys,
Im trying to make my exchange mail work on JB but he only keeps syncing and syncing....I think theres something wrong...he worked nice on ICS
Anyone knows if theres a fix for that?
The only diference that i see between JB Email app and ICS is that JB asks for a port...and ICS version didnt...
Im using ARHD rom...
many thanks guys
I don't have a fix, but exchange works on my phone. My exchange account even requires access to wipe the phone in case of emergency, and I was asked to give it permission running Vicious V5 JB.
I also was able to setup hotmail to sync through exchange.
Exchange works fine on my phone.
My problem is with Microsoft Exchange...dont know why isnt syncing anymore (ICS was okay)
I'm having the same issue, everything works fine on ics. Had been trying to find solutions for a while but nothing works. I'm considering return to ics cos most of my email accounts are different from gmail and they require to relogin to stay active.
Geart891 said:
I'm having the same issue, everything works fine on ics. Had been trying to find solutions for a while but nothing works. I'm considering return to ics cos most of my email accounts are different from gmail and they require to relogin to stay active.
Click to expand...
Click to collapse
Heh, very weird . I found a fix - just make sure the Check Frequency and Days to sync are on automatic AND turn on the automatic sync. Turning on automatic sync for all accounts seems to have done the trick. Hope it helps someone .
Hi guys,
Update: Problem Solved.
I re-started phone, removed all security features and tried to configure again. It worked by configuring automatically and applying all security features.
---------------------------------------------------------------
I have the similar issue.
I used Samsung's OTA update today to upgrade to Jelly Beans and my Exchange went kaput. It's unable to find mail server. I deleted the account and tried to create again, but no luck.
I compared with ICS on my tab and only difference between JB Email app and ICS is that JB asks for a port...and ICS version didnt...
Anyone knows if there's a fix for that?
I am using the OTA updated version without system root.
Many thanks in advance,
hey,
I tried your solution indian_curry but it doesnt work for me. I've deleted and reconfigured the account several times during the last days. Right after configuration everything works fine. All contacts are there. But a couple of minutes or hours later, the contacts are gone. It started a few days ago. But not directly with the JB update... very weired
So are there any other sulutions?
thanks

[Q] CM10 won't configure or connect to exchange email

Thank You developers first and foremost for a great JB rollout. :good: I did find an issue that CM10 will not configure exchange email, neither with the native product or third party. Clean install of CM10 was performed. Exchange server functionality was confirmed. In the native email program, when attempting to configure, the error message is "couldn't open connection to server". Third party products can configure the account but cannot send or receive. This occurred on 0905 and 0906.
Thank You for your assistance in this matter.
Exchange config issues with CM10
BluePhire said:
Thank You developers first and foremost for a great JB rollout. :good: I did find an issue that CM10 will not configure exchange email, neither with the native product or third party. Clean install of CM10 was performed. Exchange server functionality was confirmed. In the native email program, when attempting to configure, the error message is "couldn't open connection to server". Third party products can configure the account but cannot send or receive. This occurred on 0905 and 0906.
Thank You for your assistance in this matter.
Click to expand...
Click to collapse
I had the same problem. Hope we get an answer to this issue.
Same error. If I try again, with no active data connectin, the same error appeares faster. Seems not to be a firewall or connection Problem. Is there a bug tracker for cm?
TheWarrier said:
Same error. If I try again, with no active data connectin, the same error appeares faster. Seems not to be a firewall or connection Problem. Is there a bug tracker for cm?
Click to expand...
Click to collapse
I have a Samsung Galaxy S plus (I9001), exchange did work for receiving but send mail stays in outbox. I deleted accound and created the account again, now nothing is working, it tells wait for synchronasation and does it forever. Wiped all cache, installed ROM again, no exchangemail anymore. help!
I've been having this Exchange Issue as well - it appears to be happening on both my Epic 4g (happened with CM 9.1, and TPR 2.2.1) and my Transformer TF700T (stock JB - rooted). It's really cheesing me off. I wanted to go to CM 10/10.1, but I need bluetooth (so 10.1 is out) and I couldn't get 10 to recognize the modem (Baseband Unknown problem).
It first seemed to happen towards the start of January - I'm wondering if there was an Exchange update/patch that could have caused it, as Exchange on CM 9.1 was working great beforehand...
Pyperkub said:
I've been having this Exchange Issue as well - it appears to be happening on both my Epic 4g (happened with CM 9.1, and TPR 2.2.1) and my Transformer TF700T (stock JB - rooted). It's really cheesing me off. I wanted to go to CM 10/10.1, but I need bluetooth (so 10.1 is out) and I couldn't get 10 to recognize the modem (Baseband Unknown problem).
It first seemed to happen towards the start of January - I'm wondering if there was an Exchange update/patch that could have caused it, as Exchange on CM 9.1 was working great beforehand...
Click to expand...
Click to collapse
Had to be fixed on the exchange side for me.
tapatalkin'
TheWarrier said:
Same error. If I try again, with no active data connectin, the same error appeares faster. Seems not to be a firewall or connection Problem. Is there a bug tracker for cm?
Click to expand...
Click to collapse
Here is some info. http://wiki.cyanogenmod.org/w/Howto:_Use_the_Issue_Tracker
the mailers said:
I have a Samsung Galaxy S plus (I9001), exchange did work for receiving but send mail stays in outbox. I deleted accound and created the account again, now nothing is working, it tells wait for synchronasation and does it forever. Wiped all cache, installed ROM again, no exchangemail anymore. help!
Click to expand...
Click to collapse
Not to be rude here but this forum is only for the Epic 4g (sph-d700), please post for your phone in it's respective forum.

