S planner showing wrong events time - Galaxy Note II Q&A, Help & Troubleshooting

Hello everyone,
Recently I have started having issues with my calendar events in S planner, I am pretty sure that this issue has started with the latest firmware update. Anyways, I have set a rule in my work outlook to forward all emails to my Microsoft exchange email account that I have in my note 2, so when someone sends me a meeting invitation to my work email, it comes to my phone as an attachment (.ics) and I simply click on that and import it to my phone's s planner. This has been working great for a while until recently, once I open the .ics file I would notice that the timing of the event is 4 hours behind (I live in Ohio so the time zone is Easter time) but if I import that event to the phone, then edit it, and go to the time zone and change it from (GMT+0:00) to Eastern time, the time of the event shows correctly. Keep in mind that I have all of the Time Zones at Eastern time and I am locking my event to the same time zone too (in S planner). so somewhere the event's time zone changes to GMT+0:00 and as I mentioned before, only after updating to the latest firmware. setting the time and date as well as the time zone to auto or manual does not make the problem go away, the only thing that will correct this issue, is by setting the time zone to a different time zone than where I am (to GMT +0:00) and set the clock manually. I also noticed that if I forwarded the same email to my Google account and import the same .ics from there, the timing of the event would be correct.
thanks for any input

Am I the only one with this issue?
thanks for any feedback

You're not the only one
I'm in Amsterdam (which according to S-planer is GMT +2; funny, I always thought it was +1) and there's a red line showing the time indeed
+2 (no worry, setting the time zone differently in the settings section does not help at all). I think its a bug...thought it was a bug, until I found
that the time zone in the settings of the machine were off (at GMT+0) and then the settings of the clock jumped two hours. Easily fixed for
me. I hope you have a comparable problem.

I have the same problem. I have all theelvcorrect time settings in place. This definitely an issue with s planner as the time appears correctly in the summary view of the event when in month view, but is behind by 6 hours when you open the event

