[Q] S Pen airview doesnt work on some areas of screen - Galaxy Note II Q&A, Help & Troubleshooting

Hey,
I bought note 2 few days ago and I have noticed that S Pen airview icon (small blue circle) does not work on lower right hand corner of my screen. When I hover the pen over that part of screen that blue circle does not appear at all but every thing else works fine (display, touch)
is this a manufacture fault? Is there anyway to fix this? or should I take it back to the shop?
Thanks

theunlucker said:
Hey,
I bought note 2 few days ago and I have noticed that S Pen airview icon (small blue circle) does not work on lower right hand corner of my screen. When I hover the pen over that part of screen that blue circle does not appear at all but every thing else works fine (display, touch)
is this a manufacture fault? Is there anyway to fix this? or should I take it back to the shop?
Thanks
Click to expand...
Click to collapse
Your device is not faulty.
The area indicated in the picture is not supported by the S-Pen due to a normal but minor limitation of the operation of the S pen feature.

anson5549 said:
Your device is not faulty.
The area indicated in the picture is not supported by the S-Pen due to a normal but minor limitation of the operation of the S pen feature.
Click to expand...
Click to collapse
erm I didnt post a picture earlier.....anyways I have now attached a picture of the area where s pen airview doesn't work. Also this area is not responsive for air view on any app, home screen , etc.
is anyone else having the same problem?

Related

[q] bottom 3 lights issue

hey guys i just noticed the bottom 3 buttons,well the home and menu buttons light up in low light,a bluish tint to them but the far left one (back button) is a lot dimmer than the other 2,hardware issue? because iv only just had it back from repair
regards,
BATFINK
Could you post a pic?
BATFINK74 said:
hey guys i just noticed the bottom 3 buttons,well the home and menu buttons light up in low light,a bluish tint to them but the far left one (back button) is a lot dimmer than the other 2,hardware issue? because iv only just had it back from repair
regards,
BATFINK
Click to expand...
Click to collapse
just tested mine (finger over sensor) and they are all the same brightness.
prime_225 said:
Could you post a pic?
Click to expand...
Click to collapse
i`ll try and post a pic later on,its what i thought tho,the same are the same colour and brightness,(back button on mine isnt iv ran the functionality test *#*#3424#*#* ran the button and led test,its still dimmer than the other 2,do you think it could be corrupted software or deffo hardware?
BATFINK74 said:
i`ll try and post a pic later on,its what i thought tho,the same are the same colour and brightness,(back button on mine isnt iv ran the functionality test *#*#3424#*#* ran the button and led test,its still dimmer than the other 2,do you think it could be corrupted software or deffo hardware?
Click to expand...
Click to collapse
I would think that there is only one light source, probably an LED. Typically with these things a clear plastic part routes light to the three buttons from a single source. I would guess that's a hardware issue and if it bothers you (it would me) send it back again.
Hi
farnsbarns said:
I would think that there is only one light source, probably an LED. Typically with these things a clear plastic part routes light to the three buttons from a single source. I would guess that's a hardware issue and if it bothers you (it would me) send it back again.
Click to expand...
Click to collapse
Spot on. There is a YouTube video somewhere of how to replace the LCD screen, and there is a complicated task of lining up the light guides used for the three buttons, I suspect they just haven't done it very well.
It will not be a software issue.
Regards
Phil
if youre using a custom rom, it may be the rom?
thanks guys,iv only just had it back from being repaired,they put a new lcd and bezel,also new internal battery,they couldnt have lined it up properly as 2 of the buttons light up,just one doesnt and it is annoying,whats even more annoying is having to send it back again? could i play hell and demand a new phone for my inconvenience and being messed about?
BATFINK74 said:
thanks guys,iv only just had it back from being repaired,they put a new lcd and bezel,also new internal battery,they couldnt have lined it up properly as 2 of the buttons light up,just one doesnt and it is annoying,whats even more annoying is having to send it back again? could i play hell and demand a new phone for my inconvenience and being messed about?
Click to expand...
Click to collapse
i demanded a replacement, they agreed, but i had to send it off anyway, and wait for the replacement to be sent
they didn't send a replacement after all of that , they just repaired it again (properly though)

[Q] problem while hovering

i face a problem with my spen during the hovering. while i hover the s pen on my screen, applications, where i hover my pen, opens. what can i do???
pani169 said:
i face a problem with my spen during the hovering. while i hover the s pen on my screen, applications, where i hover my pen, opens. what can i do???
Click to expand...
Click to collapse
You are suffering from greater sensitivity setting of the pen read this thread
http://forum.xda-developers.com/showthread.php?t=1925212
you can either adjust the potentiometer beneath the switch on the S pen or take it to the service center,

Screen Sensitivity is low in some areas?