[Q] Confirm exchange email working on CM10

Could someone confirm that Exchange email is working on any of the later builds of CM10?
It was working just fine for me on CM-10-2012-09-08 and after flashing around a bit I can't get working properly. I use Enhanced Email but have tried to set it up with the stock email app as well as some other flavors of exchange apps from the market with no success.
I'm really just wanting someone to confirm that it is working on CM10 > 2012-09-08
currently on CM10-2012-09-11
Edit: Actually I can't say for sure it was working on CM10-2012-09-08, I very well could have been on Frosty or FreeGS3 the last time it worked. Regardless...
me to
I have the same Problem to.
i use cm-10-20121205 and i cant use Exchange email.
the security policies want to ad the deviceadmin, but in the Settings menĂ¼, there is no one so it did not sync with Exchange.
with my Samsung SGS1 with cm 10.0 it work corect.
Wow, good job searching for a related thread! :good:
You might get more help here
http://forum.xda-developers.com/showthread.php?t=1813456

4.2 and Exchange server issues

Just reverted back to 4.12 and works fine. My company forces Administrator access which in turn enforces having a pin. I get prompted for neither of these with 4.2 and therefore exchange email will not work. Anyone else facing this issue? It appears something is broken. I am on stock 4.2 rooted and odexed. Appreciate any suggestions
At my work we also use exchange and have enforced pin and a lot of other things, i don't have any problems at all. When i set up my exchange account on my phone i got promted that the exchange server demanded all kinds of remote access, pin being one of them and since i didn't have one it took me to the settings menu and asked me to set a pin code, just like it did on 4.1.2
TorontoR said:
Just reverted back to 4.12 and works fine. My company forces Administrator access which in turn enforces having a pin. I get prompted for neither of these with 4.2 and therefore exchange email will not work. Anyone else facing this issue? It appears something is broken. I am on stock 4.2 rooted and odexed. Appreciate any suggestions
Click to expand...
Click to collapse
I can connect just fine. However, everyday it starts over. Meaning that, if I have it set to sync for a week. It will regenerate the emails from the beginning of the week until it catches up. I reset it to sync one day only and it is still starting over.
keith7120 said:
I can connect just fine. However, everyday it starts over. Meaning that, if I have it set to sync for a week. It will regenerate the emails from the beginning of the week until it catches up. I reset it to sync one day only and it is still starting over.
Click to expand...
Click to collapse
Keith, what you describe above happens to myself and another colleague with the same phone but completely inconsistently. It will reset itself and start downloading email all over again.
I have the same issue on unrooted ics. But my company doesn't allow rooted phones so I have a nandroid backup I use when I need it for work. I thought it was just me going back and forth between unrooted and rooted jb rom. Sounds like an issue between android and exchange.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
There's no issue with android and exchange. The issue is that your exchange admins have enforced policies that android doesn't like and/or your exchange admins have no idea what they're doing.
I'm the administrator here and just set up a fresh MS Exchange 2010 server and my Nexus with 4.2 is working flawless.
I think it's more what we're doing. Admins don't exactly like us messing around like we are. But service providers aren't supporting us like developers are so what's a guy supposed to do
Sent from my SGH-I727 using xda app-developers app
jd1639 said:
