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My touch keys (soft keys) never turn off. Even when the phone is off. When the screen is on they work as they should, meaning that they do turn off completely after not touching the screen for a while, but as soon as the screen turns off, the buttons turn on, and not full brightness but dim. This happened when i started deleting bloatware, but i have already installed different roms and same problem happens. What can i do? Are there any drivers that i should check for the backlight of these buttons?? PLEASE HELP!!!!!
Do you have a text message everytime you see em light up? You might have BLN on... What kernel u running?
Sent From my Galaxy S II T-Mobile
Thats what i was hoping for, but my noticifications are clean. I even went back to stock ROM and its still the same. the kernel im running is 2.6.35.11
Post in general not here
Sent from my SGH-T989 using xda premium
Sorry about that. I already did, but since the developers are always hanging around here i thought i would get luckier.
asainz320 said:
Sorry about that. I already did, but since the developers are always hanging around here i thought i would get luckier.
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Check your display settings. There are options for the soft button lights including "always on."
Even when i put the setting for always off, they would stay off when im working on the phone, but i soon as i turn of the screen the touch keys come on and stay on in a very low dim.
is there any piece of code i can flash to force the touch keys to turn off?
This is for development only.not Q&A or any general.mod please move
From a glaxay better than yours.
Has anyone figured this out? Same thing is happening to me and it's annoying.
It's probably your imagination. The brightness from the screen cancels out light (the light that actually is reflecting off the buttons, not coming from the buttons) coming from the buttons when they are "off" as you use the screen and instantly or slowly come into vision as you turn the screen off. When you turn the screen off, there is no light to cancel out the light (sun's rays) coming from the buttons and you can see them. To test, go into a room with no light at all and turn the phone off. If the dim light from buttons are no longer visible, then it was just your imagination.
You dug this out the grave
Me? I just tought I'd put my thoughts and observations out there and help the guy. I didn't dig up any thread if you are talking to me.
aranurea said:
It's probably your imagination. The brightness from the screen cancels out light (the light that actually is reflecting off the buttons, not coming from the buttons) coming from the buttons when they are "off" as you use the screen and instantly or slowly come into vision as you turn the screen off. When you turn the screen off, there is no light to cancel out the light (sun's rays) coming from the buttons and you can see them. To test, go into a room with no light at all and turn the phone off. If the dim light from buttons are no longer visible, then it was just your imagination.
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Thats how i knew the lights were staying on, cus when i went to sleep i noticed the lights were still on. This is not visible if there's other light sources around you because the buttons light up very dim. You only notice in a completely dark room.
Did you change your settings? If that didnt work, try taking it to a tmo store.
Sent from my SGH-T989 using XDA
asainz320 said:
Thats how i knew the lights were staying on, cus when i went to sleep i noticed the lights were still on. This is not visible if there's other light sources around you because the buttons light up very dim. You only notice in a completely dark room.
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It's supposed to be like that.
asainz320 said:
My touch keys (soft keys) never turn off. Even when the phone is off. When the screen is on they work as they should, meaning that they do turn off completely after not touching the screen for a while, but as soon as the screen turns off, the buttons turn on, and not full brightness but dim. This happened when i started deleting bloatware, but i have already installed different roms and same problem happens. What can i do? Are there any drivers that i should check for the backlight of these buttons?? PLEASE HELP!!!!!
Click to expand...
Click to collapse
Warranty swap
Sent from my SGH-T989 using xda premium
Has anyone else noticed that when in a dark area, pressing the main button will turn on the screen but it will then automatically and immidiately turn off?
Several times I've gotten into a battle with the phone only to lose, turning it on and it turns off, then turning it on again and so on...
To compound the issue, in these situations it seems that double tap is signifigantly less responsive to activate the screen as well.
I'm pretty sure this phone is using some sort of facial recognition, it has smart stay doesnt it? I think it has gravity/accelerometer to turn on the screen when you pull it out of your pocket. In the back of my mind I'm thinking that since it cant see me it is shutting off but this doesnt seem consistent...
I'm running stock rom, rooted with twrp. Any ideas?
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
Never heard of it. Screen is set to auto off in 30 seconds. Change it to 2 min and you should be good. If u running without a case then maybe the hand is touching the edges of screen this will also shut screen off in double tap.
