Microusb cord falls out of port - Galaxy Note II Q&A, Help & Troubleshooting

Hello everyone,
This is my 2nd note II. My first device had a few problems and now this one seems to have a loose charger port. Also, when I connect this device to my tv via microusb, the tv screen flickers (could be an indicator of a faulty micro usb port). Has anyone had the problem of their charger wire falling out of the microusb port? What did you do to fix it? If you sent it to samsung did they return the device in working condition without any dings or scratches?
Thanks im adv
Sent from my SGH-I317M using xda app-developers app

Mine was perfect for the first few weeks, but eventually got a bit loose so I replaced the USB cable which did the trick. Ive heard of other cases where the usb ports became loose, but not to the point of it falling off on its own.
Have you tried other USB cables on your phone?

chriswhiz said:
Mine was perfect for the first few weeks, but eventually got a bit loose so I replaced the USB cable which did the trick. Ive heard of other cases where the usb ports became loose, but not to the point of it falling off on its own.
Have you tried other USB cables on your phone?
Click to expand...
Click to collapse
hey i did try the usb wire that came with my samsung media dock... its a bit more snug, but it came off randomly after a while. my samsung otg usb cable fits great... the thing that concerns me is that sometimes when i connect my device to my media dock (uses the microusb port) which connects my phone to my tv, the screen on the tv flickers. this could be an indication of a faulty microusb port... but heres the confusing thing, ive tried transferring files to and from my computer via microusb and it works fine, so that would be an indication of a working usb port.
from what you have heard or read, was the consensus a problem with the usb port or the wire?
thanks

Yes, the wire was the culprit based on my reading.
Better have your phone checked. Im sure it's well within Samsung's warranty period

Ironically the best cable i use is a blackberry one, excellent secure fit
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Related