Related

Automatic Time/TimeZones - Setting

I have an Unlocked T-mobile Dash that I use on Rogers network in Toronto Canada.
The value for Automatic Time/TimeZones in Settings->Clock&Alarm keeps switching back to "Enable" on it's own. And that in turn screws with the dates and times of my appointments.
Has anyone else had the same problem?
Is there a way to change default setting for this parameter to "Disable"?
Any input is greatly appreciated.
David
Wish I had good news for you... but for some reason T-Mobile has disabled the ability to turn this off. It will only stay off until you reboot the phone. I've read that other phones, the Blackjack in particular, retain this setting when it's changed.
Someone else may come up with a registry setting to make the change permanent, wish I knew of one
I hate this too !!!!!!!!!!!
you're not the only one with this problem...
I've an open problem ticket with microsoft for perhaps some answers but don't hold your breath
meanwhile, no one has a fix for this...
the only way to resolve the issue is to fall in line with the microsoft implementation of outlook meeting/appointment scheduling which is to always record the meeting/appointment time RELATIVE to the timezone you are in when you make the entry
for example, if you're in Dallas TX on Central time and need to record a meeting in NYC 2days from now, if the NYCity meeting is at 2pm you MUST record the meeting time as 1pm which is the meeting time relative to the Dallas timezone. When you arrive in NYCity and you turn on your DASH/Excalibur it will automatically (since enable is forced ON) reset time to NYCity local time and reset the timezone to Eastern. When this happens your meeting time becomes 2pm, the correct time.
I hate this implementation but its a known "FEATURE" of WM5 and Outlook calendar operation. My investigation has found three groups of opinions:
- those who have learned to live with this implementation and agree with it
- those who have never figured it out and have given up
- those like me who hate the implementation and are looking for microsoft to add a checkbox to outlook meeting which makes the meeting time absolute and unaffected by change in timezone
Its also been suggested that a program like CityTimeSP might work ... I've downloaded and tested the 15day trial and it works as advertised allowing one to setup calendar events in other timezones without having to make the mental timezone calculation so that when you arrive and your phone time/timezone syncs all your meetings will show the correct time.
http://www.codecity.net/prodctsp.htm
good luck
A little clarification: The previous poster mentioned a "microsoft implementation" of "always recording the meeting/appointment time RELATIVE to the timezone you are in" -- this is his implementation, not Microsoft's. Once understood, the Microsoft implementation is actually pretty slick.
You can specify a time zone for an appointment when entering it in desktop Outlook -- there's a button in the appointment entry window labeled 'time zone'; when you click it you can specify alternate time zones. It's actually a powerful way to handle time zones that I was unaware of until a couple days ago. While at home, alternate time-zone appointments display earlier/later (depending on the time-zone) -- once you get there, they display correctly as your Dash pulls time and time-zone from your new location.
The real issue is that when creating appointments on your smartphone, there isn't a way to enter time zone info. Until there is, you can enter 'away' time-zone appointments on your desktop and sync them, or edit ones you've created on your phone after they sync to Outlook.
Or, jump through some hoops and add another layer to your calendar with the Citytime product, kind of overkill just to deal with time zones, but it is an option.
Pocket Informant for the PPC (not smartphone) does allow the editing of time zone info in an appointment -- hopefully a future release of the smartphone version of Pocket Informant (Papyrus) will offer this as well.
Regardless of my phrasing, I suggest you go to desktop Outlook help and search for the keyword "timezone", then read the "about timezone" and "troubleshooting timezone" items which should clarify how microsoft has implemented timezone processing.
Same exact thing happens to me and I am on Rogers Canada as well. I just learn to change the auto time zone back to disabled everytime I time I reset.
How interesting
sfu_engineer said:
Same exact thing happens to me and I am on Rogers Canada as well. I just learn to change the auto time zone back to disabled everytime I time I reset.
Click to expand...
Click to collapse
Does this happen on a HTC S620 as well?
oh, I am on FIDO, Canada.. which I guess is Robbers too?
B
It's probably a firmware thing. I am using a TMOBILE DASH if it matters. I am too lazy to upgrade the firmware to HTC 620 though
My dash changes from Pacific time to Mountain time... No date change tho.
looking at the date of the original post ... I believed this is due to the extended "daylight saving time" the USA implemented this year (2007)
there have since been a patch release to resolved this issue:
http://www.microsoft.com/windowsmobile/daylightsaving/default.mspx
Was just reading a similar thread in HowardForums. They don't have a sure-fire fix either. It really is frustrating. I have just learnt to reset the time zone info each time I have had to reset my phone.
I fly a lot and my Dash is the only WM device I have ever owned that updates itself to time of the country I am visiting even if I have this option turned off.
OK, I can live with that if I have to, but when I arrive back in my country (UK) and turn my phone back on the time (and appointments) remain as at the last destination forcing me to have to manually update the time and turn off auto-time zone settings AGAIN.
The feature does not stay turned off though, because the next time I arrive abroad.....Bam, the auto-time zone settings have turned them selves back on again and the entire cycles starts again.
I am using the dreadfully buggy T-Mobile WM6. Hopefully when HTC finally release their WM6 version the problem will have been fixed.
Yup, I feel your pain. I am an airline Pilot, so you can imagine how frustrated I get!! I hope there is a fix for this soon. Otherwise, I really like the Dash.
Same here It drives me nuts.
The solution is to use the timezone feature in Outlook. Specifiy the time-zone for your appointments in Outlook. If you do this, then everything displays correctly as you change timezones. It's actually a slick feature if used correctly. It's even easier than complaining about it
That's not what I am 'complaining' about.
Even with the auto-time zone off....
I leave the UK. Clock = UTC
I arrive in Orlando and the time changes to UTC-5
I arrive back in the UK and the phone is still on UTC-5
With the setting off it should stay on UTC time forever.
It wouldn't be so bad it if chnaged the time without me wanting to do it, but the fact it does not change back to my home time zone on arrival back home is irritating.
Works great for me -- must be there's something wrong with your device.
Pagemakers said:
That's not what I am 'complaining' about.
Even with the auto-time zone off....
I leave the UK. Clock = UTC
I arrive in Orlando and the time changes to UTC-5
I arrive back in the UK and the phone is still on UTC-5
With the setting off it should stay on UTC time forever.
It wouldn't be so bad it if chnaged the time without me wanting to do it, but the fact it does not change back to my home time zone on arrival back home is irritating.
Click to expand...
Click to collapse
Should be Ok for me too form now on sinice I've just dumped the buggy T-Mobile ROM
chaznet said:
Works great for me -- must be there's something wrong with your device.
Click to expand...
Click to collapse
Not so sure about that......there are several of us that have the same problem. It's most frustrating.

