[Q] KF2 powers down when I plug in - Kindle Fire 2 Q&A, Help and Troubleshooting

Please help. Used the one-click to install, had issues with my computer finding the Kindle. I restarted the Kindle, however, now the Kindle immediately shuts down when I attach any USB cable (wall cord, factory USB, or USB). I am able to power up only when the USB cable is not attached to the Kindle. Has anyone seen this before? What can I do to fix this?
The Kindle works fine when not plugged in. I'm leaving it plugged in overnight to see if it allows a charge. I've tried the hard reset (no change), and using the factory cable (immediately shuts down). It's strange, because the Kindle is aware of a signal when I plug the cord in, so I hope that I'm right in thinking that it's not a hardware issue.
Any suggestions to fix this would be most appreciated.
Thank for your help.

I saw a similar situation a while back. The user had a demo KF2.
If yours is a demo, that may be why.

soupmagnet said:
I saw a similar situation a while back. The user had a demo KF2.
If yours is a demo, that may be why.
Click to expand...
Click to collapse
Sorry for my ignorance, but what is a demo? I purchased the Kindle new through Amazon.
UPDATE: I left the Kindle plugged in overnight, and it fully charged the unit. This has to be a software issue, I'm thinking. Is there a way to perform a software reset on this unit without using the USB?

masber2000 said:
Sorry for my ignorance, but what is a demo? I purchased the Kindle new through Amazon.
UPDATE: I left the Kindle plugged in overnight, and it fully charged the unit. This has to be a software issue, I'm thinking. Is there a way to perform a software reset on this unit without using the USB?
Click to expand...
Click to collapse
Six quick presses on the power button should start a factory reset on the default software. I never tried it myself while I was on the normal software.
Sent from my Amazon Kindle Fire2 using Tapatalk HD

chronicfathead said:
Six quick presses on the power button should start a factory reset on the default software. I never tried it myself while I was on the normal software.
Sent from my Amazon Kindle Fire2 using Tapatalk HD
Click to expand...
Click to collapse
Just tried, all it's doing is changing the lock screen. Am I doing this right?

If you have normal use of the device while unplugged, just go to Settings > Device > Reset to Factory Defaults
Sent from my KFHD 8.9 using Tapatalk 2

soupmagnet said:
If you have normal use of the device while unplugged, just go to Settings > Device > Reset to Factory Defaults
Sent from my KFHD 8.9 using Tapatalk 2
Click to expand...
Click to collapse
Yes tried that too. Lost root, but no luck with usb access.

Related

[Q] PC can't seem to detect Kindle Fire?

When I plug in my Kindle Fire to my PC, nothing happens. Why is this?
The Fire charges its battery when plugged in to the PC but no notification whatsoever that says it's connected. Windows explorer doesn't show up and I can't find it in My Computer either. Using XP by the way.
Also, may or may not be related to the problem but, when I charge my Kindle Fire it stops charging when I use it, but when I put it on sleep mode it resumes charging. Can I not use the Fire when I'm charging anymore? I used to be able to do it but for some reason I just can't anymore. Is it broken?
But in all honesty I'm not really bothered by the charging problem that much. What I'm more concerned with is the fact that I can no longer transfer files to my Kindle Fire from my PC. How do I fix this?
Please help!
lanceschiffer said:
When I plug in my Kindle Fire to my PC, nothing happens. Why is this?
The Fire charges its battery when plugged in to the PC but no notification whatsoever that says it's connected. Windows explorer doesn't show up and I can't find it in My Computer either. Using XP by the way.
Also, may or may not be related to the problem but, when I charge my Kindle Fire it stops charging when I use it, but when I put it on sleep mode it resumes charging. Can I not use the Fire when I'm charging anymore? I used to be able to do it but for some reason I just can't anymore. Is it broken?
But in all honesty I'm not really bothered by the charging problem that much. What I'm more concerned with is the fact that I can no longer transfer files to my Kindle Fire from my PC. How do I fix this?
Please help!
Click to expand...
Click to collapse
Do you have debugging turned on?
soupmagnet said:
Do you have debugging turned on?
Click to expand...
Click to collapse
I am sorry but what is this "debugging"? I'm a total newbie and I have no idea what that is.
Edit. Actually, I haven't done anything to my Kindle as of yet because this is the first time a problem has occurred.
No unbricking, debugging, etc etc (any of those technical terms).
So you are running at 100% stock and not rooted? What software version is your device running currently?
soupmagnet said:
So you are running at 100% stock and not rooted?
Click to expand...
Click to collapse
Yes, no changes made whatsoever.
What software version is your device running currently?
Click to expand...
Click to collapse
I don't know how to find which software version I'm using but my Kindle Fire's system version is 6.3.2_user_4110520. First generation if I'm not mistaken.
lanceschiffer said:
Yes, no changes made whatsoever.
I don't know how to find which software version I'm using but my Kindle Fire's system version is 6.3.2_user_4110520. First generation if I'm not mistaken.
Click to expand...
Click to collapse
Well, the first generation Kindle Fires enable USB mass storage automatically when the device is plugged in, and considering you haven't made any modifications to the device whatsoever, one has to assume the problem is either with your computer or the device's USB port. The USB ports for the first generation devices have always had a problem with coming loose, so you might want to see if finagling the plug will make any difference.
Unfortunately, the charging problem you mentioned earlier causes me to think that the latter is most likely the case.
soupmagnet said:
Well, the first generation Kindle Fires enable USB mass storage automatically when the device is plugged in, and considering you haven't made any modifications to the device whatsoever, one has to assume the problem is either with your computer or the device's USB port. The USB ports for the first generation devices have always had a problem with coming loose, so you might want to see if finagling the plug will make any difference.
Unfortunately, the charging problem you mentioned earlier causes me to think that the latter is most likely the case.
Click to expand...
Click to collapse
I was afraid it would be this. *sigh*
Which would cost me less, though. To buy a new one or to have it repaired?
Thanks for your help!