I have lower screen sensitivity in the bottom right corner where the letter L is and the Enter is. Sometimes it will take tree taps to get the letter l to show up on the screen while for everything else it works with barely touching it. Do you guys have this as well? Some people have reported this as well.
The weird thing is that when drawing, that part of the screen works just fine with finger or the s pen, its only noticeable when pressing...
Does anyone know how to calibrate the screen? It was in the setting before but now i can't find it.
I have noticed the same
goldt said:
I have lower screen sensitivity in the bottom right corner where the letter L is and the Enter is. Sometimes it will take tree taps to get the letter l to show up on the screen while for everything else it works with barely touching it. Do you guys have this as well? Some people have reported this as well.
The weird thing is that when drawing, that part of the screen works just fine with finger or the s pen, its only noticeable when pressing...
Does anyone know how to calibrate the screen? It was in the setting before but now i can't find it.
Click to expand...
Click to collapse
I have the same issue but not exactly same areas. Any ideas?
Sent from my GT-N7100 using Tapatalk 2
goldt said:
I have lower screen sensitivity in the bottom right corner where the letter L is and the Enter is. Sometimes it will take tree taps to get the letter l to show up on the screen while for everything else it works with barely touching it. Do you guys have this as well? Some people have reported this as well.
The weird thing is that when drawing, that part of the screen works just fine with finger or the s pen, its only noticeable when pressing...
Does anyone know how to calibrate the screen? It was in the setting before but now i can't find it.
Click to expand...
Click to collapse
I have the same
I thought it was zagg HD screen protector but i guess its not. I would like to calibrate the screen but can't find this option on the Galaxy Note 2.
I think the screen protector is to blame !
Send with Note 2
Wanam 1.5
Motomoto00 by Raubkatze
I have the same issue, around letters 't' and 'a' when using on screen qwerty keyboard in portrait mode...
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Yes, in the right side loses some sensivity
Enviado desde mi GT-N7100 usando Tapatalk 2
I found out that it was due to the screen protector... I took it off and sensitivity is normal now
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
+1 with the letter "n" (but not right now for unknown reasons).
Anyone else want to remove their screen protector?
goldt said:
I have lower screen sensitivity in the bottom right corner where the letter L is and the Enter is. Sometimes it will take tree taps to get the letter l to show up on the screen while for everything else it works with barely touching it. Do you guys have this as well? Some people have reported this as well.
The weird thing is that when drawing, that part of the screen works just fine with finger or the s pen, its only noticeable when pressing...
Does anyone know how to calibrate the screen? It was in the setting before but now i can't find it.
Click to expand...
Click to collapse
Yeah, same with mine, the letter "K" on my screen.
I think it's a defect.
Removing the screen protector obviously makes it MORE sensitive, but I still think it is a defect and had nothing to do with the screen protectors...
Sent from my GT-N7100 using Tapatalk 2
Wait for the update fellows. This was the case when my note 1 was released but with the updates the issue was resolved.
Sent from my GT-N7000 using xda app-developers app
I also got that problem..my L button sometimes unressponsive..huhu..what can i do?
Sent from my GT-N7100 using XDA Premium HD app
No problems with screen sensitivity here, no screen protector here!
astalavista88 said:
I also got that problem..my L button sometimes unressponsive..huhu..what can i do?
Sent from my GT-N7100 using XDA Premium HD app
Click to expand...
Click to collapse
I also had that same problem. When i would continuously tap the L button it would just stop responding but if i go the S pen out and started to tap it with the pen it would work fine. I took it to the shop I got if from and they replaced it with one where the S pen wouldnt work properly on the bottom right side of the screen so they replaced it yet again and now i have a phone that is fine all except the notification LED is not as bright as all other note 2's i compare it with........Must say i love the phone but Samsung NEED to be more consistent with their quality control of their phones
Me too. My device different is when i swipe in portrait keyboard swipe works fine in my l and enter. Samsung must solve.
Hi guys. Same problem here.
I've noticed a lack of responsiveness on the right bottom part of the Capacitive screen on my Note II. This happes randomly when I tap on the "Menu" icon or when texting on the "Enter", "L" or "Delete" button. As said, you tap but the Note doesn't recognize the touch. It's a mess specially when writting.
Is it then a hard or soft problem? Shall it be solved with any future update or I should go and return my Note?
Did u try any other keyboard. Its the software bug.
Sent from my GT-N7000 using xda app-developers app

