do NOT buy samsung galaxy note 2 - Galaxy Note II Q&A, Help & Troubleshooting

I got an international unlocked samsung note 2 . It only worked for about 40 days and turned its belly up. It can not make phone call anymore. It has a white crossed circle on top and can not detect sim card. Samsung service said I need ship it to UK for repair. I shipped that junk via EMS costing me 45 bucks. Now it got stuck in UK custom and they need me to pay the custom fee. The repair company won't accept this item untill some one pay the custom fee. What is the hell!
I just want to smash that junk into Samsung's fat face

Sounds just about right for UK as this is the reason uk repair centre refuses to accept international parcel due to the customs issue and the hassle. Your best bet is somehow asking a forum member from uk to help you out and so on. I would help you out but currently out of UK. Or prepay the customs or call their customer helpline and try explaining it to say its going in for repairs etc... good luck.
Sent from my GT-N7100 using xda app-developers app

A bit of caveat emptor --- but you should have purchased it online with someone like Amazon or Mobile City Online. That way you have some sort of exchange recourse. Those places also offer "insurance" or extended warranties that cost about the same as what you paid for shipping that would enable a simple swap for a new equivalent.
I know it's hindsight - but for all of us early adopters, we always run that risk. The Note 2 is the third "get it before anyone else in the USA" phone that I have purchased from a company out of Singapore. The Galaxy S2 was the only phone I had an issue with and it was a simple self-repair of a bad home button.
Best of luck.

The thread should be don't buy phones from another country.
Sent from my GT-N7100 using xda app-developers app

Ynt: do NOT buy samsung galaxy note 2
That's normal. You ought to buy from right country.
GT-N7100 cihazımdan Tapatalk 2 ile gönderildi

Nice inflammatory title.
Accept the risk of buying a phone out of country or wait for the release.
Defects happen. No need to cry fowl on the model line.

This isnt about that. Regardless where yiu buy the phone it should be covered for warranty in any country. World is not as nig as it used to be. People travelling more and fast. It shoukd ne unified warranty supplied with considering how Huge samsung as a brand
Sent from my GT-N7100 using xda app-developers app

koalauk said:
This isnt about that. Regardless where yiu buy the phone it should be covered for warranty in any country. World is not as nig as it used to be. People travelling more and fast. It shoukd ne unified warranty supplied with considering how Huge samsung as a brand
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
This is the only thing that samsung lost out to Apple. Apple has world coverage...

You can go back tk icrowd if you want.
Sent from my GT-N7100 using xda app-developers app

Any product will have a certain amount of failures - it's bad luck this time. The real risk is (was) buying from overseas without an international warranty.

You could've just used that money to get it repaired at a local phone shop, it probably would've been less hassle and taken less time.
Sent from the rabbit hole.

so 1 bad experience is the reason why we shouldn't buy a note 2? I honestly have had 0 issues with Samsung ATM. I'll get a defective unit sooner or later. I had 4 iphone4 in the course of a year and every one had a damn bad problem (battery, screen, home button, and sold the last one when they exchanged it brand new). You're bound to get a bad one if you buy enough devices, but saying that you shouldn't buy a device because you got a bad one, and can't it through customs is a little exaggerated, don't u think? Regardless, best of luck! I hope it all works out for you.
Regards.

This thread needs to be reported....
Sent from my GT-N7100 using xda premium

koalauk said:
This isnt about that. Regardless where yiu buy the phone it should be covered for warranty in any country. World is not as nig as it used to be. People travelling more and fast. It shoukd ne unified warranty supplied with considering how Huge samsung as a brand
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
The world is exactly as big as it always has been... lol
Just because people travel more doesn't mean that companies should honor warranties for purchases made internationally. Especially since all countries handle/regulate warranties differently.

Sv: do NOT buy samsung galaxy note 2
I think the OP is an apple fan that can't convince himself how much better the note 2 is than any apple product
Sendt fra min GT-N7100 med Tapatalk2

An interesting yopic re buying samsung phones from different countries
I saw on a news story that samsung will not provide updates for the galaxy s4 unless you are in the country its bought from
Im trying to find the link but seems an interesting turn of events from sammy
Will stop us getting our hamds on cheaper handsets from foreign websites or even amazon
Ill post the link when u can find it
Sent from my GT-N7100 using xda premium

koalauk said:
This isnt about that. Regardless where yiu buy the phone it should be covered for warranty in any country. World is not as nig as it used to be. People travelling more and fast. It shoukd ne unified warranty supplied with considering how Huge samsung as a brand
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
You are reading my mind.
I contact the samsung support. Samsung pointed me to repair company and repair company pointed me to post office. No body really cares about it. Lot of finger pointing.
I will never buy a samsung product unless they have better customer support.