[Q] How to save my bricked Kindle Fire?

My Kindle Fire is bricked. The problem is that the Kindle Fire cannot even TURN ON, so do not mention get connected to computer and let Kindle Fire Utility find it.
I read lots of solutions and finally I bought a factory fastboot cable, it suppose to boot the device into Fastboot, but still nothing happened to the device. The screen is still off.
So, is there any way to save this bricked Kindle Fire? Thanks soooooo much!
Are you sure its not deep sleep of death? Did you try holding the power button for at least 25 seconds and then letting go and pressing the power button again once to see if it turns on?
Sent from my Nexus 7 using Tapatalk
SwoRNLeaDejZ said:
Are you sure its not deep sleep of death? Did you try holding the power button for at least 25 seconds and then letting go and pressing the power button again once to see if it turns on?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Yes, I have done this again after seeing your answer, but it still does not work.
Does anything happen after holding the power button down for thirty seconds, then plugging in the charger?
Sent from my SM-T210R using Tapatalk
jlshady00 said:
Does anything happen after holding the power button down for thirty seconds, then plugging in the charger?
Sent from my SM-T210R using Tapatalk
Click to expand...
Click to collapse
Unfortunately, no. And I've tried many times.
ViolaDante said:
Unfortunately, no. And I've tried many times.
Click to expand...
Click to collapse
Where you able to figure this out? I'm in the same situation. I accidentally yanked the cable out while it was installing recovery and it just went black. I was able to turn it off....big mistake.... but can't turn it back on. I've tried using the firekit too...
SilviaIchigo said:
Where you able to figure this out? I'm in the same situation. I accidentally yanked the cable out while it was installing recovery and it just went black. I was able to turn it off....big mistake.... but can't turn it back on. I've tried using the firekit too...
Click to expand...
Click to collapse
I believe you have a different problem then ViolaDante, but we'll find out.
Did you try the aforementioned attempts to recover the kindle?
(Hold down power button for >20 seconds?)
And @ViolaDante, it sounds like a battery problem.
Sometimes there are occasions where the battery drains below the required amount to make it turn on; as it is a stupid setup, there is actually a need for a small amount of battery left to turn on, even if you are wanting to charge it. I would do a search on this if I were you. I will try to find a useful post for you, but no guarantees.
Sent from my Nexus 7 using Tapatalk
jma9454 said:
I believe you have a different problem then ViolaDante, but we'll find out.
Did you try the aforementioned attempts to recover the kindle?
(Hold down power button for >20 seconds?)
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
I have. I've tried all kinds of lengths of time and kept it plugged in overnight... nothing. What do you think could be wrong?
SilviaIchigo said:
I have. I've tried all kinds of lengths of time and kept it plugged in overnight... nothing. What do you think could be wrong?
Click to expand...
Click to collapse
I don't know...
Does anything happen when you plug it into the computer?
----EDIT----
Try what this person does to get their kindle to turn on, and see if yours turns on:
http://forum.xda-developers.com/showthread.php?t=2653387
Sent from my Nexus 7 using Tapatalk