micro female/male hdmi and usb for Lapdock

I bought these on ebay. The HDMI is short but worked but when I connect both cables to lapdock, the USB is not being recognized so the keyboard/mouse is not working. I want this just to act as an extension so I can use full lapdock abilities with cables. Any idea what's going on (cable charges on plug but does not charge on lapdock)? Maybe someone has better usb cables.
fixed the link:
http://www.ebay.com/itm/29059482363...X:IT&_trksid=p3984.m1497.l2649#ht_3046wt_1508
http://www.ebay.com/itm/36042990934...X:IT&_trksid=p3984.m1497.l2649#ht_2333wt_1010
links appear to be broken...
From your title I've been looking for these (or similar) cables for a long time and have been unsuccessful. However I have yet to try them.
Fixed the link
http://www.ebay.com/itm/29059482363...X:IT&_trksid=p3984.m1497.l2649#ht_3046wt_1508
http://www.ebay.com/itm/36042990934...X:IT&_trksid=p3984.m1497.l2649#ht_2333wt_1010
i don't think it will work either way, tried a few things like this with no avail.
why wouldn't they? Cheap build quality that doesn't include the data wires? Hell I'll be willing to splice two cables together to get our desired effect, the only problem is that cords with a female micro usb are incredibly hard to come by
So that is what you think it is? No data on the usb cables.
Sent from my MB860 using XDA App
mamoranto said:
So that is what you think it is? No data on the usb cables.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
the only reason that is my suspicion is because there are many "charging" products out there that don't really need data. Why there would be a need for such a small charging extension cable is beyond me, but it's the only solution I can think of, but I have no way of confirming or denying it either. The ebay descriptions seem to imply that the data wires are there, but we all know how reliable ebay can be...
Another idea I had was that it might be sensing the resistance in the cable, since, if I remember correctly, that was how some think/though the car dock puts the atrix into car mode without a magnet as is/was commonly used. Again these are just ideas.
Or the cable is just so poorly made that it's defective...I honestly have no clue
Has anyone got full lapdock capabilities using extension cables? I can only get the screen working and not the mouse and keyboard.
The HDMI extender was the hard one to find. There are other micro USB extenders out there, theoretically with all wires connected....
http://www.usbfirewire.com/uextendmicrob.html
Kind of makes me wish i hadn't hacked up my lapdock to work with the Otterbox
Where did you get your HDMI extender? I got mine from All4Cellular but it's quite short. Will have to get another HDMI one if the usb cable you recommended works.
mamoranto said:
Where did you get your HDMI extender? I got mine from All4Cellular but it's quite short. Will have to get another HDMI one if the usb cable you recommended works.
Click to expand...
Click to collapse
If you're asking me, i didn't. I was referring to the ebay link in the third post.
grevedan said:
The HDMI extender was the hard one to find. There are other micro USB extenders out there, theoretically with all wires connected....
http://www.usbfirewire.com/uextendmicrob.html
Kind of makes me wish i hadn't hacked up my webtop to work with the Otterbox
Click to expand...
Click to collapse
before I read that post, I was looking around the forums and the web yesterday well into the night. here are some of the things I've found that might be relevant to everyone (and it might possibly be cheaper, though more diy).
Micro USB stuff:
I have no idea why this exists http://www.dealextreme.com/p/micro-...r-cable-for-blackberry-9900-black-30cm-107901
I have no idea why this only has 4 pins http://www.sparkfun.com/products/9614
http://www.sparkfun.com/products/10031
mamoranto said:
Where did you get your HDMI extender? I got mine from All4Cellular but it's quite short. Will have to get another HDMI one if the usb cable you recommended works.
Click to expand...
Click to collapse
Here's what I am thinking about doing:
http://www.ebay.com/itm/140626354628#ht_2821wt_1177 or http://www.ebay.com/itm/Micro-HDMI-...ultDomain_0&hash=item415eac6dc0#ht_2821wt_980
http://www.amazon.com/HDMI-Female-M...YPB4/ref=sr_1_2?ie=UTF8&qid=1329854686&sr=8-2
then the hdmi cable that came with our phone:
http://www.amazon.com/Motorola-Stan...QTA8/ref=sr_1_8?ie=UTF8&qid=1329854856&sr=8-8
The HDMI certainly looks like it may work but the reason I didn't buy that product from ebay a few weeks ago was because it was $50. Now miraculously, it's only $6. Maybe I'll get that if the USB cable I just bought that was suggested works a few posts back.
misiek93 said:
why wouldn't they? Cheap build quality that doesn't include the data wires? Hell I'll be willing to splice two cables together to get our desired effect, the only problem is that cords with a female micro usb are incredibly hard to come by
Click to expand...
Click to collapse
This micro usb extension cord explicitly states that all 5 wires are connected (compatible with droid bionic for the purpose of docking with a case on the phone):
http://www.ebay.com/itm/Micro-USB-E...395?pt=LH_DefaultDomain_0&hash=item335d13272b
I bought the HDMI extension cable and the USB cable above. I have a lapdock so I'll post if it works.
everything asked/answered in here is already covered in the original thread:
http://forum.xda-developers.com/showthread.php?t=1376679
robrj said:
This micro usb extension cord explicitly states that all 5 wires are connected (compatible with droid bionic for the purpose of docking with a case on the phone):
http://www.ebay.com/itm/Micro-USB-E...395?pt=LH_DefaultDomain_0&hash=item335d13272b
I bought the HDMI extension cable and the USB cable above. I have a lapdock so I'll post if it works.
Click to expand...
Click to collapse
The HDMI cable seems to work. On the lapdock, with just the HDMI cable hooked up, it functions like it was it's an entertainment center.
The USB cord will need to be modified a little bit. I can't get it to seat right on the USB jack of the dock. I'll need to shave it down a bit as it doesn't sit down snugly.
robrj said:
The HDMI cable seems to work. On the lapdock, with just the HDMI cable hooked up, it functions like it was it's an entertainment center.
The USB cord will need to be modified a little bit. I can't get it to seat right on the USB jack of the dock. I'll need to shave it down a bit as it doesn't sit down snugly.
Click to expand...
Click to collapse
I ordered the USB cable and experience this same problem, though I am waiting for my hdmi parts to come in (by April 6th I should have all my parts...). The cable itself works flawlessly as a micro usb extension cable when connecting it to the computer.
again as mentioned in the other thread, you want to be careful with the 5v coming out that micro hdmi port. for connecting back to your phone would be no issue, as the phone charges using this voltage, but hooking the lapdocks micro usb up to a host device probably wont appreciate the 5v coming back up the cable, where normally the usb device would be pulling power from said host, not providing it.
one suggestion is to just clip the red wire inside your micro usb cable/adapter.
btw the adapters i use do fit snugly side by side, without modification.
I've been following this thread for a little while now, and I wanted to share something I found.
I was looking at the Motorola Travel Webtop adapter. And I was curious to see whether it could be tweaked to suite our needs. I naively thought/hoped that I could flip the connectors in the device to make a small adapter to connect the Atrix to newer Lapdocks. Unfortunately as you can see in the pictures below (sorry not enough posts to link to the pictures) the two connectors are connected via a PCB not wires or a ribbon cable. Although I still have high hopes that I can de-solder the HDMI and USB connectors, and use a small length of flat ribbon cable to connect them and then re-positions the connectors in the case, to build a micro adapter to use the Atrix on the newer Lapdocks. Should this fail this will at least prevent others from making the same mistake, and solve the mystery of what's really inside the Webtop Travel adapter.
Do any one know if this Micro HDMI Cable would work for Lapdock.
http://www.ebay.com/itm/1-Feet-HDMI...s_Adapters&hash=item416612cecb#ht_1149wt_1187
Description says for Asus tf201 MEMO ME171.
I believe all Cables are standard. Can this used to Atrix 4g with Lapdock?
I have otterbox case for Atrix and don't want to Remove cover everytime to plug in Lapdock.

