So in nov I signed up with tmobile and got the note and a gs3 for my wife. I plan on selling the note and getting the s4 in march. I call tmobile to pay it off and they tell me I have to pay both phones off? This isn't what the agent told me when I signed up. He knew I swap phones about every 6 months. So my question is why can't I pay the note off separate? My wife never upgrades her phone plus it would lower my bill per month down. Tmobile is ending the subsidiaries anyways so I don't see what the issue is? The reason I went gsm is to be able to put any phone on the carrier as I like, such as international versions.
Talk to a different rep. Cause that rep is an asshole
Sent from my SGH-T889 using xda app-developers app
Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.
I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.
ttabbal said:
I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.
Click to expand...
Click to collapse
Yeah I have it in writing too from the original kiosk rep. I'm really ticked as I talk to this guy all the time when I'm at the mall. Tmobile is investigating what he told me and I've notified his manger. This really screws anyone who wants to get another phone anytime before may. I just don't understand the logic. Why would they care if I decide to pay the device off? Now I'm screwed if I wanted to get the s4 in a few weeks unless I add a 3rd line.
Now I can see why so many go prepaid. To avoid all of the carrier BS. This is worse then what I dealt with on both sprint and Verizon.
There has to be a loophole for this. Any ideas guys?
It does make sense that the credit extended is put into one loan. I'm sure it makes it easier on the accounting for them....... BUT...... If that guy told you something different, I would go straight to him and have him help you get this sorted out immediately. He's the one that gave you misinformation, I would make him spend time working to correct it also.
Sent from my SGH-T889 using xda premium
yeah, this really makes no sense to me why they would require this just because the phone accounts are linked? Just to be sure though, I'm going to make sure I buy my phone and my wife's phone separately.
Im told its becuase both phones were purchased together but that was becuase thats the day i switched from verizon to tmobile. The rep knew i switch devices often and told me it wouldnt be an issue. I got an email from the manager that they are investigating. If any of you bought the phones together id check on this. Im glad they are ending the pay per month on the phones BS. From now on ill pay full price.
This happened to me too. Opened a tmo business account and bought an S3 and a cheap text phone for the wife. Financed $500 between the two, and was told I could pay them off seperately. The note 2 comes out, so I go to pay the balance of the S3. I was told the same, you have to pay both off because they where contracted at ths same time. But I still had enough available credit to finance the note 2, swap the sim from the S3 in to the note 2, put the S3 on Craigslist, it sold the next day for the $400 balance I had on the note 2. Walked in to tmo the very next day and paid the note 2 off.
This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....
Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
Sent from my SGH-T889 using xda premium
I think you can make a partial payment, but your monthly bill stays the same until its all paid off
mikeyinid said:
Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.
stevessvt said:
I think you can make a partial payment, but your monthly bill stays the same until its all paid off
Click to expand...
Click to collapse
the way tmobile does business is BS. never had this issue on sprint or verizon, i could swap phones when ever i wanted without penalties. knowing me the s4 will be announced and ill get impatient and just pay the $720 off and get the new phone lol. from now on ill always just buy my devices outright.
You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.
premiatul said:
This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....
Click to expand...
Click to collapse
i get what your saying but until these phones are payed off i wouldn't be able to activate the s4 or whatever phone on the current lines without penalty. id have to open a 3rd line. if i cannot get this resolved i guess ill just have to wait until they change their systems in late april or may.
stevessvt said:
You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.
Click to expand...
Click to collapse
that's when tmobile gets the s4, i was planning on buying the international version as it will ship much sooner than the US carriers will get it. plus from now on i won't finance phones from tmobile, ill buy them outright. if that's what you meant buy putting a deposit down.
it's my fault for believing the rep and not reading all of the fine print. the dude must be like a car salesman. says anything for a sale.
fix-this! said:
i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.
Click to expand...
Click to collapse
If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
Sent from my SGH-T889 using xda premium
mikeyinid said:
If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.
fix-this! said:
Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.
Click to expand...
Click to collapse
Business 101.... get it in writing otherwise it's hearsay
Sent from my SGH-T889 using Tapatalk 2
---------- Post added at 05:22 AM ---------- Previous post was at 05:17 AM ----------
fix-this! said:
same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.
Click to expand...
Click to collapse
Ummmm a car and a cellphone are two different anomalies... .
Sent from my SGH-T889 using Tapatalk 2
Related
I've had my Inc2 for 10 months, and have 2 other phones on the account.
Can anyone tell me how you go about selling off your VZW contract.
Wait 14 more months, or pay a 350$ canceling fee.... I think
Sent from my Incredible 2 using XDA
plupien79 said:
I've had my Inc2 for 10 months, and have 2 other phones on the account.
Can anyone tell me how you go about selling off your VZW contract.
Click to expand...
Click to collapse
how long do you have left on each phone contract wise? are the other 2 smartphones? what was the etf on each phone?
unless you have a documented history of issues with verizon over multiple phones/lines on ur account in regards to service, they wont let you out w/ etf or until you are off contract
id do the math on ur etf and decide what to do then
We've got 2 smartphones and one dummy phone. At $210 a month it's a bit steep.
The current ETF is $625 to end the contract.
Replacement phone plan is only $90 a month.
So $120 a month would pay off that ETF pretty quickly.
