[Q] Note 2 LTE cellular data dropping out - Galaxy Note II Q&A, Help & Troubleshooting

Last couple of days have noticed the cellular data drops out and have to deactivate data and reactivate for it to work again. It still shows there is 3g/4g etc and there is signal but try to connect to anything times out.
Annoying this used to happen with my S2 with Telstra as well. I am on stock Telstra rooted with CF Auto Root. Tried wiping cache / dalvik cache still an issue. Phone has never done that since I have had it. Only thing I can think is there has been a fair few updates to the Super SU app recently and the binary but that shouldn't affect the modem.
Any ideas? Cheers

Related

[Q] Data network not connecting

Hi. Well I had rooted my phone and was running CM6.1.1 with snapdragon kernel. When the evo shift came out, I bought it and changed over to the shift. 3days in to using shift, the micro usb port failed and would not charge. It wouldn't even recognize when connected to my computer. So had to go and return it.
But when I changed over to evo, it started having problems with data connection. I could make calls but it would not be able to connect via 3g. It could connect through wifi but that was it.
So I unrooted my phone using .ruu and haven't tried it yet. Could you guys help me out and advise me in what option I have. Thanks again.
I had a similar problem when I had my hero....I lost 3g and ended up finding the solution was to wipe all, flash a sense rom and then go back to cyanogen....
Thanks. I'll try that and see what happens. I'll switch to evo tomorrow and see how it goes..
i had a similar problem with 3g data being very faulty after i updated all of my radios to the latest versions. what i did to fix the problem was full data/cache/dalvik wipe and then flash the radio: EVO_Radio_2.15.00.11.19, flash the wimax:EVO_WiMAX_27167_R01, and flash the PRI: EVO_PRI_1.77_003. Prior to that, i had the latest PRI and it would constantly screw with my data connection, so whatever you do, do not update to the latest PRI. Its actually been said that something weird is up with it and that this problem is common.
the radios can be found right here:
http://forum.xda-developers.com/showthread.php?t=715485
good luck man, hope this helped!
I have the same issue. I went from CM7 to a sense ROM and I still dont have date even after the new radio updates. Is there anything else I can do?
Have you already tried reverting back to your old radio that worked?
sure did. Nothing.
I actually did a full unroot using ruu. Then started my phone again back in stock mode. It worked after full unroot. Now I re-rooted my phone and back to using CM6.1.1 with snap dragon kernel.
Same Issue Please Help
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
roger69504 said:
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
Click to expand...
Click to collapse
going to a sense rom, dialing ##data# and then entering your msl, then going to edit mode, top section, hit menu, and do a reset?
this usually fixes alot of data issues from what i am aware. It won't harm your phone anyway.
Yeah I have tried the ##data# restore multiple times and still nothing. It will reboot and begin the hands free activation but it never successfully completes it. Afterwards when I try to update profile it just sits in a loop saying "the network is preparing you services..." for 20 mins and then times out with nothing happening. I even tried the ##data# restore method again after reading this, for good measure, and still nothing.
Is it possible to connect via 4G and update my profile even tho I cant via 3G? I'm about an hour away from any 4G service I think Cincinnati may be the closest.
this is extremely frustrating and the worst part is that I dont know how it happened as I followed every instruction to the tee and Ive flashed mutiple multiple ROMS over the last 6 months and have had no problem until I tried going from CM7 to myn's warm2.2 rls5. After flashing the ROM and wiping EVERYTHING except the SD card I flashed the new Radio's (Cualkin's Combo pack with the newest Radios) and that's when I noticed the data connection was gone. I'm not sure as which step of the process caused the issue as I didn't notice it until I began to go thru the initial setup on the phone and was unable to connect to my gmail account.
I have backed up a few versions of rom's. Would they have the Data info I need and maybe a could just copy and paste a file or does this info need to be downloaded from sprint in order to setup the phone?
Please any advice??? I'd like to try all my options before I reroot and exchange it, If unrooting and returning is my only option can someone please point me to a good guide for the process? I used Unrevoked 3.21 for the root.

No Mobile Data - Help please!