Haters gonna hate

nabilsweet007 said:
Haters gonna hate
Click to expand...
Click to collapse
This isn't about hating nor its no where near hating. It's all about spending money on a device costs as much as decent laptop and having no support or care company who manufactures and makes billions out of people like you as you choose to ignore or have no reason to feel in such way till it happens to you. I couldn't care less if it's HTC Nokia Sony or samsung who chooses this way to treat such a small global market. I like to point at the reason I say small as the world we live in Is a small place now a days. At the end of the day you should get a decent customer care from such companies.
Sent from my GT-N7100 using xda app-developers app

koalauk said:
This isn't about hating nor its no where near hating. It's all about spending money on a device costs as much as decent laptop and having no support or care company who manufactures and makes billions out of people like you as you choose to ignore or have no reason to feel in such way till it happens to you. I couldn't care less if it's HTC Nokia Sony or samsung at the end of day you should get a decent customer care from such companies.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Get insurance. Poblem solved.

Related

Buying Directly from Google Play store will give me Worldwide Warranty?

I've been looking for that Answer for about a week now.
Will I get International warranty with the GNEX if I buy it directly from Google Play Store?
I'm Brazilian, living in California and going back to Brazil next month.
I've been craving for a galaxy nexus since I saw it selling for 400 at the google play store but could not yet discover whether it`s warranty will work in Brazil or not.
I had read the whole disclaimer about the phone`s warranty both in google's and samsung's website and yet still could not find anything regarding this.
Does Anyone know if the warranty for this phone, if bought directly from google, is an worldwide warranty?
gardenalle said:
I've been looking for that Answer for about a week now.
Will I get International warranty with the GNEX if I buy it directly from Google Play Store?
I'm Brazilian, living in California and going back to Brazil next month.
I've been craving for a galaxy nexus since I saw it selling for 400 at the google play store but could not yet discover whether it`s warranty will work in Brazil or not.
I had read the whole disclaimer about the phone`s warranty both in google's and samsung's website and yet still could not find anything regarding this.
Does Anyone know if the warranty for this phone, if bought directly from google, is an worldwide warranty?
Click to expand...
Click to collapse
Surely they will only service it if you're still in the US. The exact same as no one in the US with a European version can get it serviced.
Is there any statement from google which clearly says that?
Because if it were like that why wouldnt they write that on their webpage?
I just cant find a reason why they wouldnt clearly state that as it would, at least, avoid many misunderstandings.
gardenalle said:
Is there any statement from google which clearly says that?
Because if it were like that why wouldnt they write that on their webpage?
I just cant find a reason why they wouldnt clearly state that as it would, at least, avoid many misunderstandings.
Click to expand...
Click to collapse
Well I'm just basing it on the usual terms of warranties. As I said, look at everyone in the US with a European Galaxy Nexus that can't directly deal with Samsung Europe.
You can always call and ask.
As it is a US only deal, it is 99% a US only warranty.
joshnichols189 said:
As it is a US only deal, it is 99% a US only warranty.
Click to expand...
Click to collapse
If that's the case would I better buy the European one from amazon?
Or do you guys think that I wont get the warranty to work in brazil on neither of them?
The problem is that this phone is so f* expensive in Brazil, U$1000, and even buying it there, if it comes defective I have a good chance of being Samsunged by them, as they already did it to me refusing to exchange a defective galaxy 5.
gardenalle said:
If that's the case would I better buy the European one from amazon?
Or do you guys think that I wont get the warranty to work in brazil on neither of them?
The problem is that this phone is so f* expensive in Brazil, U$1000, and even buying it there, if it comes defective I have a good chance of being Samsunged by them, as they already did it to me refusing to exchange a defective galaxy 5.
Click to expand...
Click to collapse
Just get a cheapo Google Play one or a Euro one if you can get a better deal. You probably won't have a warranty either way.
Well, any sort of support back in Brazil sucks anyway. Usually I don't rely on that to decide about an electronic device.
Yes, I'm Brazilian. Eventually, if you're lucky, you could find some decent support, but it will not the rule, just an isolated case.
Is it officially released there already?
Im from Venezuela (next to brazil) i bought mine from Amazon and i got no warranty neither from Google nor from samsung, i could always send to samsung europe, but meh, it will cost more the shipping than buying another phone lol..
And you always have XDA <3
It has warranty support only in the US. Trouble is, the warranty is actually the manufacturer's warranty, and Samsung's support is notoriously slow/bad. The only reason the US version is worth getting it's not all that much worth rooting the device (except maybe to overclock the processor).
Yeah, like the other guys said, it's only in the U.S. Although, if your phone breaks down while you're in Brazil, you can send it to any family or friends staying in the U.S. and have them ship it to Google or Samsung for you?
chancy319 said:
Yeah, like the other guys said, it's only in the U.S. Although, if your phone breaks down while you're in Brazil, you can send it to any family or friends staying in the U.S. and have them ship it to Google or Samsung for you?
Click to expand...
Click to collapse
I could even do that but it's easier said than done. To send it to the US and try to get it back seems too risky taking brazilian post officers into account. And I can even get taxed again for doing that.
Is the failure margin of this phone that high? I don't plan to flash custom rooms or anything...
Sent from my MB860 using XDA
gardenalle said:
I could even do that but it's easier said than done. To send it to the US and try to get it back seems too risky taking brazilian post officers into account. And I can even get taxed again for doing that.
Is the failure margin of this phone that high? I don't plan to flash custom rooms or anything...
Click to expand...
Click to collapse
Well the failure rate of any phone is measurable for sure, but the odds aren't very high. Chances are you'll get the device and it'll work just fine.
Actually, my last 2 phones were dead at some point, Motorola defy and Optimus 3D.
My current atrix reboots itself sometimes but it's not something to get too worried about, at this point at least.
The thing is that all this new phones don't seem reliable at all.
If I am to buy a disposable phone again I will get mad. And unfortunately I've seen a lot of stories about failing gnexus.
Does someone knows the actual statistics about broken gnexus?
What is the most common problem with them?
Sent from my MB860 using XDA
martonikaj said:
Surely they will only service it if you're still in the US. The exact same as no one in the US with a European version can get it serviced.
Click to expand...
Click to collapse
I asked this question to apple and they told me that I could take any apple product into any apple store around the world and they would honor the warranty. I just need to provide proof of purchase.
Many laptop providers also provide international warranties.
What I would say to the OP, buy a phone that you know can be serviced in Brazil even if for a fee. For 400 its a steal. If you like, buy two and sell one when you get there at a profit and save the profit for the cost of having to repair the phone if it ever comes to that
Sent from my Galaxy Nexus using Tapatalk 2
Apple warranty is really amazing.
My brother exchanged his ipod touch, bought in Italy, more than 4 times in Brazil.
If I knew Samsung's warranty were like theirs I would buy the phone with my eyes closed.
Sent from my MB860 using XDA
gardenalle said:
Apple warranty is really amazing.
My brother exchanged his ipod touch, bought in Italy, more than 4 times in Brazil.
If I knew Samsung's warranty were like theirs I would buy the phone with my eyes closed.
Sent from my MB860 using XDA
Click to expand...
Click to collapse
Apple doesn't cover International iPhones, only Brazilian ones, don't get fooled.
AND, the same as the others, the warranty is a lottery. Already had a lot of friends facing problems with Apple's Warranty in Brazil.
Well, is it reliable to buy the gnex from amazon?
Will I get the pentaband version anyway? (Is there another? Or is it just a rumor?)
About the software version, should I be worried about that?
Sent from my MB860 using XDA
I've only just got my GNex like two days ago so I don't know how high the failure rate is but I doubt that there's anything that can't be fixed through browsing XDA except hardware failures. I say, go with the Play Store. You should be fine. I think the Amazon one is pentaband too.
Well, I end up buying the SA version of the Nexus at Amazon. I'm very pleased.
Sent from my Galaxy Nexus using XDA