Time Zone Auto-change??

I got problem with the time zone in windows mobile 6.1 in all ROM (4) I've tried.
The time zone is often automatically change to other time zone. In my case GMT +7 (Bangkok, Hanoi) to GMT +7 (Krasnoryask) [sometime], mostly to GMT+1 (prague, Budapest). Clock is also shifted according to "new time zone"
The problem is, all appointments schedulle timing are also shifted to GMT +1.
Is there anyway to fix this problem?
Thank you.
cloud_kjo said:
I got problem with the time zone in windows mobile 6.1 in all ROM (4) I've tried.
The time zone is often automatically change to other time zone. In my case GMT +7 (Bangkok, Hanoi) to GMT +7 (Krasnoryask) [sometime], mostly to GMT+1 (prague, Budapest). Clock is also shifted according to "new time zone"
The problem is, all appointments schedulle timing are also shifted to GMT +1.
Is there anyway to fix this problem?
Thank you.
Click to expand...
Click to collapse
Geez Louise!! Why don't you learn to use your Hermes before you moan, it's in your owners manual. Settings/system/regional settings.........RTFM! or search before you post.
It happened to me too sometimes when I synchronize with my computer somehow that mades timezone changes without my intervention to a zone diferent from my computer or phone which I configured manually in "Settings/system/regional settings", so knowing where "Settings/system/regional settings" setting is doesn't solve the problem even reading the manual to locate "Settings/system/regional settings" doesn't made any difference because guess what, time zone change without you do anything.
cloud_kjo If you find the way to solve de problem please share with us, thank you
Actually, its got to do with the phone settings, look in Settings/Phone/Time Zones/ Uncheck auto change time zone and clock.
Fixed.
I don't think these responses address his problem. I think he's asking how to prevent his calendar appointments from changing.
Yes, you can set the phone to not update to the local time when you are traveling. That will prevent the change to your appointments. But it would be nice to have your phone be on the local time.
My understanding is that it's a deficiency (bug? feature?) in Windows Mobile (and apparently the Nokia OS, too). You CAN'T tell the appointments to not change to the local time, which is really stupid.
A workaround that I'm trying is to use the calendar to simply note your appointments, but not to put them in the time part. In other words, in the subject of your appointment, just put the time. The subject line won't be affected by any time zone changes.
Ira
ssunhing said:
Geez Louise!! Why don't you learn to use your Hermes before you moan, it's in your owners manual. Settings/system/regional settings.........RTFM! or search before you post.
Click to expand...
Click to collapse
??? Why were you so upset???
Have you read my entire question completely?
Just like Alarido said, it is not "how to set the regional settings", which I know from the "Manual", that it is located in "Setting/system/regional settings" whether "How to prevent or fix the hermes from auto changing its time zone" which from the "Manual" located in "setting/system/clock and alarms". I live in GMT+7 area and don't have any travelling abroad (yet) to GMT+1 area, but my Hermes sometimes "smartly" shift its time zone to GMT+1 automatically eventhough I'm in GMT+7 area.
This time shifting frequently occured after turning on the Hermes, sync with notebook (my notebook is in GMT+7 setting), and soft reset. However it could occured instantly too.
It ruin my entire calendar. Shifting back the time zone doesn't solve the problem because sometimes when my Hermes "smartly" shifting its time zone, it doesn't shift my calendar to GMT+1 time zone. e.g. On 8am I set a meeting on 11am (GMT+7), when Hermes "smartly" shift its time zone to GMT+1, the meeting is still on 11am, but the clock has been changed to 1am (GMT+1). When I shifting back the time zone to GMT+7, and click Yes, the meeting is altered to GMT+7+6, while the clock is slower 1 hour than it should be, in my example now my clock show 7am, the meeting now 5pm.
Until know I don't know how to solve this problem. 4 ROM have been tried, all give the same problem (the latest 3 ROM, didn't give a less one hour when the time zone is shifted back to where it should be).
cloud_kjo said:
I got problem with the time zone in windows mobile 6.1 in all ROM (4) I've tried.
The time zone is often automatically change to other time zone. In my case GMT +7 (Bangkok, Hanoi) to GMT +7 (Krasnoryask) [sometime], mostly to GMT+1 (prague, Budapest). Clock is also shifted according to "new time zone"
The problem is, all appointments schedulle timing are also shifted to GMT +1.
Is there anyway to fix this problem?
Thank you.
Click to expand...
Click to collapse
Easy fix!
Go to settings/personal/phone, then "time zones" tab and uncheck "automatic change time zone and clock". It will never change your time zones again.
This issue has been addressed on numerous previous postings.
Perhaps you could set your appointments according to the timezone that you would like (i.e. if you are travelling from GMT+8 to GMT+1, you could set yr appointments in GMT+1 time).
How can this be done? Well if you're working from outlook on your PC, you can right click on the bar that displays the time (in daily view) and select the "Change Time Zone" option where you will have the option to display two time zones..
I hope that the above is clear.. Cheerios
Same Problem
I just found this thread.
I've have the same problem (though on HTC Touch Pro) as cloud_kjo. It's been happening to me, I believe, only ever since I've installed this time zone fix from Microsoft, which is essential in the time zone I reside in most of my days, namely Israel (so please don't offer that I remove it...).
It seems that most of the people on this thread haven't really read cloud_kjo's post, and the answers are mostly irrelevant. Same as cloud_kjo, my "automatic change time zone and clock" setting is unchecked, and still the problem occurs - time zone shifts automatically, to London (GMT) in my case.
Any help will be appreciated.
Search for this issue, this has been covered many many times before! There are lot of different solutions available out there...
ai6908 said:
Search for this issue, this has been covered many many times before! There are lot of different solutions available out there...
Click to expand...
Click to collapse
Thanks ai6908 for your answer. I never post anything and wait in hope for an answer unless I've serched the threads first. I haven't found a solution, yet.
I have exactly the same problem with Windows Mobile. I want the clock to change automatically when I arrive in another city (knowing the local time is very useful) but the last thing I need is for it to change all my appointments and flight times! I know how it works and why it works that way but to not give the user an option to turn off appointment changes is, IMO, lunacy. I have searched and there is no obvious solution so it looks like Windows Mobile is not for me. A product called TimeZone5 addressed this problem in earlier versions of WM but it doesn't work with 6.x. Anyone know if the IPhone has the same problem?
Nope, iPhone does not have this problem. Even if the timezone changes, the appointment time remains the same, which makes sense to me. I am looking for a solution to my HTC Cruise since the appointment timing is all messed up by the change in time zone.