Does Replacing the usb connector on t989 require soldering?

I received the phone and everything was great except i couldnt charge or connect to my computer because the phone didnt show that it ws connected at all (The battery icon remained the same), by mistake I found out that if I tilt up the cable, the phone will recognize it and charge as everything was normal. If I look closely and compare this usb port with other mini usb ports from other devices in the house I noticed it was tilted a bit down. So I put a sliver of duct tape and used it as a shim and put it between the male end of the usb port and the phone case itself, well it seems to work but Im afraid that it wont work for long. Anyway, to the meat of the question. I found some usb mini connectors on ebay for the t989 and when I have looked at the teardown I see that its attached to the motherboard as it was just plugged in, but then at the same time I see two solder points on the mobo as well. I don't know a dam thing about soldering other than what a soldered are looks like. Has anybody had any experience in removing the usb connector on this phone? Or just knows by looking at it how it is attached.
Thanks
Well before you do anything...it's micro usb Ports that you want
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Can you link me to the tear down? I've been looking for one. And as posted before they are micro not mini USB ports. Also, I've noticed the horrible connectivity oon all my devices with micro USB ports. Even my brothers brand new optimus q from straight talk has this problem.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

Micro USB charger falling out from port?

Since i got my Note II, whenever i got insert the micro usb cable to charge the phone and try to use the phone just a little bit of pull and the micro usb will fall out..its like really loose anyone with such problems...?? I realyl do not want to return my note II since i already rooted it..and custom rom and kernel..
I have the same problem, and there is nothing to do about it unless to send it back
Skickat från min GT-N7100 via Tapatalk 2
Have you tried other USB cables? I have the same problem with my stock USB cable too and thought there might be something wrong with my phone, but then I tried a different USB cable and it held on well.
Evo 4G63 said:
Have you tried other USB cables? I have the same problem with my stock USB cable too and thought there might be something wrong with my phone, but then I tried a different USB cable and it held on well.
Click to expand...
Click to collapse
This was my experience as well. Try other cables before you swap out your phone! :good:
The same with my cable. I guess they did it on purpose, that whenever your phone is 'tugged' the usb cable will be released instead of your movement being violently restricted by the force of the cable, which may cause you to drop your phone.
Any way, i bought a 3rd party flat USB cable which length exceeds 3 - 4 times the original cable , and it fits tightly in my phone's USB port. So i believe it is cable related.
I have the same problem, I guess it's just the one they sent. Oh well.
I did buy another cable, however I noticed that charging becomes extremely slow with it. I'm hoping to be able to find a better one that can support the higher charge needed for the phone, in the meantime I'll be leaving the phone down while charging I guess.
Evo 4G63 said:
Have you tried other USB cables? I have the same problem with my stock USB cable too and thought there might be something wrong with my phone, but then I tried a different USB cable and it held on well.
Click to expand...
Click to collapse
+1 same thing for me too. I was so worried thought it was a problem with the charging port but it seems the problem is with the charger cable. Using other cable is no issues.
Obviously it pops out very easy. I'm on my 3rd Samsung Micro USB cable, all are same.
But then I've tried my friends Galaxy Ace cable and it was fine. So you just buy a different Micro USB cable which will have same 2A output like stock one.
Sent from my GT-N7100
I. too, was worried when i first got the fone.... but it's the stock cable... tried another cable from another brand/manufacturer and it fits perfect.
I seem to be quite lucky. My stock cable fits nice and snug. I can even dangle the phone upside down holding only the cable and it wont come out unless I swing it or tug it harder lol
If you compare the stock cable with other cables you'll see that the plug on the stock cable is usually shorter than other cables by a millimetre or 2 so the little prongs on the plug probably arent grabbing onto the slots of the phone
Mine 2. I just stick blue tack on it
Sent from my GT-N7100 using xda app-developers app
Yup, same here. I find the cable that came with my wife's Kindle is the best fit - needs a real pull to detach it!