Hi All,
I got my Note 2 today, and have run into a problem already
Mobile data (HSPA+) was working when I first got the phone and used it between the shop and the way home.
When I got home, I switched over to wifi to download things.
I then flashed CWM from the cwm-root-note2.tar.md5 file in Dr Ketan's guide using PC Odin.
Then, I flashed Omega v3 via CWM.
All went without a problem.
I was still on wifi and downloading and installing all of my apps.
After a while I turned off wifi and I noticed that I wasn't getting any mobile data connection. I was getting 3 or 4 bars of mobile signal, but no 3G, H or H+ symbol to indicate mobile data.
I messaged a nearby friend on the same carrier and he said his was working fine. So, I figured I must have messed up the mobile network settings,
I checked the APN settings and they were blank, so I put them back in manually.
Still no data connection,
I went into CWM and wiped cache, dalvik and user data.
Still no good.
I downloaded the stock XXALJ1 ROM for Thailand (where I am) and flashed that, did another 3 wipes, but still no luck.
I tried doing a factory reset from the settings menu. But still no joy.
I put the SIM card into my Note 1 and it got a H+ straight away and data was working fine.(when the shop cut it down, they made a nice neat job of it, so the excess makes a decent micro sim holder). So, the network and SIM card are OK.
I noticed that when I first got the phone, the boot screen said "N7100" under "Galaxy Note II".
Now, it doesn't. I'm not sure when it changed.
I also noticed that when I do the under/factory resets, there are still some settings that aren't reset, For example, I set it to WCDMA only to see if that helped and then when I did a factory reset, it was still set like that, rather than the default "auto" that it originally comes with.
Unfortunately I didn't do a nandroid backup, as my phone came with XXALIH (without the multiscreen), so I figured I'd updated to LJ1 first.
Does anyone have any suggestions of what I can do?
Is there a full wipe ROM, or a way to reflash the bootloader and ROM?
It's 3am now, so I need to go to sleep, but this is annoying the hell out of me.
Thanks,
Rich
Carrier please?
wonsanim said:
Carrier please?
Click to expand...
Click to collapse
True Move H in Thailand.
I don't think it's a carrier issue, as I can put the SIM into my Note 1 and get H or H+ data connection straight away.
Also, I compared the APN settings and I have the exact same settings in the Note 2 and Note 1.
Mobile data was working on the Note 2 when I first got it.
Thanks,
Rich
Turn mobile data on in settings/data usage.
I doubt that his data is turned off in the settings is the problem since he already stated that he tried resetting to factory settings.
I'd suggest simply using odin to reflash J1 onto the phone and start from scratch again. This is why the devs always remind people to do a nandroid backup. In case of situations like this.
Sent from my GT-N7100 using Tapatalk 2
Thanks. Yes, Mobile data is ticked. I tried toggling that early on in case it just wasn't connecting properly or something.
I've tried flashing the stock J1 a few ties, but no joy.
It doesn't seem to do a full install, as the circle battery mod I installed previously is still there after flashing stock J1...
I'm downloading a stock XXALIE for Thailand at the moment and will try that.
It's still got 30 mins to go, and I have to leave for work soon! So, I might have to spend the day relying on wifi when I can get it
I'm wondering if the change in boot loader has anything to do with it. (Originally had "N7100" on the boot screen and now I don't, just "Galaxy Note II")
maybe APN settings are wrong? I'm from sri lanka, and I had to add an apn for mobile data to work.
OK, I finally fixed it. Here is what I did (in case anyone else has a similar problem)
Flashed stock LJ1 via odin
Downloaded Galaxy S/S2/S3 CSC
Reset my CSC to THL
Now when it restarted it picked up mobile data signal without me doing anything to the mobile network settings.
I reflashed Omega 3 and lost mobile data again. I tried the Galaxy CSC app, but it says there is only 1 CSC.
So, I went back to stock Thai LJ1.
This time I got an OTA update straight away. After that installed I noticed the boot screen had changed back to showing GT-N7100 again.
ROM is now XXALJ3 and the modem is DXALJ1
Flashed CWM and reinstalled most of my apps from Titanium Backup.
Everything is still OK.
So, it looks like I can't use Omega ROM because it changes the CSC and I can't change it back to THL.
Is there any way to install the CSC separately after flashing Omega?