[Q] Extrenal HD preventing boot

i have a new problem: if for some reason the firetv loses power, it will not boot until i disconnect my external usb hard drive. anyone else having the same problem?
Volc7 said:
i have a new problem: if for some reason the firetv loses power, it will not boot until i disconnect my external usb hard drive. anyone else having the same problem?
Click to expand...
Click to collapse
So I know if you plug a computer with an A to A cable it stays in the bootloader to allow you to use fastboot. I wonder if it sees something plugged in and just is like "oh well" and stays in the bootloader.
rbox said:
So I know if you plug a computer with an A to A cable it stays in the bootloader to allow you to use fastboot. I wonder if it sees something plugged in and just is like "oh well" and stays in the bootloader.
Click to expand...
Click to collapse
that makes sense, because it will stay in the amazon logo (not animated) and will not move to the animated amazon fire tv logo. wish i could stop that tho
Volc7 said:
that makes sense, because it will stay in the amazon logo (not animated) and will not move to the animated amazon fire tv logo. wish i could stop that tho
Click to expand...
Click to collapse
If it's staying on the white logo, then it is definitely in fastboot. I haven't messed with it much, but I did notice once that the Fire TV was being powered by the USB port, which caused boot issues. It's possible that getting power through the USB port is enough to put it in fastboot. Perhaps your harddrive or hub is sending power to the Fire TV, causing fastboot to kick in.
AFTVnews.com said:
If it's staying on the white logo, then it is definitely in fastboot. I haven't messed with it much, but I did notice once that the Fire TV was being powered by the USB port, which caused boot issues. It's possible that getting power through the USB port is enough to put it in fastboot. Perhaps your harddrive or hub is sending power to the Fire TV, causing fastboot to kick in.
Click to expand...
Click to collapse
im guessing so, its a 1tb usb 3.0 drive which im using one of those Y cables to give it power from a usb outlet otherwise it will just click from lack of power.
Volc7 said:
im guessing so, its a 1tb usb 3.0 drive which im using one of those Y cables to give it power from a usb outlet otherwise it will just click from lack of power.
Click to expand...
Click to collapse
Ah, there you go. It's the Y cable that's causing your issue. If you used a powered USB hub you probably won't have this issue.
Hmm i see, i will try the powered hub. Thanks for the input. Will respond back when i get it and post rwsults
I also have this issue. I have a powered usb hub with 10 ports. I use it to plug in my HD and RF remote and RF keyboard. It will not reboot. It just stays stuck on the white amazon logo. I thought It was stuck in boot loop. Now I know the powered usb hub is the problem. I unplugged it and now FTV boots as normal. So I guess we can't have powered usb hubs?
userxx said:
I also have this issue. I have a powered usb hub with 10 ports. I use it to plug in my HD and RF remote and RF keyboard. It will not reboot. It just stays stuck on the white amazon logo. I thought It was stuck in boot loop. Now I know the powered usb hub is the problem. I unplugged it and now FTV boots as normal. So I guess we can't have powered usb hubs?
Click to expand...
Click to collapse
powered hubs and non-powered hubs worked for me with usb flash sticks and 2.4Ghz keyboard. Never tried a HD.
This happens to me when using a Powered USB Hub, it will not boot and stick to the first Amazon Logo.
When I'm using the same USB Hub with no power cable plugged it, it boots successfully.
Gaiosan said:
This happens to me when using a Powered USB Hub, it will not boot and stick to the first Amazon Logo.
When I'm using the same USB Hub with no power cable plugged it, it boots successfully.
Click to expand...
Click to collapse
do you have a HD connected to the hub?
Volc7 said:
do you have a HD connected to the hub?
Click to expand...
Click to collapse
As far as I remember, the first time I have plugged it powered it had nothing connected to it.
But I might be mistaken and It had a 2gb usb connected to it...
Gaiosan said:
As far as I remember, the first time I have plugged it powered it had nothing connected to it.
But I might be mistaken and It had a 2gb usb connected to it...
Click to expand...
Click to collapse
well it's been almost a week with the powered hub and NOT using a Y cable and i have not had any problems so far.
set up
rbox said:
So I know if you plug a computer with an A to A cable it stays in the bootloader to allow you to use fastboot. I wonder if it sees something plugged in and just is like "oh well" and stays in the bootloader.
Click to expand...
Click to collapse
hi how did you set up your external drive , i have mounted it ok but all i see is is sda empty when there are videos on it
thank you