where can get my international samsung galaxy nexus repair here in the US

i have an international samsung galaxy nexus that had a broken sim tray(it doesn't read sim card), i try to call samsung they refuse to do anything for me because its an international. anyone know where i can get it fix here in the usa, im am located in florida... thanks
Just call Samsungs U.S. number. They will open up a ticket and have you mail the phone in.
Sent from my T-Mobile G2 using xda premium
hey thanks for the reply, but when i call the us number, they say the phone is international they do not support it
Is one of the SIM pins broke from it and that's why it doesn't read the SIM card?
Sent from my Galaxy Nexus using XDA
dynamikd said:
Just call Samsungs U.S. number. They will open up a ticket and have you mail the phone in.
Sent from my T-Mobile G2 using xda premium
Click to expand...
Click to collapse
They won't service the international phone. He has no warranty they're in no obligation to help.
OP, you may be able to contact Samsung US about buying the replacement part or paying for the work to be done, but you won't be getting free warranty work done by anyone.
Sent from my Galaxy Nexus using xda premium
martonikaj said:
They won't service the international phone. He has no warranty they're in no obligation to help.
OP, you may be able to contact Samsung US about buying the replacement part or paying for the work to be done, but you won't be getting free warranty work done by anyone.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have the same problem as OP and am willing to pay. I've called multiple "authorized" Samsung repair centers where I live in Austin and none of them are willing to fix it. Like the OP, I called Samsung USA who referred me to Samsung UK. Both are unwilling to accept the phone for repair even though I'm willing to pay. Does anybody know of a repair shop that might do this type of work? At this point I'm willing to try anything to save from buying another GN.
I end up buying another one from Google play witch I had to send back because of dead pixel..I sold my broken one pay over $600 for it sold it for 280..never buy international phone again
Sent from my SGH-T999 using xda premium
fineazbro said:
I end up buying another one from Google play witch I had to send back because of dead pixel..I sold my broken one pay over $600 for it sold it for 280..never buy international phone again
Click to expand...
Click to collapse
Not to be rude, but it was 100% known at the time the phone came out that you wouldn't get a warranty with your purchase when buying grey market. Next time you want to buy an international phone, buy it from a reputable importer that will handle international warranty claims.
We shouldn't have to worry about this with the next Nexus, as it'll surely launch right from the start in the Play Store.
Its not that I was willing to pay for the repair it just they wasn't willing to help me at all ..beside the phone is made by Samsung money goes to one pocket..why not fix it and have me pay for the repair
Sent from my SGH-T999 using xda premium
fineazbro said:
Its not that I was willing to pay for the repair it just they wasn't willing to help me at all ..beside the phone is made by Samsung money goes to one pocket..why not fix it and have me pay for the repair
Click to expand...
Click to collapse
Because you didn't buy it from Samsung US, you bought it grey market from someone else. You don't get a warranty from "Samsung", unfortunately. You only get a warranty from the area you bought it, assuming you bought it legitimately (no one importing did, technically).
martonikaj said:
Because you didn't buy it from Samsung US, you bought it grey market from someone else. You don't get a warranty from "Samsung", unfortunately. You only get a warranty from the area you bought it, assuming you bought it legitimately (no one importing did, technically).
Click to expand...
Click to collapse
I think the bigger problem here is not having anyone to help even if the customer is willing to pay. I am having an international phone too with many problems now but not a single person is willing to service it in America. If anyone could let me know of some service centres then that would be much appreciated.
There is actually one in florida that does it. PM a user named manbearpig, he has the name of the shop.
lowandbehold said:
There is actually one in florida that does it. PM a user named manbearpig, he has the name of the shop.
Click to expand...
Click to collapse
Thank you, will do that.
Any luck? I'm just trying to find a repair shop that will actually fix my phone instead of flashing it and sending it back.
yes there is!!
im who manbearpig and many other xda members have sent their phones.... i guarantee it will look new and work perfectly... no flashing bs... i hate to tell whoever thinks flashing fixed a broken sim pin but they shouldnt be trying to repair anything...
message me ... and yes it is legit.. out of respect for xda and their rules i wont give details in forum...