[HELP] Touchscreen gone wild

My touchscreen have some issue but i don't know if its a software or hardware issue.
at start when I use my phone it works perfectly but at time past the touchscreen will press randomly and at a point
the touchscreen will not function, but when you lock your phone and open it, it will start functioning again and it will
press randomly and so on...
please help me guys if this is a hardware or a software issue...
Thanks in advance
Nathan20 said:
My touchscreen have some issue but i don't know if its a software or hardware issue.
at start when I use my phone it works perfectly but at time past the touchscreen will press randomly and at a point
the touchscreen will not function, but when you lock your phone and open it, it will start functioning again and it will
press randomly and so on...
please help me guys if this is a hardware or a software issue...
Thanks in advance
Click to expand...
Click to collapse
Does this happen while you're on charging?
Sent from my LG-E975 Intl
MZ_. said:
Does this happen while you're on charging?
Sent from my LG-E975 Intl
Click to expand...
Click to collapse
Both, either not charging and charging...
and there's an area in the touchscreen that is untouchable
but when you restart it a couple of times the whole touchscreen will start functioning again...
The touch digitizer might be damaged.. As was in my G too.. To find it out set the brightness to full and check near the bezels.. If you see white light coming near the bezels (the black colour has been somehow scratched away).. Then you need a digitizer replacement
Sent from my LG-E975
MasterFURQAN said:
The touch digitizer might be damaged.. As was in my G too.. To find it out set the brightness to full and check near the bezels.. If you see white light coming near the bezels (the black colour has been somehow scratched away).. Then you need a digitizer replacement
Sent from my LG-E975
Click to expand...
Click to collapse
i didn't see any white light near the bezel the screen is perfectly fine...
and i noticed that the random touches is somehow triggering in a specific apps like; Settings, Playstore, Facebook... but when it is on Homescreen, lockscreen, QMemo... it doesnt do the random touches random touches...
Nathan20 said:
i didn't see any white light near the bezel the screen is perfectly fine...
and i noticed that the random touches is somehow triggering in a specific apps like; Settings, Playstore, Facebook... but when it is on Homescreen, lockscreen, QMemo... it doesnt do the random touches random touches...
Click to expand...
Click to collapse
Well, this seems to be software problem if it is specific. Did you try a wipe? Reflashed KDZ?
Sent from my LG-E975 Int'l
Did u try to test the touch screen in lg hidden menu .. You can enter it by entering the following in the dialer
3845#*<yourmodel>#
Eg.
3845#*975# for lg e975
3845#*970# for lg e970
In the hidden menu go to device test then individual item test (at the bottom) then. Touch Draw Test..
Now just draw there and see for yourself if the Touch is damaged...
In my case , i couldn't draw at the center of the screen ..
Sent From LG-E975 , Powered By ArT MoD V7 & fuelled by Solid Kernel V1.71?

faint red Led

Hello fellow lenovo p2 owners i purchased this phone 2 days ago everything most things seem to be working fine apart from a couple of quirks. double tap to wake is hit n miss which is rather annoying but i can live with it in the hope future software will fix it. On another note i have noticed their is very faint red led light always on to the left of the speaker after i turn the screen off. Has anyone experienced this issue with the faint red led which when the screen is switched on goes off but whenever the screen is off i can see it light up just left of the speaker. I am concerned that this led might affect the battery usage in some way iff it is always on. should i take it back to the shop on account of this faint light always being on which appears much brighter in complete darkness. t
Thankyou all for reading.
That's the proximity sensor. Have you got any apps that use it?
Sent from my Lenovo P2a42 using Tapatalk
Uibon said:
That's the proximity sensor. Have you got any apps that use it?
Click to expand...
Click to collapse
Hi thanks for the reply the only app I think might be using it is Ac display but not sure.
OK fixed its a false alarm its definetly the app AC display which is using the sensor while screen off because i disabled the app and the red faint light vanished. the only other thing left is double tap to wake is fragile and needs about 10 taps to wake screen sometimes. Hopefully this is software related.
Why use double tap when you can touch sensor once to wake the screen?
not too sure but i prefer double tapping the middle of the screen rather than all the way up on a specific point where the sensor is.
Finger print is at bottom. Can also click it once with a non registered finger to bring lock screen up.
Kind of think dttw is redundant on a phone with front finger print sensor and physical home button.
To reduce the wear-and-tear like in iPhone home button...
waj1234 said:
Finger print is at bottom. Can also click it once with a non registered finger to bring lock screen up.
Kind of think dttw is redundant on a phone with front finger print sensor and physical home button.
Click to expand...
Click to collapse
As for me, I'll use the DTTW feature just to see the time and glance thru incoming notifications and if nothing important, the screen will turn off after 5 seconds... If we wake the screen, then, we have to turn off the screen "manually" (unless we set the display off timing to 5 seconds...or DTT-sleep is implemented...)
If we were to always "press" the home button, there is high change of "wear-and-tear" failure in the near future...
My iPhone 4 after 3 years, the home button failed due to "wear-and-tear" because too many double-click to get to the background apps...now the iPhone is running "virtual floating button"...LOL...
My current Note 5 home button seems to be very reliable which is now closed to 2 years ownership... But I'm not too confident at P2a42's front fingerprint scanner "durability"... Hence, I'll try to reduce the "clicking" actions as much as possible...
I wonder after warranty ended, how much is the repair cost for the fingerprint scanner... Should be less than 20% of the selling price...
Can see your point. I never own a phone 2 years lol so makes no difference to me. Don't think I have had a phone 12 months before either, just too addicted to em lol.

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