New charging cable switches off phone

Hi guys
I bought a charger (Sony/Ericsson) for my car that has given some trouble. For some reason my Galaxy Nexus switches off when I try to charge it using my new car charger. The same happens if I use the same cable from my laptop.
A colleague can use the cable to charge but his phone (Galaxy S II) is no longer recognized by his PC (his own cable works fine). I can charge using his cable without any problems.
Another colleague started talking about different cable versions... but really... it doesn't make sense to me.
I have had the same problem with the original cable that came with the charger and with a new cable I bought as I assumed the original one was broken.
Does anyone here have any specific usb/micro usb knowledge and can tell me if there's anything special I should look for when getting a(nother) new car charger/cable?
Thanks in advance
./kroogar
I know one can short a USB port and cause a computer to reboot on the spot as if it lost power. It's done by inserting like a key so that the key connects the 5v + and ground contacts within a USB port. Maybe that's what's going on here- the way the cable is made, the micro USB part makes contact with all the pins, but also inadvertently connects the two for power?
Sent from my Galaxy Nexus using xda app-developers app
I tried taking my normal PC cable to the car and it worked like a charm. So I guess I must have gotten hold of two (!) flawed cables... what's the odds?
Thanks

[Q] charger port falls out. is it your microusb port or your microusb wire?

Hey everybody. I know that there are threads on the issue of oem charger wires falling out of the note II's microusb port. I wanted to crrate another one because none of them conclude that it is a dodgy microusb port that causes the oem wire to fit loose or fall out. Ill explain why I believe that the reason these oem charger wires are fitting loose or falling out is a result of a dodgy microusb port, and not a bad oem charger wire. I had the opportunity to test this issue on 4 devices. 2 of the note II's had this problem, the other two didnt. So, I took a different oem wire and plugged it into the 2 note II's that were giving me problems. When I tried another wire, it felt alot more snug into the devices that I had problems with. Thus, I thought the issue was a bad oem wire that came with the two devices I was having problems with. Here is where the scenario gets confusing. I have a samsung smart dock that connects ny Note II to my tv when the dock plugs into tge note II's microusb port. When I plugged the 2 devices that had the problem of tge oem wire falling out, the content that showed on my tv display would flicker. When i plugged in the other two note II devices that didnt give me a problem with the oem wire fitting, the content on my tv display wouldnt flicker! That is why I think that these 2 devices have a faulty nicrousb port.
What does everyone think? I would like your feedback before I decide to order a replacement microusb port. Thanks for your time.
I had the same issue and it turned out it was the microusb of the charger that was worn out and it would easily come out of the port. I tried the sub cable of the galaxy s3 and it was snug. Also same with fitting a usb otg.
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bushako said:
I had the same issue and it turned out it was the microusb of the charger that was worn out and it would easily come out of the port. I tried the sub cable of the galaxy s3 and it was snug. Also same with fitting a usb otg.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Hey, could you tell me what convinced you that it was the wire? Also mine occurred right out of the box.
Tx
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ujustjelly said:
Hey, could you tell me what convinced you that it was the wire? Also mine occurred right out of the box.
Tx
Sent from my SGH-I317M using xda app-developers app
Click to expand...
Click to collapse
Because I tried the same damaged wire on my S3 and it was lose. I tried a bunch of other usb cables on my note2 and it fitted tightly.
Sent from my GT-N7100 using xda premium
It's the cable that Samsung supplied for sure.
Same issue here, but *only* with that cable.
Regards,
Dave
foxmeister said:
It's the cable that Samsung supplied for sure.
Same issue here, but *only* with that cable.
Regards,
Dave
Click to expand...
Click to collapse
Strangely, mine occurs ONLY with the cable (out of the box) AND ONLY with the Note II. If I plug in a different USB cable on my Note II, it's fine. If I use the USB cable (out of the box) with some other device (like my BlackBerry), it fits snugly! Weird. They hate each other. :laugh:
MarionCast said:
Strangely, mine occurs ONLY with the cable (out of the box) AND ONLY with the Note II. If I plug in a different USB cable on my Note II, it's fine. If I use the USB cable (out of the box) with some other device (like my BlackBerry), it fits snugly! Weird. They hate each other. :laugh:
Click to expand...
Click to collapse
That is strange, have you tried other wires on your note 2?
Ive pretty much had the exact scenarios with 2/4 note ii devices I owned. The only thing I cant wrap my head around is this: if the wire is the problem; why is it that when I plug my device into my smartdock via the microusb port, which connects to my tv, the output on the tv flickers.Reason why I think it is a dodgy microusb in this case is bc the outut flickers on the tv only with the 2 devices that had the problem of the usb wire fotting loose/falling out. What do you all think?
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