Post Note 2 Sales deals here

Hello XDA:
I'm looking to shop for a Galaxy Note 2, with clean IMEI number, anyone know of a best place to buy it off the contract? I want a brand New in the box etc...
If anyone know, please post the deals in this thread...
Thanks,
I'm sure it will help many people who are looking to buy one.
Went to best buy. Traded in my phone. They paid me about $200 bucks for my phone, and beat Tmobile's price of $319 for the note. Best Buy sold me a note for $219 bucks, and THEN they subtracted the $200 they gave me for my old phone. I walked out with a new note 2 only paying $37.70. (I must make notice that I also purchased their warranty which replaces the phone if ANYTHING bad happens to it *minus theft* and a case, which they also matched the price of another site on and since they didnt have any otter boxes)
All in all, i think Best Buy has the competition beat here, but i please IMPLORE others to post me a better deal....maybe then i can tell them to price match that and they can give me some of my $40 bucks back lol!
Superthrust said:
Went to best buy. Traded in my phone. They paid me about $200 bucks for my phone, and beat Tmobile's price of $319 for the note. Best Buy sold me a note for $219 bucks, and THEN they subtracted the $200 they gave me for my old phone. I walked out with a new note 2 only paying $37.70. (I must make notice that I also purchased their warranty which replaces the phone if ANYTHING bad happens to it *minus theft* and a case, which they also matched the price of another site on and since they didnt have any otter boxes)
All in all, i think Best Buy has the competition beat here, but i please IMPLORE others to post me a better deal....maybe then i can tell them to price match that and they can give me some of my $40 bucks back lol!
Click to expand...
Click to collapse
I find it hard to believe best buy is selling note 2 for 219 off contract
Sent from my SGH-T889 using Tapatalk 2
The only good deal I found was 249 at best buy. I ordered one for my wife.
Sent from my cm_tenderloin using xda app-developers app
For the love of god could you people specify whether you got it off or on contract. Jesus Christ I feel like im taking crazy pills!!!!
Sent from my SGH-T889 using xda app-developers app
That was def with contract.
Sent from my SGH-T889
Well, it seems the Note 2 from T-Mobile's website is back-ordered. Does anyone know how long it generally takes for the new stocks to come in?
Mod Edit:
Selling, trading and exchanging devices or any item will no longer be permitted in any forum or via Private Messages.
http://forum.xda-developers.com/announcement.php?a=81
I got mine on contract. I thought that's what we were talking about. Calm down... The original person never specifically asked for either so I told them my deal. Can't get mad if you didn't specify!
Sent from my SGH-T889 using Tapatalk 2
Actually He did say he was looking for one with no CONTRACT. Theres no way they could be 200 withouth contract OP, ur looking to spend at least 500-600
Sent from my SAMSUNG-SGH-I317 using Tapatalk HD
samsung is giving out free flip cases and nfc tags and 50% codes off accessories on their site all you have to do is sign up here
http://smgm.us/69V
Anyone wanna tell If this is legit?
Sent from my SGH-T889 using Tapatalk 2
Superthrust said:
Anyone wanna tell If this is legit?
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
yes it is. Samsung has given out flip covers in other countries but this is a first for US owners.
Beware of userid:Loaferkan
Guys this guy and he sold me a bad imei number cellphone(note 2) last week in NewYork and it seems he has been doing this business on online forums and craigslist for a number of years.I regret being a victim but do not want you guys to be part of his cheating business.He gave me he box which has different imei than the actual imei number of the phone.This guy is a professional thief who is well educated but for the very wrong cause.He might change his id but his name is and do not deal with him.
MOD EDIT : Contact the Police
Jaimesco12 said:
Actually He did say he was looking for one with no CONTRACT. Theres no way they could be 200 withouth contract OP, ur looking to spend at least 500-600
Sent from my SAMSUNG-SGH-I317 using Tapatalk HD
Click to expand...
Click to collapse
You are right!
haldi15 said:
samsung is giving out free flip cases and nfc tags and 50% codes off accessories on their site all you have to do is sign up here
http://smgm.us/69V
Click to expand...
Click to collapse
Just did mine. Thanks!
Sent from my SAMSUNG-SGH-I317 using xda premium
I bought mine from a tmobile store owner for 650 cash. The owner had used it for one week and just likes to try all the phones out. Got a free 32gb Samsung card, case, battery and screen protector. Oh ya and some random car charger. Came with a bill of sale and IMEI number on it ^_^
Sent from my SGH-T889 using Tapatalk 2
Lol, scott that kinda sounds shady but i believe you. I just was not aware that any corp store could do that. Especially giving the accessories with it.
Kinda makes me wanna think twice about returning my phones next time. I do that alot...and by that, i mean like the guy, buy and try new phones quite a bit...at least, ones they don't end up sending me for free
haldi15 said:
samsung is giving out free flip cases and nfc tags and 50% codes off accessories on their site all you have to do is sign up here
http://smgm.us/69V
Click to expand...
Click to collapse
Unfortunately, the supplies for the offer have run out.
Superthrust said:
Lol, scott that kinda sounds shady but i believe you. I just was not aware that any corp store could do that. Especially giving the accessories with it.
Kinda makes me wanna think twice about returning my phones next time. I do that alot...and by that, i mean like the guy, buy and try new phones quite a bit...at least, ones they don't end up sending me for free
Click to expand...
Click to collapse
It was a tmobile store but not an official one. It is called emobile in garden Grove ca. All I wanted was a legitimate bill of sale. I tried ten different people on Craigslist but no one would even give me a bill of sale.
Sent from my SGH-T889 using Tapatalk 2