I've heard about some sites that would let users trade off thier plans and phones a while ago, I just can't remember anything else.
plupien79 said:
We've got 2 smartphones and one dummy phone. At $210 a month it's a bit steep.
The current ETF is $625 to end the contract.
Replacement phone plan is only $90 a month.
So $120 a month would pay off that ETF pretty quickly.
I've heard about some sites that would let users trade off thier plans and phones a while ago, I just can't remember anything else.
Click to expand...
Click to collapse
in the past sprint and tmobile have had promotions where they would give you a certain $ credit for leaving another major carrier and porting your number, but i havent heard of any recently (last 6 months anyway)
Good to hear. But I'm not in Sprint territory, and T-mobile coverage where I live is a joke.
plupien79 said:
Good to hear. But I'm not in Sprint territory, and T-mobile coverage where I live is a joke.
Click to expand...
Click to collapse
switching to att then? or regional carrier
Indeed, going with a regional carrier with prepaid service. More minutes, same texting, same data.
Found Cellswapper.com That's the gist of what I was looking for.
Also Praying for Verizon to change something that gets me a get out of jail free card.
plupien79 said:
I've had my Inc2 for 10 months, and have 2 other phones on the account.
Can anyone tell me how you go about selling off your VZW contract.
Click to expand...
Click to collapse
We certainly don't want you leave us. Is there anything we can do to change your mind about canceling the service?
You do have the option of having someone take over the line by completing an Assumption of Liability (AOL) You would have to agree to release the line to them and after a credit check, they can take over the line and put it in their name.
TH
VZWSupport
VZWSupport said:
We certainly don't want you leave us. Is there anything we can do to change your mind about canceling the service?
You do have the option of having someone take over the line by completing an Assumption of Liability (AOL) You would have to agree to release the line to them and after a credit check, they can take over the line and put it in their name.
TH
VZWSupport
Click to expand...
Click to collapse
I
I read since verizon changed pricing there is a way to get out of contract for free. Only haveso many days from the 1st of july. I can find the link.
I
And sorry verizon does not care to loose buisness. I have been with verizon for 10 years 3 phones. I called to see if i could upgrade 3 months early to 4g to keep unlimited and they said no. I let them know i will pull my family off and they do not care! I will find the link to get out if contract for free. Let your supervisor anothef family will be leaving after 10 years. You guys are doing a great job lol sprint here comes everyone from verizon. Verizon is a joke they only rely on their service.
http://www.droidmatters.com/news/wa...-break-free-without-an-early-termination-fee/
This is a older one i seen a recent one i will find it
Verizon cares about breaking root more than taking care of long time customers!
---------- Post added at 12:46 AM ---------- Previous post was at 12:07 AM ----------
Why is verizon even on xda
A: to figure oit how to break root and screw us more
B: Damage control since they know they are loosing customers.
Why doesnt verizon worry about putting out uodates to fix issues instead of trying to break root all the time.
Though I have been happy with Verizon for the past 8 years or so, I too may look elsewhere when my contract is up.
Getting too expensive. Baby takes up all my monies. :beer:
Sent from my ADR6350 using xda app-developers app
I've only been satisfied with Verizon coverage. However, I've been sick of their constant price changes and lack of software updates (significant ones anyways). Gonna go to Sprint after my contract ends and awaiting the end of the Verizon contract.
Sent from my Galaxified ICS phone! Don't be hating bro!
Where is the verizon rep? Keep reading and get the hint this is not going to help your buisness. But i am sure the other carriers are loving you for sending all your customers away. Verizon has good coverage but everything else is a joke!
I too am looking to give up my 13 year relationship with vzw! The service is good in my area. But the magnitude of corporate greed, slow release of OTAs, and all the other bs is enough to turn my gaze elsewhere! Not that they care!
Sent from my vivow using Tapatalk 2
For me it's really just about the money, the phone bill is getting out of hand, and I can switch to prepaid phones, with data for a lot less money each month.
and yes, babies do take up a lot of money.
I also want out of my VZW contract. If it were just me I wouldn't care about the price changes... The price difference isn't anything too extreme for me. However, I have my father and my grandmother on my plan -- both of them have basic phones and I only charge them $30 each month TOTAL. Their payment would basically double.
Plus I don't want to lose my unlimited data (even though I don't think I have EVER used over 2GB).
My husband is on AT&T (he desperately wanted the iPhone and didn't want to wait for VZW to get it) so I will probably end up switching unless Verizon changes their new pricing before next September.
The new Share Everything is DUMB. Plain and simple.
jessicahll said:
I also want out of my VZW contract. If it were just me I wouldn't care about the price changes... The price difference isn't anything too extreme for me. However, I have my father and my grandmother on my plan -- both of them have basic phones and I only charge them $30 each month TOTAL. Their payment would basically double.
Plus I don't want to lose my unlimited data (even though I don't think I have EVER used over 2GB).
My husband is on AT&T (he desperately wanted the iPhone and didn't want to wait for VZW to get it) so I will probably end up switching unless Verizon changes their new pricing before next September.
The new Share Everything is DUMB. Plain and simple.
Click to expand...
Click to collapse
Are you saying you may switch to at&t to join your husband? If so keep in mind that they don't have unlimited data either.
Sent from my ICS Dinc2
Are you saying you may switch to at&t to join your husband? If so keep in mind that they don't have unlimited data either.
Click to expand...