Calendar wierdness

Hi, Had to hard reset my desire this AM due to the sense going into a loop of force closing, think it may have been something to do with updating one of my apps. Got everything back to normal now except that any entries in the calendar appear seem to be 1 hour ahead of where they should be...On the PC the app't may start at 18:00 & finish at 20:00 but on the Desire, it says 19:00 & 21:00...this is for ALL entries (being 1 hour ahead of the actual app't). I have the time zone set for London / Dublin +1:00 as I'm in the UK...any ideas you braniacs?
Summer time maybe?
Thought about that & checked everything on my pc but that's all set up as it ought to be...I notice somebody else on here is having the same issue:
http://forum.xda-developers.com/showthread.php?t=669718
ta for looking in though.
Anyone resolved this?
Time shifted back an hour in UK at weekend. My phone is configured to 'use network time'.
Looking at it now, at 15:12pm, the phone shows 15:12pm accurately, my PC shows 15:12pm, but calendar items synced from my PC to my phone are showing the wrong time in my phone.
For example, I have a recurring appointment at 4pm every Monday, but at 2:55pm today, my phone gave me my '5 minute reminder'. That appointment is still showing correctly at 4pm on my PC.
As far as I can tell, Google Calendar items are displaying accurately, and calendar entries created SINCE the time change on my PC sync to the correct time fine.
Any ideas on how to resolve this, I surely *can't* be having to remove and re-add all my meetings everytime the time changes??