Craiglslist safe?

Should I buy a note 3 off Craig's list or is it dangours. If its Eip I'm screw right?
Sent from my GT-I9505G using XDA Premium 4 mobile app
spodie said:
Should I buy a note 3 off Craig's list or is it dangours. If its Eip I'm screw right?
Sent from my GT-I9505G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
it is safe as long as you meet in a public place like a Starbucks or something.
Sent from my SM-N900T using Tapatalk now Free
You run the risk of buying a stolen devices or from a person who has been delequent on payments. For this reason, I would personally not buy and always will never buy any cellphones from craigslist. I see too many horror stories. But if you insist on buying Id make sure to ask the right questions before you buy and test the device before paying
Sent from my SM-N900T
When I buy phone off Craig's I meet only at T-mobile store and have store clerks check with T-mobile Customer Service to make sure phone is paid off and not reported stolen, then I ask to notate my account that I am the owner of the phone now and it being paid for.
This way old owner has no legal right to claim it stolen, since he is right there present with me along with store of other witnesses.
djpaul said:
When I buy phone off Craig's I meet only at T-mobile store and have store clerks check with T-mobile Customer Service to make sure phone is paid off and not reported stolen, then I ask to notate my account that I am the owner of the phone now and it being paid for.
This way old owner has no legal right to claim it stolen, since he is right there present with me along with store of other witnesses.
Click to expand...
Click to collapse
Never thought of doing it that away. Smart
Just sold my Note 2 on Craigslist. Went very smooth. Nice young lady. Even made a little extra cash unlocking it for her.
Sent from my SM-N900T using XDA Premium 4 mobile app
Bought my note 3 on Craigslist. Easy transaction at a local Starbucks.
Sent from my SM-N900T using XDA Premium 4 mobile app
No because even if you go to t mobile the phone is legit the person can later say the phone is stolen n then your phone is messed up
Sent from my SM-N900T using Xparent Pink Tapatalk 2
atlprettygirl2145 said:
No because even if you go to t mobile the phone is legit the person can later say the phone is stolen n then your phone is messed up
Sent from my SM-N900T using Xparent Pink Tapatalk 2
Click to expand...
Click to collapse
Not If the imei is transferred to a different account. Also, if this is a concern you can get a signed sales record.
Plus AFAIK, they don't blacklist stolen phones anyway. There's been some pressure from government officials to make this happen. But I don't think there's been anything yet.
Sent from my SM-N900T using XDA Premium 4 mobile app
Why not I bought one for 350 and I'm typing on it now lol
Sent from my SM-N900T using xda app-developers app
I bought one for 550 and this Tuesday my service went out, when I called they told me my phone was reported lost. I just told the guy, I have it right here. And he unblocked it.
TRUE STORY:
I bought a phone from CL, met at a TMobile location, ask them to transfer the IMEI to my line. so far so good??
No... I used the phone for a few month and one morning, no more network. I try my ATT SIM and it works. I call TMobile, they tell me I need to change the SIM what I do, still nothing. I send the phone to Samsung, they dont see any issue.
Call back to TMo, they tell me the phone was declared stolen and there is NOTHING I can do because I am not the original buyer!! a complete RIP-OFF.
The worst is that they wont take any responsability
At least ATT transfer the number to your account as long as you have the info of the previous owner so the phone really belongs to you while TMobile just say there is nothing they can do.
I first believe this blacklist system would be a great thing to avoid stolen phones, but the way it is implemented is so wrong that the only looser is the guy at the end of the food chain.
If you buy from CL, ALWAYS ask for the original receipt!!!! if they dont have it, it is fishy! and if you can have a bill of sale
CarpeNoctem said:
TRUE STORY:
I bought a phone from CL, met at a TMobile location, ask them to transfer the IMEI to my line. so far so good??
No... I used the phone for a few month and one morning, no more network. I try my ATT SIM and it works. I call TMobile, they tell me I need to change the SIM what I do, still nothing. I send the phone to Samsung, they dont see any issue.
Call back to TMo, they tell me the phone was declared stolen and there is NOTHING I can do because I am not the original buyer!! a complete RIP-OFF.
The worst is that they wont take any responsability