Click to collapse
No, I know that. It would just be cheaper for us to be on the same plan by about $20. Since DH is ADAMANT about being able to use talk & data at the same time, I'll end up on his plan. Not my first choice, trust me. My very first cell phone in HS was a prepaid VZW plan. I've been with them now for 10 years with GREAT customer service. I'll be sad to leave.
Hey gang, long story short;
I lost my phone on Halloween, got my Asurion replacement but now I'm considering switching to AT&T to get back on my family plan with my wife.
I'm within my 30 days to cancel my contract. I don't have my original hardware but I do have a new Asurion one. I'm willing to eat the deductible to get out. Is this going to be a problem. any advice will be appreciated.
It probably depends on who you talk to but they might stick you with the etf because its not the original equipment you opened the line with
Sent from my SGH-T889 using Tapatalk 2
I think T-Mobile's Return Policy is 14 DAYs not 30days.
mha1021 said:
I think T-Mobile's Return Policy is 14 DAYs not 30days.
Click to expand...
Click to collapse
California is 30 days cancel and return.
I talked to tech support to reactivate my account to see if I really want to switch back or not and they said that it shouldn't be a problem to return this handset versus the one I got in store. It is the same phone and now it is 2 weeks newer than the one I got. I guess we'll see how it goes.
I love this phone, though and really hope I can convince my wife to join me on Tmo so I can keep it.
Stamatos said:
California is 30 days cancel and return.
I talked to tech support to reactivate my account to see if I really want to switch back or not and they said that it shouldn't be a problem to return this handset versus the one I got in store. It is the same phone and now it is 2 weeks newer than the one I got. I guess we'll see how it goes.
I love this phone, though and really hope I can convince my wife to join me on Tmo so I can keep it.
Click to expand...
Click to collapse
it should be fine, my store said that they'll charge a $50 restocking fee if I return the phone within 30 days (then again I bought my phone outright without a contract, so maybe no restocking fee for you).
I know I can return and pay a restock fee with "original" hardware but does my insurance replaced phone count as "original" hardware?
Thanks again for the input and sorry I didn't think to stick this in Q&A in the first place.
Stamatos said:
I know I can return and pay a restock fee with "original" hardware but does my insurance replaced phone count as "original" hardware?
Thanks again for the input and sorry I didn't think to stick this in Q&A in the first place.
Click to expand...
Click to collapse
In general no but you never know it's always worth a try
Sent from my SGH-T889 using Tapatalk 2
Why dont you take the phone with you? Not 100% sure the tmobile will take it back. You have a receipt for a particular imei not just a certain phone. I wouldnt be surprised if they flat out refuse.
Sent from my SGH-T889 using xda premium
mdt73 said:
Why dont you take the phone with you? Not 100% sure the tmobile will take it back. You have a receipt for a particular imei not just a certain phone. I wouldnt be surprised if they flat out refuse.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Not looking good according to the feedback here
So what would they expect me to do, pay for the phone outright even though it was lost and I paid for insurance? Then after I cancel, what do i do with the replacement. This isn't a very good system if this is the case.
I've returned 2 new phones in the past 6 months on Verizon. The first time was with a GS3, the rep just looked at the outside to make sure there was nothing obviously damaged, never turned it on or checked the IMEI. The second return was a MAXX HD, where the rep didn't even open the box, he just processed my return and I went on my way.
I would say go to the store, attempt to return it but don't mention that you got it replaced with insurance unless they ask.
Stamatos said:
Not looking good according to the feedback here
So what would they expect me to do, pay for the phone outright even though it was lost and I paid for insurance? Then after I cancel, what do i do with the replacement. This isn't a very good system if this is the case.
Click to expand...
Click to collapse
Heres the thing. Your local t-mobile store is a franchise and owned by someone who sets the rules for that store, following guidelines from t-mobile. None of us are going to accurately be able to give you any insight into how the store will handle your transaction.
That being said, are you having buyers remorse? Is the t-mobile coverage bad? You mentioned your wifes family plan, t-mobile offers better plans vs at&t...cost wise. Whats the reason you are returning the phone?
For those who returned phones and are saying they dont check, they do and will. Your imei is in a lot of other places than just in jellybean. Again, its different by store. Just go in and be honest with the salesman and manager and let us know how they handled it.
What I missed in all of this is your reasoning behind getting rid of the phone.
Sent from my SGH-T889 using xda premium
mdt73 said:
Heres the thing. Your local t-mobile store is a franchise and owned by someone who sets the rules for that store, following guidelines from t-mobile. None of us are going to accurately be able to give you any insight into how the store will handle your transaction.
That being said, are you having buyers remorse? Is the t-mobile coverage bad? You mentioned your wifes family plan, t-mobile offers better plans vs at&t...cost wise. Whats the reason you are returning the phone?
For those who returned phones and are saying they dont check, they do and will. Your imei is in a lot of other places than just in jellybean. Again, its different by store. Just go in and be honest with the salesman and manager and let us know how they handled it.
What I missed in all of this is your reasoning behind getting rid of the phone.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
I love the phone but the contract is just more than I want to spend and becuase I can get the same phone at ATT, I just figure I might want to wait until I can just buy the phone outright or wait until my ETF isn't $230. Tmo has been a little spotty during my trial, a lot of data switching to edge or worse. So all in all, I guess I was just hoping Tmovile would wow me enough that I'd go the extra mie to keep it but they did not. So now I'm hoping I'm not stuck over something dumb on my part by losing my original hardware.