[Q] Sprint Galaxy Nexus; signal/3G issues

Sprint Galaxy Nexus
4.2.1
Not rooted
I performed a factory reset on my phone yesterday due to it bogging down and being rather slow. I never did a reset after getting the 4.2.1 update so I figured it was a good time. I woke up this morning, putzed around the house, and setup Tasker again. I laid my phone down for ten minutes while I got ready for work. Whenever I tried to wake my phone and nothing happened. I tried a few more times and the screen would not wake up. I pulled the battery, hard reset, reinserted battery and the phone wouldn't turn on. Then, I wiped the contact terminals (on the battery and the phone) and reinserted the battery and the phone booted up. However, since then I have had some major problems.
1. Power button does not always work properly. I have to press it several times to sleep or wake the phone. (Okay, not major, just inconvenient and probably unrelated to the issues below)
2. No data connection whatsoever.
3. In the data usage menu, there is no longer a data toggle switch.
4. Under the Network Mode option, LTE/CDMA produces absolutely no cell signal whatsoever. I have to switch to CDMA only. (WiFi works fine)
5. Toggling airplane mode, as some have suggested, does not cause the phone to connect to mobile data. Another factory reset did not restore mobile data. Rebooting did not restore mobile data.
6. All of these problems are true before and after factory reset. No new problems were created and nothing was exacerbated as a result of performing a factory reset.
I've been from one end of the internet to another looking for solutions to this problem and I have found that many are having a similar issue but toggling airplane mode or rebooting fixes it. Not the case for me. Most also seem to be having this problem after rooting. Again, not the case for me.
Any suggestions? I would prefer to not return the phone. Purchased from Radioshack and the 30-day warranty has expired. This is my second gnex already, as the first one's charging port broke. It took over a week to get this one from another store which graciously shipped it in to my store. There's also the issue of being broke and not really being able to afford another $30 activation fee on top of the deductible for a new phone.
Why not try reflashing the stock image and updating again to 4.2.1?
Beauenheim said:
Why not try reflashing the stock image and updating again to 4.2.1?
Click to expand...
Click to collapse
Wouldn't I have to root first?
nburns1825 said:
Wouldn't I have to root first?
Click to expand...
Click to collapse
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
n0ve said:
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Excellent. I will give it a shot at some point today or tomorrow and then let you know how it worked out. Thanks!
So, I restored the phone to stock. Signal is still non-existent on LTE/CDMA mode. Cannot perform Profile or PRL updates. Still no mobile data. I'm guessing hardware failure?
Also, on setup it asks for a SIM card. And at the bottom of the drop-down menu, it says "No SIM card|Sprint" or "No SIM card|No Service" depending on if I am in CDMA or LTE/CDMA.
Also, in the Status menu:
My phone number
Unknown
MIN
Unknown
PRL Version
Unknown
ICCID
Unknown
Seems a little odd to me.
Attempted fully rooting and flashing radios. No luck there either. It's also not wanting to update. Tells me my phone is up-to-date (connected via WiFi). Downloading Cyanogen now to see if it will work in the morning.
And while attempting to flash a new ROM, got the famous "can't copy anything to the device ever, under any circumstances" error.
Update: Got CM10 installed. Still "No SIM" error, no 3G, no data, no LTE. Found some more information on this No SIM error. Apparently a few others have had this same problem and in the end had to get a new phone.
Anyone know anything?
You should a- flash to stock using Odin following posts in sprint sextjon
I've been back to stock twice now. The first thing I did was flash to stock. Then I played around a bit and now I'm back to stock again.
Is there a difference between using Odin and Nexus Root Toolkit to return to stock?
Bump
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
nburns1825 said:
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
Click to expand...
Click to collapse
Try fastboot flashing your LTE and CDMA radios again. As far as I know, fastboot commands do NOT require root. I had a similar issue.
Edit: link to post with directions http://forum.xda-developers.com/showthread.php?p=39446679
Sent from my R2-D2 unit on the far side of the moon
Indeed, fastboot does not require root. I've flashed my radios several times now in various different ways. I even flashed different versions. I attempted again but with no luck. I have normal service when using CDMA but nothing on LTE/CDMA. Still no data, still "No SIM card" error.
Pretty sure I'll have to get it replaced. I've gone from stock JB back to stock ICS, rooted, CM10, back to stock ICS, rooted, back to stock JB unrooted, and flashed three different radios. I'm surprised I haven't managed to brick it yet.
UPDATE: Sprint is sending me a new phone, for free.