At least ATT transfer the number to your account as long as you have the info of the previous owner so the phone really belongs to you while TMobile just say there is nothing they can do.
I first believe this blacklist system would be a great thing to avoid stolen phones, but the way it is implemented is so wrong that the only looser is the guy at the end of the food chain.
If you buy from CL, ALWAYS ask for the original receipt!!!! if they dont have it, it is fishy! and if you can have a bill of sale
Click to expand...
Click to collapse
Seems like some folks are claiming insurance fraud then selling the phones then the IMEI becomes black listed - very bad ethically and morally.
I personally have sold a few of my old iphones and more recently Galaxy S4 with no paperwork. The person checks it out it works give me cash and then bye bye. I try and prevent giving them my receipts or documents as they contain personal information on them. However I would show them it if asked.
Just curious why would some people sell their note 3 craigs list and not return it under the 14 days? Perhaps they have an upgrade and want to cash it out for a profit?
rg1973 said:
Why not I bought one for 350 and I'm typing on it now lol
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
350 for a note 3? that is crazy cheap. Must have purchased it under contract or something
Limeybastard said:
Seems like some folks are claiming insurance fraud then selling the phones then the IMEI becomes black listed - very bad ethically and morally.
I personally have sold a few of my old iphones and more recently Galaxy S4 with no paperwork. The person checks it out it works give me cash and then bye bye. I try and prevent giving them my receipts or documents as they contain personal information on them. However I would show them it if asked.
Just curious why would some people sell their note 3 craigs list and not return it under the 14 days? Perhaps they have an upgrade and want to cash it out for a profit?
Click to expand...
Click to collapse
Yeah, they sell it for cash, but that doesn't make sense at all with T-Mobile now. Since you end up paying $700 for a phone. There is no point in selling it for $500 on craigslist unless you plan to commit fraud or whatever. Now, if it's contract like the other carriers, it makes sense and you can make a little bit of money.
All I can say is meet at the T-Mobile store and verify the phone is paid off. Then if possible (not sure if they would allow this) ask a T-Mo rep to make a note on the seller's account that the phone is being sold to your account and vice versa on your account. If the seller is okay with this, then it should give you a hint that he's a somewhat honest person, but anything can still happen. I say just buy the phone from T-Mobile, authorized retailer, or Newegg/Amazon.
DKYang said:
Yeah, they sell it for cash, but that doesn't make sense at all with T-Mobile now. Since you end up paying $700 for a phone. There is no point in selling it for $500 on craigslist unless you plan to commit fraud or whatever. Now, if it's contract like the other carriers, it makes sense and you can make a little bit of money.
All I can say is meet at the T-Mobile store and verify the phone is paid off. Then if possible (not sure if they would allow this) ask a T-Mo rep to make a note on the seller's account that the phone is being sold to your account and vice versa on your account. If the seller is okay with this, then it should give you a hint that he's a somewhat honest person, but anything can still happen. I say just buy the phone from T-Mobile, authorized retailer, or Newegg/Amazon.
Click to expand...
Click to collapse
Good points raised. I was going to return mine and get a craigs list used T mobile version, but it ain't worth the 200 dollar or less saving for me. Like you mentioned why would they sell the t mobile one when they can get their money back from store minus 50 perhaps.
Bought mine for 600 yesterday it was still sealed I love this phone so much!
Sent from my SM-N900T using XDA Premium 4 mobile app
You have to take precautions.
Have something in writing when buying or selling. Include the serial number and IMEI number then both sign it.
I have sold and bought a handful of phones with no problems. Yes I do consider myself lucky because stuff does happen.
Avoid PayPal and high check amount transactions. They are scams.
phones
I didn't know tmo had changed like this... I thought you could just pop in a sim card and be done... so now there like sprint and verizon with a id per phone?
Ya, I've seen several times, someone pays the initial down payment on a phone (or 0 down), sells the phone for full price, then defaults on the payment. The buyer usually doesn't find out for 3 months. Definitely meet at a store.
Sent from my SM-N900T using Tapatalk 4