Good advice, though.
So lately I am seeing a lot of questions about where to buy a Galaxy Note 2 for the best deal without a contract. I currently have worked for Sprint for the past six years and have a lot of good loopholes and information on how to use the system to my advantage. I would like to share some information with you to help anybody who needs help getting their upgrades early, or anything else I can do to help.
So now even if you do not have an upgrade currently there is a way to get it early so you can pay the upgrade price, plus a little more but it will still be much cheaper than buying it outright. Here are the steps you need to follow to do this correctly.
You must call and ONLY call the retentions department aka cancellations. I have a direct number to this department that leads you directly to a person, so you do not have to listen to any automated system. You will have to dial this number 1-888-273-9460, next explain to the rep that you are in need of a new phone because you are having many issues with your current device. Tell them you would like to see if you are eligible for a "buyup" option and how much it will cost to do so. A buyup is an early upgrade that is basically buying out the rest of your contract to get your upgrade early. 90% of all customers I have done this for are eligible for this buyup from anywhere to $50-$150 depending on how far away you are from your upgrade. If eligible, you can ask them to go ahead and apply the buyup and the fee will be billed onto your account so you can pay it off later in payments if you like.
Now it takes usually about 20 minutes to 24 hours for the upgrade to become live on your account depending on how busy the department is because there is a department where these reps are manually pushing the upgrades through, usually I can get it pushed through for about 20 mins to an hour, simply ask them to expedite the buyup and tell them you are currently in a Sprint store waiting to pick up your new device.
So now you have an early upgrade for around $50-$150 and now you can upgrade to the Note 2 for $299.99. Many Sprint locations also have an in store Buyback program. This is where you can trade in your old device to receive money off your in store purchase. This is for those who do not want to sell their old phone on ebay or craigslist, the discount varies from phone models of course, but you can trade in an S2 for about $88, or you can bring in a bunch of older phones if you have them to help with the overall cost.
There is another way to receive some money off towards your bill if you are very close to upgrading. If you call the same department I listed earlier, you can tell them you are interested to hear some information about a Loyalty credit on your account. If you are eligible this is basically a program where Sprint will give you $50-$100 credit per line on your account in exchange for extending that lines contract for 1 more year. But if you are close to your upgrade already this is technically only a few months more since you are upgrading soon anyways. Now this will not always work but if you ask politely or get a nice rep you can usually always get this credit applied to your bill.
If you have any questions or need help, just PM me for info
Great information! Now I just used my upgrade to get the gs3....... I can do this right? jk lol I'm screwed lol guess I might have to just buy out right :/
Sent from my SPH-L710 using xda premium
wirefly friends and family has it for 219.99
loveshinesthru said:
wirefly friends and family has it for 219.99
Click to expand...
Click to collapse
Off contract?! I'LL TAKE TWO!
Sent from my SPH-L710 using xda premium
moeinyoho said:
Off contract?! I'LL TAKE TWO!
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
On contract most likely
Sent from my Galaxy Note II using Tapatalk 2
moeinyoho said:
Off contract?! I'LL TAKE TWO!
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
on contract
I took advantage of the buyout in store, however they required me to trade in my S2. Is this right or did I get one put over on me?
rkboid said:
I took advantage of the buyout in store, however they required me to trade in my S2. Is this right or did I get one put over on me?
Click to expand...
Click to collapse
They do require that in store, but we talked to retentions and they let us buyout the upgrade with no trade in.
I had my upgrade available and the Sprint store employee was having a hard time figuring out how to upgrade me without changing my sero plan. He sold me the device for the upgrade price and then did an esn swap. I didn't realize till later i had saved the activation fee and because it was a esn swap and I still have a upgrade eligibility on the same line.
Sent from my SPH-L900 using xda premium
cbpagent72 said:
I had my upgrade available and the Sprint store employee was having a hard time figuring out how to upgrade me without changing my sero plan. He sold me the device for the upgrade price and then did an esn swap. I didn't realize till later i had saved the activation fee and because it was a esn swap and I still have a upgrade eligibility on the same line.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
score!
I am sorry to tell you he pulled a fast one on you. You are not required to trade anything in for a buyup. The buyup is solely charged to your bill. I would go back in that store and demand it back or you will call Sprint for fraud.
Sent from my SPH-L900 using xda premium
Unknown_Hero said:
I am sorry to tell you he pulled a fast one on you. You are not required to trade anything in for a buyup. The buyup is solely charged to your bill. I would go back in that store and demand it back or you will call Sprint for fraud.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
you've been working for sprint for 6 years?
the misinformation in this thread is lol
This will not work for employees grrr
Sent from my EVO using xda premium
---------- Post added at 07:25 AM ---------- Previous post was at 07:23 AM ----------
U only buyback phone if the eligible upgrade is not reset
Sent from my EVO using xda premium
Interesting!
I'm pretty settled on wanting the GNote2 as my next device.. did I do a mistake by contacting/online chat earlier today? I just asked the rep if I was eligible for an early upgrade. Person told me I'm eligible for upgrade prices at 6/1/13, instead of 10/2013 lol.
Just tried this...rep said my Buyup was $275....They would give me 98 for my Galaxy2 then the Note 2 at 299. So my out of pocket would be $476.