BAD ASS G3
sublimaze said:
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
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I didn't notice it until the last week or so. but I kind of feel like that was because I hadn't used the phone that much up until then. I didn't make any major changes to the phone immediately before I started noticing it either, I had already had it rooted for about a week. I feel like the stock rom does have some glitches to it.
The G3 does have a "smart screen" feature that detects your face (Settings > Display). Disable that and see if it helps.
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
randyspants said:
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
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speedrabbit said:
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
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Have you tried disabling smart stay as sublimaze recommended?
Apache0c said:
Have you tried disabling smart stay as sublimaze recommended?
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Tried but remains the same... This was the only thread I found concerning this.
Ive had this issue too investigating now
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
gabrielshaste said:
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
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Lol.
I have the same issue EVERY night. Why is that? It's very annoying
Same issue here
it seemed to resolve itself when I factory reset my phone
but after I got my apps reinstalled from my google backup it started again
so it seems like it's a software issue - not sure to which app it is related to
let me know if you find a fix - this is quite annoying
Me too. I've been facing this issue at night, when it's very dark.
Me and my buddy were in the car during a roadtrip and it was very dark, I mean like: No lights outside, no lights inside the car, the double tap feature didn't even work to begin with and whenever I tried to use the "Power Button" It would come on and then suddenly 'boom' Turn off, now this would happen a few times until it stays on. Weird...
I just experienced this myself, first time I've seen it happen in the 30 + G5's that I've sold. If it's in the dark it just doesn't turn on at all. I hope LG is fixing this. I'm about to Factory Reset it right now and hope for the best! Someone else mentioned that this is the only forum that is disccusing this issue. It must be a very few that are effected. I'm testing another one as we speak.
Has this issue been resolved? My friend's G3 also has this issue. Day time no problem. When it is dark the screen wont' stay on.
Same problem, no fix yet
Same problem here - Pointing it at any light and pressing the power button will turn it on. (As will plugging it into power). Tried tinkering with all sorts of settings (face recognition/auto dimming feature/etc) nothing worked. Tried factory reset, that didn't work either.
My issue started after i had my screen replaced (by a shady shop) who probably didn't do a good job of packing it back together....I'm going to see if I can have someone open it up and clean it out a bit..
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
Nahdont said:
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
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I have also same problem. No solution yet.
Anybody else having issues when placing your palm over the screen to dim it? It should turn the screen off and vibrate. I think I only saw that happen once, but I can't seem to get that to work.
Can somebody try it and tell me if it works for you all the time, some of the time, or rarely to never?
Thanks.
I got it working if I turn off the ambient screen setting on the device. You can also use the button too.
Ambient Screen Off
kpjimmy said:
I got it working if I turn off the ambient screen setting on the device. You can also use the button too.
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Yup, I tried with both, ambient screen on and ambient screen off. No luck. Yeah, I guess I'll just have to use the button, seems faster anyway, or wait until it turns itself off. I guess I was just concerned my ambient light sensor might be defective, haven't had the chance to see if auto-brightness works correctly since it has been raining and cloudy outside and light indoors generally keeps it mid-brightness.
DaPhang said:
Yup, I tried with both, ambient screen on and ambient screen off. No luck. Yeah, I guess I'll just have to use the button, seems faster anyway, or wait until it turns itself off. I guess I was just concerned my ambient light sensor might be defective, haven't had the chance to see if auto-brightness works correctly since it has been raining and cloudy outside and light indoors generally keeps it mid-brightness.
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Did you go to the android wear app and turn off ambient screen? I assume so. Mine turns "off" when I either "palm" it or push the button. I left the ambient screen sensor on and it still turned off for me.
Make sure your palm is touching the screen. If you're just cupping your hand over the screen, it won't work. It's not a "oh, it just turned dark" thing, but more of a "oh, my entire surface is being touched at once" thing.
Touch Screen Palm
jt3 said:
Make sure your palm is touching the screen. If you're just cupping your hand over the screen, it won't work. It's not a "oh, it just turned dark" thing, but more of a "oh, my entire surface is being touched at once" thing.
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Thank you very much, that was it. It works now, operator error.
Just a noob question, does our zl's screen does not turn off during call specifically when you put your phone near the ear? Mine's not turning off.
loonlekim said:
Just a noob question, does our zl's screen does not turn off during call specifically when you put your phone near the ear? Mine's not turning off.
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The answer is your proximity sensor has been disabled , so you must try uninstall the 3rd app what made it disable
i had the same problem, but it was not always (sometimes).