Samsung blocking imei's by what method?

If the rumor is true and Samsung is truly going to block imei's after September 30th of phones not replaced under the recall how would they go about doing this? I would assume by silent OTA. Would running twrp and custom ROM be able to stop this from happening? Before anyone assumes I'm not replacing device by choice this is not true. My eBay seller is unwilling to exchange my device and Samsung is unwilling to help since it was bought on eBay and device is international and I'm in the usa. So I'm in a bad spot and refuse to have a$900 paper weight. I'm looking into other options with eBay on somehow getting my money back but it looks to be a long shot.
Sent from my SM-N930F using Tapatalk
flyinj54 said:
If the rumor is true and Samsung is truly going to block imei's after September 30th of phones not replaced under the recall how would they go about doing this? I would assume by silent OTA. Would running twrp and custom ROM be able to stop this from happening? Before anyone assumes I'm not replacing device by choice this is not true. My eBay seller is unwilling to exchange my device and Samsung is unwilling to help since it was bought on eBay and device is international and I'm in the usa. So I'm in a bad spot and refuse to have a$900 paper weight. I'm looking into other options with eBay on somehow getting my money back but it looks to be a long shot.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
How did you pay? With PayPal? Cause in pretty sure they can get the refund done with their return policy for customers if you go through them.
Sent from my SAMSUNG-SM-N930A using Tapatalk
I don't think it involves an ota, the block list is sent to the carriers. I think it was intended for stolen phones.
Working with eBay is your best bet, from the sounds of it. Best of luck.
Sent from my SM-N930T using Tapatalk
IMEIs can be blocked through networks not by OTA or software, it's literally a block from using any mobile network by the network worldwide.
Yes I did use PayPal and a credit card that is setup through them. I am within the 30 day return window. I did read that the return is only valid through a defective product or item received not as described. I would consider the recall a defect but we willing have to see if they agree. What is the likelihood they would send all these imei's blocks to every carrier in the usa on an international phone? I would that would be highly unlikely. I would say the usa versions imei's I could see being blocked but an international devices imei? What do you think?
I reread a post that it would be worldwide block through all carriers. I can't hardly believe they can do this on a product you bought that they won't replace because Of where you bought it. This is becoming a real pita
Sent from my SM-N930F using Tapatalk
flyinj54 said:
If the rumor is true and Samsung is truly going to block imei's after September 30th of phones not replaced under the recall how would they go about doing this? I would assume by silent OTA. Would running twrp and custom ROM be able to stop this from happening? Before anyone assumes I'm not replacing device by choice this is not true. My eBay seller is unwilling to exchange my device and Samsung is unwilling to help since it was bought on eBay and device is international and I'm in the usa. So I'm in a bad spot and refuse to have a$900 paper weight. I'm looking into other options with eBay on somehow getting my money back but it looks to be a long shot.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
rumors are rumors.....unless samsung release a statement stating that they are going to ban the IMEI everything is smoke and daggers.........exchange can always be done at the sammy regional store/office where they device was first purchased (in this case...where ebay seller got the phones from initially)
while the F version is called the "international" version....each region has their own variation of the F model......
buying from ebay is like buying your neighbor's car......once purchase in good faith......your neighbour is not responsible for any maintenance thereafter.....
flyinj54 said:
Yes I did use PayPal and a credit card that is setup through them. I am within the 30 day return window. I did read that the return is only valid through a defective product or item received not as described. I would consider the recall a defect but we willing have to see if they agree. What is the likelihood they would send all these imei's blocks to every carrier in the usa on an international phone? I would that would be highly unlikely. I would say the usa versions imei's I could see being blocked but an international devices imei? What do you think?
I reread a post that it would be worldwide block through all carriers. I can't hardly believe they can do this on a product you bought that they won't replace because Of where you bought it. This is becoming a real pita
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
IMEIs are blocked worldwide when they are blocked. It's a worldwide system for stopping device usage after phone theft.
Omg I don't want a $1200 CAD paperweight..
I think a lot of the ebay seller, ebay themselves, and PayPal issues and problems regarding refunds and exchanges. Is mainly due to the fact that the recalls were new and no one really had any idea of how to go about it and were just pushing blame.
If you wait a little bit for the smoke to Settle and there is a little more clarity on what is going on, in regards to the recalls and procedures.
Maybe some of these entities may reverse or take a different stand on their earlier decisions if you revisit them, after they get a better understanding of what is going on and how their earlier decision just left their consumers. Screwed. Especially ebay and PayPal who are suppose to protect the consumers with buyers protection.