I guess it is better then the new outright price.
im gonna have to try this since im not eligible until april
Sprint wanted to buy back my 16gb S3 for 128$ instead, I sold it to the gf for 320$ so I could get the Note 2 on upgrade.
.:Sent from my Sprint Galaxy Note II:.
Those that are inquiring about this and getting actual buyout numbers would you please post how long you have left on your contract?
Might help the rest of us get an idea of what our buyout would be without calling. Like myself, I have 1 year left on my contract and will probably try to call tomorrow to see what my buyout would be. Will report back if I get the time to make the call.
For me my ETF is $240, I figure I could get $350 for my S3 currently and move to Verizon.
So
240+299=$539
$539-$350=$189 out of pocket
I am trying to tough it out with Sprint though because if I go to VZW that still leaves my wife with Sprint for another year or until I pay her ETF as well. Hoping for a decent buyout price and maybe a loyalty credit to sway me to stick around.
My brother bought out his upgrade in oct right before the note 2 came out. his upgrade was elegible in may and he paid 100. ( I did it for him, as he is on our account, so I know this to be accurate)
Unknown_Hero said:
So lately I am seeing a lot of questions about where to buy a Galaxy Note 2 for the best deal without a contract. I currently have worked for Sprint for the past six years and have a lot of good loopholes and information on how to use the system to my advantage. I would like to share some information with you to help anybody who needs help getting their upgrades early, or anything else I can do to help.
So now even if you do not have an upgrade currently there is a way to get it early so you can pay the upgrade price, plus a little more but it will still be much cheaper than buying it outright. Here are the steps you need to follow to do this correctly.
You must call and ONLY call the retentions department aka cancellations. I have a direct number to this department that leads you directly to a person, so you do not have to listen to any automated system. You will have to dial this number 1-888-273-9460, next explain to the rep that you are in need of a new phone because you are having many issues with your current device. Tell them you would like to see if you are eligible for a "buyup" option and how much it will cost to do so. A buyup is an early upgrade that is basically buying out the rest of your contract to get your upgrade early. 90% of all customers I have done this for are eligible for this buyup from anywhere to $50-$150 depending on how far away you are from your upgrade. If eligible, you can ask them to go ahead and apply the buyup and the fee will be billed onto your account so you can pay it off later in payments if you like.
Now it takes usually about 20 minutes to 24 hours for the upgrade to become live on your account depending on how busy the department is because there is a department where these reps are manually pushing the upgrades through, usually I can get it pushed through for about 20 mins to an hour, simply ask them to expedite the buyup and tell them you are currently in a Sprint store waiting to pick up your new device.
So now you have an early upgrade for around $50-$150 and now you can upgrade to the Note 2 for $299.99. Many Sprint locations also have an in store Buyback program. This is where you can trade in your old device to receive money off your in store purchase. This is for those who do not want to sell their old phone on ebay or craigslist, the discount varies from phone models of course, but you can trade in an S2 for about $88, or you can bring in a bunch of older phones if you have them to help with the overall cost.
There is another way to receive some money off towards your bill if you are very close to upgrading. If you call the same department I listed earlier, you can tell them you are interested to hear some information about a Loyalty credit on your account. If you are eligible this is basically a program where Sprint will give you $50-$100 credit per line on your account in exchange for extending that lines contract for 1 more year. But if you are close to your upgrade already this is technically only a few months more since you are upgrading soon anyways. Now this will not always work but if you ask politely or get a nice rep you can usually always get this credit applied to your bill.
If you have any questions or need help, just PM me for info
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Your signature says retailer. So is that corporate or "retailer".
Your numbers may be a little off. Just wanted to point out what I've been seeing.
The UpgradeNOW program starts at $200. It would be foolish to start at $150. ETF for a smart phone is $350. No way they would let you. You have to be xx months in. If you go into the store, they can do it for you.
Loyalty Credit is at the reps discretion. Starts at $25 and they don't always require you to extend your contract. Why? Extend for 1 year, upgrade later on and poof! They just gave you money for nothing. They promise you $xx for xx months. They don't follow through and then tell you, you're not eligible for that offer. The offer has to show. Misleading reps. I even asked a "research" team to listen to the phone call where the rep promised to me and I confirmed that if I called back it would be available. Lies.
Buyback program is next to nothing in most cases. Original Epic and EVO's are $32-$38 or so. Easily sell for double that and get cash. Older phones are worth nothing. I wouldn't even bother. They have to work and can not have water damage.
Anyone that's ventured this far onto these forums are more than likely to resell on CL or in the Marketplace. Not trying to butt heads or say you're info it wrong, just pointing out some facts. Sprint has come around in their favor and waiting your 22 months is becoming a major option. They took away all the good loopholes.
Hey guys, me, my mom and dad just switched to t mobile. i Have some money, so i bought the gnote 2 with EIP (we're on the value plan) but my parents came over with their att gs2's.
My dad really wants the gs3 so i'm trying to figure out the cheapest way to do it. If he does the EIP, he'll pay 170ish down, and then 20 dollars a month for two years, so thats 170 +400. but he wouldnt have to put so much down now, it would come out to like 220 with tax.
I could try and get it on craigslist for like 350... I mean technically tmobile would let him add insurance to it as long as its a tmobile phone even if its used, i think. I'm considering this.