After the full hard reset it become very better, but not ideal.
Sometimes i feel that my ear pushing the numbers while talking )))) maybe it global problem of model?
I'm not sure if it's a proximity issue, software, or related to the phone app itself but quite frequently when I'm on a phone call my screen will stay black even if I pull my face away from the phone. Pressing the power button does nothing, double pressing it for the camera shortcut will have the phone vibrate but still black screen. If I place my finger on the fingerprint scanner it vibrates but still black screen. The only way to get the screen to come back on is for the other caller to hang up. It was especially bad when I called my voicemail and couldn't hang up so it was stuck like that until I held the volume up and power buttons to manually reset the phone. Is anyone else having this issue?
Shadowblade19 said:
I'm not sure if it's a proximity issue, software, or related to the phone app itself but quite frequently when I'm on a phone call my screen will stay black even if I pull my face away from the phone. Pressing the power button does nothing, double pressing it for the camera shortcut will have the phone vibrate but still black screen. If I place my finger on the fingerprint scanner it vibrates but still black screen. The only way to get the screen to come back on is for the other caller to hang up. It was especially bad when I called my voicemail and couldn't hang up so it was stuck like that until I held the volume up and power buttons to manually reset the phone. Is anyone else having this issue?
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Click to collapse
run it on safemode and see if it still happens, if not then there could be an app messing with the experience.. if still doenst turn on while on call on safemode, then call support.
Are u using immersive mode?
I've read that some experienced this after an update to the phone app. I had this problem and it turned out something was wrong with the proximity sensor. I downloaded an app to test the phones sensors and it always said near for the proximity sensor. Had an RMA done on it
I am having the same issue...
Funny thing, i can wake my screen well when I'm calling with my Bluetooth device (Alpine player). But if I'm using the phone, the screen stays dead.
They should at least give us an update that would let us to wake the screen manually.
You guys need to give more detail like are you stock, rooted, modded? Something to go off of
Shadowblade19 said:
I'm not sure if it's a proximity issue, software, or related to the phone app itself but quite frequently when I'm on a phone call my screen will stay black even if I pull my face away from the phone. Pressing the power button does nothing, double pressing it for the camera shortcut will have the phone vibrate but still black screen. If I place my finger on the fingerprint scanner it vibrates but still black screen. The only way to get the screen to come back on is for the other caller to hang up. It was especially bad when I called my voicemail and couldn't hang up so it was stuck like that until I held the volume up and power buttons to manually reset the phone. Is anyone else having this issue?
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Here is what you do... Remove your screen protector and throw it away. Then, buy one with a proper cutout for the proximity sensor.
Sent from my Pixel 2 XL using Tapatalk
mackentosh said:
You guys need to give more detail like are you stock, rooted, modded? Something to go off of
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Click to collapse
I'm stock with no screen protector just an Incipio dual pro case. I've taken the case off and tried cleaning the phone but the still persists without the case on. I've also tried booting into safe mode and still the same problem occurs. At least now I've went into the settings and turned on power button ends call so I can hang up now. Talked with google support and sent them a bug report awaiting their response.
hatdrc said:
I've read that some experienced this after an update to the phone app. I had this problem and it turned out something was wrong with the proximity sensor. I downloaded an app to test the phones sensors and it always said near for the proximity sensor. Had an RMA done on it
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What app did you use? I'll try it out.
Shadowblade19 said:
What app did you use? I'll try it out.
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https://play.google.com/store/apps/details?id=asd.vector.sensor
hatdrc said:
https://play.google.com/store/apps/details?id=asd.vector.sensor
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Yep mines saying NEAR for the proximity sensor. Guess I'm going to wait on the answer from Google support and RMA the device too. It's weird because I don't have any screen protector or anything to block the sensor and the proximity sensor was fine for the first 2 months.
Shadowblade19 said:
Yep mines saying NEAR for the proximity sensor. Guess I'm going to wait on the answer from Google support and RMA the device too. It's weird because I don't have any screen protector or anything to block the sensor and the proximity sensor was fine for the first 2 months.
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Mine too. I had no case or screen protector on it. They had me send a bug report first.
hatdrc said:
Mine too. I had no case or screen protector on it. They had me send a bug report first.
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Yeah I already sent them a bug report last night. Thanks for all the help appreciate it.
Closed per OP request.