calendar fix

Hi all,
on rhodium, like on all my latest WM devices, Pocket outlook calendar appointments are automatically shifted whenever I change timezones on the clock
Is there a way to avoid this??
THKS,
atalanta1 said:
Hi all,
on rhodium, like on all my latest WM devices, Pocket outlook calendar appointments are automatically shifted whenever I change timezones on the clock
Is there a way to avoid this??
THKS,
Click to expand...
Click to collapse
What you're describing sounds like the normal -- correct -- behavior, isn't it? Appointments are set as absolute times.
That is, if you have a meeting scheduled for 10am in New York, then clocks in Chicago show 9am and clocks in Paris show 4pm when that meeting starts. So Calendar is supposed to shift the local clock-time of the appointment if you tell the phone that you're in a different time zone.
So you're saying that you want to disable/defeat this standard feature?
Thks McBrian,
Yes, I want to change the "normal " behaviour, as I am taking the appointmets in local time.
I am a salesman, and so if, say, If am in Italy and I am arranging a meeting in NY at 10 am for tomorrow, when I got off the plane I would like my phone to keep it at 10 am. Make sense? UP to WM5, when you were changing the time of the phone the system was prompting you if you wish to adapt apointment timing to the new timezone.
I have tried to sneak the register looking for a tweak, without success.
now I hope somebody can help...
OK, I get it.
So, basically what you need is for Calendar to see the world as one big time zone, so that all appointments are in local time. Yeah, that does make sense for your application...and I don't have a clue if that's possible.
atalanta1 said:
Hi all,
on rhodium, like on all my latest WM devices, Pocket outlook calendar appointments are automatically shifted whenever I change timezones on the clock
Is there a way to avoid this??
THKS,
Click to expand...
Click to collapse
I tried all I could think of and in the end what I would do was, for example when in London, change my location to New York, selected in the world clock. Then set an appointment in New York time. When you change back to your location being in London the appointment time will change but when you get to New York time it will be correct. Not sure if I changed my location to New York, when I got there, or if I just let my location update itself.
Sounds all wrong but works.
But I never allowed the automatic time changing because that causes too many problems.
The fact is I normally get appointmets on Outlook, which are then synced to the device. What I am doing now is simply to change the time of the clock (and not the timezone) and disable automatic time change and localisation options, but i recognise I am giving up cool functions.
There should be a better way, I am sure...

[Q] time zone mismatch in calendar

so i'm hoping that someone might have an explanation beyond "facebook's app is borked"
I live in EST currently. There are no settings within facebook (that I can see, either in the app or on the site). Within Google Calendar, I have my timezone set for (GMT-05:00) Eastern Time.
The problem arises with the calendar application on Android. My Date/Time settings are set to use Network provided values (and they're accurate).
If I goto an event within the facebook app, a start time will properly show as 16:30, (as reciprocated on the website), however within the calendar application on my phone, it shows the start time incorrectly as 17:30 (1 hour ahead).
I originally thought this was a facebook only problem, until I found out that the facebook app is correct, just the android calendar is incorrect.
Just today, I tried adding an event to my calendar and discovered something else, when adding the event to my calendar, under the "Time Zone" option, it lists "(GMT-4:00) Eastern Time" which seemed odd, since Eastern Time is GMT-5, upon clicking the show all, it shows GMT-5:00 Central Time, GMT-5:00 Mexico City, & GMT-5:00 Bogota, which are also incorrect (and also appear to agree with the android calendar being +hour off.
Does anyone know how to fix it so that events are showing up in the right time? (time zone) ?
wow. it's called daylight savings time. click the button. issue resolved. not a bug.
I stand corrected. lol. It's a bug. hmmmmm, interesting. That means we get an update! yay! they will be required to give us an upgrade soon. EVERYONE START CALLING SPRINT AND HTC! LOL! TIME for them to send an update an unlock our phones at the same time!
Looks like you can fix this issue by manually setting your time and selecting the right timezone.*well, the right -number* The timezone for eastern IS COMPLETELY wrong! hahahhaha. But really. this needs to be sent to HTC and Sprint.
yea, there isn't any option to unset daylight savings time. and if the phone is trying to be smart, since manually setting the time zone EST reads as "GMT-04:00, Eastern Daylight Time", then it's incorrectly not reading the dates from the facebook calendar (synchronized via Accounts) correctly.
So some clarification. I experimented with wife's Nexus S and she didn't have the option of showing the facebook calendar. Apparently the option of showing the facebook calendar within the HTC calendar is done through the "Facebook for HTC", not the facebook app itself.
So given that it's a facebook for sense issue, any hope for a fix?
Sent from my PC36100 using XDA App
So does anyone else have an issue with Facebook for HTC sense or is it just me?
Sent from my PC36100 using XDA App
It's an HTC issue. if we report it enough. they'll fix it.

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