My real question is this, Could i buy it on contract, under my name (my actual phone is under my moms family plan) for like 50 dollars in best buy now, and i dont think thats with a rebate, and then cancel the contract and keep the phone? If i add that up, Its 50, plus 50 for the tax i think, 35 for the activation fee if i cant get that waived, and the 200 early termination fee. thats about 3-335. of course i'll have to pay for some service, so, will that be prorated? then it can be as low as 30-40 extra dollars which brings the total to like 370, or even if i have to pay the full month of service, thats like 400... thats much better than 550 plus tax.... even if there is a rebate which i wouldnt get back because ill be cancelling, maybe it would come to 500 total....
does anyone have any info on this?
mottyengel said:
Hey guys, me, my mom and dad just switched to t mobile. i Have some money, so i bought the gnote 2 with EIP (we're on the value plan) but my parents came over with their att gs2's.
My dad really wants the gs3 so i'm trying to figure out the cheapest way to do it. If he does the EIP, he'll pay 170ish down, and then 20 dollars a month for two years, so thats 170 +400. but he wouldnt have to put so much down now, it would come out to like 220 with tax.
I could try and get it on craigslist for like 350... I mean technically tmobile would let him add insurance to it as long as its a tmobile phone even if its used, i think. I'm considering this.
My real question is this, Could i buy it on contract, under my name (my actual phone is under my moms family plan) for like 50 dollars in best buy now, and i dont think thats with a rebate, and then cancel the contract and keep the phone? If i add that up, Its 50, plus 50 for the tax i think, 35 for the activation fee if i cant get that waived, and the 200 early termination fee. thats about 3-335. of course i'll have to pay for some service, so, will that be prorated? then it can be as low as 30-40 extra dollars which brings the total to like 370, or even if i have to pay the full month of service, thats like 400... thats much better than 550 plus tax.... even if there is a rebate which i wouldnt get back because ill be cancelling, maybe it would come to 500 total....
does anyone have any info on this?
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One thing. If you sign up for a plan at best buy or anywhere where you are either signing a contract or getting a new account. You can't just cancel and keep the phone. They will not cancel you unless you return the phone. Id you don't they will charge you for the full price plus who knows what else. If your parents can unlock their phones through art and they can be used on tmobiles service is do that and save some money. Or have them sell their att phones to help with the downpayme t of the sgs3. Just some advice.
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
One thing. If you sign up for a plan at best buy or anywhere where you are either signing a contract or getting a new account. You can't just cancel and keep the phone. They will not cancel you unless you return the phone. Id you don't they will charge you for the full price plus who knows what else. If your parents can unlock their phones through art and they can be used on tmobiles service is do that and save some money. Or have them sell their att phones to help with the downpayme t of the sgs3. Just some advice.
Sent from my SGH-T999 using xda app-developers app
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hmmm but that doiesnt sound right to me...we all just left att and cancelled our contracts and went to tmobile.. and we all bought our phones at best buy, my father in may of last year, and me and my mom in february, and we just had to pay the cancellation fees, are you saying that tmobile is different? I mean, maybe they wont let me cancel untill after the 14 days... or maybe they wont prorate and make me pay for the full month... but youre saying theyll make me pay for the full retail? AND the cancellation fee??
mottyengel said:
hmmm but that doiesnt sound right to me...we all just left att and cancelled our contracts and went to tmobile.. and we all bought our phones at best buy, my father in may of last year, and me and my mom in february, and we just had to pay the cancellation fees, are you saying that tmobile is different? I mean, maybe they wont let me cancel untill after the 14 days... or maybe they wont prorate and make me pay for the full month... but youre saying theyll make me pay for the full retail? AND the cancellation fee??
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Sorry. I guess I made you confused. I meant if you were to cancel within the 14 days you'd have to return the phone for a full refund. After the 14 days you can cancel and keep whatever phones you got. Now if you were to choose the value plans and get on the eip for 20 months and then cancelled after 14 days, ypud he billed for the remaining payments that are left on your bill. I hope that helps. If not maybe I read your question wrong.
Sent from my SGH-T999 using xda app-developers app
Even if you cancel your account on the value plan, you're going to end up paying the full price of the phone no matter what.
They're going to just overlook the remaining fees on a 500+ dollar device.
monkeypaws had the best solutions for you.
Unlock the devices so you can use them on T-Mobile.
Or sell them, they should fetch around $200 on Craigslist depending on the condition and accessories. Or possibly more on eBay.
You would easily be able to pay the down payment on the GS3's with that.
If your dad thinks that the down payment is too much, then i'd recommend waiting it out for a little while.
T-Mobile may have a random sale and you'll be able to get the GS3 for cheap(er).
I remember doing that and being able to pick up a GS3 for something like $99.
khoikn said:
Even if you cancel your account on the value plan, you're going to end up paying the full price of the phone no matter what.
They're going to just overlook the remaining fees on a 500+ dollar device.
monkeypaws had the best solutions for you.
Unlock the devices so you can use them on T-Mobile.
Or sell them, they should fetch around $200 on Craigslist depending on the condition and accessories. Or possibly more on eBay.
You would easily be able to pay the down payment on the GS3's with that.
If your dad thinks that the down payment is too much, then i'd recommend waiting it out for a little while.
T-Mobile may have a random sale and you'll be able to get the GS3 for cheap(er).