I think it's more what we're doing. Admins don't exactly like us messing around like we are. But service providers aren't supporting us like developers are so what's a guy supposed to do
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Which admins? The close-minded ones? If they set up their security correct they have no need to worry.
---------- Post added at 06:50 PM ---------- Previous post was at 06:49 PM ----------
TorontoR said:
Just reverted back to 4.12 and works fine. My company forces Administrator access which in turn enforces having a pin. I get prompted for neither of these with 4.2 and therefore exchange email will not work. Anyone else facing this issue? It appears something is broken. I am on stock 4.2 rooted and odexed. Appreciate any suggestions
Click to expand...
Click to collapse
If you search the Themes and Apps section for this device you will have noticed that someone has a modified Exchange apk to remove the security check. Push this to your phone and you should be good to go.
Glad to see there are some good ones out there who are reasonable. Actually, I'm being a little hard because there are quite a few good ones out there. So how do I get around having to be unrooted with Mobil fusion. Would love to be able to run 4.1.2 on my skyrocket.
Sent from my SGH-I727 using xda app-developers app
Exchange is working fine on 4.2.1 I agree that it has to be with policies setup by your it department have them check your settings to make sure they match what they require as an extra check
Sent from my Galaxy Nexus using xda app-developers app
Not getting new email
I have an issue where my login appears ok (I set up accounts on my newly flashed 4.2.1 on GNex and Nexus 7, and on my Nexus 10, stock/rooted), but when I refresh, I can't get any new email beyond 2 days ago on any of them. I've tried a couple of different ROMS and the same thing has happened. Contacted tech team and they've had one other reported issue, but they aren't sure either.
mldiroff said:
I have an issue where my login appears ok (I set up accounts on my newly flashed 4.2.1 on GNex and Nexus 7, and on my Nexus 10, stock/rooted), but when I refresh, I can't get any new email beyond 2 days ago on any of them. I've tried a couple of different ROMS and the same thing has happened. Contacted tech team and they've had one other reported issue, but they aren't sure either.
Click to expand...
Click to collapse
Perhaps server issues since it's on all devices and on other rooms you have tried. Call your IT folks to investigate.
Sent from my Galaxy Nexus using Tapatalk 2
Yes, this has been murdering my battery the last 2 days. I removed my work email for the time being :/
Please read forum rules before posting
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TorontoR said:
Just reverted back to 4.12 and works fine. My company forces Administrator access which in turn enforces having a pin. I get prompted for neither of these with 4.2 and therefore exchange email will not work. Anyone else facing this issue? It appears something is broken. I am on stock 4.2 rooted and odexed. Appreciate any suggestions
Click to expand...
Click to collapse
I have no issues with Exchange account and 4.2.1. Running stock 4.2.1 rooted. No issues of the like you have (I also have PIN enforced, and it works flowlessly).
If it's related to your company security policy FYI you can bypass them by sideloading a modded version of the Mail app. It's probably already available somewhere here on XDA.
Just check on which email the sync stops. Delete that email and give it another try...
I have had that as well. I deleted the complete profile on the server and rebuilt it.
I have use 4.1 and now I am on 4.2 (Rootbox 3.3.1/Dorimanx 1.34) without any issues....
Although I would like to see my subdirs on the main screen (what seems to be impossible with the current email.apk versions....).
Bye and enjoy your holidays,
G.

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