NIKKOTUASON said:
Omg I don't want a $1200 CAD paperweight..
Click to expand...
Click to collapse
Are you in the same position as myself?
Sent from my SM-N930F using Tapatalk
flyinj54 said:
Are you in the same position as myself?
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
My seller (never-msrp) is just giving me the run around. I keep messaging him/her/them but their telling me their still waiting on what Samsung is going to do and or tell them how to act when being asked about returns.
I don't want to return my device. My device works beautifully. But now this $hit Samsung might deactivate non exchanged possibly dangerous phones has got me worried and Ihave no idea what to do...
Just saw this article:
http://www.androidauthority.com/samsung-remotely-deactivate-defective-galaxy-note-7-715862/
sakohunter said:
I think a lot of the ebay seller, ebay themselves, and PayPal issues and problems regarding refunds and exchanges. Is mainly due to the fact that the recalls were new and no one really had any idea of how to go about it and were just pushing blame.
If you wait a little bit for the smoke to Settle and there is a little more clarity on what is going on, in regards to the recalls and procedures.
Maybe some of these entities may reverse or take a different stand on their earlier decisions if you revisit them, after they get a better understanding of what is going on and how their earlier decision just left their consumers. Screwed. Especially ebay and PayPal who are suppose to protect the consumers with buyers protection.
Click to expand...
Click to collapse
recalls work different way.....since the device it not defective......so i don't think its a matter of pushing blame.......
buyer protection is only useful when you haven't got the item or it isn't what is described.........the devices wasn't defective when you received it......it was in working order.......at this point....its mostly out of ebay's hands since it came as advertised......
paypal will probably look at it....and say.....the transaction was made in good faith between you and the seller......(because the product came as advertised...recall does not fall into "defective" categories).........
the ebay seller depending on who it is....may help you with the exchange.....each seller can have their own terms and condition though.......i checked a couple of listing....and most of them say that you have a 12 month manufacturing warranty.....(i think the key word is manufacture....which means its samsung).......so its more like if the seller is willing to help....but most likely you will have to deal with samsung yourself......
It will be a good move though... Considering many airlines are banning it on flight, hopefully this will encourage them to lift the ban...
NIKKOTUASON said:
My seller (never-msrp) is just giving me the run around. I keep messaging him/her/them but their telling me their still waiting on what Samsung is going to do and or tell them how to act when being asked about returns.
I don't want to return my device. My device works beautifully. But now this $hit Samsung might deactivate non exchanged possibly dangerous phones has got me worried and Ihave no idea what to do...
Click to expand...
Click to collapse
i don't think they will go to that extreme.....and honestly....unless samsung release a statement about IMEI block...i will take it as a grain of salt.......remember......its only someone in reddit that is talking about it.......with no proof that except for what he wrote about the phone call.......but samsung france haven't release any statement to that fact.....
if you know where your phone was first purchased......then you can call the samsung number for that region and see what you can do......
NIKKOTUASON said:
My seller (never-msrp) is just giving me the run around. I keep messaging him/her/them but their telling me their still waiting on what Samsung is going to do and or tell them how to act when being asked about returns.
I don't want to return my device. My device works beautifully. But now this $hit Samsung might deactivate non exchanged possibly dangerous phones has got me worried and Ihave no idea what to do...
Click to expand...
Click to collapse
Keep on contact with me and I'll do the same if we come with any resolutions please share
Sent from my SM-N930F using Tapatalk
flyinj54 said:
Keep on contact with me and I'll do the same if we come with any resolutions please share
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
Yes will do for sure. Well it seems like never-msrp isn't going to be of any help here as they keep giving me the same answers to my many different questions, so it seems like I'll be contacting Samsung Vietnam tomorrow to see what I can do.
P.S.
Never-msrp keeps telling me that Vietnam models are not affected, I wonder if it's true?
NIKKOTUASON said:
Never-msrp keeps telling me that Vietnam models are not affected, I wonder if it's true?
Click to expand...
Click to collapse
The Aussie supplied phones are made in Vietnam and are all being recalled.. Dunno if they are different to the Vietnamese market models though hardware wise.
Sent from my SM-N930F using Tapatalk
Samsung is not blocking affected phones:
http://m.androidcentral.com/samsung-refutes-note-7-remote-deactivation-reports
Who would have thought that a random reddit post was not true.
Sent from my SM-G930W8 using XDA-Developers mobile app
tonymy01 said:
The Aussie supplied phones are made in Vietnam and are all being recalled.. Dunno if they are different to the Vietnamese market models though hardware wise.
Click to expand...
Click to collapse
Vietnam is affected... china made are most probably not

Categories

Resources