I remember doing that and being able to pick up a GS3 for something like $99.
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When I said cancel I meant to sign up for a regular plan, and cancel and pay the early termination fee, not a value plan. But it doesnt seem like itll work anyway... if you cancel, then you need to pay the early termination fee and the full retail of the phone, each months payment towards your plan pays offsome of it so after like 10 months maybe itll be paid off... but I woukdnt be able to just cancel....
mottyengel said:
When I said cancel I meant to sign up for a regular plan, and cancel and pay the early termination fee, not a value plan. But it doesnt seem like itll work anyway... if you cancel, then you need to pay the early termination fee and the full retail of the phone, each months payment towards your plan pays offsome of it so after like 10 months maybe itll be paid off... but I woukdnt be able to just cancel....
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Sorry for my misunderstanding.
What you're saying is true.
So, at this point, what are you planning to do?
I'll ask my friend if it's possible he works for tmobile I'm sure he would know
Sent from my SGH-T999 using xda premium
On any carrier, if you cancel your contract, you must pay full retail for your phone if not already paid off. Even on regular plans that aren't value plans. If people could do what you want to do, think about it, nobody would ever buy a phone on Craig's list and would buy the phone and sign the contract then immediately cancel. You pay less for a phone on contact because in your monthly payments you are paying off the phone. Yes even on the classic plan. That's why your monthly bills are more then the value pan.
If he wants the s3 then he well either need to pay full retail for it or you could get it on cl. I know in my area they go for 400+
Sent from my SGH-T999 using Tapatalk 2
I sold my previous phone and I was able to put more money down for my sgs3. I put down extra and my payments went from 20$ to 10$/mo.
Sent from my SGH-T999 using xda app-developers app
Yay I love fraud.
To me, what you're suggesting is like taking a crap on your friend's porch and smearing it all over.
Even if you could "get away with it" - do you think they're going to want to be your friend any more ? T-Mobile can make notes in your account - and they're going to know where that phone went. They could possibly take legal action against you if they really wanted to be spiteful (which, really, would be pretty fair if they found a way), or they could block the IMEI from their network - very simple for them and fraud seems to be the #1 reason they do so.
Sure, it might work out fine and the phone might continue to work - but is that really how you want to treat a company you want to continue to have a business relationship with ?
I guess it really comes down to if you're willing to basically steal - this isn't copying a file, it's manipulating your way to getting a piece of hardware by making a promise you never intended to keep. You'd basically be on the level of the dudes who bury $10 monthly charges in the T&C of sign ups and conveniently don't mention it anywhere else.
Just sell the S2 and get an S3. You'll likely end up paying less out of pocket even if you get the S3 new.
The day after celebrating what we are thankful for and I get up and read this nonsense. Sigh...
If you can't afford the phone, don't buy it. Pretty simple. Be thankful you have an old phone.
psykhotic said:
Yay I love fraud.
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It's not fraud because it's not possible lol. It's just plain dumb. It's impossible.
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Pennycake said:
To me, what you're suggesting is like taking a crap on your friend's porch and smearing it all over.
Even if you could "get away with it" - do you think they're going to want to be your friend any more ? T-Mobile can make notes in your account - and they're going to know where that phone went. They could possibly take legal action against you if they really wanted to be spiteful (which, really, would be pretty fair if they found a way), or they could block the IMEI from their network - very simple for them and fraud seems to be the #1 reason they do so.
Sure, it might work out fine and the phone might continue to work - but is that really how you want to treat a company you want to continue to have a business relationship with ?
I guess it really comes down to if you're willing to basically steal - this isn't copying a file, it's manipulating your way to getting a piece of hardware by making a promise you never intended to keep. You'd basically be on the level of the dudes who bury $10 monthly charges in the T&C of sign ups and conveniently don't mention it anywhere else.
Just sell the S2 and get an S3. You'll likely end up paying less out of pocket even if you get the S3 new.
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Id get angry at you but I guess my op wasn't very clear. I'm nit trying to get away with anything. Im not trying to steal a phone. What I was asking is, just like I am legally entitled to sign up for a contract and then cancel it and pay a 200 etf, or to cancel within 14 days and psy an early re stocking fee, would this be allowed as well. Because normally you wouldnt come out on top because on other carriers, the tef is alot more, most of the time expensive phones are alot even when you sign a contract and they msy make you psy for a month of service. I was just asking if they would allow you to keep the phone. You guys are just way to quick to blow up at me. Seriously. Anyway, the answer is no, so I bought him the phone with eip and its actually only 100 down now because of a sale. So, thanks everyone
This is exactly why regular customers like me who are looking to upgrade have to pay up front and then do mail in rebates, or even pay deposits...because they have to be cautious of people like you trying to cheat the system...just buy on on craigslist or something or why not just rob some random stranger since that is exactly the same thing...why not they have insurance right?.....jeez posts like this should probably be banned like cracked app threads are.
killj0y said:
This is exactly why regular customers like me who are looking to upgrade have to pay up front and then do mail in rebates, or even pay deposits...because they have to be cautious of people like you trying to cheat the system...just buy on on craigslist or something or why not just rob some random stranger since that is exactly the same thing...why not they have insurance right?.....jeez posts like this should probably be banned like cracked app threads are.