[Q] Data Connection Issues

Before I start let me explain I've searched for the answer to this and have yet to find any concrete answers. I've had my Verizon G'Nex since release and had it rooted before Best Buy had even run my credit card. I've been running SlimKat 4.4.2 Build 5 official and CWM Touch. Ever since I updated the ROM (clean flash) to the 4.4.4 experimental I've had problems with both 3G and LTE connecting to data. I have signal, in some cases "4 bars" worth, but it never actually connects to data unless I reboot the phone - that will last for a couple hours to a couple days then it's back to no data. I completely wiped the phone - data, cache, system, and sdcard...everything that CWM could possibly let you wipe - and then sideloaded the previously stated Slimkat which worked for months prior without issue. The problem still persists, and has gotten worse. I cannot use LTE at all. It will not connect regardless of what I do.
So my question here is what parts of Android affect data connection? Is this entirely ROM dependent, or does kernel have something to do with it? I'd rather not go through the trouble of finding another ROM that has speed and features of SlimKat, or randomly flashing kernels just to find it doing the same thing.
UTMorpheus said:
Before I start let me explain I've searched for the answer to this and have yet to find any concrete answers. I've had my Verizon G'Nex since release and had it rooted before Best Buy had even run my credit card. I've been running SlimKat 4.4.2 Build 5 official and CWM Touch. Ever since I updated the ROM (clean flash) to the 4.4.4 experimental I've had problems with both 3G and LTE connecting to data. I have signal, in some cases "4 bars" worth, but it never actually connects to data unless I reboot the phone - that will last for a couple hours to a couple days then it's back to no data. I completely wiped the phone - data, cache, system, and sdcard...everything that CWM could possibly let you wipe - and then sideloaded the previously stated Slimkat which worked for months prior without issue. The problem still persists, and has gotten worse. I cannot use LTE at all. It will not connect regardless of what I do.
So my question here is what parts of Android affect data connection? Is this entirely ROM dependent, or does kernel have something to do with it? I'd rather not go through the trouble of finding another ROM that has speed and features of SlimKat, or randomly flashing kernels just to find it doing the same thing.
Click to expand...
Click to collapse
Well in not sure about this option being in your version of cwm.
However if it has wipe efs data as an option and you wiped it nothing that you do to try and fix your connections will work.
I found this out the hard way and had to buy a new gnex. Tried everything but couldn't get my efs data back.
DR3W5K1 said:
Well in not sure about this option being in your version of cwm.
However if it has wipe efs data as an option and you wiped it nothing that you do to try and fix your connections will work.
I found this out the hard way and had to buy a new gnex. Tried everything but couldn't get my efs data back.
Click to expand...
Click to collapse
No option about EFS. That's the thing that bothers me. I have voice and text, it can 'see' towers, it appears to be able to 'connect' to towers, but it's like it's not pulling an IP address or it can't contact DNS.

Anyone having a data roaming issue with Oreo?

Hey all, I'm a Canadian truck driver that has an (unlocked) S7 Active (on T-Mobile) that I've recently upgraded to Oreo via Odin. The phone works better than ever except now when I'm in Canada, network data no longer works properly. I say properly because every once in a while it will connect long enough to receive a few emails then will disconnect again. But most of the time it just doesn't connect. The data roaming worked perfectly on Nougat (BRA7).
Here's what i've done so far:
Clean install of Oreo (CRE7) via Odin 3.13.1
Factory reset via recovery
Cleared Cache via recovery
Data doesn't connect properly.
Downloaded CRE7 again in case it was a bad download.
Repeated the flashing, factory reset, and clearing of the cache just in case something went wrong.
Data still not working properly.
Updated from CRE7 to CRH1
Updated from CRH1 to CRJ1
Cleared cache
Restarted phone, cycled airplane mode, #766#
Data still not working properly
Bought a new SIM thinking that may be the problem. But no change with the data.
And yes mobile data and international data are turned on in the phone.
When I flashed the phone I was at home in Canada. So I thought maybe it would have to connect to a T-Mobile tower to get the proper network settings. So on my next trip to the US, the data worked perfectly in the US once it connected to a T-mobile tower. But once back in Canada it stopped working again.
When I manually try to switch to a Canadian network (Bell, Telus or Rogers), I will get the message "Disconnect Network... Unable to search for networks while data service is in use. Stop using current data service and search for other available networks?" Which I find strange because the phone isn't connected to data.
I have found a temp solution to getting the LTE to work by opening an app that requires location data (in my case it was Weigh My Truck), and that seems to force the phone to connect to the LTE network.
I've bought a 2nd s7 active to have as a spare phone and won't be updating it until Oreo is 100% stable on the S7 active.
Does anyone else have this issue? Is there a permanent fix?

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