Unplugged HDMI and Bricked FTV2

Hi All,
I recently unplugged my AFTV2's HMDI cable and then when replugging it, i cannot get video signal back.
I try to restart, and it doesn't get past the Amazon logo. No colour logo at all. It seems bricked form unplugging the HDMI cable?
To make things worse, this is the 3rd box I have had with this problem.
Any ideas what could be causing it? It has Firestarter and KODI installed.
Thanks
Same Here
That is interesting.
About an hour ago exchanged a 3 day old Fire TV at Best Buy for a new one because of this exact behavior. I thought it was defective. It worked for a couple of days, my kid unplugged it and re-plugged it a few times because the screen had gone black, and afterwards nothing. Booted to white logo, then went straight to black screen. I could connect to it with ADB, but it would no longer output video except for the initial white amazon logo at startup.
Also was running Firestarter and Kodi, nothing else (latest firmware, no root)
b1nuzz said:
Hi All,
I recently unplugged my AFTV2's HMDI cable and then when replugging it, i cannot get video signal back.
I try to restart, and it doesn't get past the Amazon logo. No colour logo at all. It seems bricked form unplugging the HDMI cable?
To make things worse, this is the 3rd box I have had with this problem.
Any ideas what could be causing it? It has Firestarter and KODI installed.
Thanks
Click to expand...
Click to collapse
galvanash said:
That is interesting.
About an hour ago exchanged a 3 day old Fire TV at Best Buy for a new one because of this exact behavior. I thought it was defective. It worked for a couple of days, my kid unplugged it and re-plugged it a few times because the screen had gone black, and afterwards nothing. Booted to white logo, then went straight to black screen. I could connect to it with ADB, but it would no longer output video except for the initial white amazon logo at startup.
Also was running Firestarter and Kodi, nothing else (latest firmware, no root)
Click to expand...
Click to collapse
Have you tried entering recovery and doing a factory reset?
See this thread here
I got this type of behavior and in fact it was my TV just unplug it and plug it back
My set up was originally through an amp, but I now have it plugged directly in to the TV. It makes no difference.
I only unplugged it because I was trying to solve the issue where all the blacks are crushed.
Amazon help just keep saying they are faulty and will replace them, but when I push them to try and offer a better solution as to why it keeps happening, they just tell me it won't happen again.
Dull.
gazdaman. said:
Have you tried entering recovery and doing a factory reset?
See this thread here
Click to expand...
Click to collapse
No matter how many times I try, and believe me, it's a lot of times, I cannot get it to activate recovery.
I also can't get it be seen with ADB. It's recognised on the network, but ADB can't connect.
Just to close this.
It was my AVR putting voltage down the HDMI and causing the unit to brick.
Nothing to do with the AFTV.
Sent from my iPhone using Tapatalk

Immediately broke my Fire Stick 4k? Won't turn on.

Bought a fire stick 4k, installed kodi and xanax with kodi using a guide on the website TroyPoint.
After everything is installed, the fire stick just shuts off. No black screen, no logo, just looks exactly as if the stick isn't even plugged in other than my tv recognizes something is in the usb port. I managed to get it to turn on a couple more times by unplugging my tv and holding the power button for 30 seconds, but then the stick turned off again and hasn't turned back on at all since then.
I plugged it into my computer but nothing shows up when I hit adb devices. Tried to find any guides through Google and YouTube but I'm just stuck.
Is there a way to reset my fire stick back to factory if it won't power on at all?
I've seen mentions on this forum of using a usb hub, a thumb drive, and an otg cable. I couldn't figure out how to use those items in my situation. Is that something applicable here?
lineguy said:
Bought a fire stick 4k, installed kodi and xanax with kodi using a guide on the website TroyPoint.
After everything is installed, the fire stick just shuts off. No black screen, no logo, just looks exactly as if the stick isn't even plugged in other than my tv recognizes something is in the usb port. I managed to get it to turn on a couple more times by unplugging my tv and holding the power button for 30 seconds, but then the stick turned off again and hasn't turned back on at all since then.
I plugged it into my computer but nothing shows up when I hit adb devices. Tried to find any guides through Google and YouTube but I'm just stuck.
Is there a way to reset my fire stick back to factory if it won't power on at all?
I've seen mentions on this forum of using a usb hub, a thumb drive, and an otg cable. I couldn't figure out how to use those items in my situation. Is that something applicable here?
Click to expand...
Click to collapse
First thing you should do is trying another microUSB cable. If that also fails, then it might be a hardware failure.
Tried the different cable, no success. Thank you for the suggestion. I managed to get it running and did a factory reset, but it died again and the same thing is happening. Returning it.

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