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Dude. Look at the post above yours. He clearly stated he wasnt tryong to cheat the system. He already got his dad the phone legit.
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monkeypaws said:
Dude. Look at the post above yours. He clearly stated he wasnt tryong to cheat the system. He already got his dad the phone legit.
Sent from my SGH-T999 using xda app-developers app
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I read that, I was just pointing out the wrongness of it. I'm not trying to defend the carriers but this is supposedly why they pull that sorta stuff and it is easy enough to believe when I see posts like this. Anyways no getting around it really, you can probably find a way to cheat the system but you get burned too. Plus don't they block the IMEI?
Maybe I misunderstood the OP, but if he was asking if he could start a contract, wait 14 days, cancel it, pay the ETF, and keep the phone, I don't see the problem. That's exactly the point of the ETF... so long as he pays it he hasn't done anything wrong as far as I can tell?
-Sent from my GS3 running CM10.-
Yes it will work. You have to wait til the return grace period is over before you cancel the contract. It's 14 or 30 days depends on where you live and where you get the phone from. Avoid getting phones with mail in rebates.
As long as you pay the ETF you are fulfilling your part of the contract
Sent from my SGH-T999 using Tapatalk 2
I'm currently with Sprint and would love to switch to Tmobile. That being said has anyone ever had Tmobile help pay or credit when switching to Tmobile?
i know i've read someone claiming that in the past but i cant' find the story via search. My closest corporate store is about 40min away so not sure its worth trying or not.
knives of ice said:
I'm currently with Sprint and would love to switch to Tmobile. That being said has anyone ever had Tmobile help pay or credit when switching to Tmobile?
i know i've read someone claiming that in the past but i cant' find the story via search. My closest corporate store is about 40min away so not sure its worth trying or not.
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I'd be jealous if you actually manage to do so. I know I've seen some ancient posts on slickdeals where some folks have managed to do this albeit with a lot of negotiating. I was in the same boat as you. I ended up paying the ETF. I was already paying sprint for providing me with essentially nothing, it didn't make sense to wait out another year. I made the switch and couldn't be happier.
I had some success with this - but I didn't do all that much for it so it may be one of those right time/right place/right person asked scenarios. I was checking out a T-Mobile store and was chatting up the employee, and mentioned that I'd love to switch but it'll be a long time before I could afford it due to ETFs. I asked if they ever do anything about things like that, and was then put into contact with a T-Mobile rep that handles business accounts among other things (more of a corporate guy I would expect). He had me figure out what my ETFs were, and then said he'd put a same-value credit on my account if I switched. He mailed me a tester phone to try out even, which was nice. I ended up keeping that tester phone for my wife, and per his instructions went into the T-Mobile store I went to originally and got set up. I called him afterwards and he put the credit on my account. I couldn't believe it to be honest (it was a few hundred bucks - came from Verizon), but I was rather happy with the outcome. I still had to pay the ETFs out-of-pocket of course, but in exchange I didn't have a phone bill for a few months
Albaholic said:
I'd be jealous if you actually manage to do so. I know I've seen some ancient posts on slickdeals where some folks have managed to do this albeit with a lot of negotiating. I was in the same boat as you. I ended up paying the ETF. I was already paying sprint for providing me with essentially nothing, it didn't make sense to wait out another year. I made the switch and couldn't be happier.
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Best thing you can do....
#1. Call T-Mobile and tell them you wanna switch carriers but don't sound set on them, mention verizon and att.
#2. If you have no problem paying $70+ a month, sell your current phone and head to costco or wirefly for a new line and a discounted device.
#3. If you want a cheaper monthly and can pay for a device upfront, ask t-mobile for a migration incentive, ask for a supervisor and if they don't satisfy ask for their supervisor.
T mobile has ran promotions for this in the past.
Not gonna happen though. Now that t mobile is all no contact they are not going to pay to get you out of your contact when there is no guarantee you will even stay with them because your not in a contract
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clninja said:
T mobile has ran promotions for this in the past.
Not gonna happen though. Now that t mobile is all no contact they are not going to pay to get you out of your contact when there is no guarantee you will even stay with them because your not in a contract
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good point. it totally forgot about their switch to no contracts
Just tried to see if they would provide any credit. The answer was no. They simply can't do it. Was looking to transfer 4 lines. Will have to wait when my ETF is over or Sprint terms change.
I got out
What I'm about to offer is good as a last resort, it worked for me, but i'm not a lawyer, and I'm only sharing this for those of you who are desp, and really want out of Sprint.
The only way I could find to get out without paying the ETF is to call sprint and tell them you are moving out of the country for a job relocation or something. They will ask you to prove it with an apartment lease, or utility bill, etc. The utility bill is hard to prove, but you shouldn't have a problem creating a lease agreement with a family member who lives abroad, etc.
In my case, I used an apartment of a friend, and made it all legit, and they let me out without paying ETF.
Sprint sucks.
Just do what I did with sprint, roam until they kick you out without ETF. Some people see this as cheating your way out but believe me after dozens of calls and complains about horrible service at home they didn't do nothing to help me. Just broken promises of service improvements, towers upgrades, etc. Before I hadsSprint I was with Verizon for 10 years and I never remember calling them because I had service issues.
So Sprint doesn't rape you with ETF fees anymore, when they kick you for roaming too much? That is a good thing. I know that they used to make people pay the fees even though they kicked their customer.